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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196197 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196197 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537994 Views

78 replies

3 likes

  • 537994 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444101 Views

565 replies

37 likes

Account
Free
  • 444101 Views
  • 565 replies
  • 37 likes

Deleted Playlists Reappear

Couldn't find anything on this by searching around. Awhile back I used an app called Songlytics that creates playlists for you based on different things. I guess it auto generates and updates them, I didn't use it very long so I'm not sure. Anyways, ...

Visitor

Couldn't find anything on this by searching around. Awhile back I used an app called Songlytics that creates playlists for you based on different things. I guess it auto generates and updates th...

Joe

Community Legend

875 Views

1 replies

0 likes

  • 875 Views
  • 1 replies
  • 0 likes

No sound using bluetooth

I got a Samsung galaxy S3I've used it for a long time to play music from spotify on different devises.Now suddenly it doesn't work no morePhone plays music on internal speaker, but as soon as I turn on BT it goes silent.I've tried it in my car, prota...

Newbie

I got a Samsung galaxy S3 I've used it for a long time to play music from spotify on different devises. Now suddenly it doesn't work no more Phone plays music on internal speaker, but as soon as I...

Joe

Community Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Playlist disappeared

This morning I logged in and got a messege from spotify that I can't have more than 3 devices logged in into my account and that I can't have my downloaded music. I only use my account on my laptop and phone. I do not know what or why this happen, an...

Newbie

This morning I logged in and got a messege from spotify that I can't have more than 3 devices logged in into my account and that I can't have my downloaded music. I only use my account on my laptop a...

Joe

Community Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

No equalizer on Android

I recently upgraded to Nougat and my Spotify app is on version 7.2.0.1250 armv7.I can't find the inbuilt Spotify equalizer which I had before.Any help would be appreciated

Newbie

I recently upgraded to Nougat and my Spotify app is on version 7.2.0.1250 armv7. I can't find the inbuilt Spotify equalizer which I had before. Any help would be appreciated

Joe

Community Legend

1113 Views

1 replies

0 likes

  • 1113 Views
  • 1 replies
  • 0 likes

Solved!! Av receiver not showing under devices

My AV receiver is not coming up under devices on my Android even though they're connected to the same wifi. I have no problem connecting to the AV receiver from my iOS device.

Casual Listener

My AV receiver is not coming up under devices on my Android even though they're connected to the same wifi. I have no problem connecting to the AV receiver from my iOS device.

carrie83

Casual Listener

4698 Views

3 replies

0 likes

  • 4698 Views
  • 3 replies
  • 0 likes

Superuser Contribution Saltan canciones o se reinician todo el tiempo

Hola, ese es el tema, continuamente se saltan canciones, o si no a mitad de una cancion se reinicia y vuelve a sonar desde el principio, me pasa en Android como en ps4. Alguna idea??

Casual Listener

Hola, ese es el tema, continuamente se saltan canciones, o si no a mitad de una cancion se reinicia y vuelve a sonar desde el principio, me pasa en Android como en ps4. Alguna idea??

Lastmanxp1

Casual Listener

2894 Views

2 replies

0 likes

  • 2894 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Family] Diffirent adress

I wanna add my brother but i cant remember to what i write my adress. What can i do for this situation?

Newbie

I wanna add my brother but i cant remember to what i write my adress. What can i do for this situation?

Maria_B

Moderator

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution Canciones descargadas eliminadas

Hola, me vine de vacaciones y sabia que no iba a tener wifi, así que antes de salir de mi casa comenze a pagar spotify premiun para poder descargarlas en android. Hoy queriendo entrar a spotify se me había deslogiado, no se porque, me logie en la app...

Newbie

Hola, me vine de vacaciones y sabia que no iba a tener wifi, así que antes de salir de mi casa comenze a pagar spotify premiun para poder descargarlas en android. Hoy queriendo entrar a spotify se me...

Maria_B

Moderator

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Android App - Frustrating and Useless

Hi,In my experience the app gets more unstable and buggy with each update. After the latest update the app is simply unusable.When pressed skip, the song transitions are now handled with a 3 second delay where both the previous and next song overlap ...

Regular

Hi, In my experience the app gets more unstable and buggy with each update. After the latest update the app is simply unusable. When pressed skip, the song transitions are now handled with a 3 sec...

761 Views

0 replies

0 likes

Help please
support
  • 761 Views
  • 0 replies
  • 0 likes

Sharing using Send To NOT WORKING

Hi all! I've been increasingly frustrated lately as I have been unable to share songs with friends. When I press the 3 dot menu and press Share I get the screen shown in the attachment instead of the regular "Send To" and "Post to" options. This has ...

Newbie

Hi all!   I've been increasingly frustrated lately as I have been unable to share songs with friends. When I press the 3 dot menu and press Share I get the screen shown in the attachment inste...

birdnorf

Newbie

1518 Views

7 replies

1 likes

  • 1518 Views
  • 7 replies
  • 1 likes

[Android][NOW] Save playlists to SD card

I'm a premium user and have had 24 interventions with technical support about saving to my SD card. To date there is no solution for my Android phone to save my music to the SD card. My librariy has grown to the point my phone memory cannot support i...

Newbie

I'm a premium user and have had 24 interventions with technical support about saving to my SD card. To date there is no solution for my Android phone to save my music to the SD card. My librariy has ...

436 Views

0 replies

0 likes

Android
NOW
  • 436 Views
  • 0 replies
  • 0 likes

free trial

Where do i see how many days i have left?

Visitor

Where do i see how many days i have left?

OviiiOne

Community Legend

627 Views

2 replies

0 likes

  • 627 Views
  • 2 replies
  • 0 likes

Keep losing offline content?!

At my wits end, first world problems and all that but keep downloading gigs of offline songs for the train (as mobile signal **bleep**) and for no reason they just go, have tried reinstalling app (resetting phone inbetween) formatting memory card, re...

Newbie

At my wits end, first world problems and all that but keep downloading gigs of offline songs for the train (as mobile signal **bleep**) and for no reason they just go, have tried reinstalling app (re...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

7 day free premium

How do i get free trial for 7 days my friend got it but i cant it asks me for my credit card details. But didnt for my friend. Please help.

Visitor

How do i get free trial for 7 days my friend got it but i cant it asks me for my credit card details. But didnt for my friend. Please help.

Maxim

Spotify Star

4119 Views

1 replies

0 likes

  • 4119 Views
  • 1 replies
  • 0 likes

Música nao disponivel

Estou ficando irritado , ja se fazem dois dias que nao tenho resposta para meu problema ...Eu uso muitas musicas do computador no spotify e agora estão todas Indisponivel .Preciso de ajuda , já fiz de tudo ...Obrigado e por favor me ajudam

Casual Listener

Estou ficando irritado , ja se fazem dois dias que nao tenho resposta para meu problema ... Eu uso muitas musicas do computador no spotify e agora estão todas Indisponivel . Preciso de ajuda , já f...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify causing large data bills on Android Auto

I have all my music downloaded via WiFi, but spotify has somehow used 622mb of data in my current cycle, putting me well past my limit. The only time I use spotify on my phone is over Android Auto, playing the songs and lists that I downloaded via Wi...

Casual Listener

I have all my music downloaded via WiFi, but spotify has somehow used 622mb of data in my current cycle, putting me well past my limit. The only time I use spotify on my phone is over Android Auto, p...

verdammteseele

Casual Listener

1717 Views

2 replies

4 likes

  • 1717 Views
  • 2 replies
  • 4 likes

Streaming local files?

So I was trying trying to find some songs of mine in Spotify and found out they were either : geo-restricted or just wasn't available. Trying to move away from storing my music file in my phone like the old days, I searched around and found out that ...

Newbie

So I was trying trying to find some songs of mine in Spotify and found out they were either : geo-restricted or just wasn't available. Trying to move away from storing my music file in my phone like ...

552 Views

0 replies

0 likes

  • 552 Views
  • 0 replies
  • 0 likes

Account reset

My girlfriend and I have been through a few phones and it wont let us download our playlists. Says were allowed only 3 devices and neither of our phones will keep the playlists downloaded. Thanks in advanced for the help

Newbie

My girlfriend and I have been through a few phones and it wont let us download our playlists. Says were allowed only 3 devices and neither of our phones will keep the playlists downloaded. Thanks in ...

piorrro33

Newbie

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Problems with my premium account

I had a Premium account and used it normally. So, I had to reset my smartphone.After the reset, I logged in to Spotify. My account was no longer Premium and my playlists disappeared.What should I do? Could someone help me?Thanks!

Newbie

I had a Premium account and used it normally. So, I had to reset my smartphone. After the reset, I logged in to Spotify. My account was no longer Premium and my playlists disappeared. What should I...

Maxim

Spotify Star

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Can't log in to Spotify app on Google XL

I recently switched my phone to Google XL from Nexus 5, with all apps transfered to the new phone. But I can no longer log in to the spotify app. I reset password twice, uninstalled-reinstalled the app, tried username and email, nothing worked! The n...

Newbie

I recently switched my phone to Google XL from Nexus 5, with all apps transfered to the new phone. But I can no longer log in to the spotify app. I reset password twice, uninstalled-reinstalled the a...

281 Views

0 replies

0 likes

  • 281 Views
  • 0 replies
  • 0 likes