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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111118 Views

26 replies

3 likes

  • 111118 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223609 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223609 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580759 Views

79 replies

3 likes

  • 580759 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478206 Views

577 replies

40 likes

Account
Free
  • 478206 Views
  • 577 replies
  • 40 likes

Solved!! how do I add Spotify friends

I cant add my friend I tried searching for his playlist on search but it doesnt come up with anything? How do I add him ass a friend so I can share my music and listen to his? Anyone?

Newbie

I cant add my friend I tried searching for his playlist on search but it doesnt come up with anything? How do I add him ass a friend so I can share my music and listen to his? Anyone?

pnc

Community Legend

1440 Views

1 replies

0 likes

  • 1440 Views
  • 1 replies
  • 0 likes

YMCMB DJ STEVIE J APPREACIATION/5

2014 appreciation stevie j v5

Newbie

2014 appreciation stevie j v5

Merik

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

why I don't have my all music, only playlists on Android?

After connecting to my computer I have only playlist, can't look for albums and artists. What to do?

Newbie

After connecting to my computer I have only playlist, can't look for albums and artists. What to do?

Peter__

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Logging in Facebook Galaxy S4 - string of numbers can't share

I'm sure this has been covered and I apologize if it has a simple fix. I log in through Facebook but my user name is a string of numbers, no pic, can't add my friends, or share music/play lists. The best I've seen trying to search an answer is mods l...

Visitor

I'm sure this has been covered and I apologize if it has a simple fix. I log in through Facebook but my user name is a string of numbers, no pic, can't add my friends, or share music/play lists. The ...

Peter__

Community Legend

677 Views

4 replies

0 likes

  • 677 Views
  • 4 replies
  • 0 likes

Skips songs, Z2 Tablet

Just got my new Sony Z2 tablet (wifi only), all updated and fresh installed including Spotify. Then i go to settings and put "extreme quality" on, Spotify often, like every 2nd song, it start playing next song for 1-2 seconds and then skips to next d...

Regular

Just got my new Sony Z2 tablet (wifi only), all updated and fresh installed including Spotify. Then i go to settings and put "extreme quality" on, Spotify often, like every 2nd song, it start playi...

Peter__

Community Legend

2437 Views

13 replies

0 likes

  • 2437 Views
  • 13 replies
  • 0 likes

Solved!! Release Notes - Spotify for Android (1.1.2)

Android Release Notes What's new in version 1.1.2 New: Playback stops when you swipe the app from the Recent Tasks list. New: Play the same song over and over by tapping the repeat button twice. Now available for Premium users and free users on table...

Spotify Legend

Android Release Notes What's new in version 1.1.2 New: Playback stops when you swipe the app from the Recent Tasks list. New: Play the same song over and over by tapping the repeat butto...

Goodman

Spotify Legend

6175 Views

14 replies

1 likes

1.1.2
Android
Release Notes
  • 6175 Views
  • 14 replies
  • 1 likes

Spotify does not sync offline tracks in CoolPad F1 phone with Custom ROM

Hello all, Spotify cannot sync offline files with CoolPad F1 device. Although the synchronization finishes successfuly (green arrow near each song), the tracks does not play without internet connection and upon closing and reoppening the application ...

Casual Listener

Hello all,   Spotify cannot sync offline files with CoolPad F1 device. Although the synchronization finishes successfuly (green arrow near each song), the tracks does not play without intern...

arpaktiko2

Casual Listener

865 Views

2 replies

0 likes

  • 865 Views
  • 2 replies
  • 0 likes

Using mobile data even when device mobile data off when streaming via bluetooth

I cannot describe how pissed I am. So basically during the last weekend I went on a trip and used my downloaded spotify playslits to stream to my car. I kept getting AT&T SMS messages saying I was approaching my limits, at a crazy speed. I stopped us...

Casual Listener

I cannot describe how pissed I am.   So basically during the last weekend I went on a trip and used my downloaded spotify playslits to stream to my car. I kept getting AT&T SMS messages ...

Peter__

Community Legend

1458 Views

5 replies

0 likes

  • 1458 Views
  • 5 replies
  • 0 likes

Solved!! Spotify on ios is different than on my android phone

When I use spotify with the same account on my iPad, I can play any song and in my playlists, I can play in any order. I think it has the premium free trial on but I never clicked anything to start a trial. On my android phone, I don't have premium a...

Newbie

When I use spotify with the same account on my iPad, I can play any song and in my playlists, I can play in any order. I think it has the premium free trial on but I never clicked anything to start a...

Peter__

Community Legend

14930 Views

2 replies

0 likes

  • 14930 Views
  • 2 replies
  • 0 likes

Solved!! Will Spotify still be there?

I have to reset my Note 3 to factory and i wannted to know his there a way to say all music from now being deleted? thanks

Casual Listener

I have to reset my Note 3 to factory and i wannted to know his there a way to say all music from now being deleted? thanks

user-removed

Not applicable

1202 Views

5 replies

0 likes

  • 1202 Views
  • 5 replies
  • 0 likes

Solved!! Mobile app won't upgrade my account to Unlimited on Android

I have subsrcribed to Spotify Unlimited and it works fine on my laptop but the mobile app on my tablet and phone (both Samsung Galaxy Android -devices) is the Free-version for some reason. So when I use my tablet or phone, I have to listen to commerc...

Newbie

I have subsrcribed to Spotify Unlimited and it works fine on my laptop but the mobile app on my tablet and phone (both Samsung Galaxy Android -devices) is the Free-version for some reason. So when I ...

Josh

Community Legend

939 Views

1 replies

0 likes

  • 939 Views
  • 1 replies
  • 0 likes

Solved!! [Android] Troubleshooting Spotify

I have a premium subscription to spotify but when I play music using the app I keep getting annoying Google Adverts between songs. Any suggestions?

Newbie

I have a premium subscription to spotify but when I play music using the app I keep getting annoying Google Adverts between songs. Any suggestions?

jeremygoh

Community Legend

751 Views

1 replies

0 likes

  • 751 Views
  • 1 replies
  • 0 likes

Solved!! deleting my account

I've tried to delete my account multiple times and it's still not working... Could you remove my account please, it'd be greatly appreciated

Newbie

I've tried to delete my account multiple times and it's still not working... Could you remove my account please, it'd be greatly appreciated

Jordi

Community Legend

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

Subscribers: getting rid of big "shuffle play" button

I was very unpleasantly surprised after the last update to see the huge, ugly "shuffle play" button that appeared on the playlist screen. I rarely use shuffle (I might be weird but I still like listening to albums) and I think the old way of turning ...

Regular

I was very unpleasantly surprised after the last update to see the huge, ugly "shuffle play" button that appeared on the playlist screen. I rarely use shuffle (I might be weird but I still like liste...

bingohandjob

Regular

1772 Views

3 replies

3 likes

  • 1772 Views
  • 3 replies
  • 3 likes

Bug -- song playing bar disappears on Android

You know, the bar at the bottom where you tap to make the song go full screen? Sometimes it is there, sometimes it is not. I have not found any logic to it as of yet.

Roadie

You know, the bar at the bottom where you tap to make the song go full screen? Sometimes it is there, sometimes it is not. I have not found any logic to it as of yet.

DoinK

Casual Listener

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Spotify offline mode doesn't work?

Two days ago I upgraded to premium and today when I wanted to listen to my playlists in offline mode it said "Your 30 days of offline mode.. (something something) has expired". What? How is that possible? Please give me som answers?

Newbie

Two days ago I upgraded to premium and today when I wanted to listen to my playlists in offline mode it said "Your 30 days of offline mode.. (something something) has expired". What? How is that poss...

HelenN

Casual Listener

9442 Views

22 replies

0 likes

  • 9442 Views
  • 22 replies
  • 0 likes

Spotify starts playing music randomly after shutdown and even after pausing

Hi! This is a problem that has occurred before that might've disappeared with some updates. But now it's back again and it's so annoying and embarrassing So, I listen to music on my way to work in my headphones - I get to work, unplug the headphones ...

Casual Listener

Hi!   This is a problem that has occurred before that might've disappeared with some updates. But now it's back again and it's so annoying and embarrassing 😞   So, I listen to mu...

Peter__

Community Legend

788 Views

1 replies

0 likes

  • 788 Views
  • 1 replies
  • 0 likes

Corrupted album

Sorry to post it here, but I digged through all the support options and I find it absurd there's no specific place to report corrupted songs. The whole album of Dragonland, Holy War, is corrupted, the songs are partially cut during playing. I tried o...

Newbie

Sorry to post it here, but I digged through all the support options and I find it absurd there's no specific place to report corrupted songs.   The whole album of Dragonland, Holy War, is co...

Peter__

Community Legend

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

free music on older version android

Hello!!! My name is Helder Constantino, and i have a mobile phone with andoird 2.2! I can't listen free music! It is possible to put the app working on my phone? Thanks

Visitor

Hello!!! My name is Helder Constantino, and i have a mobile phone with andoird 2.2! I can't listen free music! It is possible to put the app working on my phone? Thanks

Peter__

Community Legend

1621 Views

7 replies

0 likes

  • 1621 Views
  • 7 replies
  • 0 likes

Nexus 10 playback stops at EXACTLY 12 seconds

I've tried everything, including reinstalling spotify. My internet connection is fine, but when I open spotify it takes around 15 seconds just to go online. And then no matter what song I play, it stops at 12 seconds exactly. The progress bar for the...

Newbie

I've tried everything, including reinstalling spotify. My internet connection is fine, but when I open spotify it takes around 15 seconds just to go online. And then no matter what song I play, it st...

508 Views

0 replies

0 likes

  • 508 Views
  • 0 replies
  • 0 likes