Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Hello everyone,
got the Problem that the Spotify App can be used on Laptop and Samsung Tablett, but not on my Samsung Galaxy S5 Neo. While checking the connected devices on the Laptop, it shows me the massage," Galaxy S5 Neo - only Premium Users" (see the Screenshot)
The message already appears when i disconnect the Tablet.
Hope you can help me to solve the problem
Greets Franzi.
Suggested posts
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…
