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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115233 Views

27 replies

4 likes

  • 115233 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231642 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231642 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591150 Views

79 replies

3 likes

  • 591150 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485636 Views

580 replies

42 likes

Account
Free
  • 485636 Views
  • 580 replies
  • 42 likes

Superuser Contribution [Family] Diffirent adress

I wanna add my brother but i cant remember to what i write my adress. What can i do for this situation?

Newbie

I wanna add my brother but i cant remember to what i write my adress. What can i do for this situation?

Maria_B

Moderator

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
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Superuser Contribution Canciones descargadas eliminadas

Hola, me vine de vacaciones y sabia que no iba a tener wifi, así que antes de salir de mi casa comenze a pagar spotify premiun para poder descargarlas en android. Hoy queriendo entrar a spotify se me había deslogiado, no se porque, me logie en la app...

Newbie

Hola, me vine de vacaciones y sabia que no iba a tener wifi, así que antes de salir de mi casa comenze a pagar spotify premiun para poder descargarlas en android. Hoy queriendo entrar a spotify se me...

Maria_B

Moderator

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Android App - Frustrating and Useless

Hi,In my experience the app gets more unstable and buggy with each update. After the latest update the app is simply unusable.When pressed skip, the song transitions are now handled with a 3 second delay where both the previous and next song overlap ...

Regular

Hi, In my experience the app gets more unstable and buggy with each update. After the latest update the app is simply unusable. When pressed skip, the song transitions are now handled with a 3 sec...

806 Views

0 replies

0 likes

Help please
support
  • 806 Views
  • 0 replies
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Sharing using Send To NOT WORKING

Hi all! I've been increasingly frustrated lately as I have been unable to share songs with friends. When I press the 3 dot menu and press Share I get the screen shown in the attachment instead of the regular "Send To" and "Post to" options. This has ...

Newbie

Hi all!   I've been increasingly frustrated lately as I have been unable to share songs with friends. When I press the 3 dot menu and press Share I get the screen shown in the attachment inste...

birdnorf

Newbie

1697 Views

7 replies

1 likes

  • 1697 Views
  • 7 replies
  • 1 likes

[Android][NOW] Save playlists to SD card

I'm a premium user and have had 24 interventions with technical support about saving to my SD card. To date there is no solution for my Android phone to save my music to the SD card. My librariy has grown to the point my phone memory cannot support i...

Newbie

I'm a premium user and have had 24 interventions with technical support about saving to my SD card. To date there is no solution for my Android phone to save my music to the SD card. My librariy has ...

476 Views

0 replies

0 likes

Android
NOW
  • 476 Views
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free trial

Where do i see how many days i have left?

Visitor

Where do i see how many days i have left?

OviiiOne

Community Legend

692 Views

2 replies

0 likes

  • 692 Views
  • 2 replies
  • 0 likes

Keep losing offline content?!

At my wits end, first world problems and all that but keep downloading gigs of offline songs for the train (as mobile signal **bleep**) and for no reason they just go, have tried reinstalling app (resetting phone inbetween) formatting memory card, re...

Newbie

At my wits end, first world problems and all that but keep downloading gigs of offline songs for the train (as mobile signal **bleep**) and for no reason they just go, have tried reinstalling app (re...

350 Views

0 replies

0 likes

  • 350 Views
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7 day free premium

How do i get free trial for 7 days my friend got it but i cant it asks me for my credit card details. But didnt for my friend. Please help.

Visitor

How do i get free trial for 7 days my friend got it but i cant it asks me for my credit card details. But didnt for my friend. Please help.

Maxim

Spotify Star

4153 Views

1 replies

0 likes

  • 4153 Views
  • 1 replies
  • 0 likes

Música nao disponivel

Estou ficando irritado , ja se fazem dois dias que nao tenho resposta para meu problema ...Eu uso muitas musicas do computador no spotify e agora estão todas Indisponivel .Preciso de ajuda , já fiz de tudo ...Obrigado e por favor me ajudam

Casual Listener

Estou ficando irritado , ja se fazem dois dias que nao tenho resposta para meu problema ... Eu uso muitas musicas do computador no spotify e agora estão todas Indisponivel . Preciso de ajuda , já f...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify causing large data bills on Android Auto

I have all my music downloaded via WiFi, but spotify has somehow used 622mb of data in my current cycle, putting me well past my limit. The only time I use spotify on my phone is over Android Auto, playing the songs and lists that I downloaded via Wi...

Casual Listener

I have all my music downloaded via WiFi, but spotify has somehow used 622mb of data in my current cycle, putting me well past my limit. The only time I use spotify on my phone is over Android Auto, p...

verdammteseele

Casual Listener

1810 Views

2 replies

4 likes

  • 1810 Views
  • 2 replies
  • 4 likes

Streaming local files?

So I was trying trying to find some songs of mine in Spotify and found out they were either : geo-restricted or just wasn't available. Trying to move away from storing my music file in my phone like the old days, I searched around and found out that ...

Newbie

So I was trying trying to find some songs of mine in Spotify and found out they were either : geo-restricted or just wasn't available. Trying to move away from storing my music file in my phone like ...

595 Views

0 replies

0 likes

  • 595 Views
  • 0 replies
  • 0 likes

Account reset

My girlfriend and I have been through a few phones and it wont let us download our playlists. Says were allowed only 3 devices and neither of our phones will keep the playlists downloaded. Thanks in advanced for the help

Newbie

My girlfriend and I have been through a few phones and it wont let us download our playlists. Says were allowed only 3 devices and neither of our phones will keep the playlists downloaded. Thanks in ...

piorrro33

Newbie

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Problems with my premium account

I had a Premium account and used it normally. So, I had to reset my smartphone.After the reset, I logged in to Spotify. My account was no longer Premium and my playlists disappeared.What should I do? Could someone help me?Thanks!

Newbie

I had a Premium account and used it normally. So, I had to reset my smartphone. After the reset, I logged in to Spotify. My account was no longer Premium and my playlists disappeared. What should I...

Maxim

Spotify Star

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Can't log in to Spotify app on Google XL

I recently switched my phone to Google XL from Nexus 5, with all apps transfered to the new phone. But I can no longer log in to the spotify app. I reset password twice, uninstalled-reinstalled the app, tried username and email, nothing worked! The n...

Newbie

I recently switched my phone to Google XL from Nexus 5, with all apps transfered to the new phone. But I can no longer log in to the spotify app. I reset password twice, uninstalled-reinstalled the a...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
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even if in offline mode it steals my mobile data volume

I am so disapointet. It feels like the android app will probably never work as intended. In the last three month the spotify app on android used all my mobile data volume even if the app is set to offline mode. Also, after a few days in offline mode,...

Newbie

I am so disapointet. It feels like the android app will probably never work as intended.   In the last three month the spotify app on android used all my mobile data volume even if the app is ...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Falsche Fehlermeldung über den Speicher

Ich bekomme diese Fehlermeldung obwohl ich genug Speicher verfügbar ab ich habe es pati file so eingestellt dass die heruntergeladenen Dateien auf der externen SD Karte gespeichert werden sollten

Newbie

Ich bekomme diese Fehlermeldung obwohl ich genug Speicher verfügbar ab ich habe es pati file so eingestellt dass die heruntergeladenen Dateien auf der externen SD Karte gespeichert werden sollten

267 Views

0 replies

0 likes

  • 267 Views
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Solved!!Superuser Contribution When I Scroll down in Settings the App Crashes

I've tried clean reinstalling. Deleting data, cache manually and through application manager on both SD card and internal memory. But for whatever reason when I download any playlist or my songs for offline the app crashes when I scroll down to chang...

Casual Listener

I've tried clean reinstalling. Deleting data, cache manually and through application manager on both SD card and internal memory. But for whatever reason when I download any playlist or my songs for ...

michael3747

Casual Listener

727 Views

2 replies

0 likes

  • 727 Views
  • 2 replies
  • 0 likes

Superuser Contribution local files on android

hi guys I have a problem with my spotify on my android. I can download the local files from my laptop to my phone but no audio came out even though the song is playing...can anybody help me with this problem??

Newbie

hi guys I have a problem with my spotify on my android. I can download the local files from my laptop to my phone but no audio came out even though the song is playing...can anybody help me with this...

Maria_B

Moderator

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify via Facebook sign up error on Android

Hey there. So i was trying to log in my account via Facebook in my Android phone but when i click sign up and it goes on logging in to your account. But after that it does not login at all and says that an error ocurred and that i should try that lat...

Newbie

Hey there. So i was trying to log in my account via Facebook in my Android phone but when i click sign up and it goes on logging in to your account. But after that it does not login at all and says t...

Maria_B

Moderator

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

Paguei premium porém continuo free

Queria saber oque faço, pois assinei o plano premium e não virei premium!!!

Newbie

Queria saber oque faço, pois assinei o plano premium e não virei premium!!!

Tallesspot

Newbie

779 Views

2 replies

0 likes

  • 779 Views
  • 2 replies
  • 0 likes