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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387705 Views

545 replies

34 likes

Account
Free
  • 387705 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

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Songs that continue buffering but not playing and keeps the spotify unresponsive

I have problem in playing Jet Lag by Simple Plan and Nobody's Better. It will play but eventually after a few minutes it will stop but when you look at the music scrubber it continue scrubbing as if its playing. Then after that I can't play any song ...

Newbie

I have problem in playing Jet Lag by Simple Plan and Nobody's Better. It will play but eventually after a few minutes it will stop but when you look at the music scrubber it continue scrubbing as if ...

Joe

Community Legend

274 Views

1 replies

0 likes

  • 274 Views
  • 1 replies
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Android App slow after start

After starting up the Spotify app on Android, I have to wait a minute or so until it's functional. Search does not work (Hoppla, da ist wohl was schief gelaufen), I cannot access my library, and everything is very slow. After a minute, it works as qu...

Newbie

After starting up the Spotify app on Android, I have to wait a minute or so until it's functional. Search does not work (Hoppla, da ist wohl was schief gelaufen), I cannot access my library, and ever...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Blank screen eith only the white text.

Every time I start spotify it's starts with whit text like my playlist and so on.Both I don't get the songs or can come trow.It freaz and I need to restart.I try:ReinstallingClean the whole phonelogg in at a desktop and husbands phone.Same problem so...

Newbie

Every time I start spotify it's starts with whit text like my playlist and so on. Both I don't get the songs or can come trow. It freaz and I need to restart. I try: Reinstalling Clean the who...

221 Views

0 replies

0 likes

  • 221 Views
  • 0 replies
  • 0 likes

Superuser Contribution Android & SD Card

Hello,I read on 2012, 2014 old post that the Spotify application has issues with SD card storage. It seem that now it is working with Android 6.My question is: Does in 2017 Spotify work with old android versions like 4.2 or 4.4 (of my childs) ?Regard...

Casual Listener

Hello, I read on 2012, 2014 old post that the Spotify application has issues with SD card storage. It seem that now it is working with Android 6. My question is: Does in 2017 Spotify work with old ...

dudu274

Casual Listener

637 Views

6 replies

0 likes

  • 637 Views
  • 6 replies
  • 0 likes

Vocals lost

I've somehow lost the vocals on all my music. They either sound muted and in the background or are non-existent. I have uninstalled and reinstalled Spotify, but still the same problem, HELP !!

Casual Listener

I've somehow lost the vocals on all my music. They either sound muted and in the background or are non-existent. I have uninstalled and reinstalled Spotify, but still the same problem, HELP !!

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
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Notification bar issue

My notification bar stays on after i leave the app but if i pause my songs for a second the control bar dissapears and i have to go back to my app to play music again also if i do this to quickly sometimes my app crashes anytips?

Casual Listener

My notification bar stays on after i leave the app but if i pause my songs for a second the control bar dissapears and i have to go back to my app to play music again also if i do this to quickly som...

364 Views

0 replies

1 likes

  • 364 Views
  • 0 replies
  • 1 likes

Song nicht entfernbar

Ich kann in meiner Bibliothek bei "Songs" einen einzelnen Song irgendwie nicht entfernen. Ich möchte ihn wegbekommen.Liebe Grüße

Newbie

Ich kann in meiner Bibliothek bei "Songs" einen einzelnen Song irgendwie nicht entfernen. Ich möchte ihn wegbekommen. Liebe Grüße 🙂

244 Views

0 replies

0 likes

  • 244 Views
  • 0 replies
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I have pay dont work.

I have pay and it dont work.My login is *********@hotmail.com

Newbie

I have pay and it dont work. My login is *********@hotmail.com

268 Views

0 replies

0 likes

  • 268 Views
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Modo aleatorio não desabilita na versao premium

Não consigo mais escutar as playlists na ordem original, apenas no modo aleatório mesmo quando não aciono esse modo e isso está irritando muito. Como solucionar?

Newbie

Não consigo mais escutar as playlists na ordem original, apenas no modo aleatório mesmo quando não aciono esse modo e isso está irritando muito. Como solucionar?

412 Views

0 replies

0 likes

  • 412 Views
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Crashed widget in notification bar/lockscreen won't go away

Sometimes (I haven't been able to manually reproduce it) the widget (with pause/next buttons and song info) in the notification bar and lockscreen will crash (the buttons won't respond) and I'm not able to swipe it to remove it. Then I will close the...

Regular

Sometimes (I haven't been able to manually reproduce it) the widget (with pause/next buttons and song info) in the notification bar and lockscreen will crash (the buttons won't respond) and I'm not a...

678 Views

0 replies

0 likes

Galaxy S6
notification bar
s6
Widget
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Updating spotify on android resets settings, deletes downloaded tracks

Brief description of the issue: Updates for Spotify on Android resets storage settings and deletes all downloaded tracksSteps to reproduce the issue:Updated Spotify on AndroidStart Spotify, notified that I'm logged outLog in to discover storage optio...

Gig Goer

Brief description of the issue: Updates for Spotify on Android resets storage settings and deletes all downloaded tracks Steps to reproduce the issue: Updated Spotify on Android Start Spotify, no...

gilzow

Gig Goer

1913 Views

8 replies

0 likes

Android
Offline Content
settings
  • 1913 Views
  • 8 replies
  • 0 likes

How COMPLETELY OFF automatically launch applications on Android?

How COMPLETELY OFF automatically launch applications on Android? Nothing else does not interest me!Where and how can I permanently disable this feature **bleep**?

Newbie

How COMPLETELY OFF automatically launch applications on Android?  Nothing else does not interest me! Where and how can I permanently disable this feature **bleep**?

579 Views

0 replies

0 likes

auto staring
autoplay
  • 579 Views
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Solved!! Spotify is crashing all the time on my Xperia Z5 compact

Hi, As of this morning, Spotify now crashes ALL THE TIME when I try to use it on my phone. When I try to start it, it thinks about it for a few seconds, then I get the "Unfortunately, Spotify has stopped" message. I've tried the usual things (re-inst...

Regular

Hi,   As of this morning, Spotify now crashes ALL THE TIME when I try to use it on my phone. When I try to start it, it thinks about it for a few seconds, then I get the "Unfortunately, Spotif...

kennymccartney

Regular

1051 Views

2 replies

0 likes

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  • 2 replies
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Spotify Premium Widget Does Not Work Well

I have the HTC EVO 4G LTE phone, and the spotify widget for easy home screen access doesn't work. If I pause a song on the widget, it will pause. However, if I press play, backwards, or forwards after I pause a song, it does not respond. The cover ar...

Newbie

I have the HTC EVO 4G LTE phone, and the spotify widget for easy home screen access doesn't work. If I pause a song on the widget, it will pause. However, if I press play, backwards, or forwards afte...

andrewscooke

Casual Listener

2259 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution [Chromecast] Support Backdrop (wallpaper) & Screensaver

I'm using Chromecast connecting my mobile phone to TV and there is problems it Sometimes difference wi-fi connection ok ok I'm using the mobile.de hand it Sometimes claiming that somebody else is using my God I have a premium Spotify Sometimes it not...

Regular

I'm using Chromecast connecting my mobile phone to TV and there is problems it Sometimes difference wi-fi connection ok ok I'm using the mobile.de hand it Sometimes claiming that somebody else is usi...

Lee

Spotify

948 Views

1 replies

0 likes

  • 948 Views
  • 1 replies
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Backup playlists

Existe hoje no Spotify uma forma de fazer backup de listas baixadas offline? Existe um outro modo fora do App?

Casual Listener

Existe hoje no Spotify uma forma de fazer backup de listas baixadas offline? Existe um outro modo fora do App?

309 Views

0 replies

0 likes

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Android version excessive battery drain

I'm on a Nexus 5, fully stock, latest updates. For some reason, Spotify is using way too much battery. On the battery monitor, it's using more power than the screen. What's up with that?

Newbie

I'm on a Nexus 5, fully stock, latest updates. For some reason, Spotify is using way too much battery. On the battery monitor, it's using more power than the screen. What's up with that?

vducloux

Regular

1090 Views

6 replies

0 likes

  • 1090 Views
  • 6 replies
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Remove Spotify Android App - Keep your off line Music ?

I have spotify premium account and use the Android app, something has gone wrong with the app because it is constantly draining my battery running in the background (will not close). I was told I have to remove the app completely and re-install, ques...

Newbie

I have spotify premium account and use the Android app, something has gone wrong with the app because it is constantly draining my battery running in the background (will not close). I was told I hav...

vducloux

Regular

653 Views

3 replies

0 likes

  • 653 Views
  • 3 replies
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[Android] Android TV (Philips) - unblock access to TV remote functions

Dear Spotify developers,Thanks for the Android TV app; it has become my app of choice to listen to music.However, the access to some of the remote functions is blocked on my Philips TV. Specifically, the "Settings" and the "TV" buttons do not work, w...

Newbie

Dear Spotify developers, Thanks for the Android TV app; it has become my app of choice to listen to music. However, the access to some of the remote functions is blocked on my Philips TV. Specifica...

582 Views

0 replies

2 likes

Android
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  • 2 likes