Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195476 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195476 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537019 Views

78 replies

3 likes

  • 537019 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

441714 Views

565 replies

37 likes

Account
Free
  • 441714 Views
  • 565 replies
  • 37 likes

Lost all my downloaded songs

I have joined Spotfy yesterday, and already signed to the Premium account. I have spent all day long downloading songs so I can hear them in the Offline mode. In the end of the day, after using the app without any problems, I realize all the songs I ...

Casual Listener

I have joined Spotfy yesterday, and already signed to the Premium account. I have spent all day long downloading songs so I can hear them in the Offline mode. In the end of the day, after using the a...

Englos

Newbie

667 Views

3 replies

1 likes

  • 667 Views
  • 3 replies
  • 1 likes

Spotify crashed while deleting cache and data

Hi everyoneI just tried deleting all cache and data via the Spotify app on my google pixel phone as I forgot to set download quality to extreme. I was playing a song at the time and the app went to a black screen when I pressed OK to delete. In the n...

Music Fan

Hi everyone I just tried deleting all cache and data via the Spotify app on my google pixel phone as I forgot to set download quality to extreme. I was playing a song at the time and the app went to...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Pokemon

My s7 edge doesn't give me an option to start my music from my notification bar.

Newbie

My s7 edge doesn't give me an option to start my music from my notification bar.

Masta_22

Roadie

445 Views

1 replies

1 likes

  • 445 Views
  • 1 replies
  • 1 likes

Cannot filter downloaded songs

So I solved the problem of the app always deleting my songs. But now when I go to filter my downloaded albums, only the same four sings show up, even though I have many albums downloaded. Pretty annoying consoderi ng I have hundreds of albums saved. ...

Casual Listener

So I solved the problem of the app always deleting my songs. But now when I go to filter my downloaded albums, only the same four sings show up, even though I have many albums downloaded. Pretty anno...

Joe

Community Legend

936 Views

6 replies

0 likes

  • 936 Views
  • 6 replies
  • 0 likes

Podcast won't play

I found a podcast that is only available on mobile but it won't play on my Spotify app. I tried opening the direct link that opens the app and it didn't work. I also tried searching for it in- app but it won't show up in the searches. The podcast is ...

Newbie

I found a podcast that is only available on mobile but it won't play on my Spotify app. I tried opening the direct link that opens the app and it didn't work. I also tried searching for it in- app bu...

1062 Views

0 replies

0 likes

  • 1062 Views
  • 0 replies
  • 0 likes

Solved!! "Your Library" gone. Just says "Me"?

After downloading the new update for Spotify the "your library" tab on the bottom left turned into "Me" and it only shows playlist, favorites, mixes and recently played. I'm not able to view my library even though it works fine on my pc. I must be mi...

Casual Listener

After downloading the new update for Spotify the "your library" tab on the bottom left turned into "Me" and it only shows playlist, favorites, mixes and recently played. I'm not able to view my libra...

Toppmad

Casual Listener

1202 Views

6 replies

1 likes

  • 1202 Views
  • 6 replies
  • 1 likes

My Downloaded playlist never stays downloaded!!

I dont understand why, after having my spotify account for years, my same playlist never remains downloaded. It's so frustrating to realize as I'm about to board a plane or go to into a data- less space that I can't listen ti my playlist that I have ...

Casual Listener

I dont understand why, after having my spotify account for years, my same playlist never remains downloaded. It's so frustrating to realize as I'm about to board a plane or go to into a data- less sp...

pmccunniff

Casual Listener

591 Views

3 replies

0 likes

  • 591 Views
  • 3 replies
  • 0 likes

Spotify App get down after few tracks!

Hi,I have a Samsung Note 3 and my Spotify app is always on the latest version. But since I have Spotify Premium the App turn after about 3 Tracks off. Why?What can I do? LGTheAndrix*

Casual Listener

Hi, I have a Samsung Note 3 and my Spotify app is always on the latest version. But since I have Spotify Premium the App turn after about 3 Tracks off.  Why? What can I do?   LG TheAn...

theandrix

Casual Listener

610 Views

4 replies

0 likes

  • 610 Views
  • 4 replies
  • 0 likes

Unable to download over 2G/3G even with enabled settings.

Hello. I started using Spotify Premium this week and until now everything seemed to work just fine. The problem however is: when I'm at work I have to use my mobile data connection since our WiFi is connected to the internet via proxy and Android is ...

Casual Listener

Hello.    I started using Spotify Premium this week and until now everything seemed to work just fine. The problem however is: when I'm at work I have to use my mobile data connection...

Smert11

Casual Listener

28654 Views

15 replies

1 likes

  • 28654 Views
  • 15 replies
  • 1 likes

[Android][Browse] UI Feedback

So here's a shot of the current UI on my 5.5" Moto G4: Looking at the My Songs menu (where I spend a lot of time), the song list itself does not seem to be the app's biggest priority. Between:the Android status barthe "All Songs" title at the topthe ...

Music Fan

So here's a shot of the current UI on my 5.5" Moto G4:   Looking at the My Songs menu (where I spend a lot of time), the song list itself does not seem to be the app's biggest priority. Be...

Joe

Community Legend

1614 Views

1 replies

0 likes

Android
Browse
  • 1614 Views
  • 1 replies
  • 0 likes

App crashes when skipping songs

When I am listening to a playlist on the Spotify app I frequently encounter crashes when I am skipping through a lot of tracks, the entire app will suddenly just lock up completely, I can't do anything within the app and Android doesn't throw up the ...

Newbie

When I am listening to a playlist on the Spotify app I frequently encounter crashes when I am skipping through a lot of tracks, the entire app will suddenly just lock up completely, I can't do anythi...

cFinn79

Newbie

1985 Views

1 replies

3 likes

  • 1985 Views
  • 1 replies
  • 3 likes

Spotify is crashing on LG V20 when opening Settings and attempting to scroll down to Equalizer.

My LG V20 is crashing when performing the following steps within Spotify application. Steps:Open Spotify (latest) on an AT&T LG V20 (latest updates and security patches applied).Click on the icon at the bottom navigation menu that looks like a few bo...

Newbie

My LG V20 is crashing when performing the following steps within Spotify application.   Steps: Open Spotify (latest) on an AT&T LG V20 (latest updates and security patches applied). Cli...

Julbart

Casual Listener

1622 Views

7 replies

0 likes

  • 1622 Views
  • 7 replies
  • 0 likes

Android app -UI Lang selection

Hi,I would like to have an option to switch to English language in Spotify from my default language. I'm not saying that translation is bad, just would be easier to follow Forums guidance and somehow it seems more natural to have it in English as all...

Music Fan

Hi, I would like to have an option to switch to English language in Spotify from my default language. I'm not saying that translation is bad, just would be easier to follow Forums guidance and someh...

martymax

Newbie

3942 Views

3 replies

5 likes

Android App
language
  • 3942 Views
  • 3 replies
  • 5 likes

Single section not showing on android

So yeah. Ive normally seen all the artists singles under the album section where it reads "singles" but suddenly one day the single section had dissappeared and I cant see any singles on the artist page. I can search the singles from search bar and i...

Newbie

So yeah. Ive normally seen all the artists singles under the album section where it reads "singles" but suddenly one day the single section had dissappeared and I cant see any singles on the artist p...

Joe

Community Legend

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
  • 0 likes

Solved!! Prblem with Samsung Galaxy A8

I bought a Samsung Galaxy A8 with Android Lollypop and Spotify worked well. A week ago I actualized it to Android Marshmallow (6.0.1) and it doesn't save the songs to the SD card and sometimes the app crashes and makes the phone to reboot. Sometimes ...

Casual Listener

I bought a Samsung Galaxy A8 with Android Lollypop and Spotify worked well. A week ago I actualized it to Android Marshmallow (6.0.1) and it doesn't save the songs to the SD card and sometimes the ap...

Joe

Community Legend

3792 Views

6 replies

0 likes

  • 3792 Views
  • 6 replies
  • 0 likes

Android marshmallow - problems since upgrading to Premium

Since upgrading to Premium, every time I now start the app, it is very laggy and often crashes. I have cleared the cache and even reinstalled. Problem persists.Xperia Z3c

Casual Listener

Since upgrading to Premium, every time I now start the app, it is very laggy and often crashes. I have cleared the cache and even reinstalled. Problem persists. Xperia Z3c

Eurosimz

Casual Listener

707 Views

4 replies

0 likes

  • 707 Views
  • 4 replies
  • 0 likes

How long does it take to remove storage data off phone after turning off "available offline".

Surprised that it does not do this right away. I am always near the storage limit of my phone and like to rotate the offline albums, and so I find it very frustrating that the data is not immediately removed after turning off "available offline".1. H...

Music Fan

Surprised that it does not do this right away. I am always near the storage limit of my phone and like to rotate the offline albums, and so I find it very frustrating that the data is not immediately...

tman202

Music Fan

1558 Views

7 replies

1 likes

  • 1558 Views
  • 7 replies
  • 1 likes

add song to queue instead of replace it

When I have a playlist in my queue and i search for new songs, i touch the songname instead of the three points (...), to add it and then my queue is replaced. is a possibility to avoid that? greatings.

Casual Listener

When I have a playlist in my queue and i search for new songs, i touch the songname instead of the three points (...), to add it and then my queue is replaced.   is a possibility to avoid that...

Joe

Community Legend

616 Views

1 replies

0 likes

queue management
  • 616 Views
  • 1 replies
  • 0 likes

Music Stops Playing When Screen is Off

I have the Samsung Note 5 and have been experiencing problem with playing songs on Spotify (for probably 6months now) that aren't downloaded to my own playlist. Songs would just stop playing/streaming when I went to other apps (i.e. instagram, FB) wh...

Newbie

I have the Samsung Note 5 and have been experiencing problem with playing songs on Spotify (for probably 6months now) that aren't downloaded to my own playlist. Songs would just stop playing/streamin...

feelikeastrangr

Community Legend

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes

Offline tracks

Hey, since I had my OnePlus 3T I cannot download tracks when I use the mobile data while the setting " Download with mobile " is already enbled.If someone can help me to fix this problem, thank you

Newbie

Hey, since I had my OnePlus 3T I cannot download tracks when I use the mobile data while the setting " Download with mobile " is already enbled. If someone can help me to fix this problem, thank you

297 Views

0 replies

0 likes

  • 297 Views
  • 0 replies
  • 0 likes