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Description
When I launch Spotify, I get the bar across the top and the menu icon (3 lines) on the left. (image) Spoify never passes this. Eventually I get the "Spotify isn't responding". I have uninstalled, reinstalled, rebooted, etc and nothing can correct the issue.
What are the steps you took to get to the error/issue?
1. Open Spotify
What I expected to happen
I expect Spotify to launch
Did you restart your device when troubleshooting in section B?
Yes
Did you read the connection troubleshooting tips?
Yes
Your device
Nexus 7 (2013)
Deviceโs Operating System
4.4.4
What type of account do you have?
Premium
(FYI for the below points: Android devices tend to refer to the internal memory as "SD Card" and the SD card you inserted yourself as "External SD Card")
Space left on your device
8.49 GB
Space left on your SD card (if applicable)
N/A, Nexus Device
Space left on your External SD card (if applicable)
N/A, Nexus Device
Is your device rooted?
Yes
Are you using a custom ROM, if so which one, exactly?
SlimRom 4.4.4 Build (link)
Did you set your external SD card as storage location?
N/A
Did you manually install an older version before installing the latest version from the Play Store?
No
Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?
N/A Wifi Only
If you said "No", when does the issue not occur?
N/A
My mobile Spotify version
1.2.0.534
My desktop Spotify version (if applicable)
N/A (Mobile Issue Only)
My mobile provider and country
Sprint PCS / USA
My username
aaronchampagne
Do you have a Spotify (non-Facebook) login?
Yes
Are you logging in with Facebook or with your Spotify login details?
Spotify Login
Do you have any screenshots you can attach to more clearly explain your issue?
Solved! Go to Solution.
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