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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375449 Views

541 replies

34 likes

Account
Free
  • 375449 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7526 Views

0 replies

7 likes

  • 7526 Views
  • 0 replies
  • 7 likes

Automatic Playlist after audio books

Hey...I have a problem when I hear an audio book on my phone and on all my other hardware via Spotify ist follows automatically a playlist depending in that audio book. I will hear it to put me to sleep...And the bad music wakes mehr up. Could you pl...

Newbie

Hey... I have a problem when I hear an audio book on my phone and on all my other hardware via Spotify ist follows automatically a playlist depending in that audio book. I will hear it to put me to ...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Spotify premium

[ITA] Ho attivato spotify premium con l'offerta di un euro per tre mesi, per una settimana è andato bene poi mi ha iniziato a dire che non ho spotify premium

Newbie

[ITA] Ho attivato spotify premium con l'offerta di un euro per tre mesi, per una settimana è andato bene poi mi ha iniziato a dire che non ho spotify premium

300 Views

0 replies

0 likes

  • 300 Views
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Probleme sur family

Je suis sur le family de ma femme mais je n'arrive pas a ecouter ma musique quand elle ecoute sa musique qur son téléphone je vois ce qu'elle ecoute sur mon telephone comment dissocier leq compte s merci

Newbie

Je suis sur le family de ma femme mais je n'arrive pas a ecouter ma musique quand elle ecoute sa musique qur son téléphone je vois ce qu'elle ecoute sur mon telephone comment dissocier leq compte s m...

297 Views

0 replies

1 likes

  • 297 Views
  • 0 replies
  • 1 likes

Speichern auf SD-Card nicht möglich

Ich habe das Problem jetzt auch. Bis gestern konnte ich das noch unter Einstellungen festlegen. Kennt jemand eine Lösung?

Newbie

Ich habe das Problem jetzt auch. Bis gestern konnte ich das noch unter Einstellungen festlegen. Kennt jemand eine Lösung?

261 Views

0 replies

0 likes

  • 261 Views
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  • 0 likes

Solved!! App keeps crashing and also app closes when clearing all recently used apps.

Hi there,You'll be happy to know I've recently joined Spotify and premium after previously using Google Play Music (I used to download my music and upload it there). Just a few problems I am having...Please note this is nothing to do with the power s...

Casual Listener

 Hi there, You'll be happy to know I've recently joined Spotify and premium after previously using Google Play Music (I used to download my music and upload it there).   Just a few probl...

adamdevey

Casual Listener

3162 Views

4 replies

0 likes

  • 3162 Views
  • 4 replies
  • 0 likes

Playlists will not appear on mobile app and vice versa

Playlists will not appear on mobile app and vice versa, i have tried everything.I have tried to restart app, go offline and shut down firewall..Please help me.

Casual Listener

Playlists will not appear on mobile app and vice versa, i have tried everything.I have tried to restart app, go offline and shut down firewall..Please help me.

Jacob

Community Legend

580 Views

3 replies

0 likes

  • 580 Views
  • 3 replies
  • 0 likes

Library

My library is not showing up in this new version of the app

Newbie

My library is not showing up in this new version of the app

Joe

Community Legend

902 Views

1 replies

2 likes

  • 902 Views
  • 1 replies
  • 2 likes

Bug? Now Playing Bar disappears with latest Android IOS style Update

On my ZTE Axon 7 phone as well as Samsung Tab S2 both using Android 6.0.1 and latest Spotify app the Now Playing bar that allows you to skip and pause dissappears whenever the screen turns off or if I switch to other applications. It does not come ba...

Regular

On my ZTE Axon 7 phone as well as Samsung Tab S2 both using Android 6.0.1 and latest Spotify app the Now Playing bar that allows you to skip and pause dissappears whenever the screen turns off or if ...

GGROCH

Regular

1439 Views

4 replies

1 likes

  • 1439 Views
  • 4 replies
  • 1 likes

Spotify Connect does not connect to LG Sound Bar (360W) LG Music Flow

=== START OF TEMPLATE === Brief description of the issue: LG Sound Bar LAS855M (360W) LG Music Flow doesn't show up in the list of Devices. Same problem in my Nexus 9, LG V10, and Spotify 1.0.28.87.g8f9312a4 on my PC. I checked Chromecast and LG Musi...

Newbie

=== START OF TEMPLATE ===   Brief description of the issue:   LG Sound Bar LAS855M (360W) LG Music Flow doesn't show up in the list of Devices.  Same problem in my Nexus 9, LG...

_Sergio_

Music Fan

7521 Views

3 replies

0 likes

LG
LG Music Flow
LG Sound Bar
  • 7521 Views
  • 3 replies
  • 0 likes

Spotify stops playing randomly on Lenovo android

I've tried re installing, clearing the cache and re downloading my songs but it still stops playing, it's very frustrating already. I bought a 3 month subcription so imagine my dissapoinment. Please help.

Visitor

I've tried re installing, clearing the cache and re downloading my songs but it still stops playing, it's very frustrating already. I bought a 3 month subcription so imagine my dissapoinment. Please ...

Pelu

Newbie

747 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! "Silent" playing of songs

I am using Spotify on my Android for what I have always used it for, and for what it was originally intended. That ones makes playlists, downloads them then plays them once downloaded. Although the playlist is now all on the device, Spotify in the la...

Roadie

I am using Spotify on my Android for what I have always used it for, and for what it was originally intended.   That ones makes playlists, downloads them then plays them once downloaded. &nbs...

Joe

Community Legend

13952 Views

9 replies

5 likes

  • 13952 Views
  • 9 replies
  • 5 likes

Playlists Won't Load

Okay, so I now have a Samsung and when I use Spotify and go to "Your Music", when I select a Playlist it won't load.I then type in my username in the search bar and when I access the playlists, they will actually load and play with no problems.

Casual Listener

Okay, so I now have a Samsung and when I use Spotify and go to "Your Music", when I select a Playlist it won't load. I then type in my username in the search bar and when I access the playlists, t...

Joe

Community Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Payment Options for Android

I have $18.86 Google Play Balance and I can't use that for Premium it won't show a option for Google Play Balance all it shows is PayPal,Crédit Card or Debit, and PaysafeCard. Plz help me so I can use my Google Play Balance

Newbie

I have $18.86 Google Play Balance and I can't use that for Premium it won't show a option for Google Play Balance all it shows is PayPal,Crédit Card or Debit, and PaysafeCard. Plz help me so I can us...

Joe

Community Legend

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Not working.

I am on a family plan and my account is saying im not premium anymore but all the other accounts are working.

Newbie

I am on a family plan and my account is saying im not premium anymore but all the other accounts are working.

Joe

Community Legend

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

linked songs

Good evening, so guys I'm having a problem due to the synchronization of songs from my device, through the settings I linked my device songs with Spotify, how can I reverse this?

Newbie

Good evening, so guys I'm having a problem due to the synchronization of songs from my device, through the settings I linked my device songs with Spotify, how can I reverse this?

Joe

Community Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

premium doesnt start

I have paid four times the cost but premium doesnt start yet.

Newbie

I have paid four times the cost but premium doesnt start yet.

Joe

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Spotify crash on start up

I have been having problems with spotify crashing on start up.Whenever I start spotify it crashes after 1 second. I tried the clean reinstall (https://support.spotify.com/is/using_spotify/troubleshooting2/reinstallation-of-spotify/) i tried installin...

Newbie

I have been having problems with spotify crashing on start up. Whenever I start spotify it crashes after 1 second.   I tried the clean reinstall (https://support.spotify.com/is/using_spotify/...

Joe

Community Legend

1046 Views

1 replies

0 likes

  • 1046 Views
  • 1 replies
  • 0 likes

I am listening music and suddenly got offline

I have a great wifi connection on my android tablet and never get off wifi line "except" when I am listening Spotify. Suddenly got offline. No easy then to get on line again, need to restart my tablet.Tried already to update the software on the table...

Newbie

I have a great wifi connection on my android tablet and never get off wifi line "except" when I am listening Spotify. Suddenly got offline. No easy then to get on line again, need to restart my table...

Joe

Community Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Cant lissen to offline playlist when my phone is on lock

I got premium Spotify and when i dawnload my playlist and change to offline mode and play music. About 10 sec after i lockdown my phone it stopt playing thema music.

Newbie

I got premium Spotify and when i dawnload my playlist and change to offline mode and play music. About 10 sec after i lockdown my phone it stopt playing thema music.

Joe

Community Legend

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes