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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

anaExE

Newbie

373236 Views

540 replies

34 likes

Account
Free
  • 373236 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7444 Views

0 replies

7 likes

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  • 0 replies
  • 7 likes

Wrong song starts to play when selecting a song from the queue during shuffle play

Description Wrong song starts to play when selecting a song from the queue during shuffle play. Steps to reproduce 1. Find a playlist or go to Your Music/Songs. 2. Press the 'shuffle play' button. 3. Go to the play queue where you can see the tracks ...

Casual Listener

Description Wrong song starts to play when selecting a song from the queue during shuffle play.   Steps to reproduce 1. Find a playlist or go to Your Music/Songs. 2. Press the 'shuffle...

tgallo

Casual Listener

1019 Views

2 replies

0 likes

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  • 2 replies
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Release Notes - Spotify for Android (1.1.1)

What's new in version 1.1.1 New: You can now add a whole album to an existing playlist. New: We'll ask you to confirm if you add a song to a playlist twice. Fixed: ARMv5 users can install the app successfully again. Fictitious: This app will make you...

Spotify Legend

What's new in version 1.1.1 New: You can now add a whole album to an existing playlist. New: We'll ask you to confirm if you add a song to a playlist twice. Fixed: ARMv5 users can install t...

Goodman

Spotify Legend

5948 Views

8 replies

2 likes

Android
Release Notes
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errors

Newbie

kbrooksc

Community Legend

517 Views

2 replies

0 likes

  • 517 Views
  • 2 replies
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Spotify registers new offline device on each Galaxy S2 restart

Spotify registers new offline device on each Galaxy S2 restart, which after 3 restarts (3 devices resgistered) results in unsynchronizing all content (then start syncing everything again). Particularly nice feature when you're on vacation... plus a n...

Casual Listener

Spotify registers new offline device on each Galaxy S2 restart, which after 3 restarts (3 devices resgistered) results in unsynchronizing all content (then start syncing everything again). ...

Joe

Community Legend

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
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Solved!! Using another facebook account in android

Hello. I have 2 facebook account, the "A" account and the "B" account. The "A" account is the account synchronized with my android mobile phone and the "B" account is my premium spotify account. The problem is that when I use spotify in my mobile pho...

Casual Listener

Hello.   I have 2 facebook account, the "A" account and the "B" account. The "A" account is the account synchronized with my android mobile phone and the "B" account is my premium spotify ac...

Teo123

Casual Listener

10292 Views

9 replies

0 likes

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  • 9 replies
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Solved!! equaliser

We need an equaliser now. Paying for flat music isn't good. Please get it sorted spotify.

Casual Listener

We need an equaliser now. Paying for flat music isn't good. Please get it sorted spotify.

Peter__

Community Legend

1062 Views

5 replies

0 likes

  • 1062 Views
  • 5 replies
  • 0 likes

Solved!! Premium

You'll automatically get 15 days of premium for free

Regular

You'll automatically get 15 days of premium for free

Peter__

Community Legend

1058 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Solved!! Repeat button

Hi, I was wondering if there was a repeat button for the current update of Spotify at the moment. I know desktop versions of spotify has it, but I'm wondering if the android version has it.

Casual Listener

Hi, I was wondering if there was a repeat button for the current update of Spotify at the moment. I know desktop versions of spotify has it, but I'm wondering if the android version has it.

Inuyasha7991

Casual Listener

6840 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!! Not possible to add playlists to SD in Huawei G6

Hi, Unfortunately i am not able to download my playlists to my SD card (29GB is available, so that's not the problem). I have tried to deleta everything (cache) and set download quality to Extreme. This didn't help. Also reinstalled the entire app an...

Casual Listener

Hi,   Unfortunately i am not able to download my playlists to my SD card (29GB is available, so that's not the problem). I have tried to deleta everything (cache) and set download quality ...

Meertenvh

Casual Listener

618 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

problems with money

Hey, I'm from Brazil and I've just started with my premium account yestarday( 4th of July) and in the app says I'm only gonna pay for it from 3rd August. But I already had to pay 30 reais ( about 13 dollars) with no reason. What shoud I do?

Newbie

Hey, I'm from Brazil and I've just started with my premium account yestarday( 4th of July) and in the app says I'm only gonna pay for it from 3rd August. But I already had to pay 30 reais ( about 13 ...

Joe

Community Legend

295 Views

1 replies

0 likes

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  • 1 replies
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how to save offline music to sd card/external memory

I have a samsung note 3 with 32g internal memory and an external with 16g. I've tried different ways to save the music to my external memory like clean the cache, download extreme quality, delete the folder of spotify in my file, uninstall spotify th...

Casual Listener

I have a samsung note 3 with 32g internal memory and an external with 16g. I've tried different ways to save the music to my external memory like clean the cache, download extreme quality, delete the...

Joe

Community Legend

1837 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Enhanced Audio Quality

You can now choose between standard or enchanced audio quality (up to 320kbps)

Regular

You can now choose between standard or enchanced audio quality (up to 320kbps)

SuperWisdom

Community Legend

1068 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Offfline mode and downloading

I have a couple of songs I downloaded for offfline play, and these are in extreme quality, as I set it to that, music streaming is in normal quality in my settings. If I play these songs from 'my songs' will they play the downloaded extreme quality v...

Newbie

I have a couple of songs I downloaded for offfline play, and these are in extreme quality, as I set it to that, music streaming is in normal quality in my settings. If I play these songs from ...

Josh

Community Legend

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes

Strange behavior when playback is paused.

I just recently started noticing some odd behavior when using spotify on my Sprint Galaxy Note III (android 4.4.2) I listen to spotify through bluetooth while driving, priomarily to and from work. I noticed recently that whenever the playback is paus...

Newbie

I just recently started noticing some odd behavior when using spotify on my Sprint Galaxy Note III (android 4.4.2)   I listen to spotify through bluetooth while driving, priomarily to and fr...

327 Views

0 replies

0 likes

  • 327 Views
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Android Tablet

Hi, I'm a Premium user and I want to purchase a new Android Tablet for use in the car. Can somebody please confirm if the "My Music" feature would be available on the Android app? I'm just a bit unsure seeing as the IPAD app doesnt have it. Thanks

Casual Listener

Hi,   I'm a Premium user and I want to purchase a new Android Tablet for use in the car.   Can somebody please confirm if the "My Music" feature would be available on the ...

Joe

Community Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Audio Effects on Samsung Galaxy S4

Hi there - hoping someone can help. I am using Spotify on my Galaxy S4 and have switched on the Audio Effects which makes a massive different to the sound. It seems that when I open some other apps, including just switching to a web browser and also ...

Visitor

Hi there - hoping someone can help.   I am using Spotify on my Galaxy S4 and have switched on the Audio Effects which makes a massive different to the sound.   It seems that when I ...

Stemag64

Music Fan

13977 Views

36 replies

0 likes

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Spotify Connect only good for a couple of tracks then stops

When I connect my Nexus 5 to play through my Nexus 7 which is connected to the stereo, the Nexus 5 only has control for a couple of songs. The Nexus 7 will continue playing but Spotify stops on the 5. When I restart Spotify on the 5, the 7 stops, the...

Roadie

When I connect my Nexus 5 to play through my Nexus 7 which is connected to the stereo, the Nexus 5 only has control for a couple of songs. The Nexus 7 will continue playing but Spotify stops on the 5...

Joe

Community Legend

534 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Song released on iTunes and Google Play not released on Spotify

First off, I'm not really sure what goes and what doesnt on this forum, so I apologize if this post is completely off-topic. So anyways, a song known as Ariana Grande feat. Zedd - Break Free was recently released on iTunes and Google Play Music, but ...

Newbie

First off, I'm not really sure what goes and what doesnt on this forum, so I apologize if this post is completely off-topic. So anyways, a song known as Ariana Grande feat. Zedd - Break Free was rece...

Josh

Community Legend

707 Views

2 replies

1 likes

  • 707 Views
  • 2 replies
  • 1 likes