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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

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cohendylan1

Music Fan

195512 Views

131 replies

10 likes

Android
autoplay
bluetooth
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  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

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Anne-Mette

Visitor

537078 Views

78 replies

3 likes

  • 537078 Views
  • 78 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

kim1201

Visitor

441870 Views

566 replies

37 likes

Account
Free
  • 441870 Views
  • 566 replies
  • 37 likes

Superuser Contribution Problemas para sincronizar archivos locales en android.

Buenas. Siempre había seguido el proceso para sincronizar los archivos locales a la lista de spotify, descargar, añadirla en una playlist y descargarla, y asi ya se me guardaba y podía escucharla desde el smartphone. Desde hace un rato, desde la app ...

Newbie

Buenas.  Siempre había seguido el proceso para sincronizar los archivos locales a la lista de spotify, descargar, añadirla en una playlist y descargarla, y asi ya se me guardaba y podía escucha...

Erika

Roadie

1546 Views

1 replies

0 likes

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  • 1 replies
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Finalized at intermittent intervals

Description of the issue:My Spotify is finalized at intermittent intervals several times during the day.Steps to reproduce the issue:When I listen to music on my cell phone.What steps I tried:I've reinstalled Spotify a few times, but after a few days...

Newbie

Description of the issue: My Spotify is finalized at intermittent intervals several times during the day. Steps to reproduce the issue: When I listen to music on my cell phone. What steps I t...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
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Refinding Missing Album/ Playlist

The album/ playlist (I forget which) I had been listening to last month is now gone. Is it possible to pull back up in play history albums or playlists that have been taken down to check what tracks were on it?

Newbie

The album/ playlist (I forget which) I had been listening to last month is now gone. Is it possible to pull back up in play history albums or playlists that have been taken down to check what tracks ...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Memoria

Estou tentando baixar musicas para ouvir, mas quando olho tenho 32G ... mas da uma msg falando que esta cheio !! Alguem sabe me informar o pq ??

Newbie

Estou tentando baixar musicas para ouvir, mas quando olho tenho 32G ... mas da uma msg falando que esta cheio !! Alguem sabe me informar o pq ?? 

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes

Music not playing complete song

When I play music on my Android Spotify app, it starts at the middle of the song and plays a minute of music and then skips to the next song. If I skip to the next song manually, it continues to play the previous song over the next song as well. Has ...

Casual Listener

When I play music on my Android Spotify app, it starts at the middle of the song and plays a minute of music and then skips to the next song.   If I skip to the next song manually, it continue...

bmwilkins1

Casual Listener

1475 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Only downloading some songs from a playlist

Hey guys!So I'm kinda having this issue with a playlist that has 1000 songs. I only want to download like 100, 200 max out of the total but the app doesn't seem to let me do that, since every time I press "downloading switch" I lose every song I down...

Casual Listener

Hey guys! So I'm kinda having this issue with a playlist that has 1000 songs. I only want to download like 100, 200 max out of the total but the app doesn't seem to let me do that, since every time ...

furuanku

Roadie

8476 Views

3 replies

2 likes

  • 8476 Views
  • 3 replies
  • 2 likes

I can't download music to my own playlists

Spotify my playlists won't download my new added tracks with 4G i always need to go to a place with a wifi to download the tracks i added to my playlists please help how to solve this even i turn on the cellular data to download the tracks but it won...

Casual Listener

Spotify my playlists won't download my new added tracks with 4G i always need to go to a place with a wifi to download the tracks i added to my playlists please help how to solve this even i turn on ...

Joe

Community Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Spotify app deletes entire library at random

Every time I turn off/restart my phone, or it crashes, or runs out of battery, or sometimes just for no apparant reason at all, my ENTIRE library is deleted from my phone, and the default storage space is switched to internal instead of my SD card. T...

Casual Listener

Every time I turn off/restart my phone, or it crashes, or runs out of battery, or sometimes just for no apparant reason at all, my ENTIRE library is deleted from my phone, and the default storage spa...

Nic0_

Roadie

1980 Views

1 replies

0 likes

  • 1980 Views
  • 1 replies
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I can't download music to my own playlists

Spotify my playlists won't download my new added tracks with 4G i always need to go to a place with a wifi to download the tracks i added to my playlists please help how to solve this even i turn on the cellular data to download the tracks but it won...

Casual Listener

Spotify my playlists won't download my new added tracks with 4G i always need to go to a place with a wifi to download the tracks i added to my playlists please help how to solve this even i turn on ...

Nic0_

Roadie

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

[Mobile][Connect] Bluetooth connection issues

(ANDROID 6) This has been an ongoing issue for several years; whenever I connect my phone to my bluetooth speaker/earphones, Spotify immediately kills itself and sends the app to the background. Music keeps playing. Whenever I try to open the app, th...

Newbie

(ANDROID 6) This has been an ongoing issue for several years; whenever I connect my phone to my bluetooth speaker/earphones, Spotify immediately kills itself and sends the app to the background. Musi...

281 Views

0 replies

0 likes

  • 281 Views
  • 0 replies
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Solved!! Save stuff without downloading

Is it possible to save albums/songs without downloading them? Right now, every time I save an album Spotify automatically downloads it to my phone. Thanks for the help!

Casual Listener

Is it possible to save albums/songs without downloading them? Right now, every time I save an album Spotify automatically downloads it to my phone. Thanks for the help!

ploher

Casual Listener

6299 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Premium Issue

Hi Spotify,I subcribed on your premium promo P129.00 for 3 months. The payment was successful with order ID "1448111903019". Pleave view screenshot: Why are you charging me another bill to renew my premium subscription? For all I know i'm subscribed ...

Casual Listener

Hi Spotify, I subcribed on your premium promo P129.00 for 3 months. The payment was successful with order ID "1448111903019". Pleave view screenshot:   Why are you charging me an...

ljaramilla

Casual Listener

1232 Views

2 replies

0 likes

PC
Premium help
Premium Marketing
  • 1232 Views
  • 2 replies
  • 0 likes

Play music through BT during call

I want that Spotify continues playing music through Bluetooth connection when i make or receive a call. But i don't know how to get it.

Casual Listener

I want that Spotify continues playing music through Bluetooth connection when i make or receive a call. But i don't know how to get it.

fischumi

Casual Listener

99144 Views

6 replies

3 likes

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  • 6 replies
  • 3 likes

My music couldn't be downloaded using cellular

I tried to delete all cache and reinstall my spotify, but it still couldn't downloaded songs to make it offline. It keeps asking me to turn on the "download using cellular on". I have turned it on, but still couldn't download any song. I'm using prem...

Visitor

I tried to delete all cache and reinstall my spotify, but it still couldn't downloaded songs to make it offline. It keeps asking me to turn on the "download using cellular on". I have turned it on, b...

315 Views

0 replies

0 likes

  • 315 Views
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Can I Choose Which Songs Are Available Offline?

This is killing me, I've been looking EVERYWHERE online and I can't believe that I'm the only person with this issue: How can I choose which songs are available offline? It just downloads a select few songs and I can't change which ones I want availa...

Newbie

This is killing me, I've been looking EVERYWHERE online and I can't believe that I'm the only person with this issue:   How can I choose which songs are available offline? It just downloads ...

StewBrewer97

Casual Listener

4227 Views

4 replies

2 likes

  • 4227 Views
  • 4 replies
  • 2 likes

Playlist plays different genre on shuffle play

My Abzu playlist plays pop music from 2-3 years ago when I use Shuffle Play. Why does this happen, and what can I do to prevent it, without buying premium?

Newbie

My Abzu playlist plays pop music from 2-3 years ago when I use Shuffle Play. Why does this happen, and what can I do to prevent it, without buying premium?

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
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Solved!! Why is Spotify playing more songs when it finishes the playlist

I have not asked for "songs based on my playlist". I carefully make my playlists as to what I want on them, then play them.I do not wish anything else to be played. When it finishes, stop playing.. And go back to the start if I hit the "play" button....

Roadie

I have not asked for "songs based on my playlist". I carefully make my playlists as to what I want on them, then play them. I do not wish anything else to be played. When it finishes, stop playing.....

EarlPurple

Roadie

884 Views

3 replies

1 likes

  • 884 Views
  • 3 replies
  • 1 likes

Solved!! Songs skip every few songs

I have a premium account on my android and within the past few days I have noticed every song skips every few seconds. How do I fix this?? This is very annoying and frustrating when I'm paying for a premium service.

Casual Listener

I have a premium account on my android and within the past few days I have noticed every song skips every few seconds. How do I fix this?? This is very annoying and frustrating when I'm paying for a ...

i1982nava

Casual Listener

820 Views

3 replies

0 likes

  • 820 Views
  • 3 replies
  • 0 likes