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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118765 Views

27 replies

4 likes

  • 118765 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239537 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239537 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600395 Views

79 replies

3 likes

  • 600395 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492884 Views

581 replies

42 likes

Account
Free
  • 492884 Views
  • 581 replies
  • 42 likes

Solved!! Playlist order reversed

Had to reinstall spotify on my android and now some of my playlists (specifically my starred playlist) is in reverse order with the most recently added songs at the BOTTOM. I listen to this playlist newest to oldest but I can't get it to switch back....

Roadie

Had to reinstall spotify on my android and now some of my playlists (specifically my starred playlist) is in reverse order with the most recently added songs at the BOTTOM.    I listen to...

Joe

Community Legend

2306 Views

1 replies

0 likes

  • 2306 Views
  • 1 replies
  • 0 likes

Superuser Contribution How automatically delete played songs from playlist?

Hello,I would like to know if it is possible that a played song get delete from a playlist, so I don't have to hear it twice.Thanks, Carlos

Casual Listener

Hello, I would like to know if it is possible that a played song get delete from a playlist, so I don't have to hear it twice. Thanks, Carlos

carlos86

Casual Listener

632 Views

2 replies

0 likes

  • 632 Views
  • 2 replies
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Superuser Contribution Wheres my music going?

My songs become unsaved after awhile even though I saved them to be able to play offline.

Newbie

My songs become unsaved after awhile even though I saved them to be able to play offline.

Erika

Roadie

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desaparecen canciones de mi lista de Favoritos.

Las canciones que me gustan las guardo en "Favoritos" , tengo activada la función de descarga de las canciones que están en esa categoría pero continuamente me ha sucedido que desaparecen canciones de la lista. Estas canciones aún están en Spotify y ...

Casual Listener

Las canciones que me gustan las guardo en "Favoritos" , tengo activada la función de descarga de las canciones que están en esa categoría pero continuamente me ha sucedido que desaparecen canciones d...

Erika

Roadie

7339 Views

1 replies

1 likes

  • 7339 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs deleted

Apparently even time there's an update some songs I have downloaded get deleted. Then they have to be re downloaded which is a major pain in the **bleep**. **bleep** is up with that?I'm not entirely sure if it's cause of the update, but I updated the...

Regular

Apparently even time there's an update some songs I have downloaded get deleted. Then they have to be re downloaded which is a major pain in the **bleep**. **bleep** is up with that? I'm not entir...

Erika

Roadie

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

premium account

hi, I've been a premium user for a year now and right now whenever I enter my mobile number to get a pin code, I don't receive anything. help please!

Casual Listener

hi, I've been a premium user for a year now and right now whenever I enter my mobile number to get a pin code, I don't receive anything. help please!

301 Views

0 replies

0 likes

  • 301 Views
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  • 0 likes

All my music is gone

I was listening to music for the past few hours and then it asked to me to update n I put remind me laster. Then a minute later, the app basically disappeared and I went to the appstore to reinstall it. After I did, and logged back into my account an...

Casual Listener

I was listening to music for the past few hours and then it asked to me to update n I put remind me laster. Then a minute later, the app basically disappeared and I went to the appstore to reinstall ...

Saneht

Casual Listener

441 Views

2 replies

0 likes

  • 441 Views
  • 2 replies
  • 0 likes

Data Transfer

Hello! I have a question, and wander if i can find help here. Did someone know how many data ransfer spotify dowload beside music of course(photos, google analitycs etc.)?

Visitor

Hello!   I have a question, and wander if i can find help here.   Did someone know how many data ransfer spotify dowload beside music of course(photos, google analitycs etc.)?

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

premium user can't play playlist offline

hi,i know that premium user should go online once in a month for play in offline mode.but my premium account is not even a month yet. my question is: i've download lots of playlist and albums on my account, but i don;t know why, sometimes when i go o...

Newbie

hi, i know that premium user should go online once in a month for play in offline mode. but my premium account is not even a month yet.   my question is: i've download lots of playlist and a...

274 Views

0 replies

0 likes

  • 274 Views
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Solved!! Repeating songs over again when only 3/4 through the track

I am listening to my spotify account through an Amazon Echo, but it just keeps repeating the same songs when only 3/4 through its not set to repeat its set on random.

Newbie

I am listening to my spotify account through an Amazon Echo, but it just keeps repeating the same songs when only 3/4 through its not set to repeat its set on random.

SRT4STK

Regular

3577 Views

9 replies

3 likes

  • 3577 Views
  • 9 replies
  • 3 likes

Solved!! SD Card Issues

Hey everyone! I am having issues saving music to my SD card. The SD card is new(ish) and has plenty of storage, however, when I go to my Spotify settings, there is no "Storage" option at the bottom. I am running Android 6 and Spotify Version 7.4.0. I...

Casual Listener

Hey everyone!   I am having issues saving music to my SD card.  The SD card is new(ish) and has plenty of storage, however, when I go to my Spotify settings, there is no "Storage" option ...

Joe

Community Legend

2310 Views

3 replies

0 likes

  • 2310 Views
  • 3 replies
  • 0 likes

Solved!! I updated my Sporify and now it doesn't detect my headphones. HELP

My spotify doesnt detect my headphones anymore. My phone has still the same settings, all the sounds work, my headphones work with other apps. Spotify works without the headphones but once i plug them i cannot hear a thing. I have sony experia phone....

Casual Listener

My spotify doesnt detect my headphones anymore. My phone has still the same settings, all the sounds work, my headphones work with other apps. Spotify works without the headphones but once i plug the...

Joe

Community Legend

854 Views

3 replies

0 likes

  • 854 Views
  • 3 replies
  • 0 likes

Google voice commands to play full album in order?

I asked a similar question over a year ago that was not resolved, moved to Google Play Music, and now I'm back into Spotify.Whenever I say "OK Google" and ask to play an album, it'll start by playing the top tracks, rather than starting from the firs...

Casual Listener

I asked a similar question over a year ago that was not resolved, moved to Google Play Music, and now I'm back into Spotify. Whenever I say "OK Google" and ask to play an album, it'll start by pla...

newmind02

Casual Listener

1193 Views

1 replies

1 likes

  • 1193 Views
  • 1 replies
  • 1 likes

Não consigo ver as singles nas páginas de artistas

Quando eu entro numa página de um artista eu não consigo ver as singles/EPs, aparece apenas os albuns e compilações. Antes aparecia normalmente mas agora desapareceram. Aindo consigo perquisar, escutar, mas não apareces a parte das singles na página ...

Newbie

Quando eu entro numa página de um artista eu não consigo ver as singles/EPs, aparece apenas os albuns e compilações. 😞 Antes aparecia normalmente mas agora desapareceram. Aindo consigo perquisar, e...

960 Views

0 replies

2 likes

  • 960 Views
  • 0 replies
  • 2 likes

Dirección particular de la cuenta

Hola quiero saber cómo buscar los datos de la dirección particular que he puesto en mi cuenta ya que contraté ha e un año la cuenta familiar y ahora que he dado cuántas mis contactos no.pueden acceder a ella debido a que no coincide la dirección

Newbie

Hola quiero saber cómo buscar los datos de la dirección particular que he puesto en mi cuenta ya que contraté ha e un año la cuenta familiar y ahora que he dado cuántas mis contactos no.pueden accede...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

Downloaded Songs Will Not Play

I've got 12 downloaded songs on 2 different albums that won't play. I haven't exceeded the 3333 limit and the green arrow has appeared next to the songs indicating that they've downloaded. 3 are in the middle of one album, the surrounding songs work....

Casual Listener

I've got 12 downloaded songs on 2 different albums that won't play. I haven't exceeded the 3333 limit and the green arrow has appeared next to the songs indicating that they've downloaded. 3 are in t...

Joe

Community Legend

696 Views

4 replies

0 likes

  • 696 Views
  • 4 replies
  • 0 likes

Music stopping while multitasking with pokémon go

Music stops when switching over to pokémon go, why? They say it is because Pokémon go is a full screen app and that Spotify automatically stops the music when opening one of those. Is that correct and if so, can it be changed in the next version?

Casual Listener

Music stops when switching over to pokémon go, why? They say it is because Pokémon go is a full screen app and that Spotify automatically stops the music when opening one of those. Is that correct an...

Marklund

Casual Listener

9350 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Why isnt the music playing?

I connected my speaker to my phone (via bluetooth) and for some reason when I press play on my phone to play music it pauses itself and I tried closing the app and it still won't let me play, I turned off my speaker and it still doesn't work. Help!

Newbie

I connected my speaker to my phone (via bluetooth) and for some reason when I press play on my phone to play music it pauses itself and I tried closing the app and it still won't let me play, I turne...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Songs stop and start, choppy playback and dropouts

Android, Sprint EVO 4G LTE over 3G I'm a premium subscriber, but simply can't justify paying any more as long as my mobile experience is so terrible. When traveling in my car in the NE (NYC, CT, MA) spotify will play a song or two normally and then s...

Casual Listener

Android, Sprint EVO 4G LTE over 3G I'm a premium subscriber, but simply can't justify paying any more as long as my mobile experience is so terrible. When traveling in my car in the NE (NYC, CT, MA)...

Kalmora

Roadie

21548 Views

14 replies

0 likes

  • 21548 Views
  • 14 replies
  • 0 likes

Spotify runs real slow

Spotify runs really slowly, even when off line. Play lists takes ages to load and songs take ages to buffer (timer ticking but no sound). Any "quick fix" or should I unsubscribe?

Casual Listener

Spotify runs really slowly, even when off line. Play lists takes ages to load and songs take ages to buffer (timer ticking but no sound). Any "quick fix" or should I unsubscribe?

Joe

Community Legend

694 Views

3 replies

0 likes

  • 694 Views
  • 3 replies
  • 0 likes