Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111165 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
223670 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
580828 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478277 Views
577 replies
40 likes
I downloaded the new update last night, everything was fine, but when i woke up this morning I'm missing about half of the songs from EACH artist i have. I've looked back to all of my favourite songs and it's those that are primarily missing. I've tr...
I downloaded the new update last night, everything was fine, but when i woke up this morning I'm missing about half of the songs from EACH artist i have. I've looked back to all of my favourite songs...
Moderator
337 Views
1 replies
0 likes
I've had Spotify for several years now. I really like the download feature so I can listen to certain playlists offline, like when I'm driving in the middle of nowhere, or snowboarding. Yesterday I was driving in the middle of nowhere and discovered ...
I've had Spotify for several years now. I really like the download feature so I can listen to certain playlists offline, like when I'm driving in the middle of nowhere, or snowboarding. Yesterd...
Newbie
790 Views
2 replies
0 likes
Eu assinei o Premium faz pouco tempo, e fui fazer o download de todas as músicas da minha playlist, porém, quando fui executar no modo offline, elas não reproduziram, e eu já tentei de tudo, li as opções no site do Spotify e nada me ajudou, o que eu ...
Eu assinei o Premium faz pouco tempo, e fui fazer o download de todas as músicas da minha playlist, porém, quando fui executar no modo offline, elas não reproduziram, e eu já tentei de tudo, li as op...
Not applicable
450 Views
1 replies
0 likes
Sometime since friday all my downloaded playlists have reset themselves to being undownloaded. Spotify is still using 1.8GB.Galaxy Note 3, android 5.0, spoify 7.2.0.1250 armv7. I did a complete reinstall of spotify about a month ago. Tried switching ...
Sometime since friday all my downloaded playlists have reset themselves to being undownloaded. Spotify is still using 1.8GB. Galaxy Note 3, android 5.0, spoify 7.2.0.1250 armv7. I did a complet...
Roadie
696 Views
2 replies
0 likes
Hello !How see who follow my playlist on Android.Thanks for your help !
Hello ! How see who follow my playlist on Android. Thanks for your help ! 🙂
Newbie
93141 Views
2 replies
13 likes
Bonjour tout le monde, Cela fait déjà quelques jours qu'il m'est impossible de lire la musique de mes fichiers locaux sur mon samsung galaxy s7 edge. En effet, la musique est téléchargée, le petit voyant de la flèche verte est allumé, mais lorsque je...
Bonjour tout le monde, Cela fait déjà quelques jours qu'il m'est impossible de lire la musique de mes fichiers locaux sur mon samsung galaxy s7 edge. En effet, la musique est télécharg...
Not applicable
907 Views
1 replies
0 likes
I have premium account on Galaxy S7Edge. I try to download my Playlists and it says go to settings select cellular. I do and still nothing. Uggh already received installed.
I have premium account on Galaxy S7Edge. I try to download my Playlists and it says go to settings select cellular. I do and still nothing. Uggh already received installed.
Not applicable
414 Views
1 replies
0 likes
Yesterday my app suddenly started to download ALL saved tracks. No matter if I chose the download button or not. Need help with that as I don't know how to delete all these useless songs. And no, they are not included in a downloaded playlist.Greets
Yesterday my app suddenly started to download ALL saved tracks. No matter if I chose the download button or not. Need help with that as I don't know how to delete all these useless songs. And no, the...
Roadie
680 Views
1 replies
0 likes
To Spotify developerI've been using Spotify Premium for months and mostly on my Android TV. Unfortunately, the Spotify Android TV is not as reliable as the one in mobile phones.Recently, it refuses to finish some songs. For example, I chose a 4 minut...
To Spotify developer I've been using Spotify Premium for months and mostly on my Android TV. Unfortunately, the Spotify Android TV is not as reliable as the one in mobile phones. Recently, it r...
694 Views
0 replies
0 likes
I have recently tried out Google Play Music and decided to cancel my Spotify Subscription. I couldn't find a proper way to provide my feedback so I created this thread here, if this is not the correct place please move it. I have been using Nexus 5 f...
I have recently tried out Google Play Music and decided to cancel my Spotify Subscription. I couldn't find a proper way to provide my feedback so I created this thread here, if this is not the c...
437 Views
0 replies
2 likes
459 Views
0 replies
0 likes
Spotify does not recognize my new sd card, but other applications do. No me aparece la opción de almacenar la música descargada en mi tarjeta SD. Ya intenté con este link. https://support.spotify.com/ad/using_spotify/search_play/save-to-sd-card/Motor...
Spotify does not recognize my new sd card, but other applications do. No me aparece la opción de almacenar la música descargada en mi tarjeta SD. Ya intenté con este link. https://supp...
Newbie
523 Views
1 replies
1 likes
Hello, I have just found that almost ALL of the artits, albums and songs have disappear from my Spotify account. On the other hand, all of the playlist I had are still there, intact. But I had like 200 albums or even more, and now I just can see ONE ...
Hello, I have just found that almost ALL of the artits, albums and songs have disappear from my Spotify account. On the other hand, all of the playlist I had are still there, intact. ...
Regular
651 Views
2 replies
0 likes
Hi!When I click on Shuffle Play appear this message - "Get Premium now to play ad-free music everywhere". The add is playing non-stop without sound. I uninstalled the app and downloaded it again, but no change. I also tried restarting my phone. I can...
Hi! When I click on Shuffle Play appear this message - "Get Premium now to play ad-free music everywhere". The add is playing non-stop without sound. I uninstalled the app and downloaded it again, b...
Casual Listener
1399 Views
1 replies
0 likes
Hi, Last night I downloaded the spotify app from the play store and logged in through facebook and upgraded my account to Premium. The radio channels play but when I click any song or shuffle play any playlist or album it does nothing, doesnt not cha...
Hi, Last night I downloaded the spotify app from the play store and logged in through facebook and upgraded my account to Premium. The radio channels play but when I click any song or shuffl...
376 Views
0 replies
0 likes
Hello, I use a Samsung S5 Neo Android 6.0.1 and have the following problem: During an active recording of the Runtastic PRO running & fitness app or the iski Tracker App with GPS and playing the Spotify app via the Bluetooth headphones, it works a fe...
Hello, I use a Samsung S5 Neo Android 6.0.1 and have the following problem: During an active recording of the Runtastic PRO running & fitness app or the iski Tracker App with GPS and playing the ...
570 Views
0 replies
0 likes
No he recibido el nuevo diseño de spotify he borrado cache, e forzado cierre e incluso he borrado la App y nada.
No he recibido el nuevo diseño de spotify he borrado cache, e forzado cierre e incluso he borrado la App y nada.
Newbie
2365 Views
8 replies
4 likes
Just got a new phone (Mate 9) I live in the US, have a premium account, and noticed my friend had the new design which I hadn't seen until today, Due to the fact that this phone is huge I can see this new design being very useful to me. I did search ...
Just got a new phone (Mate 9) I live in the US, have a premium account, and noticed my friend had the new design which I hadn't seen until today, Due to the fact that this phone is huge I can see thi...
Casual Listener
950 Views
4 replies
1 likes
Hi, Would it be possible to add controls for "Thumbs Up/Down" to the Spotify Android Wear app? This would be quite handy, because it would mean I don't have to pull out my phone to rate tracks. Also, why can't I rate tracks on things like my "Playlis...
Hi, Would it be possible to add controls for "Thumbs Up/Down" to the Spotify Android Wear app? This would be quite handy, because it would mean I don't have to pull out my phone to rate trac...
Community Legend
1324 Views
7 replies
2 likes
