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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6848 Views

0 replies

7 likes

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Solved!! Data usage question

I had spotify premium and downloaded my entire playlist of songs on to my phone. Since my premium has run out and I need to be online to listen, will it use the downloaded music when i'm online and therefore a lot less data? Or will it stream the mus...

Newbie

I had spotify premium and downloaded my entire playlist of songs on to my phone. Since my premium has run out and I need to be online to listen, will it use the downloaded music when i'm online and t...

Joe

Community Legend

422 Views

1 replies

0 likes

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Spotify wont play

Hi! My brother seems to have a problem where he cant play any song or any playlist from hos android Phone. He has uninstalled the app and reinstalled it. No difference. When he klicks them nothing happens. Help!

Newbie

Hi! My brother seems to have a problem where he cant play any song or any playlist from hos android Phone. He has uninstalled the app and reinstalled it. No difference. When he klicks them nothing ha...

Spyker

Casual Listener

383 Views

2 replies

0 likes

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Streaming problem on amazon fire

Hi all I have a lot of problem while listening to spotify with the amazon fire tv.My internet connection is good (150Mbit/s) and I never have any problems with any films. But in spotify the music often stops a few second before the end of the song an...

Casual Listener

Hi all   I have a lot of problem while listening to spotify with the amazon fire tv. My internet connection is good (150Mbit/s) and I never have any problems with any films. But in spotify th...

234 Views

0 replies

0 likes

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Sound is somewhat low on Android app

The sound on the Spotfiy app is somewhat quieter than the sound on my music player for the same songs, and I'm confused as to why. I've tried just about anything, any help?

Newbie

The sound on the Spotfiy app is somewhat quieter than the sound on my music player for the same songs, and I'm confused as to why. I've tried just about anything, any help?

Joe

Community Legend

293 Views

1 replies

0 likes

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Solved!! How do I stop Spotify shuffling tracks even if i haven't clicked shuffle play?

Spotify always shuffles tracks even if I don't click the shuffle button. I just want to play album tracks in the proper order. What am I doing wrong? There don't seem to be any menu options to manage the order of play. It' s damned annoying when the ...

Newbie

Spotify always shuffles tracks even if I don't click the shuffle button. I just want to play album tracks in the proper order. What am I doing wrong?  There don't seem to be any menu options to ...

aluhzay

Newbie

685 Views

2 replies

0 likes

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Is there a way for upload a music from phone to Spotify?

Hi . I wanna upload a song to Spotify . I cant find a lot song in there thats why i want to upload. is there anything about it that i can do

Newbie

Hi . I wanna upload a song to Spotify . I cant find a lot song in there thats why i want to upload. is there anything about it that i can do

Joe

Community Legend

389 Views

1 replies

0 likes

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[Android 6+]Notification bar, BT, Pausing on calls and other issues

There's been an avalanche of posts recently reporting the following issues: No notification bar Widget/notification controls not working Bluetooth controls not working Music not pausing when receiving/making calls The volume of posts across a large n...

Community Legend

There's been an avalanche of posts recently reporting the following issues: No notification bar Widget/notification controls not working Bluetooth controls not working Music not pausing whe...

871 Views

0 replies

0 likes

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Solved!! Sort Starred list by date added

Really appreciated this feature stayed with android longer than apple but alas no longer. I use the starred list to create a playlist of my very favcourite songs and often shuffle this. It's often nice to listen to stuff one has added most recently b...

Casual Listener

Really appreciated this feature stayed with android longer than apple but alas no longer.   I use the starred list to create a playlist of my very favcourite songs and often shuffle this. &nb...

Joe

Community Legend

622 Views

1 replies

0 likes

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Downloaded data deleted

I´m extremely frustrated with Spotify lately. Spotify is constantly swifting from SD storage to internal storage. When I archieve that Spotify recongnizes the SD again and swift to SD storage, it redownloads all the songs, altought they are already d...

Casual Listener

I´m extremely frustrated with Spotify lately. Spotify is constantly swifting from SD storage to internal storage. When I archieve that Spotify recongnizes the SD again and swift to SD storage, it red...

Kirkshoe

Roadie

603 Views

5 replies

1 likes

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Offline songs deleted and cant download them again

So I went to download a new album by a band and noticed that some of the songs from other albums had disappeared from my available offline songs. When I went to download them again I couldn't. I haven't checked to see if I lost any other artists but ...

Newbie

So I went to download a new album by a band and noticed that some of the songs from other albums had disappeared from my available offline songs. When I went to download them again I couldn't. I have...

Joe

Community Legend

359 Views

1 replies

0 likes

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Only offline playlists are available when abroad

Hi, I live in the UK but I often travel to Ireland to see friends and family. When I'm back in Ireland I notice that only my offline playlists are available even though I have roaming turned on. My partner also experiences this issue when he is in Ir...

Casual Listener

Hi,   I live in the UK but I often travel to Ireland to see friends and family.  When I'm back in Ireland I notice that only my offline playlists are available even though I have roaming ...

Francobulghe

Newbie

504 Views

4 replies

0 likes

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Solved!! sending music on android

hi, from few months i can't share music anymore by sending private messages to my followers on spotify. the sending option is working only on web player and if i try to share a song with spotify for android it suggests me to send by whatsapp. anyone ...

Casual Listener

hi, from few months i can't share music anymore by sending private messages to my followers on spotify. the sending option is working only on web player and if i try to share a song with spotify for ...

roko1

Regular

719 Views

3 replies

1 likes

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Shuffle doesn't work

I have a Samsung Galaxy Note 3,rooted with xposed installed (none of the modules I have affect or modify spotify) and running Android 5.1.1. I have always been able to use the Shuffle button with the free plan but suddenly it stopped working and I ha...

Newbie

I have a Samsung Galaxy Note 3,rooted with xposed installed (none of the modules I have affect or modify spotify) and running Android 5.1.1. I have always been able to use the Shuffle button with the...

Joe

Community Legend

600 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution [Bug?] Spotify resets/loses the last played song in a playlist

If I'm halfway through a playlist and I stop listening for a few hours, the next time I open the app, for some reason it resets the player and removes any information about the current position in the playlist/queue. What's interesting is that when I...

Newbie

If I'm halfway through a playlist and I stop listening for a few hours, the next time I open the app, for some reason it resets the player and removes any information about the current position in th...

user-removed

Not applicable

585 Views

1 replies

0 likes

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Songs been removed

The Artist "Spongebozz" and all his songs been removed after a few months on spotify. Is that just in my country (germany)? Or is something wrong with my account?

Newbie

The Artist "Spongebozz" and all his songs been removed after a few months on spotify. Is that just in my country (germany)? Or is something wrong with my account?

BSL13

Newbie

599 Views

2 replies

0 likes

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Solved!! Can't click on a specific songs

Hey, Ive got a family premium for a while and everything worked fine untill a few days ago every time I click on a song a window opens(go to song radio/artist and so on) and the song itselfs doesnt play. If i want to play anything just by shuffle pla...

Casual Listener

Hey, Ive got a family premium for a while and everything worked fine untill a few days ago every time I click on a song a window opens(go to song radio/artist and so on) and the song itselfs doesnt p...

Joe

Community Legend

8310 Views

6 replies

0 likes

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My downloaded songs won't play offline

HTC M9 - recently updated OSSpotify version - 6.5.0.1816 armV7 All the songs I had downloaded are no longer downloaded and won't play offline......I also am having trouble with my storage being full, but there is no option on spotify to select my SD ...

Newbie

HTC M9 - recently updated OS Spotify version - 6.5.0.1816 armV7   All the songs I had downloaded are no longer downloaded and won't play offline...... I also am having trouble with my storag...

Joe

Community Legend

670 Views

1 replies

0 likes

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Distorted sound on oneplusthree

When I'm playing song on my phone the sound is distorted/robotic hollow. The problem is only from Spotify as I've been playing videos on YouTube without any sound problems. Anyone encountered the problem as mine?

Newbie

When I'm playing song on my phone the sound is distorted/robotic hollow. The problem is only from Spotify as I've been playing videos on YouTube without any sound problems. Anyone encountered the pro...

463 Views

0 replies

0 likes

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Internet via bluetooth - no download

Phone : Sony M4 - Android 6.Problem:I have Raspberry Pi which spread internet conection via bluetooth (Blueman -> Service).Phone have connection to Internet and I can listen music.But when I want to download music to my library Spotyfy says "To downl...

Casual Listener

Phone : Sony M4 - Android 6. Problem: I have Raspberry Pi which spread internet conection via bluetooth (Blueman -> Service). Phone have connection to Internet and I can listen music. But when...

abkaluga

Casual Listener

820 Views

3 replies

0 likes

bluetooth
Download mode doesn't work
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