Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118755 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239512 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600370 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492874 Views
581 replies
42 likes
HelloI am planning to buy Spotify Premium in order to be able to listen to Spotify on my Android device. Before I do so, I have some questions I didn't find the answers for (yet).1) When I've downloaded a playlist for offline mode, does it use my Int...
Hello I am planning to buy Spotify Premium in order to be able to listen to Spotify on my Android device. Before I do so, I have some questions I didn't find the answers for (yet). 1) When I've...
Newbie
336324 Views
32 replies
3 likes
Guys can you tell me how can I off random songs on my Spotify Premium? Because its really anoying that songs are Random and I cant find where I can off this :/. Edit: actually IT was shuffle button never mind
Guys can you tell me how can I off random songs on my Spotify Premium? Because its really anoying that songs are Random and I cant find where I can off this :/. Edit: actually IT was shuffle button n...
604 Views
0 replies
0 likes
Buongiorno,Avrei gentilmente bisogno di un aiuto in quanto nel mio locale ascolto spotify collegato al dispositivo Hama. Collego i due dispositivi al wifi e ascolto tutta la musica con premium tranquillamente. Dopo qualche tempo, a volte possono esse...
Buongiorno, Avrei gentilmente bisogno di un aiuto in quanto nel mio locale ascolto spotify collegato al dispositivo Hama. Collego i due dispositivi al wifi e ascolto tutta la musica con premium tran...
Roadie
819 Views
1 replies
0 likes
Buenas. Siempre había seguido el proceso para sincronizar los archivos locales a la lista de spotify, descargar, añadirla en una playlist y descargarla, y asi ya se me guardaba y podía escucharla desde el smartphone. Desde hace un rato, desde la app ...
Buenas. Siempre había seguido el proceso para sincronizar los archivos locales a la lista de spotify, descargar, añadirla en una playlist y descargarla, y asi ya se me guardaba y podía escucha...
Roadie
1642 Views
1 replies
0 likes
Description of the issue:My Spotify is finalized at intermittent intervals several times during the day.Steps to reproduce the issue:When I listen to music on my cell phone.What steps I tried:I've reinstalled Spotify a few times, but after a few days...
Description of the issue: My Spotify is finalized at intermittent intervals several times during the day. Steps to reproduce the issue: When I listen to music on my cell phone. What steps I t...
440 Views
0 replies
0 likes
The album/ playlist (I forget which) I had been listening to last month is now gone. Is it possible to pull back up in play history albums or playlists that have been taken down to check what tracks were on it?
The album/ playlist (I forget which) I had been listening to last month is now gone. Is it possible to pull back up in play history albums or playlists that have been taken down to check what tracks ...
387 Views
0 replies
0 likes
Estou tentando baixar musicas para ouvir, mas quando olho tenho 32G ... mas da uma msg falando que esta cheio !! Alguem sabe me informar o pq ??
Estou tentando baixar musicas para ouvir, mas quando olho tenho 32G ... mas da uma msg falando que esta cheio !! Alguem sabe me informar o pq ??
415 Views
0 replies
0 likes
Since the problem first occured I have changed both my phone and operator and reinstalled the app
Since the problem first occured I have changed both my phone and operator and reinstalled the app
Roadie
454 Views
1 replies
0 likes
When I play music on my Android Spotify app, it starts at the middle of the song and plays a minute of music and then skips to the next song. If I skip to the next song manually, it continues to play the previous song over the next song as well. Has ...
When I play music on my Android Spotify app, it starts at the middle of the song and plays a minute of music and then skips to the next song. If I skip to the next song manually, it continue...
Casual Listener
1605 Views
5 replies
0 likes
Hey guys!So I'm kinda having this issue with a playlist that has 1000 songs. I only want to download like 100, 200 max out of the total but the app doesn't seem to let me do that, since every time I press "downloading switch" I lose every song I down...
Hey guys! So I'm kinda having this issue with a playlist that has 1000 songs. I only want to download like 100, 200 max out of the total but the app doesn't seem to let me do that, since every time ...
Roadie
8715 Views
3 replies
2 likes
Spotify my playlists won't download my new added tracks with 4G i always need to go to a place with a wifi to download the tracks i added to my playlists please help how to solve this even i turn on the cellular data to download the tracks but it won...
Spotify my playlists won't download my new added tracks with 4G i always need to go to a place with a wifi to download the tracks i added to my playlists please help how to solve this even i turn on ...
Community Legend
648 Views
1 replies
0 likes
Every time I turn off/restart my phone, or it crashes, or runs out of battery, or sometimes just for no apparant reason at all, my ENTIRE library is deleted from my phone, and the default storage space is switched to internal instead of my SD card. T...
Every time I turn off/restart my phone, or it crashes, or runs out of battery, or sometimes just for no apparant reason at all, my ENTIRE library is deleted from my phone, and the default storage spa...
Roadie
2037 Views
1 replies
0 likes
Spotify my playlists won't download my new added tracks with 4G i always need to go to a place with a wifi to download the tracks i added to my playlists please help how to solve this even i turn on the cellular data to download the tracks but it won...
Spotify my playlists won't download my new added tracks with 4G i always need to go to a place with a wifi to download the tracks i added to my playlists please help how to solve this even i turn on ...
Roadie
532 Views
1 replies
0 likes
(ANDROID 6) This has been an ongoing issue for several years; whenever I connect my phone to my bluetooth speaker/earphones, Spotify immediately kills itself and sends the app to the background. Music keeps playing. Whenever I try to open the app, th...
(ANDROID 6) This has been an ongoing issue for several years; whenever I connect my phone to my bluetooth speaker/earphones, Spotify immediately kills itself and sends the app to the background. Musi...
338 Views
0 replies
0 likes
Is it possible to save albums/songs without downloading them? Right now, every time I save an album Spotify automatically downloads it to my phone. Thanks for the help!
Is it possible to save albums/songs without downloading them? Right now, every time I save an album Spotify automatically downloads it to my phone. Thanks for the help!
Casual Listener
6454 Views
2 replies
0 likes
Hi Spotify,I subcribed on your premium promo P129.00 for 3 months. The payment was successful with order ID "1448111903019". Pleave view screenshot: Why are you charging me another bill to renew my premium subscription? For all I know i'm subscribed ...
Hi Spotify, I subcribed on your premium promo P129.00 for 3 months. The payment was successful with order ID "1448111903019". Pleave view screenshot: Why are you charging me an...
Casual Listener
1340 Views
2 replies
0 likes
I want that Spotify continues playing music through Bluetooth connection when i make or receive a call. But i don't know how to get it.
I want that Spotify continues playing music through Bluetooth connection when i make or receive a call. But i don't know how to get it.
Casual Listener
101515 Views
6 replies
3 likes
I tried to delete all cache and reinstall my spotify, but it still couldn't downloaded songs to make it offline. It keeps asking me to turn on the "download using cellular on". I have turned it on, but still couldn't download any song. I'm using prem...
I tried to delete all cache and reinstall my spotify, but it still couldn't downloaded songs to make it offline. It keeps asking me to turn on the "download using cellular on". I have turned it on, b...
350 Views
0 replies
0 likes
Casual Listener
1865 Views
3 replies
0 likes
This is killing me, I've been looking EVERYWHERE online and I can't believe that I'm the only person with this issue: How can I choose which songs are available offline? It just downloads a select few songs and I can't change which ones I want availa...
This is killing me, I've been looking EVERYWHERE online and I can't believe that I'm the only person with this issue: How can I choose which songs are available offline? It just downloads ...
Casual Listener
4474 Views
4 replies
2 likes
