Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396830 Views

547 replies

35 likes

Account
Free
  • 396830 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8472 Views

0 replies

7 likes

  • 8472 Views
  • 0 replies
  • 7 likes

Solved!! Local Files not available to stream in UK - can't sync

I recently purchased an copy of an album which is on Spotify but not available to steam in the UK. I uploaded the album to my computer and added it to a playlist from Local files in Spotify. Despite being local, the files link through to the actual v...

Casual Listener

I recently purchased an copy of an album which is on Spotify but not available to steam in the UK. I uploaded the album to my computer and added it to a playlist from Local files in Spotify. Despite ...

Joe

Community Legend

914 Views

7 replies

0 likes

  • 914 Views
  • 7 replies
  • 0 likes

Random as default even when you are premium

Hello I am a premium user. The default playing mode for the android app is random. I like random but not as a default choice. I have to launch my music then goes to the now playing screen and untick random mode. Is there a way to avoid this ?

Visitor

Hello   I am a premium user. The default playing mode for the android app is random. I like random but not as a default choice. I have to launch my music then goes to the now playing screen an...

Joe

Community Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Yamaha MusicCast

Hey, Spotify is always randomly cutting out on my new Yamaha RN602 and WM030 satelite speaker through MusicCast. Internet radio through the same system is stable. 70meg cable broadband, no other problems. Any ideas folks please?

Regular

Hey, Spotify is always randomly cutting out on my new Yamaha RN602 and WM030 satelite speaker through MusicCast. Internet radio through the same system is stable. 70meg cable broadband, no other prob...

SpottyMuldoon

Regular

3604 Views

3 replies

0 likes

  • 3604 Views
  • 3 replies
  • 0 likes

Solved!! música sin conexion

Cada vez que me descargo musica sin conexion me "cargo los datos"¿que estoy haciendo mal?

Casual Listener

Cada vez que me descargo musica sin conexion me "cargo los datos"¿que estoy haciendo mal?

jose591

Casual Listener

612 Views

2 replies

0 likes

  • 612 Views
  • 2 replies
  • 0 likes

Biblioteca

No logro ver o visualizar el icono de mi biblioteca solo aparece uno de un monito que dice "yo" en la parte de abajo donde estaba antes el icono de biblioteca...... la pregunta es como lo vuelvo a visualizar?

Newbie

No logro ver o visualizar el icono de mi biblioteca solo aparece uno de un monito que dice "yo" en la parte de abajo donde estaba antes el icono de biblioteca...... la pregunta es como lo vuelvo a vi...

gloriosa

Newbie

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Superuser Contribution Al ir a configuraciones, la app se detiene y se cierra sola.

El equipo es un huawei gr5 no había tenido problema con la aplicación hasta hace un par de días. Intenté reinstalar spotify pero el problema persiste

Casual Listener

El equipo es un huawei gr5 no había tenido problema con la aplicación hasta hace un par de días. Intenté reinstalar spotify pero el problema persiste

Erika

Roadie

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

it's slow and stalls sometime

I have almost 60 gb of music downloaded yet when I click on my library it takes a while to load sometimes. I don't think this happened before the new ui. If I close the app and reopen it that will make it load if it just isn't loading. I sometimes on...

Music Fan

I have almost 60 gb of music downloaded yet when I click on my library it takes a while to load sometimes. I don't think this happened before the new ui. If I close the app and reopen it that will ma...

marcel11223

Music Fan

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Spotify Connect with wifi hotspot

I have discovered an intereseting thing. I have recently installed a Tiny Audio M7 to make my old 70'ies amp smart. And this little Tiny is equiped with Spotify Connect. Unfortunately we dont have wifi installed in our cabin, and I then tested whethe...

Newbie

I have discovered an intereseting thing.    I have recently installed a Tiny Audio M7 to make my old 70'ies amp smart. And this little Tiny is equiped with Spotify Connect. Unfortunately ...

4743 Views

0 replies

0 likes

Android
Connect
hotspot
  • 4743 Views
  • 0 replies
  • 0 likes

(not so smart) Smartwatch + Spotify problems

Hi, everyone. My girlfriend bought me a not so smart smartwatch and even though it's quite alright, the problem is that I have a music playing app on the smartwatch and when I try to control Spotify on the smartwatch or on the phone, it doesn't matte...

Newbie

Hi, everyone. My girlfriend bought me a not so smart smartwatch and even though it's quite alright, the problem is that I have a music playing app on the smartwatch and when I try to control Spotify ...

482 Views

0 replies

0 likes

  • 482 Views
  • 0 replies
  • 0 likes

Solved!! Different spotify setting

Why my spotify is different from others? in the playlist does not give me suggestions, and the library is different. Why? first it was different, the app is updated.

Newbie

Why my spotify is different from others? in the playlist does not give me suggestions, and the library is different. Why? first it was different, the app is updated.

ErikG

Roadie

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to download songs

I have a HTC 10. I have cellular turned on, and I have over 15 gb internal storage and over 20 gb on my sd card, but spotify still won't let me download songs. I've never had this problem before.

Newbie

I have a HTC 10. I have cellular turned on, and I have over 15 gb internal storage and over 20 gb on my sd card, but spotify still won't let me download songs. I've never had this problem before.

Erika

Roadie

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

videos

I want spotify videos in belgium

Newbie

I want spotify videos in belgium

274 Views

0 replies

0 likes

  • 274 Views
  • 0 replies
  • 0 likes

Art over Bluetooth missing

Hello,I am using Spotify connected to a BMW over bluetooth. Song name, artist and current time are correctly displayed but the pictures for song/album covers are missing. I am using Samsung Note 3 with Android 5.0. I have updated the firmware of the ...

Casual Listener

Hello, I am using Spotify connected to a BMW over bluetooth. Song name, artist and current time are correctly displayed but the pictures for song/album covers are missing. I am using Samsung Note ...

xenomeno

Casual Listener

3164 Views

4 replies

1 likes

  • 3164 Views
  • 4 replies
  • 1 likes

Desing changed

I was using the app yesterday when suddenly the design changed and now i have the menu in the bottom of the app and i thought it was an update (which i didnt like) but then i went to the playstore and saw that it wasnt because the images still shows ...

Newbie

I was using the app yesterday when suddenly the design changed and now i have the menu in the bottom of the app and i thought it was an update (which i didnt like) but then i went to the playstore an...

Hubo

Community Legend

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

Spotify stops playing in background

So if I'm listening to a playlist and I minimize Spotify it plays in the background but only for a while (like 30 seconds maybe). It's very frustrating.. Any ideas what's wrong? I'm subscribed to premium.

Newbie

So if I'm listening to a playlist and I minimize Spotify it plays in the background but only for a while (like 30 seconds maybe). It's very frustrating.. Any ideas what's wrong? I'm subscribed to pre...

Joe

Community Legend

4265 Views

1 replies

0 likes

  • 4265 Views
  • 1 replies
  • 0 likes

Switching android to iphone subscription

I got my android subscribed to premium but i bought an iphone so wont be using the android anymore, is it possible for me to use the same subscription from my android to my new iPhone? Or is it best to cancel my old android subscription and start a n...

Casual Listener

I got my android subscribed to premium but i bought an iphone so wont be using the android anymore, is it possible for me to use the same subscription from my android to my new iPhone? Or is it best ...

Joe

Community Legend

812 Views

3 replies

0 likes

  • 812 Views
  • 3 replies
  • 0 likes

Playlist skips tracks

In my Songs-Playlist, there is a strange bug.When I want to stream it onto my PS4, it skips some tracks automatically, when I try to play them, it does the same.Some tracks are played repeatedly, but without my say so

Casual Listener

In my Songs-Playlist, there is a strange bug. When I want to stream it onto my PS4, it skips some tracks automatically, when I try to play them, it does the same. Some tracks are played repeatedl...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

Not Downloading over cellular but option set to yes

Hi I have a OnePlus 3 but it will not let me download songs over celular network dispite the fact i have set the option to allow this already. I have restarted and tried again but no change. It keeps telling me i need to go to settings to download us...

Newbie

Hi   I have a OnePlus 3 but it will not let me download songs over celular network dispite the fact i have set the option to allow this already.   I have restarted and tried again but n...

mikeymexican

Newbie

725 Views

4 replies

0 likes

  • 725 Views
  • 4 replies
  • 0 likes

Superuser Contribution No notifications about subscriptions

In settings all the notification settings are checked but i cant get any notifications. O want to get notified when a new track released by my followed artists

Casual Listener

In settings all the notification settings are checked but i cant get any notifications. O want to get notified when a new track released by my followed artists

kstratis

Casual Listener

1019 Views

4 replies

1 likes

  • 1019 Views
  • 4 replies
  • 1 likes