Songs constantly get un synced in offline mode

[cr0w5t3r]

Hi Guys,

I wondered if anyone can help me out.

I have got the spotify app on my Samsung Galaxy S3 which I use pretty much on a daily basis. I put all of my songs in a single playlist (1600 ish tracks) and have downloaded that playlist to my phone for use in offline mode. I set my phone to offiline mode which is fine but, after a while my playlist slowly gets un-synced. This week alone spotify decided to unsync roughly 400 songs. I have put up with this problem for a while now but this is pretty much the final straw.

I am sure I am not the only one suffering from this problem. Can you please tell me how I can rectify this problem / when it will be rectified. It's hard for me to justify spending £10 a month on a music service which won't let me listen to music.

If any other information is required please don't hesitate to ask.

Kind Regards,

Nick

[cr0w5t3r]

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@Skinnydog wrote:

Same here, on my SIII. Pretty irritating.....

Clearing the data on the Spotify app (via Applications manager) apparently sorted it.....

Bye,

Skinny Dog

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I will try this tomorrow. I'm currently sitting at 69% sync-ed (lost nearly 500 songs).

If this doesn't work then I will find a new service to spend my £10 a month on.

[Delfredo]

Hi all !

I encourage every disappointed user to act like me.

I send a message today to show my huge deception and explain why i have canceled my subscription. 

Pressure by money. I think that's the only way to expect an effort from Spotify to resolve once and for all the bug.

Regards

[Tossabaddle]

Oh, I'm getting there myself. This keeps happening to me as well. Only I have over 3000 songs in one playlist and they ALL get unsynced...

[ivanof]

exactly the same problem

[user-removed]

I don't think they are going to solve this problem. I have tried to get compensation for a long time. Finally I got two months subscription fee back. I'm not satisfied at all but I'm tired of constantly emailing them to complain. Last email they said that I should consider cancel my subscription since the offline function is what I use the most and they could not fix this. I think they are putting all their effort into buildning new and fancy functions and don't care at all that some of us can't use the exiting features.

[SipDekker]

same issue still on s3

[Dijeteric]

same issue here even after over a decade