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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6852 Views

0 replies

7 likes

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Solved!! Offline music deleted from SD card

All my offline tunes keep getting deleted.I moved everything to my sd card and then the sd card wasnt being recognised so they got deleted again.Tried uninstall & reinstall as mentioned in other articles and same problem. It will let me move the song...

Casual Listener

All my offline tunes keep getting deleted. I moved everything to my sd card and then the sd card wasnt being recognised so they got deleted again. Tried uninstall & reinstall as mentioned in ot...

pro9c3

Casual Listener

2329 Views

5 replies

1 likes

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New on spotify - Discover doesn't suggest anything

I've been using spotify for a couple of days now, but when I click on "discover" it still asks me to listen to music before it can suggest me anything based on my taste.Does this normally take so long or is it a bug?

Casual Listener

I've been using spotify for a couple of days now, but when I click on "discover" it still asks me to listen to music before it can suggest me anything based on my taste. Does this normally take so l...

Chris2509

Casual Listener

324 Views

2 replies

0 likes

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Lost all my downloaded songs

I have joined Spotfy yesterday, and already signed to the Premium account. I have spent all day long downloading songs so I can hear them in the Offline mode. In the end of the day, after using the app without any problems, I realize all the songs I ...

Casual Listener

I have joined Spotfy yesterday, and already signed to the Premium account. I have spent all day long downloading songs so I can hear them in the Offline mode. In the end of the day, after using the a...

Englos

Newbie

533 Views

3 replies

1 likes

  • 533 Views
  • 3 replies
  • 1 likes

Song not available.

I have a premium subscription, but when I try to play music, I get an error message song not available. The new Keith Urban album for example. My wife also has a premium subscription and she can listen to whatever. Ideas?

Newbie

I have a premium subscription, but when I try to play music, I get an error message song not available. The new Keith Urban album for example. My wife also has a premium subscription and she can list...

crematedman

Community Legend

651 Views

1 replies

0 likes

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Solved!! Music not playing

So i just bought premium again, and when i dont have service or wifi, and my playlist are downloaded why some songs don't play, I'm not just paying 10 a month for some songs

Newbie

So i just bought premium again, and when i dont have service or wifi, and my playlist are downloaded why some songs don't play, I'm not just paying 10 a month for some songs

crematedman

Community Legend

607 Views

4 replies

1 likes

  • 607 Views
  • 4 replies
  • 1 likes

PODCAST DOESN'T WORK

Hi, I'm experiencing some problem in listening podcast with my mobile (Motorola Razor). I have no problem when I listen to the music in the other menus, but when I select a show in the podcast menu, it simply doesn't start...Can someone help me?Thank...

Casual Listener

Hi, I'm experiencing some problem in listening podcast with my mobile (Motorola Razor). I have no problem when I listen to the music in the other menus, but when I select a show in the podcast m...

crematedman

Community Legend

1469 Views

3 replies

0 likes

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Daily Mix gone

I had Daily Mix in the Spotify app on my phone but today I found it had gone. If I search I find the Daily Mix genre, but selecting that gives me this message I've not listened to much recently, but I find it strange that it says "You'll get your fir...

Roadie

I had Daily Mix in the Spotify app on my phone but today I found it had gone. If I search I find the Daily Mix genre, but selecting that gives me this message   I've not listened to much r...

Joe

Community Legend

572 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Bluetooth headset play/pause buttons doesn't work

I have a new Jaybird Wireless bluetooth headset paired with an Android Nexus 6 phone. When using the remote control on the headset only vol up/down works. Play/pause does not work! Really annoying. Most of other media apps I got doesn't have this pro...

Casual Listener

I have a new Jaybird Wireless bluetooth headset paired with an Android Nexus 6 phone. When using the remote control on the headset only vol up/down works. Play/pause does not work! Really annoyi...

lenzy1

Casual Listener

59250 Views

18 replies

6 likes

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  • 18 replies
  • 6 likes

Andriod widget still showing music puased when app isnt open

For one reason or another,my widget still said that Spotify was still open and showing that the music was puased. I already entered and exited the app,but I just want an answer to this glitch.

Casual Listener

For one reason or another,my widget still said that Spotify was still open and showing that the music was puased. I already entered and exited the app,but I just want an answer to this glitch.

kirashi

Community Legend

461 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Daily mix voice command

I love the daily mixes but it's really tough to select them while driving. Can we please have a few daily mix commands? Like "Spotify daily mix" or "spotify daily mix 3", etc. Right now saying something like that performs a search for "daily mix" alb...

Casual Listener

I love the daily mixes but it's really tough to select them while driving. Can we please have a few daily mix commands? Like "Spotify daily mix" or "spotify daily mix 3", etc.   Right now sayi...

user-removed

Not applicable

356 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Starting a radio should keep playing the song you started it from

Hi there,I love having Spotify available in my car via Android Auto! It's quite useful and I love searching for songs using voice commands.However, one thing really annoys me -- if I'm listening to a song and I want to start a radio from it, clicking...

Casual Listener

Hi there, I love having Spotify available in my car via Android Auto! It's quite useful and I love searching for songs using voice commands. However, one thing really annoys me -- if I'm liste...

crematedman

Community Legend

792 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

In car playback via Moto G and Bluetooth problem

I am having problems listening to Spotify in my car(Renault Laguna 3) via bluetooth. Was previously no issues. I have Spotify Premium and play via Moto G 1st Gen. Playback often stops mid song and when it starts, playback speeds up and slows down bef...

Casual Listener

I am having problems listening to Spotify in my car(Renault Laguna 3) via bluetooth. Was previously no issues. I have Spotify Premium and play via Moto G 1st Gen. Playback often stops mid song and wh...

345 Views

0 replies

0 likes

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Cannot play specific playlist on spotify

Whenever I try to play a specific playlist the app crashes please help

Casual Listener

Whenever I try to play a specific playlist the app crashes please help

Joe

Community Legend

720 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Android won't play

I tried loading and playing a song on my Android phone app, and now it won't play the song I select. It worked before on my previous phone but not now. I click and click but it stays grayed out and only asked to be downloaded which leads to the premi...

Music Fan

I tried loading and playing a song on my Android phone app, and now it won't play the song I select. It worked before on my previous phone but not now. I click and click but it stays grayed out and o...

Steelblade

Music Fan

602 Views

4 replies

0 likes

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Volume and problem to keep playing

Hello, I have big issues with the volume......it keeps geeting higher and lower by it self all the time, and when i'm listening some playlist it get stuck at same music or keep skiping some. Can anyone help me?

Casual Listener

Hello, I have big issues with the volume......it keeps geeting higher and lower by it self all the time, and when i'm listening some playlist it get stuck at same music or keep skiping some.&nbs...

licavczung

Casual Listener

542 Views

2 replies

0 likes

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Spotify's "homepage" is HOME

Hi, before when you entered spotify at your phone, "your library" automaticly appered. this was so nice because then it was just a few tapps to enter your playlist. now HOME apperas and you haw to press many things to get to your playists and you als...

Casual Listener

Hi, before when you entered spotify at your phone, "your library" automaticly appered. this was so nice because then it was just a few tapps to enter your playlist.     now HOME apperas ...

123333445

Casual Listener

3497 Views

2 replies

3 likes

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  • 2 replies
  • 3 likes

Disable Connect

How can i disable connect between devices? It is always wrong. If I am in the office it wants to play in the car. When i'm im the car it wants to play on the phone. It just sucks and is annoying.

Newbie

How can i disable connect between devices? It is always wrong. If I am in the office it wants to play in the car. When i'm im the car it wants to play on the phone. It just sucks and is annoying.

1124 Views

0 replies

1 likes

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Mobile Spotify keeps pausing randomly when hooked to Car Radio Auxiliary.

I have Spotify Premium for Family. I have downloaded the playlists/albums I'm trying to listen to in my car. Phone is in offline mode. I connected my Android phone to the radio using a brand new auxiliary cable. At first, I thought the cable was dama...

Casual Listener

I have Spotify Premium for Family. I have downloaded the playlists/albums I'm trying to listen to in my car. Phone is in offline mode. I connected my Android phone to the radio using a brand new auxi...

fanman89

Newbie

3993 Views

4 replies

1 likes

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  • 1 likes

Mixtapes stuck on last song

All my Mixtapes are stuck on the last song and not loading more song as it plays along. All the Mixtapes also haven't changed their songs in a week. Might have something to do with listening to the Mixtapes through the Desktop Client or Sonos, since ...

Music Fan

All my Mixtapes are stuck on the last song and not loading more song as it plays along. All the Mixtapes also haven't changed their songs in a week.   Might have something to do with listening...

iklemp

Music Fan

646 Views

2 replies

0 likes

Android
Mixtapes
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Superuser Contribution Cobraram o premium mas sou free

Já faz 1 semana o premium no meu cartão (2x aliás) e minha conta é free ainda. Já realizei TODOS os procedimentos do "solução de problemas" do site.....sai r fiz login novamente, desinstalei e instalei...já verifiquei se tenho mais de 1 conta....

Casual Listener

Já faz 1 semana o premium no meu cartão (2x aliás) e minha conta é free ainda. Já realizei TODOS os procedimentos do "solução de problemas" do site.....sai r fiz login novamente, desinstalei e instal...

Deb90

Casual Listener

378 Views

2 replies

0 likes

  • 378 Views
  • 2 replies
  • 0 likes