Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118765 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239539 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600397 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492888 Views
581 replies
42 likes
Shuffle when playing a Playlist will repeat the same songs after about 10 songs anyone help with this issue
Shuffle when playing a Playlist will repeat the same songs after about 10 songs anyone help with this issue
Community Legend
352 Views
1 replies
0 likes
Something has been going on with my Spotify player recently. As the title states, my songs keep getting skipped. I started playing some music and the player keeps skipping songs and pausing and unpausing the music at random. Sometimes it'll continuou...
Something has been going on with my Spotify player recently. As the title states, my songs keep getting skipped. I started playing some music and the player keeps skipping songs and pausing and unpau...
Casual Listener
1054 Views
1 replies
0 likes
Hi, how can i delete "Nina Hagen" (see attached file)?
Hi, how can i delete "Nina Hagen" (see attached file)?
Community Legend
2416 Views
3 replies
0 likes
Hello,Is there a way to shuffle all songs in my library on android auto? The work around I do is to add all of my songs to a playlist and shuffle that, but every time I add more music to my library I have to update the playlist via the desktop app. T...
Hello, Is there a way to shuffle all songs in my library on android auto? The work around I do is to add all of my songs to a playlist and shuffle that, but every time I add more music to my library...
Newbie
1556 Views
1 replies
3 likes
Hi, I have the issue that the specific song/playlist menu doesn't work. As for example if I try to start a song radio I can click the button, but nothing happens. Same for every other option in this menu like "share" or "to the album". This also happ...
Hi, I have the issue that the specific song/playlist menu doesn't work. As for example if I try to start a song radio I can click the button, but nothing happens. Same for every other option in this ...
Casual Listener
1173 Views
6 replies
0 likes
I hard reset my device yesterday. Got everything installed, but I am unable to download my songs. Since yesterday it's been a pain to download songs. It used to be quick, but after hours I barely reached 43% and we are talking about a 50mb connection...
I hard reset my device yesterday. Got everything installed, but I am unable to download my songs. Since yesterday it's been a pain to download songs. It used to be quick, but after hours I barely rea...
Community Legend
2466 Views
16 replies
0 likes
Dear Spotify, First of all. I love your services. I've been using your services for years. And still it's my best spend money every month. However there seems to be a glitch in my experience.. Recently i switched phones. Since my old one broke. It's ...
Dear Spotify, First of all. I love your services. I've been using your services for years. And still it's my best spend money every month. However there seems to be a glitch in my experience...
399 Views
0 replies
0 likes
I removed the SD card and now all saved songs are gone.Please, help me.
I removed the SD card and now all saved songs are gone. Please, help me.
287 Views
0 replies
0 likes
Spotify Isso glitchy I can't even listen to it.I have to use one of my other players to listen to music.I have unlimited 4G and high speed wifi at home and its still **bleep**. I left google play because of this but I guess I may be going back.
Spotify Isso glitchy I can't even listen to it. I have to use one of my other players to listen to music. I have unlimited 4G and high speed wifi at home and its still **bleep**. I left google play...
726 Views
0 replies
0 likes
I used to be able to see the songs that were playing and skip forward and backwards whilst my phone was locked. Any ideas as this has disappeared
I used to be able to see the songs that were playing and skip forward and backwards whilst my phone was locked. Any ideas as this has disappeared
273 Views
0 replies
0 likes
So i just realized that when i open my spotify (premium) in my s3, there are only 2 mode choices: "remote" and "stream over wifi". remote allows me to play the music on the phone by controlling it through my gear while streaming over wifi allows me t...
So i just realized that when i open my spotify (premium) in my s3, there are only 2 mode choices: "remote" and "stream over wifi". remote allows me to play the music on the phone by controll...
1091 Views
0 replies
0 likes
in my app there isn't "my library"....i have account premium on my asus zenfone 2 ze550ml android 5.0what can i do???? thx Lorenzo
in my app there isn't "my library"....i have account premium on my asus zenfone 2 ze550ml android 5.0 what can i do???? thx Lorenzo
Casual Listener
551 Views
2 replies
0 likes
In my settings there isnt a download setting....I have the update 7.5.0.1076 and the current update is 7.5.0.1079..Is this the problem?....it doesnt let me update the app...PLEASE HELP ME
In my settings there isnt a download setting....I have the update 7.5.0.1076 and the current update is 7.5.0.1079..Is this the problem?....it doesnt let me update the app...PLEASE HELP ME
Community Legend
546 Views
1 replies
0 likes
Super annoying, my Spotify app recently updated. Now when I start one of my Playlist, instead of Spotify playing the full list of songs and then stopping it plays my Playlist and then just moves to random songs afterwards. Considering I typically tur...
Super annoying, my Spotify app recently updated. Now when I start one of my Playlist, instead of Spotify playing the full list of songs and then stopping it plays my Playlist and then just moves to r...
Roadie
1358 Views
1 replies
1 likes
Hi,I have a problem with my phone (Android LG K500K) connecting to my car (Mazda CX-5). The phone connects or reconnect each time and I can see the current track Spotify is playing on the car's screen, but unless I go into the Spotify app on my phone...
Hi, I have a problem with my phone (Android LG K500K) connecting to my car (Mazda CX-5). The phone connects or reconnect each time and I can see the current track Spotify is playing on the car's scr...
580 Views
0 replies
0 likes
En Huewei mate 8 no me aparece la opción de adelantar temas con la pantalla bloqueada
En Huewei mate 8 no me aparece la opción de adelantar temas con la pantalla bloqueada
378 Views
0 replies
0 likes
no puedo añadir canciones a favoritos ni borrarlas pero puedo añadirlas a mis playlists. ¿Que hago?
no puedo añadir canciones a favoritos ni borrarlas pero puedo añadirlas a mis playlists. ¿Que hago?
1491 Views
0 replies
1 likes
Hello, I want to get Spotify premium so I can listen offline while I travel on my Samsung S4, however when I go to download it it says it's 'not available in my country', despite none of my friends having the same issue. I live in Jersey, U.K. Any id...
Hello, I want to get Spotify premium so I can listen offline while I travel on my Samsung S4, however when I go to download it it says it's 'not available in my country', despite none ...
Community Legend
2086 Views
3 replies
0 likes
When i'm listening spotify, in sony's Phone, the music are always stoping, and i'm with good net. why?
When i'm listening spotify, in sony's Phone, the music are always stoping, and i'm with good net. why?
Casual Listener
973 Views
2 replies
0 likes
