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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118758 Views

27 replies

4 likes

  • 118758 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239520 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239520 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600380 Views

79 replies

3 likes

  • 600380 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492876 Views

581 replies

42 likes

Account
Free
  • 492876 Views
  • 581 replies
  • 42 likes

Superuser Contribution Repeating Ad?

Hello! So I'm playing music, have been for a while, and all the sudden an ad comes on. I sit and wait through it, but anither comes in, but it's completely silent. And then that one gets done and repeats again. And again. And again. It just won't sto...

Newbie

Hello! So I'm playing music, have been for a while, and all the sudden an ad comes on. I sit and wait through it, but anither comes in, but it's completely silent. And then that one gets done and rep...

meahtenoha

Spotify

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Songs that continue buffering but not playing and keeps the spotify unresponsive

I have problem in playing Jet Lag by Simple Plan and Nobody's Better. It will play but eventually after a few minutes it will stop but when you look at the music scrubber it continue scrubbing as if its playing. Then after that I can't play any song ...

Newbie

I have problem in playing Jet Lag by Simple Plan and Nobody's Better. It will play but eventually after a few minutes it will stop but when you look at the music scrubber it continue scrubbing as if ...

Joe

Community Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Android App slow after start

After starting up the Spotify app on Android, I have to wait a minute or so until it's functional. Search does not work (Hoppla, da ist wohl was schief gelaufen), I cannot access my library, and everything is very slow. After a minute, it works as qu...

Newbie

After starting up the Spotify app on Android, I have to wait a minute or so until it's functional. Search does not work (Hoppla, da ist wohl was schief gelaufen), I cannot access my library, and ever...

472 Views

0 replies

0 likes

  • 472 Views
  • 0 replies
  • 0 likes

Blank screen eith only the white text.

Every time I start spotify it's starts with whit text like my playlist and so on.Both I don't get the songs or can come trow.It freaz and I need to restart.I try:ReinstallingClean the whole phonelogg in at a desktop and husbands phone.Same problem so...

Newbie

Every time I start spotify it's starts with whit text like my playlist and so on. Both I don't get the songs or can come trow. It freaz and I need to restart. I try: Reinstalling Clean the who...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

Superuser Contribution Android & SD Card

Hello,I read on 2012, 2014 old post that the Spotify application has issues with SD card storage. It seem that now it is working with Android 6.My question is: Does in 2017 Spotify work with old android versions like 4.2 or 4.4 (of my childs) ?Regard...

Casual Listener

Hello, I read on 2012, 2014 old post that the Spotify application has issues with SD card storage. It seem that now it is working with Android 6. My question is: Does in 2017 Spotify work with old ...

dudu274

Casual Listener

890 Views

6 replies

0 likes

  • 890 Views
  • 6 replies
  • 0 likes

Vocals lost

I've somehow lost the vocals on all my music. They either sound muted and in the background or are non-existent. I have uninstalled and reinstalled Spotify, but still the same problem, HELP !!

Casual Listener

I've somehow lost the vocals on all my music. They either sound muted and in the background or are non-existent. I have uninstalled and reinstalled Spotify, but still the same problem, HELP !!

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
  • 0 likes

Notification bar issue

My notification bar stays on after i leave the app but if i pause my songs for a second the control bar dissapears and i have to go back to my app to play music again also if i do this to quickly sometimes my app crashes anytips?

Casual Listener

My notification bar stays on after i leave the app but if i pause my songs for a second the control bar dissapears and i have to go back to my app to play music again also if i do this to quickly som...

454 Views

0 replies

1 likes

  • 454 Views
  • 0 replies
  • 1 likes

Song nicht entfernbar

Ich kann in meiner Bibliothek bei "Songs" einen einzelnen Song irgendwie nicht entfernen. Ich möchte ihn wegbekommen.Liebe Grüße

Newbie

Ich kann in meiner Bibliothek bei "Songs" einen einzelnen Song irgendwie nicht entfernen. Ich möchte ihn wegbekommen. Liebe Grüße 🙂

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

I have pay dont work.

I have pay and it dont work.My login is *********@hotmail.com

Newbie

I have pay and it dont work. My login is *********@hotmail.com

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Modo aleatorio não desabilita na versao premium

Não consigo mais escutar as playlists na ordem original, apenas no modo aleatório mesmo quando não aciono esse modo e isso está irritando muito. Como solucionar?

Newbie

Não consigo mais escutar as playlists na ordem original, apenas no modo aleatório mesmo quando não aciono esse modo e isso está irritando muito. Como solucionar?

491 Views

0 replies

0 likes

  • 491 Views
  • 0 replies
  • 0 likes

Crashed widget in notification bar/lockscreen won't go away

Sometimes (I haven't been able to manually reproduce it) the widget (with pause/next buttons and song info) in the notification bar and lockscreen will crash (the buttons won't respond) and I'm not able to swipe it to remove it. Then I will close the...

Regular

Sometimes (I haven't been able to manually reproduce it) the widget (with pause/next buttons and song info) in the notification bar and lockscreen will crash (the buttons won't respond) and I'm not a...

744 Views

0 replies

0 likes

Galaxy S6
notification bar
s6
Widget
  • 744 Views
  • 0 replies
  • 0 likes

Updating spotify on android resets settings, deletes downloaded tracks

Brief description of the issue: Updates for Spotify on Android resets storage settings and deletes all downloaded tracksSteps to reproduce the issue:Updated Spotify on AndroidStart Spotify, notified that I'm logged outLog in to discover storage optio...

Gig Goer

Brief description of the issue: Updates for Spotify on Android resets storage settings and deletes all downloaded tracks Steps to reproduce the issue: Updated Spotify on Android Start Spotify, no...

gilzow

Gig Goer

2180 Views

8 replies

0 likes

Android
Offline Content
settings
  • 2180 Views
  • 8 replies
  • 0 likes

How COMPLETELY OFF automatically launch applications on Android?

How COMPLETELY OFF automatically launch applications on Android? Nothing else does not interest me!Where and how can I permanently disable this feature **bleep**?

Newbie

How COMPLETELY OFF automatically launch applications on Android?  Nothing else does not interest me! Where and how can I permanently disable this feature **bleep**?

662 Views

0 replies

0 likes

auto staring
autoplay
  • 662 Views
  • 0 replies
  • 0 likes

Solved!! Spotify is crashing all the time on my Xperia Z5 compact

Hi, As of this morning, Spotify now crashes ALL THE TIME when I try to use it on my phone. When I try to start it, it thinks about it for a few seconds, then I get the "Unfortunately, Spotify has stopped" message. I've tried the usual things (re-inst...

Regular

Hi,   As of this morning, Spotify now crashes ALL THE TIME when I try to use it on my phone. When I try to start it, it thinks about it for a few seconds, then I get the "Unfortunately, Spotif...

kennymccartney

Regular

1161 Views

2 replies

0 likes

  • 1161 Views
  • 2 replies
  • 0 likes

Spotify Premium Widget Does Not Work Well

I have the HTC EVO 4G LTE phone, and the spotify widget for easy home screen access doesn't work. If I pause a song on the widget, it will pause. However, if I press play, backwards, or forwards after I pause a song, it does not respond. The cover ar...

Newbie

I have the HTC EVO 4G LTE phone, and the spotify widget for easy home screen access doesn't work. If I pause a song on the widget, it will pause. However, if I press play, backwards, or forwards afte...

andrewscooke

Casual Listener

2614 Views

5 replies

0 likes

  • 2614 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Chromecast] Support Backdrop (wallpaper) & Screensaver

I'm using Chromecast connecting my mobile phone to TV and there is problems it Sometimes difference wi-fi connection ok ok I'm using the mobile.de hand it Sometimes claiming that somebody else is using my God I have a premium Spotify Sometimes it not...

Regular

I'm using Chromecast connecting my mobile phone to TV and there is problems it Sometimes difference wi-fi connection ok ok I'm using the mobile.de hand it Sometimes claiming that somebody else is usi...

Lee

Spotify

1073 Views

1 replies

0 likes

  • 1073 Views
  • 1 replies
  • 0 likes

Backup playlists

Existe hoje no Spotify uma forma de fazer backup de listas baixadas offline? Existe um outro modo fora do App?

Casual Listener

Existe hoje no Spotify uma forma de fazer backup de listas baixadas offline? Existe um outro modo fora do App?

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes

Android version excessive battery drain

I'm on a Nexus 5, fully stock, latest updates. For some reason, Spotify is using way too much battery. On the battery monitor, it's using more power than the screen. What's up with that?

Newbie

I'm on a Nexus 5, fully stock, latest updates. For some reason, Spotify is using way too much battery. On the battery monitor, it's using more power than the screen. What's up with that?

vducloux

Regular

1481 Views

6 replies

0 likes

  • 1481 Views
  • 6 replies
  • 0 likes

Remove Spotify Android App - Keep your off line Music ?

I have spotify premium account and use the Android app, something has gone wrong with the app because it is constantly draining my battery running in the background (will not close). I was told I have to remove the app completely and re-install, ques...

Newbie

I have spotify premium account and use the Android app, something has gone wrong with the app because it is constantly draining my battery running in the background (will not close). I was told I hav...

vducloux

Regular

865 Views

3 replies

0 likes

  • 865 Views
  • 3 replies
  • 0 likes