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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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LAS CANCIONES PASAN SOLAS

Ayuda por favor! Llevo varios meses utilizando Spotify pero hoy de repente las canciones no suenan, sólo pasan, cuando intento buscar alguna aparece que hay un error, que puedo hacer?

Casual Listener

Ayuda por favor! Llevo varios meses utilizando Spotify pero hoy de repente las canciones no suenan, sólo pasan, cuando intento buscar alguna aparece que hay un error, que puedo hacer?

INeedHelpPlz

Casual Listener

1254 Views

1 replies

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No downloaded playlist after SD card removal

After I remove SD from my phone and then put it back, I can't play my music offline. It's showing that my playlist is not downloaded and also my storage changes from SD card to phone storage. Is it normal? It's a little bit annoying for me

Casual Listener

After I remove SD from my phone and then put it back, I can't play my music offline. It's showing that my playlist is not downloaded and also my storage changes from SD card to phone storage. Is it n...

Gintaras

Casual Listener

580 Views

2 replies

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Downloads showing as internal

I am using android 6.0 on an lg g3. App works fine.. I have an sd card that is an external device so not using adaptive storage. In settings I have set downloads to save to external. But when i check the internal storage in setting it shows spotifiy ...

Casual Listener

I am using android 6.0 on an lg g3. App works fine.. I have an sd card that is an external device so not using adaptive storage. In settings I have set downloads to save to external. But when i check...

Joe

Community Legend

460 Views

1 replies

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Logitech UE Radio + Spotify Connect

Hey, i use a Logitech UE Radio with UE Firmware. I installed the Spotify Plugin and it works. But Spotify connect does not work.I can not see the Radio in the Spotify Android App. Therefor i have to use the UE Radio Display. Compared to the App, its ...

Newbie

Hey,   i use a Logitech UE Radio with UE Firmware. I installed the Spotify Plugin and it works.   But Spotify connect does not work. I can not see the Radio in the Spotify Android App....

Joe

Community Legend

703 Views

1 replies

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Black text on Black backround

I'm on android lolipop phone lenovo a-7000 and i cant read name of song i'm currently listening to...

Newbie

I'm on android lolipop phone lenovo a-7000 and i cant read name of song i'm currently listening to...

220 Views

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Sharing fail

I experience that when I try to share songs from Spotify on mobile, the link that I get won't work and if I share directly to Facebook the link won't work either. Why does this happen?

Newbie

I experience that when I try to share songs from Spotify on mobile, the link that I get won't work and if I share directly to Facebook the link won't work either. Why does this happen?

227 Views

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Solved!! App skipping tracks non stop

The app on my samsung phone always worked fine till this morning when it skips all songs till the very last one (I am on free subscription) that you can't skip and after it plays that track, it starts to skip again.Restarted the device a few times - ...

Newbie

The app on my samsung phone always worked fine till this morning when it skips all songs till the very last one (I am on free subscription) that you can't skip and after it plays that track, it start...

Joe

Community Legend

410 Views

1 replies

0 likes

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Still the hamburger menu with v6.9.0.1212 armV7

Hi, the Spotify version on my Nexus7 is currently 6.9.0.1212 armV7 and I still don't have the new menu yet. It works pretty well on my smartphone, but I can't point out, why it's not enabled on my tablet. All the problems like that seem to be about h...

Casual Listener

Hi,   the Spotify version on my Nexus7 is currently 6.9.0.1212 armV7 and I still don't have the new menu yet.  It works pretty well on my smartphone, but I can't point out, why it's...

Joe

Community Legend

479 Views

1 replies

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EQ reseting bass boost

When I use the built-in equalizer and set the bass boost and then quit the app (not hearing music and press the return button a few times) the bass boost setting will be reset to the far left when I open the app the next time.

Newbie

When I use the built-in equalizer and set the bass boost and then quit the app (not hearing music and press the return button a few times) the bass boost setting will be reset to the far left when I ...

468 Views

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Spotify in android stops playing after a minute

Hello, I have a:Galaxy S7 EdgeAndroid 6.0.1Spotify 6.9.0.1212 armV7 Since a week everytime I started to listen my downloaded playlist, after a seconds or minutes it stops playing. I need to solve this issue since I listening while I am doing sports. ...

Newbie

Hello,   I have a: Galaxy S7 Edge Android 6.0.1 Spotify 6.9.0.1212 armV7   Since a week everytime I started to listen my downloaded playlist, after a seconds or minutes it stops play...

Catee

Community Legend

308 Views

1 replies

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Half of playlist will not play offline...

I am paying $10 a month for a premium membership so that i can download music and listen offline and half of my songs will not play. I have tried everything. The issue has not been resolved. What can i do to fix this? I do not want to cancel my membe...

Newbie

I am paying $10 a month for a premium membership so that i can download music and listen offline and half of my songs will not play. I have tried everything. The issue has not been resolved. What can...

250 Views

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Is there anyway to listen to explicit songs on release radar?

The cut outs in the middle of the songs are annoying and if i wanna save the song i have to look up the explicit version. There should just be a switch in the playlist bio, or settings, for explicit songs to appear in the playlist queue. I was just w...

Newbie

The cut outs in the middle of the songs are annoying and if i wanna save the song i have to look up the explicit version. There should just be a switch in the playlist bio, or settings, for explicit ...

527 Views

0 replies

7 likes

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Music Not Playing

My music says it is playing but my headphones are in and they are max volume and I hear nothing. Sometimes it stays 0:00 and doesn't play and sometimes it plays the first second of a song and then mutes it!!! What do I do?

Newbie

My music says it is playing but my head phones are in and they are max volume and I hear nothing. Sometimes it stays 0:00 and doesn't play and sometimes it plays the first second of a song and then ...

200 Views

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Error page shown when creating a new blank playlist

Steps to reproduce:1. Login to play.spotify.com2. Create a fresh, new playlist3. Observe Expected:No errors displayed Actual:Error page is shown.{code}all.js:3785 Uncaught Error: JavaScript operation errored while performing request. [Cannot read pro...

Newbie

Steps to reproduce: 1. Login to play.spotify.com 2. Create a fresh, new playlist 3. Observe   Expected: No errors displayed   Actual: Error page is shown. {code} all.js:3785 Unca...

Joe

Community Legend

324 Views

1 replies

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Daily Mixes won't cast to my PS4 from Android phone

Is anyone else having this problem? I try and get a daily mix started from my phone and then click to play on the PS4 and it just sort of hangs for a bit and it never happens. On the PS4 it looks like the app logs out and restarts and it never plays....

Visitor

Is anyone else having this problem?  I try and get a daily mix started from my phone and then click to play on the PS4 and it just sort of hangs for a bit and it never happens.  On the PS4 ...

Joe

Community Legend

884 Views

2 replies

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Singles Don't Appear

When I open a page of any artist on my Android phone, only the Albums tab appears and if there are any compilation albums they appear too, but the singles are nowhere to be found. I have to either look for them in artist playlists or browse for each ...

Casual Listener

When I open a page of any artist on my Android phone, only the Albums tab appears and if there are any compilation albums they appear too, but the singles are nowhere to be found. I have to either lo...

johnnynatt

Newbie

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Device full

...so why's I been charge for something am not able to use ..my account said my device is full but my music doesn't go to my device ..i want a telephone number to speak to a human

Newbie

...so why's I been charge for something am not able to use ..my account said my device is full but my music doesn't go to my device ..i want a telephone number to speak to a human

205 Views

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Errors: Can't play the current song, continuous skip, can't search

Hi everyonefrom today i can't use Spotify "in all its form". I can't search artisti/song (error message is "Oooops, something went wrong), listen music (error message from desktop version is Can't play the current song, in app android the play don't ...

Casual Listener

Hi everyone from today i can't use Spotify "in all its form". I can't search artisti/song (error message is "Oooops, something went wrong), listen music (error message from desktop version is&n...

martcus

Casual Listener

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4 replies

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Solved!! Can't log in with Android!!!

What the **bleep**? I still have a premium account and can't log in as usual on my Android through my Facebook account! It funktions only through my computer.And no customer service???

Newbie

What the **bleep**? I still have a premium account and can't log in as usual on my Android through my Facebook account! It funktions only through my computer. And no customer service???

ErickRGuetta

Community Legend

438 Views

1 replies

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