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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107313 Views

26 replies

3 likes

  • 107313 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217202 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217202 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571233 Views

79 replies

3 likes

  • 571233 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470670 Views

577 replies

40 likes

Account
Free
  • 470670 Views
  • 577 replies
  • 40 likes

App doesn't stream on 4G

Spotify works with WiFi but will not stream or search for new songs with only mobile data activated. All other apps works and the signal is strong. Offline mode is not activated and I have unlimited data usage. All other settings seems okay. I've had...

Newbie

Spotify works with WiFi but will not stream or search for new songs with only mobile data activated. All other apps works and the signal is strong. Offline mode is not activated and I have unlimited ...

1128 Views

0 replies

0 likes

  • 1128 Views
  • 0 replies
  • 0 likes

Random stop

I use a Sony z2, and after some song randomly stop the music. It is very annoying. How can I fix it? Please help me.

Regular

I use a Sony z2, and after some song randomly stop the music. It is very annoying. How can I fix it? Please help me.

lewih86

Regular

1776 Views

9 replies

0 likes

  • 1776 Views
  • 9 replies
  • 0 likes

Help with the new "Me" interface

Can I approximate my old habits of saving/downloading/listening on the new interface or am I just screwed? Here's how thing used to work for me:- I used to have the download switch on for the songs I saved, so when I saved a specific song, it would a...

Music Fan

Can I approximate my old habits of saving/downloading/listening on the new interface or am I just screwed? Here's how thing used to work for me: - I used to have the download switch on f...

Joe

Community Legend

4206 Views

6 replies

1 likes

Interface
library malfunction
  • 4206 Views
  • 6 replies
  • 1 likes

Lost all downloaded music on Android device (and albums on laptop)

I have a Sony Experia Z5, and it had tons of downloaded "available off line" music on it... Now it has NONE!... The green arrown to indicate it's had been downloaded isn't even there any more (I know sometimes it's greyd out). There is absolutely no ...

Regular

I have a Sony Experia Z5, and it had tons of downloaded "available off line" music on it...   Now it has NONE!... The green arrown to indicate it's had been downloaded isn't even there any mor...

lewih86

Regular

1069 Views

3 replies

0 likes

  • 1069 Views
  • 3 replies
  • 0 likes

Offline songs don't play fully in offline mode

I added a few songs to my playlist. Downloaded the playlist but some of the songs do not fully play. When I chose the song it does not load but if I move a head it starts playing but then stops again midway through. I have an LG G4 This is really fru...

Newbie

I added a few songs to my playlist. Downloaded the playlist but some of the songs do not fully play. When I chose the song it does not load but if I move a head it starts playing but then stops again...

lewih86

Regular

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Solved!! Downloaded music

Hi all Does anyone know if there's a way to display only downloaded music on the Android app? This would be a very usefull feature if now... Cheers, Paul

Casual Listener

Hi all   Does anyone know if there's a way to display only downloaded music on the Android app? This would be a very usefull feature if now...   Cheers, Paul

Blanardo

Casual Listener

696 Views

2 replies

0 likes

  • 696 Views
  • 2 replies
  • 0 likes

Can only play songs by selecting 'shuffle songs'

I recently unsubscribed from my premium account and use Spotify free now. The desktop app works properly but my phone app doesn't let me play songs. They are all greyed out and when I try playing songs by selecting 'Shuffle' I cannot rewind the song ...

Newbie

I recently unsubscribed from my premium account and use Spotify free now. The desktop app works properly but my phone app doesn't let me play songs. They are all greyed out and when I try playing son...

ErikG

Roadie

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Just keeps Crashing.

I've got Spotify Premium at the moment and I've had nothing but trouble with logging in. Bascially if by some miracle I am logged in and listening to my music the app just automatically logs me out. Doesn't matter how much I try I can't log back in. ...

Newbie

I've got Spotify Premium at the moment and I've had nothing but trouble with logging in. Bascially if by some miracle I am logged in and listening to my music the app just automatically logs me out. ...

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes

Spotify skips and stops randomly when phone is moved

I've only noticed this problem when walking around with headphones on whilst using Spotify on my phone but it seems to occur whilst streaming as well as with offline playlists. Once every few minutes, the app will either spontaneously pause whichever...

Newbie

I've only noticed this problem when walking around with headphones on whilst using Spotify on my phone but it seems to occur whilst streaming as well as with offline playlists. Once every few minutes...

Joe

Community Legend

4188 Views

1 replies

0 likes

  • 4188 Views
  • 1 replies
  • 0 likes

Ativação de Music Quality/ Extrem

Olá tenho Premium e recebi email para ativar Music Quality/Extrem Quality só que essa cena não está ativada/ não posso ativa-lá. alguém me pode ajudar? Tenho um Android

Newbie

Olá tenho Premium e recebi email para ativar Music Quality/Extrem Quality só que essa cena não está ativada/ não posso ativa-lá. 😣 alguém me pode ajudar? Tenho um Android

itu_

Community Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

can't share Songs or Playlists with "followed" Friends

Hi there,when I try to share a Song or a Playlist with a "followed" friend, the "Send" Button stays grey and it is impossible to send it. I check the spelling of the username, everything is OK.I'm not connected to Facebook. Hate that.Is there a solut...

Newbie

Hi there, when I try to share a Song or a Playlist with a "followed" friend, the "Send" Button stays grey and it is impossible to send it. I check the spelling of the username, everything is OK. ...

rmatosmartins

Regular

2791 Views

11 replies

5 likes

  • 2791 Views
  • 11 replies
  • 5 likes

Volume Fluctuations and random pauses

I've been getting random fluctuations in volume and pausing on android(I'm using a Samsung Galaxy Amp Prime) and it's getting ridiculous. It will go from being at normal volume to super quiet then back to normal like there's a gps giving directions. ...

Casual Listener

I've been getting random fluctuations in volume and pausing on android(I'm using a Samsung Galaxy Amp Prime) and it's getting ridiculous. It will go from being at normal volume to super quiet then ba...

furuanku

Roadie

1508 Views

3 replies

1 likes

  • 1508 Views
  • 3 replies
  • 1 likes

How to add songs to an Official Spotify Playlist

Hello there, it is possible to add songs to an Official Spotify Playlist? I want to add more music, the playlist is really poor...

Newbie

Hello there, it is possible to add songs to an Official Spotify Playlist? I want to add more music, the playlist is really poor...

Joe

Community Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Solved!! Sam cooke aint that good news album

Hi,I was trying to listen to Sam Cooke's album, 'ain't that good news remastered'. I found out that almost half of the album can't be played. It's very randomly chosen. My question, is this just me? Or is there something going wrong with spotify?I do...

Newbie

Hi, I was trying to listen to Sam Cooke's album, 'ain't that good news remastered'. I found out that almost half of the album can't be played. It's very randomly chosen. My question, is this just me...

Joe

Community Legend

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Not getting notifications

Hi everyone. I am currently using the new updated version that came out and I am using an s7 phone. I am following quite a lot of artists and yet I am not recieving notifications when one of the artists I'm following releases new music. This is becom...

Casual Listener

Hi everyone. I am currently using the new updated version that came out and I am using an s7 phone. I am following quite a lot of artists and yet I am not recieving notifications when one of the arti...

MartinStoichkov

Community Legend

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Wavves' albums

Wavvves, King of the Beach, Afraid of Heights just disappeared, what happened?

Casual Listener

Wavvves, King of the Beach, Afraid of Heights just disappeared, what happened?

furuanku

Roadie

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

All music does not display playlist songs

Hello there.My gf created a 900 songs playlist and i have all Of them downloaded, but none of them are displayed on All Music tab, so i need to play her playlist if i want to listen to the songs. This is sad to me because i like to shuffle all my mus...

Newbie

Hello there. My gf created a 900 songs playlist and i have all Of them downloaded, but none of them are displayed on All Music tab, so i need to play her playlist if i want to listen to the songs. T...

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
  • 0 likes

Solved!! Cant change settings like music quality etc.

I cant change the music quality settings on my Android phone. All of the settings are blacked out and cant be changed because of that. I have a premium account, but its like the premium features dont work. Anyone knows what I can do about it?

Casual Listener

I cant change the music quality settings on my Android phone. All of the settings are blacked out and cant be changed because of that. I have a premium account, but its like the premium features dont...

alpersson

Casual Listener

10891 Views

2 replies

1 likes

  • 10891 Views
  • 2 replies
  • 1 likes

Download playlist

Hi, i can not download playlist even with internet connexion but it's working if i want a music in my collection. Could someone help me please ? (I got spotify premium by the way)

Casual Listener

Hi, i can not download playlist even with internet connexion but it's working if i want a music in my collection. Could someone help me please ? (I got spotify premium by the way)

Platane

Casual Listener

1037 Views

2 replies

0 likes

  • 1037 Views
  • 2 replies
  • 0 likes