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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6766 Views

0 replies

7 likes

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Same set of songs plays every day. Did I break Spotify?

I listen to Spotify on an Amazon Fire while I am at work. I usually listen for a few hours per work day. For at least a few weeks, but maybe longer, I have been subjected to the same songs over and over and over day after day. I have had Spotify set ...

Regular

I listen to Spotify on an Amazon Fire while I am at work. I usually listen for a few hours per work day. For at least a few weeks, but maybe longer, I have been subjected to the same songs over and o...

crematedman

Community Legend

1361 Views

4 replies

1 likes

repeating artists
repeating songs
shuffle
  • 1361 Views
  • 4 replies
  • 1 likes

Spotify connect does not play long playlists

Hi together, Since some time i am experiencing a strange issue. I want to play a playlist with around 150 tracks via Connect. If i start the playlist from the beginning via Android app version 6.5.0.1816 it only adds around 70 tracks to the current p...

Casual Listener

Hi together,   Since some time i am experiencing a strange issue. I want to play a playlist with around 150 tracks via Connect. If i start the playlist from the beginning via Android app versi...

fsinf

Casual Listener

502 Views

2 replies

0 likes

  • 502 Views
  • 2 replies
  • 0 likes

Solved!! Why can't I play while not connected to wifi or data??

I pay for Spotify Premium and only signed up as I though you could listen to your playlist while not connected to wifi etc. I understand not being able to download while not connected. Can someone confirm if this is right? Might as well cancel premiu...

Regular

I pay for Spotify Premium and only signed up as I though you could listen to your playlist while not connected to wifi etc.  I understand not being able to download while not connected.  Ca...

Claude

Casual Listener

5531 Views

9 replies

0 likes

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  • 9 replies
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Solved!! Song may randomly not entirely load while playing in Shuffle or Playlist modes.

My problem is getting weirder. What I just discovered is that the songs, mostly while in playlists or shuffles, aren't entirely loading every time. When this happens, the glitchy song display its proper total play time, but after a random time within...

Regular

My problem is getting weirder. What I just discovered is that the songs, mostly while in playlists or shuffles, aren't entirely loading every time. When this happens, the glitchy song display its pro...

Franky4937

Regular

685 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

App closes randomly

Since 2 or 3 weeks ago the app on my phone suddenly closes several times during the day. I read that I should clear the cache and reinstall the app. Done that but keeps closing, any suggestions?Using the app on an LG G3.

Casual Listener

Since 2 or 3 weeks ago the app on my phone suddenly closes several times during the day. I read that I should clear the cache and reinstall the app. Done that but keeps closing, any suggestions? Usi...

modernmanifesto

Newbie

1233 Views

3 replies

0 likes

  • 1233 Views
  • 3 replies
  • 0 likes

Solved!! Pausing closes top bar access

Using an LG G4 with Android 6.0 marshmallow and now every time I pause my music by dragging down the notification bar or through the lock screen, I have to re open the app to resume my music. Which in turn means I can no longer play music when openin...

Casual Listener

Using an LG G4 with Android 6.0 marshmallow and now every time I pause my music by dragging down the notification bar or through the lock screen, I have to re open the app to resume my music. Which i...

user-removed

Not applicable

10078 Views

7 replies

4 likes

  • 10078 Views
  • 7 replies
  • 4 likes

New Lock screen and Bluetooth problems

Hi guys, I recently ditched spotify and had a try of Google play music due to the features around uploading your own music. The other features didn't really work for me, so have returned to Spotify with a new Pixel phone. Has something changed over t...

Newbie

Hi guys,   I recently ditched spotify and had a try of Google play music due to the features around uploading your own music.  The other features didn't really work for me, so have return...

mehmoodraza

Casual Listener

2063 Views

6 replies

3 likes

  • 2063 Views
  • 6 replies
  • 3 likes

No option to send music directly to a friend

Hey guys n' gals.When I press "share" it goes straight to that window to share using Facebook, whatsapp etc. Can't send anything with Spotify. Do you know where's the problem?

Casual Listener

Hey guys n' gals. When I press "share" it goes straight to that window to share using Facebook, whatsapp etc. Can't send anything with Spotify. Do you know where's the problem?

Cage666

Casual Listener

380 Views

2 replies

0 likes

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Solved!! Local files doesn't work from PC to Android

Hi.(First, sorry for my bad english ^^)When i'm on my PC, i've put a local file into Spotify and i added it to my playlist (this local music file is a cover from youtube).Then, when i go on my Android phone, this file in my playlist is replaced by th...

Gig Goer

Hi. (First, sorry for my bad english ^^) When i'm on my PC, i've put a local file into Spotify and i added it to my playlist (this local music file is a cover from youtube). Then, when i go on my ...

crematedman

Community Legend

1101 Views

13 replies

0 likes

  • 1101 Views
  • 13 replies
  • 0 likes

Keeping Download music

I have successfully downloaded music to my SD card or device. The music will stay for a couple of days then I have to download it again. Please tell me what I can do to stop this, as it is very annoying. I use a Samsung Galaxy 5.

Casual Listener

I have successfully downloaded music to my SD card or device. The music will stay for a couple of days then I have to download it again. Please tell me what I can do to stop this, as it is very annoy...

JenniferND

Newbie

534 Views

4 replies

0 likes

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I'm on free but I already paid for another month of premium

What's up with that? I paid another month Spotify premium via a key (10€) a few days ago and now I'm on free mode? I entered everything correct and the code has been accepted as successful!! Why is that?

Newbie

What's up with that? I paid another month Spotify premium via a key (10€) a few days ago and now I'm on free mode? I entered everything correct and the code has been accepted as successful!! Why is t...

OptimuzKrice

Roadie

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

[Android][Other] Correct usage of Android Marshmallow Permissions

I have been noticed that my app is freezing, mostly when I open an Artist or a Playlist page. Contacting support, I reinstalled the app but I realized that the songs was been downloaded to Internal Storage, but I had configured to download at SD Card...

Casual Listener

I have been noticed that my app is freezing, mostly when I open an Artist or a Playlist page. Contacting support, I reinstalled the app but I realized that the songs was been downloaded to Inter...

400 Views

0 replies

0 likes

Android
Other
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Solved!! Spotify premium downloads music in the sd card and also in the internal storage

Hi I have spotify premium and in the settings section I can see that I have 3gb of music downoaded in my sd card, where I want to have it, but it es also downloaded in the internal storage. Can anybody help me to change this?

Newbie

Hi I have spotify premium and in the settings section I can see that I have 3gb of music downoaded in my sd card, where I want to have it, but it es also downloaded in the internal storage. Can anybo...

Joe

Community Legend

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Android local files?

So is it possible to get my mp3 files from my android library to my spotify library?Like if i download a song from internet can i get it to spotify library without transferring it to pc, going to same wifi and syncing?

Casual Listener

So is it possible to get my mp3 files from my android library to my spotify library? Like if i download a song from internet can i get it to spotify library without transferring it to pc, going to...

Wegez

Casual Listener

361 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Download folder is not saved

Dear community,I have a Problem. I've downloaded a lot songs and when I restarted my Phone (Android) Spotify wants me to log in again, this is not a problem but i have saved all Downloaded songs to my SD card and when i log in the standard download f...

Casual Listener

Dear community, I have a Problem. I've downloaded a lot songs and when I restarted my Phone (Android) Spotify wants me to log in again, this is not a problem but i have saved all Downloaded songs ...

Joe

Community Legend

791 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Error descarga to download

No puedo descargar musica este es el error porque sale si soy premium

Newbie

No puedo descargar musica este es el error porque sale si soy premium

Joe

Community Legend

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

move spotify to sd card on moto g3

HI i was wondering if there is a way to move my spotify on my moto g3 to my sd card or atleast dl the playlists to it

Newbie

HI i was wondering if there is a way to move my spotify on my moto g3 to my sd card or atleast dl the playlists to it

Joe

Community Legend

1703 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Setting pasword for other devices does not work

Hello,I am using spotify with my facebook log in.To log in at the spotify app in my car (Volvo) I need log in credentials.In the spotify account settings I have found my user name (a lot of numbers and letters) and a link to generate en e mail to set...

Casual Listener

Hello, I am using spotify with my facebook log in. To log in at the spotify app in my car (Volvo) I need log in credentials. In the spotify account settings I have found my user name (a lot of num...

Joe

Community Legend

585 Views

7 replies

0 likes

  • 585 Views
  • 7 replies
  • 0 likes

Superuser Contribution Bug: language change when changing options

When changing the messaging options, the language of the text change at the same time...(one way) take a look att the attached picture ..

Casual Listener

When changing the messaging options, the language of the text change at the same time...(one way) take a look att the attached picture .. 

piraya01

Casual Listener

427 Views

2 replies

0 likes

  • 427 Views
  • 2 replies
  • 0 likes