Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
115226 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
231637 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
591136 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
485625 Views
580 replies
42 likes
ok so Spotify stops playing after like 10 songs, but this only happens when I click shuffle for an artist,, any artist and y shuffle their music it stops after like 10 songs and starts again like if it was a playlist
ok so Spotify stops playing after like 10 songs, but this only happens when I click shuffle for an artist,, any artist and y shuffle their music it stops after like 10 songs and starts again like if ...
Casual Listener
776 Views
2 replies
0 likes
Can someone tell me if the only way to play your playlist in preferred order on your android is by buying a premium subscription? It will play playlist in order on desktop, but not android. It will find different songs by the authors on android. Than...
Can someone tell me if the only way to play your playlist in preferred order on your android is by buying a premium subscription? It will play playlist in order on desktop, but not android. It will f...
Community Legend
1057 Views
6 replies
0 likes
Ive had premium deleted the app by accident, reinstalled, signed in and now I dont even have premium any more.
Ive had premium deleted the app by accident, reinstalled, signed in and now I dont even have premium any more.
Community Legend
415 Views
1 replies
0 likes
Community Legend
363 Views
1 replies
0 likes
I have experienced this more than once before for only 1-2 songs at a time. This time a large sum of my offline songs are gone. They were on sd card. Anyone familiar with this problem? What may have caused this?
I have experienced this more than once before for only 1-2 songs at a time. This time a large sum of my offline songs are gone. They were on sd card. Anyone familiar with this problem? What may have ...
325 Views
0 replies
0 likes
Casual Listener
694 Views
4 replies
0 likes
Hello! I have a question.I have downloaded some of my playlists to listen to offline. When is this triggered? Meaning if Im driving down the road listening to one of my offline lists, is it playing locally, or is it playing from the cloud? Trying to ...
Hello! I have a question. I have downloaded some of my playlists to listen to offline. When is this triggered? Meaning if Im driving down the road listening to one of my offline li...
Regular
1409 Views
7 replies
0 likes
Too bad Spotify doesn't have a person available for help. I'm sure they have lost customers that way. They lost me because I couldn't log on. The pre programed help, didn't!
Too bad Spotify doesn't have a person available for help. I'm sure they have lost customers that way. They lost me because I couldn't log on. The pre programed help, didn't!
Roadie
450 Views
1 replies
0 likes
When using Spotify on Android in online mode, even if I'm listening to a downloaded playlist it will use data. Why? It didn't do this before. Currently using version 7.2.0.1250 armV7 I've tried restricting its connections to mobile network but still ...
When using Spotify on Android in online mode, even if I'm listening to a downloaded playlist it will use data. Why? It didn't do this before. Currently using version 7.2.0.1250 armV7 ...
Roadie
564 Views
1 replies
1 likes
I am testing both deezer and spotify to decide which is the best for me.I have found a lot of things where the one has a big plus and the other a big minus, in both ways, quite crazy indeed. Anyway .... in deezer the streaming quality is: enhanced, b...
I am testing both deezer and spotify to decide which is the best for me. I have found a lot of things where the one has a big plus and the other a big minus, in both ways, quite crazy indeed. Anyway...
Community Legend
492 Views
1 replies
0 likes
I can't dowload the songs on my phone from my local file on my computer. They are in a playlist and Spotify tells me to just download the playlist but nothing happens, it says it's downloaded but I can't listen to the song. What can I do?
I can't dowload the songs on my phone from my local file on my computer. They are in a playlist and Spotify tells me to just download the playlist but nothing happens, it says it's downloaded but I c...
Community Legend
379 Views
1 replies
0 likes
Hey,I've been waiting for the current update for months now. I'm using a Galaxy S7. Two friends of mine got the update on the same day, like I said, months ago. I'm still forced to use the older UI which is not very user friendly. In my opinion, you ...
Hey, I've been waiting for the current update for months now. I'm using a Galaxy S7. Two friends of mine got the update on the same day, like I said, months ago. I'm still forced to use the older UI...
Casual Listener
1302 Views
3 replies
0 likes
Now that Spotify has been released for the Gear S3, has anyone had any issues connecting to LTE and streaming from LTE? I have no issues listening to spotify while my phone is connected to the S3, but I just tried taking it on a walk without my phone...
Now that Spotify has been released for the Gear S3, has anyone had any issues connecting to LTE and streaming from LTE? I have no issues listening to spotify while my phone is connected to the ...
Newbie
4131 Views
6 replies
0 likes
Tengo un problema soy usuario Spotify premium y en Mi Celular no me permite descargar musica dice que tengo más de 3 dispositivos en modo offlineYa me metí a la página principal y le di cerrar seción en todos lados y Borre todos los que decía que usa...
Tengo un problema soy usuario Spotify premium y en Mi Celular no me permite descargar musica dice que tengo más de 3 dispositivos en modo offline Ya me metí a la página principal y le di cerrar seci...
Roadie
580 Views
1 replies
0 likes
Tengo spotify premium y de unos dias hacia aca observe que aunque acabara de actualizar mis listas, varias de estas no se reproducian. En la foto adjunta se puede ver que unas estan remarcadas y otras no tanto, las cuales son las que no puedo reprodu...
Tengo spotify premium y de unos dias hacia aca observe que aunque acabara de actualizar mis listas, varias de estas no se reproducian. En la foto adjunta se puede ver que unas estan remarcadas y otra...
Roadie
429 Views
1 replies
0 likes
As the title states. Very, very annoying. I've tried the steps that I found in other threads but they don't work. Help, anyone? Thanks
As the title states. Very, very annoying. I've tried the steps that I found in other threads but they don't work. Help, anyone? Thanks
270 Views
0 replies
0 likes
I have been using Spotify on my laptop and Android phone for a little while now and there seems to be a problem in playing songs on my phone. Some songs that I tried to find on my laptop weren't be able to download, only to add to one of my playlists...
I have been using Spotify on my laptop and Android phone for a little while now and there seems to be a problem in playing songs on my phone. Some songs that I tried to find on my laptop weren't be a...
Community Legend
2176 Views
5 replies
0 likes
Hi, Guys...I'm using Spotify Premium on CM 14.1 Redmi Note 4G. So when I want to play any song, it always stuttering. I believe that the problem is in the Equalizer. But every EQ I used, it always stuttering (AudioFX, PinPong's Equalizer, etc). I had...
Hi, Guys... I'm using Spotify Premium on CM 14.1 Redmi Note 4G. So when I want to play any song, it always stuttering. I believe that the problem is in the Equalizer. But every EQ I used, it alway...
343 Views
0 replies
0 likes
After a recent update the menu slot 'my music' changed to 'I' on my samsung mobile phone (bottom right on the picture) and my downloaded music disappeared. Now i can just safe songs by marking it as favourite. Had anyone the same problem or knows how...
After a recent update the menu slot 'my music' changed to 'I' on my samsung mobile phone (bottom right on the picture) and my downloaded music disappeared. Now i can just safe songs by marking ...
Community Legend
405 Views
1 replies
0 likes
Although this page: (https://support.spotify.com/nl/using_spotify/playlists/listen-to-local-files/) suggests that I can play/sync my local files from my PC to my phone, it doesn't work. I have a Premium account, I've downloaded the songs both on my P...
Although this page: (https://support.spotify.com/nl/using_spotify/playlists/listen-to-local-files/) suggests that I can play/sync my local files from my PC to my phone, it doesn't work. I have a Prem...
Casual Listener
1371 Views
7 replies
0 likes
