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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107279 Views

26 replies

3 likes

  • 107279 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217153 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217153 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571125 Views

79 replies

3 likes

  • 571125 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470629 Views

577 replies

40 likes

Account
Free
  • 470629 Views
  • 577 replies
  • 40 likes

Google voice commands to play full album in order?

I asked a similar question over a year ago that was not resolved, moved to Google Play Music, and now I'm back into Spotify.Whenever I say "OK Google" and ask to play an album, it'll start by playing the top tracks, rather than starting from the firs...

Casual Listener

I asked a similar question over a year ago that was not resolved, moved to Google Play Music, and now I'm back into Spotify. Whenever I say "OK Google" and ask to play an album, it'll start by pla...

newmind02

Casual Listener

1170 Views

1 replies

1 likes

  • 1170 Views
  • 1 replies
  • 1 likes

Não consigo ver as singles nas páginas de artistas

Quando eu entro numa página de um artista eu não consigo ver as singles/EPs, aparece apenas os albuns e compilações. Antes aparecia normalmente mas agora desapareceram. Aindo consigo perquisar, escutar, mas não apareces a parte das singles na página ...

Newbie

Quando eu entro numa página de um artista eu não consigo ver as singles/EPs, aparece apenas os albuns e compilações. 😞 Antes aparecia normalmente mas agora desapareceram. Aindo consigo perquisar, e...

949 Views

0 replies

2 likes

  • 949 Views
  • 0 replies
  • 2 likes

Dirección particular de la cuenta

Hola quiero saber cómo buscar los datos de la dirección particular que he puesto en mi cuenta ya que contraté ha e un año la cuenta familiar y ahora que he dado cuántas mis contactos no.pueden acceder a ella debido a que no coincide la dirección

Newbie

Hola quiero saber cómo buscar los datos de la dirección particular que he puesto en mi cuenta ya que contraté ha e un año la cuenta familiar y ahora que he dado cuántas mis contactos no.pueden accede...

275 Views

0 replies

0 likes

  • 275 Views
  • 0 replies
  • 0 likes

Downloaded Songs Will Not Play

I've got 12 downloaded songs on 2 different albums that won't play. I haven't exceeded the 3333 limit and the green arrow has appeared next to the songs indicating that they've downloaded. 3 are in the middle of one album, the surrounding songs work....

Casual Listener

I've got 12 downloaded songs on 2 different albums that won't play. I haven't exceeded the 3333 limit and the green arrow has appeared next to the songs indicating that they've downloaded. 3 are in t...

Joe

Community Legend

681 Views

4 replies

0 likes

  • 681 Views
  • 4 replies
  • 0 likes

Music stopping while multitasking with pokémon go

Music stops when switching over to pokémon go, why? They say it is because Pokémon go is a full screen app and that Spotify automatically stops the music when opening one of those. Is that correct and if so, can it be changed in the next version?

Casual Listener

Music stops when switching over to pokémon go, why? They say it is because Pokémon go is a full screen app and that Spotify automatically stops the music when opening one of those. Is that correct an...

Marklund

Casual Listener

9087 Views

5 replies

0 likes

  • 9087 Views
  • 5 replies
  • 0 likes

Why isnt the music playing?

I connected my speaker to my phone (via bluetooth) and for some reason when I press play on my phone to play music it pauses itself and I tried closing the app and it still won't let me play, I turned off my speaker and it still doesn't work. Help!

Newbie

I connected my speaker to my phone (via bluetooth) and for some reason when I press play on my phone to play music it pauses itself and I tried closing the app and it still won't let me play, I turne...

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

Songs stop and start, choppy playback and dropouts

Android, Sprint EVO 4G LTE over 3G I'm a premium subscriber, but simply can't justify paying any more as long as my mobile experience is so terrible. When traveling in my car in the NE (NYC, CT, MA) spotify will play a song or two normally and then s...

Casual Listener

Android, Sprint EVO 4G LTE over 3G I'm a premium subscriber, but simply can't justify paying any more as long as my mobile experience is so terrible. When traveling in my car in the NE (NYC, CT, MA)...

Kalmora

Roadie

21490 Views

14 replies

0 likes

  • 21490 Views
  • 14 replies
  • 0 likes

Spotify runs real slow

Spotify runs really slowly, even when off line. Play lists takes ages to load and songs take ages to buffer (timer ticking but no sound). Any "quick fix" or should I unsubscribe?

Casual Listener

Spotify runs really slowly, even when off line. Play lists takes ages to load and songs take ages to buffer (timer ticking but no sound). Any "quick fix" or should I unsubscribe?

Joe

Community Legend

667 Views

3 replies

0 likes

  • 667 Views
  • 3 replies
  • 0 likes

Superuser Contribution smart tv philips

hola como va? tengo una cuenta premium, mi consulta es la siguiente, en el celular funciona perfecto, pero en la tv descargue la app, igrese usando mi cuenta premium, sin embargo no me aparecen las canciones escuchadas recientementes, el motor de bus...

Newbie

hola como va? tengo una cuenta premium, mi consulta es la siguiente, en el celular funciona perfecto, pero en la tv descargue la app, igrese usando mi cuenta premium, sin embargo no me aparecen las c...

Erika

Roadie

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Superuser Contribution Radio playing after playlist

I am a premium user and whenever my playlist ends it starts a radio automatically after the playlist finishs. Where as this could be a great function i want to know how to stop it so my phone diesnt play through the night when i am asleep. Any help i...

Newbie

I am a premium user and whenever my playlist ends it starts a radio automatically after the playlist finishs. Where as this could be a great function i want to know how to stop it so my phone diesnt ...

Joe

Community Legend

540 Views

2 replies

0 likes

  • 540 Views
  • 2 replies
  • 0 likes

Superuser Contribution NO Variety on Discover channel

There is absolutely no variety on my discover each week. I listen to a wide variety of music throughout the week, but every Monday my Discover channel reloads with 100's of indie songs only. Please help

Casual Listener

There is absolutely no variety on my discover each week. I listen to a wide variety of music throughout the week, but every Monday my Discover channel reloads with 100's of indie songs only. Please h...

Erika

Roadie

829 Views

5 replies

0 likes

  • 829 Views
  • 5 replies
  • 0 likes

Superuser Contribution Problema con la reproducción de canciones

Tengo un celular sony c4, pero no me descarga ni una playlist sale un error ERROR EN LA DESCARGA Puedes descargar a un maximo de tres dispositivos. como ya has alcanzado este numero, eliminaremos tus descargas de este dispositivo Ya las borre pero si...

Newbie

Tengo un celular sony c4, pero no me descarga ni una playlist sale un error    ERROR EN LA DESCARGA    Puedes descargar a un maximo de tres dispositivos. como ya has alcanzado...

Erika

Roadie

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Samsung A5(Don't play some songs)

Spotify premium offline don't play some songs, please help me, I don't know what happend.

Newbie

Spotify premium offline don't play some songs, please help me, I don't know what happend.

Joe

Community Legend

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Invalid Payment

Hi there, i was checking my bank account and saw 9,99 turkish liras payment to spotify that i dont even use. And it says that payment made in Stockholm, i may send you also the paper that shows it. Any help?

Newbie

Hi there, i was checking my bank account and saw 9,99 turkish liras payment to spotify that i dont even use. And it says that payment made in Stockholm, i may send you also the paper that shows it. A...

Joe

Community Legend

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

My music stops playing..

My problem is that every time I lock my phone my music stops playing, unless the song is at least one minute in. It really bothers me. Everytime I lock my phone it just stops and I have to search for the song that played last. I don't really like the...

Newbie

My problem is that every time I lock my phone my music stops playing, unless the song is at least one minute in. It really bothers me. Everytime I lock my phone it just stops and I have to search for...

Joe

Community Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Cant import music on the app

Hello spotify fam! I have an Asus Zenfone 2 and I've been trying to import my songs into the Spotify app but it's strange because some songs come up whilst others don't. Anything I can do to troubleshoot?

Newbie

Hello spotify fam! I have an Asus Zenfone 2 and I've been trying to import my songs into the Spotify app but it's strange because some songs come up whilst others don't. Anything I can do to troubles...

Joe

Community Legend

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Offline Music Stops Playing on Samsung S4

Hi, Since this morning, all the music I have downloaded on my Spotify Music app on the Samsung S4 stops playing when I lose the internet or mobile data connection. I have it stored on my internal storage and not on the SD card. I also reinstalled the...

Casual Listener

Hi,   Since this morning, all the music I have downloaded on my Spotify Music app on the Samsung S4 stops playing when I lose the internet or mobile data connection. I have it stored on my int...

zunairamalik

Casual Listener

443 Views

2 replies

0 likes

  • 443 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs keep pausing

I have a 30 day Premium trial and for the past 5 days have had no problem. I am using the app on my mobile and playing music through my Roberts streamline radio using WiFi. Today however the songs keep randomly pausing and I am nowhere near my phone ...

Casual Listener

I have a 30 day Premium trial and for the past 5 days have had no problem.  I am using the app on my mobile and playing music through my Roberts streamline radio using WiFi.  Today however ...

Erika

Roadie

691 Views

3 replies

0 likes

  • 691 Views
  • 3 replies
  • 0 likes

Android Auto voice command register but don't work.

Good day guys, I just replaced my phone for a Samsung S6 and everything worked well for 2 week but now when I ask Spotify to play one of my playlist or just one band google will answer '' Okay playing Metallica'' but spotify won't register it and it ...

Newbie

Good day guys,   I just replaced my phone for a Samsung S6 and everything worked well for 2 week but now when I ask Spotify to play one of my playlist or just one band google will answer '' Ok...

603 Views

0 replies

0 likes

  • 603 Views
  • 0 replies
  • 0 likes

Offline tracks dont play

Since last spotify update i cant use offline playlists anymore. I download a playlist but in offline mode the songs don't start.I reinstalled spotify.I cleared the cache.I restarted my Samsung galaxy S5.I downloaded the tracks on divice and on sd car...

Newbie

Since last spotify update i cant use offline playlists anymore. I download a playlist but in offline mode the songs don't start. I reinstalled spotify. I cleared the cache. I restarted my Samsung ...

pzbbjr

Newbie

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes