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Plan
Premium
Country
Turkey
Device
Samsung A54
Operating System
Android 13
My Question or Issue
I was use Spotify on iOS, music stop with volume downing but in Android, the music stop without down the volume. How can I solve this problem? (My english is not well good sorry)
https://youtube.com/shorts/xQy3_VUKRfc?si=iwwLId7O8c8CDYOo
Solved! Go to Solution.
Thanks for the video @EmreTalha!
The mobile app may have slight differences depending on your device's operating system, and we can confirm that the fade in/out on play/pause is one of them. We're often testing and launching improvements though, so we appreciate your feedback on this.
The Community is always here if there's anything else you need assistance with.
Take care.
Hey @EmreTalha,
Welcome to the Community!
So we can get a better understanding of the situation, could you send us a video recording showing the issue? You can attach it to your next response by using the Insert Video option in the post editor. If the attachment is too big - we'd suggest that you upload it to Google Drive and share the link with us (make sure the video has the permissions for anyone to see it) or upload it as unlisted YouTube video.
Also, have you tried any troubleshooting steps so far, such as a clean reinstall for example?
Keep us updated 🙂
https://youtube.com/shorts/xQy3_VUKRfc?si=iwwLId7O8c8CDYOo
like in this video, song on Android not volume down when pause the song but iPhone do it.
Thanks for the video @EmreTalha!
The mobile app may have slight differences depending on your device's operating system, and we can confirm that the fade in/out on play/pause is one of them. We're often testing and launching improvements though, so we appreciate your feedback on this.
The Community is always here if there's anything else you need assistance with.
Take care.
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