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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395602 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8435 Views

0 replies

7 likes

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Samsung Tizen App (Gear S2) Remote dont work

Hello I can't the the Remote Funktion to Work my Watch always Says I don't have a Bt. Connection. Just the Streaming over WLAN works with that Watch. I tried so many restarts de and anabeling Bluetooth at both Watch and Smartphone but I don't work. I...

Regular

Hello I can't the the Remote Funktion to Work my Watch always Says I don't have a Bt. Connection. Just the Streaming over WLAN works with that Watch. I tried so many restarts de and anabeling Bluetoo...

AngyUser

Regular

800 Views

5 replies

0 likes

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Can't download playlist - hangs at 0%

I cannot download my playlists on my Android Maxx2. After clicking green download button, it appears to start downloading, but never progresses past 0%. I have this problem with more than one list. I have downloaded in the past, but now it doesn't wo...

Newbie

I cannot download my playlists on my Android Maxx2. After clicking green download button, it appears to start downloading, but never progresses past 0%. I have this problem with more than one list. I...

244 Views

0 replies

0 likes

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No se reproduce la música con conexión

Mi playlist no se reproduce ni aunque tenga conexión de wifi desde hace 2 días.

Newbie

Mi playlist no se reproduce ni aunque tenga conexión de wifi desde hace 2 días.

negropetour

Newbie

284 Views

1 replies

1 likes

  • 284 Views
  • 1 replies
  • 1 likes

PlayList

hola quiero saber porque cuando acedo a mi playlist no me salen todas las cansiones y adicional me sale un error playlist no disponible

Newbie

hola    quiero saber porque cuando acedo a mi playlist no me salen todas las cansiones y adicional me sale un error  playlist no disponible      

208 Views

0 replies

0 likes

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Spotify Offline mode for S3 Clock

Hi there. I think adding support for the Samsung S3 Clock was an awesome idea. Only issue I have is that there is no option to store it offline? That means I'll still have to bring my phone, wherever I go. Hopefully this feature will be added soon. I...

Newbie

Hi there.   I think adding support for the Samsung S3 Clock was an awesome idea. Only issue I have is that there is no option to store it offline? That means I'll still have to bring my phone,...

319 Views

0 replies

1 likes

  • 319 Views
  • 0 replies
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Google Pixel Can't access Spotify controls unless...

I just switched over from an iPhone 6s to the Google pixel. One thing I've noticed about Spotify is that sometimes the Spotify controls do not appear on the lock screen or the drop down notification menu UNLESS I use the clear apps button , and then ...

Newbie

I just switched over from an iPhone 6s to the Google pixel. One thing I've noticed about Spotify is that sometimes the Spotify controls do not appear on the lock screen or the drop down notification ...

J_d7

Newbie

4225 Views

2 replies

0 likes

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[Android][Connect] Integration with Amazon Echo has a bug

The integration with the various Amazon devices has a serious bug that only happened recently. Both the desktop and Android applications don't show the echo/tap as an available device unless you command through echo to play Spotify. This only starts ...

Casual Listener

The integration with the various Amazon devices has a serious bug that only happened recently. Both the desktop and Android applications don't show the echo/tap as an available device unless you comm...

473 Views

0 replies

0 likes

Android
Connect
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Facebook Preventing my Spotify Login

I just got Spotify re-download ed on my phone but when I try to login it says I do not have a Spotify account linked to Facebook. It then tells me to login with my Spotify credentials, but when I try, it gives me the same message. Was there a recent ...

Casual Listener

I just got Spotify re-download ed on my phone but when I try to login it says I do not have a Spotify account linked to Facebook. It then tells me to login with my Spotify credentials, but when I try...

Rhodar2

Casual Listener

389 Views

2 replies

0 likes

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Music stops when i put the screen out

Hello, I've discovered an issue for 1 week. I listen my music on my mobile cell phone and when I put the screen out, it stops. I tried to log out then log in but it didn't work. I removed and re-installed spotify but it didn't work too. I paid each m...

Casual Listener

Hello,   I've discovered an issue for 1 week. I listen my music on my mobile cell phone and when I put the screen out, it stops. I tried to log out then log in but it didn't work. I removed an...

skrooa

Casual Listener

345 Views

2 replies

0 likes

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Solved!! Spotify Connect - play queue

Anybody else experiencing problems with queue tracks, when using spotify connect?When I use my phone to play music via my pc speakers, I can only queue one track at a time succesfully.After that one queued song has played, it just shuffles the active...

Visitor

Anybody else experiencing problems with queue tracks, when using spotify connect? When I use my phone to play music via my pc speakers, I can only queue one track at a time succesfully. After that ...

williamcornock

Visitor

2202 Views

5 replies

1 likes

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  • 5 replies
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Not working at all. Galaxy s4

Whenever I try to open spotify on my phone it doesn't work. It sits on a blank screen. I tried to uninatall and re install and that did not help at all. I pay for spotify premium so this is very irritating. What can I do to fix this?

Regular

Whenever I try to open spotify on my phone it doesn't work. It sits on a blank screen. I tried to uninatall and re install and that did not help at all. I pay for spotify premium so this is very irri...

survivor_27

Newbie

6000 Views

59 replies

3 likes

  • 6000 Views
  • 59 replies
  • 3 likes

Storage problem

How do I put the spotify storage not sd not my moto g2?I tried to use this link: https://support.spotify.com/br/using_spotify/troubleshooting2/save-to-sd-card/But mine does not have the option of storing.

Newbie

How do I put the spotify storage not sd not my moto g2? I tried to use this link: https://support.spotify.com/br/using_spotify/troubleshooting2/save-to-sd-card/ But mine does not have th...

226 Views

0 replies

0 likes

  • 226 Views
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I can not make public my playlist

I can not make public my playlist help me

Casual Listener

I can not make public my playlist help me

Joe

Community Legend

294 Views

1 replies

0 likes

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  • 1 replies
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Release radar hasn't renewed for 3 weeks

Release radar hasn't renewed for 3 weeks. I follow and listen release radar list every week since its deput. There wasn't any problem like this. Does anyone know why it happened and its solution.

Newbie

Release radar hasn't renewed for 3 weeks. I follow and listen release radar list every week since its deput. There wasn't any problem like this. Does anyone know why it happened and its solution.

212 Views

0 replies

0 likes

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Solved!! German localisation: What does "Nächster aus" mean???

Can anybody explain to me what the words "Nächster aus" are supposed to mean? They appear in the playing queue on my smartphone app just below the title that is currently playing. I *think* it means "next up" but I can only guess because I just canno...

Music Fan

Can anybody explain to me what the words "Nächster aus" are supposed to mean? They appear in the playing queue on my smartphone app just below the title that is currently playing. I *think* it means ...

Jacob

Community Legend

2792 Views

12 replies

0 likes

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  • 12 replies
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Downloading Library Again

I recently set up Spotify on my Edge 7. Downloaded all the albums last week. Just checked my library and says they are on my device but not downloaded so need to do it again. Why is this as don't want to be doing this regularly

Casual Listener

I recently set up Spotify on my Edge 7. Downloaded all the albums last week. Just checked my library and says they are on my device but not downloaded so need to do it again. Why is this as don't wan...

243 Views

0 replies

0 likes

  • 243 Views
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Spotify not loading properly

I used the template as the troubleshooting requests you should do. Here goes: Description The app "freezes" up on me, by not loading the content properly. Not even the in-app content such as settings. I can press all the buttons I want, but nothing h...

Casual Listener

I used the template as the troubleshooting requests you should do. Here goes:   Description The app "freezes" up on me, by not loading the content properly. Not even the in-app content suc...

mutazzbey029

Newbie

1431 Views

3 replies

0 likes

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Shuffle bug with Android + PC

I came across an unexpected and annoying behavior while using my PC to play songs and Android phone to manage the queue: the shuffle functionality only works in a subregion of the playlist. I can reproduce the bug following these steps:1 - On android...

Newbie

I came across an unexpected and annoying behavior while using my PC to play songs and Android phone to manage the queue: the shuffle functionality only works in a subregion of the playlist.   ...

241 Views

0 replies

0 likes

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ayuda porfavor

Quiero mover mi musica offline a la memoria sd porfavor ayudenme

Newbie

Quiero mover mi musica offline a la memoria sd porfavor ayudenme

227 Views

0 replies

0 likes

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Problemas com conta partilhada

compartilho a conta com um amigo e nós nao conseguimos escutar ao mesmo tempo,pois aparece que ele esta utilizando o meu dispositivo,mas na verdade nao,sendo assim,nao é possível reproduzir as musicas quando ele esta online

Newbie

compartilho a conta com um amigo e nós nao conseguimos escutar ao mesmo tempo,pois aparece que ele esta utilizando o meu dispositivo,mas na verdade nao,sendo assim,nao é possível reproduzir as musica...

206 Views

0 replies

0 likes

  • 206 Views
  • 0 replies
  • 0 likes