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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375736 Views

541 replies

34 likes

Account
Free
  • 375736 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

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Solved!! Playlists keeps refreshing, music stops, samsung galaxy s5

Sendt this as mail to Spotify user support. Anny ideas/ other people strugling with this? (May be some bad grammar/spelling mistakes, I'm Norwegian)When I'm in the playlist menu it just keeps refreshing everything. Making the music stop, playlist nam...

Regular

Sendt this as mail to Spotify user support. Anny ideas/ other people strugling with this? (May be some bad grammar/spelling mistakes, I'm Norwegian) When I'm in the playlist menu it just keeps ref...

GhostX

Regular

8570 Views

20 replies

0 likes

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  • 20 replies
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Gaming

You can play music while you gaming

Regular

You can play music while you gaming

307 Views

0 replies

0 likes

  • 307 Views
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Contact book integration

To help you find and follow your Friends

Regular

To help you find and follow your Friends

301 Views

0 replies

0 likes

  • 301 Views
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Connect works now / Thank you Meredith

I reported top Meredith bug. Android app just skipped top next song when opened it after it goes to sleep using Connect. After last app update, all works like a charm. Even if app is sleeping and I open it, song plays normally to end without skips. T...

Visitor

I reported top Meredith bug.   Android app just skipped top next song when opened it after it goes to sleep using Connect. After last app update, all works like a charm. Even if app is sleep...

239 Views

0 replies

0 likes

  • 239 Views
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Samsung Galaxy S4

So my previous Spotify account was linked to my Facebook. Then my account was hacked and i had to cancel it. I re-registered with Facebook and you guys were fantastic in getting my playlists back...They all show up fine in the Desktop app however whe...

Regular

So my previous Spotify account was linked to my Facebook.  Then my account was hacked and i had to cancel it.  I re-registered with Facebook and you guys were fantastic in getting my playli...

Joe

Community Legend

734 Views

5 replies

0 likes

  • 734 Views
  • 5 replies
  • 0 likes

Poor Equalizer, Bass, Treble, Volume Enhancement compare to Poweramp Pro

Poor Equalizer, Bass, Treble, Volume Enhancement compare to Poweramp Pro Hope Spotify able to improve on the sound effect that compareable with Poweramp Pro, I love Poweramp Pro sound quality, but Spotify sound quality low compare to Poweramp Pro. Pl...

Regular

Poor Equalizer, Bass, Treble, Volume Enhancement compare to Poweramp Pro Hope Spotify able to improve on the sound effect that compareable with Poweramp Pro, I love Poweramp Pro sound quality, but Sp...

ooiweichean

Regular

1321 Views

2 replies

0 likes

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  • 2 replies
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Problem with Available Offline playlists not playing offline

Hi - I am a Premium user and I have a problem with Available Offline playlists looking like the are downloaded, but only some songs playing. The ones that don't play, look like they are playing (song progress marker is moving), but no sound (obivousl...

Casual Listener

Hi - I am a Premium user and I have a problem with Available Offline playlists looking like the are downloaded, but only some songs playing. The ones that don't play, look like they are playing (song...

Joe

Community Legend

540 Views

3 replies

0 likes

  • 540 Views
  • 3 replies
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Will not launch

Can't launch app. Galaxy S5Worked fine earlier todayPlease help

Newbie

Can't launch app. Galaxy S5 Worked fine earlier today Please help

Joe

Community Legend

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Ford App Link

Is there a way to make spotify work with ford app link? I just bought a 2014 focus and it doesn't seem to work. I can stream through bluetooth but I would really like to see song titles and stuff on the screen as well as be able to control app better...

Casual Listener

Is there a way to make spotify work with ford app link? I just bought a 2014 focus and it doesn't seem to work. I can stream through bluetooth but I would really like to see song titles and stuff o...

Joe

Community Legend

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Solved!! why hasn't my subscription been canceled? !

I cancel my subscription 3 months ago and just had to do it again. Why didn't it go through and where is my refund for the three months of no use or app??

Newbie

I cancel my subscription 3 months ago and just had to do it again. Why didn't it go through and where is my refund for the three months of no use or app??

blake

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
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Redownload Playlist

It seems that everytime I update Spotify then I have to redownload my music to play offline. Is there a setting I'm not finding? If anyone has anything for solving this please contact me rsassy000@gmail.com. I may miss the solution to this by just re...

Casual Listener

It seems that everytime I update Spotify then I have to redownload my music to play offline. Is there a setting I'm not finding? If anyone has anything for solving this please contact me rsassy000@gm...

rsassy000

Casual Listener

522 Views

2 replies

0 likes

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  • 2 replies
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GT S5300: IMPOSSIBLE TO USE SPOTIFY

Since the last update, i cannot use spotify on my Samsung GT S5300. I paid the big money for my subscription to listen to offline music while commuting/jogging. Listening to music on my phone was ideal in those situations. Now it's impossible, so I c...

Newbie

Since the last update, i cannot use spotify on my Samsung GT S5300. I paid the big money for my subscription to listen to offline music while commuting/jogging. Listening to music on my phone wa...

jacquelinejack

Casual Listener

868 Views

6 replies

0 likes

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  • 6 replies
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Extreme Quality free for everyone?

I'm using kindle fire hdx downloaded from the amazon appstore i found out I'm not the paid member but I can click the extreme quality button. is it really providing extreme quality when i clicked? because it seems nothing different.. and nothing pop-...

Regular

I'm using kindle fire hdx downloaded from the amazon appstore i found out I'm not the paid member but I can click the extreme quality button. is it really providing extreme quality when i click...

Peter__

Community Legend

740 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

My phone wont sync local files over WiFI

Greetings. So I've had this issue for a while, I have googled around and tried to solve it myself, to no avail. After setting up both my phone and laptop to the same WiFi network, creating a playlist for my local files and pushing "download" for that...

Newbie

Greetings. So I've had this issue for a while, I have googled around and tried to solve it myself, to no avail. After setting up both my phone and laptop to the same WiFi network, creating a playlist...

JarmanBen

Casual Listener

713 Views

1 replies

1 likes

  • 713 Views
  • 1 replies
  • 1 likes

Spotify freezes when syncing playlists.

Yo! I've got a Sony Ericsson xperia X10 mini pro, which I'm trying to sync one of my playlists to offline mode. That works out just fine, for the first 3 songs, then it freezes. Tried reinstalling, deleting cache and files, deleting some of my playli...

Newbie

Yo!   I've got a Sony Ericsson xperia X10 mini pro, which I'm trying to sync one of my playlists to offline mode. That works out just fine, for the first 3 songs, then it freezes. Tried reinst...

kekxbox

Regular

3845 Views

23 replies

0 likes

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  • 23 replies
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Solved!! Offline Playlists Reset When The App Closes

This is an issue I've been experiencing for a few months now and maybe somebody here can help me out. For a while now my offline playlists have not been updating as they should. When I attempt to download a playlist it will appear to download like no...

Casual Listener

This is an issue I've been experiencing for a few months now and maybe somebody here can help me out. 🙂   For a while now my offline playlists have not been updating as they should. When I ...

Joe

Community Legend

653 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Adding Playlists to My music

Hi, How can I add songs from my friends playlist in My Music on Android? Ninad

Casual Listener

Hi, How can I add songs from my friends playlist in My Music on Android?  Ninad

Joe

Community Legend

477 Views

3 replies

0 likes

  • 477 Views
  • 3 replies
  • 0 likes

Solved!! 4.4.2 - Xperia Z - Spotiy not starting after latest update 25-6-2014

Dear, As title describes, spotify is not starting properly. It is not loading or it freezes/crashes on startup. Android 4.4.2 Xperia Z Yesterdays update caused this, i guess.

Regular

Dear,   As title describes, spotify is not starting properly. It is not loading or it freezes/crashes on startup.   Android 4.4.2 Xperia Z Yesterdays update caused this, i guess.

Rholk

Regular

2783 Views

13 replies

0 likes

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  • 13 replies
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Offline Music After Premium tTial

After my premium trial ends, will I be able to keep my downloaded music and listen to it offline?

Newbie

After my premium trial ends, will I be able to keep my downloaded music and listen to it offline?

smidny

Roadie

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
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Solved!! Android Syncing Different Format From Desktop

My Galaxy Note 3 syncs my playlists by first letter of first word of a playlist by default now. I have my playlists alphabetized on desktop with the first letter of last name of an individual artist and with the first character of the group name. My ...

Regular

My Galaxy Note 3 syncs my playlists by first letter of first word of a playlist by default now. I have my playlists alphabetized on desktop with the first letter of last name of an individual artist...

steveyb22602

Regular

812 Views

2 replies

0 likes

  • 812 Views
  • 2 replies
  • 0 likes