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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6852 Views

0 replies

7 likes

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Radio function and Google Home

When using the functionality Radio I see"More numbers are charged while you listen"This does not function i.c.m. Chromecast Audio / Google Home.There are not loaded more numbers.When playing "Your Daily Mix" the same problem.(Using Samsung tablet and...

Newbie

When using the functionality Radio I see "More numbers are charged while you listen" This does not function i.c.m. Chromecast Audio / Google Home. There are not loaded more numbers. When playing ...

394 Views

0 replies

0 likes

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Superuser Contribution Can't launch app in israel

I have Spotify premium in the US and am currently traveling in Israel. The Spotify app wont even open. It highlights when I select it, but nothing happens. I'd prefer not to have to uninstall and reinstall it since I don't have a great internet conne...

Newbie

I have Spotify premium in the US and am currently traveling in Israel. The Spotify app wont even open. It highlights when I select it, but nothing happens. I'd prefer not to have to uninstall and rei...

user-removed

Not applicable

431 Views

1 replies

0 likes

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  • 1 replies
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Occupied space on my phone; I have removed tracks. But no change.

I am frustrated with this. I am paying every month for enjoying music on spotify, but it is now getting really annoying. I can not free up space on my phone. I cant get rid of those downloaded tracks on spotify. I am afraid I should stop being a perm...

Newbie

I am frustrated with this. I am paying every month for enjoying music on spotify, but it is now getting really annoying. I can not free up space on my phone. I cant get rid of those downloaded t...

iklemp

Music Fan

376 Views

1 replies

0 likes

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Superuser Contribution Downloading offline music every month!!!

Every month I download my music to my SD card to use in offline mode. Its fine for a while then it becomes unavailable. I then have to download it all again. Then it's fine for a while, then it's gone again. This is really driving me up the wall, to ...

Casual Listener

Every month I download my music to my SD card to use in offline mode. Its fine for a while then it becomes unavailable. I then have to download it all again. Then it's fine for a while, then it's gon...

jaidenthomas

Casual Listener

638 Views

2 replies

0 likes

Account
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Removing song from current playlist

I was wondering if there was an easier way to remove the current song from the current playlist? Right now I have to go back to the playlist and scroll around until I can find the song and then click to remove it. This becomes quite cumbersome and im...

Casual Listener

I was wondering if there was an easier way to remove the current song from the current playlist? Right now I have to go back to the playlist and scroll around until I can find the song and then click...

adamstifuk

Music Fan

594 Views

2 replies

1 likes

  • 594 Views
  • 2 replies
  • 1 likes

Local files dont last

On my pc I have added some local files to Spotify and added them to a couple play lists so I can play them on my phone. It all works great, I download/sync them on my phone and can listen to them..... for a while. After about 2-3 days the local files...

Casual Listener

On my pc I have added some local files to Spotify and added them to a couple play lists so I can play them on my phone. It all works great, I download/sync them on my phone and can listen to them.......

Badmojo420

Casual Listener

2178 Views

4 replies

0 likes

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music pause is missing

when disconnecting from bluetooth device or headphones music doesnt pause and then starts playing on your phone's speakerphone. i've used many many apps and i'm still a paying customer of pandora and not sure on where i want to go but even pandora ha...

Casual Listener

when disconnecting from bluetooth device or headphones music doesnt pause and then starts playing on your phone's speakerphone. i've used many many apps and i'm still a paying customer of pandora and...

330 Views

0 replies

1 likes

  • 330 Views
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Menu to skip song

When i listen music on the app and the screen of my smartphone is looked, I can't access the menu to skip songs. I must do my code and return to the app. But at first it work. Can someone help me

Newbie

When i listen music on the app and the screen of my smartphone is looked, I can't access the menu to skip songs. I must do my code and return to the app. But at first it work. Can someone help me

Joe

Community Legend

1747 Views

1 replies

0 likes

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[Android][Playlists] Do not automatically clear caches!

A constant problem I appear to be having is when my login to Spotify times out and I have to log back in all of my downloaded playlists are gone. This have eaten my data several times as I like listening to my playlists at work where I am on Cellular...

Newbie

A constant problem I appear to be having is when my login to Spotify times out and I have to log back in all of my downloaded playlists are gone. This have eaten my data several times as I like liste...

296 Views

0 replies

0 likes

Android
Playlists
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Search Option Not Fully Working

Hello community,I have an Android phone and if I try to use the search option it won't let me use it most of the time, I keep getting the same error: "sorry, something went wrong".Can someone tell me what's going on?!Thanks!

Newbie

Hello community, I have an Android phone and if I try to use the search option it won't let me use it most of the time, I keep getting the same error: "sorry, something went wrong". Can someone...

Joe

Community Legend

281 Views

1 replies

0 likes

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Tem Músicas que não estão funcionando, e quando ativo a opção "off-line", o Spotify fecha sozinho.

Não são todas as músicas, apenas algumas e principalmente as qus eu importei. As músicas estão baixadas, está tudo certo com o s fones e alto falante e também com o Cartão SD e a memória interna, porém quando eu aperto "play", até aparece que a músic...

Casual Listener

Não são todas as músicas, apenas algumas e principalmente as qus eu importei. As músicas estão baixadas, está tudo certo com o s fones e alto falante e também com o Cartão SD e a memória interna, por...

Luisfelipe1802

Casual Listener

630 Views

3 replies

0 likes

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Access online - Moto E

I can't access online with a Moto E.I turned off my phone and redowloaded the app multiple times but everytime I try to log in with my email or with other accounts linked to facebook profiles it says that there are problems and to try again later. My...

Newbie

I can't access online with a Moto E. I turned off my phone and redowloaded the app multiple times but everytime I try to log in with my email or with other accounts linked to facebook profiles it sa...

Joe

Community Legend

385 Views

1 replies

0 likes

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Update, now wont dowload

I updated my Spotify on my android. It's now making me re-download all my music. But nothing with download!!

Casual Listener

I updated my Spotify on my android. It's now making me re-download all my music. But nothing with download!!

ag2526

Roadie

427 Views

1 replies

0 likes

Account
Other
Premium
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Solved!! New Release Radar Playlist Much Shorter Than Usual

Hi everyone..I've been a Spotify Premium listener for over 2 years and currently am accessing Spotify thru an LG/Android Smartphone. Since the Release Radar playlist began since its debut in August I've been very pleased with it every week & have pra...

Roadie

Hi everyone..I've been a Spotify Premium listener for over 2 years and currently am accessing Spotify thru an LG/Android Smartphone. Since the Release Radar playlist began since its debut in August I...

crematedman

Community Legend

1063 Views

1 replies

0 likes

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Songs are unplayable on my Google Pixel phone

I've looked around the community and it appears there have been a few issues with songs becoming unplayable but never a definitive fix for this. Do Spotify employees ever read these forums and make any comments?For the past two weeks now any song tha...

Casual Listener

I've looked around the community and it appears there have been a few issues with songs becoming unplayable but never a definitive fix for this. Do Spotify employees ever read these forums and make a...

Kinseygail

Newbie

1156 Views

5 replies

3 likes

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Spotify stops all of sudden when I do other activities on phone.

When I play any song, and open other apps or just stay in main screen, the app stops more than 90% of chance all of sudden. And it even didn't stay where it played the last after stopping, song starts from the first if I push play button again. I thi...

Visitor

When I play any song, and open other apps or just stay in main screen, the app stops more than 90% of chance all of sudden. And it even didn't stay where it played the last after stopping, song start...

Joe

Community Legend

252 Views

1 replies

0 likes

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Save last position/track in album or playlist?

Hello, is there a way to save the current or last listened track in a album? If you listen to an audiobook which lasts 7 hours or more, you can't interrupt listening for listen to some music and switch back to the last postiion/track of the audiobook...

Casual Listener

Hello,   is there a way to save the current or last listened track in a album?   If you listen to an audiobook which lasts 7 hours or more, you can't interrupt listening for listen to s...

EssenceBlue

Newbie

1885 Views

2 replies

14 likes

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No scrolling of current track title

On Android 6 the current spotify version 4.5 doesn't scroll the current track title anymore. Issue is that you can't read the current chapter of a audiobook anymore.That's really bad 'cause there isn't still a sleep timer and now saving of the curren...

Casual Listener

On Android 6 the current spotify version 4.5 doesn't scroll the current track title anymore. Issue is that you can't read the current chapter of a audiobook anymore. That's really bad 'cause there...

kiwix

Casual Listener

506 Views

1 replies

0 likes

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Podcast Offline stopped always

Always when i hear my downloaded Podcast in Offline Mode after 20-30 minutes the podcast suddenly stopped. The only thing which worked is to get online, start the podcast again an then switch again in the offline mode, but after a few minutes it will...

Newbie

Always when i hear my downloaded Podcast in Offline Mode after 20-30 minutes the podcast suddenly stopped.   The only thing which worked is to get online, start the podcast again an then switc...

crematedman

Community Legend

581 Views

1 replies

1 likes

  • 581 Views
  • 1 replies
  • 1 likes