Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375620 Views

541 replies

34 likes

Account
Free
  • 375620 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
  • 0 replies
  • 7 likes

Album/Cover Art not showing for tracks synced from Local Files

So let's say I used ID3-TagIT to add cover art for certain songs on my desktop that which are obviously read as local files via the Spotify Desktop application and show the cover art that i've attatched using the editor.However, since the recent upda...

Newbie

So let's say I used ID3-TagIT to add cover art for certain songs on my desktop that which are obviously read as local files via the Spotify Desktop application and show the cover art that i've attatc...

Jon_UK

Roadie

7762 Views

38 replies

7 likes

  • 7762 Views
  • 38 replies
  • 7 likes

Storage setting not found

I'm on Android and for some reason, Spotify displayed a message saying they're removing all my downloaded songs. I figured I'd just redownload them but the option to select my SD card as the storage destination is gone. The entire storage tab isn't p...

Newbie

I'm on Android and for some reason, Spotify displayed a message saying they're removing all my downloaded songs. I figured I'd just redownload them but the option to select my SD card as the storage ...

Joe

Community Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Spotify randomly stops playing.

Hi, im using an Motorola Moto Z Play edition with Android 6.0.1 in wich i have Spotify Premium. I have installed the 7.2.0.1250 version of the app at the moment of writing this post. I have some playlist downloaded into my phone for playing in my car...

Casual Listener

Hi, im using an Motorola Moto Z Play edition with Android 6.0.1 in wich i have Spotify Premium. I have installed the 7.2.0.1250 version of the app at the moment of writing this post.   I have ...

MTamez

Casual Listener

672 Views

2 replies

0 likes

  • 672 Views
  • 2 replies
  • 0 likes

Impossible to free up storage/move to SD card

Device: Asus Zenfone MaxMy phone has been complaining about low storage for a while, I found out that Spotify is using around 6GB. So I try changing the storage to SD card where I have 60 GB of free space, but the app only tells me it's moving the fi...

Casual Listener

Device: Asus Zenfone Max My phone has been complaining about low storage for a while, I found out that Spotify is using around 6GB. So I try changing the storage to SD card where I have 60 GB of f...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Spotify notification doesn't appear in notification pane while playing

The notification pane doesn't show a notification icon for Spotify when it's playing, either when the app is open or when it's running in the background and playing music. Samsung Galaxy S6, version 7.2.0.1250 of Spotify on Android 6.0.1.

Casual Listener

The notification pane doesn't show a notification icon for Spotify when it's playing, either when the app is open or when it's running in the background and playing music.  Samsung Galaxy S6, ve...

Joe

Community Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Spotify on google home

I use spotify from multiple devices. But I never attempt to play it on two devices, etc. I bought a Google Home and I used to be able to say "Hey Google, play xyz album." It of course would start playing. But now when I ask it to play a song, it will...

Newbie

I use spotify from multiple devices. But I never attempt to play it on two devices, etc. I bought a Google Home and I used to be able to say "Hey Google, play xyz album." It of course would start pla...

448 Views

0 replies

0 likes

Spotify and Google Home
  • 448 Views
  • 0 replies
  • 0 likes

Solved!! Equalizer

Hey guys, why is in the newest Version of Spotify from the Play Store the Equalizer removed?

Newbie

Hey guys, why is in the newest Version of Spotify from the Play Store the Equalizer removed?

Joe

Community Legend

870 Views

1 replies

0 likes

Equalizer
  • 870 Views
  • 1 replies
  • 0 likes

Unplayable album

I'm unable to play an album I've downloaded. The album in question is called 'less is more' by Stewart Mac. I've played the album previously and not had a problem with it. I went to play it today and its now unplayable. I've tried uninstalling and re...

Casual Listener

I'm unable to play an album I've downloaded. The album in question is called 'less is more' by Stewart Mac. I've played the album previously and not had a problem with it. I went to play it today and...

Rachyandle

Casual Listener

888 Views

6 replies

0 likes

  • 888 Views
  • 6 replies
  • 0 likes

I can't play the new album of Nicky Jam

I'm from Colombia and I want listening the new album of Nicky Jam but the app say me the album is not for my contry and that's don't have sents because Nicky Jam it's Colombian what's happen?

Newbie

I'm from Colombia and I want listening the new album of Nicky Jam but the app say me the album is not for my contry and that's don't have sents because Nicky Jam it's Colombian what's happen?

Joe

Community Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Solved!! Search function is not working

Using the latest Spotify Android app (1.0.0970.2353) and the search function works about 1 in 10 times. When it fails, I receive the 'Oops Something went wrong' error. I have tried everything from uninstalling/reinstalling and rebooting my device wit...

Casual Listener

Using the latest Spotify Android app (1.0.0970.2353) and the search function works about 1 in 10 times. When it fails, I receive the 'Oops Something went wrong' error. I have tried everything from un...

Onemip

Newbie

26267 Views

5 replies

2 likes

  • 26267 Views
  • 5 replies
  • 2 likes

Android Intent - Add Currently Playing Song to a Specific Playlist

Happy Sunday Folks, For Spotify on Android I would like to initiate a tasker task to add the currently playing song to a specific playlist. I will initiate a task via autovoice (Calling out the specific name of the playlist that I want to add the son...

Casual Listener

Happy Sunday Folks,   For Spotify on Android I would like to initiate a tasker task to add the currently playing song to a specific playlist. I will initiate a task via autovoice (Calling out ...

Vif0u

Regular

2844 Views

1 replies

0 likes

  • 2844 Views
  • 1 replies
  • 0 likes

Solved!! Music stops playing when phone locks

I have a ZTE Axon 7. This issue started today, maybe when the app updated itself. I tried tweeking with phone and app settings but nothing seems to work. Please help and be as detailed as possible. Thank you

Casual Listener

I have a ZTE Axon 7. This issue started today, maybe when the app updated itself. I tried tweeking with phone and app settings but nothing seems to work. Please help and be as detailed as possible. T...

ZTEAxon7John

Casual Listener

1175 Views

4 replies

0 likes

  • 1175 Views
  • 4 replies
  • 0 likes

Spotify crashing

Hi all,I am having an issue with spotify on my LG g5 Android phone.It will play a few songs and then at the end of the current song playback will just stop and I cannot restart it again. The spotify icon in the notification centre goes unresponsive (...

Casual Listener

Hi all, I am having an issue with spotify on my LG g5 Android phone. It will play a few songs and then at the end of the current song playback will just stop and I cannot restart it again. The ...

Joe

Community Legend

480 Views

3 replies

0 likes

  • 480 Views
  • 3 replies
  • 0 likes

Spotfy pausing music.

Hello guys. Following:I'm using sportfy on my galaxy s6 with a 30 day Premium account. I downloaded some songs to test .. when I put it in Off-LIne mode and synchronize the blutooth the music pauses.I have already uninstalled the App by clearing the ...

Newbie

Hello guys. Following: I'm using sportfy on my galaxy s6 with a 30 day Premium account. I downloaded some songs to test .. when I put it in Off-LIne mode and synchronize the blutooth the music pause...

Joe

Community Legend

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes

No me permite descargar canciones en la SD

Buenas! Tengo un BQ Aquaris E4 y en configuración no me sale la opción de guardar mi música descargada para utilizar en modo sin conexión en la tarjeta SD. Esta es la razón por la que me hice premium, ya que si no me deja, no hay ninguna diferencia e...

Newbie

Buenas! Tengo un BQ Aquaris E4 y en configuración no me sale la opción de guardar mi música descargada para utilizar en modo sin conexión en la tarjeta SD. Esta es la razón por la que me hice premium...

473 Views

0 replies

0 likes

  • 473 Views
  • 0 replies
  • 0 likes

Spotify not playing songs when changes songs

Everytime the app changes to a new song on my s7 edge, it basically just stops and won't play till i unlock the phone and resart the app.

Casual Listener

Everytime the app changes to a new song on my s7 edge, it basically just stops and won't play till i unlock the phone and resart the app.

Joe

Community Legend

274 Views

1 replies

0 likes

  • 274 Views
  • 1 replies
  • 0 likes

gereksiz ucret

ben herhangi bir üyelik isteğinde bulunmamama rağmen standart servislerden yararlanmam için benden 3.99 tl hattımdan kesinti olmuş. ben üye olmak istemiyorum ve ücretin iadesini istiyorum. Acil.!!

Newbie

ben herhangi bir üyelik isteğinde bulunmamama rağmen standart servislerden yararlanmam için benden 3.99 tl hattımdan kesinti olmuş. ben üye olmak istemiyorum ve ücretin iadesini istiyorum. Acil.!!

230 Views

0 replies

0 likes

  • 230 Views
  • 0 replies
  • 0 likes

List of favourites interrupted by non favourites

Hi, I have the following 'problem'I have added several songs to my Favourites list, through the Android app.when I listen to this list, I sometimes hear songs that are NOT on my favourite list.(these are songs by various artists that do have songs in...

Casual Listener

Hi, I have the following 'problem' I have added several songs to my Favourites list, through the Android app. when I listen to this list, I sometimes hear songs that are NOT on my favourite list. ...

Dekwa

Casual Listener

532 Views

6 replies

0 likes

  • 532 Views
  • 6 replies
  • 0 likes

Playlist to songs

How can have songs of the playlist unto songs?

Newbie

How can have songs of the playlist unto songs?

250 Views

0 replies

0 likes

  • 250 Views
  • 0 replies
  • 0 likes