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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396798 Views

547 replies

35 likes

Account
Free
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8471 Views

0 replies

7 likes

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Spoken word not playing

HiI have a Galaxy Note 4.I recently downloaded classical music with a spoken dialogue about the composers life.The spoken word sections only played once. Now the system is only playing the music and non of the historical data is being heard.All level...

Regular

Hi I have a Galaxy Note 4. I recently downloaded classical music with a spoken dialogue about the composers life. The spoken word sections only played once. Now the system is only playing the mu...

325 Views

0 replies

0 likes

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Solved!! Certain Songs on Album Greyed Out?

I dont understand why the album is available but some songs are not? This really sucks as Buy the Stars is my favorite song

Casual Listener

I dont understand why the album is available but some songs are not? This really sucks as Buy the Stars is my favorite song 😕

SeikoShinohara

Casual Listener

6228 Views

4 replies

0 likes

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  • 4 replies
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I think I figured out the widget...

The widget constantly crashes after some time. I'll play some music, widget works fine, I'll put my phone away for a few hours, widget is back to blank. Is it possible that Android treats the widget as a memory hogging app and simply closes it to spa...

Roadie

The widget constantly crashes after some time. I'll play some music, widget works fine, I'll put my phone away for a few hours, widget is back to blank. Is it possible that Android treats the widget ...

Waldrepaaron

Newbie

11709 Views

13 replies

0 likes

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  • 13 replies
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Can't log in as new account, logged in as old account.

I created a new account not tied to a facebook account. I was automatically logged out of spotify when I deactivated facebook. I tried to log into the new account on the spotify app and instead of logging onto the new account, I was logged onto my ol...

Casual Listener

I created a new account not tied to a facebook account. I was automatically logged out of spotify when I deactivated facebook. I tried to log into the new account on the spotify app and instead of lo...

michaelbunker

Casual Listener

406 Views

2 replies

0 likes

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  • 2 replies
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Is there any way to download over 10gb of music?

I have a 64 gb SD card but the app is cutting me off at 10 gb. Is there any way to go past 10gb?

Casual Listener

I have a 64 gb SD card but the app is cutting me off at 10 gb. Is there any way to go past 10gb?

rburton487

Casual Listener

758 Views

4 replies

0 likes

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Radio playing

Hello,It seems a radio linked to an artist starts immediately after the playlist of the artist stops playing. Has anybody had the same problem yet ?Thanks

Music Fan

Hello, It seems a radio linked to an artist starts immediately after the playlist of the artist stops playing. Has anybody had the same problem yet ? Thanks

streetspirit

Music Fan

617 Views

2 replies

0 likes

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stops playing after few songs

ok so Spotify stops playing after like 10 songs, but this only happens when I click shuffle for an artist,, any artist and y shuffle their music it stops after like 10 songs and starts again like if it was a playlist

Casual Listener

ok so Spotify stops playing after like 10 songs, but this only happens when I click shuffle for an artist,, any artist and y shuffle their music it stops after like 10 songs and starts again like if ...

elvis3991

Casual Listener

701 Views

2 replies

0 likes

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Playlists on android

Can someone tell me if the only way to play your playlist in preferred order on your android is by buying a premium subscription? It will play playlist in order on desktop, but not android. It will find different songs by the authors on android. Than...

Casual Listener

Can someone tell me if the only way to play your playlist in preferred order on your android is by buying a premium subscription? It will play playlist in order on desktop, but not android. It will f...

Joe

Community Legend

765 Views

6 replies

0 likes

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  • 6 replies
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How

Ive had premium deleted the app by accident, reinstalled, signed in and now I dont even have premium any more.

Newbie

Ive had premium deleted the app by accident, reinstalled, signed in and now I dont even have premium any more.

Hubo

Community Legend

326 Views

1 replies

0 likes

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  • 1 replies
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Offline songs are gone

I have experienced this more than once before for only 1-2 songs at a time. This time a large sum of my offline songs are gone. They were on sd card. Anyone familiar with this problem? What may have caused this?

Newbie

I have experienced this more than once before for only 1-2 songs at a time. This time a large sum of my offline songs are gone. They were on sd card. Anyone familiar with this problem? What may have ...

275 Views

0 replies

0 likes

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Solved!! When is offline music played?

Hello! I have a question.I have downloaded some of my playlists to listen to offline. When is this triggered? Meaning if Im driving down the road listening to one of my offline lists, is it playing locally, or is it playing from the cloud? Trying to ...

Regular

Hello!  I have a question. I have downloaded some of my playlists to listen to offline.  When is this triggered?  Meaning if Im driving down the road listening to one of my offline li...

Jb3rgman

Regular

1087 Views

7 replies

0 likes

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Superuser Contribution [Android]

Too bad Spotify doesn't have a person available for help. I'm sure they have lost customers that way. They lost me because I couldn't log on. The pre programed help, didn't!

Newbie

Too bad Spotify doesn't have a person available for help. I'm sure they have lost customers that way. They lost me because I couldn't log on. The pre programed help, didn't!

Erika

Roadie

400 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify using mobile data when listening to downloaded playlist

When using Spotify on Android in online mode, even if I'm listening to a downloaded playlist it will use data. Why? It didn't do this before. Currently using version 7.2.0.1250 armV7 I've tried restricting its connections to mobile network but still ...

Gig Goer

When using Spotify on Android in online mode, even if I'm listening to a downloaded playlist it will use data. Why? It didn't do this before.   Currently using version 7.2.0.1250 armV7  ...

Erika

Roadie

484 Views

1 replies

1 likes

  • 484 Views
  • 1 replies
  • 1 likes

Stream Quality

I am testing both deezer and spotify to decide which is the best for me.I have found a lot of things where the one has a big plus and the other a big minus, in both ways, quite crazy indeed. Anyway .... in deezer the streaming quality is: enhanced, b...

Music Fan

I am testing both deezer and spotify to decide which is the best for me. I have found a lot of things where the one has a big plus and the other a big minus, in both ways, quite crazy indeed. Anyway...

Hubo

Community Legend

374 Views

1 replies

0 likes

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  • 1 replies
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Local files on Android

I can't dowload the songs on my phone from my local file on my computer. They are in a playlist and Spotify tells me to just download the playlist but nothing happens, it says it's downloaded but I can't listen to the song. What can I do?

Newbie

I can't dowload the songs on my phone from my local file on my computer. They are in a playlist and Spotify tells me to just download the playlist but nothing happens, it says it's downloaded but I c...

Joe

Community Legend

267 Views

1 replies

0 likes

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  • 1 replies
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Spotify won't update

Hey,I've been waiting for the current update for months now. I'm using a Galaxy S7. Two friends of mine got the update on the same day, like I said, months ago. I'm still forced to use the older UI which is not very user friendly. In my opinion, you ...

Casual Listener

Hey, I've been waiting for the current update for months now. I'm using a Galaxy S7. Two friends of mine got the update on the same day, like I said, months ago. I'm still forced to use the older UI...

andigger

Casual Listener

1118 Views

3 replies

0 likes

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Solved!! Spotify App for Gear S3 (now released)

Now that Spotify has been released for the Gear S3, has anyone had any issues connecting to LTE and streaming from LTE? I have no issues listening to spotify while my phone is connected to the S3, but I just tried taking it on a walk without my phone...

Casual Listener

Now that Spotify has been released for the Gear S3, has anyone had any issues connecting to LTE and streaming from LTE?  I have no issues listening to spotify while my phone is connected to the ...

Factory8118

Newbie

3936 Views

6 replies

0 likes

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Superuser Contribution Se elimina la musica

Tengo un problema soy usuario Spotify premium y en Mi Celular no me permite descargar musica dice que tengo más de 3 dispositivos en modo offlineYa me metí a la página principal y le di cerrar seción en todos lados y Borre todos los que decía que usa...

Newbie

Tengo un problema soy usuario Spotify premium y en Mi Celular no me permite descargar musica dice que tengo más de 3 dispositivos en modo offline Ya me metí a la página principal y le di cerrar seci...

Erika

Roadie

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes