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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196218 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196218 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

538035 Views

78 replies

3 likes

  • 538035 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444184 Views

565 replies

37 likes

Account
Free
  • 444184 Views
  • 565 replies
  • 37 likes

Solved!!Superuser Contribution When I Scroll down in Settings the App Crashes

I've tried clean reinstalling. Deleting data, cache manually and through application manager on both SD card and internal memory. But for whatever reason when I download any playlist or my songs for offline the app crashes when I scroll down to chang...

Casual Listener

I've tried clean reinstalling. Deleting data, cache manually and through application manager on both SD card and internal memory. But for whatever reason when I download any playlist or my songs for ...

michael3747

Casual Listener

653 Views

2 replies

0 likes

  • 653 Views
  • 2 replies
  • 0 likes

Superuser Contribution local files on android

hi guys I have a problem with my spotify on my android. I can download the local files from my laptop to my phone but no audio came out even though the song is playing...can anybody help me with this problem??

Newbie

hi guys I have a problem with my spotify on my android. I can download the local files from my laptop to my phone but no audio came out even though the song is playing...can anybody help me with this...

Maria_B

Moderator

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify via Facebook sign up error on Android

Hey there. So i was trying to log in my account via Facebook in my Android phone but when i click sign up and it goes on logging in to your account. But after that it does not login at all and says that an error ocurred and that i should try that lat...

Newbie

Hey there. So i was trying to log in my account via Facebook in my Android phone but when i click sign up and it goes on logging in to your account. But after that it does not login at all and says t...

Maria_B

Moderator

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Paguei premium porém continuo free

Queria saber oque faço, pois assinei o plano premium e não virei premium!!!

Newbie

Queria saber oque faço, pois assinei o plano premium e não virei premium!!!

Tallesspot

Newbie

693 Views

2 replies

0 likes

  • 693 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs disappearing?!

I downloaded the new update last night, everything was fine, but when i woke up this morning I'm missing about half of the songs from EACH artist i have. I've looked back to all of my favourite songs and it's those that are primarily missing. I've tr...

Newbie

I downloaded the new update last night, everything was fine, but when i woke up this morning I'm missing about half of the songs from EACH artist i have. I've looked back to all of my favourite songs...

Maria_B

Moderator

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

Downloaded playlists disappeared?

I've had Spotify for several years now. I really like the download feature so I can listen to certain playlists offline, like when I'm driving in the middle of nowhere, or snowboarding. Yesterday I was driving in the middle of nowhere and discovered ...

Newbie

I've had Spotify for several years now.  I really like the download feature so I can listen to certain playlists offline, like when I'm driving in the middle of nowhere, or snowboarding. Yesterd...

baijogs73

Newbie

699 Views

2 replies

0 likes

  • 699 Views
  • 2 replies
  • 0 likes

Superuser Contribution As músicas não reproduzem em offline

Eu assinei o Premium faz pouco tempo, e fui fazer o download de todas as músicas da minha playlist, porém, quando fui executar no modo offline, elas não reproduziram, e eu já tentei de tudo, li as opções no site do Spotify e nada me ajudou, o que eu ...

Newbie

Eu assinei o Premium faz pouco tempo, e fui fazer o download de todas as músicas da minha playlist, porém, quando fui executar no modo offline, elas não reproduziram, e eu já tentei de tudo, li as op...

user-removed

Not applicable

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded playlists have all been reset to undownloaded.

Sometime since friday all my downloaded playlists have reset themselves to being undownloaded. Spotify is still using 1.8GB.Galaxy Note 3, android 5.0, spoify 7.2.0.1250 armv7. I did a complete reinstall of spotify about a month ago. Tried switching ...

Roadie

Sometime since friday all my downloaded playlists have reset themselves to being undownloaded. Spotify is still using 1.8GB. Galaxy Note 3, android 5.0, spoify 7.2.0.1250 armv7. I did a complet...

jerrawa

Roadie

650 Views

2 replies

0 likes

  • 650 Views
  • 2 replies
  • 0 likes

Solved!! How see followers of my playlist ?

Hello !How see who follow my playlist on Android.Thanks for your help !

Newbie

Hello ! How see who follow my playlist on Android. Thanks for your help !  🙂

krzyzest

Newbie

93052 Views

2 replies

13 likes

Subscription
  • 93052 Views
  • 2 replies
  • 13 likes

Superuser Contribution Impossible de lire mes fichiers locaux en playlist sur mon Samsung

Bonjour tout le monde, Cela fait déjà quelques jours qu'il m'est impossible de lire la musique de mes fichiers locaux sur mon samsung galaxy s7 edge. En effet, la musique est téléchargée, le petit voyant de la flèche verte est allumé, mais lorsque je...

Newbie

Bonjour tout le monde,    Cela fait déjà quelques jours qu'il m'est impossible de lire la musique de mes fichiers locaux sur mon samsung galaxy s7 edge. En effet, la musique est télécharg...

user-removed

Not applicable

865 Views

1 replies

0 likes

  • 865 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant download

I have premium account on Galaxy S7Edge. I try to download my Playlists and it says go to settings select cellular. I do and still nothing. Uggh already received installed.

Newbie

I have premium account on Galaxy S7Edge. I try to download my Playlists and it says go to settings select cellular. I do and still nothing. Uggh already received installed.

user-removed

Not applicable

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Spotify downloads all saved songs

Yesterday my app suddenly started to download ALL saved tracks. No matter if I chose the download button or not. Need help with that as I don't know how to delete all these useless songs. And no, they are not included in a downloaded playlist.Greets

Newbie

Yesterday my app suddenly started to download ALL saved tracks. No matter if I chose the download button or not. Need help with that as I don't know how to delete all these useless songs. And no, the...

nsmith1

Roadie

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes

[Android][Running] Please fix bugs in Android TV

To Spotify developerI've been using Spotify Premium for months and mostly on my Android TV. Unfortunately, the Spotify Android TV is not as reliable as the one in mobile phones.Recently, it refuses to finish some songs. For example, I chose a 4 minut...

Newbie

To Spotify developer I've been using Spotify Premium for months and mostly on my Android TV. Unfortunately, the Spotify Android TV is not as reliable as the one in mobile phones. Recently, it r...

651 Views

0 replies

0 likes

Android
Running
  • 651 Views
  • 0 replies
  • 0 likes

After subscribing for 2 years I gave up on Spotify, here's my feedback

I have recently tried out Google Play Music and decided to cancel my Spotify Subscription. I couldn't find a proper way to provide my feedback so I created this thread here, if this is not the correct place please move it. I have been using Nexus 5 f...

Casual Listener

I have recently tried out Google Play Music and decided to cancel my Spotify Subscription. I couldn't find a proper way to provide my feedback so I created this thread here, if this is not the c...

398 Views

0 replies

2 likes

  • 398 Views
  • 0 replies
  • 2 likes

sd card - almacenamiento

Spotify does not recognize my new sd card, but other applications do. No me aparece la opción de almacenar la música descargada en mi tarjeta SD. Ya intenté con este link. https://support.spotify.com/ad/using_spotify/search_play/save-to-sd-card/Motor...

Newbie

Spotify does not recognize my new sd card, but other applications do.    No me aparece la opción de almacenar la música descargada en mi tarjeta SD. Ya intenté con este link. https://supp...

Lucard4cj

Newbie

480 Views

1 replies

1 likes

  • 480 Views
  • 1 replies
  • 1 likes

Solved!! Almost ALL of my music has disappeared from my Spotify account

Hello, I have just found that almost ALL of the artits, albums and songs have disappear from my Spotify account. On the other hand, all of the playlist I had are still there, intact. But I had like 200 albums or even more, and now I just can see ONE ...

Regular

 Hello,   I have just found that almost ALL of the artits, albums and songs have disappear from my Spotify account. On the other hand, all of the playlist I had are still there, intact. ...

sergiodbn

Regular

582 Views

2 replies

0 likes

  • 582 Views
  • 2 replies
  • 0 likes

Solved!! I can't play music - "Get Premium now to play ad-free music everywhere"

Hi!When I click on Shuffle Play appear this message - "Get Premium now to play ad-free music everywhere". The add is playing non-stop without sound. I uninstalled the app and downloaded it again, but no change. I also tried restarting my phone. I can...

Casual Listener

Hi! When I click on Shuffle Play appear this message - "Get Premium now to play ad-free music everywhere". The add is playing non-stop without sound. I uninstalled the app and downloaded it again, b...

mitko1pr

Casual Listener

1351 Views

1 replies

0 likes

  • 1351 Views
  • 1 replies
  • 0 likes

Premium - Radio works but songs or playlists do nothing when clicked

Hi, Last night I downloaded the spotify app from the play store and logged in through facebook and upgraded my account to Premium. The radio channels play but when I click any song or shuffle play any playlist or album it does nothing, doesnt not cha...

Visitor

Hi,   Last night I downloaded the spotify app from the play store and logged in through facebook and upgraded my account to Premium. The radio channels play but when I click any song or shuffl...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes