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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375581 Views

541 replies

34 likes

Account
Free
  • 375581 Views
  • 541 replies
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

  • 7533 Views
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My spotify not active

I pay my spotify premium 1 month and no active in my gmail

Casual Listener

I pay my spotify premium 1 month and no active in my gmail

288 Views

0 replies

0 likes

  • 288 Views
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I restarted my phone and all of my downloaded music dissapeared

I currently have no wifi to download songs, so when I went to my cousins I thought it would be a good idea to download some overthere. I downloaded over 3000 tracks and I just restarted my phone only to find out it had all undownloaded! I won't be ab...

Newbie

I currently have no wifi to download songs, so when I went to my cousins I thought it would be a good idea to download some overthere. I downloaded over 3000 tracks and I just restarted my phone only...

236 Views

0 replies

0 likes

  • 236 Views
  • 0 replies
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Android TV 6.0: It asks to sign each time

I have a Sony Bravia television with Android TV 6.0. Spotify used to work fine, now it has been few days that it keeps asking to sign in each time I open it. If I sign in with username/password on the television, or via the phone or computer it conne...

Regular

I have a Sony Bravia television with Android TV 6.0. Spotify used to work fine, now it has been few days that it keeps asking to sign in each time I open it. If I sign in with username/password on th...

396 Views

0 replies

0 likes

  • 396 Views
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Why is Spotify using so much data playing solely songs I have downloaded to my phone?

Why is Spotify using so much data playing solely songs I have downloaded to my Android phone? Yesterday it used 21MB on two 90 minute journeys, 18MB foreground and 3MB background. I was listening to a playlist of my own, all downloaded to my phone. I...

Casual Listener

Why is Spotify using so much data playing solely songs I have downloaded to my Android phone? Yesterday it used 21MB on two 90 minute journeys, 18MB foreground and 3MB background. I was listening to ...

647 Views

0 replies

7 likes

  • 647 Views
  • 0 replies
  • 7 likes

Share Now Opens Default Android Share

After becoming a premium member I can no longer share within the Spotify App. When I click the Three dots and then Share, Spotify opens the decault Android SShare Window asking me which app I want to use to share the track with. Spotify is not an opt...

Casual Listener

After becoming a premium member I can no longer share within the Spotify App.  When I click the Three dots and then Share, Spotify opens the decault Android SShare Window asking me which app I w...

Joe

Community Legend

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Can't listen downloaded music offline

It has been a few days since i have spotify and i have no good thing to say.Everytime i start the app I need to download all my music again, and when I don't have WiFi or when I have spotify offline i can't play my downloaded music.I tried to reinsta...

Newbie

It has been a few days since i have spotify and i have no good thing to say. Everytime i start the app I need to download all my music again, and when I don't have WiFi or when I have spotify offl...

ErikG

Roadie

1467 Views

1 replies

0 likes

  • 1467 Views
  • 1 replies
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Spotify premium

In my account it's said that Spotify premium will be able until 13/03/2017 (before a new payment), but in my references in the app it's said that the offline way will be disabled in 29 days. Why?Thanks

Newbie

In my account it's said that Spotify premium will be able until 13/03/2017 (before a new payment), but in my references in the app it's said that the offline way will be disabled in 29 days. Why? Th...

Joe

Community Legend

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

logged out after every restart

himy problem is that i got logged out after every restart of my phone and all downloaded musik is gone.i have an oukitel k6000, with android 6.0hope someone can help thanks for your help

Casual Listener

hi my problem is that i got logged out after every restart of my phone and all downloaded musik is gone. i have an oukitel k6000, with android 6.0 hope someone can help 🙂   thanks for your...

Joe

Community Legend

489 Views

3 replies

0 likes

  • 489 Views
  • 3 replies
  • 0 likes

Download música

Queria saber se existe a opção de baixar apenas uma música. Eu só consigo fazer o download de álbuns e playlists.

Newbie

Queria saber se existe a opção de baixar apenas uma música. Eu só consigo fazer o download de álbuns e playlists.

351 Views

0 replies

0 likes

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Spotify for Android TV with Tasker?

Hi, I have a Mi Box (official Android TV-box), I'm using the official Spotify app for Android TV.I'm trying to send Tasker intents to com.spotify.tv.androidI am able to launch it with Tasker, but I also want it to start playing a playlist on shuffle....

Newbie

Hi,   I have a Mi Box (official Android TV-box), I'm using the official Spotify app for Android TV. I'm trying to send Tasker intents to com.spotify.tv.android I am able to launch it with Ta...

863 Views

0 replies

0 likes

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Downloads using cellular on Android 6 Marshmallow

Hi, please help. I'm using the newest Spotify app on Custom ROM Cyanogenmod 13 based on Android 6.0.1 Marshmallow. But, I can't download using Cellular network, Spotify ask me to "Go to settings to download using Cellular" although I enabled it alrea...

Casual Listener

Hi, please help. I'm using the newest Spotify app on Custom ROM Cyanogenmod 13 based on Android 6.0.1 Marshmallow. But, I can't download using Cellular network, Spotify ask me to "Go to settings to d...

Suriako

Regular

997 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Taiwan - Spotify free on mobile question

I'm a user from Taiwan.I had downloaded the app in my smartphone,but I couldn’t play music on it.Is free version of phones still not open in Taiwan?Thanks!

Newbie

I'm a user from Taiwan.I had downloaded the app in my smartphone,but I couldn’t play music on it.Is free version of phones still not open in Taiwan?Thanks!

Simonftw

Music Fan

1394 Views

2 replies

0 likes

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  • 2 replies
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I can't find "your library" in my spotify

Hi, i would like to know how to find "your library" in my spotify, now there is only "me" and i cant find in an organized form my downloaded musics and playlists... i would really appreciated if you solved my problem

Newbie

Hi, i would like to know how to find "your library" in my spotify, now there is only "me" and i cant find in an organized form my downloaded musics and playlists... i would really appreciated if you ...

Joe

Community Legend

1219 Views

3 replies

0 likes

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  • 3 replies
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Connect - Sehe Denon AVR1912 Receiver nicht in Spotify Android

Hallo, habe ein Samsung Note 10.1 Tablet und dort Spotify installiert. Habe einen Premium Account. Ich möchte Musik vom Tablet über den AV Receiver abspielen. Tablet (über WLAN Access Point) und AV Receiver sind in dem selben LAN. Ich sehe den AV Rec...

Newbie

Hallo, habe ein Samsung Note 10.1 Tablet und dort Spotify installiert. Habe einen Premium Account. Ich möchte Musik vom Tablet über den AV Receiver abspielen. Tablet (über WLAN Access Point) und AV R...

Joe

Community Legend

2444 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Chromecast Audio - problems skipping/changing tracks

Problem: Spotify connected to chromecast audio -> Whenever you skip one or more tracks it loses the connection to the chromecast audio and you have to reconnect it. We've had this problem in the discussion board before:https://community.spotify.com/t...

Roadie

Problem: Spotify connected to chromecast audio -> Whenever you skip one or more tracks it loses the connection to the chromecast audio and you have to reconnect it.   We've had this problem...

bademeister1328

Casual Listener

12573 Views

8 replies

6 likes

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  • 8 replies
  • 6 likes

Won't let me log in

Hey, everytime i try to log in on my samsung phone, in the spotify app, it wont let me log in. It logs in for like 3 seconds and it will not stay for long and keeps sending me to a page that says "new to spotify? start here! and if youre already an m...

Newbie

Hey, everytime i try to log in on my samsung phone, in the spotify app, it wont let me log in. It logs in for like 3 seconds and it will not stay for long and keeps sending me to a page that says "ne...

Cubsrock13

Newbie

14377 Views

33 replies

3 likes

  • 14377 Views
  • 33 replies
  • 3 likes

Local Files play silently after being downloaded in the app.

So I've been encountering a weird problem where when I download certain local files onto my Nexus 5 i'll be able to play them, but there will be no audio and when the track finishes it won't move onto the next song in the playlist. I've downloaded ot...

Casual Listener

So I've been encountering a weird problem where when I download certain local files onto my Nexus 5 i'll be able to play them, but there will be no audio and when the track finishes it won't move ont...

awesomesauce135

Casual Listener

742 Views

2 replies

0 likes

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  • 2 replies
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Playlist does not start after detecting tempo in running mode

Hi folks,i have a problem with when i want to use spotify for running. When i start a individual running mix the app recognize my tempo but it does not start playing songs. When i press play the last playlist will be played.Any ideas?Regards Lars

Casual Listener

Hi folks, i have a problem with when i want to use spotify for running. When i start a individual running mix the app recognize my tempo but it does not start playing songs. When i press p...

390 Views

0 replies

0 likes

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Long pauses on BT devices at end of songs

On my newish phone (OnePlus 3), Spotify stops playing at the end of a track (apparently randomly) and then remains silent for a few minutes, up to 10 or so, only to resume playing the next song on the album or playlist. If I wake up the phone, the ne...

Newbie

On my newish phone (OnePlus 3), Spotify stops playing at the end of a track (apparently randomly) and then remains silent for a few minutes, up to 10 or so, only to resume playing the next song on th...

430 Views

0 replies

0 likes

Android
bluetooth
playback
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Albums and Songs not loading

The 'albums' and 'songs' feature in the Spotify App has not worked for me for at least 6 months now. I go into albums and just get a loading screen which never loads my albums. I cannot store albums offline either. I can save them when I'm on my comp...

Newbie

The 'albums' and 'songs' feature in the Spotify App has not worked for me for at least 6 months now. I go into albums and just get a loading screen which never loads my albums. I cannot store albums ...

DriesDauwe

Newbie

1290 Views

1 replies

2 likes

Albums
Android
loading
Samsung
songs
  • 1290 Views
  • 1 replies
  • 2 likes