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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6989 Views

0 replies

7 likes

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Solved!!Superuser Contribution ¿Como borrar música descargada?

Muy buenas, el tema es que descargue 10 gb en canciones, y hay canciones que casi ni escucho, me gustaría poder borrarlas par descargar nuevas, hasta ahora vi que puedo borrar el caché de la App, pero borra todas las canciones, y yo solo quiero borra...

Newbie

Muy buenas, el tema es que descargue 10 gb en canciones, y hay canciones que casi ni escucho, me gustaría poder borrarlas par descargar nuevas, hasta ahora vi que puedo borrar el caché de la App, per...

IranjRojas

Newbie

79996 Views

32 replies

3 likes

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Removing music but it still takes up the same amount of storage

Hi, spotify is taking up lots of space on my phone. when i delete music it stays exactly the same. Any tips? Thanks

Newbie

Hi, spotify is taking up lots of space on my phone. when i delete music it stays exactly the same. Any tips? Thanks

qw3rt33

Gig Goer

393 Views

1 replies

0 likes

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Superuser Contribution Offline playlist keeps disappearing

I've had Spotify on my Samsung Galaxy Note 4 for 2 years without issue. However in the last month my offline music keeps on disappearing and the app defaults to original settings, storing music on the phone rather than my SD card and the download tab...

Newbie

I've had Spotify on my Samsung Galaxy Note 4 for 2 years without issue. However in the last month my offline music keeps on disappearing and the app defaults to original settings, storing music on th...

user-removed

Not applicable

1544 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify bugging in Galaxy S7

I recently upgraded from an s4 to a Galaxy s7 and for some reason spotify is messing up in a variety of areas. First of all, seen very commonly in the forums, is the issue of it not appearing on the lock screen. For me it, this is 70% of the time and...

Casual Listener

I recently upgraded from an s4 to a Galaxy s7 and for some reason spotify is messing up in a variety of areas. First of all, seen very commonly in the forums, is the issue of it not appearing on the ...

evo4g63t

Roadie

2002 Views

5 replies

1 likes

  • 2002 Views
  • 5 replies
  • 1 likes

Superuser Contribution Stockage de la musique sur le portable

L'application me dit que j'utilise plus de 400Mo de place sur mon portable avec les musiques téléchargées alors que je n'ai aucune playlist pour le "hors connexion" ... Je pense que j'ai du supprimer une playlist téléchargée et les musiques sont rest...

Newbie

L'application me dit que j'utilise plus de 400Mo de place sur mon portable avec les musiques téléchargées alors que je n'ai aucune playlist pour le "hors connexion" ... Je pense que j'ai du supprimer...

user-removed

Not applicable

448 Views

1 replies

0 likes

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Solved!! Equalizer in LG G4

Why the spotify's equalizer doesn't appear in my LG G4? Thanks.

Casual Listener

Why the spotify's equalizer doesn't appear in my LG G4? Thanks.

mtc83

Casual Listener

2409 Views

2 replies

0 likes

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Superuser Contribution Inbox emptied, no more posted songs are viewable

Using Android 5.x and Spotify's current version, my messages section was wiped out after formatting all data/info on my app due to a frequent connection related problem. Cannot get any messages or posts in my inbox anymore. Please help me.

Regular

Using Android 5.x and Spotify's current version, my messages section was wiped out after formatting all data/info on my app due to a frequent connection related problem. Cannot get any messages or po...

ahmetgundo

Regular

422 Views

2 replies

0 likes

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Android Downloads

I've downloaded about 2500 songs to an SD card in my tablet, whenever I remove the SD card to put in another one with other files on it, it deletes all of the music that I've downloaded.

Casual Listener

I've downloaded about 2500 songs to an SD card in my tablet, whenever I remove the SD card to put in another one with other files on it, it deletes all of the music that I've downloaded.

Alsitar

Casual Listener

1940 Views

4 replies

0 likes

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Mobile Data limit reached

Is 1.18GB of background data unusual?I don't listen to music through cellular and have only used 193MB of foreground data. I had the cellular downloads turned on for a couple of days. One of which the app updated, which I'm assuming has caused my lim...

Casual Listener

Is 1.18GB of background data unusual? I don't listen to music through cellular and have only used 193MB of foreground data.   I had the cellular downloads turned on for a couple of days. One ...

Melita84

Casual Listener

1770 Views

5 replies

0 likes

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Superuser Contribution Baixo minhas musicas mas elas somem

Como não tenho uma conexão estável em casa, baixo minhas músicas para poder ouvi-las offline, mas elas sempre somem sendo que o cache continuam lá, o aplicativo simplesmente não reconhece-las, o que fazer?

Casual Listener

Como não tenho uma conexão estável em casa, baixo minhas músicas para poder ouvi-las offline, mas elas sempre somem sendo que o cache continuam lá, o aplicativo simplesmente não reconhece-las, o que ...

lrosalen

Newbie

690 Views

2 replies

0 likes

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Superuser Contribution Message doesn't appear

Hi there,when I click on the menu sign, on the bottom appears my picture, name, settings and a bell with a blue dot (which means that I have a message in my inbox). But when I click on the bell my inbox appears empty...did this ever happened to anyon...

Casual Listener

Hi there, when I click on the menu sign, on the bottom appears my picture, name, settings and a bell with a blue dot (which means that I have a message in my inbox). But when I click on the bell my ...

claudishavi

Casual Listener

402 Views

2 replies

0 likes

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Superuser Contribution Toda hora tem que fazer download da música?

Pô, ta enchendo o saco já, eu faço download para poder ouvir offline aí depois de algum tempo eu tenho que fazer download novamente. Como faço para a música ficar offline pra sempre? Esse app tá um lixo!

Casual Listener

Pô, ta enchendo o saco já, eu faço download para poder ouvir offline aí depois de algum tempo eu tenho que fazer download novamente. Como faço para a música ficar offline pra sempre? Esse app tá um l...

user-removed

Not applicable

1425 Views

1 replies

1 likes

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Solved!! Lost REPEAT track option ?

Been a couple of days now that I no longer have repeat track option on my Samsung S7. Tried logging off and back on, tried reinstalling app too...still not there. Please tell me they didn't remove it, I use it all the time!

Casual Listener

Been a couple of days now that I no longer have repeat track option on my Samsung S7. Tried logging off and back on, tried reinstalling app too...still not there. Please tell me they didn't remove it...

Joe

Community Legend

757 Views

3 replies

0 likes

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Superuser Contribution Sharing via Facebook messenger

I'm not sure if it's a Facebook messenger update or Spotify but every time I share a song via messenger it's received as an image on iOS devices vs a link as it used to be. Previously I could share a song or album with my friends and there was an ope...

Casual Listener

I'm not sure if it's a Facebook messenger update or Spotify but every time I share a song via messenger it's received as an image on iOS devices vs a link as it used to be. Previously I could share a...

megaface

Newbie

2129 Views

4 replies

0 likes

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Playing uninterruptedly

Does spotify app imposes a limit for how long can you play continuously?I installed the app on a phone, plugged on the wall charger and simply let it playing at morning. I observed that, although it keeps playing for te whole day, it stops overnight ...

Casual Listener

Does spotify app imposes a limit for how long can you play continuously? I installed the app on a phone, plugged on the wall charger and simply let it playing at morning. I observed that, although i...

magnomp

Casual Listener

276 Views

1 replies

0 likes

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Keep Spotify app running when using Connect

Normally the app always shuts down after 5 minutes or so when running in the background while using Connect, meaning not playing through the phone but on my Wifi speaker for example. I always have to start the app again in order to skip songs or do a...

Casual Listener

Normally the app always shuts down after 5 minutes or so when running in the background while using Connect, meaning not playing through the phone but on my Wifi speaker for example. I always have to...

mboss

Casual Listener

2581 Views

5 replies

1 likes

  • 2581 Views
  • 5 replies
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Searh bar

Every time I try to search music it closed the app!

Newbie

Every time I try to search music it closed the app!

Joe

Community Legend

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
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Superuser Contribution Spotify is constantly undownloading my offline tracks

As it says in the subject the spotify app keeps erasing all the "offlined" (downloaded) tracks, after the whole playlist (ca. 400 tracks) is downloaded. This problem is happening on version 6.5.0.1816I'm running it on the Nexus 5 android 6.0.1 withou...

Newbie

As it says in the subject the spotify app keeps erasing all the "offlined" (downloaded) tracks, after the whole playlist (ca. 400 tracks) is downloaded. This problem is happening on version 6.5.0.181...

Chrisrinerm22

Newbie

987 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes