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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118613 Views

27 replies

4 likes

  • 118613 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239141 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239141 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600036 Views

79 replies

3 likes

  • 600036 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492637 Views

581 replies

42 likes

Account
Free
  • 492637 Views
  • 581 replies
  • 42 likes

Won't let me log in

Every time I try to log into Spotify it keeps saying that I'm trying to log in from a different country and it won't let me do anything after that. I've tried resetting my password but it hasn't worked at all. I've even tried uninstalling and reinsta...

Visitor

Every time I try to log into Spotify it keeps saying that I'm trying to log in from a different country and it won't let me do anything after that. I've tried resetting my password but it hasn't work...

Daniel

Community Legend

1426 Views

1 replies

0 likes

  • 1426 Views
  • 1 replies
  • 0 likes

Smartphone Log In Process

When will Spotify have an auto sign in abilty on Smartphones (Android). Its very annoying and time consuming to have to keep trying to log in your vehicle when there are issues with playback, connections, etc. This is the only streaming service that ...

Casual Listener

When will Spotify have an auto sign in abilty on Smartphones (Android).  Its very annoying and time consuming to have to keep trying to log in your vehicle when there are issues with playback, c...

Daniel

Community Legend

2086 Views

5 replies

0 likes

  • 2086 Views
  • 5 replies
  • 0 likes

Offline files vanish

I have about a thousand files synced offline on my Android ( GS4 Sprint ), and almost every time I connect to wifi, Spotify has to re-sync a dozen or so songs. When I am traveling without internet access, I see more and more songs greyed out from my ...

Newbie

I have about a thousand files synced offline on my Android ( GS4 Sprint ), and almost every time I connect to wifi, Spotify has to re-sync a dozen or so songs. When I am traveling without internet ac...

Daniel

Community Legend

1358 Views

2 replies

0 likes

Offline playlists unavailable
offline sync
  • 1358 Views
  • 2 replies
  • 0 likes

Lost my download playlist [spanish]

Hola lo primero pedir perdon por escribir en castellano , no hablo nada de ingles , pero me han dicho que en este foro hay usuarios que contestan en castellano. Tengo spotify premium y un terminal android htc desire s , el problema es que descargo li...

Newbie

Hola lo primero pedir perdon por escribir en castellano , no hablo nada de ingles , pero me han dicho que en este foro hay usuarios que contestan en castellano.   Tengo spotify premium y un te...

sergiol

Casual Listener

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Sound problem

Hey you have got the volume on spotify really good on android, the music sounds the same height and you no longer need to change the volume of different songs, but the music you've downloaded from the hard drive is just too high, you would be able to...

Music Fan

Hey you have got the volume on spotify really good on android, the music sounds the same height and you no longer need to change the volume of different songs, but the music you've downloaded from th...

Gunnar5000

Music Fan

662 Views

2 replies

0 likes

  • 662 Views
  • 2 replies
  • 0 likes

Can't download songs anymore

I have a microSDCard of 16GB (10GB left). And spotify say that my memory is full but I have 10GB left on my SDCARD. I have an Acer liquid E2 (not duo) and I live in Belgium. Processor : Mediatek 1,3 GHZ Quad-Core | 1 GB of RAM Please help me :'( Fran...

Casual Listener

I have a microSDCard of 16GB (10GB left).   And spotify say that my memory is full but I have 10GB left on my SDCARD.   I have an Acer liquid E2 (not duo) and I live in Belgium. &...

Exynos

Regular

3366 Views

9 replies

0 likes

  • 3366 Views
  • 9 replies
  • 0 likes

Solved!! Can't play songs on Android that I imported locally from my computer

I've read from many places that if Spotify doesn't have songs in its database that I want, as a Premium user I can upload my own files from my computer to "fill in the gaps." I tried doing this, but after I upload the songs onto my computer, I can on...

Regular

I've read from many places that if Spotify doesn't have songs in its database that I want, as a Premium user I can upload my own files from my computer to "fill in the gaps." I tried doing this, but ...

LitrioN

Gig Goer

10180 Views

13 replies

0 likes

  • 10180 Views
  • 13 replies
  • 0 likes

Last played track not available on restart

Hi, Whenever I have a track playing and I remove the headphones so the music stops I lose the track that was playing. It seems that after a while the app closes itself so I can't see the album art on the widget. when I open the app for a second I can...

Newbie

Hi,   Whenever I have a track playing and I remove the headphones so the music stops I lose the track that was playing. It seems that after a while the app closes itself so I can't see the a...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
  • 0 likes

Some Local Songs are available, some aren't

Hey Guys I've got a Problem. Some of my Local Files won't play on my Mobile Phone and i just added some new files to my playlist and my Phone immediatelly started to download them and they're available to play but some other aren't even if i add them...

Casual Listener

Hey Guys I've got a Problem.  Some of my Local Files won't play on my Mobile Phone and i just added some new files to my playlist and my Phone immediatelly started to download them and they'r...

DanielINH

Casual Listener

1194 Views

4 replies

0 likes

  • 1194 Views
  • 4 replies
  • 0 likes

Spotify Premium only plays one song on Samsung Galaxy S3

I have spent a lot of time already reading threads here in the community and I cannot get an answer for my problem. I have a 7-day trial of Spotify Premium, but I cannot get any playlist to play more than one song. I have uninstalled and reinstalled ...

Casual Listener

I have spent a lot of time already reading threads here in the community and I cannot get an answer for my problem.   I have a 7-day trial of Spotify Premium, but I cannot get any playlist t...

614 Views

0 replies

0 likes

Mobile
one
shuffle
single
stops
  • 614 Views
  • 0 replies
  • 0 likes

Friend listened to not showing on Android Spotify

Basically "the right bar" of the desktop Spotify that shows what are my friends listened to isn't showing or cannot be found in the Android App, maybe it hasnt been implemented yet, but it will be nice to have that feature. currently the "Activity" o...

Newbie

Basically "the right bar" of the desktop Spotify that shows what are my friends listened to isn't showing or cannot be found in the Android App, maybe it hasnt been implemented yet, but it will be ni...

Bistany22

Gig Goer

1800 Views

1 replies

2 likes

  • 1800 Views
  • 1 replies
  • 2 likes

Your Music disappeared except for Followed artists & playlists on my android lg g2

Yesterday my Your Music: Songs and Albums disappeared. They had already been downloaded long ago for offline listening, and I had been listening to them without problem for a while. This has happend twice since I copied my Starred music over to the M...

Casual Listener

Yesterday my Your Music: Songs and Albums disappeared.  They had already been downloaded long ago for offline listening, and I had been listening to them without problem for a while.  This ...

desiter

Newbie

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Wont Launch on my Nexus 7 (2013)

Description When I launch Spotify, I get the bar across the top and the menu icon (3 lines) on the left. (image) Spoify never passes this. Eventually I get the "Spotify isn't responding". I have uninstalled, reinstalled, rebooted, etc and nothing can...

Music Fan

Description When I launch Spotify, I get the bar across the top and the menu icon (3 lines) on the left. (image)  Spoify never passes this.  Eventually I get the "Spotify isn't responding...

champs777

Music Fan

3082 Views

9 replies

0 likes

  • 3082 Views
  • 9 replies
  • 0 likes

where can i get help from spotify?!

I have a problem I need help from Spotify from? I'm a premium member but won't be for long if there's no way to get help from Spotify directly.

Music Fan

I have a problem I need help from Spotify from? I'm a premium member but won't be for long if there's no way to get help from Spotify directly.

MichaelJerzak

Composer

960 Views

2 replies

0 likes

  • 960 Views
  • 2 replies
  • 0 likes

Solved!! save spotify playlist on actual phone memory

I want spotify to store offline music on the actual phone memory not in my sd card how can i set that up? I have a galaxy s3

Casual Listener

I want spotify to store offline music on the actual phone memory not in my sd card how can i set that up? I have a galaxy s3

txboy9891

Casual Listener

1137 Views

4 replies

0 likes

  • 1137 Views
  • 4 replies
  • 0 likes

No playlists available in offline mode/unable to open Spotify without internet/mobile connection

I have a Samsung Galaxy Note 2 (and. ver 4.3). Since update of Spotify in May (?) I have no playlists available in offline mode (seem to be downloading, but the next time I open Spotiy they are gone) and I am also unable to open Spotify without inter...

Casual Listener

 I have a Samsung Galaxy Note 2 (and. ver 4.3).   Since update of Spotify in May (?) I have no playlists available in offline mode (seem to be downloading, but the next time I ope...

rofryden

Casual Listener

692 Views

2 replies

1 likes

  • 692 Views
  • 2 replies
  • 1 likes

Spotify not working on my nexus 4

I can't play any music off my nexus 4 phone. I've paid my premium subscription fee. Please tell me why it won't play music off my phone.... Thanks

Casual Listener

I can't play any music off my nexus 4 phone. I've paid my premium subscription fee. Please tell me why it won't play music off my phone.... Thanks

princietom

Casual Listener

732 Views

2 replies

0 likes

  • 732 Views
  • 2 replies
  • 0 likes

app doesnt work

Can someone help me? I had spotify on my Phone and now the app doesnt work. I get a announcement that spotify has stopped. And then i get a Black screen. I already removed the app.and downloaded again. But the problem is still there

Casual Listener

Can someone help me? I had spotify on my Phone and now the app doesnt work. I get a announcement that spotify has stopped. And then i get a Black screen. I already removed the app.and downloaded agai...

Rodrigo

Community Legend

1017 Views

4 replies

0 likes

  • 1017 Views
  • 4 replies
  • 0 likes

Spotify uses 650 MB telephone memory

On my htc with 4 GB telephone memory around 650 MB is used by spotify, which is quilte a lot. I haven't Any downloaded songs. How can I limit the amount of memory used by spotify?

Casual Listener

On my htc with 4 GB telephone memory around 650 MB is used by spotify, which is quilte a lot. I haven't Any downloaded songs. How can I limit the amount of memory used by spotify?

Rodrigo

Community Legend

1626 Views

3 replies

0 likes

  • 1626 Views
  • 3 replies
  • 0 likes

Android 2.1 and official app

Hello, I've old phone with Android 2.1 (Sony Xperia E15i). The phone is just excellent for my needs, but recently Spotify App has been updated and works with Android 2.3+. I'll not upgrade my phone, so I can't use Spotify any longer. Any chances for ...

Casual Listener

Hello, I've old phone with Android 2.1 (Sony Xperia E15i). The phone is just excellent for my needs, but recently Spotify App has been updated and works with Android 2.3+. I'll not upgrade my phone...

Mariusz_s

Casual Listener

5236 Views

6 replies

1 likes

  • 5236 Views
  • 6 replies
  • 1 likes