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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203470 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203470 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548650 Views

78 replies

3 likes

  • 548650 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456105 Views

571 replies

38 likes

Account
Free
  • 456105 Views
  • 571 replies
  • 38 likes

My access to beta versions is gone. What happened?

I was a beta tester a fill weeks ago and now I lost this access... what happened?

Visitor

I was a beta tester a fill weeks ago and now I lost this access... what happened?

user-removed

Not applicable

512 Views

2 replies

0 likes

  • 512 Views
  • 2 replies
  • 0 likes

Spotify won't play synced tracks!

Good day everybody! I'm using Spotify on a HTC M8 running Android 4.4, but none of my synced playlists plays. The only songs that play are the online search results. This is quite frustrating to say at least, considering I usually have around 10-12GB...

Casual Listener

Good day everybody! I'm using Spotify on a HTC M8 running Android 4.4, but none of my synced playlists plays. The only songs that play are the online search results. This is quite frustrating to say ...

Joe

Community Legend

1022 Views

3 replies

0 likes

synced offline won't play
  • 1022 Views
  • 3 replies
  • 0 likes

Solved!! Recently added tracks?

Spotify misses this option, correct? 

Roadie

Spotify misses this option, correct? 

Daniel

Community Legend

741 Views

2 replies

0 likes

  • 741 Views
  • 2 replies
  • 0 likes

Not working on Galaxy s2

About 3-4 updates ago I stopped being able to use spotify on my android device. I am paying for premium specifically for this purpose, and I still have no access to spotify. What is the ETA on a fix being pushed for this problem? Is it something I ne...

Newbie

About 3-4 updates ago I stopped being able to use spotify on my android device. I am paying for premium specifically for this purpose, and I still have no access to spotify. What is the ETA on a fix ...

Fred

Community Legend

559 Views

2 replies

0 likes

  • 559 Views
  • 2 replies
  • 0 likes

Question about getting internet back

I lost internet this month and continued to play offline playlist from my computer. Being my primary playlist, I'm very used to moving things around and deleting songs as I listen to them. After doing this a few times after my internet went out, I re...

Roadie

I lost internet this month and continued to play offline playlist from my computer. Being my primary playlist, I'm very used to moving things around and deleting songs as I listen to them. After doi...

Joe

Community Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

T-Mobile Issues

I had a spotify premium account and was paying through my Tmobile service, and just recently it started to tell me i didn't have premium anymore. When i go to sign up for it again, it tells me t-mobile doesn't support spotify. Help!!

Newbie

I had a spotify premium account and was paying through my Tmobile service, and just recently it started to tell me i didn't have premium anymore. When i go to sign up for it again, it tells me t-mobi...

Joe

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Please don't make me cancel

I used to download songs and played them on my phone. Until I got Spotify Premium. I haven't downloaded a tune since then. Problem is, I'm not satisfied at all. I pay for two subscriptions in my family and quite often I have people over who uses thei...

Music Fan

I used to download songs and played them on my phone. Until I got Spotify Premium. I haven't downloaded a tune since then. Problem is, I'm not satisfied at all. I pay for two subscriptions in my fami...

d00jolta

Newbie

924 Views

4 replies

0 likes

  • 924 Views
  • 4 replies
  • 0 likes

Problems with Bluetooth

I connect my ph to a bluetooth speaker. It only does shuffle on my ph...through Bluetooth. I'm a paid subscriber. Melissa

Newbie

I connect my ph to a bluetooth speaker.   It only does shuffle on my ph...through Bluetooth.  I'm a paid subscriber.   Melissa

Joe

Community Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

sopotify not working on mobile device

I've been trying to download my playlists (I'm premium) in my new Samsung galaxy s4 mini but when it's all downloaded, it kind of delete itself and I have to start over again downloading. What should I do?

Newbie

I've been trying to download my playlists (I'm premium) in my new Samsung galaxy s4 mini but when it's all downloaded, it kind of delete itself and I have to start over again downloading. What should...

Joe

Community Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Spotify loses shuffle place (offline mode)

Hi everyone. Spotify premium user here with my first post. I'm having a really infuriating issue here. After watching Spotify absolutely chew up my data, I decided to download all songs for use in offline mode. When I hit "Shuffle Play" which I like ...

Newbie

Hi everyone.  Spotify premium user here with my first post.  I'm having a really infuriating issue here.  After watching Spotify absolutely chew up my data, I decided to download all s...

Sillik

Music Fan

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

Random Auto Play after Update to android 4.4.2 -

I recently updated to KitKat 4.4.2 after the update Spotify random starts playing even though no action has been taken. I have tried unistalling/reinstalling spotify, going to offline mode, and nothing works. The battery drain is significant and ther...

Casual Listener

I recently updated to KitKat 4.4.2 after the update Spotify random starts playing even though no action has been taken. I have tried unistalling/reinstalling spotify, going to offline mode, and nothi...

tntblue1976

Newbie

1217 Views

3 replies

1 likes

  • 1217 Views
  • 3 replies
  • 1 likes

Spotify installs, but doesn't function - Alcatel OneTouch 983

Having problems running the new Spotify on my phone. Issue follows. == START OF TEMPLATE === Description Please describe the problem After notification in Spotify that a necessary update was available before opening Spotify and opening Google Playsto...

Regular

Having problems running the new Spotify on my phone. Issue follows.   == START OF TEMPLATE ===   Description Please describe the problem After notification in Spotify that a n...

myshkin_

Regular

3793 Views

8 replies

0 likes

  • 3793 Views
  • 8 replies
  • 0 likes

Offline scrobbles

Is there any 3rd party Android app that scrobbles tracks from Spotify?

Gig Goer

Is there any 3rd party Android app that scrobbles tracks from Spotify?

Joe

Community Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

My offline musics dont play when offline

Any one had this problem too? I have three offline playlists in my device and i got online everyday to update anything if needed. The point is that even with that, sometimes, when i try to listen to my offline musics, i receive the message saying tha...

Casual Listener

Any one had this problem too?   I have three offline playlists in my device and i got online everyday to update anything if needed.    The point is that even with that, sometim...

Joe

Community Legend

721 Views

3 replies

0 likes

  • 721 Views
  • 3 replies
  • 0 likes

Spotify on galaxy s3 says it has stopped and wont open

Hello out there. it has been 4 days since i have been on Spotify. i have been getting the screen on my S3 saying the spotify have stopped and i have uninstalled and reinstalled the app and it still say it has stopped. SO beside getting a new phone i ...

Casual Listener

Hello out there. it has been 4 days since i have been on Spotify. i have been getting the screen on my S3 saying the spotify have stopped and i have uninstalled and reinstalled the app and it still s...

Joe

Community Legend

590 Views

3 replies

0 likes

  • 590 Views
  • 3 replies
  • 0 likes

Solved!! Offline mode

I have an HTC One m8 at&t and when everyday the days till I need to go offline decrease even though I am online most of the time, Android version 4.4.2

Gig Goer

I have an HTC One m8 at&t and when everyday the days till I need to go offline decrease even though I am online most of the time, Android version 4.4.2

cpatrick08

Gig Goer

4263 Views

12 replies

0 likes

Android
HTC One m8
Offline version
  • 4263 Views
  • 12 replies
  • 0 likes

Why do albums sometimes redownload to Android?

Does anyone know why albums sometimes redownload to the Android app? I have all of my songs synched to my Android for offline listening. There have been a few times when I have wanted to add a few new albums, and when I start to synch the desktop to ...

Music Fan

Does anyone know why albums sometimes redownload to the Android app?  I have all of my songs synched to my Android for offline listening. There have been a few times when I have wanted to add a ...

tigerhenderson

Newbie

1000 Views

3 replies

0 likes

  • 1000 Views
  • 3 replies
  • 0 likes

Licensing restrictions on my own darn files

A couple of years ago, when the subscription overhaul was announced, I was pissed at the idea that if I switched to free, I'd have play restrictions placed on my own local files in the android app. I was assured by a CSR that that wouldn't be happeni...

Casual Listener

A couple of years ago, when the subscription overhaul was announced, I was pissed at the idea that if I switched to free, I'd have play restrictions placed on my own local files in the android app. I...

Joe

Community Legend

565 Views

1 replies

1 likes

  • 565 Views
  • 1 replies
  • 1 likes

Question about mp3 size and horribly slow syncing on my android phone.

Hello, I'm using premium trial so i have few questions about it. I'd like ask u how many mp3's can take my 16 GB SDcard with 96/160/320 bitrate by syncing them offline. For now I'm syncing my starred playlist (2050 tracks) at low kbps (96) . My net i...

Roadie

Hello, I'm using premium trial so i have few questions about it. I'd like ask u how many mp3's can take my 16 GB SDcard with 96/160/320 bitrate by syncing them offline. For now I'm syncing my sta...

Joe

Community Legend

1736 Views

11 replies

0 likes

  • 1736 Views
  • 11 replies
  • 0 likes

Solved!! albums disappear after saving

Whats going on? I save whole albums then when i go back to them there not there. Only 1 or two songs

Music Fan

Whats going on? I save whole albums then when i go back to them there not there. Only 1 or two songs

lowlifescum76

Music Fan

757 Views

2 replies

0 likes

  • 757 Views
  • 2 replies
  • 0 likes