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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107394 Views

26 replies

3 likes

  • 107394 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217332 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217332 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571442 Views

79 replies

3 likes

  • 571442 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470755 Views

577 replies

40 likes

Account
Free
  • 470755 Views
  • 577 replies
  • 40 likes

Updating spotify on android resets settings, deletes downloaded tracks

Brief description of the issue: Updates for Spotify on Android resets storage settings and deletes all downloaded tracksSteps to reproduce the issue:Updated Spotify on AndroidStart Spotify, notified that I'm logged outLog in to discover storage optio...

Gig Goer

Brief description of the issue: Updates for Spotify on Android resets storage settings and deletes all downloaded tracks Steps to reproduce the issue: Updated Spotify on Android Start Spotify, no...

gilzow

Gig Goer

2127 Views

8 replies

0 likes

Android
Offline Content
settings
  • 2127 Views
  • 8 replies
  • 0 likes

How COMPLETELY OFF automatically launch applications on Android?

How COMPLETELY OFF automatically launch applications on Android? Nothing else does not interest me!Where and how can I permanently disable this feature **bleep**?

Newbie

How COMPLETELY OFF automatically launch applications on Android?  Nothing else does not interest me! Where and how can I permanently disable this feature **bleep**?

644 Views

0 replies

0 likes

auto staring
autoplay
  • 644 Views
  • 0 replies
  • 0 likes

Solved!! Spotify is crashing all the time on my Xperia Z5 compact

Hi, As of this morning, Spotify now crashes ALL THE TIME when I try to use it on my phone. When I try to start it, it thinks about it for a few seconds, then I get the "Unfortunately, Spotify has stopped" message. I've tried the usual things (re-inst...

Regular

Hi,   As of this morning, Spotify now crashes ALL THE TIME when I try to use it on my phone. When I try to start it, it thinks about it for a few seconds, then I get the "Unfortunately, Spotif...

kennymccartney

Regular

1138 Views

2 replies

0 likes

  • 1138 Views
  • 2 replies
  • 0 likes

Spotify Premium Widget Does Not Work Well

I have the HTC EVO 4G LTE phone, and the spotify widget for easy home screen access doesn't work. If I pause a song on the widget, it will pause. However, if I press play, backwards, or forwards after I pause a song, it does not respond. The cover ar...

Newbie

I have the HTC EVO 4G LTE phone, and the spotify widget for easy home screen access doesn't work. If I pause a song on the widget, it will pause. However, if I press play, backwards, or forwards afte...

andrewscooke

Casual Listener

2555 Views

5 replies

0 likes

  • 2555 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Chromecast] Support Backdrop (wallpaper) & Screensaver

I'm using Chromecast connecting my mobile phone to TV and there is problems it Sometimes difference wi-fi connection ok ok I'm using the mobile.de hand it Sometimes claiming that somebody else is using my God I have a premium Spotify Sometimes it not...

Regular

I'm using Chromecast connecting my mobile phone to TV and there is problems it Sometimes difference wi-fi connection ok ok I'm using the mobile.de hand it Sometimes claiming that somebody else is usi...

Lee

Spotify

1045 Views

1 replies

0 likes

  • 1045 Views
  • 1 replies
  • 0 likes

Backup playlists

Existe hoje no Spotify uma forma de fazer backup de listas baixadas offline? Existe um outro modo fora do App?

Casual Listener

Existe hoje no Spotify uma forma de fazer backup de listas baixadas offline? Existe um outro modo fora do App?

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Android version excessive battery drain

I'm on a Nexus 5, fully stock, latest updates. For some reason, Spotify is using way too much battery. On the battery monitor, it's using more power than the screen. What's up with that?

Newbie

I'm on a Nexus 5, fully stock, latest updates. For some reason, Spotify is using way too much battery. On the battery monitor, it's using more power than the screen. What's up with that?

vducloux

Regular

1445 Views

6 replies

0 likes

  • 1445 Views
  • 6 replies
  • 0 likes

Remove Spotify Android App - Keep your off line Music ?

I have spotify premium account and use the Android app, something has gone wrong with the app because it is constantly draining my battery running in the background (will not close). I was told I have to remove the app completely and re-install, ques...

Newbie

I have spotify premium account and use the Android app, something has gone wrong with the app because it is constantly draining my battery running in the background (will not close). I was told I hav...

vducloux

Regular

827 Views

3 replies

0 likes

  • 827 Views
  • 3 replies
  • 0 likes

[Android] Android TV (Philips) - unblock access to TV remote functions

Dear Spotify developers,Thanks for the Android TV app; it has become my app of choice to listen to music.However, the access to some of the remote functions is blocked on my Philips TV. Specifically, the "Settings" and the "TV" buttons do not work, w...

Newbie

Dear Spotify developers, Thanks for the Android TV app; it has become my app of choice to listen to music. However, the access to some of the remote functions is blocked on my Philips TV. Specifica...

664 Views

0 replies

2 likes

Android
  • 664 Views
  • 0 replies
  • 2 likes

Sharing Issue on Android

After becoming a premium member I can no longer share within the Spotify App. When I click the Three dots and then Share, Spotify opens the default Android Share Window asking me which app I want to use to share the track with. Spotify is not an opti...

Casual Listener

After becoming a premium member I can no longer share within the Spotify App.  When I click the Three dots and then Share, Spotify opens the default Android Share Window asking me which app I wa...

corkymac87

Casual Listener

920 Views

3 replies

0 likes

  • 920 Views
  • 3 replies
  • 0 likes

"Your Library" is missing. Has ben replaced by "You"?

Hello Spotify Community "Your Library" in the bottom right corner has disappeared, instead there is just "you".I can not access artists, albums or songs of downloaded music. How can I get my Library back? Android 6.0.1; Sony Xperia Z3 Compact, Spotif...

Newbie

Hello Spotify Community     "Your Library" in the bottom right corner has disappeared, instead there is just "you". I can not access artists, albums or songs of downloaded music. &nbsp...

MartinStoichkov

Community Legend

611 Views

1 replies

1 likes

  • 611 Views
  • 1 replies
  • 1 likes

Track info can't be read

I own an s7 edge. I've tried all the previous soluzione for the samsung smartphone but none of them worked. My track info is simply totally White and I cannot read anything. I've unistalled the app several times, switched themes... I'm getting mad. H...

Visitor

I own an s7 edge. I've tried all the previous soluzione for the samsung smartphone but none of them worked. My track info is simply totally White and I cannot read anything. I've unistalled the app s...

user-removed

Not applicable

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Android N bug

Just got official Android N for my Oneplus 3. For some reason Spotify keeps coming up in the notification field every 5 minutes or so. It's not starting to play. It just comes up. And I have to swipe it away.Why is this happening? Didn't happen befor...

Regular

Just got official Android N for my Oneplus 3. For some reason Spotify keeps coming up in the notification field every 5 minutes or so. It's not starting to play. It just comes up. And I have to swipe...

Reflux_

Community Legend

1434 Views

6 replies

0 likes

Android N
Oneplus
  • 1434 Views
  • 6 replies
  • 0 likes

Settings wont stay saved

Im using a Galaxy s6, never had this problem till i updated the app. Under settings, i turned off "Auto Play" and "Download over Cellular", when i leave that setting section, and go back in, Both of those settings are immediately reverted back. Also ...

Newbie

Im using a Galaxy s6, never had this problem till i updated the app.  Under settings, i turned off "Auto Play" and "Download over Cellular", when i leave that setting section, and go back in, B...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Música se pausa con otras aplicaciones (juegos)

Buenas tardes! Acabo de inscribirme en Spotify premium después de años utilizándo el servicio gratuito y quería saber si existe alguna solución para el problema que planteo a continuación. Cuando estoy utilizando Spotify y abro otra aplicación tipo j...

Newbie

Buenas tardes!   Acabo de inscribirme en Spotify premium después de años utilizándo el servicio gratuito y quería saber si existe alguna solución para el problema que planteo a continuación. ...

9505 Views

0 replies

6 likes

  • 9505 Views
  • 0 replies
  • 6 likes

[Android] Downloaded music keeps deleting

Hi,i am a premium owner, but it doesn't feel premium at all, because i need to download all my playlist at least once a week. My offline music keeps deleting automatically. I tried to reinstall the app deleting the cache but the problem persists.Plea...

Newbie

Hi, i am a premium owner, but it doesn't feel premium at all, because i need to download all my playlist at least once a week. My offline music keeps deleting automatically. I tried to reinstall the...

408 Views

0 replies

0 likes

music deleting
  • 408 Views
  • 0 replies
  • 0 likes

Play local files on Android phone (Samsung S5)

I have some songs ripped from a CD stored locally on my Samsung S5 with Android 6.0.1, bit I can not play them using the Spotify app. I can play the local files on my PC (ahve stored them locally there as well). Anyone with a solution, or is this set...

Newbie

I have some songs ripped from a CD stored locally on my Samsung S5 with Android 6.0.1, bit I can not play them using the Spotify app. I can play the local files on my PC (ahve stored them locally the...

Jon_UK

Roadie

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Google Maps + Spotify = Device reboot ?

Recently, I've notice that when I use Google Maps while Spotify is playing, my phone crash and then reboot by itself. I didn't have the problem when I use Google Maps only or Spotify only. Another thing, when the device is in charge it never crashes....

Newbie

Recently, I've notice that when I use Google Maps while Spotify is playing, my phone crash and then reboot by itself.    I didn't have the problem when I use Google Maps only or Spotify o...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes