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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118763 Views

27 replies

4 likes

  • 118763 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239535 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239535 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600393 Views

79 replies

3 likes

  • 600393 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492882 Views

581 replies

42 likes

Account
Free
  • 492882 Views
  • 581 replies
  • 42 likes

Solved!! Spotify App for Gear S3 (now released)

Now that Spotify has been released for the Gear S3, has anyone had any issues connecting to LTE and streaming from LTE? I have no issues listening to spotify while my phone is connected to the S3, but I just tried taking it on a walk without my phone...

Casual Listener

Now that Spotify has been released for the Gear S3, has anyone had any issues connecting to LTE and streaming from LTE?  I have no issues listening to spotify while my phone is connected to the ...

Factory8118

Newbie

4152 Views

6 replies

0 likes

  • 4152 Views
  • 6 replies
  • 0 likes

Superuser Contribution Se elimina la musica

Tengo un problema soy usuario Spotify premium y en Mi Celular no me permite descargar musica dice que tengo más de 3 dispositivos en modo offlineYa me metí a la página principal y le di cerrar seción en todos lados y Borre todos los que decía que usa...

Newbie

Tengo un problema soy usuario Spotify premium y en Mi Celular no me permite descargar musica dice que tengo más de 3 dispositivos en modo offline Ya me metí a la página principal y le di cerrar seci...

Erika

Roadie

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Superuser Contribution No reproduce algunas listas

Tengo spotify premium y de unos dias hacia aca observe que aunque acabara de actualizar mis listas, varias de estas no se reproducian. En la foto adjunta se puede ver que unas estan remarcadas y otras no tanto, las cuales son las que no puedo reprodu...

Newbie

Tengo spotify premium y de unos dias hacia aca observe que aunque acabara de actualizar mis listas, varias de estas no se reproducian. En la foto adjunta se puede ver que unas estan remarcadas y otra...

Erika

Roadie

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Spotify deletes my downloaded songs every couple of weeks

As the title states. Very, very annoying. I've tried the steps that I found in other threads but they don't work. Help, anyone? Thanks

Newbie

As the title states. Very, very annoying. I've tried the steps that I found in other threads but they don't work. Help, anyone? Thanks

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

Can't play particular songs because they are not available

I have been using Spotify on my laptop and Android phone for a little while now and there seems to be a problem in playing songs on my phone. Some songs that I tried to find on my laptop weren't be able to download, only to add to one of my playlists...

Casual Listener

I have been using Spotify on my laptop and Android phone for a little while now and there seems to be a problem in playing songs on my phone. Some songs that I tried to find on my laptop weren't be a...

Joe

Community Legend

2204 Views

5 replies

0 likes

  • 2204 Views
  • 5 replies
  • 0 likes

Stuttering On Every Equalizer

Hi, Guys...I'm using Spotify Premium on CM 14.1 Redmi Note 4G. So when I want to play any song, it always stuttering. I believe that the problem is in the Equalizer. But every EQ I used, it always stuttering (AudioFX, PinPong's Equalizer, etc). I had...

Newbie

Hi, Guys... I'm using Spotify Premium on CM 14.1 Redmi Note 4G. So when I want to play any song, it always stuttering. I believe that the problem is in the Equalizer. But every EQ I used, it alway...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

'my music' missing after update

After a recent update the menu slot 'my music' changed to 'I' on my samsung mobile phone (bottom right on the picture) and my downloaded music disappeared. Now i can just safe songs by marking it as favourite. Had anyone the same problem or knows how...

Newbie

After a recent update the menu slot 'my music' changed to 'I'  on my samsung mobile phone (bottom right on the picture) and my downloaded music disappeared. Now i can just safe songs by marking ...

Joe

Community Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Premium account, but local music from PC doesn't play on Android phone.

Although this page: (https://support.spotify.com/nl/using_spotify/playlists/listen-to-local-files/) suggests that I can play/sync my local files from my PC to my phone, it doesn't work. I have a Premium account, I've downloaded the songs both on my P...

Regular

Although this page: (https://support.spotify.com/nl/using_spotify/playlists/listen-to-local-files/) suggests that I can play/sync my local files from my PC to my phone, it doesn't work. I have a Prem...

rishia513

Casual Listener

1388 Views

7 replies

0 likes

  • 1388 Views
  • 7 replies
  • 0 likes

Superuser Contribution Now playing disappears or stops working when streaming to Chromecast or Google Home

I was listening to music and the bar at the bottom that shows what is playing has completely disappeared. I've force closed the app and restarted multiple times.I cannot tell what is playing and have no playback controls. I am also completely unable ...

Casual Listener

I was listening to music and the bar at the bottom that shows what is playing has completely disappeared. I've force closed the app and restarted multiple times. I cannot tell what is playing and ...

d3dc

Casual Listener

721 Views

2 replies

0 likes

Android
bug
  • 721 Views
  • 2 replies
  • 0 likes

No Internet Connection every time I open.

Every time I open the app it tries to connect to the Internet and finally gives me the no internet connection notice. It doesn't have anything to do with offline mode and uninstalling it and reinstalling worked to fix it until I closed the app again ...

Casual Listener

Every time I open the app it tries to connect to the Internet and finally gives me the no internet connection notice. It doesn't have anything to do with offline mode and uninstalling it and reinstal...

LeighAnn2

Newbie

1356 Views

6 replies

0 likes

  • 1356 Views
  • 6 replies
  • 0 likes

Sony Xperia Z3 volume fluctuating

When I listen to music with my bluetooth headphones the volume keeps fluctuating in the tracks, the volume gets lower in "drops" in tracks. This doesnt happen to me on my desktop. I have tried to look up solutions and i found that trurning eq to stan...

Newbie

When I listen to music with my bluetooth headphones the volume keeps fluctuating in the tracks, the volume gets lower in "drops" in tracks. This doesnt happen to me on my desktop. I have tried to loo...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Spotify not letting me log in using Facebook. Keeps sending me through loops.

The Spotify Android app is not letting me log in on a new phone. When I first created my account I did it using Facebook and I've always used my Facebook credentials to login. I've been a premium member for about a year so I'm not new to Spotify. Thi...

Regular

The Spotify Android app is not letting me log in on a new phone. When I first created my account I did it using Facebook and I've always used my Facebook credentials to login.   I've been a ...

Mljndn

Casual Listener

3954 Views

9 replies

0 likes

  • 3954 Views
  • 9 replies
  • 0 likes

Massive data usage

I have had massive amount of data used by spotify over a few days. I used 80% music from my playlist and streamed some live. I also was connected to wifi at the same time as using my cellular data. Beetween the 24-27th december 2016 i have had 6 gig ...

Newbie

I have had massive amount of data used by spotify over a few days. I used 80% music from my playlist and streamed some live. I also was connected to wifi at the same time as using my cellular data. B...

itu_

Community Legend

715 Views

1 replies

0 likes

  • 715 Views
  • 1 replies
  • 0 likes

Party mode not available

Hello guys, Spotify - Party is not working on my Samsung Galaxy Note 4, Android version 6.0.1. Whenever I go to Browse - Party - choose a playlist, I see only "SHUFFLE PLAY" not the "START PARTY" nor the Mood trigger. Got any advise?

Newbie

Hello guys,   Spotify - Party is not working on my Samsung Galaxy Note 4, Android version 6.0.1. Whenever I go to Browse - Party - choose a playlist, I see only "SHUFFLE PLAY" not the "START P...

lieshout1972

Newbie

1576 Views

4 replies

0 likes

spotify party not available
  • 1576 Views
  • 4 replies
  • 0 likes

Samsung Galaxy S6 Edge not playing

My wife and I both have S6 Edges - I've got Soptify Premium and it works just fine on my phone. Hers, not so much. She does not have Premium. She just downloaded the app and songs will not play. We searched for Robert Palmer tune she wanted to listen...

Newbie

My wife and I both have S6 Edges - I've got Soptify Premium and it works just fine on my phone.  Hers, not so much.  She does not have Premium.  She just downloaded the app and songs w...

Joe

Community Legend

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Playing downloaded music

HiI have recently upgraded to premium and am trying out the download feature. I pressed the download button on my lenovo tablet and a few moments later it appears to have completed the download. So far so good!But when I go back to the tablet I can,t...

Newbie

Hi I have recently upgraded to premium and am trying out the download feature. I pressed the download button on my lenovo tablet and a few moments later it appears to have completed the download. So...

265 Views

0 replies

0 likes

  • 265 Views
  • 0 replies
  • 0 likes

Solved!! Importação de músicas

Como posso desativar a importação de músicas do meu dispositivo para o Spotify?

Casual Listener

Como posso desativar a importação de músicas do meu dispositivo para o Spotify?

marcellareisdin

Casual Listener

772 Views

4 replies

0 likes

  • 772 Views
  • 4 replies
  • 0 likes

Wont recognise device

I have a Samsung S6 and a Samsung smart tv, I'm trying to play spotify through the TV but the spotify app won't recognise the TV as a device?All other apps recognise the TV as a device, I have also reinstalled the app and still nothing?

Visitor

I have a Samsung S6 and a Samsung smart tv, I'm trying to play spotify through the TV but the spotify app won't recognise the TV as a device? All other apps recognise the TV as a device, I have also...

user-removed

Not applicable

636 Views

3 replies

0 likes

  • 636 Views
  • 3 replies
  • 0 likes

Solved!! Settings

Hey! I can't open my settings in the app. Everytime I click on the settings button the app shuts down. I tried to reinstall the app an turned my tablet off and on again but it didn't help. I just want to turn off the automatic radio after I listened ...

Visitor

Hey! I can't open my settings in the app. Everytime I click on the settings button the app shuts down. I tried to reinstall the app an turned my tablet off and on again but it didn't help. I just wan...

Giarlison

Casual Listener

656 Views

1 replies

0 likes

  • 656 Views
  • 1 replies
  • 0 likes

Spotify para de tocar

Sem usar nenhum outro app, meu spotify funciona corretamente, so que apos eu entrar em outro aplicativo, o spotify fecha e para de tocar a musica, oque eu posso fazer ?

Newbie

Sem usar nenhum outro app, meu spotify funciona corretamente, so que apos eu entrar em outro aplicativo, o spotify fecha e para de tocar a musica, oque eu posso fazer ?

Giarlison

Casual Listener

1122 Views

1 replies

0 likes

  • 1122 Views
  • 1 replies
  • 0 likes