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Spotify On Firestick and Soundbar

Spotify On Firestick and Soundbar

 

Plan

Premium

Device

Amazon Firestick 4k

JBL Soundbar 580

Samsung TV smart

 

My Question or Issue

I use my Firestick On a regular hdmi port on TV, and the soundbar is plugged on the HDMI/ARC. All apps get sound ok, except for Spotify. If the music has a videoclip the sound goes to the soundbar and is perfect, if the music doesn’t have a videoclip I get no sound at all.

 

Reply
1 Reply

Hey there @mveludo,

 

Welcome to the Community and thanks for posting in the forum!

 

To start, it would be very helpful if you could let us know in case you've performed any troubleshooting steps so far, and also if you noticed when this issue occurred (was it after something specific).

 

I recommend reconnecting all the cables and devices for a quick restart of the current setup.

 

Something else that comes to mind is to restart your router (if you've not done this already) and for further testing - you can give this a try with another network connection if it's possible, for example mobile data shared via hotspot. This is to test if there's a network issue.

 

Lastly, it would be great if you could let us know what happens when you try to stream music from another device (mobile phone for example) on to the TV app via the Connect feature and if the behavior persists.

 

Appreciate the cooperation and hope to hear from you soon. 

IvelinaModerator
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