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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202789 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202789 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547673 Views

78 replies

3 likes

  • 547673 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455486 Views

571 replies

38 likes

Account
Free
  • 455486 Views
  • 571 replies
  • 38 likes

Music File Imported doesn't want to synchronize

Hello, I am writting this message from France. I have suscribed a Spotify family premium plan. I have add differents local files to a new playlist. I can read those files on my laptop but when I want to listen them on my Android phone, it says "Ce ti...

Casual Listener

Hello,   I am writting this message from France.   I have suscribed a Spotify family premium plan.   I have add differents local files to a new playlist.   I can read thos...

Joe

Community Legend

731 Views

4 replies

0 likes

  • 731 Views
  • 4 replies
  • 0 likes

Spotify Android bug

Hello,From several days, when I play a song on spotify it automatically stops to pause in less than one second. I cannot listen music on my phone.I have tried to uninstall/install the app. Reboot my phone...Can someone help me fix this issue?

Casual Listener

Hello, From several days, when I play a song on spotify it automatically stops to pause in less than one second. I cannot listen music on my phone. I have tried to uninstall/install the app. Reboot...

Zdrodziev

Casual Listener

542 Views

3 replies

0 likes

  • 542 Views
  • 3 replies
  • 0 likes

Superuser Contribution Incomplete downloaded songs

I have downloaded a few playlists, and the songs have been downloaded up to some part. It's like they never finished downloading, and it's not like I've lost my wifi connection. It happens to random songs on different palylists.

Newbie

I have downloaded a few playlists, and the songs have been downloaded up to some part. It's like they never finished downloading, and it's not like I've lost my wifi connection. It happens to random ...

rukytech

Newbie

1412 Views

2 replies

0 likes

  • 1412 Views
  • 2 replies
  • 0 likes

No se aplicó premium.

Buenas tardes: disculpen hice la contratación promocional de Spotify premium por 9 pesos 3 meses, pero no cuento con los beneficios premium ...Como le puedo hacer para activarla???

Newbie

Buenas tardes: disculpen hice la contratación promocional de Spotify premium por 9 pesos 3 meses, pero no cuento con los beneficios premium ...Como le puedo hacer para activarla???

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

Superuser Contribution PLEASE READ!! PREMIUM ERROR

I have premium and i've used it very often.Today ,i entered spotify and my premium was cancelled.I checked my credit card's app, and i already payed the installment and i restared my phone and the problem didn't fix.I know my english is not as a amer...

Newbie

I have premium and i've used it very often.Today ,i entered spotify and my premium was cancelled.I checked my credit card's app, and i already payed the installment and i restared my phone and the pr...

MonicaM_Bogota

Roadie

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Connect - Samsung TV is visible from iPhone 5C but not from Galaxy S4

Compatible Samsung TV works fine using iPhone, it is listed in available as usual, but when I try to use the same Spotify connect feature through Galaxy S4, it can see all network compatible devices (such as a chromecast plugged in another tv), but t...

Newbie

Compatible Samsung TV works fine using iPhone, it is listed in available as usual, but when I try to use the same Spotify connect feature through Galaxy S4, it can see all network compatible devices ...

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
  • 0 likes

Spotify forgets my offline songs

Spotify seems to forget my songs and it is quite irritating. It seems to be forgetting random songs with no obvious pattern. I call it forgetting and not deleting because I think the songs still are there, Spotify just doesn't think they are. Notice ...

Casual Listener

Spotify seems to forget my songs and it is quite irritating. It seems to be forgetting random songs with no obvious pattern. I call it forgetting and not deleting because I think the songs still are ...

Drathan

Casual Listener

1251 Views

3 replies

0 likes

Android
Corruption
Deleting
forgets
reoccuring
Spotify
  • 1251 Views
  • 3 replies
  • 0 likes

[Android][Your Music] App is so slow ( Android)

I love Spotify's catalog, but the mobile app suffers from significant lag. After opening the software, it takes several minutes for my saved music to become available and the search option is also useless during this wait. Clearing the cache manually...

Newbie

I love Spotify's catalog, but the mobile app suffers from significant lag. After opening the software, it takes several minutes for my saved music to become available and the search option is also us...

546 Views

0 replies

1 likes

  • 546 Views
  • 0 replies
  • 1 likes

Superuser Contribution Sync over Cellular issue

I'm unable to download my music via mobile data, I've said yes to download over cellular and myou others connect to the Internet etc fine but it is still telling me to go into settings and set yes to download over cellular.I've done a deep clean as s...

Casual Listener

I'm unable to download my music via mobile data, I've said yes to download over cellular and myou others connect to the Internet etc fine but it is still telling me to go into settings and set yes to...

HantzMPLT

Newbie

816 Views

3 replies

0 likes

  • 816 Views
  • 3 replies
  • 0 likes

Downloading on Samsung Galaxy Device

hi, I've just purchased a Samsung Galaxy Tab S2 and i've downloaded Spotify and tagged a couple of playlists for "Download". The status remains "Waiting for Download" forever. A particular song will download if I listen to it specifically but not the...

Casual Listener

hi,   I've just purchased a Samsung Galaxy Tab S2 and i've downloaded Spotify and tagged a couple of playlists for "Download". The status remains "Waiting for Download" forever. A particular s...

eborggrech

Casual Listener

1663 Views

2 replies

0 likes

Android
available offline
Samsung
  • 1663 Views
  • 2 replies
  • 0 likes

Spotify shows offline on WiFi on iPad. Works fine on data and on other Android devices and computer!

For some reason my Spotify on iPad keeps showing as offline while on WiFi. My WiFi is working fine since other apps and the computer works as usual. Spotify works the moment I switch off WiFi. I've tried all suggestions that I could find online. Remo...

Newbie

For some reason my Spotify on iPad keeps showing as offline while on WiFi. My WiFi is working fine since other apps and the computer works as usual. Spotify works the moment I switch off WiFi. I've t...

606 Views

0 replies

0 likes

  • 606 Views
  • 0 replies
  • 0 likes

Solved!! Music playing through speakers AND headphones

I just brought a Huawei G# yesterday and Spotify keeps playing through both the speakers and the headphones. Yes the headphones are properly in, yes lossless BT mode is off. I tried BesAudEnh both on and off. Can somebody help me please?

Casual Listener

I just brought a Huawei G# yesterday and Spotify keeps playing through both the speakers and the headphones. Yes the headphones are properly in, yes lossless BT mode is off. I tried BesAudEnh both&nb...

ghostwiththemos

Casual Listener

11746 Views

4 replies

0 likes

  • 11746 Views
  • 4 replies
  • 0 likes

Help me to improve sound

Hi,i use spotify premium with samsung s7 edge with otg or asus fonepad 7.I would like to improve sound of spotify.is it possible with audioquest dragonfly red or other ampli/dac device?Spotify,S7edge and dragonfly can work together?plug&play?thanks

Regular

Hi,i use spotify premium with samsung s7 edge with otg or asus fonepad 7.I would like to improve sound of spotify.is it possible with audioquest dragonfly red or other ampli/dac device?Spotify,S7edge...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

Upgraded to Premium, still says Free user - Help!

I've paid for a month of Premium membership, uninstalled & reinstalled the app, and phone says I still need to upgrade. On the computer under Account > Subscription, it says I am a Premium user, but my phone doesn't know this. Moderator, please help!

Newbie

I've paid for a month of Premium membership, uninstalled & reinstalled the app, and phone says I still need to upgrade.   On the computer under Account > Subscription, it says I am a ...

Joe

Community Legend

913 Views

4 replies

2 likes

  • 913 Views
  • 4 replies
  • 2 likes

Cellular download not working, all settings ok

Moto G 3rd genAndroid ospreySpotify 7.2.0.1250 armv7Will not download playlists for offline use over cellular even with all settings enabled. Any ideas? Have tried reinstalling, clearing cache, etc etc. Data plan unlimited and used to work fine.

Newbie

Moto G 3rd gen Android osprey Spotify 7.2.0.1250 armv7 Will not download playlists for offline use over cellular even with all settings enabled. Any ideas? Have tried reinstalling, clearing cach...

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

Can't deactivate the shuffle playback

Since some versions of Spotify for Android, when activating the shuffle button, I can't deactivate it for non reason.. I tick on it and it stays green.. Using latest beta version but it was on every beta as far as I know..Samsung Galaxy S7 edge, andr...

Casual Listener

Since some versions of Spotify for Android, when activating the shuffle button, I can't deactivate it for non reason.. I tick on it and it stays green.. Using latest beta version but it was on every ...

ChilliBo

Casual Listener

638 Views

4 replies

0 likes

  • 638 Views
  • 4 replies
  • 0 likes

Bastille

Every time I scroll down to Bastille's profile, the app crashes when it reaches the On Tour section. Please fix this.

Casual Listener

Every time I scroll down to Bastille's profile, the app crashes when it reaches the On Tour section. Please fix this.

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

Music stops when opening certain apps

I got a new Galaxy S7 (Marshmallow 6.0.1) for christmas and while using Spotify in the background, Spotify would pause automaticaly when opening game apps such as Fallout Shelter and Pocket Mortys.

Newbie

I got a new Galaxy S7 (Marshmallow 6.0.1) for christmas and while using Spotify in the background, Spotify would pause automaticaly when opening game apps such as Fallout Shelter and Pocket Mortys.

469 Views

0 replies

1 likes

  • 469 Views
  • 0 replies
  • 1 likes

Lost all my downloaded songs

I have joined Spotfy yesterday, and already signed to the Premium account. I have spent all day long downloading songs so I can hear them in the Offline mode. In the end of the day, after using the app without any problems, I realize all the songs I ...

Casual Listener

I have joined Spotfy yesterday, and already signed to the Premium account. I have spent all day long downloading songs so I can hear them in the Offline mode. In the end of the day, after using the a...

Englos

Newbie

715 Views

3 replies

1 likes

  • 715 Views
  • 3 replies
  • 1 likes