Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Shuffle is on for each playlist

Shuffle is on for each playlist

  • None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Premium

Country

USA

Device

Android/Samsung Galaxy 10

Operating System

Android Oreo

 

My Question or Issue

All custom playlists shuffle. I've read about the difference between the large, green and button shuffle and the shuffle feature found on the track playing now display. I play each track from the pmaylist (not using said new, unnecessarily confusing green play shuffle button) and the track plays. However the next track is never the next in order. Kind of an issue when listening to a podcast series. The now playing does not show the cross arrows indicating shuffle is on. I've been a premium user for years so not sure what I'm doing wrong.

Reply
1 Reply

Hey @RPM2182,

 

Thanks for your post!

 

We'd recommend running a clean reinstall of the app, following the steps described here, for each affected device.

 

If that doesn't change anything, let us know if this is happening across all your devices.

 

Cheers.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts