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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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inicio sesion

en el celular android , cada vez que inicio spotify debo iniciar la sesion.De que manera debo hacer para que la misma quede abierta ? Gracias

Newbie

en el celular android , cada vez que inicio spotify debo iniciar la sesion. De que manera debo hacer para que la misma quede abierta ?   Gracias  

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Solved!! Song restarts after hitting like

Hi everyone I was listening to a song in my Daily Mix and after hitting 'like' the app "blinks" and the song is stopped and returned to 00:00. The app was working just fine a couple of hours ago and I'm not sure if there has been an update. If it hel...

Casual Listener

Hi everyone   I was listening to a song in my Daily Mix and after hitting 'like' the app "blinks" and the song is stopped and returned to 00:00. The app was working just fine a couple of hours...

JuanVeron

Casual Listener

489 Views

2 replies

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Problema com o Spotify de meu celular.

Olá pessoal, gostaria de saber se alguém já teve este problema.Eu tenho uma conta premium, no meu antigo celular esta funcionando direitinho, podia salvar as músicas, fazer meu playlist.Mais quando mudei de celular e instalei o Spotify nele, não cons...

Newbie

Olá pessoal, gostaria de saber se alguém já teve este problema. Eu tenho uma conta premium, no meu antigo celular esta funcionando direitinho, podia salvar as músicas, fazer meu playlist. Mais quan...

267 Views

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Controles en pantalla bloqueada

Buenos días, Hace tiempo, podía cambiar la canción o pararla desde la pantalla de bloqueo, pero desde hace un tiempo no puedo. Uso Android 6.0.1 en un Samsung Galaxy S5 (SM-G900F). ¿Podrían decirme cómo hacer para volver a ver esas opciones mientras ...

Casual Listener

Buenos días,   Hace tiempo, podía cambiar la canción o pararla desde la pantalla de bloqueo, pero desde hace un tiempo no puedo.   Uso Android 6.0.1 en un Samsung Galaxy S5 (SM-G900F). ...

jestem

Casual Listener

761 Views

1 replies

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Alguien sabe donde está ecoalizador

Antes había ecoalizador lo cual era muy bueno para escuchar tu música ahora no lo encuentroo quitaron? O alguien me puede decir como se hace ahora?

Newbie

Antes había ecoalizador lo cual era muy bueno para escuchar tu música ahora no lo encuentroo quitaron? O alguien me puede decir como se hace ahora?

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Quick way to add all songs from play list to saved songs?

Is there an easy and quick way to add all my songs from my starred playlist to my saved music without doing each song one by one? I have over 37,000 songs in my starred playlist and that will take forever if I have to do one by one.

Music Fan

Is there an easy and quick way to add all my songs from my starred playlist to my saved music without doing each song one by one? I have over 37,000 songs in my starred playlist and that will take fo...

madzufi

Newbie

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5 replies

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My spotify not active

I pay my spotify premium 1 month and no active in my gmail

Casual Listener

I pay my spotify premium 1 month and no active in my gmail

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I restarted my phone and all of my downloaded music dissapeared

I currently have no wifi to download songs, so when I went to my cousins I thought it would be a good idea to download some overthere. I downloaded over 3000 tracks and I just restarted my phone only to find out it had all undownloaded! I won't be ab...

Newbie

I currently have no wifi to download songs, so when I went to my cousins I thought it would be a good idea to download some overthere. I downloaded over 3000 tracks and I just restarted my phone only...

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Android TV 6.0: It asks to sign each time

I have a Sony Bravia television with Android TV 6.0. Spotify used to work fine, now it has been few days that it keeps asking to sign in each time I open it. If I sign in with username/password on the television, or via the phone or computer it conne...

Regular

I have a Sony Bravia television with Android TV 6.0. Spotify used to work fine, now it has been few days that it keeps asking to sign in each time I open it. If I sign in with username/password on th...

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Why is Spotify using so much data playing solely songs I have downloaded to my phone?

Why is Spotify using so much data playing solely songs I have downloaded to my Android phone? Yesterday it used 21MB on two 90 minute journeys, 18MB foreground and 3MB background. I was listening to a playlist of my own, all downloaded to my phone. I...

Casual Listener

Why is Spotify using so much data playing solely songs I have downloaded to my Android phone? Yesterday it used 21MB on two 90 minute journeys, 18MB foreground and 3MB background. I was listening to ...

579 Views

0 replies

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Share Now Opens Default Android Share

After becoming a premium member I can no longer share within the Spotify App. When I click the Three dots and then Share, Spotify opens the decault Android SShare Window asking me which app I want to use to share the track with. Spotify is not an opt...

Casual Listener

After becoming a premium member I can no longer share within the Spotify App.  When I click the Three dots and then Share, Spotify opens the decault Android SShare Window asking me which app I w...

Joe

Community Legend

335 Views

1 replies

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Can't listen downloaded music offline

It has been a few days since i have spotify and i have no good thing to say.Everytime i start the app I need to download all my music again, and when I don't have WiFi or when I have spotify offline i can't play my downloaded music.I tried to reinsta...

Newbie

It has been a few days since i have spotify and i have no good thing to say. Everytime i start the app I need to download all my music again, and when I don't have WiFi or when I have spotify offl...

ErikG

Roadie

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Spotify premium

In my account it's said that Spotify premium will be able until 13/03/2017 (before a new payment), but in my references in the app it's said that the offline way will be disabled in 29 days. Why?Thanks

Newbie

In my account it's said that Spotify premium will be able until 13/03/2017 (before a new payment), but in my references in the app it's said that the offline way will be disabled in 29 days. Why? Th...

Joe

Community Legend

330 Views

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logged out after every restart

himy problem is that i got logged out after every restart of my phone and all downloaded musik is gone.i have an oukitel k6000, with android 6.0hope someone can help thanks for your help

Casual Listener

hi my problem is that i got logged out after every restart of my phone and all downloaded musik is gone. i have an oukitel k6000, with android 6.0 hope someone can help 🙂   thanks for your...

Joe

Community Legend

409 Views

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Download música

Queria saber se existe a opção de baixar apenas uma música. Eu só consigo fazer o download de álbuns e playlists.

Newbie

Queria saber se existe a opção de baixar apenas uma música. Eu só consigo fazer o download de álbuns e playlists.

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Spotify for Android TV with Tasker?

Hi, I have a Mi Box (official Android TV-box), I'm using the official Spotify app for Android TV.I'm trying to send Tasker intents to com.spotify.tv.androidI am able to launch it with Tasker, but I also want it to start playing a playlist on shuffle....

Newbie

Hi,   I have a Mi Box (official Android TV-box), I'm using the official Spotify app for Android TV. I'm trying to send Tasker intents to com.spotify.tv.android I am able to launch it with Ta...

797 Views

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Downloads using cellular on Android 6 Marshmallow

Hi, please help. I'm using the newest Spotify app on Custom ROM Cyanogenmod 13 based on Android 6.0.1 Marshmallow. But, I can't download using Cellular network, Spotify ask me to "Go to settings to download using Cellular" although I enabled it alrea...

Casual Listener

Hi, please help. I'm using the newest Spotify app on Custom ROM Cyanogenmod 13 based on Android 6.0.1 Marshmallow. But, I can't download using Cellular network, Spotify ask me to "Go to settings to d...

Suriako

Regular

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Solved!! Taiwan - Spotify free on mobile question

I'm a user from Taiwan.I had downloaded the app in my smartphone,but I couldn’t play music on it.Is free version of phones still not open in Taiwan?Thanks!

Newbie

I'm a user from Taiwan.I had downloaded the app in my smartphone,but I couldn’t play music on it.Is free version of phones still not open in Taiwan?Thanks!

Simonftw

Music Fan

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I can't find "your library" in my spotify

Hi, i would like to know how to find "your library" in my spotify, now there is only "me" and i cant find in an organized form my downloaded musics and playlists... i would really appreciated if you solved my problem

Newbie

Hi, i would like to know how to find "your library" in my spotify, now there is only "me" and i cant find in an organized form my downloaded musics and playlists... i would really appreciated if you ...

Joe

Community Legend

1117 Views

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Connect - Sehe Denon AVR1912 Receiver nicht in Spotify Android

Hallo, habe ein Samsung Note 10.1 Tablet und dort Spotify installiert. Habe einen Premium Account. Ich möchte Musik vom Tablet über den AV Receiver abspielen. Tablet (über WLAN Access Point) und AV Receiver sind in dem selben LAN. Ich sehe den AV Rec...

Newbie

Hallo, habe ein Samsung Note 10.1 Tablet und dort Spotify installiert. Habe einen Premium Account. Ich möchte Musik vom Tablet über den AV Receiver abspielen. Tablet (über WLAN Access Point) und AV R...

Joe

Community Legend

2356 Views

1 replies

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