Announcements

Help Wizard

Step 1

NEXT STEP

Sound cuts out briefly at beginning of songs.

Sound cuts out briefly at beginning of songs.

Recently my mobile app has had an issue when I skip to the next song. At the beginning of each song it plays a second, cuts out a second, then plays as normal. Each song does this. I have a premium account and am using a One Plus One. I first cleared the cache, then all app data, and then reinstalled twice. I restarted my phone a few times during this process. Nothing has helped thus far.
Reply
4 Replies

I have the exact same problem, also using Oneplus One

I have the same problem with the same device. But additionally after the little break the songs sounds wired. Like my speakers would be in a metal can.

Same problem in Moto X4.

 

Any solutions?

I have the same problem on a laptop with a Premium account.  It sounds like a skipping CD right at the start of the track as if it is slow to cache.  It shouldn't be slow to cache as I'm on a fibre broadband connection.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random