Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196098 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196098 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537827 Views

78 replies

3 likes

  • 537827 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

443060 Views

565 replies

37 likes

Account
Free
  • 443060 Views
  • 565 replies
  • 37 likes

Superuser Contribution No notifications about subscriptions

In settings all the notification settings are checked but i cant get any notifications. O want to get notified when a new track released by my followed artists

Casual Listener

In settings all the notification settings are checked but i cant get any notifications. O want to get notified when a new track released by my followed artists

kstratis

Casual Listener

1140 Views

4 replies

1 likes

  • 1140 Views
  • 4 replies
  • 1 likes

Spoken word not playing

HiI have a Galaxy Note 4.I recently downloaded classical music with a spoken dialogue about the composers life.The spoken word sections only played once. Now the system is only playing the music and non of the historical data is being heard.All level...

Regular

Hi I have a Galaxy Note 4. I recently downloaded classical music with a spoken dialogue about the composers life. The spoken word sections only played once. Now the system is only playing the mu...

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

Solved!! Certain Songs on Album Greyed Out?

I dont understand why the album is available but some songs are not? This really sucks as Buy the Stars is my favorite song

Casual Listener

I dont understand why the album is available but some songs are not? This really sucks as Buy the Stars is my favorite song 😕

SeikoShinohara

Casual Listener

6354 Views

4 replies

0 likes

  • 6354 Views
  • 4 replies
  • 0 likes

I think I figured out the widget...

The widget constantly crashes after some time. I'll play some music, widget works fine, I'll put my phone away for a few hours, widget is back to blank. Is it possible that Android treats the widget as a memory hogging app and simply closes it to spa...

Roadie

The widget constantly crashes after some time. I'll play some music, widget works fine, I'll put my phone away for a few hours, widget is back to blank. Is it possible that Android treats the widget ...

Waldrepaaron

Newbie

11921 Views

13 replies

0 likes

  • 11921 Views
  • 13 replies
  • 0 likes

Can't log in as new account, logged in as old account.

I created a new account not tied to a facebook account. I was automatically logged out of spotify when I deactivated facebook. I tried to log into the new account on the spotify app and instead of logging onto the new account, I was logged onto my ol...

Casual Listener

I created a new account not tied to a facebook account. I was automatically logged out of spotify when I deactivated facebook. I tried to log into the new account on the spotify app and instead of lo...

michaelbunker

Casual Listener

428 Views

2 replies

0 likes

  • 428 Views
  • 2 replies
  • 0 likes

Is there any way to download over 10gb of music?

I have a 64 gb SD card but the app is cutting me off at 10 gb. Is there any way to go past 10gb?

Casual Listener

I have a 64 gb SD card but the app is cutting me off at 10 gb. Is there any way to go past 10gb?

rburton487

Casual Listener

811 Views

4 replies

0 likes

  • 811 Views
  • 4 replies
  • 0 likes

Radio playing

Hello,It seems a radio linked to an artist starts immediately after the playlist of the artist stops playing. Has anybody had the same problem yet ?Thanks

Music Fan

Hello, It seems a radio linked to an artist starts immediately after the playlist of the artist stops playing. Has anybody had the same problem yet ? Thanks

streetspirit

Music Fan

689 Views

2 replies

0 likes

  • 689 Views
  • 2 replies
  • 0 likes

stops playing after few songs

ok so Spotify stops playing after like 10 songs, but this only happens when I click shuffle for an artist,, any artist and y shuffle their music it stops after like 10 songs and starts again like if it was a playlist

Casual Listener

ok so Spotify stops playing after like 10 songs, but this only happens when I click shuffle for an artist,, any artist and y shuffle their music it stops after like 10 songs and starts again like if ...

elvis3991

Casual Listener

741 Views

2 replies

0 likes

  • 741 Views
  • 2 replies
  • 0 likes

Playlists on android

Can someone tell me if the only way to play your playlist in preferred order on your android is by buying a premium subscription? It will play playlist in order on desktop, but not android. It will find different songs by the authors on android. Than...

Casual Listener

Can someone tell me if the only way to play your playlist in preferred order on your android is by buying a premium subscription? It will play playlist in order on desktop, but not android. It will f...

Joe

Community Legend

922 Views

6 replies

0 likes

  • 922 Views
  • 6 replies
  • 0 likes

How

Ive had premium deleted the app by accident, reinstalled, signed in and now I dont even have premium any more.

Newbie

Ive had premium deleted the app by accident, reinstalled, signed in and now I dont even have premium any more.

Hubo

Community Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Offline songs are gone

I have experienced this more than once before for only 1-2 songs at a time. This time a large sum of my offline songs are gone. They were on sd card. Anyone familiar with this problem? What may have caused this?

Newbie

I have experienced this more than once before for only 1-2 songs at a time. This time a large sum of my offline songs are gone. They were on sd card. Anyone familiar with this problem? What may have ...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

Solved!! When is offline music played?

Hello! I have a question.I have downloaded some of my playlists to listen to offline. When is this triggered? Meaning if Im driving down the road listening to one of my offline lists, is it playing locally, or is it playing from the cloud? Trying to ...

Regular

Hello!  I have a question. I have downloaded some of my playlists to listen to offline.  When is this triggered?  Meaning if Im driving down the road listening to one of my offline li...

Jb3rgman

Regular

1284 Views

7 replies

0 likes

  • 1284 Views
  • 7 replies
  • 0 likes

Superuser Contribution [Android]

Too bad Spotify doesn't have a person available for help. I'm sure they have lost customers that way. They lost me because I couldn't log on. The pre programed help, didn't!

Newbie

Too bad Spotify doesn't have a person available for help. I'm sure they have lost customers that way. They lost me because I couldn't log on. The pre programed help, didn't!

Erika

Roadie

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify using mobile data when listening to downloaded playlist

When using Spotify on Android in online mode, even if I'm listening to a downloaded playlist it will use data. Why? It didn't do this before. Currently using version 7.2.0.1250 armV7 I've tried restricting its connections to mobile network but still ...

Gig Goer

When using Spotify on Android in online mode, even if I'm listening to a downloaded playlist it will use data. Why? It didn't do this before.   Currently using version 7.2.0.1250 armV7  ...

Erika

Roadie

529 Views

1 replies

1 likes

  • 529 Views
  • 1 replies
  • 1 likes

Stream Quality

I am testing both deezer and spotify to decide which is the best for me.I have found a lot of things where the one has a big plus and the other a big minus, in both ways, quite crazy indeed. Anyway .... in deezer the streaming quality is: enhanced, b...

Music Fan

I am testing both deezer and spotify to decide which is the best for me. I have found a lot of things where the one has a big plus and the other a big minus, in both ways, quite crazy indeed. Anyway...

Hubo

Community Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Local files on Android

I can't dowload the songs on my phone from my local file on my computer. They are in a playlist and Spotify tells me to just download the playlist but nothing happens, it says it's downloaded but I can't listen to the song. What can I do?

Newbie

I can't dowload the songs on my phone from my local file on my computer. They are in a playlist and Spotify tells me to just download the playlist but nothing happens, it says it's downloaded but I c...

Joe

Community Legend

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Spotify won't update

Hey,I've been waiting for the current update for months now. I'm using a Galaxy S7. Two friends of mine got the update on the same day, like I said, months ago. I'm still forced to use the older UI which is not very user friendly. In my opinion, you ...

Casual Listener

Hey, I've been waiting for the current update for months now. I'm using a Galaxy S7. Two friends of mine got the update on the same day, like I said, months ago. I'm still forced to use the older UI...

andigger

Casual Listener

1185 Views

3 replies

0 likes

  • 1185 Views
  • 3 replies
  • 0 likes

Solved!! Spotify App for Gear S3 (now released)

Now that Spotify has been released for the Gear S3, has anyone had any issues connecting to LTE and streaming from LTE? I have no issues listening to spotify while my phone is connected to the S3, but I just tried taking it on a walk without my phone...

Casual Listener

Now that Spotify has been released for the Gear S3, has anyone had any issues connecting to LTE and streaming from LTE?  I have no issues listening to spotify while my phone is connected to the ...

Factory8118

Newbie

4024 Views

6 replies

0 likes

  • 4024 Views
  • 6 replies
  • 0 likes