Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107339 Views

26 replies

3 likes

  • 107339 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217227 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217227 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571282 Views

79 replies

3 likes

  • 571282 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470696 Views

577 replies

40 likes

Account
Free
  • 470696 Views
  • 577 replies
  • 40 likes

Superuser Contribution Impossible de lire mes fichiers locaux en playlist sur mon Samsung

Bonjour tout le monde, Cela fait déjà quelques jours qu'il m'est impossible de lire la musique de mes fichiers locaux sur mon samsung galaxy s7 edge. En effet, la musique est téléchargée, le petit voyant de la flèche verte est allumé, mais lorsque je...

Newbie

Bonjour tout le monde,    Cela fait déjà quelques jours qu'il m'est impossible de lire la musique de mes fichiers locaux sur mon samsung galaxy s7 edge. En effet, la musique est télécharg...

user-removed

Not applicable

901 Views

1 replies

0 likes

  • 901 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant download

I have premium account on Galaxy S7Edge. I try to download my Playlists and it says go to settings select cellular. I do and still nothing. Uggh already received installed.

Newbie

I have premium account on Galaxy S7Edge. I try to download my Playlists and it says go to settings select cellular. I do and still nothing. Uggh already received installed.

user-removed

Not applicable

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Spotify downloads all saved songs

Yesterday my app suddenly started to download ALL saved tracks. No matter if I chose the download button or not. Need help with that as I don't know how to delete all these useless songs. And no, they are not included in a downloaded playlist.Greets

Newbie

Yesterday my app suddenly started to download ALL saved tracks. No matter if I chose the download button or not. Need help with that as I don't know how to delete all these useless songs. And no, the...

nsmith1

Roadie

674 Views

1 replies

0 likes

  • 674 Views
  • 1 replies
  • 0 likes

[Android][Running] Please fix bugs in Android TV

To Spotify developerI've been using Spotify Premium for months and mostly on my Android TV. Unfortunately, the Spotify Android TV is not as reliable as the one in mobile phones.Recently, it refuses to finish some songs. For example, I chose a 4 minut...

Newbie

To Spotify developer I've been using Spotify Premium for months and mostly on my Android TV. Unfortunately, the Spotify Android TV is not as reliable as the one in mobile phones. Recently, it r...

690 Views

0 replies

0 likes

Android
Running
  • 690 Views
  • 0 replies
  • 0 likes

After subscribing for 2 years I gave up on Spotify, here's my feedback

I have recently tried out Google Play Music and decided to cancel my Spotify Subscription. I couldn't find a proper way to provide my feedback so I created this thread here, if this is not the correct place please move it. I have been using Nexus 5 f...

Casual Listener

I have recently tried out Google Play Music and decided to cancel my Spotify Subscription. I couldn't find a proper way to provide my feedback so I created this thread here, if this is not the c...

433 Views

0 replies

2 likes

  • 433 Views
  • 0 replies
  • 2 likes

sd card - almacenamiento

Spotify does not recognize my new sd card, but other applications do. No me aparece la opción de almacenar la música descargada en mi tarjeta SD. Ya intenté con este link. https://support.spotify.com/ad/using_spotify/search_play/save-to-sd-card/Motor...

Newbie

Spotify does not recognize my new sd card, but other applications do.    No me aparece la opción de almacenar la música descargada en mi tarjeta SD. Ya intenté con este link. https://supp...

Lucard4cj

Newbie

520 Views

1 replies

1 likes

  • 520 Views
  • 1 replies
  • 1 likes

Solved!! Almost ALL of my music has disappeared from my Spotify account

Hello, I have just found that almost ALL of the artits, albums and songs have disappear from my Spotify account. On the other hand, all of the playlist I had are still there, intact. But I had like 200 albums or even more, and now I just can see ONE ...

Regular

 Hello,   I have just found that almost ALL of the artits, albums and songs have disappear from my Spotify account. On the other hand, all of the playlist I had are still there, intact. ...

sergiodbn

Regular

637 Views

2 replies

0 likes

  • 637 Views
  • 2 replies
  • 0 likes

Solved!! I can't play music - "Get Premium now to play ad-free music everywhere"

Hi!When I click on Shuffle Play appear this message - "Get Premium now to play ad-free music everywhere". The add is playing non-stop without sound. I uninstalled the app and downloaded it again, but no change. I also tried restarting my phone. I can...

Casual Listener

Hi! When I click on Shuffle Play appear this message - "Get Premium now to play ad-free music everywhere". The add is playing non-stop without sound. I uninstalled the app and downloaded it again, b...

mitko1pr

Casual Listener

1389 Views

1 replies

0 likes

  • 1389 Views
  • 1 replies
  • 0 likes

Premium - Radio works but songs or playlists do nothing when clicked

Hi, Last night I downloaded the spotify app from the play store and logged in through facebook and upgraded my account to Premium. The radio channels play but when I click any song or shuffle play any playlist or album it does nothing, doesnt not cha...

Visitor

Hi,   Last night I downloaded the spotify app from the play store and logged in through facebook and upgraded my account to Premium. The radio channels play but when I click any song or shuffl...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

GPS Recording App and Spotify Play doesn't work

Hello, I use a Samsung S5 Neo Android 6.0.1 and have the following problem: During an active recording of the Runtastic PRO running & fitness app or the iski Tracker App with GPS and playing the Spotify app via the Bluetooth headphones, it works a fe...

Newbie

Hello, I use a Samsung S5 Neo Android 6.0.1 and have the following problem: During an active recording of the Runtastic PRO running & fitness app or the iski Tracker App with GPS and playing the ...

568 Views

0 replies

0 likes

  • 568 Views
  • 0 replies
  • 0 likes

Superuser Contribution No se me actualiza el diseño

No he recibido el nuevo diseño de spotify he borrado cache, e forzado cierre e incluso he borrado la App y nada.

Regular

No he recibido el nuevo diseño de spotify he borrado cache, e forzado cierre e incluso he borrado la App y nada.

Jotaaaace

Newbie

2340 Views

8 replies

4 likes

  • 2340 Views
  • 8 replies
  • 4 likes

Solved!! Nougat still has hamburger menu

Just got a new phone (Mate 9) I live in the US, have a premium account, and noticed my friend had the new design which I hadn't seen until today, Due to the fact that this phone is huge I can see this new design being very useful to me. I did search ...

Casual Listener

Just got a new phone (Mate 9) I live in the US, have a premium account, and noticed my friend had the new design which I hadn't seen until today, Due to the fact that this phone is huge I can see thi...

TheLegendary87

Casual Listener

941 Views

4 replies

1 likes

  • 941 Views
  • 4 replies
  • 1 likes

Thumbs Up/Down with Android Wear

Hi, Would it be possible to add controls for "Thumbs Up/Down" to the Spotify Android Wear app? This would be quite handy, because it would mean I don't have to pull out my phone to rate tracks. Also, why can't I rate tracks on things like my "Playlis...

Visitor

Hi,   Would it be possible to add controls for "Thumbs Up/Down" to the Spotify Android Wear app? This would be quite handy, because it would mean I don't have to pull out my phone to rate trac...

jean3601

Community Legend

1302 Views

7 replies

2 likes

  • 1302 Views
  • 7 replies
  • 2 likes

Heos wont connect to spotify on android phone

Hi, i just got to new heos 1 speakers, and they both connect to spotify on my girlfrinds iphone, but spotify on my android phone cant find them. Anny one have a tip for what i can do about that? I have re innstalled both the of the speakers and re in...

Newbie

Hi, i just got to new heos 1 speakers, and they both connect to spotify on my girlfrinds iphone, but spotify on my android phone cant find them. Anny one have a tip for what i can do about that? I ha...

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Offline Songs not saving

I've been downloading all of my offline songs to my phone but as soon as I leave my house the songs all unsync! Anyone else having this problem?

Casual Listener

I've been downloading all of my offline songs to my phone but as soon as I leave my house the songs all unsync! Anyone else having this problem?

Maria_B

Moderator

892 Views

3 replies

0 likes

  • 892 Views
  • 3 replies
  • 0 likes

Solved!! How do I find a past song I played during the last week-end ?

Hi, I didn't find the history (on my android phone) to find a past song played the last wek-end. Is it possible to retreive it ? Why don't we have a link to the historical played songs ?I also tried with the windows application, find the history empt...

Newbie

Hi,   I didn't find the history (on my android phone) to find a past song played the last wek-end. Is it possible to retreive it ? Why don't we have a link to the historical played songs ? I ...

Joe

Community Legend

2677 Views

1 replies

0 likes

  • 2677 Views
  • 1 replies
  • 0 likes

Music stops every few minutes

Updated Spotify to use for six hour journey today. Plays for a few minutes then stops. Now can't get through one song. I am using a Huawei Y6ii...its brand new only got it yesterday.Will this problem be fixed soon? Seems others are having similar pro...

Newbie

Updated Spotify to use for six hour journey today. Plays for a few minutes then stops. Now can't get through one song. I am using a Huawei Y6ii...its brand new only got it yesterday. Will this probl...

user-removed

Not applicable

613 Views

1 replies

2 likes

  • 613 Views
  • 1 replies
  • 2 likes

Solved!! Setting for similar music on Android

Hey there,for about for weaks there is a new feature: When my playlist ends, Spotify contains playing similar music...I want to end this, but can't find the setting...Pls help?Thx

Regular

Hey there, for about for weaks there is a new feature: When my playlist ends, Spotify contains playing similar music... I want to end this, but can't find the setting... Pls help? Thx

ErikG

Roadie

1577 Views

11 replies

0 likes

  • 1577 Views
  • 11 replies
  • 0 likes