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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107339 Views

26 replies

3 likes

  • 107339 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217227 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217227 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571282 Views

79 replies

3 likes

  • 571282 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470696 Views

577 replies

40 likes

Account
Free
  • 470696 Views
  • 577 replies
  • 40 likes

Stuck on repeat

I do not have subscribtion but my songs are stuck on repeat so that only one song keeps playing and I have to use up my skips just to change the song

Newbie

I do not have subscribtion but my songs are stuck on repeat so that only one song keeps playing and I have to use up my skips just to change the song

Joe

Community Legend

1714 Views

4 replies

0 likes

  • 1714 Views
  • 4 replies
  • 0 likes

Local Files not downloading onto my offline playlist

They previously worked, but all of a sudden the new ones I added are greyed out on my phone and will not download. I have tried everything from deleting the app and reinstalling it, but nothing works. Now that I reinstalled it, the songs I previously...

Regular

They previously worked, but all of a sudden the new ones I added are greyed out on my phone and will not download. I have tried everything from deleting the app and reinstalling it, but nothing works...

aramchoii

Regular

5076 Views

7 replies

1 likes

  • 5076 Views
  • 7 replies
  • 1 likes

App keep switching to a channel I never followed...

Hi all,When I open the app on my Samsung s5 it sometimes starts playing music from some channel I have never heard of. I just changed my password in case someone was getting into my account and unlinked all devices. I noticed that an Iphone was in th...

Newbie

Hi all, When I open the app on my Samsung s5 it sometimes starts playing music from some channel I have never heard of. I just changed my password in case someone was getting into my account and unl...

Joe

Community Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

[Android][Partnership] Spotify to the NTC Nike Training Club workout app

Why was this deleted with no response???Is there a way to connect Spotify to the NTC Nike Training Club workout app? If so how? I only stream and not download!

Music Fan

Why was this deleted with no response??? Is there a way to connect Spotify to the NTC Nike Training Club workout app? If so how? I only stream and not download!

Avela

Newbie

7325 Views

5 replies

1 likes

Android
Partnership
  • 7325 Views
  • 5 replies
  • 1 likes

Superuser Contribution Save files on SD

I followed the steps on this link: https://support.spotify.com/br/using_spotify/troubleshooting2/save-to-sd-card/But on Zenfone go, there is no such option to save files on SD, how can I do that?

Casual Listener

I followed the steps on this link: https://support.spotify.com/br/using_spotify/troubleshooting2/save-to-sd-card/ But on Zenfone go, there is no such option to save files on SD, how can I do th...

serkangz

Casual Listener

756 Views

2 replies

0 likes

  • 756 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Premium Poor Sound Quality Bluetooth Streaming

Hi, I use a Nexus 4 using Android 4.22 and like to stream my music in the car via a Pioneer AVIC-F90BT Stereo. The sound quality is appalling - For the first half a second the sound is perfect, then the sound goes much quieter, the bass goes up far t...

Regular

Hi, I use a Nexus 4 using Android 4.22 and like to stream my music in the car via a Pioneer AVIC-F90BT Stereo. The sound quality is appalling - For the first half a second the sound is perfect, the...

KazzyR

Newbie

49227 Views

6 replies

1 likes

  • 49227 Views
  • 6 replies
  • 1 likes

No functional keys on lock screen

I have a problem with Spotify ...After updating the default Music application, Spotify becomes like slaves namely disappear and function keys while turning the application shuts down.The Music application everything is normal when turning the applica...

Casual Listener

I have a problem with Spotify ... After updating the default Music application, Spotify becomes like slaves namely disappear and function keys while turning the application shuts down. The Music ap...

Joe

Community Legend

973 Views

7 replies

0 likes

  • 973 Views
  • 7 replies
  • 0 likes

Having trouble transferring spotify to sd card

I do have a Samsung J3 2016. I read somewhere in this forum that i should uninstall spotify turn off then remove battery then turn it back on then look for a specific android data and delete. I followed the instructiom diligently but I havent found t...

Casual Listener

I do have a Samsung J3 2016. I read somewhere in this forum that i should uninstall spotify turn off then remove battery then turn it back on then look for a specific android data and delete. I follo...

Joe

Community Legend

846 Views

5 replies

0 likes

  • 846 Views
  • 5 replies
  • 0 likes

Unlimited stream

So I purchased a better plan in order to be able to stream my music, but for some reason once my data is used up the songs are always buffering. And it takes forever to connect to internet.What is your definition of music unlimited?

Newbie

So I purchased a better plan in order to be able to stream my music, but for some reason once my data is used up the songs are always buffering. And it takes forever to connect to internet. What is ...

Joe

Community Legend

869 Views

1 replies

0 likes

  • 869 Views
  • 1 replies
  • 0 likes

Deleted Playlists Reappear

Couldn't find anything on this by searching around. Awhile back I used an app called Songlytics that creates playlists for you based on different things. I guess it auto generates and updates them, I didn't use it very long so I'm not sure. Anyways, ...

Visitor

Couldn't find anything on this by searching around. Awhile back I used an app called Songlytics that creates playlists for you based on different things. I guess it auto generates and updates th...

Joe

Community Legend

924 Views

1 replies

0 likes

  • 924 Views
  • 1 replies
  • 0 likes

No sound using bluetooth

I got a Samsung galaxy S3I've used it for a long time to play music from spotify on different devises.Now suddenly it doesn't work no morePhone plays music on internal speaker, but as soon as I turn on BT it goes silent.I've tried it in my car, prota...

Newbie

I got a Samsung galaxy S3 I've used it for a long time to play music from spotify on different devises. Now suddenly it doesn't work no more Phone plays music on internal speaker, but as soon as I...

Joe

Community Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Playlist disappeared

This morning I logged in and got a messege from spotify that I can't have more than 3 devices logged in into my account and that I can't have my downloaded music. I only use my account on my laptop and phone. I do not know what or why this happen, an...

Newbie

This morning I logged in and got a messege from spotify that I can't have more than 3 devices logged in into my account and that I can't have my downloaded music. I only use my account on my laptop a...

Joe

Community Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

No equalizer on Android

I recently upgraded to Nougat and my Spotify app is on version 7.2.0.1250 armv7.I can't find the inbuilt Spotify equalizer which I had before.Any help would be appreciated

Newbie

I recently upgraded to Nougat and my Spotify app is on version 7.2.0.1250 armv7. I can't find the inbuilt Spotify equalizer which I had before. Any help would be appreciated

Joe

Community Legend

1156 Views

1 replies

0 likes

  • 1156 Views
  • 1 replies
  • 0 likes

Solved!! Av receiver not showing under devices

My AV receiver is not coming up under devices on my Android even though they're connected to the same wifi. I have no problem connecting to the AV receiver from my iOS device.

Casual Listener

My AV receiver is not coming up under devices on my Android even though they're connected to the same wifi. I have no problem connecting to the AV receiver from my iOS device.

carrie83

Casual Listener

4776 Views

3 replies

0 likes

  • 4776 Views
  • 3 replies
  • 0 likes

Superuser Contribution Saltan canciones o se reinician todo el tiempo

Hola, ese es el tema, continuamente se saltan canciones, o si no a mitad de una cancion se reinicia y vuelve a sonar desde el principio, me pasa en Android como en ps4. Alguna idea??

Casual Listener

Hola, ese es el tema, continuamente se saltan canciones, o si no a mitad de una cancion se reinicia y vuelve a sonar desde el principio, me pasa en Android como en ps4. Alguna idea??

Lastmanxp1

Casual Listener

3019 Views

2 replies

0 likes

  • 3019 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Family] Diffirent adress

I wanna add my brother but i cant remember to what i write my adress. What can i do for this situation?

Newbie

I wanna add my brother but i cant remember to what i write my adress. What can i do for this situation?

Maria_B

Moderator

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Superuser Contribution Canciones descargadas eliminadas

Hola, me vine de vacaciones y sabia que no iba a tener wifi, así que antes de salir de mi casa comenze a pagar spotify premiun para poder descargarlas en android. Hoy queriendo entrar a spotify se me había deslogiado, no se porque, me logie en la app...

Newbie

Hola, me vine de vacaciones y sabia que no iba a tener wifi, así que antes de salir de mi casa comenze a pagar spotify premiun para poder descargarlas en android. Hoy queriendo entrar a spotify se me...

Maria_B

Moderator

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes

Android App - Frustrating and Useless

Hi,In my experience the app gets more unstable and buggy with each update. After the latest update the app is simply unusable.When pressed skip, the song transitions are now handled with a 3 second delay where both the previous and next song overlap ...

Regular

Hi, In my experience the app gets more unstable and buggy with each update. After the latest update the app is simply unusable. When pressed skip, the song transitions are now handled with a 3 sec...

797 Views

0 replies

0 likes

Help please
support
  • 797 Views
  • 0 replies
  • 0 likes

Sharing using Send To NOT WORKING

Hi all! I've been increasingly frustrated lately as I have been unable to share songs with friends. When I press the 3 dot menu and press Share I get the screen shown in the attachment instead of the regular "Send To" and "Post to" options. This has ...

Newbie

Hi all!   I've been increasingly frustrated lately as I have been unable to share songs with friends. When I press the 3 dot menu and press Share I get the screen shown in the attachment inste...

birdnorf

Newbie

1667 Views

7 replies

1 likes

  • 1667 Views
  • 7 replies
  • 1 likes

[Android][NOW] Save playlists to SD card

I'm a premium user and have had 24 interventions with technical support about saving to my SD card. To date there is no solution for my Android phone to save my music to the SD card. My librariy has grown to the point my phone memory cannot support i...

Newbie

I'm a premium user and have had 24 interventions with technical support about saving to my SD card. To date there is no solution for my Android phone to save my music to the SD card. My librariy has ...

463 Views

0 replies

0 likes

Android
NOW
  • 463 Views
  • 0 replies
  • 0 likes