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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376224 Views

541 replies

34 likes

Account
Free
  • 376224 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7563 Views

0 replies

7 likes

  • 7563 Views
  • 0 replies
  • 7 likes

I have pay dont work.

I have pay and it dont work.My login is *********@hotmail.com

Newbie

I have pay and it dont work. My login is *********@hotmail.com

261 Views

0 replies

0 likes

  • 261 Views
  • 0 replies
  • 0 likes

Modo aleatorio não desabilita na versao premium

Não consigo mais escutar as playlists na ordem original, apenas no modo aleatório mesmo quando não aciono esse modo e isso está irritando muito. Como solucionar?

Newbie

Não consigo mais escutar as playlists na ordem original, apenas no modo aleatório mesmo quando não aciono esse modo e isso está irritando muito. Como solucionar?

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

Crashed widget in notification bar/lockscreen won't go away

Sometimes (I haven't been able to manually reproduce it) the widget (with pause/next buttons and song info) in the notification bar and lockscreen will crash (the buttons won't respond) and I'm not able to swipe it to remove it. Then I will close the...

Regular

Sometimes (I haven't been able to manually reproduce it) the widget (with pause/next buttons and song info) in the notification bar and lockscreen will crash (the buttons won't respond) and I'm not a...

670 Views

0 replies

0 likes

Galaxy S6
notification bar
s6
Widget
  • 670 Views
  • 0 replies
  • 0 likes

Updating spotify on android resets settings, deletes downloaded tracks

Brief description of the issue: Updates for Spotify on Android resets storage settings and deletes all downloaded tracksSteps to reproduce the issue:Updated Spotify on AndroidStart Spotify, notified that I'm logged outLog in to discover storage optio...

Gig Goer

Brief description of the issue: Updates for Spotify on Android resets storage settings and deletes all downloaded tracks Steps to reproduce the issue: Updated Spotify on Android Start Spotify, no...

gilzow

Gig Goer

1866 Views

8 replies

0 likes

Android
Offline Content
settings
  • 1866 Views
  • 8 replies
  • 0 likes

How COMPLETELY OFF automatically launch applications on Android?

How COMPLETELY OFF automatically launch applications on Android? Nothing else does not interest me!Where and how can I permanently disable this feature **bleep**?

Newbie

How COMPLETELY OFF automatically launch applications on Android?  Nothing else does not interest me! Where and how can I permanently disable this feature **bleep**?

576 Views

0 replies

0 likes

auto staring
autoplay
  • 576 Views
  • 0 replies
  • 0 likes

Solved!! Spotify is crashing all the time on my Xperia Z5 compact

Hi, As of this morning, Spotify now crashes ALL THE TIME when I try to use it on my phone. When I try to start it, it thinks about it for a few seconds, then I get the "Unfortunately, Spotify has stopped" message. I've tried the usual things (re-inst...

Regular

Hi,   As of this morning, Spotify now crashes ALL THE TIME when I try to use it on my phone. When I try to start it, it thinks about it for a few seconds, then I get the "Unfortunately, Spotif...

kennymccartney

Regular

1039 Views

2 replies

0 likes

  • 1039 Views
  • 2 replies
  • 0 likes

Spotify Premium Widget Does Not Work Well

I have the HTC EVO 4G LTE phone, and the spotify widget for easy home screen access doesn't work. If I pause a song on the widget, it will pause. However, if I press play, backwards, or forwards after I pause a song, it does not respond. The cover ar...

Newbie

I have the HTC EVO 4G LTE phone, and the spotify widget for easy home screen access doesn't work. If I pause a song on the widget, it will pause. However, if I press play, backwards, or forwards afte...

andrewscooke

Casual Listener

2242 Views

5 replies

0 likes

  • 2242 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Chromecast] Support Backdrop (wallpaper) & Screensaver

I'm using Chromecast connecting my mobile phone to TV and there is problems it Sometimes difference wi-fi connection ok ok I'm using the mobile.de hand it Sometimes claiming that somebody else is using my God I have a premium Spotify Sometimes it not...

Regular

I'm using Chromecast connecting my mobile phone to TV and there is problems it Sometimes difference wi-fi connection ok ok I'm using the mobile.de hand it Sometimes claiming that somebody else is usi...

Lee

Spotify

941 Views

1 replies

0 likes

  • 941 Views
  • 1 replies
  • 0 likes

Backup playlists

Existe hoje no Spotify uma forma de fazer backup de listas baixadas offline? Existe um outro modo fora do App?

Casual Listener

Existe hoje no Spotify uma forma de fazer backup de listas baixadas offline? Existe um outro modo fora do App?

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Android version excessive battery drain

I'm on a Nexus 5, fully stock, latest updates. For some reason, Spotify is using way too much battery. On the battery monitor, it's using more power than the screen. What's up with that?

Newbie

I'm on a Nexus 5, fully stock, latest updates. For some reason, Spotify is using way too much battery. On the battery monitor, it's using more power than the screen. What's up with that?

vducloux

Regular

1047 Views

6 replies

0 likes

  • 1047 Views
  • 6 replies
  • 0 likes

Remove Spotify Android App - Keep your off line Music ?

I have spotify premium account and use the Android app, something has gone wrong with the app because it is constantly draining my battery running in the background (will not close). I was told I have to remove the app completely and re-install, ques...

Newbie

I have spotify premium account and use the Android app, something has gone wrong with the app because it is constantly draining my battery running in the background (will not close). I was told I hav...

vducloux

Regular

630 Views

3 replies

0 likes

  • 630 Views
  • 3 replies
  • 0 likes

[Android] Android TV (Philips) - unblock access to TV remote functions

Dear Spotify developers,Thanks for the Android TV app; it has become my app of choice to listen to music.However, the access to some of the remote functions is blocked on my Philips TV. Specifically, the "Settings" and the "TV" buttons do not work, w...

Newbie

Dear Spotify developers, Thanks for the Android TV app; it has become my app of choice to listen to music. However, the access to some of the remote functions is blocked on my Philips TV. Specifica...

572 Views

0 replies

2 likes

Android
  • 572 Views
  • 0 replies
  • 2 likes

Sharing Issue on Android

After becoming a premium member I can no longer share within the Spotify App. When I click the Three dots and then Share, Spotify opens the default Android Share Window asking me which app I want to use to share the track with. Spotify is not an opti...

Casual Listener

After becoming a premium member I can no longer share within the Spotify App.  When I click the Three dots and then Share, Spotify opens the default Android Share Window asking me which app I wa...

corkymac87

Casual Listener

720 Views

3 replies

0 likes

  • 720 Views
  • 3 replies
  • 0 likes

"Your Library" is missing. Has ben replaced by "You"?

Hello Spotify Community "Your Library" in the bottom right corner has disappeared, instead there is just "you".I can not access artists, albums or songs of downloaded music. How can I get my Library back? Android 6.0.1; Sony Xperia Z3 Compact, Spotif...

Newbie

Hello Spotify Community     "Your Library" in the bottom right corner has disappeared, instead there is just "you". I can not access artists, albums or songs of downloaded music. &nbsp...

MartinStoichkov

Community Legend

489 Views

1 replies

1 likes

  • 489 Views
  • 1 replies
  • 1 likes

Track info can't be read

I own an s7 edge. I've tried all the previous soluzione for the samsung smartphone but none of them worked. My track info is simply totally White and I cannot read anything. I've unistalled the app several times, switched themes... I'm getting mad. H...

Visitor

I own an s7 edge. I've tried all the previous soluzione for the samsung smartphone but none of them worked. My track info is simply totally White and I cannot read anything. I've unistalled the app s...

user-removed

Not applicable

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Android N bug

Just got official Android N for my Oneplus 3. For some reason Spotify keeps coming up in the notification field every 5 minutes or so. It's not starting to play. It just comes up. And I have to swipe it away.Why is this happening? Didn't happen befor...

Regular

Just got official Android N for my Oneplus 3. For some reason Spotify keeps coming up in the notification field every 5 minutes or so. It's not starting to play. It just comes up. And I have to swipe...

Reflux_

Community Legend

1127 Views

6 replies

0 likes

Android N
Oneplus
  • 1127 Views
  • 6 replies
  • 0 likes

Settings wont stay saved

Im using a Galaxy s6, never had this problem till i updated the app. Under settings, i turned off "Auto Play" and "Download over Cellular", when i leave that setting section, and go back in, Both of those settings are immediately reverted back. Also ...

Newbie

Im using a Galaxy s6, never had this problem till i updated the app.  Under settings, i turned off "Auto Play" and "Download over Cellular", when i leave that setting section, and go back in, B...

287 Views

0 replies

0 likes

  • 287 Views
  • 0 replies
  • 0 likes