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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118758 Views

27 replies

4 likes

  • 118758 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239520 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239520 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600382 Views

79 replies

3 likes

  • 600382 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492876 Views

581 replies

42 likes

Account
Free
  • 492876 Views
  • 581 replies
  • 42 likes

Superuser Contribution smart tv philips

hola como va? tengo una cuenta premium, mi consulta es la siguiente, en el celular funciona perfecto, pero en la tv descargue la app, igrese usando mi cuenta premium, sin embargo no me aparecen las canciones escuchadas recientementes, el motor de bus...

Newbie

hola como va? tengo una cuenta premium, mi consulta es la siguiente, en el celular funciona perfecto, pero en la tv descargue la app, igrese usando mi cuenta premium, sin embargo no me aparecen las c...

Erika

Roadie

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Radio playing after playlist

I am a premium user and whenever my playlist ends it starts a radio automatically after the playlist finishs. Where as this could be a great function i want to know how to stop it so my phone diesnt play through the night when i am asleep. Any help i...

Newbie

I am a premium user and whenever my playlist ends it starts a radio automatically after the playlist finishs. Where as this could be a great function i want to know how to stop it so my phone diesnt ...

Joe

Community Legend

559 Views

2 replies

0 likes

  • 559 Views
  • 2 replies
  • 0 likes

Superuser Contribution NO Variety on Discover channel

There is absolutely no variety on my discover each week. I listen to a wide variety of music throughout the week, but every Monday my Discover channel reloads with 100's of indie songs only. Please help

Casual Listener

There is absolutely no variety on my discover each week. I listen to a wide variety of music throughout the week, but every Monday my Discover channel reloads with 100's of indie songs only. Please h...

Erika

Roadie

849 Views

5 replies

0 likes

  • 849 Views
  • 5 replies
  • 0 likes

Superuser Contribution Problema con la reproducción de canciones

Tengo un celular sony c4, pero no me descarga ni una playlist sale un error ERROR EN LA DESCARGA Puedes descargar a un maximo de tres dispositivos. como ya has alcanzado este numero, eliminaremos tus descargas de este dispositivo Ya las borre pero si...

Newbie

Tengo un celular sony c4, pero no me descarga ni una playlist sale un error    ERROR EN LA DESCARGA    Puedes descargar a un maximo de tres dispositivos. como ya has alcanzado...

Erika

Roadie

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Samsung A5(Don't play some songs)

Spotify premium offline don't play some songs, please help me, I don't know what happend.

Newbie

Spotify premium offline don't play some songs, please help me, I don't know what happend.

Joe

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Invalid Payment

Hi there, i was checking my bank account and saw 9,99 turkish liras payment to spotify that i dont even use. And it says that payment made in Stockholm, i may send you also the paper that shows it. Any help?

Newbie

Hi there, i was checking my bank account and saw 9,99 turkish liras payment to spotify that i dont even use. And it says that payment made in Stockholm, i may send you also the paper that shows it. A...

Joe

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

My music stops playing..

My problem is that every time I lock my phone my music stops playing, unless the song is at least one minute in. It really bothers me. Everytime I lock my phone it just stops and I have to search for the song that played last. I don't really like the...

Newbie

My problem is that every time I lock my phone my music stops playing, unless the song is at least one minute in. It really bothers me. Everytime I lock my phone it just stops and I have to search for...

Joe

Community Legend

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Cant import music on the app

Hello spotify fam! I have an Asus Zenfone 2 and I've been trying to import my songs into the Spotify app but it's strange because some songs come up whilst others don't. Anything I can do to troubleshoot?

Newbie

Hello spotify fam! I have an Asus Zenfone 2 and I've been trying to import my songs into the Spotify app but it's strange because some songs come up whilst others don't. Anything I can do to troubles...

Joe

Community Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Offline Music Stops Playing on Samsung S4

Hi, Since this morning, all the music I have downloaded on my Spotify Music app on the Samsung S4 stops playing when I lose the internet or mobile data connection. I have it stored on my internal storage and not on the SD card. I also reinstalled the...

Casual Listener

Hi,   Since this morning, all the music I have downloaded on my Spotify Music app on the Samsung S4 stops playing when I lose the internet or mobile data connection. I have it stored on my int...

zunairamalik

Casual Listener

459 Views

2 replies

0 likes

  • 459 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs keep pausing

I have a 30 day Premium trial and for the past 5 days have had no problem. I am using the app on my mobile and playing music through my Roberts streamline radio using WiFi. Today however the songs keep randomly pausing and I am nowhere near my phone ...

Casual Listener

I have a 30 day Premium trial and for the past 5 days have had no problem.  I am using the app on my mobile and playing music through my Roberts streamline radio using WiFi.  Today however ...

Erika

Roadie

722 Views

3 replies

0 likes

  • 722 Views
  • 3 replies
  • 0 likes

Android Auto voice command register but don't work.

Good day guys, I just replaced my phone for a Samsung S6 and everything worked well for 2 week but now when I ask Spotify to play one of my playlist or just one band google will answer '' Okay playing Metallica'' but spotify won't register it and it ...

Newbie

Good day guys,   I just replaced my phone for a Samsung S6 and everything worked well for 2 week but now when I ask Spotify to play one of my playlist or just one band google will answer '' Ok...

613 Views

0 replies

0 likes

  • 613 Views
  • 0 replies
  • 0 likes

Offline tracks dont play

Since last spotify update i cant use offline playlists anymore. I download a playlist but in offline mode the songs don't start.I reinstalled spotify.I cleared the cache.I restarted my Samsung galaxy S5.I downloaded the tracks on divice and on sd car...

Newbie

Since last spotify update i cant use offline playlists anymore. I download a playlist but in offline mode the songs don't start. I reinstalled spotify. I cleared the cache. I restarted my Samsung ...

pzbbjr

Newbie

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Can you clear queue in the Android app?

I was wondering if there is a way to clear the play queue in the Android app so that I don't have songs hanging on my phone to be accidentally played in an inopportune moment?

Newbie

I was wondering if there is a way to clear the play queue in the Android app so that I don't have songs hanging on my phone to be accidentally played in an inopportune moment?

ErikG

Roadie

12065 Views

1 replies

7 likes

  • 12065 Views
  • 1 replies
  • 7 likes

ASUS - ZENFONE 3 MAX - PROBLEMA

Eu queria saber se, somente eu estou enfrentando este problema, meu aparelho está demorando horas para baixar uma lista com aproximadamente 80 músicas, em 3 horas obteve apenas 45% do download, já olhei as configurações e está tudo correto, não é pro...

Newbie

Eu queria saber se, somente eu estou enfrentando este problema, meu aparelho está demorando horas para baixar uma lista com aproximadamente 80 músicas, em 3 horas obteve apenas 45% do download, já ol...

1063 Views

0 replies

0 likes

  • 1063 Views
  • 0 replies
  • 0 likes

Solved!! Allow Spotify to work with 3rd Party Equalizers

I have a Galaxy Nexus running Android 4.1 (and 4.0 ICS before that) and have noticed that, while apps such as Google Music and Pandora seamlessly work with 3rd-party equalizers, Spotify doesn't seem to be able to utilize them. I was wondering why tha...

Gig Goer

I have a Galaxy Nexus running Android 4.1 (and 4.0 ICS before that) and have noticed that, while apps such as Google Music and Pandora seamlessly work with 3rd-party equalizers, Spotify doesn't seem ...

cslagley8

Newbie

15815 Views

12 replies

3 likes

  • 15815 Views
  • 12 replies
  • 3 likes

Saved/ saved offline

Im using alot of space on my phone with spotify, i love the app but i dont understand how to save my music without saving it offline, cause even when the download button is ticked off music still is avalible offline. I want to be able to organize my ...

Casual Listener

Im using alot of space on my phone with spotify, i love the app but i dont understand how to save my music without saving it offline, cause even when the download button is ticked off music still is ...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

Deleting

Is there any way of removing all of my music from my spotify account without having to physically go through every artist or album? The cache only deletes the data but keeps the songs there.

Newbie

Is there any way of removing all of my music from my spotify account without having to physically go through every artist or album? The cache only deletes the data but keeps the songs there.

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Problem to skip previous track with headphone controller

Hi, I have a problem to skip back track on the playlist using my headphone, it works with all commands, except for the triple click wich skip 2 tracks forward instead of backward....Anyone can help me?

Casual Listener

Hi, I have a problem to skip back track on the playlist using my headphone, it works with all commands, except for the triple click wich skip 2 tracks forward instead of backward.... Anyone can help...

trikydj

Casual Listener

1045 Views

4 replies

0 likes

  • 1045 Views
  • 4 replies
  • 0 likes

Spotify closing

Ok, I don't know for how long this has been happening but it's quite anoying... This is the situation: I'm listening music with any kind of bluethooth (hasn't tryied wired) device, everything is fine... I recieve a call, music stops, good... But when...

Newbie

Ok, I don't know for how long this has been happening but it's quite anoying... This is the situation: I'm listening music with any kind of bluethooth (hasn't tryied wired) device, everything is fine...

722 Views

0 replies

0 likes

  • 722 Views
  • 0 replies
  • 0 likes