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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115240 Views

27 replies

4 likes

  • 115240 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231644 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231644 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591158 Views

79 replies

3 likes

  • 591158 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485656 Views

580 replies

42 likes

Account
Free
  • 485656 Views
  • 580 replies
  • 42 likes

Superuser Contribution Songs disappearing?!

I downloaded the new update last night, everything was fine, but when i woke up this morning I'm missing about half of the songs from EACH artist i have. I've looked back to all of my favourite songs and it's those that are primarily missing. I've tr...

Newbie

I downloaded the new update last night, everything was fine, but when i woke up this morning I'm missing about half of the songs from EACH artist i have. I've looked back to all of my favourite songs...

Maria_B

Moderator

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Downloaded playlists disappeared?

I've had Spotify for several years now. I really like the download feature so I can listen to certain playlists offline, like when I'm driving in the middle of nowhere, or snowboarding. Yesterday I was driving in the middle of nowhere and discovered ...

Newbie

I've had Spotify for several years now.  I really like the download feature so I can listen to certain playlists offline, like when I'm driving in the middle of nowhere, or snowboarding. Yesterd...

baijogs73

Newbie

797 Views

2 replies

0 likes

  • 797 Views
  • 2 replies
  • 0 likes

Superuser Contribution As músicas não reproduzem em offline

Eu assinei o Premium faz pouco tempo, e fui fazer o download de todas as músicas da minha playlist, porém, quando fui executar no modo offline, elas não reproduziram, e eu já tentei de tudo, li as opções no site do Spotify e nada me ajudou, o que eu ...

Newbie

Eu assinei o Premium faz pouco tempo, e fui fazer o download de todas as músicas da minha playlist, porém, quando fui executar no modo offline, elas não reproduziram, e eu já tentei de tudo, li as op...

user-removed

Not applicable

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded playlists have all been reset to undownloaded.

Sometime since friday all my downloaded playlists have reset themselves to being undownloaded. Spotify is still using 1.8GB.Galaxy Note 3, android 5.0, spoify 7.2.0.1250 armv7. I did a complete reinstall of spotify about a month ago. Tried switching ...

Roadie

Sometime since friday all my downloaded playlists have reset themselves to being undownloaded. Spotify is still using 1.8GB. Galaxy Note 3, android 5.0, spoify 7.2.0.1250 armv7. I did a complet...

jerrawa

Roadie

700 Views

2 replies

0 likes

  • 700 Views
  • 2 replies
  • 0 likes

Solved!! How see followers of my playlist ?

Hello !How see who follow my playlist on Android.Thanks for your help !

Newbie

Hello ! How see who follow my playlist on Android. Thanks for your help !  🙂

krzyzest

Newbie

93146 Views

2 replies

13 likes

Subscription
  • 93146 Views
  • 2 replies
  • 13 likes

Superuser Contribution Impossible de lire mes fichiers locaux en playlist sur mon Samsung

Bonjour tout le monde, Cela fait déjà quelques jours qu'il m'est impossible de lire la musique de mes fichiers locaux sur mon samsung galaxy s7 edge. En effet, la musique est téléchargée, le petit voyant de la flèche verte est allumé, mais lorsque je...

Newbie

Bonjour tout le monde,    Cela fait déjà quelques jours qu'il m'est impossible de lire la musique de mes fichiers locaux sur mon samsung galaxy s7 edge. En effet, la musique est télécharg...

user-removed

Not applicable

907 Views

1 replies

0 likes

  • 907 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant download

I have premium account on Galaxy S7Edge. I try to download my Playlists and it says go to settings select cellular. I do and still nothing. Uggh already received installed.

Newbie

I have premium account on Galaxy S7Edge. I try to download my Playlists and it says go to settings select cellular. I do and still nothing. Uggh already received installed.

user-removed

Not applicable

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Spotify downloads all saved songs

Yesterday my app suddenly started to download ALL saved tracks. No matter if I chose the download button or not. Need help with that as I don't know how to delete all these useless songs. And no, they are not included in a downloaded playlist.Greets

Newbie

Yesterday my app suddenly started to download ALL saved tracks. No matter if I chose the download button or not. Need help with that as I don't know how to delete all these useless songs. And no, the...

nsmith1

Roadie

683 Views

1 replies

0 likes

  • 683 Views
  • 1 replies
  • 0 likes

[Android][Running] Please fix bugs in Android TV

To Spotify developerI've been using Spotify Premium for months and mostly on my Android TV. Unfortunately, the Spotify Android TV is not as reliable as the one in mobile phones.Recently, it refuses to finish some songs. For example, I chose a 4 minut...

Newbie

To Spotify developer I've been using Spotify Premium for months and mostly on my Android TV. Unfortunately, the Spotify Android TV is not as reliable as the one in mobile phones. Recently, it r...

699 Views

0 replies

0 likes

Android
Running
  • 699 Views
  • 0 replies
  • 0 likes

After subscribing for 2 years I gave up on Spotify, here's my feedback

I have recently tried out Google Play Music and decided to cancel my Spotify Subscription. I couldn't find a proper way to provide my feedback so I created this thread here, if this is not the correct place please move it. I have been using Nexus 5 f...

Casual Listener

I have recently tried out Google Play Music and decided to cancel my Spotify Subscription. I couldn't find a proper way to provide my feedback so I created this thread here, if this is not the c...

439 Views

0 replies

2 likes

  • 439 Views
  • 0 replies
  • 2 likes

sd card - almacenamiento

Spotify does not recognize my new sd card, but other applications do. No me aparece la opción de almacenar la música descargada en mi tarjeta SD. Ya intenté con este link. https://support.spotify.com/ad/using_spotify/search_play/save-to-sd-card/Motor...

Newbie

Spotify does not recognize my new sd card, but other applications do.    No me aparece la opción de almacenar la música descargada en mi tarjeta SD. Ya intenté con este link. https://supp...

Lucard4cj

Newbie

527 Views

1 replies

1 likes

  • 527 Views
  • 1 replies
  • 1 likes

Solved!! Almost ALL of my music has disappeared from my Spotify account

Hello, I have just found that almost ALL of the artits, albums and songs have disappear from my Spotify account. On the other hand, all of the playlist I had are still there, intact. But I had like 200 albums or even more, and now I just can see ONE ...

Regular

 Hello,   I have just found that almost ALL of the artits, albums and songs have disappear from my Spotify account. On the other hand, all of the playlist I had are still there, intact. ...

sergiodbn

Regular

657 Views

2 replies

0 likes

  • 657 Views
  • 2 replies
  • 0 likes

Solved!! I can't play music - "Get Premium now to play ad-free music everywhere"

Hi!When I click on Shuffle Play appear this message - "Get Premium now to play ad-free music everywhere". The add is playing non-stop without sound. I uninstalled the app and downloaded it again, but no change. I also tried restarting my phone. I can...

Casual Listener

Hi! When I click on Shuffle Play appear this message - "Get Premium now to play ad-free music everywhere". The add is playing non-stop without sound. I uninstalled the app and downloaded it again, b...

mitko1pr

Casual Listener

1402 Views

1 replies

0 likes

  • 1402 Views
  • 1 replies
  • 0 likes

Premium - Radio works but songs or playlists do nothing when clicked

Hi, Last night I downloaded the spotify app from the play store and logged in through facebook and upgraded my account to Premium. The radio channels play but when I click any song or shuffle play any playlist or album it does nothing, doesnt not cha...

Visitor

Hi,   Last night I downloaded the spotify app from the play store and logged in through facebook and upgraded my account to Premium. The radio channels play but when I click any song or shuffl...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

GPS Recording App and Spotify Play doesn't work

Hello, I use a Samsung S5 Neo Android 6.0.1 and have the following problem: During an active recording of the Runtastic PRO running & fitness app or the iski Tracker App with GPS and playing the Spotify app via the Bluetooth headphones, it works a fe...

Newbie

Hello, I use a Samsung S5 Neo Android 6.0.1 and have the following problem: During an active recording of the Runtastic PRO running & fitness app or the iski Tracker App with GPS and playing the ...

572 Views

0 replies

0 likes

  • 572 Views
  • 0 replies
  • 0 likes

Superuser Contribution No se me actualiza el diseño

No he recibido el nuevo diseño de spotify he borrado cache, e forzado cierre e incluso he borrado la App y nada.

Regular

No he recibido el nuevo diseño de spotify he borrado cache, e forzado cierre e incluso he borrado la App y nada.

Jotaaaace

Newbie

2368 Views

8 replies

4 likes

  • 2368 Views
  • 8 replies
  • 4 likes

Solved!! Nougat still has hamburger menu

Just got a new phone (Mate 9) I live in the US, have a premium account, and noticed my friend had the new design which I hadn't seen until today, Due to the fact that this phone is huge I can see this new design being very useful to me. I did search ...

Casual Listener

Just got a new phone (Mate 9) I live in the US, have a premium account, and noticed my friend had the new design which I hadn't seen until today, Due to the fact that this phone is huge I can see thi...

TheLegendary87

Casual Listener

955 Views

4 replies

1 likes

  • 955 Views
  • 4 replies
  • 1 likes

Thumbs Up/Down with Android Wear

Hi, Would it be possible to add controls for "Thumbs Up/Down" to the Spotify Android Wear app? This would be quite handy, because it would mean I don't have to pull out my phone to rate tracks. Also, why can't I rate tracks on things like my "Playlis...

Visitor

Hi,   Would it be possible to add controls for "Thumbs Up/Down" to the Spotify Android Wear app? This would be quite handy, because it would mean I don't have to pull out my phone to rate trac...

jean3601

Community Legend

1332 Views

7 replies

2 likes

  • 1332 Views
  • 7 replies
  • 2 likes