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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6863 Views

0 replies

7 likes

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Superuser Contribution Stockage de la musique sur le portable

L'application me dit que j'utilise plus de 400Mo de place sur mon portable avec les musiques téléchargées alors que je n'ai aucune playlist pour le "hors connexion" ... Je pense que j'ai du supprimer une playlist téléchargée et les musiques sont rest...

Newbie

L'application me dit que j'utilise plus de 400Mo de place sur mon portable avec les musiques téléchargées alors que je n'ai aucune playlist pour le "hors connexion" ... Je pense que j'ai du supprimer...

user-removed

Not applicable

447 Views

1 replies

0 likes

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Solved!! Equalizer in LG G4

Why the spotify's equalizer doesn't appear in my LG G4? Thanks.

Casual Listener

Why the spotify's equalizer doesn't appear in my LG G4? Thanks.

mtc83

Casual Listener

2403 Views

2 replies

0 likes

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Superuser Contribution Inbox emptied, no more posted songs are viewable

Using Android 5.x and Spotify's current version, my messages section was wiped out after formatting all data/info on my app due to a frequent connection related problem. Cannot get any messages or posts in my inbox anymore. Please help me.

Regular

Using Android 5.x and Spotify's current version, my messages section was wiped out after formatting all data/info on my app due to a frequent connection related problem. Cannot get any messages or po...

ahmetgundo

Regular

419 Views

2 replies

0 likes

  • 419 Views
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Android Downloads

I've downloaded about 2500 songs to an SD card in my tablet, whenever I remove the SD card to put in another one with other files on it, it deletes all of the music that I've downloaded.

Casual Listener

I've downloaded about 2500 songs to an SD card in my tablet, whenever I remove the SD card to put in another one with other files on it, it deletes all of the music that I've downloaded.

Alsitar

Casual Listener

1935 Views

4 replies

0 likes

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Mobile Data limit reached

Is 1.18GB of background data unusual?I don't listen to music through cellular and have only used 193MB of foreground data. I had the cellular downloads turned on for a couple of days. One of which the app updated, which I'm assuming has caused my lim...

Casual Listener

Is 1.18GB of background data unusual? I don't listen to music through cellular and have only used 193MB of foreground data.   I had the cellular downloads turned on for a couple of days. One ...

Melita84

Casual Listener

1760 Views

5 replies

0 likes

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Superuser Contribution Baixo minhas musicas mas elas somem

Como não tenho uma conexão estável em casa, baixo minhas músicas para poder ouvi-las offline, mas elas sempre somem sendo que o cache continuam lá, o aplicativo simplesmente não reconhece-las, o que fazer?

Casual Listener

Como não tenho uma conexão estável em casa, baixo minhas músicas para poder ouvi-las offline, mas elas sempre somem sendo que o cache continuam lá, o aplicativo simplesmente não reconhece-las, o que ...

lrosalen

Newbie

688 Views

2 replies

0 likes

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Superuser Contribution Message doesn't appear

Hi there,when I click on the menu sign, on the bottom appears my picture, name, settings and a bell with a blue dot (which means that I have a message in my inbox). But when I click on the bell my inbox appears empty...did this ever happened to anyon...

Casual Listener

Hi there, when I click on the menu sign, on the bottom appears my picture, name, settings and a bell with a blue dot (which means that I have a message in my inbox). But when I click on the bell my ...

claudishavi

Casual Listener

402 Views

2 replies

0 likes

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Superuser Contribution Toda hora tem que fazer download da música?

Pô, ta enchendo o saco já, eu faço download para poder ouvir offline aí depois de algum tempo eu tenho que fazer download novamente. Como faço para a música ficar offline pra sempre? Esse app tá um lixo!

Casual Listener

Pô, ta enchendo o saco já, eu faço download para poder ouvir offline aí depois de algum tempo eu tenho que fazer download novamente. Como faço para a música ficar offline pra sempre? Esse app tá um l...

user-removed

Not applicable

1423 Views

1 replies

1 likes

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Solved!! Lost REPEAT track option ?

Been a couple of days now that I no longer have repeat track option on my Samsung S7. Tried logging off and back on, tried reinstalling app too...still not there. Please tell me they didn't remove it, I use it all the time!

Casual Listener

Been a couple of days now that I no longer have repeat track option on my Samsung S7. Tried logging off and back on, tried reinstalling app too...still not there. Please tell me they didn't remove it...

Joe

Community Legend

749 Views

3 replies

0 likes

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Superuser Contribution Sharing via Facebook messenger

I'm not sure if it's a Facebook messenger update or Spotify but every time I share a song via messenger it's received as an image on iOS devices vs a link as it used to be. Previously I could share a song or album with my friends and there was an ope...

Casual Listener

I'm not sure if it's a Facebook messenger update or Spotify but every time I share a song via messenger it's received as an image on iOS devices vs a link as it used to be. Previously I could share a...

megaface

Newbie

2121 Views

4 replies

0 likes

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Playing uninterruptedly

Does spotify app imposes a limit for how long can you play continuously?I installed the app on a phone, plugged on the wall charger and simply let it playing at morning. I observed that, although it keeps playing for te whole day, it stops overnight ...

Casual Listener

Does spotify app imposes a limit for how long can you play continuously? I installed the app on a phone, plugged on the wall charger and simply let it playing at morning. I observed that, although i...

magnomp

Casual Listener

273 Views

1 replies

0 likes

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Keep Spotify app running when using Connect

Normally the app always shuts down after 5 minutes or so when running in the background while using Connect, meaning not playing through the phone but on my Wifi speaker for example. I always have to start the app again in order to skip songs or do a...

Casual Listener

Normally the app always shuts down after 5 minutes or so when running in the background while using Connect, meaning not playing through the phone but on my Wifi speaker for example. I always have to...

mboss

Casual Listener

2576 Views

5 replies

1 likes

  • 2576 Views
  • 5 replies
  • 1 likes

Searh bar

Every time I try to search music it closed the app!

Newbie

Every time I try to search music it closed the app!

Joe

Community Legend

307 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify is constantly undownloading my offline tracks

As it says in the subject the spotify app keeps erasing all the "offlined" (downloaded) tracks, after the whole playlist (ca. 400 tracks) is downloaded. This problem is happening on version 6.5.0.1816I'm running it on the Nexus 5 android 6.0.1 withou...

Newbie

As it says in the subject the spotify app keeps erasing all the "offlined" (downloaded) tracks, after the whole playlist (ca. 400 tracks) is downloaded. This problem is happening on version 6.5.0.181...

Chrisrinerm22

Newbie

977 Views

2 replies

0 likes

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Teste do premium

Eu fui cobrada o valor de 10,00. sendo que seria gratis por 30 dias, e até agora mesmo após todas as orientações não aparece a versão premium, fica pedindo dados de pagamento de novo!!! como faremos? quero ser reembolsada e pois esta bem claro a info...

Newbie

Eu fui cobrada o valor de 10,00. sendo que seria gratis por 30 dias, e até agora mesmo após todas as orientações não aparece a versão premium, fica pedindo dados de pagamento de novo!!! como faremos?...

mariohr

Newbie

285 Views

1 replies

0 likes

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Solved!! Can't Play Songs Directly

Hi there.Everytime I press on a song on my phone, instead of playing it, it opens the menu for sharing, adding to my songs and more.I can only shuffle play songs on my phone.I have a premium account, the money is paid and everything is working fine a...

Regular

Hi there. Everytime I press on a song on my phone, instead of playing it, it opens the menu for sharing, adding to my songs and more. I can only shuffle play songs on my phone. I have a premium ac...

yonatankahana

Regular

913 Views

6 replies

0 likes

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Musik automatically muting mid song

Ever since I upgraded to premium (2 days ago), occasionally the Musik 'mutes' itself in the middle of a song. It does note say muted or something, it just keeps playing - without sound. To turn on the sound again I have to completely restart the Spot...

Casual Listener

Ever since I upgraded to premium (2 days ago), occasionally the Musik 'mutes' itself in the middle of a song. It does note say muted or something, it just keeps playing - without sound. To turn on th...

Pi31415

Casual Listener

751 Views

2 replies

0 likes

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