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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195916 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195916 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537548 Views

78 replies

3 likes

  • 537548 Views
  • 78 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442701 Views

565 replies

37 likes

Account
Free
  • 442701 Views
  • 565 replies
  • 37 likes

Undo Delete Data on Android

I have brilliantly, accidentally deleted the data on my Spotify app from the settings in Android and have lost everything. Does anyone know of a way to undo this or recover the data? Please say yes.

Casual Listener

I have brilliantly, accidentally deleted the data on my Spotify app from the settings in Android and have lost everything. Does anyone know of a way to undo this or recover the data? Please say yes.

Joe

Community Legend

4809 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! Spotify premium Offline Mode Not Working

I have completed all of the wsteps to download and sync a playlist for offline playing, but it still wont play it looks like it is playing but no sound is coming out. Please help me out.

Casual Listener

I have completed all of the wsteps to download and sync a playlist for offline playing, but it still wont play it looks like it is playing but no sound is coming out. Please help me out.

Santo580

Newbie

3954 Views

3 replies

0 likes

  • 3954 Views
  • 3 replies
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Downloaded Songs Skipping?

So I have around 500+ songs download loaded onto my phone albums at a time. For some reason 1 or 2 songs in each album won't play or will skip if I'm using my LTE (which is slow at my school). The Dow loaded songs won't skip if I'm using my home wifi...

Newbie

So I have around 500+ songs download loaded onto my phone albums at a time. For some reason 1 or 2 songs in each album won't play or will skip if I'm using my LTE (which is slow at my school). The Do...

2244 Views

0 replies

0 likes

  • 2244 Views
  • 0 replies
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Spotify uses every chance to close itself

I'm having this issue for the last 2 months or so. Beside the fact that Spotify is the only laggy app on my phone, I don't think that it's good as a player anymore.I have a LG G3 16Gb with 2 gbs of ram. And I'm afraid of skip songs via headphone butt...

Newbie

I'm having this issue for the last 2 months or so. Beside the fact that Spotify is the only laggy app on my phone, I don't think that it's good as a player anymore. I have a LG G3 16Gb with 2 gbs ...

1740 Views

0 replies

0 likes

  • 1740 Views
  • 0 replies
  • 0 likes

Solved!! Playlists gone on android

Yesterday my list reached 3333+ songs and therefore i can't download anymore to offline mode. So today i removed about 100 songs but the spotify app still said i had reached the max amounts of downloads allowed. After that i cleared my cache and thou...

Casual Listener

Yesterday my list reached 3333+ songs and therefore i can't download anymore to offline mode. So today i removed about 100 songs but the spotify app still said i had reached the max amounts of downlo...

knasolov

Casual Listener

3539 Views

2 replies

0 likes

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  • 2 replies
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Shuffle stuck in an endless loop

Definitely occurs when run on mobile device, not sure about desktopDevice: LG G4, running current version of both phone software and Spotify.Occasionaly when on shuffle, the songs will create an inescapable loop.For example, Song A will play. Followe...

Visitor

Definitely occurs when run on mobile device, not sure about desktop Device: LG G4, running current version of both phone software and Spotify. Occasionaly when on shuffle, the songs will create...

balong48

Casual Listener

6411 Views

2 replies

2 likes

  • 6411 Views
  • 2 replies
  • 2 likes

Volume fluctuates from quiet to loud

Have samsung galaxy s6 edge, when headphone jack is plugged in the volume of each song goes up and down. Doesn't happen with any other app. Has there been a fix with this issue? Thanks

Casual Listener

Have samsung galaxy s6 edge, when headphone jack is plugged in the volume of each song goes up and down. Doesn't happen with any other app.  Has there been a fix with this issue?   Thanks

Steven_11

Newbie

38402 Views

7 replies

1 likes

  • 38402 Views
  • 7 replies
  • 1 likes

Data Used Even Though Songs are Saved

Hello,I was very frustrated today to notice that even though I have download using cellular off and was only playing the songs from my library (which are all saved/downloaded to my device) Spotify used 165mb+ of data on a 40 min drive.Two questions, ...

Casual Listener

Hello, I was very frustrated today to notice that even though I have download using cellular off and was only playing the songs from my library (which are all saved/downloaded to my device) Spotif...

voicelex

Casual Listener

1549 Views

2 replies

0 likes

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  • 2 replies
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Spotify offline random songs don't play

As the title says, I'm having a problem with the offline not playing random songs. I am a premium user. All songs have been downloaded and most of them just play, but every so often a song won't play. It remains at 0:00 and no sound is heard. However...

Newbie

As the title says, I'm having a problem with the offline not playing random songs. I am a premium user. All songs have been downloaded and most of them just play, but every so often a song won't play...

891 Views

0 replies

0 likes

  • 891 Views
  • 0 replies
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I can not see playback in progress without internet connection

Hello Friends of the Spotify Community,I have the following issue, when I start my Spotify somewhere without an Internet connection (for example underground train or some location without GSM / 3G / 4G signal). Sopotify does not show me the playback ...

Casual Listener

Hello Friends of the Spotify Community, I have the following issue, when I start my Spotify somewhere without an Internet connection (for example underground train or some location without GSM / 3G ...

1254 Views

0 replies

0 likes

Bar
cue
Status
  • 1254 Views
  • 0 replies
  • 0 likes

App doesn't stream on 4G

Spotify works with WiFi but will not stream or search for new songs with only mobile data activated. All other apps works and the signal is strong. Offline mode is not activated and I have unlimited data usage. All other settings seems okay. I've had...

Newbie

Spotify works with WiFi but will not stream or search for new songs with only mobile data activated. All other apps works and the signal is strong. Offline mode is not activated and I have unlimited ...

1101 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Random stop

I use a Sony z2, and after some song randomly stop the music. It is very annoying. How can I fix it? Please help me.

Regular

I use a Sony z2, and after some song randomly stop the music. It is very annoying. How can I fix it? Please help me.

lewih86

Regular

1618 Views

9 replies

0 likes

  • 1618 Views
  • 9 replies
  • 0 likes

Help with the new "Me" interface

Can I approximate my old habits of saving/downloading/listening on the new interface or am I just screwed? Here's how thing used to work for me:- I used to have the download switch on for the songs I saved, so when I saved a specific song, it would a...

Music Fan

Can I approximate my old habits of saving/downloading/listening on the new interface or am I just screwed? Here's how thing used to work for me: - I used to have the download switch on f...

Joe

Community Legend

4040 Views

6 replies

1 likes

Interface
library malfunction
  • 4040 Views
  • 6 replies
  • 1 likes

Lost all downloaded music on Android device (and albums on laptop)

I have a Sony Experia Z5, and it had tons of downloaded "available off line" music on it... Now it has NONE!... The green arrown to indicate it's had been downloaded isn't even there any more (I know sometimes it's greyd out). There is absolutely no ...

Regular

I have a Sony Experia Z5, and it had tons of downloaded "available off line" music on it...   Now it has NONE!... The green arrown to indicate it's had been downloaded isn't even there any mor...

lewih86

Regular

999 Views

3 replies

0 likes

  • 999 Views
  • 3 replies
  • 0 likes

Offline songs don't play fully in offline mode

I added a few songs to my playlist. Downloaded the playlist but some of the songs do not fully play. When I chose the song it does not load but if I move a head it starts playing but then stops again midway through. I have an LG G4 This is really fru...

Newbie

I added a few songs to my playlist. Downloaded the playlist but some of the songs do not fully play. When I chose the song it does not load but if I move a head it starts playing but then stops again...

lewih86

Regular

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Solved!! Downloaded music

Hi all Does anyone know if there's a way to display only downloaded music on the Android app? This would be a very usefull feature if now... Cheers, Paul

Casual Listener

Hi all   Does anyone know if there's a way to display only downloaded music on the Android app? This would be a very usefull feature if now...   Cheers, Paul

Blanardo

Casual Listener

639 Views

2 replies

0 likes

  • 639 Views
  • 2 replies
  • 0 likes

Can only play songs by selecting 'shuffle songs'

I recently unsubscribed from my premium account and use Spotify free now. The desktop app works properly but my phone app doesn't let me play songs. They are all greyed out and when I try playing songs by selecting 'Shuffle' I cannot rewind the song ...

Newbie

I recently unsubscribed from my premium account and use Spotify free now. The desktop app works properly but my phone app doesn't let me play songs. They are all greyed out and when I try playing son...

ErikG

Roadie

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Just keeps Crashing.

I've got Spotify Premium at the moment and I've had nothing but trouble with logging in. Bascially if by some miracle I am logged in and listening to my music the app just automatically logs me out. Doesn't matter how much I try I can't log back in. ...

Newbie

I've got Spotify Premium at the moment and I've had nothing but trouble with logging in. Bascially if by some miracle I am logged in and listening to my music the app just automatically logs me out. ...

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
  • 0 likes

Spotify skips and stops randomly when phone is moved

I've only noticed this problem when walking around with headphones on whilst using Spotify on my phone but it seems to occur whilst streaming as well as with offline playlists. Once every few minutes, the app will either spontaneously pause whichever...

Newbie

I've only noticed this problem when walking around with headphones on whilst using Spotify on my phone but it seems to occur whilst streaming as well as with offline playlists. Once every few minutes...

Joe

Community Legend

4155 Views

1 replies

0 likes

  • 4155 Views
  • 1 replies
  • 0 likes