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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396830 Views

547 replies

35 likes

Account
Free
  • 396830 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8472 Views

0 replies

7 likes

  • 8472 Views
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  • 7 likes

Volume control

I listen to spotify via 'Sleep for Android' at night and last night the volumne kept automatically increasing to max. I kept lowering the volume again and it would increase back up minutes later. Could this be the 'Sleep for Android' app or an issue ...

Newbie

I listen to spotify via 'Sleep for Android' at night and last night the volumne kept automatically increasing to max.  I kept lowering the volume again and it would increase back up minutes late...

izzyreal

Newbie

1555 Views

2 replies

1 likes

  • 1555 Views
  • 2 replies
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Cant get to my saved music

Before i could go on recently played and it was say saved songs i click on it and it would show all my music now it shows the recent music ive listen to cant get on saved songs any more and if i wanna listen to a certain song i have to search it by n...

Newbie

Before i could go on recently played and it was say saved songs i click on it and it would show all my music now it shows the recent music ive listen to cant get on saved songs any more and if i wann...

Joe

Community Legend

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Just paid for 3months. Asking for a free trial, also music got deleted

All my music in playlist got erased. Good music and hard to find. Also it's asking me to sign up for 3 months for 99cents even though I applied for this deal a month ago... help please!!!!

Newbie

All my music in playlist got erased. Good music and hard to find. Also it's asking me to sign up for 3 months for 99cents even though I applied for this deal a month ago... help please!!!!

Joe

Community Legend

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

Update problem for Android

I still have the older version of Spotify.There is no update option in the PlaystoreI don't find a update possibility in the app either.How can I update Spotify without deleting it and my downloaded music?Phone= Oneplus 3Thanks!

Casual Listener

I still have the older version of Spotify. There is no update option in the Playstore I don't find a update possibility in the app either. How can I update Spotify without deleting it and my downl...

Joe

Community Legend

451 Views

3 replies

0 likes

  • 451 Views
  • 3 replies
  • 0 likes

Missing stereo

Playing music from Galaxy over Bluetooth and the guitar tracks are missing on many songs.I only get the "left" when stereo guitar pans left/right.Un-listen-able!! Help please?

Newbie

Playing music from Galaxy over Bluetooth and the guitar tracks are missing on many songs. I only get the "left" when stereo guitar pans left/right. Un-listen-able!! Help please?

Joe

Community Legend

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Superuser Contribution Could not see Sonos devices

I have a Sonos system - I can play Spotify music through that via the 'listen on device' function on the Android app. At the weekend I visited another house with Sonos devices. I added them to my Sonos app okay and could control them, but none of the...

Casual Listener

I have a Sonos system - I can play Spotify music through that via the 'listen on device' function on the Android app.  At the weekend I visited another house with Sonos devices.  I added th...

Maria_B

Moderator

618 Views

1 replies

0 likes

devices
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  • 0 likes

Fonction "parcourir" indisponible / Browse problem

Bonjour, j'utilise Spotify Premium depuis environ un mois.Depuis quelques jours, je n'ai plus accès à la fonction "parcourir". Quand je clique dessus, un écran noir apparaît :- plus de playlists recommandées- plus accès à la rubrique genre & ambiance...

Newbie

Bonjour,   j'utilise Spotify Premium depuis environ un mois. Depuis quelques jours, je n'ai plus accès à la fonction "parcourir". Quand je clique dessus, un écran noir apparaît : - plus de p...

fredk13

Casual Listener

2400 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Cant downlaod

Please help! The download won't start even I have already turn on 'download when using cellular' , checked there are 4GB space available and played the same songs many times . It still tells me to go to setting to download using cellular. Now all my ...

Casual Listener

Please help! The download won't start even I have already turn on 'download when using cellular' , checked there are 4GB space available and played the same songs many times . It still tells me to go...

fabiobe

Casual Listener

508 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Armazenamento cheio sendo que tenho 28 GB disponível em Meu cartão SD.

Não consigo mais baixar músicas , porque o aplicativo do Spotify diz que eu estou sem memória , mas o meu cartão SD está praticamente vazio , podem me ajudar por favor ?

Newbie

Não consigo mais baixar músicas , porque o aplicativo do Spotify diz que eu estou sem memória , mas o meu cartão SD está praticamente vazio , podem me ajudar por favor ?

1515 Views

0 replies

4 likes

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  • 4 likes

Old Menu

Hi everyone, i read months ago that the side menu moved to bottom, wich i like. but i still with the old side menu, if logout and login with a new account it has the new bottom menu. When the bottom menu will be enable to my account?thanks

Casual Listener

Hi everyone, i read months ago that the side menu moved to bottom, wich i like. but i still with the old side menu, if logout and login with a new account it has the new bottom menu. When the bottom ...

gonzalocasal

Casual Listener

544 Views

2 replies

0 likes

  • 544 Views
  • 2 replies
  • 0 likes

Offline songs getting deleted

All the songs that i save for offline play randomly get deleted. I had 800ish songs that I had to redownload.

Newbie

All the songs that i save for offline play randomly get deleted. I had 800ish songs that I had to redownload.

283 Views

0 replies

0 likes

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Airis TM420 - Spotify hangs in suspended mode

Hi,I've been experiencing problems with Spotify for the last weeks (maybe 3 or 4 weeks).I have been using it with no problems during the last year. When the device enters into suspended mode (with the lock screen), Spotify stops playing and the unloc...

Casual Listener

Hi, I've been experiencing problems with Spotify for the last weeks (maybe 3 or 4 weeks). I have been using it with no problems during the last year. When the device enters into suspended mode (wit...

juas1

Casual Listener

963 Views

1 replies

0 likes

blink
hangs
lock screen
restart
  • 963 Views
  • 1 replies
  • 0 likes

I can not donwload it

Help!I from Venezuela but now I am living in Chile, I know this app is available here in Chile but when I want to try to download it, there is a message saying something like this app isn't available for my country. I have my Gps activated, I reset a...

Casual Listener

Help! I from Venezuela but now I am living in Chile, I know this app is available here in Chile but when I want to try to download it, there is a message saying something like this app isn't availab...

Joe

Community Legend

775 Views

4 replies

0 likes

  • 775 Views
  • 4 replies
  • 0 likes

Should have a delete option to recently played lists

We (Premium Users) should have the ability to delete recently played playlists/artists instead of just hiding it. Hope there would be an upcoming update regarding this issue. Thanks!

Visitor

We (Premium Users) should have the ability to delete recently played playlists/artists instead of just hiding it. Hope there would be an upcoming update regarding this issue.   Thanks!

MartinStoichkov

Community Legend

639 Views

1 replies

1 likes

  • 639 Views
  • 1 replies
  • 1 likes

Stops playing. Shows that it IS.

Sometimes it won't play when I hit shuffle play but then starts up randomly later. Sometimes a few minutes, sometimes much later. And almost every time I use it, it just stops after however long it feels like. I got through 2 1/2 songs this time. It'...

Visitor

Sometimes it won't play when I hit shuffle play but then starts up randomly later. Sometimes a few minutes, sometimes much later. And almost every time I use it, it just stops after however long it f...

user-removed

Not applicable

498 Views

3 replies

1 likes

  • 498 Views
  • 3 replies
  • 1 likes

Storage feature don't appear

I can't find the storage feature in library's settings

Casual Listener

I can't find the storage feature in library's settings

Joe

Community Legend

590 Views

4 replies

0 likes

  • 590 Views
  • 4 replies
  • 0 likes

Spotify connect from Android?

I have an Android Lollipop phone with Spotify and a speaker with Spotify Connect. I gather it's possible to use Connect between the two, but my screen shows nothing about Devices available. So how do I do it?

Casual Listener

I have an Android Lollipop phone with Spotify and a speaker with Spotify Connect.  I gather it's possible to use Connect between the two, but my  screen shows nothing about Devices availabl...

Joe

Community Legend

592 Views

1 replies

0 likes

androd
Connect
devices
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  • 1 replies
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synching Spotify w/chevy mylink

I have two 2014 GM vehicles with the mylink audio/media system. Until the most recent update, Spotify worked beautifully through the Bluetooth connection. Since the last update, however, a song will play perfectly fine for 5-10 seconds, then get inte...

Casual Listener

I have two 2014 GM vehicles with the mylink audio/media system. Until the most recent update, Spotify worked beautifully through the Bluetooth connection. Since the last update, however, a song will ...

Frankkey

Newbie

15683 Views

4 replies

1 likes

mylink
  • 15683 Views
  • 4 replies
  • 1 likes

Superuser Contribution Download

I have internet but i can't download my songs in my library. Is the problem my internet or my spotify (i am premium)

Newbie

I have internet but i can't download my songs in my library. Is the problem my internet or my spotify (i am premium)

Maria_B

Moderator

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Can't see now playing song

On Samsung S4. I have the music playing through my Samsung Shape M5 wireless speakers via Spotify Connect. It shows that music is playing to the speakers at the bottom of the screen, but usually it shows what's playing (can I can pause/skip from here...

Casual Listener

On Samsung S4.   I have the music playing through my Samsung Shape M5 wireless speakers via Spotify Connect.    It shows that music is playing to the speakers at the bottom of the ...

brighaus

Newbie

1955 Views

3 replies

0 likes

  • 1955 Views
  • 3 replies
  • 0 likes