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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

410217 Views

554 replies

37 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8952 Views

0 replies

7 likes

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Songs uncached

Im starting to get really frustrated because I've had to recache 300 songs on my spotify account because without any warning or some kind of notification they all uncache on my cell phone. I have spotify premium on a Samsung Galaxy S5. Has anyone els...

Casual Listener

Im starting to get really frustrated because I've had to recache 300 songs on my spotify account because without any warning or some kind of notification they all uncache on my cell phone. I have spo...

1011 Views

0 replies

0 likes

Annoying Problems
Cache
Galaxy
problem
Samsung
songs
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logging in

I can't log in on my phone but my girlfriend can on hers. I've tried reseting my password but it says to enter email with no spaces. And I've made sure there are no spaces in the email it's very irritating and I've emailed spotify but they haven't go...

Casual Listener

I can't log in on my phone but my girlfriend can on hers. I've tried reseting my password but it says to enter email with no spaces. And I've made sure there are no spaces in the email it's very irri...

Joe

Community Legend

709 Views

3 replies

0 likes

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Premium werkt niet

Ik heb gisteren voor 119euro voor een jaar premium gekocht. Helaas werkt het niet. Ik krijg als i iets wil downloaden iedere keer de aanbieding om naar premium te uploaden.Wat moet ik doen? Ik heb een Huawei P 8Alvast bedankt voor jullie hulp

Newbie

Ik heb gisteren voor 119euro voor een jaar premium gekocht. Helaas werkt het niet. Ik krijg als i iets wil downloaden iedere keer de aanbieding om naar premium te uploaden. Wat moet ik doen? Ik heb ...

Hubo

Community Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
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Downloaded songs stop playing when no internet connection

I have a premium subscription. My songs are downloaded. They play fine as long as I have an internet connection (any connection). As soon as I disconnect from the internet the song I try to play stops after about 20 seconds.The songs are definitely d...

Casual Listener

I have a premium subscription. My songs are downloaded. They play fine as long as I have an internet connection (any connection). As soon as I disconnect from the internet the song I try to play stop...

402 Views

0 replies

0 likes

Android 4.2.2 Jelly Bean
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Bad (long) titels for audio book tracks and request: track marker

I am listening to audio books in the car on my daily way to work and back. There are two things I would like to mention:1. the track titles of some books are very long, like autor - book title - tracknumber. If that is the case, I cannot see the trac...

Regular

I am listening to audio books in the car on my daily way to work and back.   There are two things I would like to mention: 1. the track titles of some books are very long, like autor - book t...

487 Views

0 replies

3 likes

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App does not start sometimes and stops after a few songs when using headphones

Dear forum, I am using Spotify on my Xiaomi Redme Note 3 and I am facing two issues. Sometimes when I open the app, the screen stays black. After a while a message appears, saying that the app does not react and asking if I want to close it. When thi...

Regular

Dear forum,   I am using Spotify on my Xiaomi Redme Note 3 and I am facing two issues.   Sometimes when I open the app, the screen stays black. After a while a message appears, saying t...

MickH74

Regular

556 Views

2 replies

0 likes

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Only a few songs showing up in 'all songs' section

When I go into my all songs folder, there is only a few (about 80) of the 2500 songs I have in my library in playlist folders.This has occurred since switching from my old phone to a pixel XL. I have reinstalled Spotify and deleted the cache.The song...

Newbie

When I go into my all songs folder, there is only a few (about 80) of the 2500 songs I have in my library in playlist folders. This has occurred since switching from my old phone to a pixel XL. I ...

333 Views

0 replies

1 likes

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I wish Spotify would not use my internet connection for my downloaded songs

Goodmorning guys,I'd like to listen to Offline music (and to save internet gb) while i'm online without selecting every time the Offline mode. Is it possible?For Example:I have a playlist, some songs are downloaded and some songs are not;I would like...

Casual Listener

Goodmorning guys, I'd like to listen to Offline music (and to save internet gb) while i'm online without selecting every time the Offline mode. Is it possible? For Example: I have a playlist, some...

Joe

Community Legend

725 Views

5 replies

1 likes

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  • 5 replies
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Where did the search function go?

I have a Samsung Galaxy s7 edge and spotify updated a few days ago. Since then I completely lost the ability to search for new songs to add to my library. What happened? How do I get this back?

Casual Listener

I have a Samsung Galaxy s7 edge and spotify updated a few days ago. Since then I completely lost the ability to search for new songs to add to my library. What happened? How do I get this back?

Joe

Community Legend

423 Views

3 replies

0 likes

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Will songs transfer to new phone?

I am in the process of getting a new phone. its on it's way because my old phone broke. I have tons of songs in my spotify. Will these songs and playlists transfer??? IF not automatically what do i have to do?Also i do not have premium. Suggestions??

Casual Listener

I am in the process of getting a new phone. its on it's way because my old phone broke. I have  tons of songs in my spotify. Will these songs and playlists transfer??? IF not automatically what ...

Joe

Community Legend

8818 Views

5 replies

0 likes

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[android] disable playing of similar music ?

Hello When I listen to a playlist or an album, after this playlist/album playing finish, Spotify goes on with playing related music. I have searched throughout the app settings and I did not find how to disable this and this "feature" is not present ...

Visitor

Hello   When I listen to a playlist or an album, after this playlist/album playing finish, Spotify goes on with playing related music.   I have searched throughout the app settings and ...

user-removed

Not applicable

649 Views

2 replies

0 likes

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Solved!! Local Files not available to stream in UK - can't sync

I recently purchased an copy of an album which is on Spotify but not available to steam in the UK. I uploaded the album to my computer and added it to a playlist from Local files in Spotify. Despite being local, the files link through to the actual v...

Casual Listener

I recently purchased an copy of an album which is on Spotify but not available to steam in the UK. I uploaded the album to my computer and added it to a playlist from Local files in Spotify. Despite ...

Joe

Community Legend

943 Views

7 replies

0 likes

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Random as default even when you are premium

Hello I am a premium user. The default playing mode for the android app is random. I like random but not as a default choice. I have to launch my music then goes to the now playing screen and untick random mode. Is there a way to avoid this ?

Visitor

Hello   I am a premium user. The default playing mode for the android app is random. I like random but not as a default choice. I have to launch my music then goes to the now playing screen an...

Joe

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
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Yamaha MusicCast

Hey, Spotify is always randomly cutting out on my new Yamaha RN602 and WM030 satelite speaker through MusicCast. Internet radio through the same system is stable. 70meg cable broadband, no other problems. Any ideas folks please?

Regular

Hey, Spotify is always randomly cutting out on my new Yamaha RN602 and WM030 satelite speaker through MusicCast. Internet radio through the same system is stable. 70meg cable broadband, no other prob...

SpottyMuldoon

Regular

3629 Views

3 replies

0 likes

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Solved!! música sin conexion

Cada vez que me descargo musica sin conexion me "cargo los datos"¿que estoy haciendo mal?

Casual Listener

Cada vez que me descargo musica sin conexion me "cargo los datos"¿que estoy haciendo mal?

jose591

Casual Listener

621 Views

2 replies

0 likes

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Biblioteca

No logro ver o visualizar el icono de mi biblioteca solo aparece uno de un monito que dice "yo" en la parte de abajo donde estaba antes el icono de biblioteca...... la pregunta es como lo vuelvo a visualizar?

Newbie

No logro ver o visualizar el icono de mi biblioteca solo aparece uno de un monito que dice "yo" en la parte de abajo donde estaba antes el icono de biblioteca...... la pregunta es como lo vuelvo a vi...

gloriosa

Newbie

520 Views

1 replies

0 likes

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Superuser Contribution Al ir a configuraciones, la app se detiene y se cierra sola.

El equipo es un huawei gr5 no había tenido problema con la aplicación hasta hace un par de días. Intenté reinstalar spotify pero el problema persiste

Casual Listener

El equipo es un huawei gr5 no había tenido problema con la aplicación hasta hace un par de días. Intenté reinstalar spotify pero el problema persiste

Erika

Roadie

364 Views

1 replies

0 likes

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it's slow and stalls sometime

I have almost 60 gb of music downloaded yet when I click on my library it takes a while to load sometimes. I don't think this happened before the new ui. If I close the app and reopen it that will make it load if it just isn't loading. I sometimes on...

Music Fan

I have almost 60 gb of music downloaded yet when I click on my library it takes a while to load sometimes. I don't think this happened before the new ui. If I close the app and reopen it that will ma...

marcel11223

Music Fan

467 Views

1 replies

0 likes

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Spotify Connect with wifi hotspot

I have discovered an intereseting thing. I have recently installed a Tiny Audio M7 to make my old 70'ies amp smart. And this little Tiny is equiped with Spotify Connect. Unfortunately we dont have wifi installed in our cabin, and I then tested whethe...

Newbie

I have discovered an intereseting thing.    I have recently installed a Tiny Audio M7 to make my old 70'ies amp smart. And this little Tiny is equiped with Spotify Connect. Unfortunately ...

4774 Views

0 replies

0 likes

Android
Connect
hotspot
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(not so smart) Smartwatch + Spotify problems

Hi, everyone. My girlfriend bought me a not so smart smartwatch and even though it's quite alright, the problem is that I have a music playing app on the smartwatch and when I try to control Spotify on the smartwatch or on the phone, it doesn't matte...

Newbie

Hi, everyone. My girlfriend bought me a not so smart smartwatch and even though it's quite alright, the problem is that I have a music playing app on the smartwatch and when I try to control Spotify ...

495 Views

0 replies

0 likes

  • 495 Views
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