Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375736 Views

541 replies

34 likes

Account
Free
  • 375736 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

  • 7538 Views
  • 0 replies
  • 7 likes

stops playing after few songs

ok so Spotify stops playing after like 10 songs, but this only happens when I click shuffle for an artist,, any artist and y shuffle their music it stops after like 10 songs and starts again like if it was a playlist

Casual Listener

ok so Spotify stops playing after like 10 songs, but this only happens when I click shuffle for an artist,, any artist and y shuffle their music it stops after like 10 songs and starts again like if ...

elvis3991

Casual Listener

668 Views

2 replies

0 likes

  • 668 Views
  • 2 replies
  • 0 likes

Playlists on android

Can someone tell me if the only way to play your playlist in preferred order on your android is by buying a premium subscription? It will play playlist in order on desktop, but not android. It will find different songs by the authors on android. Than...

Casual Listener

Can someone tell me if the only way to play your playlist in preferred order on your android is by buying a premium subscription? It will play playlist in order on desktop, but not android. It will f...

Joe

Community Legend

622 Views

6 replies

0 likes

  • 622 Views
  • 6 replies
  • 0 likes

How

Ive had premium deleted the app by accident, reinstalled, signed in and now I dont even have premium any more.

Newbie

Ive had premium deleted the app by accident, reinstalled, signed in and now I dont even have premium any more.

Hubo

Community Legend

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Offline songs are gone

I have experienced this more than once before for only 1-2 songs at a time. This time a large sum of my offline songs are gone. They were on sd card. Anyone familiar with this problem? What may have caused this?

Newbie

I have experienced this more than once before for only 1-2 songs at a time. This time a large sum of my offline songs are gone. They were on sd card. Anyone familiar with this problem? What may have ...

268 Views

0 replies

0 likes

  • 268 Views
  • 0 replies
  • 0 likes

Solved!! When is offline music played?

Hello! I have a question.I have downloaded some of my playlists to listen to offline. When is this triggered? Meaning if Im driving down the road listening to one of my offline lists, is it playing locally, or is it playing from the cloud? Trying to ...

Regular

Hello!  I have a question. I have downloaded some of my playlists to listen to offline.  When is this triggered?  Meaning if Im driving down the road listening to one of my offline li...

Jb3rgman

Regular

973 Views

7 replies

0 likes

  • 973 Views
  • 7 replies
  • 0 likes

Superuser Contribution [Android]

Too bad Spotify doesn't have a person available for help. I'm sure they have lost customers that way. They lost me because I couldn't log on. The pre programed help, didn't!

Newbie

Too bad Spotify doesn't have a person available for help. I'm sure they have lost customers that way. They lost me because I couldn't log on. The pre programed help, didn't!

Erika

Roadie

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify using mobile data when listening to downloaded playlist

When using Spotify on Android in online mode, even if I'm listening to a downloaded playlist it will use data. Why? It didn't do this before. Currently using version 7.2.0.1250 armV7 I've tried restricting its connections to mobile network but still ...

Gig Goer

When using Spotify on Android in online mode, even if I'm listening to a downloaded playlist it will use data. Why? It didn't do this before.   Currently using version 7.2.0.1250 armV7  ...

Erika

Roadie

467 Views

1 replies

1 likes

  • 467 Views
  • 1 replies
  • 1 likes

Stream Quality

I am testing both deezer and spotify to decide which is the best for me.I have found a lot of things where the one has a big plus and the other a big minus, in both ways, quite crazy indeed. Anyway .... in deezer the streaming quality is: enhanced, b...

Music Fan

I am testing both deezer and spotify to decide which is the best for me. I have found a lot of things where the one has a big plus and the other a big minus, in both ways, quite crazy indeed. Anyway...

Hubo

Community Legend

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Local files on Android

I can't dowload the songs on my phone from my local file on my computer. They are in a playlist and Spotify tells me to just download the playlist but nothing happens, it says it's downloaded but I can't listen to the song. What can I do?

Newbie

I can't dowload the songs on my phone from my local file on my computer. They are in a playlist and Spotify tells me to just download the playlist but nothing happens, it says it's downloaded but I c...

Joe

Community Legend

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes

Spotify won't update

Hey,I've been waiting for the current update for months now. I'm using a Galaxy S7. Two friends of mine got the update on the same day, like I said, months ago. I'm still forced to use the older UI which is not very user friendly. In my opinion, you ...

Casual Listener

Hey, I've been waiting for the current update for months now. I'm using a Galaxy S7. Two friends of mine got the update on the same day, like I said, months ago. I'm still forced to use the older UI...

andigger

Casual Listener

1069 Views

3 replies

0 likes

  • 1069 Views
  • 3 replies
  • 0 likes

Solved!! Spotify App for Gear S3 (now released)

Now that Spotify has been released for the Gear S3, has anyone had any issues connecting to LTE and streaming from LTE? I have no issues listening to spotify while my phone is connected to the S3, but I just tried taking it on a walk without my phone...

Casual Listener

Now that Spotify has been released for the Gear S3, has anyone had any issues connecting to LTE and streaming from LTE?  I have no issues listening to spotify while my phone is connected to the ...

Factory8118

Newbie

3881 Views

6 replies

0 likes

  • 3881 Views
  • 6 replies
  • 0 likes

Superuser Contribution Se elimina la musica

Tengo un problema soy usuario Spotify premium y en Mi Celular no me permite descargar musica dice que tengo más de 3 dispositivos en modo offlineYa me metí a la página principal y le di cerrar seción en todos lados y Borre todos los que decía que usa...

Newbie

Tengo un problema soy usuario Spotify premium y en Mi Celular no me permite descargar musica dice que tengo más de 3 dispositivos en modo offline Ya me metí a la página principal y le di cerrar seci...

Erika

Roadie

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Superuser Contribution No reproduce algunas listas

Tengo spotify premium y de unos dias hacia aca observe que aunque acabara de actualizar mis listas, varias de estas no se reproducian. En la foto adjunta se puede ver que unas estan remarcadas y otras no tanto, las cuales son las que no puedo reprodu...

Newbie

Tengo spotify premium y de unos dias hacia aca observe que aunque acabara de actualizar mis listas, varias de estas no se reproducian. En la foto adjunta se puede ver que unas estan remarcadas y otra...

Erika

Roadie

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Spotify deletes my downloaded songs every couple of weeks

As the title states. Very, very annoying. I've tried the steps that I found in other threads but they don't work. Help, anyone? Thanks

Newbie

As the title states. Very, very annoying. I've tried the steps that I found in other threads but they don't work. Help, anyone? Thanks

218 Views

0 replies

0 likes

  • 218 Views
  • 0 replies
  • 0 likes

Can't play particular songs because they are not available

I have been using Spotify on my laptop and Android phone for a little while now and there seems to be a problem in playing songs on my phone. Some songs that I tried to find on my laptop weren't be able to download, only to add to one of my playlists...

Casual Listener

I have been using Spotify on my laptop and Android phone for a little while now and there seems to be a problem in playing songs on my phone. Some songs that I tried to find on my laptop weren't be a...

Joe

Community Legend

1848 Views

5 replies

0 likes

  • 1848 Views
  • 5 replies
  • 0 likes

Stuttering On Every Equalizer

Hi, Guys...I'm using Spotify Premium on CM 14.1 Redmi Note 4G. So when I want to play any song, it always stuttering. I believe that the problem is in the Equalizer. But every EQ I used, it always stuttering (AudioFX, PinPong's Equalizer, etc). I had...

Newbie

Hi, Guys... I'm using Spotify Premium on CM 14.1 Redmi Note 4G. So when I want to play any song, it always stuttering. I believe that the problem is in the Equalizer. But every EQ I used, it alway...

267 Views

0 replies

0 likes

  • 267 Views
  • 0 replies
  • 0 likes

'my music' missing after update

After a recent update the menu slot 'my music' changed to 'I' on my samsung mobile phone (bottom right on the picture) and my downloaded music disappeared. Now i can just safe songs by marking it as favourite. Had anyone the same problem or knows how...

Newbie

After a recent update the menu slot 'my music' changed to 'I'  on my samsung mobile phone (bottom right on the picture) and my downloaded music disappeared. Now i can just safe songs by marking ...

Joe

Community Legend

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Premium account, but local music from PC doesn't play on Android phone.

Although this page: (https://support.spotify.com/nl/using_spotify/playlists/listen-to-local-files/) suggests that I can play/sync my local files from my PC to my phone, it doesn't work. I have a Premium account, I've downloaded the songs both on my P...

Regular

Although this page: (https://support.spotify.com/nl/using_spotify/playlists/listen-to-local-files/) suggests that I can play/sync my local files from my PC to my phone, it doesn't work. I have a Prem...

rishia513

Casual Listener

957 Views

7 replies

0 likes

  • 957 Views
  • 7 replies
  • 0 likes