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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107496 Views

26 replies

3 likes

  • 107496 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217452 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217452 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571666 Views

79 replies

3 likes

  • 571666 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470883 Views

577 replies

40 likes

Account
Free
  • 470883 Views
  • 577 replies
  • 40 likes

My Downloaded playlist never stays downloaded!!

I dont understand why, after having my spotify account for years, my same playlist never remains downloaded. It's so frustrating to realize as I'm about to board a plane or go to into a data- less space that I can't listen ti my playlist that I have ...

Casual Listener

I dont understand why, after having my spotify account for years, my same playlist never remains downloaded. It's so frustrating to realize as I'm about to board a plane or go to into a data- less sp...

pmccunniff

Casual Listener

665 Views

3 replies

0 likes

  • 665 Views
  • 3 replies
  • 0 likes

Spotify App get down after few tracks!

Hi,I have a Samsung Note 3 and my Spotify app is always on the latest version. But since I have Spotify Premium the App turn after about 3 Tracks off. Why?What can I do? LGTheAndrix*

Casual Listener

Hi, I have a Samsung Note 3 and my Spotify app is always on the latest version. But since I have Spotify Premium the App turn after about 3 Tracks off.  Why? What can I do?   LG TheAn...

theandrix

Casual Listener

652 Views

4 replies

0 likes

  • 652 Views
  • 4 replies
  • 0 likes

Unable to download over 2G/3G even with enabled settings.

Hello. I started using Spotify Premium this week and until now everything seemed to work just fine. The problem however is: when I'm at work I have to use my mobile data connection since our WiFi is connected to the internet via proxy and Android is ...

Casual Listener

Hello.    I started using Spotify Premium this week and until now everything seemed to work just fine. The problem however is: when I'm at work I have to use my mobile data connection...

Smert11

Casual Listener

28826 Views

15 replies

1 likes

  • 28826 Views
  • 15 replies
  • 1 likes

[Android][Browse] UI Feedback

So here's a shot of the current UI on my 5.5" Moto G4: Looking at the My Songs menu (where I spend a lot of time), the song list itself does not seem to be the app's biggest priority. Between:the Android status barthe "All Songs" title at the topthe ...

Music Fan

So here's a shot of the current UI on my 5.5" Moto G4:   Looking at the My Songs menu (where I spend a lot of time), the song list itself does not seem to be the app's biggest priority. Be...

Joe

Community Legend

1672 Views

1 replies

0 likes

Android
Browse
  • 1672 Views
  • 1 replies
  • 0 likes

App crashes when skipping songs

When I am listening to a playlist on the Spotify app I frequently encounter crashes when I am skipping through a lot of tracks, the entire app will suddenly just lock up completely, I can't do anything within the app and Android doesn't throw up the ...

Newbie

When I am listening to a playlist on the Spotify app I frequently encounter crashes when I am skipping through a lot of tracks, the entire app will suddenly just lock up completely, I can't do anythi...

cFinn79

Newbie

2033 Views

1 replies

3 likes

  • 2033 Views
  • 1 replies
  • 3 likes

Spotify is crashing on LG V20 when opening Settings and attempting to scroll down to Equalizer.

My LG V20 is crashing when performing the following steps within Spotify application. Steps:Open Spotify (latest) on an AT&T LG V20 (latest updates and security patches applied).Click on the icon at the bottom navigation menu that looks like a few bo...

Newbie

My LG V20 is crashing when performing the following steps within Spotify application.   Steps: Open Spotify (latest) on an AT&T LG V20 (latest updates and security patches applied). Cli...

Julbart

Casual Listener

1728 Views

7 replies

0 likes

  • 1728 Views
  • 7 replies
  • 0 likes

Android app -UI Lang selection

Hi,I would like to have an option to switch to English language in Spotify from my default language. I'm not saying that translation is bad, just would be easier to follow Forums guidance and somehow it seems more natural to have it in English as all...

Music Fan

Hi, I would like to have an option to switch to English language in Spotify from my default language. I'm not saying that translation is bad, just would be easier to follow Forums guidance and someh...

martymax

Newbie

4046 Views

3 replies

5 likes

Android App
language
  • 4046 Views
  • 3 replies
  • 5 likes

Single section not showing on android

So yeah. Ive normally seen all the artists singles under the album section where it reads "singles" but suddenly one day the single section had dissappeared and I cant see any singles on the artist page. I can search the singles from search bar and i...

Newbie

So yeah. Ive normally seen all the artists singles under the album section where it reads "singles" but suddenly one day the single section had dissappeared and I cant see any singles on the artist p...

Joe

Community Legend

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

Solved!! Prblem with Samsung Galaxy A8

I bought a Samsung Galaxy A8 with Android Lollypop and Spotify worked well. A week ago I actualized it to Android Marshmallow (6.0.1) and it doesn't save the songs to the SD card and sometimes the app crashes and makes the phone to reboot. Sometimes ...

Casual Listener

I bought a Samsung Galaxy A8 with Android Lollypop and Spotify worked well. A week ago I actualized it to Android Marshmallow (6.0.1) and it doesn't save the songs to the SD card and sometimes the ap...

Joe

Community Legend

3903 Views

6 replies

0 likes

  • 3903 Views
  • 6 replies
  • 0 likes

Android marshmallow - problems since upgrading to Premium

Since upgrading to Premium, every time I now start the app, it is very laggy and often crashes. I have cleared the cache and even reinstalled. Problem persists.Xperia Z3c

Casual Listener

Since upgrading to Premium, every time I now start the app, it is very laggy and often crashes. I have cleared the cache and even reinstalled. Problem persists. Xperia Z3c

Eurosimz

Casual Listener

788 Views

4 replies

0 likes

  • 788 Views
  • 4 replies
  • 0 likes

How long does it take to remove storage data off phone after turning off "available offline".

Surprised that it does not do this right away. I am always near the storage limit of my phone and like to rotate the offline albums, and so I find it very frustrating that the data is not immediately removed after turning off "available offline".1. H...

Music Fan

Surprised that it does not do this right away. I am always near the storage limit of my phone and like to rotate the offline albums, and so I find it very frustrating that the data is not immediately...

tman202

Music Fan

1704 Views

7 replies

1 likes

  • 1704 Views
  • 7 replies
  • 1 likes

add song to queue instead of replace it

When I have a playlist in my queue and i search for new songs, i touch the songname instead of the three points (...), to add it and then my queue is replaced. is a possibility to avoid that? greatings.

Casual Listener

When I have a playlist in my queue and i search for new songs, i touch the songname instead of the three points (...), to add it and then my queue is replaced.   is a possibility to avoid that...

Joe

Community Legend

685 Views

1 replies

0 likes

queue management
  • 685 Views
  • 1 replies
  • 0 likes

Music Stops Playing When Screen is Off

I have the Samsung Note 5 and have been experiencing problem with playing songs on Spotify (for probably 6months now) that aren't downloaded to my own playlist. Songs would just stop playing/streaming when I went to other apps (i.e. instagram, FB) wh...

Newbie

I have the Samsung Note 5 and have been experiencing problem with playing songs on Spotify (for probably 6months now) that aren't downloaded to my own playlist. Songs would just stop playing/streamin...

feelikeastrangr

Community Legend

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes

Offline tracks

Hey, since I had my OnePlus 3T I cannot download tracks when I use the mobile data while the setting " Download with mobile " is already enbled.If someone can help me to fix this problem, thank you

Newbie

Hey, since I had my OnePlus 3T I cannot download tracks when I use the mobile data while the setting " Download with mobile " is already enbled. If someone can help me to fix this problem, thank you

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

2 USERS

I CURRENTLY HAVE A SUBCRIPTION FOR 2 USERS ON MY ACCT. WHEN MY DAUGHTER GETS ON TO PLAY MUSIC IT KICKS ME OFF WHILE I'M LISTENING OR I HAVE TO LISTEN TO HER MUSIC. IS THERE A WAY TO CHANGE THIS??

Newbie

I CURRENTLY HAVE A SUBCRIPTION FOR 2 USERS ON MY ACCT. WHEN MY DAUGHTER GETS ON TO PLAY MUSIC IT KICKS ME OFF WHILE I'M LISTENING OR I HAVE TO LISTEN TO HER MUSIC. IS THERE A WAY TO CHANGE THIS??

itu_

Community Legend

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

spotify connect issue with raumfeld one s

So, a couple of days ago I bought a Raumfeld One S and I have been having issues with it ever since. When I first set it up I couldn't connect with spotify connect. I selected my raumfeld from the lis of available devices and underneath it it said co...

Casual Listener

So, a couple of days ago I bought a Raumfeld One S and I have been having issues with it ever since. When I first set it up I couldn't connect with spotify connect. I selected my raumfeld from the li...

589 Views

0 replies

0 likes

one s
Raumfeld
raumfeld one s
teufel audio
  • 589 Views
  • 0 replies
  • 0 likes

Are Galaxy S5 users screwed if they're on Marshmallow?

I have read the stickied threads. The solution does not work for the S5 https://community.spotify.com/t5/Android/Android-Update-6-x-Marshmallow-amp-Adoptable-Storage/m-p/1402160#M62765 1. delete data and cache for spotify, then uninstall.2. go to set...

Regular

I have read the stickied threads. The solution does not work for the S5   https://community.spotify.com/t5/Android/Android-Update-6-x-Marshmallow-amp-Adoptable-Storage/m-p/1402160#M62765 &nbs...

Joe

Community Legend

804 Views

3 replies

0 likes

  • 804 Views
  • 3 replies
  • 0 likes

Audio not playing

Whenever I listen to music on my phone, the first track I listen to plays as normal. After that, all tracks played have a problem. At some point in the song, the audio stops playing, but the audio time bar goes on. Sometimes the song even skips four ...

Regular

Whenever I listen to music on my phone, the first track I listen to plays as normal. After that, all tracks played have a problem. At some point in the song, the audio stops playing, but the audio ti...

ddominykas

Regular

618 Views

2 replies

0 likes

  • 618 Views
  • 2 replies
  • 0 likes

Apple TV feature

I am trying to log onto my Spotify on my Samsung TV, I entered my username and password which I know is correct because I logged in on my phone and it worked fine but it keeps saying incorrect username or password!

Casual Listener

I am trying to log onto my Spotify on my Samsung TV, I entered my username and password which I know is correct because I logged in on my phone and it worked fine but it keeps saying incorrect userna...

Joe

Community Legend

572 Views

3 replies

0 likes

  • 572 Views
  • 3 replies
  • 0 likes

Solved!! 30 days offline usage has expired?? Premium

Hello, I have premium which works well except for sometimes when all my downloaded platlists becom "un-downloaded". Spotify tells me that my 30 days of ofline usage has expired. I then have to go into offline mode and download them over again. This k...

Casual Listener

Hello,   I have premium which works well except for sometimes when all my downloaded platlists becom "un-downloaded". Spotify tells me that my 30 days of ofline usage has expired. I then hav...

Joe

Community Legend

31406 Views

25 replies

0 likes

  • 31406 Views
  • 25 replies
  • 0 likes