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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111322 Views

26 replies

3 likes

  • 111322 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223928 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223928 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581183 Views

79 replies

3 likes

  • 581183 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478446 Views

577 replies

40 likes

Account
Free
  • 478446 Views
  • 577 replies
  • 40 likes

Settings wont stay saved

Im using a Galaxy s6, never had this problem till i updated the app. Under settings, i turned off "Auto Play" and "Download over Cellular", when i leave that setting section, and go back in, Both of those settings are immediately reverted back. Also ...

Newbie

Im using a Galaxy s6, never had this problem till i updated the app.  Under settings, i turned off "Auto Play" and "Download over Cellular", when i leave that setting section, and go back in, B...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Música se pausa con otras aplicaciones (juegos)

Buenas tardes! Acabo de inscribirme en Spotify premium después de años utilizándo el servicio gratuito y quería saber si existe alguna solución para el problema que planteo a continuación. Cuando estoy utilizando Spotify y abro otra aplicación tipo j...

Newbie

Buenas tardes!   Acabo de inscribirme en Spotify premium después de años utilizándo el servicio gratuito y quería saber si existe alguna solución para el problema que planteo a continuación. ...

9528 Views

0 replies

6 likes

  • 9528 Views
  • 0 replies
  • 6 likes

[Android] Downloaded music keeps deleting

Hi,i am a premium owner, but it doesn't feel premium at all, because i need to download all my playlist at least once a week. My offline music keeps deleting automatically. I tried to reinstall the app deleting the cache but the problem persists.Plea...

Newbie

Hi, i am a premium owner, but it doesn't feel premium at all, because i need to download all my playlist at least once a week. My offline music keeps deleting automatically. I tried to reinstall the...

410 Views

0 replies

0 likes

music deleting
  • 410 Views
  • 0 replies
  • 0 likes

Play local files on Android phone (Samsung S5)

I have some songs ripped from a CD stored locally on my Samsung S5 with Android 6.0.1, bit I can not play them using the Spotify app. I can play the local files on my PC (ahve stored them locally there as well). Anyone with a solution, or is this set...

Newbie

I have some songs ripped from a CD stored locally on my Samsung S5 with Android 6.0.1, bit I can not play them using the Spotify app. I can play the local files on my PC (ahve stored them locally the...

Jon_UK

Roadie

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Google Maps + Spotify = Device reboot ?

Recently, I've notice that when I use Google Maps while Spotify is playing, my phone crash and then reboot by itself. I didn't have the problem when I use Google Maps only or Spotify only. Another thing, when the device is in charge it never crashes....

Newbie

Recently, I've notice that when I use Google Maps while Spotify is playing, my phone crash and then reboot by itself.    I didn't have the problem when I use Google Maps only or Spotify o...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Previous/Next button for lock screen (Android)

Hello,I have the Huawei P9 but i can't see the Previous/Next from the LockScreen. In order to change a song, I have to unlock the device and it's quite annoying. I don't know if it's an interface problem from Huawei or from Spotify ... Do you have a ...

Newbie

Hello, I have the Huawei P9 but i can't see the Previous/Next from the LockScreen. In order to change a song, I have to unlock the device and it's quite annoying. I don't know if it's an interf...

Joe

Community Legend

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

Solved!! Equalizer disappeared

Hey,Today the equalizer just disappeared from the options. I have been using it on this phone for a month now, but today when i opened the app, it wasnt there. I reinstalled the app but it didnt help.The device I use is OnePlus 3T, android 7.0.Spotif...

Casual Listener

Hey, Today the equalizer just disappeared from the options. I have been using it on this phone for a month now, but today when i opened the app, it wasnt there. I reinstalled the app but it didnt ...

Joe

Community Legend

3753 Views

1 replies

0 likes

  • 3753 Views
  • 1 replies
  • 0 likes

Superuser Contribution Equalizer

So I've had premium Spotify for a few months now and I enjoy using the equalizer. Suddenly it has disappeared and I don't know where to find it. Any suggestions?

Newbie

So I've had premium Spotify for a few months now and I enjoy using the equalizer. Suddenly it has disappeared and I don't know where to find it. Any suggestions?

Joe

Community Legend

2618 Views

4 replies

0 likes

  • 2618 Views
  • 4 replies
  • 0 likes

Song showing on AOD Galaxy S7 when app closed

I have a Samsung Galaxy S7 and when I exit the app, the song still shows it as playing on the Always on Display. I even logged out and forced stop but it still shows on the AOD. Any ideas?Thanks

Casual Listener

I have a Samsung Galaxy S7 and when I exit the app, the song still shows it as playing on the Always on Display. I even logged out and forced stop but it still shows on the AOD. Any ideas? Thanks

javbo03

Newbie

804 Views

2 replies

0 likes

  • 804 Views
  • 2 replies
  • 0 likes

Trouble logging in on the Android app!

I changed the email in my account and it booted me out of the app. Whenever I try to log in I get an error message saying "You do not have a spotify account connected to your facebook account. If you have a spotify account please login with your spot...

Newbie

I changed the email in my account and it booted me out of the app. Whenever I try to log in I get an error message saying "You do not have a spotify account connected to your facebook account. If you...

Joe

Community Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Can't download any song

Guys help.. I can't download any song although the internet connection was doing just fine. Already force stop and reinstall it but still not working.

Newbie

Guys help.. I can't download any song although the internet connection was doing just fine. Already force stop and reinstall it but still not working.

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

SD Card Storage

When I set my micro SD card as internal storage, the Spotify app does not identifies it. Therefore, I can no longer store my songs in it. It would be great if an update would be released with this new feature.

Casual Listener

When I set my micro SD card as internal storage, the Spotify app does not identifies it. Therefore, I can no longer store my songs in it. It would be great if an update would be released with this ne...

Rubão

Casual Listener

46227 Views

8 replies

1 likes

  • 46227 Views
  • 8 replies
  • 1 likes

Comprimized account

Hi all,I have been having issues with a facebook connected premium account. My spotify was being used by multiple unknown devices on and offline. I have changed all my email, facebook/spotify passwords more than once now and logged out all users but ...

Casual Listener

Hi all, I have been having issues with a facebook connected premium account. My spotify was being used by multiple unknown devices on and offline. I have changed all my email, facebook/spotify pas...

AlfieDeverell

Casual Listener

665 Views

2 replies

0 likes

  • 665 Views
  • 2 replies
  • 0 likes

Download trouble

Hey folks!I recently got Spotify Premium and now I wanted to make my music offline available, but Spotify tells me I don't have enough storage left on my phone (Android). My phone says I still have more than 11 GB left.Does anyone know how to solve t...

Newbie

Hey folks! I recently got Spotify Premium and now I wanted to make my music offline available, but Spotify tells me I don't have enough storage left on my phone (Android). My phone says I still have...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

Can't save all album songs anymore with the new "Me" menu

Hello, my Spotify account has changed the "Your Library" menu to the "Me" menu. Now, I can't browse the songs of the albums I have saved. If I go the menu Me -> Favorites -> Songs, my songs are not listed. If I go to an album I have previously saved,...

Casual Listener

Hello, my Spotify account has changed the "Your Library" menu to the "Me" menu.   Now, I can't browse the songs of the albums I have saved. If I go the menu Me -> Favorites -> Songs, my ...

465 Views

0 replies

0 likes

  • 465 Views
  • 0 replies
  • 0 likes

Playlist to big?

When i open my own playlist. The one i created myself. It only plays the first couple of songs. I think arouns 70songs. With or without shuffle on. So when i pick song 200 he automaticly jumps to song 1 after he finishes the song. Its happens with al...

Newbie

When i open my own playlist. The one i created myself. It only plays the first couple of songs. I think arouns 70songs. With or without shuffle on. So when i pick song 200 he automaticly jumps to son...

ErikG

Roadie

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Solved!! Impossible to reach my library

On the app there was always a "my library" button that let me view all of my saved music by artist, by album, etc. Now that button has been replaced with a "me" button that takes me to my page with playlists and recently played artists. But I have lo...

Casual Listener

On the app there was always a "my library" button that let me view all of my saved music by artist, by album, etc. Now that button has been replaced with a "me" button that takes me to my page with p...

moranguinho

Casual Listener

1317 Views

4 replies

0 likes

  • 1317 Views
  • 4 replies
  • 0 likes

Samsung, android *premium user* 'My library' menu tab no longer shows, replaced by 'me'

If you have a look at the attached image, the my library tab is no longer there on the bottom right of the screen, and is replaced by a 'me' tab which is extremely frustrating to the point that i am going to cancel my subscription. Please read and pr...

Casual Listener

If you have a look at the attached image, the my library tab is no longer there on the bottom right of the screen, and is replaced by a 'me' tab which is extremely frustrating to the point that i am ...

moranguinho

Casual Listener

677 Views

3 replies

0 likes

  • 677 Views
  • 3 replies
  • 0 likes

Spotify on Android: how to listen to all songs of an artist?

Hello guys, I can't find how to play every and all songs of an artist. How can I do that?

Newbie

Hello guys, I can't find how to play every and all songs of an artist. How can I do that?

Joe

Community Legend

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

Music File Imported doesn't want to synchronize

Hello, I am writting this message from France. I have suscribed a Spotify family premium plan. I have add differents local files to a new playlist. I can read those files on my laptop but when I want to listen them on my Android phone, it says "Ce ti...

Casual Listener

Hello,   I am writting this message from France.   I have suscribed a Spotify family premium plan.   I have add differents local files to a new playlist.   I can read thos...

Joe

Community Legend

762 Views

4 replies

0 likes

  • 762 Views
  • 4 replies
  • 0 likes