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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387843 Views

545 replies

34 likes

Account
Free
  • 387843 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution Se elimina la musica

Tengo un problema soy usuario Spotify premium y en Mi Celular no me permite descargar musica dice que tengo más de 3 dispositivos en modo offlineYa me metí a la página principal y le di cerrar seción en todos lados y Borre todos los que decía que usa...

Newbie

Tengo un problema soy usuario Spotify premium y en Mi Celular no me permite descargar musica dice que tengo más de 3 dispositivos en modo offline Ya me metí a la página principal y le di cerrar seci...

Erika

Roadie

474 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution No reproduce algunas listas

Tengo spotify premium y de unos dias hacia aca observe que aunque acabara de actualizar mis listas, varias de estas no se reproducian. En la foto adjunta se puede ver que unas estan remarcadas y otras no tanto, las cuales son las que no puedo reprodu...

Newbie

Tengo spotify premium y de unos dias hacia aca observe que aunque acabara de actualizar mis listas, varias de estas no se reproducian. En la foto adjunta se puede ver que unas estan remarcadas y otra...

Erika

Roadie

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
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Spotify deletes my downloaded songs every couple of weeks

As the title states. Very, very annoying. I've tried the steps that I found in other threads but they don't work. Help, anyone? Thanks

Newbie

As the title states. Very, very annoying. I've tried the steps that I found in other threads but they don't work. Help, anyone? Thanks

224 Views

0 replies

0 likes

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Can't play particular songs because they are not available

I have been using Spotify on my laptop and Android phone for a little while now and there seems to be a problem in playing songs on my phone. Some songs that I tried to find on my laptop weren't be able to download, only to add to one of my playlists...

Casual Listener

I have been using Spotify on my laptop and Android phone for a little while now and there seems to be a problem in playing songs on my phone. Some songs that I tried to find on my laptop weren't be a...

Joe

Community Legend

1882 Views

5 replies

0 likes

  • 1882 Views
  • 5 replies
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Stuttering On Every Equalizer

Hi, Guys...I'm using Spotify Premium on CM 14.1 Redmi Note 4G. So when I want to play any song, it always stuttering. I believe that the problem is in the Equalizer. But every EQ I used, it always stuttering (AudioFX, PinPong's Equalizer, etc). I had...

Newbie

Hi, Guys... I'm using Spotify Premium on CM 14.1 Redmi Note 4G. So when I want to play any song, it always stuttering. I believe that the problem is in the Equalizer. But every EQ I used, it alway...

275 Views

0 replies

0 likes

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'my music' missing after update

After a recent update the menu slot 'my music' changed to 'I' on my samsung mobile phone (bottom right on the picture) and my downloaded music disappeared. Now i can just safe songs by marking it as favourite. Had anyone the same problem or knows how...

Newbie

After a recent update the menu slot 'my music' changed to 'I'  on my samsung mobile phone (bottom right on the picture) and my downloaded music disappeared. Now i can just safe songs by marking ...

Joe

Community Legend

299 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Premium account, but local music from PC doesn't play on Android phone.

Although this page: (https://support.spotify.com/nl/using_spotify/playlists/listen-to-local-files/) suggests that I can play/sync my local files from my PC to my phone, it doesn't work. I have a Premium account, I've downloaded the songs both on my P...

Regular

Although this page: (https://support.spotify.com/nl/using_spotify/playlists/listen-to-local-files/) suggests that I can play/sync my local files from my PC to my phone, it doesn't work. I have a Prem...

rishia513

Casual Listener

1037 Views

7 replies

0 likes

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  • 7 replies
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Superuser Contribution Now playing disappears or stops working when streaming to Chromecast or Google Home

I was listening to music and the bar at the bottom that shows what is playing has completely disappeared. I've force closed the app and restarted multiple times.I cannot tell what is playing and have no playback controls. I am also completely unable ...

Casual Listener

I was listening to music and the bar at the bottom that shows what is playing has completely disappeared. I've force closed the app and restarted multiple times. I cannot tell what is playing and ...

d3dc

Casual Listener

537 Views

2 replies

0 likes

Android
bug
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No Internet Connection every time I open.

Every time I open the app it tries to connect to the Internet and finally gives me the no internet connection notice. It doesn't have anything to do with offline mode and uninstalling it and reinstalling worked to fix it until I closed the app again ...

Casual Listener

Every time I open the app it tries to connect to the Internet and finally gives me the no internet connection notice. It doesn't have anything to do with offline mode and uninstalling it and reinstal...

LeighAnn2

Newbie

1050 Views

6 replies

0 likes

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Sony Xperia Z3 volume fluctuating

When I listen to music with my bluetooth headphones the volume keeps fluctuating in the tracks, the volume gets lower in "drops" in tracks. This doesnt happen to me on my desktop. I have tried to look up solutions and i found that trurning eq to stan...

Newbie

When I listen to music with my bluetooth headphones the volume keeps fluctuating in the tracks, the volume gets lower in "drops" in tracks. This doesnt happen to me on my desktop. I have tried to loo...

268 Views

0 replies

0 likes

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Spotify not letting me log in using Facebook. Keeps sending me through loops.

The Spotify Android app is not letting me log in on a new phone. When I first created my account I did it using Facebook and I've always used my Facebook credentials to login. I've been a premium member for about a year so I'm not new to Spotify. Thi...

Regular

The Spotify Android app is not letting me log in on a new phone. When I first created my account I did it using Facebook and I've always used my Facebook credentials to login.   I've been a ...

Mljndn

Casual Listener

3607 Views

9 replies

0 likes

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Massive data usage

I have had massive amount of data used by spotify over a few days. I used 80% music from my playlist and streamed some live. I also was connected to wifi at the same time as using my cellular data. Beetween the 24-27th december 2016 i have had 6 gig ...

Newbie

I have had massive amount of data used by spotify over a few days. I used 80% music from my playlist and streamed some live. I also was connected to wifi at the same time as using my cellular data. B...

itu_

Community Legend

536 Views

1 replies

0 likes

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  • 1 replies
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Party mode not available

Hello guys, Spotify - Party is not working on my Samsung Galaxy Note 4, Android version 6.0.1. Whenever I go to Browse - Party - choose a playlist, I see only "SHUFFLE PLAY" not the "START PARTY" nor the Mood trigger. Got any advise?

Newbie

Hello guys,   Spotify - Party is not working on my Samsung Galaxy Note 4, Android version 6.0.1. Whenever I go to Browse - Party - choose a playlist, I see only "SHUFFLE PLAY" not the "START P...

lieshout1972

Newbie

1362 Views

4 replies

0 likes

spotify party not available
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Samsung Galaxy S6 Edge not playing

My wife and I both have S6 Edges - I've got Soptify Premium and it works just fine on my phone. Hers, not so much. She does not have Premium. She just downloaded the app and songs will not play. We searched for Robert Palmer tune she wanted to listen...

Newbie

My wife and I both have S6 Edges - I've got Soptify Premium and it works just fine on my phone.  Hers, not so much.  She does not have Premium.  She just downloaded the app and songs w...

Joe

Community Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Playing downloaded music

HiI have recently upgraded to premium and am trying out the download feature. I pressed the download button on my lenovo tablet and a few moments later it appears to have completed the download. So far so good!But when I go back to the tablet I can,t...

Newbie

Hi I have recently upgraded to premium and am trying out the download feature. I pressed the download button on my lenovo tablet and a few moments later it appears to have completed the download. So...

211 Views

0 replies

0 likes

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Solved!! Importação de músicas

Como posso desativar a importação de músicas do meu dispositivo para o Spotify?

Casual Listener

Como posso desativar a importação de músicas do meu dispositivo para o Spotify?

marcellareisdin

Casual Listener

632 Views

4 replies

0 likes

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Wont recognise device

I have a Samsung S6 and a Samsung smart tv, I'm trying to play spotify through the TV but the spotify app won't recognise the TV as a device?All other apps recognise the TV as a device, I have also reinstalled the app and still nothing?

Visitor

I have a Samsung S6 and a Samsung smart tv, I'm trying to play spotify through the TV but the spotify app won't recognise the TV as a device? All other apps recognise the TV as a device, I have also...

user-removed

Not applicable

477 Views

3 replies

0 likes

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Solved!! Settings

Hey! I can't open my settings in the app. Everytime I click on the settings button the app shuts down. I tried to reinstall the app an turned my tablet off and on again but it didn't help. I just want to turn off the automatic radio after I listened ...

Visitor

Hey! I can't open my settings in the app. Everytime I click on the settings button the app shuts down. I tried to reinstall the app an turned my tablet off and on again but it didn't help. I just wan...

Giarlison

Casual Listener

482 Views

1 replies

0 likes

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Spotify para de tocar

Sem usar nenhum outro app, meu spotify funciona corretamente, so que apos eu entrar em outro aplicativo, o spotify fecha e para de tocar a musica, oque eu posso fazer ?

Newbie

Sem usar nenhum outro app, meu spotify funciona corretamente, so que apos eu entrar em outro aplicativo, o spotify fecha e para de tocar a musica, oque eu posso fazer ?

Giarlison

Casual Listener

958 Views

1 replies

0 likes

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Superuser Contribution Repeating Ad?

Hello! So I'm playing music, have been for a while, and all the sudden an ad comes on. I sit and wait through it, but anither comes in, but it's completely silent. And then that one gets done and repeats again. And again. And again. It just won't sto...

Newbie

Hello! So I'm playing music, have been for a while, and all the sudden an ad comes on. I sit and wait through it, but anither comes in, but it's completely silent. And then that one gets done and rep...

meahtenoha

Spotify

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes