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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375480 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7527 Views

0 replies

7 likes

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Superuser Contribution Could not see Sonos devices

I have a Sonos system - I can play Spotify music through that via the 'listen on device' function on the Android app. At the weekend I visited another house with Sonos devices. I added them to my Sonos app okay and could control them, but none of the...

Casual Listener

I have a Sonos system - I can play Spotify music through that via the 'listen on device' function on the Android app.  At the weekend I visited another house with Sonos devices.  I added th...

Maria_B

Moderator

597 Views

1 replies

0 likes

devices
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Fonction "parcourir" indisponible / Browse problem

Bonjour, j'utilise Spotify Premium depuis environ un mois.Depuis quelques jours, je n'ai plus accès à la fonction "parcourir". Quand je clique dessus, un écran noir apparaît :- plus de playlists recommandées- plus accès à la rubrique genre & ambiance...

Newbie

Bonjour,   j'utilise Spotify Premium depuis environ un mois. Depuis quelques jours, je n'ai plus accès à la fonction "parcourir". Quand je clique dessus, un écran noir apparaît : - plus de p...

fredk13

Casual Listener

2331 Views

3 replies

0 likes

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Cant downlaod

Please help! The download won't start even I have already turn on 'download when using cellular' , checked there are 4GB space available and played the same songs many times . It still tells me to go to setting to download using cellular. Now all my ...

Casual Listener

Please help! The download won't start even I have already turn on 'download when using cellular' , checked there are 4GB space available and played the same songs many times . It still tells me to go...

fabiobe

Casual Listener

472 Views

3 replies

0 likes

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Armazenamento cheio sendo que tenho 28 GB disponível em Meu cartão SD.

Não consigo mais baixar músicas , porque o aplicativo do Spotify diz que eu estou sem memória , mas o meu cartão SD está praticamente vazio , podem me ajudar por favor ?

Newbie

Não consigo mais baixar músicas , porque o aplicativo do Spotify diz que eu estou sem memória , mas o meu cartão SD está praticamente vazio , podem me ajudar por favor ?

1500 Views

0 replies

4 likes

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  • 4 likes

Old Menu

Hi everyone, i read months ago that the side menu moved to bottom, wich i like. but i still with the old side menu, if logout and login with a new account it has the new bottom menu. When the bottom menu will be enable to my account?thanks

Casual Listener

Hi everyone, i read months ago that the side menu moved to bottom, wich i like. but i still with the old side menu, if logout and login with a new account it has the new bottom menu. When the bottom ...

gonzalocasal

Casual Listener

453 Views

2 replies

0 likes

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Offline songs getting deleted

All the songs that i save for offline play randomly get deleted. I had 800ish songs that I had to redownload.

Newbie

All the songs that i save for offline play randomly get deleted. I had 800ish songs that I had to redownload.

272 Views

0 replies

0 likes

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Airis TM420 - Spotify hangs in suspended mode

Hi,I've been experiencing problems with Spotify for the last weeks (maybe 3 or 4 weeks).I have been using it with no problems during the last year. When the device enters into suspended mode (with the lock screen), Spotify stops playing and the unloc...

Casual Listener

Hi, I've been experiencing problems with Spotify for the last weeks (maybe 3 or 4 weeks). I have been using it with no problems during the last year. When the device enters into suspended mode (wit...

juas1

Casual Listener

934 Views

1 replies

0 likes

blink
hangs
lock screen
restart
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I can not donwload it

Help!I from Venezuela but now I am living in Chile, I know this app is available here in Chile but when I want to try to download it, there is a message saying something like this app isn't available for my country. I have my Gps activated, I reset a...

Casual Listener

Help! I from Venezuela but now I am living in Chile, I know this app is available here in Chile but when I want to try to download it, there is a message saying something like this app isn't availab...

Joe

Community Legend

725 Views

4 replies

0 likes

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Should have a delete option to recently played lists

We (Premium Users) should have the ability to delete recently played playlists/artists instead of just hiding it. Hope there would be an upcoming update regarding this issue. Thanks!

Visitor

We (Premium Users) should have the ability to delete recently played playlists/artists instead of just hiding it. Hope there would be an upcoming update regarding this issue.   Thanks!

MartinStoichkov

Community Legend

607 Views

1 replies

1 likes

  • 607 Views
  • 1 replies
  • 1 likes

Stops playing. Shows that it IS.

Sometimes it won't play when I hit shuffle play but then starts up randomly later. Sometimes a few minutes, sometimes much later. And almost every time I use it, it just stops after however long it feels like. I got through 2 1/2 songs this time. It'...

Visitor

Sometimes it won't play when I hit shuffle play but then starts up randomly later. Sometimes a few minutes, sometimes much later. And almost every time I use it, it just stops after however long it f...

user-removed

Not applicable

461 Views

3 replies

1 likes

  • 461 Views
  • 3 replies
  • 1 likes

Storage feature don't appear

I can't find the storage feature in library's settings

Casual Listener

I can't find the storage feature in library's settings

Joe

Community Legend

563 Views

4 replies

0 likes

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Spotify connect from Android?

I have an Android Lollipop phone with Spotify and a speaker with Spotify Connect. I gather it's possible to use Connect between the two, but my screen shows nothing about Devices available. So how do I do it?

Casual Listener

I have an Android Lollipop phone with Spotify and a speaker with Spotify Connect.  I gather it's possible to use Connect between the two, but my  screen shows nothing about Devices availabl...

Joe

Community Legend

575 Views

1 replies

0 likes

androd
Connect
devices
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synching Spotify w/chevy mylink

I have two 2014 GM vehicles with the mylink audio/media system. Until the most recent update, Spotify worked beautifully through the Bluetooth connection. Since the last update, however, a song will play perfectly fine for 5-10 seconds, then get inte...

Casual Listener

I have two 2014 GM vehicles with the mylink audio/media system. Until the most recent update, Spotify worked beautifully through the Bluetooth connection. Since the last update, however, a song will ...

Frankkey

Newbie

15622 Views

4 replies

1 likes

mylink
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  • 4 replies
  • 1 likes

Superuser Contribution Download

I have internet but i can't download my songs in my library. Is the problem my internet or my spotify (i am premium)

Newbie

I have internet but i can't download my songs in my library. Is the problem my internet or my spotify (i am premium)

Maria_B

Moderator

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Can't see now playing song

On Samsung S4. I have the music playing through my Samsung Shape M5 wireless speakers via Spotify Connect. It shows that music is playing to the speakers at the bottom of the screen, but usually it shows what's playing (can I can pause/skip from here...

Casual Listener

On Samsung S4.   I have the music playing through my Samsung Shape M5 wireless speakers via Spotify Connect.    It shows that music is playing to the speakers at the bottom of the ...

brighaus

Newbie

1908 Views

3 replies

0 likes

  • 1908 Views
  • 3 replies
  • 0 likes

inicio sesion

en el celular android , cada vez que inicio spotify debo iniciar la sesion.De que manera debo hacer para que la misma quede abierta ? Gracias

Newbie

en el celular android , cada vez que inicio spotify debo iniciar la sesion. De que manera debo hacer para que la misma quede abierta ?   Gracias  

233 Views

0 replies

0 likes

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Solved!! Song restarts after hitting like

Hi everyone I was listening to a song in my Daily Mix and after hitting 'like' the app "blinks" and the song is stopped and returned to 00:00. The app was working just fine a couple of hours ago and I'm not sure if there has been an update. If it hel...

Casual Listener

Hi everyone   I was listening to a song in my Daily Mix and after hitting 'like' the app "blinks" and the song is stopped and returned to 00:00. The app was working just fine a couple of hours...

JuanVeron

Casual Listener

556 Views

2 replies

0 likes

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Problema com o Spotify de meu celular.

Olá pessoal, gostaria de saber se alguém já teve este problema.Eu tenho uma conta premium, no meu antigo celular esta funcionando direitinho, podia salvar as músicas, fazer meu playlist.Mais quando mudei de celular e instalei o Spotify nele, não cons...

Newbie

Olá pessoal, gostaria de saber se alguém já teve este problema. Eu tenho uma conta premium, no meu antigo celular esta funcionando direitinho, podia salvar as músicas, fazer meu playlist. Mais quan...

300 Views

0 replies

1 likes

  • 300 Views
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  • 1 likes

Controles en pantalla bloqueada

Buenos días, Hace tiempo, podía cambiar la canción o pararla desde la pantalla de bloqueo, pero desde hace un tiempo no puedo. Uso Android 6.0.1 en un Samsung Galaxy S5 (SM-G900F). ¿Podrían decirme cómo hacer para volver a ver esas opciones mientras ...

Casual Listener

Buenos días,   Hace tiempo, podía cambiar la canción o pararla desde la pantalla de bloqueo, pero desde hace un tiempo no puedo.   Uso Android 6.0.1 en un Samsung Galaxy S5 (SM-G900F). ...

jestem

Casual Listener

841 Views

1 replies

0 likes

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  • 1 replies
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Alguien sabe donde está ecoalizador

Antes había ecoalizador lo cual era muy bueno para escuchar tu música ahora no lo encuentroo quitaron? O alguien me puede decir como se hace ahora?

Newbie

Antes había ecoalizador lo cual era muy bueno para escuchar tu música ahora no lo encuentroo quitaron? O alguien me puede decir como se hace ahora?

221 Views

0 replies

0 likes

  • 221 Views
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