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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7034 Views

0 replies

7 likes

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Lock screen

I have the samsung s7 edge. I will play a song on spotify and the song information will show in the lockscreen, which I do not mind, but when I stop listening the song and close out spotify the song information still shows on the lockscreen. I have t...

Casual Listener

I have the samsung s7 edge. I will play a song on spotify and the song information will show in the lockscreen, which I do not mind, but when I stop listening the song and close out spotify the song ...

Joe

Community Legend

1124 Views

8 replies

0 likes

  • 1124 Views
  • 8 replies
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Notification Bar Format Bug

I just got a new Galaxy 7 a couple weeks ago and yesterday the notification bar that shows the current song is formatted oddly - the font is much smaller, as is the album cover (see attachment). It's not a huge deal, but it's bugging me quite a bit. ...

Visitor

I just got a new Galaxy 7 a couple weeks ago and yesterday the notification bar that shows the current song is formatted oddly - the font is much smaller, as is the album cover (see attachment). It's...

mikle_02

Newbie

676 Views

2 replies

1 likes

Samsung Galaxy 7
  • 676 Views
  • 2 replies
  • 1 likes

Same set of songs plays every day. Did I break Spotify?

I listen to Spotify on an Amazon Fire while I am at work. I usually listen for a few hours per work day. For at least a few weeks, but maybe longer, I have been subjected to the same songs over and over and over day after day. I have had Spotify set ...

Regular

I listen to Spotify on an Amazon Fire while I am at work. I usually listen for a few hours per work day. For at least a few weeks, but maybe longer, I have been subjected to the same songs over and o...

crematedman

Community Legend

1367 Views

4 replies

1 likes

repeating artists
repeating songs
shuffle
  • 1367 Views
  • 4 replies
  • 1 likes

Spotify connect does not play long playlists

Hi together, Since some time i am experiencing a strange issue. I want to play a playlist with around 150 tracks via Connect. If i start the playlist from the beginning via Android app version 6.5.0.1816 it only adds around 70 tracks to the current p...

Casual Listener

Hi together,   Since some time i am experiencing a strange issue. I want to play a playlist with around 150 tracks via Connect. If i start the playlist from the beginning via Android app versi...

fsinf

Casual Listener

508 Views

2 replies

0 likes

  • 508 Views
  • 2 replies
  • 0 likes

Solved!! Why can't I play while not connected to wifi or data??

I pay for Spotify Premium and only signed up as I though you could listen to your playlist while not connected to wifi etc. I understand not being able to download while not connected. Can someone confirm if this is right? Might as well cancel premiu...

Regular

I pay for Spotify Premium and only signed up as I though you could listen to your playlist while not connected to wifi etc.  I understand not being able to download while not connected.  Ca...

Claude

Casual Listener

5574 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Solved!! Song may randomly not entirely load while playing in Shuffle or Playlist modes.

My problem is getting weirder. What I just discovered is that the songs, mostly while in playlists or shuffles, aren't entirely loading every time. When this happens, the glitchy song display its proper total play time, but after a random time within...

Regular

My problem is getting weirder. What I just discovered is that the songs, mostly while in playlists or shuffles, aren't entirely loading every time. When this happens, the glitchy song display its pro...

Franky4937

Regular

703 Views

8 replies

0 likes

  • 703 Views
  • 8 replies
  • 0 likes

App closes randomly

Since 2 or 3 weeks ago the app on my phone suddenly closes several times during the day. I read that I should clear the cache and reinstall the app. Done that but keeps closing, any suggestions?Using the app on an LG G3.

Casual Listener

Since 2 or 3 weeks ago the app on my phone suddenly closes several times during the day. I read that I should clear the cache and reinstall the app. Done that but keeps closing, any suggestions? Usi...

modernmanifesto

Newbie

1247 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Pausing closes top bar access

Using an LG G4 with Android 6.0 marshmallow and now every time I pause my music by dragging down the notification bar or through the lock screen, I have to re open the app to resume my music. Which in turn means I can no longer play music when openin...

Casual Listener

Using an LG G4 with Android 6.0 marshmallow and now every time I pause my music by dragging down the notification bar or through the lock screen, I have to re open the app to resume my music. Which i...

user-removed

Not applicable

10084 Views

7 replies

4 likes

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  • 7 replies
  • 4 likes

New Lock screen and Bluetooth problems

Hi guys, I recently ditched spotify and had a try of Google play music due to the features around uploading your own music. The other features didn't really work for me, so have returned to Spotify with a new Pixel phone. Has something changed over t...

Newbie

Hi guys,   I recently ditched spotify and had a try of Google play music due to the features around uploading your own music.  The other features didn't really work for me, so have return...

mehmoodraza

Casual Listener

2078 Views

6 replies

3 likes

  • 2078 Views
  • 6 replies
  • 3 likes

No option to send music directly to a friend

Hey guys n' gals.When I press "share" it goes straight to that window to share using Facebook, whatsapp etc. Can't send anything with Spotify. Do you know where's the problem?

Casual Listener

Hey guys n' gals. When I press "share" it goes straight to that window to share using Facebook, whatsapp etc. Can't send anything with Spotify. Do you know where's the problem?

Cage666

Casual Listener

394 Views

2 replies

0 likes

  • 394 Views
  • 2 replies
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Solved!! Local files doesn't work from PC to Android

Hi.(First, sorry for my bad english ^^)When i'm on my PC, i've put a local file into Spotify and i added it to my playlist (this local music file is a cover from youtube).Then, when i go on my Android phone, this file in my playlist is replaced by th...

Gig Goer

Hi. (First, sorry for my bad english ^^) When i'm on my PC, i've put a local file into Spotify and i added it to my playlist (this local music file is a cover from youtube). Then, when i go on my ...

crematedman

Community Legend

1114 Views

13 replies

0 likes

  • 1114 Views
  • 13 replies
  • 0 likes

Keeping Download music

I have successfully downloaded music to my SD card or device. The music will stay for a couple of days then I have to download it again. Please tell me what I can do to stop this, as it is very annoying. I use a Samsung Galaxy 5.

Casual Listener

I have successfully downloaded music to my SD card or device. The music will stay for a couple of days then I have to download it again. Please tell me what I can do to stop this, as it is very annoy...

JenniferND

Newbie

551 Views

4 replies

0 likes

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  • 4 replies
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I'm on free but I already paid for another month of premium

What's up with that? I paid another month Spotify premium via a key (10€) a few days ago and now I'm on free mode? I entered everything correct and the code has been accepted as successful!! Why is that?

Newbie

What's up with that? I paid another month Spotify premium via a key (10€) a few days ago and now I'm on free mode? I entered everything correct and the code has been accepted as successful!! Why is t...

OptimuzKrice

Roadie

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
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[Android][Other] Correct usage of Android Marshmallow Permissions

I have been noticed that my app is freezing, mostly when I open an Artist or a Playlist page. Contacting support, I reinstalled the app but I realized that the songs was been downloaded to Internal Storage, but I had configured to download at SD Card...

Casual Listener

I have been noticed that my app is freezing, mostly when I open an Artist or a Playlist page. Contacting support, I reinstalled the app but I realized that the songs was been downloaded to Inter...

401 Views

0 replies

0 likes

Android
Other
  • 401 Views
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Solved!! Spotify premium downloads music in the sd card and also in the internal storage

Hi I have spotify premium and in the settings section I can see that I have 3gb of music downoaded in my sd card, where I want to have it, but it es also downloaded in the internal storage. Can anybody help me to change this?

Newbie

Hi I have spotify premium and in the settings section I can see that I have 3gb of music downoaded in my sd card, where I want to have it, but it es also downloaded in the internal storage. Can anybo...

Joe

Community Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Android local files?

So is it possible to get my mp3 files from my android library to my spotify library?Like if i download a song from internet can i get it to spotify library without transferring it to pc, going to same wifi and syncing?

Casual Listener

So is it possible to get my mp3 files from my android library to my spotify library? Like if i download a song from internet can i get it to spotify library without transferring it to pc, going to...

Wegez

Casual Listener

371 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Download folder is not saved

Dear community,I have a Problem. I've downloaded a lot songs and when I restarted my Phone (Android) Spotify wants me to log in again, this is not a problem but i have saved all Downloaded songs to my SD card and when i log in the standard download f...

Casual Listener

Dear community, I have a Problem. I've downloaded a lot songs and when I restarted my Phone (Android) Spotify wants me to log in again, this is not a problem but i have saved all Downloaded songs ...

Joe

Community Legend

801 Views

4 replies

0 likes

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Error descarga to download

No puedo descargar musica este es el error porque sale si soy premium

Newbie

No puedo descargar musica este es el error porque sale si soy premium

Joe

Community Legend

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

move spotify to sd card on moto g3

HI i was wondering if there is a way to move my spotify on my moto g3 to my sd card or atleast dl the playlists to it

Newbie

HI i was wondering if there is a way to move my spotify on my moto g3 to my sd card or atleast dl the playlists to it

Joe

Community Legend

1707 Views

1 replies

0 likes

  • 1707 Views
  • 1 replies
  • 0 likes