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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375507 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7532 Views

0 replies

7 likes

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NFC Tools/Tasker

Bonjour ! J'essaye depuis quelques temps de créer un tag nfc pour lancer une playlist automatiquement. Pour l'instant j'ai bien réussi à ouvrir Spotify et lancer un musique. Mais c'est toujours la dernière liste d'écoute qui se lance, et non pas la p...

Regular

Bonjour !   J'essaye depuis quelques temps de créer un tag nfc pour lancer une playlist automatiquement.    Pour l'instant j'ai bien réussi à ouvrir Spotify et lancer un musique. M...

1207 Views

0 replies

0 likes

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My library

Why did my library switch to me? Now all my artist that I saved are gone. How can I get my library back?

Newbie

Why did my library switch to me? Now all my artist that I saved are gone. How can I get my library back?

Joe

Community Legend

323 Views

1 replies

0 likes

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Add support for Google ChromeCast

I have a premium account but when i try to downlowd an album its says I should go to my settings and apply the option of "downloading with cellular" but I'm using wifi. This just started today the ✔ should be green.

Casual Listener

I have a premium account but when i try to downlowd an album its says I should go to my settings and apply the option of "downloading with cellular" but I'm using wifi. This just started today the ✔ ...

Joe

Community Legend

267 Views

1 replies

0 likes

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Club/Extended Mixes not playing

I can't listen to these songa: Axwell Ingrosso - This Time Club Mix, Axwell and Shapov - Belong (Extended Mix), Axwell and Shapov - Belong (Axwell and Years Remode), and Axwell Ingrosso feat. Pusha T. - Can't Hold Us Down. Why? Is says "this song is ...

Visitor

I can't listen to these songa: Axwell Ingrosso - This Time Club Mix, Axwell and Shapov - Belong (Extended Mix), Axwell and Shapov - Belong (Axwell and Years Remode), and Axwell Ingrosso feat. Pusha T...

Joe

Community Legend

308 Views

1 replies

0 likes

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Songs uncached

Im starting to get really frustrated because I've had to recache 300 songs on my spotify account because without any warning or some kind of notification they all uncache on my cell phone. I have spotify premium on a Samsung Galaxy S5. Has anyone els...

Casual Listener

Im starting to get really frustrated because I've had to recache 300 songs on my spotify account because without any warning or some kind of notification they all uncache on my cell phone. I have spo...

987 Views

0 replies

0 likes

Annoying Problems
Cache
Galaxy
problem
Samsung
songs
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logging in

I can't log in on my phone but my girlfriend can on hers. I've tried reseting my password but it says to enter email with no spaces. And I've made sure there are no spaces in the email it's very irritating and I've emailed spotify but they haven't go...

Casual Listener

I can't log in on my phone but my girlfriend can on hers. I've tried reseting my password but it says to enter email with no spaces. And I've made sure there are no spaces in the email it's very irri...

Joe

Community Legend

574 Views

3 replies

0 likes

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Premium werkt niet

Ik heb gisteren voor 119euro voor een jaar premium gekocht. Helaas werkt het niet. Ik krijg als i iets wil downloaden iedere keer de aanbieding om naar premium te uploaden.Wat moet ik doen? Ik heb een Huawei P 8Alvast bedankt voor jullie hulp

Newbie

Ik heb gisteren voor 119euro voor een jaar premium gekocht. Helaas werkt het niet. Ik krijg als i iets wil downloaden iedere keer de aanbieding om naar premium te uploaden. Wat moet ik doen? Ik heb ...

Hubo

Community Legend

451 Views

1 replies

0 likes

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Downloaded songs stop playing when no internet connection

I have a premium subscription. My songs are downloaded. They play fine as long as I have an internet connection (any connection). As soon as I disconnect from the internet the song I try to play stops after about 20 seconds.The songs are definitely d...

Casual Listener

I have a premium subscription. My songs are downloaded. They play fine as long as I have an internet connection (any connection). As soon as I disconnect from the internet the song I try to play stop...

392 Views

0 replies

0 likes

Android 4.2.2 Jelly Bean
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Bad (long) titels for audio book tracks and request: track marker

I am listening to audio books in the car on my daily way to work and back. There are two things I would like to mention:1. the track titles of some books are very long, like autor - book title - tracknumber. If that is the case, I cannot see the trac...

Regular

I am listening to audio books in the car on my daily way to work and back.   There are two things I would like to mention: 1. the track titles of some books are very long, like autor - book t...

445 Views

0 replies

3 likes

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App does not start sometimes and stops after a few songs when using headphones

Dear forum, I am using Spotify on my Xiaomi Redme Note 3 and I am facing two issues. Sometimes when I open the app, the screen stays black. After a while a message appears, saying that the app does not react and asking if I want to close it. When thi...

Regular

Dear forum,   I am using Spotify on my Xiaomi Redme Note 3 and I am facing two issues.   Sometimes when I open the app, the screen stays black. After a while a message appears, saying t...

MickH74

Regular

517 Views

2 replies

0 likes

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Only a few songs showing up in 'all songs' section

When I go into my all songs folder, there is only a few (about 80) of the 2500 songs I have in my library in playlist folders.This has occurred since switching from my old phone to a pixel XL. I have reinstalled Spotify and deleted the cache.The song...

Newbie

When I go into my all songs folder, there is only a few (about 80) of the 2500 songs I have in my library in playlist folders. This has occurred since switching from my old phone to a pixel XL. I ...

318 Views

0 replies

1 likes

  • 318 Views
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I wish Spotify would not use my internet connection for my downloaded songs

Goodmorning guys,I'd like to listen to Offline music (and to save internet gb) while i'm online without selecting every time the Offline mode. Is it possible?For Example:I have a playlist, some songs are downloaded and some songs are not;I would like...

Casual Listener

Goodmorning guys, I'd like to listen to Offline music (and to save internet gb) while i'm online without selecting every time the Offline mode. Is it possible? For Example: I have a playlist, some...

Joe

Community Legend

655 Views

5 replies

1 likes

  • 655 Views
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Where did the search function go?

I have a Samsung Galaxy s7 edge and spotify updated a few days ago. Since then I completely lost the ability to search for new songs to add to my library. What happened? How do I get this back?

Casual Listener

I have a Samsung Galaxy s7 edge and spotify updated a few days ago. Since then I completely lost the ability to search for new songs to add to my library. What happened? How do I get this back?

Joe

Community Legend

397 Views

3 replies

0 likes

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Will songs transfer to new phone?

I am in the process of getting a new phone. its on it's way because my old phone broke. I have tons of songs in my spotify. Will these songs and playlists transfer??? IF not automatically what do i have to do?Also i do not have premium. Suggestions??

Casual Listener

I am in the process of getting a new phone. its on it's way because my old phone broke. I have  tons of songs in my spotify. Will these songs and playlists transfer??? IF not automatically what ...

Joe

Community Legend

8747 Views

5 replies

0 likes

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[android] disable playing of similar music ?

Hello When I listen to a playlist or an album, after this playlist/album playing finish, Spotify goes on with playing related music. I have searched throughout the app settings and I did not find how to disable this and this "feature" is not present ...

Visitor

Hello   When I listen to a playlist or an album, after this playlist/album playing finish, Spotify goes on with playing related music.   I have searched throughout the app settings and ...

user-removed

Not applicable

615 Views

2 replies

0 likes

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Solved!! Local Files not available to stream in UK - can't sync

I recently purchased an copy of an album which is on Spotify but not available to steam in the UK. I uploaded the album to my computer and added it to a playlist from Local files in Spotify. Despite being local, the files link through to the actual v...

Casual Listener

I recently purchased an copy of an album which is on Spotify but not available to steam in the UK. I uploaded the album to my computer and added it to a playlist from Local files in Spotify. Despite ...

Joe

Community Legend

851 Views

7 replies

0 likes

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Random as default even when you are premium

Hello I am a premium user. The default playing mode for the android app is random. I like random but not as a default choice. I have to launch my music then goes to the now playing screen and untick random mode. Is there a way to avoid this ?

Visitor

Hello   I am a premium user. The default playing mode for the android app is random. I like random but not as a default choice. I have to launch my music then goes to the now playing screen an...

Joe

Community Legend

451 Views

1 replies

0 likes

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Yamaha MusicCast

Hey, Spotify is always randomly cutting out on my new Yamaha RN602 and WM030 satelite speaker through MusicCast. Internet radio through the same system is stable. 70meg cable broadband, no other problems. Any ideas folks please?

Regular

Hey, Spotify is always randomly cutting out on my new Yamaha RN602 and WM030 satelite speaker through MusicCast. Internet radio through the same system is stable. 70meg cable broadband, no other prob...

SpottyMuldoon

Regular

3564 Views

3 replies

0 likes

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Solved!! música sin conexion

Cada vez que me descargo musica sin conexion me "cargo los datos"¿que estoy haciendo mal?

Casual Listener

Cada vez que me descargo musica sin conexion me "cargo los datos"¿que estoy haciendo mal?

jose591

Casual Listener

578 Views

2 replies

0 likes

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Biblioteca

No logro ver o visualizar el icono de mi biblioteca solo aparece uno de un monito que dice "yo" en la parte de abajo donde estaba antes el icono de biblioteca...... la pregunta es como lo vuelvo a visualizar?

Newbie

No logro ver o visualizar el icono de mi biblioteca solo aparece uno de un monito que dice "yo" en la parte de abajo donde estaba antes el icono de biblioteca...... la pregunta es como lo vuelvo a vi...

gloriosa

Newbie

460 Views

1 replies

0 likes

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