Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375444 Views

541 replies

34 likes

Account
Free
  • 375444 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7526 Views

0 replies

7 likes

  • 7526 Views
  • 0 replies
  • 7 likes

Superuser Contribution Al ir a configuraciones, la app se detiene y se cierra sola.

El equipo es un huawei gr5 no había tenido problema con la aplicación hasta hace un par de días. Intenté reinstalar spotify pero el problema persiste

Casual Listener

El equipo es un huawei gr5 no había tenido problema con la aplicación hasta hace un par de días. Intenté reinstalar spotify pero el problema persiste

Erika

Roadie

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

it's slow and stalls sometime

I have almost 60 gb of music downloaded yet when I click on my library it takes a while to load sometimes. I don't think this happened before the new ui. If I close the app and reopen it that will make it load if it just isn't loading. I sometimes on...

Music Fan

I have almost 60 gb of music downloaded yet when I click on my library it takes a while to load sometimes. I don't think this happened before the new ui. If I close the app and reopen it that will ma...

marcel11223

Music Fan

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Spotify Connect with wifi hotspot

I have discovered an intereseting thing. I have recently installed a Tiny Audio M7 to make my old 70'ies amp smart. And this little Tiny is equiped with Spotify Connect. Unfortunately we dont have wifi installed in our cabin, and I then tested whethe...

Newbie

I have discovered an intereseting thing.    I have recently installed a Tiny Audio M7 to make my old 70'ies amp smart. And this little Tiny is equiped with Spotify Connect. Unfortunately ...

4659 Views

0 replies

0 likes

Android
Connect
hotspot
  • 4659 Views
  • 0 replies
  • 0 likes

(not so smart) Smartwatch + Spotify problems

Hi, everyone. My girlfriend bought me a not so smart smartwatch and even though it's quite alright, the problem is that I have a music playing app on the smartwatch and when I try to control Spotify on the smartwatch or on the phone, it doesn't matte...

Newbie

Hi, everyone. My girlfriend bought me a not so smart smartwatch and even though it's quite alright, the problem is that I have a music playing app on the smartwatch and when I try to control Spotify ...

456 Views

0 replies

0 likes

  • 456 Views
  • 0 replies
  • 0 likes

Solved!! Different spotify setting

Why my spotify is different from others? in the playlist does not give me suggestions, and the library is different. Why? first it was different, the app is updated.

Newbie

Why my spotify is different from others? in the playlist does not give me suggestions, and the library is different. Why? first it was different, the app is updated.

ErikG

Roadie

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to download songs

I have a HTC 10. I have cellular turned on, and I have over 15 gb internal storage and over 20 gb on my sd card, but spotify still won't let me download songs. I've never had this problem before.

Newbie

I have a HTC 10. I have cellular turned on, and I have over 15 gb internal storage and over 20 gb on my sd card, but spotify still won't let me download songs. I've never had this problem before.

Erika

Roadie

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

videos

I want spotify videos in belgium

Newbie

I want spotify videos in belgium

232 Views

0 replies

0 likes

  • 232 Views
  • 0 replies
  • 0 likes

Art over Bluetooth missing

Hello,I am using Spotify connected to a BMW over bluetooth. Song name, artist and current time are correctly displayed but the pictures for song/album covers are missing. I am using Samsung Note 3 with Android 5.0. I have updated the firmware of the ...

Casual Listener

Hello, I am using Spotify connected to a BMW over bluetooth. Song name, artist and current time are correctly displayed but the pictures for song/album covers are missing. I am using Samsung Note ...

xenomeno

Casual Listener

3122 Views

4 replies

1 likes

  • 3122 Views
  • 4 replies
  • 1 likes

Desing changed

I was using the app yesterday when suddenly the design changed and now i have the menu in the bottom of the app and i thought it was an update (which i didnt like) but then i went to the playstore and saw that it wasnt because the images still shows ...

Newbie

I was using the app yesterday when suddenly the design changed and now i have the menu in the bottom of the app and i thought it was an update (which i didnt like) but then i went to the playstore an...

Hubo

Community Legend

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Spotify stops playing in background

So if I'm listening to a playlist and I minimize Spotify it plays in the background but only for a while (like 30 seconds maybe). It's very frustrating.. Any ideas what's wrong? I'm subscribed to premium.

Newbie

So if I'm listening to a playlist and I minimize Spotify it plays in the background but only for a while (like 30 seconds maybe). It's very frustrating.. Any ideas what's wrong? I'm subscribed to pre...

Joe

Community Legend

4245 Views

1 replies

0 likes

  • 4245 Views
  • 1 replies
  • 0 likes

Switching android to iphone subscription

I got my android subscribed to premium but i bought an iphone so wont be using the android anymore, is it possible for me to use the same subscription from my android to my new iPhone? Or is it best to cancel my old android subscription and start a n...

Casual Listener

I got my android subscribed to premium but i bought an iphone so wont be using the android anymore, is it possible for me to use the same subscription from my android to my new iPhone? Or is it best ...

Joe

Community Legend

781 Views

3 replies

0 likes

  • 781 Views
  • 3 replies
  • 0 likes

Playlist skips tracks

In my Songs-Playlist, there is a strange bug.When I want to stream it onto my PS4, it skips some tracks automatically, when I try to play them, it does the same.Some tracks are played repeatedly, but without my say so

Casual Listener

In my Songs-Playlist, there is a strange bug. When I want to stream it onto my PS4, it skips some tracks automatically, when I try to play them, it does the same. Some tracks are played repeatedl...

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

Not Downloading over cellular but option set to yes

Hi I have a OnePlus 3 but it will not let me download songs over celular network dispite the fact i have set the option to allow this already. I have restarted and tried again but no change. It keeps telling me i need to go to settings to download us...

Newbie

Hi   I have a OnePlus 3 but it will not let me download songs over celular network dispite the fact i have set the option to allow this already.   I have restarted and tried again but n...

mikeymexican

Newbie

698 Views

4 replies

0 likes

  • 698 Views
  • 4 replies
  • 0 likes

Superuser Contribution No notifications about subscriptions

In settings all the notification settings are checked but i cant get any notifications. O want to get notified when a new track released by my followed artists

Casual Listener

In settings all the notification settings are checked but i cant get any notifications. O want to get notified when a new track released by my followed artists

kstratis

Casual Listener

938 Views

4 replies

1 likes

  • 938 Views
  • 4 replies
  • 1 likes

Spoken word not playing

HiI have a Galaxy Note 4.I recently downloaded classical music with a spoken dialogue about the composers life.The spoken word sections only played once. Now the system is only playing the music and non of the historical data is being heard.All level...

Regular

Hi I have a Galaxy Note 4. I recently downloaded classical music with a spoken dialogue about the composers life. The spoken word sections only played once. Now the system is only playing the mu...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Solved!! Certain Songs on Album Greyed Out?

I dont understand why the album is available but some songs are not? This really sucks as Buy the Stars is my favorite song

Casual Listener

I dont understand why the album is available but some songs are not? This really sucks as Buy the Stars is my favorite song 😕

SeikoShinohara

Casual Listener

6161 Views

4 replies

0 likes

  • 6161 Views
  • 4 replies
  • 0 likes

I think I figured out the widget...

The widget constantly crashes after some time. I'll play some music, widget works fine, I'll put my phone away for a few hours, widget is back to blank. Is it possible that Android treats the widget as a memory hogging app and simply closes it to spa...

Roadie

The widget constantly crashes after some time. I'll play some music, widget works fine, I'll put my phone away for a few hours, widget is back to blank. Is it possible that Android treats the widget ...

Waldrepaaron

Newbie

11566 Views

13 replies

0 likes

  • 11566 Views
  • 13 replies
  • 0 likes

Can't log in as new account, logged in as old account.

I created a new account not tied to a facebook account. I was automatically logged out of spotify when I deactivated facebook. I tried to log into the new account on the spotify app and instead of logging onto the new account, I was logged onto my ol...

Casual Listener

I created a new account not tied to a facebook account. I was automatically logged out of spotify when I deactivated facebook. I tried to log into the new account on the spotify app and instead of lo...

michaelbunker

Casual Listener

389 Views

2 replies

0 likes

  • 389 Views
  • 2 replies
  • 0 likes

Is there any way to download over 10gb of music?

I have a 64 gb SD card but the app is cutting me off at 10 gb. Is there any way to go past 10gb?

Casual Listener

I have a 64 gb SD card but the app is cutting me off at 10 gb. Is there any way to go past 10gb?

rburton487

Casual Listener

735 Views

4 replies

0 likes

  • 735 Views
  • 4 replies
  • 0 likes