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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387602 Views

545 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

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"Sync over Cellular" not working. Please help?

Hi all, When I turn on my "Sync over cellular" option, no downloading occurs, and when I return to an album to try to download, it says "Turn on sync over cellular to download" (even though it's already on??). I have no access to wifi so must rely on...

Newbie

  Hi all,    When I turn on my "Sync over cellular" option, no downloading occurs, and when I return to an album to try to download, it says "Turn on sync over cellular to down...

GemMuzz

Casual Listener

1253 Views

1 replies

1 likes

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ANDROID DOES NOT CHANGE LANGUAGE

Good afternoon, My spotify does not change the language for portuges brazil, but it is only in my android smartphone that does not change, in other devices or web is normal in portuguese.What can it be?Thank you so much.

Casual Listener

Good afternoon, My spotify does not change the language for portuges brazil, but it is only in my android smartphone that does not change, in other devices or web is normal in portuguese. What can i...

Joe

Community Legend

7751 Views

5 replies

0 likes

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Can't play songs in a particular playlists

I've been searching for local songs from my country (Philippines) and I found plenty in Spotify, though it's quite annoying that some of them are not playable. WindowsAndroidAndroidI've tried both the Windows app and the Android app but none can play...

Casual Listener

I've been searching for local songs from my country (Philippines) and I found plenty in Spotify, though it's quite annoying that some of them are not playable.  Windows Android Android I've ...

IanKyles

Casual Listener

653 Views

2 replies

0 likes

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  • 2 replies
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[Android] Songs cutting out early and no button to watch video ad

Hi all,I'm running Spotify on a Sony Xperia Z3 Compact with Android Lollipop.For some reason, everytime an ad plays it comes on early, stopping my song early and sometimes halfway through.I also have an issue where with the "watch now for 30 minutes ...

Newbie

Hi all, I'm running Spotify on a Sony Xperia Z3 Compact with Android Lollipop. For some reason, everytime an ad plays it comes on early, stopping my song early and sometimes halfway through. ...

Deisou

Newbie

1193 Views

1 replies

0 likes

adverts
cutting
songs
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SD Card Option Returns, what about OTG USB Flashdrives

The way manufacturers are going is to forget about SD cards and exapandable memory. Apple have always done it, Motorola Nexus / Google did away with it, and I think it was written into the contract for Hewuei (SP) Nexus 6P to name but a few. After th...

Newbie

The way manufacturers are going is to forget about SD cards and exapandable memory.  Apple have always done it, Motorola Nexus / Google did away with it, and I think it was written into the cont...

stevenascott

Music Fan

707 Views

1 replies

1 likes

  • 707 Views
  • 1 replies
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No puedo utilizar mi cuenta

Que tal amigos, el problema mío fue que antes tenía 3 dispositivos conectados en mi cuenta, el caso fue que cambie de celular y lo reinicie y ya cuando puse todo al nuevo entre a mi cuenta y no me permite descargar mis canciones porque marca que ya p...

Casual Listener

Que tal amigos, el problema mío fue que antes tenía 3 dispositivos conectados en mi cuenta, el caso fue que cambie de celular y lo reinicie y ya cuando puse todo al nuevo entre a mi cuenta y no me pe...

FranciscoJFA

Casual Listener

434 Views

3 replies

0 likes

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  • 3 replies
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Automatic Playlist after audio books

Hey...I have a problem when I hear an audio book on my phone and on all my other hardware via Spotify ist follows automatically a playlist depending in that audio book. I will hear it to put me to sleep...And the bad music wakes mehr up. Could you pl...

Newbie

Hey... I have a problem when I hear an audio book on my phone and on all my other hardware via Spotify ist follows automatically a playlist depending in that audio book. I will hear it to put me to ...

332 Views

0 replies

0 likes

  • 332 Views
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Spotify premium

[ITA] Ho attivato spotify premium con l'offerta di un euro per tre mesi, per una settimana è andato bene poi mi ha iniziato a dire che non ho spotify premium

Newbie

[ITA] Ho attivato spotify premium con l'offerta di un euro per tre mesi, per una settimana è andato bene poi mi ha iniziato a dire che non ho spotify premium

306 Views

0 replies

0 likes

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Probleme sur family

Je suis sur le family de ma femme mais je n'arrive pas a ecouter ma musique quand elle ecoute sa musique qur son téléphone je vois ce qu'elle ecoute sur mon telephone comment dissocier leq compte s merci

Newbie

Je suis sur le family de ma femme mais je n'arrive pas a ecouter ma musique quand elle ecoute sa musique qur son téléphone je vois ce qu'elle ecoute sur mon telephone comment dissocier leq compte s m...

299 Views

0 replies

1 likes

  • 299 Views
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  • 1 likes

Speichern auf SD-Card nicht möglich

Ich habe das Problem jetzt auch. Bis gestern konnte ich das noch unter Einstellungen festlegen. Kennt jemand eine Lösung?

Newbie

Ich habe das Problem jetzt auch. Bis gestern konnte ich das noch unter Einstellungen festlegen. Kennt jemand eine Lösung?

266 Views

0 replies

0 likes

  • 266 Views
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Solved!! App keeps crashing and also app closes when clearing all recently used apps.

Hi there,You'll be happy to know I've recently joined Spotify and premium after previously using Google Play Music (I used to download my music and upload it there). Just a few problems I am having...Please note this is nothing to do with the power s...

Casual Listener

 Hi there, You'll be happy to know I've recently joined Spotify and premium after previously using Google Play Music (I used to download my music and upload it there).   Just a few probl...

adamdevey

Casual Listener

3192 Views

4 replies

0 likes

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  • 4 replies
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Playlists will not appear on mobile app and vice versa

Playlists will not appear on mobile app and vice versa, i have tried everything.I have tried to restart app, go offline and shut down firewall..Please help me.

Casual Listener

Playlists will not appear on mobile app and vice versa, i have tried everything.I have tried to restart app, go offline and shut down firewall..Please help me.

Jacob

Community Legend

586 Views

3 replies

0 likes

  • 586 Views
  • 3 replies
  • 0 likes

Library

My library is not showing up in this new version of the app

Newbie

My library is not showing up in this new version of the app

Joe

Community Legend

938 Views

1 replies

2 likes

  • 938 Views
  • 1 replies
  • 2 likes

Bug? Now Playing Bar disappears with latest Android IOS style Update

On my ZTE Axon 7 phone as well as Samsung Tab S2 both using Android 6.0.1 and latest Spotify app the Now Playing bar that allows you to skip and pause dissappears whenever the screen turns off or if I switch to other applications. It does not come ba...

Regular

On my ZTE Axon 7 phone as well as Samsung Tab S2 both using Android 6.0.1 and latest Spotify app the Now Playing bar that allows you to skip and pause dissappears whenever the screen turns off or if ...

GGROCH

Regular

1484 Views

4 replies

1 likes

  • 1484 Views
  • 4 replies
  • 1 likes

Spotify Connect does not connect to LG Sound Bar (360W) LG Music Flow

=== START OF TEMPLATE === Brief description of the issue: LG Sound Bar LAS855M (360W) LG Music Flow doesn't show up in the list of Devices. Same problem in my Nexus 9, LG V10, and Spotify 1.0.28.87.g8f9312a4 on my PC. I checked Chromecast and LG Musi...

Newbie

=== START OF TEMPLATE ===   Brief description of the issue:   LG Sound Bar LAS855M (360W) LG Music Flow doesn't show up in the list of Devices.  Same problem in my Nexus 9, LG...

_Sergio_

Music Fan

7588 Views

3 replies

0 likes

LG
LG Music Flow
LG Sound Bar
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Spotify stops playing randomly on Lenovo android

I've tried re installing, clearing the cache and re downloading my songs but it still stops playing, it's very frustrating already. I bought a 3 month subcription so imagine my dissapoinment. Please help.

Visitor

I've tried re installing, clearing the cache and re downloading my songs but it still stops playing, it's very frustrating already. I bought a 3 month subcription so imagine my dissapoinment. Please ...

Pelu

Newbie

753 Views

2 replies

0 likes

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Solved!! "Silent" playing of songs

I am using Spotify on my Android for what I have always used it for, and for what it was originally intended. That ones makes playlists, downloads them then plays them once downloaded. Although the playlist is now all on the device, Spotify in the la...

Roadie

I am using Spotify on my Android for what I have always used it for, and for what it was originally intended.   That ones makes playlists, downloads them then plays them once downloaded. &nbs...

Joe

Community Legend

14057 Views

9 replies

5 likes

  • 14057 Views
  • 9 replies
  • 5 likes

Playlists Won't Load

Okay, so I now have a Samsung and when I use Spotify and go to "Your Music", when I select a Playlist it won't load.I then type in my username in the search bar and when I access the playlists, they will actually load and play with no problems.

Casual Listener

Okay, so I now have a Samsung and when I use Spotify and go to "Your Music", when I select a Playlist it won't load. I then type in my username in the search bar and when I access the playlists, t...

Joe

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Payment Options for Android

I have $18.86 Google Play Balance and I can't use that for Premium it won't show a option for Google Play Balance all it shows is PayPal,Crédit Card or Debit, and PaysafeCard. Plz help me so I can use my Google Play Balance

Newbie

I have $18.86 Google Play Balance and I can't use that for Premium it won't show a option for Google Play Balance all it shows is PayPal,Crédit Card or Debit, and PaysafeCard. Plz help me so I can us...

Joe

Community Legend

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes