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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115215 Views

27 replies

4 likes

  • 115215 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231633 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231633 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591119 Views

79 replies

3 likes

  • 591119 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485608 Views

580 replies

42 likes

Account
Free
  • 485608 Views
  • 580 replies
  • 42 likes

Superuser Contribution Now playing disappears or stops working when streaming to Chromecast or Google Home

I was listening to music and the bar at the bottom that shows what is playing has completely disappeared. I've force closed the app and restarted multiple times.I cannot tell what is playing and have no playback controls. I am also completely unable ...

Casual Listener

I was listening to music and the bar at the bottom that shows what is playing has completely disappeared. I've force closed the app and restarted multiple times. I cannot tell what is playing and ...

d3dc

Casual Listener

708 Views

2 replies

0 likes

Android
bug
  • 708 Views
  • 2 replies
  • 0 likes

No Internet Connection every time I open.

Every time I open the app it tries to connect to the Internet and finally gives me the no internet connection notice. It doesn't have anything to do with offline mode and uninstalling it and reinstalling worked to fix it until I closed the app again ...

Casual Listener

Every time I open the app it tries to connect to the Internet and finally gives me the no internet connection notice. It doesn't have anything to do with offline mode and uninstalling it and reinstal...

LeighAnn2

Newbie

1329 Views

6 replies

0 likes

  • 1329 Views
  • 6 replies
  • 0 likes

Sony Xperia Z3 volume fluctuating

When I listen to music with my bluetooth headphones the volume keeps fluctuating in the tracks, the volume gets lower in "drops" in tracks. This doesnt happen to me on my desktop. I have tried to look up solutions and i found that trurning eq to stan...

Newbie

When I listen to music with my bluetooth headphones the volume keeps fluctuating in the tracks, the volume gets lower in "drops" in tracks. This doesnt happen to me on my desktop. I have tried to loo...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

Spotify not letting me log in using Facebook. Keeps sending me through loops.

The Spotify Android app is not letting me log in on a new phone. When I first created my account I did it using Facebook and I've always used my Facebook credentials to login. I've been a premium member for about a year so I'm not new to Spotify. Thi...

Regular

The Spotify Android app is not letting me log in on a new phone. When I first created my account I did it using Facebook and I've always used my Facebook credentials to login.   I've been a ...

Mljndn

Casual Listener

3927 Views

9 replies

0 likes

  • 3927 Views
  • 9 replies
  • 0 likes

Massive data usage

I have had massive amount of data used by spotify over a few days. I used 80% music from my playlist and streamed some live. I also was connected to wifi at the same time as using my cellular data. Beetween the 24-27th december 2016 i have had 6 gig ...

Newbie

I have had massive amount of data used by spotify over a few days. I used 80% music from my playlist and streamed some live. I also was connected to wifi at the same time as using my cellular data. B...

itu_

Community Legend

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
  • 0 likes

Party mode not available

Hello guys, Spotify - Party is not working on my Samsung Galaxy Note 4, Android version 6.0.1. Whenever I go to Browse - Party - choose a playlist, I see only "SHUFFLE PLAY" not the "START PARTY" nor the Mood trigger. Got any advise?

Newbie

Hello guys,   Spotify - Party is not working on my Samsung Galaxy Note 4, Android version 6.0.1. Whenever I go to Browse - Party - choose a playlist, I see only "SHUFFLE PLAY" not the "START P...

lieshout1972

Newbie

1558 Views

4 replies

0 likes

spotify party not available
  • 1558 Views
  • 4 replies
  • 0 likes

Samsung Galaxy S6 Edge not playing

My wife and I both have S6 Edges - I've got Soptify Premium and it works just fine on my phone. Hers, not so much. She does not have Premium. She just downloaded the app and songs will not play. We searched for Robert Palmer tune she wanted to listen...

Newbie

My wife and I both have S6 Edges - I've got Soptify Premium and it works just fine on my phone.  Hers, not so much.  She does not have Premium.  She just downloaded the app and songs w...

Joe

Community Legend

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Playing downloaded music

HiI have recently upgraded to premium and am trying out the download feature. I pressed the download button on my lenovo tablet and a few moments later it appears to have completed the download. So far so good!But when I go back to the tablet I can,t...

Newbie

Hi I have recently upgraded to premium and am trying out the download feature. I pressed the download button on my lenovo tablet and a few moments later it appears to have completed the download. So...

255 Views

0 replies

0 likes

  • 255 Views
  • 0 replies
  • 0 likes

Solved!! Importação de músicas

Como posso desativar a importação de músicas do meu dispositivo para o Spotify?

Casual Listener

Como posso desativar a importação de músicas do meu dispositivo para o Spotify?

marcellareisdin

Casual Listener

760 Views

4 replies

0 likes

  • 760 Views
  • 4 replies
  • 0 likes

Wont recognise device

I have a Samsung S6 and a Samsung smart tv, I'm trying to play spotify through the TV but the spotify app won't recognise the TV as a device?All other apps recognise the TV as a device, I have also reinstalled the app and still nothing?

Visitor

I have a Samsung S6 and a Samsung smart tv, I'm trying to play spotify through the TV but the spotify app won't recognise the TV as a device? All other apps recognise the TV as a device, I have also...

user-removed

Not applicable

619 Views

3 replies

0 likes

  • 619 Views
  • 3 replies
  • 0 likes

Solved!! Settings

Hey! I can't open my settings in the app. Everytime I click on the settings button the app shuts down. I tried to reinstall the app an turned my tablet off and on again but it didn't help. I just want to turn off the automatic radio after I listened ...

Visitor

Hey! I can't open my settings in the app. Everytime I click on the settings button the app shuts down. I tried to reinstall the app an turned my tablet off and on again but it didn't help. I just wan...

Giarlison

Casual Listener

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes

Spotify para de tocar

Sem usar nenhum outro app, meu spotify funciona corretamente, so que apos eu entrar em outro aplicativo, o spotify fecha e para de tocar a musica, oque eu posso fazer ?

Newbie

Sem usar nenhum outro app, meu spotify funciona corretamente, so que apos eu entrar em outro aplicativo, o spotify fecha e para de tocar a musica, oque eu posso fazer ?

Giarlison

Casual Listener

1110 Views

1 replies

0 likes

  • 1110 Views
  • 1 replies
  • 0 likes

Superuser Contribution Repeating Ad?

Hello! So I'm playing music, have been for a while, and all the sudden an ad comes on. I sit and wait through it, but anither comes in, but it's completely silent. And then that one gets done and repeats again. And again. And again. It just won't sto...

Newbie

Hello! So I'm playing music, have been for a while, and all the sudden an ad comes on. I sit and wait through it, but anither comes in, but it's completely silent. And then that one gets done and rep...

meahtenoha

Spotify

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Songs that continue buffering but not playing and keeps the spotify unresponsive

I have problem in playing Jet Lag by Simple Plan and Nobody's Better. It will play but eventually after a few minutes it will stop but when you look at the music scrubber it continue scrubbing as if its playing. Then after that I can't play any song ...

Newbie

I have problem in playing Jet Lag by Simple Plan and Nobody's Better. It will play but eventually after a few minutes it will stop but when you look at the music scrubber it continue scrubbing as if ...

Joe

Community Legend

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Android App slow after start

After starting up the Spotify app on Android, I have to wait a minute or so until it's functional. Search does not work (Hoppla, da ist wohl was schief gelaufen), I cannot access my library, and everything is very slow. After a minute, it works as qu...

Newbie

After starting up the Spotify app on Android, I have to wait a minute or so until it's functional. Search does not work (Hoppla, da ist wohl was schief gelaufen), I cannot access my library, and ever...

465 Views

0 replies

0 likes

  • 465 Views
  • 0 replies
  • 0 likes

Blank screen eith only the white text.

Every time I start spotify it's starts with whit text like my playlist and so on.Both I don't get the songs or can come trow.It freaz and I need to restart.I try:ReinstallingClean the whole phonelogg in at a desktop and husbands phone.Same problem so...

Newbie

Every time I start spotify it's starts with whit text like my playlist and so on. Both I don't get the songs or can come trow. It freaz and I need to restart. I try: Reinstalling Clean the who...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

Superuser Contribution Android & SD Card

Hello,I read on 2012, 2014 old post that the Spotify application has issues with SD card storage. It seem that now it is working with Android 6.My question is: Does in 2017 Spotify work with old android versions like 4.2 or 4.4 (of my childs) ?Regard...

Casual Listener

Hello, I read on 2012, 2014 old post that the Spotify application has issues with SD card storage. It seem that now it is working with Android 6. My question is: Does in 2017 Spotify work with old ...

dudu274

Casual Listener

875 Views

6 replies

0 likes

  • 875 Views
  • 6 replies
  • 0 likes

Vocals lost

I've somehow lost the vocals on all my music. They either sound muted and in the background or are non-existent. I have uninstalled and reinstalled Spotify, but still the same problem, HELP !!

Casual Listener

I've somehow lost the vocals on all my music. They either sound muted and in the background or are non-existent. I have uninstalled and reinstalled Spotify, but still the same problem, HELP !!

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes

Notification bar issue

My notification bar stays on after i leave the app but if i pause my songs for a second the control bar dissapears and i have to go back to my app to play music again also if i do this to quickly sometimes my app crashes anytips?

Casual Listener

My notification bar stays on after i leave the app but if i pause my songs for a second the control bar dissapears and i have to go back to my app to play music again also if i do this to quickly som...

449 Views

0 replies

1 likes

  • 449 Views
  • 0 replies
  • 1 likes

Song nicht entfernbar

Ich kann in meiner Bibliothek bei "Songs" einen einzelnen Song irgendwie nicht entfernen. Ich möchte ihn wegbekommen.Liebe Grüße

Newbie

Ich kann in meiner Bibliothek bei "Songs" einen einzelnen Song irgendwie nicht entfernen. Ich möchte ihn wegbekommen. Liebe Grüße 🙂

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes