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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115212 Views

27 replies

4 likes

  • 115212 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231630 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231630 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591115 Views

79 replies

3 likes

  • 591115 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485601 Views

580 replies

42 likes

Account
Free
  • 485601 Views
  • 580 replies
  • 42 likes

Wavves' albums

Wavvves, King of the Beach, Afraid of Heights just disappeared, what happened?

Casual Listener

Wavvves, King of the Beach, Afraid of Heights just disappeared, what happened?

furuanku

Roadie

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

All music does not display playlist songs

Hello there.My gf created a 900 songs playlist and i have all Of them downloaded, but none of them are displayed on All Music tab, so i need to play her playlist if i want to listen to the songs. This is sad to me because i like to shuffle all my mus...

Newbie

Hello there. My gf created a 900 songs playlist and i have all Of them downloaded, but none of them are displayed on All Music tab, so i need to play her playlist if i want to listen to the songs. T...

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

Solved!! Cant change settings like music quality etc.

I cant change the music quality settings on my Android phone. All of the settings are blacked out and cant be changed because of that. I have a premium account, but its like the premium features dont work. Anyone knows what I can do about it?

Casual Listener

I cant change the music quality settings on my Android phone. All of the settings are blacked out and cant be changed because of that. I have a premium account, but its like the premium features dont...

alpersson

Casual Listener

10911 Views

2 replies

1 likes

  • 10911 Views
  • 2 replies
  • 1 likes

Download playlist

Hi, i can not download playlist even with internet connexion but it's working if i want a music in my collection. Could someone help me please ? (I got spotify premium by the way)

Casual Listener

Hi, i can not download playlist even with internet connexion but it's working if i want a music in my collection. Could someone help me please ? (I got spotify premium by the way)

Platane

Casual Listener

1051 Views

2 replies

0 likes

  • 1051 Views
  • 2 replies
  • 0 likes

Spotify Premium

I accidentally tapped "Free Trial" and I went on the Spotify website and checked under Subscription. It said "Spotify Premium" and it said that my pre-paid premium was going to end on 1/29/17. I'm afraid that when it ends, I'm going to get charged, e...

Casual Listener

I accidentally tapped "Free Trial" and I went on the Spotify website and checked under Subscription. It said "Spotify Premium" and it said that my pre-paid premium was going to end on 1/29/17. I'm af...

e_jamar01

Casual Listener

599 Views

2 replies

0 likes

  • 599 Views
  • 2 replies
  • 0 likes

Playlists Won't Disappear

I have several playlists that simply will not go away. I tap to bring up the menu, and it tells me to go online, but going online changes nothing. I have tried many solutions, and simply want them gone. (All of the ones that say "loading".)

Visitor

I have several playlists that simply will not go away. I tap to bring up the menu, and it tells me to go online, but going online changes nothing. I have tried many solutions, and simply want them go...

Joe

Community Legend

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Albums and songs not shown, even though they exist on Spotify

Hey!Yesterday my friend and I listened to one of his playlists. I really liked it and asked him to send me the link. Unfortunately around half of the songs are missing for me though he only used songs from Spotify. I can see the titles but they aren'...

Newbie

Hey! Yesterday my friend and I listened to one of his playlists. I really liked it and asked him to send me the link. Unfortunately around half of the songs are missing for me though he only used so...

Joe

Community Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Android app independently signing me out and deleteing my offline playlists

Recently my Spotify app has been acting out. Twice this week i have been signed out of the app, and after signing in I notice that none of my recently downloaded playlists are available offline. Twice. This. Week. What makes this even more irritating...

Newbie

Recently my Spotify app has been acting out. Twice this week i have been signed out of the app, and after signing in I notice that none of my recently downloaded playlists are available offline. Twic...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

Latest android version messes up my phone *corrected*

Spotify got an update a couple days ago. My phone also became very sluggish and unresponsive a couple days ago, but I had no clue why and wasn't aware of the new update. I even tried factory reset before I relised Spotify had had an update and it mig...

Casual Listener

Spotify got an update a couple days ago. My phone also became very sluggish and unresponsive a couple days ago, but I had no clue why and wasn't aware of the new update. I even tried factory reset be...

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

Superuser Contribution Removing songs from playlists that still play

I have my own playlist that I listen to offline. I have noticed though that even if I delete a song and it's download from my playlist, it still plays when in shuffle mode. There is no option to delete it further. Does anyone else have this problem? ...

Casual Listener

I have my own playlist that I listen to offline. I have noticed though that even if I delete a song and it's download from my playlist, it still plays when in shuffle mode. There is no option to dele...

TrishaB2

Casual Listener

2259 Views

2 replies

0 likes

  • 2259 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify search not working

My spotify search isn't working properly, when I first go in to spotify it won't search and it won't play from my albums unless I play the song I played the last time I was in for about 5 mins, can you help?

Newbie

My spotify search isn't working properly, when I first go in to spotify it won't search and it won't play from my albums unless I play the song I played the last time I was in for about 5 mins, can y...

Maria_B

Moderator

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

French

Bonjour je n'arrive pas à me connecter sachant que je suis en abonnement avec Bouygues Telecom et que j'ai ajouté Spotify dans mes option d'abonnement pouvez-vous m'aider car je n'arrive pas à me connecter il me demande d'un compte ce que je n'ai pas

Newbie

Bonjour je n'arrive pas à me connecter sachant que je suis en abonnement avec Bouygues Telecom et que j'ai ajouté Spotify dans mes option d'abonnement pouvez-vous m'aider car je n'arrive pas à me con...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify family

One of the members of my Spotify family package cannot down load any thing he has an android ph it says he's active but when he tries to download it pops up to join Spotify premium???

Casual Listener

One of the members of my Spotify family package cannot down load any thing he has an android ph it says he's active but when he tries to download it pops up to join Spotify premium???

Maria_B

Moderator

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps deleting my offline songs

Hi, does anyone know how you get Spotify to resync your devices on their end? Spotify keeps deleting all my offline songs and redownloading 1000+ songs is getting tedious. Thanks!

Newbie

Hi, does anyone know how you get Spotify to resync your devices on their end?   Spotify keeps deleting all my offline songs and redownloading 1000+ songs is getting tedious.   Thanks!

Maria_B

Moderator

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Solved!! no download to SD Card on Android Marshmallow

Hi, As you can guess, I use Android M (concept for Android Sony Xperia Z3 Compact) and Spotify keeps refusing to download songs to my external SD. The SD is empty (32GB) and works perfectly fine with other apps. I even filled up my internal storage t...

Regular

Hi,   As you can guess, I use Android M (concept for Android Sony Xperia Z3 Compact) and Spotify keeps refusing to download songs to my external SD. The SD is empty (32GB) and works perfectly ...

lilamend

Newbie

26552 Views

29 replies

9 likes

  • 26552 Views
  • 29 replies
  • 9 likes

Add Android 7.1 Support

Hi devs,When will Spotify add support for Android 7.1, and add app shortcuts?Also, when will Spotify target Android 7.1 (API 25) in androidmanifest.xml?Specifically the lines platformBuildVersionCode="25" and

Casual Listener

Hi devs, When will Spotify add support for Android 7.1, and add app shortcuts? Also, when will Spotify target Android 7.1 (API 25) in androidmanifest.xml? Specifically the lines platformBuildVersi...

961 Views

0 replies

0 likes

  • 961 Views
  • 0 replies
  • 0 likes

My downloaded musics are gone

Hi,i have premium and i have been downloading musics since 1 year.Today something happend and all my downloaded musics gone.I need to download again.I am talking about this green arrow near the music name.But i see in storage spotify is taking up spa...

Casual Listener

Hi,i have premium and i have been downloading musics since 1 year.Today something happend and all my downloaded musics gone.I need to download again.I am talking about this green arrow near the music...

Lemonate123

Casual Listener

526 Views

2 replies

0 likes

  • 526 Views
  • 2 replies
  • 0 likes

Music starts, but App ist not installed

Hello, ich hope, ich can explain my problem. I have an Android 6.0. I heard Spotify music over my Yamaha Amp. There is a Spotify Function and i can choose the Amp as an extern Device. Now i have the problem, that my app starts the amp by itself and t...

Newbie

Hello,   ich hope, ich can explain my problem. I have an Android 6.0. I heard Spotify music over my Yamaha Amp. There is a Spotify Function and i can choose the Amp as an extern Device. &nbsp...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes

Superuser Contribution App isn't registering my premium

I just got a new phone and downloaded the spotify app. I have premium and playlists, but when I logged on the phone app none of my playlists where there and it isn't premium. I logged out and back in many times, uninstalled the app and redownloaded i...

Newbie

I just got a new phone and downloaded the spotify app. I have premium and playlists, but when I logged on the phone app none of my playlists where there and it isn't premium. I logged out and back in...

user-removed

Not applicable

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes