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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107396 Views

26 replies

3 likes

  • 107396 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217332 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217332 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571448 Views

79 replies

3 likes

  • 571448 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470760 Views

577 replies

40 likes

Account
Free
  • 470760 Views
  • 577 replies
  • 40 likes

Previous/Next button for lock screen (Android)

Hello,I have the Huawei P9 but i can't see the Previous/Next from the LockScreen. In order to change a song, I have to unlock the device and it's quite annoying. I don't know if it's an interface problem from Huawei or from Spotify ... Do you have a ...

Newbie

Hello, I have the Huawei P9 but i can't see the Previous/Next from the LockScreen. In order to change a song, I have to unlock the device and it's quite annoying. I don't know if it's an interf...

Joe

Community Legend

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

Solved!! Equalizer disappeared

Hey,Today the equalizer just disappeared from the options. I have been using it on this phone for a month now, but today when i opened the app, it wasnt there. I reinstalled the app but it didnt help.The device I use is OnePlus 3T, android 7.0.Spotif...

Casual Listener

Hey, Today the equalizer just disappeared from the options. I have been using it on this phone for a month now, but today when i opened the app, it wasnt there. I reinstalled the app but it didnt ...

Joe

Community Legend

3744 Views

1 replies

0 likes

  • 3744 Views
  • 1 replies
  • 0 likes

Superuser Contribution Equalizer

So I've had premium Spotify for a few months now and I enjoy using the equalizer. Suddenly it has disappeared and I don't know where to find it. Any suggestions?

Newbie

So I've had premium Spotify for a few months now and I enjoy using the equalizer. Suddenly it has disappeared and I don't know where to find it. Any suggestions?

Joe

Community Legend

2603 Views

4 replies

0 likes

  • 2603 Views
  • 4 replies
  • 0 likes

Song showing on AOD Galaxy S7 when app closed

I have a Samsung Galaxy S7 and when I exit the app, the song still shows it as playing on the Always on Display. I even logged out and forced stop but it still shows on the AOD. Any ideas?Thanks

Casual Listener

I have a Samsung Galaxy S7 and when I exit the app, the song still shows it as playing on the Always on Display. I even logged out and forced stop but it still shows on the AOD. Any ideas? Thanks

javbo03

Newbie

793 Views

2 replies

0 likes

  • 793 Views
  • 2 replies
  • 0 likes

Trouble logging in on the Android app!

I changed the email in my account and it booted me out of the app. Whenever I try to log in I get an error message saying "You do not have a spotify account connected to your facebook account. If you have a spotify account please login with your spot...

Newbie

I changed the email in my account and it booted me out of the app. Whenever I try to log in I get an error message saying "You do not have a spotify account connected to your facebook account. If you...

Joe

Community Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Can't download any song

Guys help.. I can't download any song although the internet connection was doing just fine. Already force stop and reinstall it but still not working.

Newbie

Guys help.. I can't download any song although the internet connection was doing just fine. Already force stop and reinstall it but still not working.

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes

SD Card Storage

When I set my micro SD card as internal storage, the Spotify app does not identifies it. Therefore, I can no longer store my songs in it. It would be great if an update would be released with this new feature.

Casual Listener

When I set my micro SD card as internal storage, the Spotify app does not identifies it. Therefore, I can no longer store my songs in it. It would be great if an update would be released with this ne...

Rubão

Casual Listener

46211 Views

8 replies

1 likes

  • 46211 Views
  • 8 replies
  • 1 likes

Comprimized account

Hi all,I have been having issues with a facebook connected premium account. My spotify was being used by multiple unknown devices on and offline. I have changed all my email, facebook/spotify passwords more than once now and logged out all users but ...

Casual Listener

Hi all, I have been having issues with a facebook connected premium account. My spotify was being used by multiple unknown devices on and offline. I have changed all my email, facebook/spotify pas...

AlfieDeverell

Casual Listener

655 Views

2 replies

0 likes

  • 655 Views
  • 2 replies
  • 0 likes

Download trouble

Hey folks!I recently got Spotify Premium and now I wanted to make my music offline available, but Spotify tells me I don't have enough storage left on my phone (Android). My phone says I still have more than 11 GB left.Does anyone know how to solve t...

Newbie

Hey folks! I recently got Spotify Premium and now I wanted to make my music offline available, but Spotify tells me I don't have enough storage left on my phone (Android). My phone says I still have...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

Can't save all album songs anymore with the new "Me" menu

Hello, my Spotify account has changed the "Your Library" menu to the "Me" menu. Now, I can't browse the songs of the albums I have saved. If I go the menu Me -> Favorites -> Songs, my songs are not listed. If I go to an album I have previously saved,...

Casual Listener

Hello, my Spotify account has changed the "Your Library" menu to the "Me" menu.   Now, I can't browse the songs of the albums I have saved. If I go the menu Me -> Favorites -> Songs, my ...

463 Views

0 replies

0 likes

  • 463 Views
  • 0 replies
  • 0 likes

Playlist to big?

When i open my own playlist. The one i created myself. It only plays the first couple of songs. I think arouns 70songs. With or without shuffle on. So when i pick song 200 he automaticly jumps to song 1 after he finishes the song. Its happens with al...

Newbie

When i open my own playlist. The one i created myself. It only plays the first couple of songs. I think arouns 70songs. With or without shuffle on. So when i pick song 200 he automaticly jumps to son...

ErikG

Roadie

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Solved!! Impossible to reach my library

On the app there was always a "my library" button that let me view all of my saved music by artist, by album, etc. Now that button has been replaced with a "me" button that takes me to my page with playlists and recently played artists. But I have lo...

Casual Listener

On the app there was always a "my library" button that let me view all of my saved music by artist, by album, etc. Now that button has been replaced with a "me" button that takes me to my page with p...

moranguinho

Casual Listener

1304 Views

4 replies

0 likes

  • 1304 Views
  • 4 replies
  • 0 likes

Samsung, android *premium user* 'My library' menu tab no longer shows, replaced by 'me'

If you have a look at the attached image, the my library tab is no longer there on the bottom right of the screen, and is replaced by a 'me' tab which is extremely frustrating to the point that i am going to cancel my subscription. Please read and pr...

Casual Listener

If you have a look at the attached image, the my library tab is no longer there on the bottom right of the screen, and is replaced by a 'me' tab which is extremely frustrating to the point that i am ...

moranguinho

Casual Listener

668 Views

3 replies

0 likes

  • 668 Views
  • 3 replies
  • 0 likes

Spotify on Android: how to listen to all songs of an artist?

Hello guys, I can't find how to play every and all songs of an artist. How can I do that?

Newbie

Hello guys, I can't find how to play every and all songs of an artist. How can I do that?

Joe

Community Legend

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

Music File Imported doesn't want to synchronize

Hello, I am writting this message from France. I have suscribed a Spotify family premium plan. I have add differents local files to a new playlist. I can read those files on my laptop but when I want to listen them on my Android phone, it says "Ce ti...

Casual Listener

Hello,   I am writting this message from France.   I have suscribed a Spotify family premium plan.   I have add differents local files to a new playlist.   I can read thos...

Joe

Community Legend

749 Views

4 replies

0 likes

  • 749 Views
  • 4 replies
  • 0 likes

Spotify Android bug

Hello,From several days, when I play a song on spotify it automatically stops to pause in less than one second. I cannot listen music on my phone.I have tried to uninstall/install the app. Reboot my phone...Can someone help me fix this issue?

Casual Listener

Hello, From several days, when I play a song on spotify it automatically stops to pause in less than one second. I cannot listen music on my phone. I have tried to uninstall/install the app. Reboot...

Zdrodziev

Casual Listener

575 Views

3 replies

0 likes

  • 575 Views
  • 3 replies
  • 0 likes

Superuser Contribution Incomplete downloaded songs

I have downloaded a few playlists, and the songs have been downloaded up to some part. It's like they never finished downloading, and it's not like I've lost my wifi connection. It happens to random songs on different palylists.

Newbie

I have downloaded a few playlists, and the songs have been downloaded up to some part. It's like they never finished downloading, and it's not like I've lost my wifi connection. It happens to random ...

rukytech

Newbie

1436 Views

2 replies

0 likes

  • 1436 Views
  • 2 replies
  • 0 likes

No se aplicó premium.

Buenas tardes: disculpen hice la contratación promocional de Spotify premium por 9 pesos 3 meses, pero no cuento con los beneficios premium ...Como le puedo hacer para activarla???

Newbie

Buenas tardes: disculpen hice la contratación promocional de Spotify premium por 9 pesos 3 meses, pero no cuento con los beneficios premium ...Como le puedo hacer para activarla???

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes

Superuser Contribution PLEASE READ!! PREMIUM ERROR

I have premium and i've used it very often.Today ,i entered spotify and my premium was cancelled.I checked my credit card's app, and i already payed the installment and i restared my phone and the problem didn't fix.I know my english is not as a amer...

Newbie

I have premium and i've used it very often.Today ,i entered spotify and my premium was cancelled.I checked my credit card's app, and i already payed the installment and i restared my phone and the pr...

MonicaM_Bogota

Roadie

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Connect - Samsung TV is visible from iPhone 5C but not from Galaxy S4

Compatible Samsung TV works fine using iPhone, it is listed in available as usual, but when I try to use the same Spotify connect feature through Galaxy S4, it can see all network compatible devices (such as a chromecast plugged in another tv), but t...

Newbie

Compatible Samsung TV works fine using iPhone, it is listed in available as usual, but when I try to use the same Spotify connect feature through Galaxy S4, it can see all network compatible devices ...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes