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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6888 Views

0 replies

7 likes

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Musik automatically muting mid song

Ever since I upgraded to premium (2 days ago), occasionally the Musik 'mutes' itself in the middle of a song. It does note say muted or something, it just keeps playing - without sound. To turn on the sound again I have to completely restart the Spot...

Casual Listener

Ever since I upgraded to premium (2 days ago), occasionally the Musik 'mutes' itself in the middle of a song. It does note say muted or something, it just keeps playing - without sound. To turn on th...

Pi31415

Casual Listener

751 Views

2 replies

0 likes

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Change Spotify from internal storage to SD card

I have a Moto X Play and I want to change the app from internal storage to SD but the app don't give me the options to do that, I've done everything, but it didn't works. Help!

Newbie

I have a Moto X Play and I want to change the app from internal storage to SD but the app don't give me the options to do that, I've done everything, but it didn't works. Help!

Joe

Community Legend

366 Views

2 replies

0 likes

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Superuser Contribution Music playing too fast

I just noticed tonight that no matter if i'm listening ot music on my new LG V20 or LG G4 or my Windows 10 laptop that all the songs seem to be playing about a half a second to a full second faster than normal. Has anyone else had this issue?

Casual Listener

I just noticed tonight that no matter if i'm listening ot music on my new LG V20 or LG G4 or my Windows 10 laptop that all the songs seem to be playing about a half a second to a full second faster t...

user-removed

Not applicable

1817 Views

1 replies

3 likes

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Spotify vehicle controls no longer work

Up until a few days ago when I started my vehicle (Ford Escape '17 / Sync 3) the media controls to skip to the next track, previous track, play & pause no longer control Spotify over bluetooth. If I launch Google Play Music the controls work as expec...

Casual Listener

Up until a few days ago when I started my vehicle (Ford Escape '17 / Sync 3) the media controls to skip to the next track, previous track, play & pause no longer control Spotify over bluetooth. &...

4jornas

Newbie

1759 Views

4 replies

0 likes

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Tool rock musician

Why does it seem that tool is the only musician that isn't on Spotify we need to fix this

Casual Listener

Why does it seem that tool is the only musician that isn't on Spotify we need to fix this

Joe

Community Legend

376 Views

2 replies

0 likes

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Superuser Contribution Spotify crashes a few seconds after start up.

Everytime i start spotify on my phone (Nexus 6P) it will load up for a few seconds then close down witht the message "Spotify has stopped."This happened on my desktop awhile ag but a reinstall fixed that issue.I have tried deleting cache, reinstaling...

Casual Listener

Everytime i start spotify on my phone (Nexus 6P) it will load up for a few seconds then close down witht the message "Spotify has stopped." This happened on my desktop awhile ag but a reinstall fixe...

skittles99

Casual Listener

594 Views

2 replies

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Superuser Contribution I can't see the tracks in my playlist (Android)

Hi, I am a Spotify premium user. I can't see my songs when I open my playlist on Android app (I can see my playlists but they are empty). I also cannot go to the artist page. I can listen and change songs by shuffle with my phone but cannot select a ...

Casual Listener

Hi,   I am a Spotify premium user. I can't see my songs when I open my playlist on Android app (I can see my playlists but they are empty). I also cannot go to the artist page. I can...

emirbozkurt

Casual Listener

615 Views

2 replies

0 likes

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Connect to cellular

It's telling me I have to connect to cellular to download. I can't listen to any music now. It doesn't make a difference if it's switched on or not

Casual Listener

It's telling me I have to connect to cellular to download. I can't listen to any music now. It doesn't make a difference if it's switched on or not

Deannareville

Casual Listener

349 Views

2 replies

0 likes

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Spotify on Kindle

every time an ad for Spotify Premium Free Trial is over , Spotify freezes completely and i am unable to listen to more songs without turning off my Kindle device and then turning it on again and accessing the Spotify App again and using Search to ret...

Visitor

every time an ad for Spotify Premium Free Trial is over , Spotify freezes completely and i am unable to listen to more songs without turning off my Kindle device and then turning it on again and...

Kpopplatypus

Newbie

418 Views

2 replies

0 likes

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Personal play count for songs

Some songs simply disappeared from my library!

Casual Listener

Some songs simply disappeared from my library!

Joe

Community Legend

477 Views

1 replies

0 likes

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Last Upadate Issues.

Hi guys, since the last update of Spotify there have been a few things out of place. Casting to a Chromecast does not work from mine or my partners phones and there is also a blank notification saying cannot connect on both phones that cannot be 'swi...

Newbie

Hi guys, since the last update of Spotify there have been a few things out of place. Casting to a Chromecast does not work from mine or my partners phones and there is also a blank notification sayin...

387 Views

0 replies

0 likes

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Spotify app not appearing in task bar, unresponsive to Bluetooth.

Hello all;I've been having an issue the past few weeks wherein the Spotify app icon does not appear either in the task bar to the left of the signal strength, et all, and also fails to appear on the lock screen. When this happens, the music can still...

Regular

Hello all; I've been having an issue the past few weeks wherein the Spotify app icon does not appear either in the task bar to the left of the signal strength, et all, and also fails to appear on ...

saltedfish

Regular

689 Views

6 replies

1 likes

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  • 1 likes

Spotify connect volume problem on Sony SRS7

I have a Sony SRS7 speaker and the connect functionality is great but i have a problem with volume control.The volume control works perfectly on iphones but in my android (moto g4) don´t work at all. Is this normal on android or i missing something?

Casual Listener

I have a Sony SRS7 speaker and the connect functionality is great but i have a problem with volume control. The volume control works perfectly on iphones but in my android (moto g4) don´t work at al...

elfer83

Casual Listener

512 Views

4 replies

0 likes

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Missing some songs in my library when I look them to download them they are already saved

Over night I am missing certain songs out if my library. In some cases I saved an album and only a few songs are left. When I search for them I find they are already downloaded (only gives me an option to remove) but yet when I search my library they...

Newbie

Over night I am missing certain songs out if my library. In some cases I saved an album and only a few songs are left. When I search for them I find they are already downloaded (only gives me an opti...

376 Views

0 replies

0 likes

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Why is the Android app so much behind the iOS app?

Okay, so before I start the rant, I'd like to say that I'm a big fan of Android and have been using Android since 2011, and I can't even imagine myself using iOS phone, but the iOS app is just much better than the Android app. For example,-in my opin...

Casual Listener

Okay, so before I start the rant, I'd like to say that I'm a big fan of Android and have been using Android since 2011, and I can't even imagine myself using iOS phone, but the iOS app is just m...

MattSuda

Spotify Star

664 Views

2 replies

2 likes

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Playlist re-shuffle on resume

Sorry if this has been discussed before, I tried to search for the issue but couldn’t find anything about it. I have been using Spotify (Premium) for over 5 months now. I have only used it on Android (Note 5/7 and now S7 Edge). The problem I am havin...

Visitor

Sorry if this has been discussed before, I tried to search for the issue but couldn’t find anything about it. I have been using Spotify (Premium) for over 5 months now. I have only used it on Android...

user-removed

Not applicable

1528 Views

5 replies

0 likes

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Spotify connect Denon Avr-1300w

Hello fellow Spotifyers.I'm new to this wireless system Spotify connect after I bought myself a Denon AVR-1300W home cinema receiver.The first two weeks it worked like a charm on my brand new Huawei P9 Plus, and suddenly one day it wouldn't find my r...

Newbie

Hello fellow Spotifyers. I'm new to this wireless system Spotify connect after I bought myself a Denon AVR-1300W home cinema receiver. The first two weeks it worked like a charm on my brand new H...

462 Views

0 replies

0 likes

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Caitlin Rose

I can't find Caitlin Rose's The Stand In album

Newbie

I can't find Caitlin Rose's The Stand In album

338 Views

0 replies

0 likes

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