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Spotify crash on start up

Spotify crash on start up

I have been having problems with spotify crashing on start up.

Whenever I start spotify it crashes after 1 second.

 

I tried the clean reinstall (https://support.spotify.com/is/using_spotify/troubleshooting2/reinstallation-of-spotify/)

 

i tried installing previous versions of spotify without success. As you can see in the screenshots, first it says it's installed, when I run it, it crashes and when I check again it says it's not installed anymore.

 

I'm using a huawei Honor 7 phone with Lollipop.

Screenshot_2016-12-28-16-58-31.png
Screenshot_2016-12-28-16-59-43.png
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1 Reply

It sounds like there may be insufficient free RAM although you should get a system warning message. Are you able to uninstall apps you don't use to free up some storage then try downloading spotify again?

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