Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
48000 Views
66 replies
25 likes

48000 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880497 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880497 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26945 Views
4 replies
0 likes

26945 Views
4 replies
0 likes

Paguei e Não foi liberado

Boa tarde, paguei via cartão a conta premium, porem não foi liberado e ainda foi cobrado o valor de 16,90 duas vezes.Gostaria que liberasse a conta premium e cancelasse um dos pagamentos.Obrigado

user-removed
Visitor
Boa tarde, paguei via cartão a conta premium, porem não foi liberado e ainda foi cobrado o valor de 16,90 duas vezes. Gostaria que liberasse a conta premium e cancelasse um dos pagamentos. Obrigado
2016-12-29 11:57:25 AM
173 Views
0 replies
0 likes

173 Views
0 replies
0 likes

Wasted space on side menu

There is so much wasted space on the menu. Why not give the ability to add playlist shortcuts? I don't think it'd be too hard to implement. I hate having to click and click just to get one playlist started.

Vanterax
Roadie
There is so much wasted space on the menu. Why not give the ability to add playlist shortcuts? I don't think it'd be too hard to implement. I hate having to click and click just to ...
2016-12-29 2:09:36 AM
2016-12-29 2:20:50 AM
Vanterax
Roadie
313 Views
2 replies
0 likes

313 Views
2 replies
0 likes

Local Files wont download on device

Hi, my local files won't download onto my phone anymore.Ive never had the problem before now; I'm on the same network on both my desktop and device but the songs remain greyed out on my phone. Normally they sync easily but for some reason now somethi...

GodNanosuit
Casual Listener
Hi, my local files won't download onto my phone anymore. Ive never had the problem before now; I'm on the same network on both my desktop and device but the songs remain greyed out on my phone. Norm...
2016-12-28 10:36:24 PM
2016-12-29 2:13:18 AM
Joe
Community Legend
598 Views
2 replies
0 likes

598 Views
2 replies
0 likes

Lost songs

I have all of my songs downloaded to my sd card and so I removed my sd card to back it uo to my computer and when I hooked it back to my phone spotify doesnt recognize the downloaded songs. I know that the songs are there on my sd card but the app do...

Memymomon
Casual Listener
I have all of my songs downloaded to my sd card and so I removed my sd card to back it uo to my computer and when I hooked it back to my phone spotify doesnt recognize the downloaded songs. I know th...
2016-12-29 1:23:27 AM
2016-12-29 2:08:28 AM
Joe
Community Legend
490 Views
1 replies
0 likes

490 Views
1 replies
0 likes

Issue With Downloaded Playlists

I have been having a recent issue with one of my downloaded playlists. I call the playlist "Car" and download it so I may listen offline while I'm driving. It usually works offline on my morning drive, but recently, when I open the app for my drive h...

jamesdull1299
Newbie
I have been having a recent issue with one of my downloaded playlists. I call the playlist "Car" and download it so I may listen offline while I'm driving. It usually works offline on my morning driv...
2016-12-28 12:09:43 AM
216 Views
0 replies
0 likes

216 Views
0 replies
0 likes

Playing discography.....

I want to play an artists discography. It seems like when I hit play on an artists page it just plays the most popular and then starts over. I want to play all the songs from all the albums, altogether. Is this possible?

Craftyculhan
Newbie
I want to play an artists discography. It seems like when I hit play on an artists page it just plays the most popular and then starts over. I want to play all the songs from all the albums, altogeth...
2016-12-28 11:35:46 PM
321 Views
0 replies
0 likes

321 Views
0 replies
0 likes

Kindle Fire HD

Hi, I'm hoping someone can help me here I got a kindle fire HD for christmas and i'm a spotify premium member. I downloaded the spottify app onto my kindle but I can't seem to find my downloaded songs anywhere or download any more. My playlists are a...

NaomiAllen
Casual Listener
Hi, I'm hoping someone can help me here 🙂 I got a kindle fire HD for christmas and i'm a spotify premium member. I downloaded the spottify app onto my kindle but I can't seem to find my downloaded s...
2016-12-28 10:08:18 PM
386 Views
0 replies
0 likes

386 Views
0 replies
0 likes

Spotify freezes, crashes and drains battery

Hi. I've been using Spotify Premium since May this year without problems. But for the past few days, Spotify has been: - freezing mid-song at random times- draining the battery on my Samsung Galaxy S7 and making it unusually hot- crashing, sometimes ...

Yokocho8
Regular
Hi. I've been using Spotify Premium since May this year without problems. But for the past few days, Spotify has been: - freezing mid-song at random times - draining the battery on my Samsu...
2016-12-15 12:30:48 PM
2016-12-28 10:03:23 PM
Arron87
Newbie
749 Views
5 replies
1 likes

749 Views
5 replies
1 likes

Browsing local files

Am I missing something here? I want to browse my local files (saved on the card) by artist, genre or album, but all I can find is how to browse all songs in one looonnnnngggggg list. I could use HTC's own music player, but I'd rather use Spotify so I...

llima
Casual Listener
Am I missing something here? I want to browse my local files (saved on the card) by artist, genre or album, but all I can find is how to browse all songs in one looonnnnngggggg list. I could use HTC'...
2012-02-12 11:30:19 PM
2016-12-28 7:35:31 PM
Shadowsta3
Newbie
2441 Views
3 replies
2 likes

2441 Views
3 replies
2 likes

Spotify playlist is continously deleted

I have a playlist with around 360 songs,I always set the download function on,but, on a daily basis, the playlist disappears and I have to go to the playlist recovery page. The worst thing is that everytime, I have to re-download the 4 GB of music to...

cvillarreals
Newbie
I have a playlist with around 360 songs,I always set the download function on,but, on a daily basis, the playlist disappears and I have to go to the playlist recovery page. The worst thing is that ev...
2016-01-29 5:30:42 AM
2016-12-28 5:21:35 PM
BroTRex
Newbie
315 Views
1 replies
0 likes

315 Views
1 replies
0 likes

Solved!! Android Auto - always no internet connection is shown

Dear community, dear support,I'm using Android Auto on my Skoda Infotainment Columbus System (Hardware H50, Software 315) connected to an Samsung S6 device (Android 6.0.1). Unfortunately it is not possible to go online. Always the message "No interne...

2afs
Music Fan
Dear community, dear support, I'm using Android Auto on my Skoda Infotainment Columbus System (Hardware H50, Software 315) connected to an Samsung S6 device (Android 6.0.1). Unfortunately it is not ...
2016-11-07 9:01:59 PM
2016-12-28 5:17:49 PM
Esox
Newbie
34333 Views
8 replies
0 likes
android auto
no connection
offine

34333 Views
8 replies
0 likes

Android does not save to SD card; wasting 5GB of disk space!!!

Tried this already: [Android] Spotify doesn`t save to SD card by Community Manager Rorey ‎2016-03-15 12:40 PM - edited (8,908 Views) If Spotify seems unable to save offline music to the SD card or you receive an error message that says "Disk is full"...

dfasdfasdfadsf
Casual Listener
Tried this already: [Android] Spotify doesn`t save to SD card by Community Manager Rorey ‎2016-03-15 12:40 PM - edited (8,908 Views) If Spotify seems unable to save offline music to th...
2016-12-28 11:54:46 AM
508 Views
0 replies
1 likes

508 Views
0 replies
1 likes

Solved!! HTC One M8 - Unabkle to save to SD card

I have read about a number of contributors not being able to do thisHaving tried all the options suggested -it appears the spotify app on my phone simply has a serious allergic reaction to my ad card HTC One M816gb with 1gb free32gb sd card with , fo...

garyc
Casual Listener
I have read about a number of contributors not being able to do this Having tried all the options suggested -it appears the spotify app on my phone simply has a serious allergic reaction to my ad ...
2014-05-17 12:23:52 PM
2016-12-28 11:21:37 AM
Saida102
Newbie
19292 Views
34 replies
0 likes
htc one m8 save sd card

19292 Views
34 replies
0 likes

Vodafone

Ho un'offerta con la Vodafone con la quale prevede 12 mesi di abbonamento a spotify premium (spotify gold) iniziato il 23/04/2016 e oggi 25/11/2016 non mi fa collegare il mio account al servizio premium.

badwolfhd
Newbie
Ho un'offerta con la Vodafone con la quale prevede 12 mesi di abbonamento a spotify premium (spotify gold) iniziato il 23/04/2016 e oggi 25/11/2016 non mi fa collegare il mio account al servizio prem...
2016-11-25 3:04:51 PM
2016-12-28 10:53:23 AM
ndrededu
Regular
2408 Views
13 replies
2 likes

2408 Views
13 replies
2 likes

Solved!! Application crashing when liking a daily mix music on android

Hi, I' m using spotify on my google nexus 6p, i have the latest nougat version (7.1.1), the spotify version is the (7.2.0.1250 armV7) which is also the latest one avaible on google store. The issue occured when i'm using the daily mix feature. So: 1....

TitouanTeo
Casual Listener
Hi, I' m using spotify on my google nexus 6p, i have the latest nougat version (7.1.1), the spotify version is the (7.2.0.1250 armV7) which is also the latest one avaible on google sto...
2016-12-28 9:46:39 AM
2016-12-28 10:26:04 AM
MartinStoichkov
Community Legend
404 Views
1 replies
0 likes

404 Views
1 replies
0 likes

Problems logging in with android

I have the following problem: today I bought my account premiun and I can not log me from the mobile device, but if from the website and from the windows application

user-removed
Visitor
I have the following problem: today I bought my account premiun and I can not log me from the mobile device, but if from the website and from the windows application
2016-12-27 9:45:36 PM
2016-12-28 9:16:46 AM
ErikG
Roadie
212 Views
1 replies
0 likes

212 Views
1 replies
0 likes

Music stops after playing the radio awhile

I use the Spotify radio to help my siblings with ASD sleep at night after I had previously used a playlist but due to it's repetitive nature (duh it's a playlist) it wouldn't help them sleep anymore. The radio helps alot when it's playing (well actua...

ari-dean
Newbie
I use the Spotify radio to help my siblings with ASD sleep at night after I had previously used a playlist but due to it's repetitive nature (duh it's a playlist) it wouldn't help them sleep anymore....
2016-12-28 5:54:25 AM
239 Views
0 replies
0 likes

239 Views
0 replies
0 likes

Solved!! Unabled to login without facebook on my galaxy tabs

HelloI got a new tabs and when i try to login on the android application with my user/password, i got an error message that say me i doesn't have any account linked to this facebook account. So my spotify is doesn't linked to any facebook and i doesn...

plemay
Casual Listener
Hello I got a new tabs and when i try to login on the android application with my user/password, i got an error message that say me i doesn't have any account linked to this facebook account. S...
2016-12-27 11:41:13 PM
2016-12-28 1:55:05 AM
Quepa
Roadie
608 Views
6 replies
0 likes

608 Views
6 replies
0 likes

Favorites tab is a mess. How to get all the saved songs in a list?

How can I actually get a list of all my songs?Not long ago, the "Songs" list under the library tab used to show ALL of your saved songs. Now, the songs list only shows songs that have been saved individually. If you favorite an album, the album is do...

felipw
Casual Listener
How can I actually get a list of all my songs? Not long ago, the "Songs" list under the library tab used to show ALL of your saved songs. Now, the songs list only shows songs that have been saved ...
2016-12-27 10:18:25 PM
168 Views
0 replies
0 likes

168 Views
0 replies
0 likes

Losing all downloaded songs after external SD quick disconnect

I have a Zenfone 2 with an external SD card in it and I always save my downloaded songs there. Sometimes my SD card disconnects and reconnects (I believe it's an android issue as I tested my SD card on my laptop with no flaws). When it's connected ag...

sidneydemoraes
Casual Listener
I have a Zenfone 2 with an external SD card in it and I always save my downloaded songs there. Sometimes my SD card disconnects and reconnects (I believe it's an android issue as I tested my SD card ...
2016-12-19 12:00:50 PM
2016-12-27 10:01:56 PM
sidneydemoraes
Casual Listener
372 Views
3 replies
0 likes

372 Views
3 replies
0 likes

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