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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107349 Views

26 replies

3 likes

  • 107349 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217258 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217258 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571330 Views

79 replies

3 likes

  • 571330 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470728 Views

577 replies

40 likes

Account
Free
  • 470728 Views
  • 577 replies
  • 40 likes

Superuser Contribution Unable to download songs

I have a HTC 10. I have cellular turned on, and I have over 15 gb internal storage and over 20 gb on my sd card, but spotify still won't let me download songs. I've never had this problem before.

Newbie

I have a HTC 10. I have cellular turned on, and I have over 15 gb internal storage and over 20 gb on my sd card, but spotify still won't let me download songs. I've never had this problem before.

Erika

Roadie

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

videos

I want spotify videos in belgium

Newbie

I want spotify videos in belgium

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Art over Bluetooth missing

Hello,I am using Spotify connected to a BMW over bluetooth. Song name, artist and current time are correctly displayed but the pictures for song/album covers are missing. I am using Samsung Note 3 with Android 5.0. I have updated the firmware of the ...

Casual Listener

Hello, I am using Spotify connected to a BMW over bluetooth. Song name, artist and current time are correctly displayed but the pictures for song/album covers are missing. I am using Samsung Note ...

xenomeno

Casual Listener

3384 Views

4 replies

1 likes

  • 3384 Views
  • 4 replies
  • 1 likes

Desing changed

I was using the app yesterday when suddenly the design changed and now i have the menu in the bottom of the app and i thought it was an update (which i didnt like) but then i went to the playstore and saw that it wasnt because the images still shows ...

Newbie

I was using the app yesterday when suddenly the design changed and now i have the menu in the bottom of the app and i thought it was an update (which i didnt like) but then i went to the playstore an...

Hubo

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Spotify stops playing in background

So if I'm listening to a playlist and I minimize Spotify it plays in the background but only for a while (like 30 seconds maybe). It's very frustrating.. Any ideas what's wrong? I'm subscribed to premium.

Newbie

So if I'm listening to a playlist and I minimize Spotify it plays in the background but only for a while (like 30 seconds maybe). It's very frustrating.. Any ideas what's wrong? I'm subscribed to pre...

Joe

Community Legend

4329 Views

1 replies

0 likes

  • 4329 Views
  • 1 replies
  • 0 likes

Switching android to iphone subscription

I got my android subscribed to premium but i bought an iphone so wont be using the android anymore, is it possible for me to use the same subscription from my android to my new iPhone? Or is it best to cancel my old android subscription and start a n...

Casual Listener

I got my android subscribed to premium but i bought an iphone so wont be using the android anymore, is it possible for me to use the same subscription from my android to my new iPhone? Or is it best ...

Joe

Community Legend

997 Views

3 replies

0 likes

  • 997 Views
  • 3 replies
  • 0 likes

Playlist skips tracks

In my Songs-Playlist, there is a strange bug.When I want to stream it onto my PS4, it skips some tracks automatically, when I try to play them, it does the same.Some tracks are played repeatedly, but without my say so

Casual Listener

In my Songs-Playlist, there is a strange bug. When I want to stream it onto my PS4, it skips some tracks automatically, when I try to play them, it does the same. Some tracks are played repeatedl...

518 Views

0 replies

0 likes

  • 518 Views
  • 0 replies
  • 0 likes

Not Downloading over cellular but option set to yes

Hi I have a OnePlus 3 but it will not let me download songs over celular network dispite the fact i have set the option to allow this already. I have restarted and tried again but no change. It keeps telling me i need to go to settings to download us...

Newbie

Hi   I have a OnePlus 3 but it will not let me download songs over celular network dispite the fact i have set the option to allow this already.   I have restarted and tried again but n...

mikeymexican

Newbie

876 Views

4 replies

0 likes

  • 876 Views
  • 4 replies
  • 0 likes

Superuser Contribution No notifications about subscriptions

In settings all the notification settings are checked but i cant get any notifications. O want to get notified when a new track released by my followed artists

Casual Listener

In settings all the notification settings are checked but i cant get any notifications. O want to get notified when a new track released by my followed artists

kstratis

Casual Listener

1232 Views

4 replies

1 likes

  • 1232 Views
  • 4 replies
  • 1 likes

Spoken word not playing

HiI have a Galaxy Note 4.I recently downloaded classical music with a spoken dialogue about the composers life.The spoken word sections only played once. Now the system is only playing the music and non of the historical data is being heard.All level...

Regular

Hi I have a Galaxy Note 4. I recently downloaded classical music with a spoken dialogue about the composers life. The spoken word sections only played once. Now the system is only playing the mu...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

Solved!! Certain Songs on Album Greyed Out?

I dont understand why the album is available but some songs are not? This really sucks as Buy the Stars is my favorite song

Casual Listener

I dont understand why the album is available but some songs are not? This really sucks as Buy the Stars is my favorite song 😕

SeikoShinohara

Casual Listener

6444 Views

4 replies

0 likes

  • 6444 Views
  • 4 replies
  • 0 likes

I think I figured out the widget...

The widget constantly crashes after some time. I'll play some music, widget works fine, I'll put my phone away for a few hours, widget is back to blank. Is it possible that Android treats the widget as a memory hogging app and simply closes it to spa...

Roadie

The widget constantly crashes after some time. I'll play some music, widget works fine, I'll put my phone away for a few hours, widget is back to blank. Is it possible that Android treats the widget ...

Waldrepaaron

Newbie

12058 Views

13 replies

0 likes

  • 12058 Views
  • 13 replies
  • 0 likes

Can't log in as new account, logged in as old account.

I created a new account not tied to a facebook account. I was automatically logged out of spotify when I deactivated facebook. I tried to log into the new account on the spotify app and instead of logging onto the new account, I was logged onto my ol...

Casual Listener

I created a new account not tied to a facebook account. I was automatically logged out of spotify when I deactivated facebook. I tried to log into the new account on the spotify app and instead of lo...

michaelbunker

Casual Listener

447 Views

2 replies

0 likes

  • 447 Views
  • 2 replies
  • 0 likes

Is there any way to download over 10gb of music?

I have a 64 gb SD card but the app is cutting me off at 10 gb. Is there any way to go past 10gb?

Casual Listener

I have a 64 gb SD card but the app is cutting me off at 10 gb. Is there any way to go past 10gb?

rburton487

Casual Listener

854 Views

4 replies

0 likes

  • 854 Views
  • 4 replies
  • 0 likes

Radio playing

Hello,It seems a radio linked to an artist starts immediately after the playlist of the artist stops playing. Has anybody had the same problem yet ?Thanks

Music Fan

Hello, It seems a radio linked to an artist starts immediately after the playlist of the artist stops playing. Has anybody had the same problem yet ? Thanks

streetspirit

Music Fan

743 Views

2 replies

0 likes

  • 743 Views
  • 2 replies
  • 0 likes

stops playing after few songs

ok so Spotify stops playing after like 10 songs, but this only happens when I click shuffle for an artist,, any artist and y shuffle their music it stops after like 10 songs and starts again like if it was a playlist

Casual Listener

ok so Spotify stops playing after like 10 songs, but this only happens when I click shuffle for an artist,, any artist and y shuffle their music it stops after like 10 songs and starts again like if ...

elvis3991

Casual Listener

767 Views

2 replies

0 likes

  • 767 Views
  • 2 replies
  • 0 likes

Playlists on android

Can someone tell me if the only way to play your playlist in preferred order on your android is by buying a premium subscription? It will play playlist in order on desktop, but not android. It will find different songs by the authors on android. Than...

Casual Listener

Can someone tell me if the only way to play your playlist in preferred order on your android is by buying a premium subscription? It will play playlist in order on desktop, but not android. It will f...

Joe

Community Legend

1047 Views

6 replies

0 likes

  • 1047 Views
  • 6 replies
  • 0 likes

How

Ive had premium deleted the app by accident, reinstalled, signed in and now I dont even have premium any more.

Newbie

Ive had premium deleted the app by accident, reinstalled, signed in and now I dont even have premium any more.

Hubo

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes