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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118765 Views

27 replies

4 likes

  • 118765 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239533 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239533 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600396 Views

79 replies

3 likes

  • 600396 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492883 Views

581 replies

42 likes

Account
Free
  • 492883 Views
  • 581 replies
  • 42 likes

Shuffle doesn't include nested folders?

So I have an odd glitch. I have three folders, each inside the other (Galaxy-->Hyper-->Main). When I shuffle play the topmost folder, it appropriately includes music from all three folders.However, when I shuffle the Hyper folder, which has the Main ...

Casual Listener

So I have an odd glitch. I have three folders, each inside the other (Galaxy-->Hyper-->Main). When I shuffle play the topmost folder, it appropriately includes music from all three folders. Ho...

1908 Views

0 replies

0 likes

  • 1908 Views
  • 0 replies
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Solved!! Saved albums and music gone

Updated from Marshmallow to Nougat.Then spotify updated itself. 7.4.0.1799 armv7 is the current version.Was able to use normally, then last night upon opening spotify i received a notice that only 3 devices are allowed to save songs. I only have one ...

Newbie

Updated from Marshmallow to Nougat. Then spotify updated itself. 7.4.0.1799 armv7 is the current version. Was able to use normally, then last night upon opening spotify i received a notice that...

Joe

Community Legend

5535 Views

1 replies

0 likes

  • 5535 Views
  • 1 replies
  • 0 likes

Undo Delete Data on Android

I have brilliantly, accidentally deleted the data on my Spotify app from the settings in Android and have lost everything. Does anyone know of a way to undo this or recover the data? Please say yes.

Casual Listener

I have brilliantly, accidentally deleted the data on my Spotify app from the settings in Android and have lost everything. Does anyone know of a way to undo this or recover the data? Please say yes.

Joe

Community Legend

5007 Views

5 replies

0 likes

  • 5007 Views
  • 5 replies
  • 0 likes

Solved!! Spotify premium Offline Mode Not Working

I have completed all of the wsteps to download and sync a playlist for offline playing, but it still wont play it looks like it is playing but no sound is coming out. Please help me out.

Casual Listener

I have completed all of the wsteps to download and sync a playlist for offline playing, but it still wont play it looks like it is playing but no sound is coming out. Please help me out.

Santo580

Newbie

4096 Views

3 replies

0 likes

  • 4096 Views
  • 3 replies
  • 0 likes

Downloaded Songs Skipping?

So I have around 500+ songs download loaded onto my phone albums at a time. For some reason 1 or 2 songs in each album won't play or will skip if I'm using my LTE (which is slow at my school). The Dow loaded songs won't skip if I'm using my home wifi...

Newbie

So I have around 500+ songs download loaded onto my phone albums at a time. For some reason 1 or 2 songs in each album won't play or will skip if I'm using my LTE (which is slow at my school). The Do...

2287 Views

0 replies

0 likes

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  • 0 replies
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Spotify uses every chance to close itself

I'm having this issue for the last 2 months or so. Beside the fact that Spotify is the only laggy app on my phone, I don't think that it's good as a player anymore.I have a LG G3 16Gb with 2 gbs of ram. And I'm afraid of skip songs via headphone butt...

Newbie

I'm having this issue for the last 2 months or so. Beside the fact that Spotify is the only laggy app on my phone, I don't think that it's good as a player anymore. I have a LG G3 16Gb with 2 gbs ...

1763 Views

0 replies

0 likes

  • 1763 Views
  • 0 replies
  • 0 likes

Solved!! Playlists gone on android

Yesterday my list reached 3333+ songs and therefore i can't download anymore to offline mode. So today i removed about 100 songs but the spotify app still said i had reached the max amounts of downloads allowed. After that i cleared my cache and thou...

Casual Listener

Yesterday my list reached 3333+ songs and therefore i can't download anymore to offline mode. So today i removed about 100 songs but the spotify app still said i had reached the max amounts of downlo...

knasolov

Casual Listener

3659 Views

2 replies

0 likes

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  • 2 replies
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Shuffle stuck in an endless loop

Definitely occurs when run on mobile device, not sure about desktopDevice: LG G4, running current version of both phone software and Spotify.Occasionaly when on shuffle, the songs will create an inescapable loop.For example, Song A will play. Followe...

Visitor

Definitely occurs when run on mobile device, not sure about desktop Device: LG G4, running current version of both phone software and Spotify. Occasionaly when on shuffle, the songs will create...

balong48

Casual Listener

6573 Views

2 replies

2 likes

  • 6573 Views
  • 2 replies
  • 2 likes

Volume fluctuates from quiet to loud

Have samsung galaxy s6 edge, when headphone jack is plugged in the volume of each song goes up and down. Doesn't happen with any other app. Has there been a fix with this issue? Thanks

Casual Listener

Have samsung galaxy s6 edge, when headphone jack is plugged in the volume of each song goes up and down. Doesn't happen with any other app.  Has there been a fix with this issue?   Thanks

Steven_11

Newbie

38578 Views

7 replies

1 likes

  • 38578 Views
  • 7 replies
  • 1 likes

Data Used Even Though Songs are Saved

Hello,I was very frustrated today to notice that even though I have download using cellular off and was only playing the songs from my library (which are all saved/downloaded to my device) Spotify used 165mb+ of data on a 40 min drive.Two questions, ...

Casual Listener

Hello, I was very frustrated today to notice that even though I have download using cellular off and was only playing the songs from my library (which are all saved/downloaded to my device) Spotif...

voicelex

Casual Listener

1692 Views

2 replies

0 likes

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  • 2 replies
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Spotify offline random songs don't play

As the title says, I'm having a problem with the offline not playing random songs. I am a premium user. All songs have been downloaded and most of them just play, but every so often a song won't play. It remains at 0:00 and no sound is heard. However...

Newbie

As the title says, I'm having a problem with the offline not playing random songs. I am a premium user. All songs have been downloaded and most of them just play, but every so often a song won't play...

935 Views

0 replies

0 likes

  • 935 Views
  • 0 replies
  • 0 likes

I can not see playback in progress without internet connection

Hello Friends of the Spotify Community,I have the following issue, when I start my Spotify somewhere without an Internet connection (for example underground train or some location without GSM / 3G / 4G signal). Sopotify does not show me the playback ...

Casual Listener

Hello Friends of the Spotify Community, I have the following issue, when I start my Spotify somewhere without an Internet connection (for example underground train or some location without GSM / 3G ...

1290 Views

0 replies

0 likes

Bar
cue
Status
  • 1290 Views
  • 0 replies
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App doesn't stream on 4G

Spotify works with WiFi but will not stream or search for new songs with only mobile data activated. All other apps works and the signal is strong. Offline mode is not activated and I have unlimited data usage. All other settings seems okay. I've had...

Newbie

Spotify works with WiFi but will not stream or search for new songs with only mobile data activated. All other apps works and the signal is strong. Offline mode is not activated and I have unlimited ...

1143 Views

0 replies

0 likes

  • 1143 Views
  • 0 replies
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Random stop

I use a Sony z2, and after some song randomly stop the music. It is very annoying. How can I fix it? Please help me.

Regular

I use a Sony z2, and after some song randomly stop the music. It is very annoying. How can I fix it? Please help me.

lewih86

Regular

1837 Views

9 replies

0 likes

  • 1837 Views
  • 9 replies
  • 0 likes

Help with the new "Me" interface

Can I approximate my old habits of saving/downloading/listening on the new interface or am I just screwed? Here's how thing used to work for me:- I used to have the download switch on for the songs I saved, so when I saved a specific song, it would a...

Music Fan

Can I approximate my old habits of saving/downloading/listening on the new interface or am I just screwed? Here's how thing used to work for me: - I used to have the download switch on f...

Joe

Community Legend

4321 Views

6 replies

1 likes

Interface
library malfunction
  • 4321 Views
  • 6 replies
  • 1 likes

Lost all downloaded music on Android device (and albums on laptop)

I have a Sony Experia Z5, and it had tons of downloaded "available off line" music on it... Now it has NONE!... The green arrown to indicate it's had been downloaded isn't even there any more (I know sometimes it's greyd out). There is absolutely no ...

Regular

I have a Sony Experia Z5, and it had tons of downloaded "available off line" music on it...   Now it has NONE!... The green arrown to indicate it's had been downloaded isn't even there any mor...

lewih86

Regular

1104 Views

3 replies

0 likes

  • 1104 Views
  • 3 replies
  • 0 likes

Offline songs don't play fully in offline mode

I added a few songs to my playlist. Downloaded the playlist but some of the songs do not fully play. When I chose the song it does not load but if I move a head it starts playing but then stops again midway through. I have an LG G4 This is really fru...

Newbie

I added a few songs to my playlist. Downloaded the playlist but some of the songs do not fully play. When I chose the song it does not load but if I move a head it starts playing but then stops again...

lewih86

Regular

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

Solved!! Downloaded music

Hi all Does anyone know if there's a way to display only downloaded music on the Android app? This would be a very usefull feature if now... Cheers, Paul

Casual Listener

Hi all   Does anyone know if there's a way to display only downloaded music on the Android app? This would be a very usefull feature if now...   Cheers, Paul

Blanardo

Casual Listener

734 Views

2 replies

0 likes

  • 734 Views
  • 2 replies
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Can only play songs by selecting 'shuffle songs'

I recently unsubscribed from my premium account and use Spotify free now. The desktop app works properly but my phone app doesn't let me play songs. They are all greyed out and when I try playing songs by selecting 'Shuffle' I cannot rewind the song ...

Newbie

I recently unsubscribed from my premium account and use Spotify free now. The desktop app works properly but my phone app doesn't let me play songs. They are all greyed out and when I try playing son...

ErikG

Roadie

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes