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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118758 Views

27 replies

4 likes

  • 118758 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239525 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239525 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600384 Views

79 replies

3 likes

  • 600384 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492878 Views

581 replies

42 likes

Account
Free
  • 492878 Views
  • 581 replies
  • 42 likes

Android 7.0 blocked screen album and controls

In Android 6.0 after locking phone I was able to control music from Spotify (nice background and album art as lock screen). The same style as default Android Music app. But now in Android 7.0 the only posibility to control music on lock screen is to ...

Casual Listener

In Android 6.0 after locking phone I was able to control music from Spotify (nice background and album art as lock screen). The same style as default Android Music app. But now in Android 7.0 th...

673 Views

0 replies

0 likes

  • 673 Views
  • 0 replies
  • 0 likes

Music Folder (Android)

How i can change the Music folder from spotify on my Android-device?

Newbie

How i can change the Music folder from spotify on my Android-device?

Joe

Community Legend

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

Solved!! Sort songs from the last to the first

Hi everyone! I've a Asus zenfone 3 and I would like to know how I can sort my playlist from the latest song I added in my playlist.Tank to everyone!

Newbie

Hi everyone! I've a Asus zenfone 3 and I would like to know how I can sort my playlist from the latest song I added in my playlist. Tank to everyone!

Joe

Community Legend

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Superuser Contribution Auto deletion

Everytime I download songs to my phonemail, about couple hours later they get deleted. This is the 20th time I've downloaded songs and they just keep getting deleted.

Casual Listener

Everytime I download songs to my phonemail, about couple hours later they get deleted. This is the 20th time I've downloaded songs and they just keep getting deleted.

Aropruett

Casual Listener

646 Views

2 replies

0 likes

  • 646 Views
  • 2 replies
  • 0 likes

Songs skipping ahead,

My songs start at weird times mainly 40 or 50 seconds in and all songs do this they get to a certain point (like say a bass drop) and play another song to me it sounds like 2 songs playing at the same time but I cannot confirm that I've troubleshoote...

Visitor

My songs start at weird times mainly 40 or 50 seconds in and all songs do this they get to a certain point (like say a bass drop) and play another song to me it sounds like 2 songs playing at the sam...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

When playing music from phone to car through Bluetooth no sound or bass comes through, front is ok.

Samsung 6 edge plus Bluetooth to Kenwood car stereo with amp- no sound or bass plays to the rear speakers, but plays to the front with stock bass speakers.I know its possible, because it worked before. I dont know what changed (maybe an update?).I do...

Newbie

Samsung 6 edge plus Bluetooth to Kenwood car stereo with amp- no sound or bass plays to the rear speakers, but plays to the front with stock bass speakers. I know its possible, because it worked b...

431 Views

0 replies

1 likes

  • 431 Views
  • 0 replies
  • 1 likes

Files Deleted When USB Mode is Changed to Media

Hi, I'm using my SD card to store all of my media files and that includes the songs from spotify. However, whenever I connect to my PC to get some stuff in my SD card, the downloaded songs somehow disappears and I'd have to download the songs again. ...

Newbie

Hi, I'm using my SD card to store all of my media files and that includes the songs from spotify. However, whenever I connect to my PC to get some stuff in my SD card, the downloaded songs somehow di...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes

Equalizer missing

Can't seem to find the equalizer in my app. It's not where is usually is, any help?

Casual Listener

Can't seem to find the equalizer in my app. It's not where is usually is, any help?

Joe

Community Legend

2996 Views

5 replies

0 likes

Music
  • 2996 Views
  • 5 replies
  • 0 likes

Open spotify twice

I have a Samsung Galaxy s7 edge and every time I open spotify the first time I can't see the songs and playlists, so I have to go back to the home screen and start open the spotify app with it running in the background and it works! It's a really ann...

Newbie

I have a Samsung Galaxy s7 edge and every time I open spotify the first time I can't see the songs and playlists, so I have to go back to the home screen and start open the spotify app with it runnin...

Joe

Community Legend

1213 Views

1 replies

0 likes

  • 1213 Views
  • 1 replies
  • 0 likes

Chromecast will not play audio Shows, will play everything else?

Trying hard to figure out why I can't cast the audio show I've been listening to on Bluetooth in my car to my Chromecast at home. Going to 'Devices available' in the Android app shows that my Chromecast is not available, with the message 'Can't play ...

Casual Listener

Trying hard to figure out why I can't cast the audio show I've been listening to on Bluetooth in my car to my Chromecast at home.   Going to 'Devices available' in the Android app shows that m...

Evilhomerdude

Casual Listener

2032 Views

4 replies

4 likes

  • 2032 Views
  • 4 replies
  • 4 likes

7 day free trial

I made a new account cause I forgot my password to my old one. When I made the new one the seven day trial didn't show up only the 30 day trial. I tried everything that I knew and still no 7 day trial.. Is there any other way that I can get it?

Casual Listener

I made a new account cause I forgot my password to my old one. When I made the new one the seven day trial didn't show up only the 30 day trial. I tried everything that I knew and still no 7 day tria...

kitten-420

Casual Listener

559 Views

2 replies

0 likes

  • 559 Views
  • 2 replies
  • 0 likes

Superuser Contribution SD storage android 5.0.2

Hi guys, I want to re-use my old LG L90 as mp3 player by using spotify. I inserted a 32 GB sd-card and my phone is running on android 5.0.2. There is only one problem: when I'm opening Spotify and go to settings, there is no option to move my music t...

Regular

Hi guys,   I want to re-use my old LG L90 as mp3 player by using spotify. I inserted a 32 GB sd-card and my phone is running on android 5.0.2. There is only one problem: when I'm opening Spoti...

maritsmuziek

Regular

2282 Views

6 replies

0 likes

  • 2282 Views
  • 6 replies
  • 0 likes

Superuser Contribution samsung galaxy s7

Spotify no longer lets me play any songs on my playlists on my phone. I have rebooted my phone, uninstalled spotify and re- installes it, etc. nothing works.

Casual Listener

Spotify no longer lets me play any songs on my playlists on my phone.  I have rebooted my phone, uninstalled spotify and re- installes it, etc. nothing works.

Joe

Community Legend

1107 Views

4 replies

0 likes

  • 1107 Views
  • 4 replies
  • 0 likes

Superuser Contribution Certain songs cant be played

Some songs in some albums or playlists are grey and cant be played. How can I get this fixed?

Newbie

Some songs in some albums or playlists are grey and cant be played. How can I get this fixed?

Erika

Roadie

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audio wont play for more then a second.

Every time that I have been on my spotify lately it is either I can't even listen to a song because the audio cuts out after a second, or I can listen to a song or two and then the audio starts to stop after a second. Samsung Galaxy Grand Prime.

Newbie

Every time that I have been on my spotify lately it is either I can't even listen to a song because the audio cuts out after a second, or I can listen to a song or two and then the audio starts to st...

Erika

Roadie

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sometimes Spotify cannot connect to the internet

Dear fellow Spotify users,Unfortunately, as the title already states, Spotify doesn't always connect to the internet on my LG G4 android smartphone. It says: connection not possible on the bottom of the screen. Sometimes I can solve the by restarting...

Newbie

Dear fellow Spotify users, Unfortunately, as the title already states, Spotify doesn't always connect to the internet on my LG G4 android smartphone. It says: connection not possible on the bottom...

Erika

Roadie

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Solved!! Can't play

Why can't i play Gold by Yessa on Spotify. I'm located here in Alberta, Canada

Newbie

Why can't i play Gold by Yessa on Spotify. I'm located here in Alberta, Canada

MartinStoichkov

Community Legend

976 Views

2 replies

0 likes

  • 976 Views
  • 2 replies
  • 0 likes

Ayudaa cn el plan familiar

Hola tengo una duda hace unos 4 meses tengo el plan familiar y se me cerraron todas las cuentas de mi familia q tenia... ahor intento de nuevo y me dice q no puede verificar q sea el misml domicilio... como hago para ver el domicilio exacto q tengo e...

Newbie

Hola tengo una duda hace unos 4 meses tengo el plan familiar y se me cerraron todas las cuentas de mi familia q tenia... ahor intento de nuevo y me dice q no puede verificar q sea el misml domicilio....

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

Issues with 4G

I have a Samsung A5 and I have the most up to date version of Spotify. For at least a year I haven't been able to listen to music when I am.using 4G. I can listen to anything over wifi no problem and most of the time I am on 4G i'm listening to saved...

Casual Listener

I have a Samsung A5 and I have the most up to date version of Spotify. For at least a year I haven't been able to listen to music when I am.using 4G. I can listen to anything over wifi no problem and...

Joe

Community Legend

583 Views

3 replies

0 likes

  • 583 Views
  • 3 replies
  • 0 likes