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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7416 Views

0 replies

7 likes

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Superuser Contribution Baixo minhas musicas mas elas somem

Como não tenho uma conexão estável em casa, baixo minhas músicas para poder ouvi-las offline, mas elas sempre somem sendo que o cache continuam lá, o aplicativo simplesmente não reconhece-las, o que fazer?

Casual Listener

Como não tenho uma conexão estável em casa, baixo minhas músicas para poder ouvi-las offline, mas elas sempre somem sendo que o cache continuam lá, o aplicativo simplesmente não reconhece-las, o que ...

lrosalen

Newbie

703 Views

2 replies

0 likes

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Superuser Contribution Message doesn't appear

Hi there,when I click on the menu sign, on the bottom appears my picture, name, settings and a bell with a blue dot (which means that I have a message in my inbox). But when I click on the bell my inbox appears empty...did this ever happened to anyon...

Casual Listener

Hi there, when I click on the menu sign, on the bottom appears my picture, name, settings and a bell with a blue dot (which means that I have a message in my inbox). But when I click on the bell my ...

claudishavi

Casual Listener

426 Views

2 replies

0 likes

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Superuser Contribution Toda hora tem que fazer download da música?

Pô, ta enchendo o saco já, eu faço download para poder ouvir offline aí depois de algum tempo eu tenho que fazer download novamente. Como faço para a música ficar offline pra sempre? Esse app tá um lixo!

Casual Listener

Pô, ta enchendo o saco já, eu faço download para poder ouvir offline aí depois de algum tempo eu tenho que fazer download novamente. Como faço para a música ficar offline pra sempre? Esse app tá um l...

user-removed

Not applicable

1440 Views

1 replies

1 likes

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Solved!! Lost REPEAT track option ?

Been a couple of days now that I no longer have repeat track option on my Samsung S7. Tried logging off and back on, tried reinstalling app too...still not there. Please tell me they didn't remove it, I use it all the time!

Casual Listener

Been a couple of days now that I no longer have repeat track option on my Samsung S7. Tried logging off and back on, tried reinstalling app too...still not there. Please tell me they didn't remove it...

Joe

Community Legend

777 Views

3 replies

0 likes

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Superuser Contribution Sharing via Facebook messenger

I'm not sure if it's a Facebook messenger update or Spotify but every time I share a song via messenger it's received as an image on iOS devices vs a link as it used to be. Previously I could share a song or album with my friends and there was an ope...

Casual Listener

I'm not sure if it's a Facebook messenger update or Spotify but every time I share a song via messenger it's received as an image on iOS devices vs a link as it used to be. Previously I could share a...

megaface

Newbie

2163 Views

4 replies

0 likes

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Playing uninterruptedly

Does spotify app imposes a limit for how long can you play continuously?I installed the app on a phone, plugged on the wall charger and simply let it playing at morning. I observed that, although it keeps playing for te whole day, it stops overnight ...

Casual Listener

Does spotify app imposes a limit for how long can you play continuously? I installed the app on a phone, plugged on the wall charger and simply let it playing at morning. I observed that, although i...

magnomp

Casual Listener

297 Views

1 replies

0 likes

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Keep Spotify app running when using Connect

Normally the app always shuts down after 5 minutes or so when running in the background while using Connect, meaning not playing through the phone but on my Wifi speaker for example. I always have to start the app again in order to skip songs or do a...

Casual Listener

Normally the app always shuts down after 5 minutes or so when running in the background while using Connect, meaning not playing through the phone but on my Wifi speaker for example. I always have to...

mboss

Casual Listener

2607 Views

5 replies

1 likes

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Searh bar

Every time I try to search music it closed the app!

Newbie

Every time I try to search music it closed the app!

Joe

Community Legend

331 Views

1 replies

0 likes

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Superuser Contribution Spotify is constantly undownloading my offline tracks

As it says in the subject the spotify app keeps erasing all the "offlined" (downloaded) tracks, after the whole playlist (ca. 400 tracks) is downloaded. This problem is happening on version 6.5.0.1816I'm running it on the Nexus 5 android 6.0.1 withou...

Newbie

As it says in the subject the spotify app keeps erasing all the "offlined" (downloaded) tracks, after the whole playlist (ca. 400 tracks) is downloaded. This problem is happening on version 6.5.0.181...

Chrisrinerm22

Newbie

1009 Views

2 replies

0 likes

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Teste do premium

Eu fui cobrada o valor de 10,00. sendo que seria gratis por 30 dias, e até agora mesmo após todas as orientações não aparece a versão premium, fica pedindo dados de pagamento de novo!!! como faremos? quero ser reembolsada e pois esta bem claro a info...

Newbie

Eu fui cobrada o valor de 10,00. sendo que seria gratis por 30 dias, e até agora mesmo após todas as orientações não aparece a versão premium, fica pedindo dados de pagamento de novo!!! como faremos?...

mariohr

Newbie

301 Views

1 replies

0 likes

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Solved!! Can't Play Songs Directly

Hi there.Everytime I press on a song on my phone, instead of playing it, it opens the menu for sharing, adding to my songs and more.I can only shuffle play songs on my phone.I have a premium account, the money is paid and everything is working fine a...

Regular

Hi there. Everytime I press on a song on my phone, instead of playing it, it opens the menu for sharing, adding to my songs and more. I can only shuffle play songs on my phone. I have a premium ac...

yonatankahana

Regular

957 Views

6 replies

0 likes

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Musik automatically muting mid song

Ever since I upgraded to premium (2 days ago), occasionally the Musik 'mutes' itself in the middle of a song. It does note say muted or something, it just keeps playing - without sound. To turn on the sound again I have to completely restart the Spot...

Casual Listener

Ever since I upgraded to premium (2 days ago), occasionally the Musik 'mutes' itself in the middle of a song. It does note say muted or something, it just keeps playing - without sound. To turn on th...

Pi31415

Casual Listener

768 Views

2 replies

0 likes

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Change Spotify from internal storage to SD card

I have a Moto X Play and I want to change the app from internal storage to SD but the app don't give me the options to do that, I've done everything, but it didn't works. Help!

Newbie

I have a Moto X Play and I want to change the app from internal storage to SD but the app don't give me the options to do that, I've done everything, but it didn't works. Help!

Joe

Community Legend

380 Views

2 replies

0 likes

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Superuser Contribution Music playing too fast

I just noticed tonight that no matter if i'm listening ot music on my new LG V20 or LG G4 or my Windows 10 laptop that all the songs seem to be playing about a half a second to a full second faster than normal. Has anyone else had this issue?

Casual Listener

I just noticed tonight that no matter if i'm listening ot music on my new LG V20 or LG G4 or my Windows 10 laptop that all the songs seem to be playing about a half a second to a full second faster t...

user-removed

Not applicable

1833 Views

1 replies

3 likes

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Spotify vehicle controls no longer work

Up until a few days ago when I started my vehicle (Ford Escape '17 / Sync 3) the media controls to skip to the next track, previous track, play & pause no longer control Spotify over bluetooth. If I launch Google Play Music the controls work as expec...

Casual Listener

Up until a few days ago when I started my vehicle (Ford Escape '17 / Sync 3) the media controls to skip to the next track, previous track, play & pause no longer control Spotify over bluetooth. &...

4jornas

Newbie

1796 Views

4 replies

0 likes

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Tool rock musician

Why does it seem that tool is the only musician that isn't on Spotify we need to fix this

Casual Listener

Why does it seem that tool is the only musician that isn't on Spotify we need to fix this

Joe

Community Legend

388 Views

2 replies

0 likes

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Superuser Contribution Spotify crashes a few seconds after start up.

Everytime i start spotify on my phone (Nexus 6P) it will load up for a few seconds then close down witht the message "Spotify has stopped."This happened on my desktop awhile ag but a reinstall fixed that issue.I have tried deleting cache, reinstaling...

Casual Listener

Everytime i start spotify on my phone (Nexus 6P) it will load up for a few seconds then close down witht the message "Spotify has stopped." This happened on my desktop awhile ag but a reinstall fixe...

skittles99

Casual Listener

609 Views

2 replies

0 likes

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