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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210588 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210588 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

560897 Views

78 replies

3 likes

  • 560897 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462932 Views

575 replies

39 likes

Account
Free
  • 462932 Views
  • 575 replies
  • 39 likes

Solved!! Premium uphrade

I just upgraded to premium and while I think I have Premium on my desk top, the Android app still shows that I don't. it still has the shuffle play

Casual Listener

I just upgraded to premium and while I think I have Premium on my desk top, the Android app still shows that I don't. it still has the shuffle play

blake

Community Legend

922 Views

4 replies

0 likes

  • 922 Views
  • 4 replies
  • 0 likes

Some songs play without sound

Hi all, I'm pretty new with spotify and I'd like your help with a problem. My spotify android app wont play some songs... that is: it says it's playing, but there is no sound. When I try to pause, it just stops and goes back to the beginning. When I ...

Casual Listener

Hi all,   I'm pretty new with spotify and I'd like your help with a problem. My spotify android app wont play some songs... that is: it says it's playing, but there is no sound. When I try t...

huddlestond

Regular

1843 Views

11 replies

0 likes

  • 1843 Views
  • 11 replies
  • 0 likes

Skipping and choosing song problem

Every time I skip a song it goes to the next song and it plays but I dont hear anything. I try turning up the volume and my phone freezes. After about 10 seconds my phone unfreezes and the song finally starts playing. It does the same thing when im c...

Newbie

Every time I skip a song it goes to the next song and it plays but I dont hear anything. I try turning up the volume and my phone freezes. After about 10 seconds my phone unfreezes and the song fina...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Why does my spotify keep re downloading my 'offline' songs every time I log on?

For some reason every time I open my spotify back up it has to re download my 'offline' songs can anyone help?

Casual Listener

For some reason every time I open my spotify back up it has to re download my 'offline' songs can anyone help?

djones1991

Casual Listener

3406 Views

2 replies

0 likes

  • 3406 Views
  • 2 replies
  • 0 likes

Solved!! One Playlist Missing From Android Device

About two weeks ago (maybe after an upgrade) one playlist disappeared from my Galaxy S III. I can see the list on my desktop and laptop and iPad but not on my Android smartphone. I unistalled Spotify, restarted the phone, and then reinstalled Spotify...

Casual Listener

About two weeks ago (maybe after an upgrade) one playlist disappeared from my Galaxy S III.  I can see the list on my desktop and laptop and iPad but not on my Android smartphone.   &nbsp...

garycgreen

Casual Listener

861 Views

2 replies

0 likes

  • 861 Views
  • 2 replies
  • 0 likes

Solved!! New Spotify tablet streaming does not work

Hello, spotify free works on my android phone. If I try to get it running on my tab it failed . I have access to my profile and see my lists. But I cannot get any of the songs started

Regular

Hello,  spotify free works on my android phone. If I try to get it running on my tab it failed . I have access to my profile and see my lists. But I cannot get any of the songs started

jasimir

Regular

3700 Views

9 replies

0 likes

  • 3700 Views
  • 9 replies
  • 0 likes

Cant be this hard to play downloaded music in Airplane mode on my Android when it works on iPhone

So i have a Galaxy S3 and an iPhone 5s. I travael alot and dont always have an active connection. To combat this I download my primary playlilsts to my devices and then bring up Spotify when Im ready to relax with some music. Works absolutely fine on...

Casual Listener

So i have a Galaxy S3 and an iPhone 5s.  I travael alot and dont always have an active connection.  To combat this I download my primary playlilsts to my devices and then bring up Spotify w...

mikeriz

Casual Listener

544 Views

2 replies

0 likes

  • 544 Views
  • 2 replies
  • 0 likes

No track time with bluetooth

Hello, I have a problem with Spotify on my Android phone (LG Nexus 5, Carbon Rom). When I listen music on my car (VW GOLF 2009) with the bluetooth module, my autoradio displays which is the song, artist and album but the track timeline is always bloc...

Newbie

Hello,   I have a problem with Spotify on my Android phone (LG Nexus 5, Carbon Rom).   When I listen music on my car (VW GOLF 2009) with the bluetooth module, my autoradio displays ...

Peter__

Community Legend

559 Views

1 replies

1 likes

  • 559 Views
  • 1 replies
  • 1 likes

Cannot install Android app on Galaxy S5

I am currently in South Korea and have a premium subscription. I got a new Galaxy S5 phone but the older version states it is not supported any longer and I cannot download the new one. How can I get the app back on my phone?

Newbie

I am currently in South Korea and have a premium subscription. I got a new Galaxy S5 phone but the older version states it is not supported any longer and I cannot download the new one. How can I get...

Peter__

Community Legend

849 Views

1 replies

0 likes

  • 849 Views
  • 1 replies
  • 0 likes

SD Card

Please make it possible to save music on SD Card. It's very bad to just save on The internal memory.

Newbie

Please make it possible to save music on SD Card. It's very bad to just save on The internal memory.

ThomasLevy

Newbie

754 Views

2 replies

0 likes

  • 754 Views
  • 2 replies
  • 0 likes

Log in with Facebook

When i try to log in with Facebook a message appears saying that im in a diffrent country and i cant use it. How can i solve this problem?

Casual Listener

When i try to log in with Facebook a message appears saying that im in a diffrent country and i cant use it. How can i solve this problem?

Josh

Community Legend

647 Views

2 replies

0 likes

  • 647 Views
  • 2 replies
  • 0 likes

I have no SD Card and it will not allow me to install

I have a Mach Trio Stealth tablet and when I reinstalled Spotify it said it could not install because there was no SD Card. I have no SD Card and never have, yet I cannot install now. I have always had spotify on there but for some reason it wont all...

Regular

I have a Mach Trio Stealth tablet and when I reinstalled Spotify it said it could not install because there was no SD Card. I have no SD Card and never have, yet I cannot install now. I have always h...

GeeDubb

Regular

1230 Views

6 replies

0 likes

Dont have SD CARD
wont let me install
  • 1230 Views
  • 6 replies
  • 0 likes

Remote control for Spotify within the App?

Hi, I often find myself in the following situation: Spotify is running on some PC or Mac, which is connected to a sound-system (either the web-app or the desktop version). I want to remote control this instance on my Android/iOS App. Right now I have...

Casual Listener

Hi,   I often find myself in the following situation:   Spotify is running on some PC or Mac, which is connected to a sound-system (either the web-app or the desktop version). I wan...

dhutch

Newbie

1208 Views

2 replies

0 likes

  • 1208 Views
  • 2 replies
  • 0 likes

dmtech tab 10,1 only shufflemode?

From what i can read spotify free should have the same perks as the pc-version, but i can only use shuffle\6skips.how come?

Newbie

From what i can read spotify free should have the same perks as the pc-version, but i can only use shuffle\6skips.how come?

Joe

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

My access to beta versions is gone. What happened?

I was a beta tester a fill weeks ago and now I lost this access... what happened?

Visitor

I was a beta tester a fill weeks ago and now I lost this access... what happened?

user-removed

Not applicable

520 Views

2 replies

0 likes

  • 520 Views
  • 2 replies
  • 0 likes

Spotify won't play synced tracks!

Good day everybody! I'm using Spotify on a HTC M8 running Android 4.4, but none of my synced playlists plays. The only songs that play are the online search results. This is quite frustrating to say at least, considering I usually have around 10-12GB...

Casual Listener

Good day everybody! I'm using Spotify on a HTC M8 running Android 4.4, but none of my synced playlists plays. The only songs that play are the online search results. This is quite frustrating to say ...

Joe

Community Legend

1038 Views

3 replies

0 likes

synced offline won't play
  • 1038 Views
  • 3 replies
  • 0 likes

Solved!! Recently added tracks?

Spotify misses this option, correct? 

Roadie

Spotify misses this option, correct? 

Daniel

Community Legend

753 Views

2 replies

0 likes

  • 753 Views
  • 2 replies
  • 0 likes

Not working on Galaxy s2

About 3-4 updates ago I stopped being able to use spotify on my android device. I am paying for premium specifically for this purpose, and I still have no access to spotify. What is the ETA on a fix being pushed for this problem? Is it something I ne...

Newbie

About 3-4 updates ago I stopped being able to use spotify on my android device. I am paying for premium specifically for this purpose, and I still have no access to spotify. What is the ETA on a fix ...

Fred

Community Legend

575 Views

2 replies

0 likes

  • 575 Views
  • 2 replies
  • 0 likes

Question about getting internet back

I lost internet this month and continued to play offline playlist from my computer. Being my primary playlist, I'm very used to moving things around and deleting songs as I listen to them. After doing this a few times after my internet went out, I re...

Roadie

I lost internet this month and continued to play offline playlist from my computer. Being my primary playlist, I'm very used to moving things around and deleting songs as I listen to them. After doi...

Joe

Community Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

T-Mobile Issues

I had a spotify premium account and was paying through my Tmobile service, and just recently it started to tell me i didn't have premium anymore. When i go to sign up for it again, it tells me t-mobile doesn't support spotify. Help!!

Newbie

I had a spotify premium account and was paying through my Tmobile service, and just recently it started to tell me i didn't have premium anymore. When i go to sign up for it again, it tells me t-mobi...

Joe

Community Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes