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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Superuser Contribution Mudar de musica com tela bloqueada

Sou assiante do Spotify ja tem algum tempo, mas percebi que não é possivel alterar de uma musica para outro no meu celular androide estando com a tela bloqueada, existe essa função nesse aplicativo? meu contato bone_mister@hotmail.com

Newbie

Sou assiante do Spotify ja tem algum tempo, mas percebi que não é possivel alterar de uma musica para outro no meu celular androide estando com a tela bloqueada,  existe essa função nesse aplic...

user-removed

Not applicable

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[Solved] - Android 7.1 Pixel Bluetooth issues are a driving hazard

I am having several issues with Spotify over Bluetooth on my Pixel. I have tried this on multiple audio systems and I am seeing similar results. Please don't wait until someone has an accident to fix this. The workarounds cause you to have to take yo...

Casual Listener

I am having several issues with Spotify over Bluetooth on my Pixel. I have tried this on multiple audio systems and I am seeing similar results. Please don't wait until someone has an accident t...

scottrudy

Casual Listener

781 Views

1 replies

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Solved!! No more playlists and more

Hello, i've a premium account on spotify and it's connected to facebook and i never had any troubles until today.I was listening to my music and suddenly it stopped and a message popped up asking to play on this device or another device i've never se...

Casual Listener

Hello, i've a premium account on spotify and it's connected to facebook and i never had any troubles until today. I was listening to my music and suddenly it stopped and a message popped up asking...

Joe

Community Legend

619 Views

4 replies

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My offline playlist is no longer available

I can no longer listen to my playlist offline! It hás no explanation. Please help me, otherwise i will cancel my account.

Casual Listener

I can no longer listen to my playlist offline! It hás no explanation. Please help me, otherwise i will cancel my account.

R3n470

Casual Listener

419 Views

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Musics stops suddenly. Samsung galacy s6

I can't use my spotify on my phone because every time I try to play appears an advice saying this song its not avaible. I don't think it's a connection problem because I'm connected to wi-fi, sometimes the music stop alone and nothing happens when a ...

Newbie

I can't use my spotify on my phone because every time I try to play appears an advice saying this song its not avaible. I don't think it's a connection problem because I'm connected to wi-fi, sometim...

Joe

Community Legend

246 Views

1 replies

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Solved!! How to change the size of Spotify in the notification bar

Seems like Spotify is stuck on the larger player when it's in the notification bar. Anyone know how to change it to the smaller player without the random huge black gap between then skip/pause buttons and the album art?

Casual Listener

Seems like Spotify is stuck on the larger player when it's in the notification bar. Anyone know how to change it to the smaller player without the random huge black gap between then skip/pause button...

Meatballs

Casual Listener

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Skip track buttons not working on bluetooth

HiWhen I connect spotify to my car step via Bluetooth I can't get the skip track buttons to work.It works fine with other apps like music player etc but just not spotify.Is there a way to get this to workI can skip from the luck screen just not the p...

Newbie

Hi When I connect spotify to my car step via Bluetooth I can't get the skip track buttons to work. It works fine with other apps like music player etc but just not spotify. Is there a way to...

Joe

Community Legend

16093 Views

1 replies

1 likes

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Missing Close Button (Android)

What happend to the x button in the notification thing, how am I supposed to close spotify now?Its not really a problem that it's running but I'd prefer if the music control panel was only there when listening to music, instead of permanetly. - I add...

Newbie

What happend to the x button in the notification thing, how am I supposed to close spotify now? Its not really a problem that it's running but I'd prefer if the music control panel was only there wh...

Joe

Community Legend

668 Views

1 replies

1 likes

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Can't use offline functions (I'm premium)

I'm premium and all the other functions work well, but everytime I try to open Spotify on my cellphone (and the last time I used was offline) it says shows the message that I'm offline and need to connect to the internet?? So I always have to use my ...

Casual Listener

I'm premium and all the other functions work well, but everytime I try to open Spotify on my cellphone (and the last time I used was offline) it says shows the message that I'm offline and need to co...

Thaistressada

Casual Listener

342 Views

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Issues streaming music on Samsung Note 5

I keep getting a message "This song is not available, " for both downloaded songs and while streaming. I've done a reinstall, restarted my phone several times and cleared saved data, yet nothing has worked. I'm on the latest update. Version 6.5.0.181...

Casual Listener

I keep getting a message "This song is not available, " for both downloaded songs and while streaming. I've done a reinstall, restarted my phone several times and cleared saved data, yet nothing has ...

Joe

Community Legend

274 Views

1 replies

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Connect: Delete a Device?

Hello Community,i often use the Connect Feature in the Spotify Android app to listen to music via my Raumfeld Connector.What annoys me is a unknown Chromecast Device, which is probably a neighbours' property, that appears in the Connect >Connect to a...

Newbie

Hello Community, i often use the Connect Feature in the Spotify Android app to listen to music via   my Raumfeld Connector . What annoys me is a unknown Chromecast Device, which is ...

Joe

Community Legend

297 Views

1 replies

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Superuser Contribution Bluetooth song info

Recently Spotify released some sort of update that changed the notification song controls. This seems to have screwed up the song info being transmitted to my smartwatch and now I can't seem to get artist or album info. Please fix this.

Newbie

Recently Spotify released some sort of update that changed the notification song controls. This seems to have screwed up the song info being transmitted to my smartwatch and now I can't seem to get a...

user-removed

Not applicable

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1 replies

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Local problems

HeyI've Tried to Import a Song that i downloaded from youtube and I can play it on my Desktop but when i Put it into a playlist i cant download it Onto my s7. What can i do?

Casual Listener

Hey I've Tried to Import a Song that i downloaded from youtube and I can play it on my Desktop but when i Put it into a playlist i cant download it Onto my s7. What can i do?

Hilger98

Casual Listener

394 Views

4 replies

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Spotify will resave music after being removed

I have downloaded entire albums in order to discover new songs from that artist. But when there's a song i don't like, i delete it. Problem is, spotify will resave those songs automatically and randomly. I only find out as i listen throughout the day...

Regular

I have downloaded entire albums in order to discover new songs from that artist. But when there's a song i don't like, i delete it. Problem is, spotify will resave those songs automatically and rando...

Joe

Community Legend

300 Views

1 replies

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[Discover] View previous Discover Weekly playlists

How do you rest the backround photo for the discover weekly tab/box so it's not a picture of my x. I have deleted all photos on my phone and it still shows up.

Newbie

How do you rest the backround photo for the discover weekly tab/box so it's not a picture of my x. I have deleted all photos on my phone and it still shows up.

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Superuser Contribution Playlist sorting options

Some of my downloaded play lists have vanished from my device...not all and my albums seem to be there. If spotify update the play lists does it mean they have to be downloaded again to get the updated list...if so how can I get notified this has hap...

Casual Listener

Some of my downloaded play lists have vanished from my device...not all and my albums seem to be there.     If spotify update the play lists does it mean they have to be downloaded again...

Bruce67

Casual Listener

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Spotify cousing sd-card crash

Sportify is cousing my whole micro sd card to crash, the file cousing the carsh is:Android\data\com.spotify.music\files\spotifycache\marcury.db, the file can´t be removed or as soon you click on it the sdcards disconnect. the crash is not just when a...

Casual Listener

Sportify is cousing my whole micro sd card to crash, the file cousing the carsh is: Android\data\com.spotify.music\files\spotifycache\marcury.db, the file can´t be removed or as soon you click on it...

OrionNorth

Casual Listener

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6 replies

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Superuser Contribution Playlist spazzing out

For the last few days Spotify has been acting very strange. Specifically when I go into ANY of my playlists things work fine. But if I scroll or search to find a particular song to play, all the playlists begin flashing between the current playlist a...

Music Fan

For the last few days Spotify has been acting very strange.  Specifically when I go into ANY of my playlists things work fine.  But if I scroll or search to find a particular song to play, ...

user-removed

Not applicable

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Superuser Contribution Chromecast vs Spotify

4-6 weeks ago I purchased a brand new Chromecast audio in order to replace my current network player and make it all a bit easier. But when I bought Chromecast audio apparently it all got a little more complicated! I have now tried that Spotify will ...

Casual Listener

4-6 weeks ago I purchased a brand new Chromecast audio in order to replace my current network player and make it all a bit easier. But when I bought Chromecast audio apparently it all got a little mo...

rockabilly

Casual Listener

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2 replies

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Solved!! Music stops when surfing Internet

Hi. I am a Spotify Premium member. My music stops when I surf the Internet, specifically, whenever a page takes a long time to load. This is frustrating, because I want to surf the Internet and play music at the same time. I recently installed a 32 G...

Visitor

Hi. I am a Spotify Premium member. My music stops when I surf the Internet, specifically, whenever a page takes a long time to load. This is frustrating, because I want to surf the Internet and play ...

user-removed

Not applicable

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