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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6875 Views

0 replies

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Solved!! Yamaha RX-V500D don't show up as a device in spotify connect

Hi, I use a spotify premium account and the spitify app on a Samsung S4. My device Yamaha RX-V500D with the V1.05 firmware in the same WLAN-Network is not listet as a device to connect with. The Yamaha RX-V500D works will with v-radio and DLNA. I cha...

Casual Listener

Hi,   I use a spotify premium account and the spitify app on a Samsung S4. My device Yamaha RX-V500D with the V1.05 firmware in the same WLAN-Network is not listet as a device to connect w...

Hatschi

Casual Listener

2016 Views

5 replies

0 likes

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Solved!! My off-line music deleted. again!!!

Not the first time this has happened. I recently started my iphone (which I hadn't used in a while), and all the off-line songs have been deleted on my Samsung s4 and tab3. Many gigabytes of data are currently being re downloaded and also a few hundr...

Roadie

Not the first time this has happened. I recently started my iphone (which I hadn't used in a while), and all the off-line songs have been deleted on my Samsung s4 and tab3. Many gigabytes of dat...

rnorthc123

Newbie

1942 Views

3 replies

0 likes

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Verizon Galaxy S3 - the trials and tribulations of storage versus streaming

Okay, so here we are in 2014 where space is cheap and our phones have become music players. My 16GB S3 that is used up by mostly Verizon and Samsung bloatware provides a huge amount of cache space for my Spotify music. 200 songs and out of space... N...

Casual Listener

Okay, so here we are in 2014 where space is cheap and our phones have become music players. My 16GB S3 that is used up by mostly Verizon and Samsung bloatware provides a huge amount of cache space fo...

dbaps2

Casual Listener

363 Views

2 replies

0 likes

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blue tooth sound maxed out

I have 0.7.9.1170. A nexus 5 rooted with standard ROM. After the last update the BT volume get maxed out when I get a notification. Have anyone seen this problem?It doesn't happen when I use other media players. TIADaniel

Music Fan

I have 0.7.9.1170. A nexus 5 rooted with standard ROM. After the last update the BT volume get maxed out when I get a notification. Have anyone seen this problem? It doesn't happen when I use ...

Varazir

Music Fan

578 Views

3 replies

0 likes

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Solved!! Spotify crashes / shuts down Note 3

Description When I listen on Note 3, after a while of changing the songs the sound is gone and after a few second the phone restarts or shuts down. Spotify is in version premium. Issue appears in offline mode, as well as online mode. What are the ste...

Newbie

Description When I listen on Note 3, after a while of changing the songs the sound is gone and after a few second the phone restarts or shuts down. Spotify is in version premium. Issue appears in o...

Daniel

Community Legend

4792 Views

30 replies

0 likes

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Intereference every three songs

I have an LG. I have spotify premium and I downloaded the "preferiti" playlist on my phone to listen to it offline, but there's a 15 seconds random interference in the middle of the song that's playing. and I don't understand why. I checked on the se...

Regular

I have an LG. I have spotify premium and I downloaded the "preferiti" playlist on my phone to listen to it offline, but  there's a 15 seconds random interference in the middle of the song that's...

241 Views

0 replies

0 likes

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Error message on start up

=== START OF TEMPLATE === Description Opening spotify from device, error message displays as per image. Selecting okay leave a spotify fromt page, but nothing else. The error mesage can be cancelled by presing okay twice, but the application remains ...

Casual Listener

 === START OF TEMPLATE ===   Description Opening spotify from device, error message displays as per image. Selecting okay leave a spotify fromt page, but nothing else. The error mesag...

zem2000

Casual Listener

549 Views

3 replies

0 likes

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Android Client design getting worse with each iteration.

On my android client I used to be one press away from getting to my playlists, and once there I could easily find the ones that were downloaded and ready to go. Now my home screen has four sections: A 'recently listened to', which mysteriously lists ...

Regular

On my android client I used to be one press away from getting to my playlists, and once there I could easily find the ones that were downloaded and ready to go.   Now my home screen has four...

Rialas

Roadie

579 Views

2 replies

2 likes

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Song order on Mobile Android App

Is there a way to edit songs in a playlist you've created (and downloaded) while on the mobile android app? I teach yoga and it would be nice to be able change things around last minute without dealing with lag in jumping playlist to playlist. Plus, ...

Newbie

Is there a way to edit songs in a playlist you've created (and downloaded) while on the mobile android app?  I teach yoga and it would be nice to be able change things around last minute witho...

Chiarocula

Regular

616 Views

2 replies

0 likes

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Update to 0.7.9.1170 erases everything!

Hi, I updated to 0.7.9.1170 on Samsung Galaxy S4 Andriod 4.2.2 and everything has been erased! I am a premium member and it thinks I have the free version. All my playlists have disappeared, and there are no more downloaded/offline songs. It's like I...

Regular

Hi, I updated to 0.7.9.1170 on Samsung Galaxy S4 Andriod 4.2.2 and everything has been erased! I am a premium member and it thinks I have the free version. All my playlists have disappeared, an...

Peter__

Community Legend

599 Views

4 replies

0 likes

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Premium fail

Spotify, I upgraded to your premium account on my computer but the premium is not being recognized by my Galaxy S4 (at&t). It's pretty frustrating that nearly none of my playlists are now showing up on my phone. Please help me resolve this issue. Tha...

Newbie

Spotify,   I upgraded to your premium account on my computer but the premium is not being recognized by my Galaxy S4 (at&t). It's pretty frustrating that nearly none of my playlists are ...

Greg

Roadie

1360 Views

21 replies

0 likes

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App takes time to see the internet connection

I leave my 4g on, and I have a solid connection, yet everytime I open the app it takes up to a minute to detect the connection. In the meantime everything is greyed out and the bottom says no internet connection available. What can I do?

Casual Listener

I leave my 4g on, and I have a solid connection, yet everytime I open the app it takes up to a minute to detect the connection. In the meantime everything is greyed out and the bottom says no interne...

Joe

Community Legend

372 Views

1 replies

0 likes

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Audio problem when using Spotify and Sat Nav App

I went from an iPhone to an Android about 2 weeks ago, and have been thinking of going back due to this problem, only to find that it is a Spotify problem. I have now tried 4 different sat nav applications, and the problem was still there with all of...

Casual Listener

I went from an iPhone to an Android about 2 weeks ago, and have been thinking of going back due to this problem, only to find that it is a Spotify problem.   I have now tried 4 different sat...

Peter__

Community Legend

1383 Views

1 replies

0 likes

spotify sound
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Solved!! "My Music" doesn't sync with mobile

I added all my stared songs to "Songs" and they show up in the songs folder on my desktop but on the app the folder is empty and will not sync with my computer. How do I get all of my music to show up in the songs folder on my phone?

Casual Listener

I added all my stared songs to "Songs" and they show up in the songs folder on my desktop but on the app the folder is empty and will not sync with my computer. How do I get all of my music to show u...

badger1492

Casual Listener

7689 Views

7 replies

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where are my songs?

I have a note 3 with playlists on it. Is it my understanding that I can't put these on my laptop or any other device. In other words, all I can do is play them, I can't copy them? thanks

Casual Listener

I have a note  3 with playlists on it. Is it my understanding  that I can't put these on my laptop or any other device. In other words, all  I can do is play them, I can't copy them? ...

Joe

Community Legend

524 Views

3 replies

0 likes

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Playlists gone from profile on Android

Note3. All upgrades. Trided to clear cache. Tried to reinstal app. In my profile there is 0 playlists. They are all available as normal on the PC. I am able to search for the title of the playlist, and then play them. Funny thing, I am listed as the ...

Casual Listener

Note3.  All upgrades.   Trided to clear cache. Tried to reinstal app.   In my profile there is 0 playlists. They are all available as normal on the PC.   I am able to ...

FrodeBNilsen

Casual Listener

538 Views

4 replies

0 likes

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Solved!! Can't login to spotify app

I am using Spotify premium on my Samsung Galaxy S2, and have been for some time, but currently I cannot login to the app. I am still able to use spotify on my laptop, but no matter whether i login with my spotify username and password (which i have r...

Casual Listener

I am using Spotify premium on my Samsung Galaxy S2, and have been for some time, but currently I cannot login to the app. I am still able to use spotify on my laptop, but no matter whether i login wi...

MikeFX86

Casual Listener

7063 Views

4 replies

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Solved!! Playlists Doesnt show on my Android after Hard-reset and resync :/

Hello there . i just make a hard reset on my Galaxy S3 and got the new version of spotify , i sync my playlists from my pc and also to be available offline and from my s3 but my playlists DOESNT show when i am offline . if i go online my playlists is...

Regular

Hello there . i just make a hard reset on my Galaxy S3 and got the new version of spotify , i sync my playlists from my pc and also to be available offline and from my s3 but my playlists DOESNT show...

Deathshadegr

Regular

1275 Views

9 replies

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