Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387949 Views

545 replies

34 likes

Account
Free
  • 387949 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8045 Views

0 replies

7 likes

  • 8045 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotify keeps deleting my offline songs

Hi, does anyone know how you get Spotify to resync your devices on their end? Spotify keeps deleting all my offline songs and redownloading 1000+ songs is getting tedious. Thanks!

Newbie

Hi, does anyone know how you get Spotify to resync your devices on their end?   Spotify keeps deleting all my offline songs and redownloading 1000+ songs is getting tedious.   Thanks!

Maria_B

Moderator

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Solved!! no download to SD Card on Android Marshmallow

Hi, As you can guess, I use Android M (concept for Android Sony Xperia Z3 Compact) and Spotify keeps refusing to download songs to my external SD. The SD is empty (32GB) and works perfectly fine with other apps. I even filled up my internal storage t...

Regular

Hi,   As you can guess, I use Android M (concept for Android Sony Xperia Z3 Compact) and Spotify keeps refusing to download songs to my external SD. The SD is empty (32GB) and works perfectly ...

lilamend

Newbie

25266 Views

29 replies

9 likes

  • 25266 Views
  • 29 replies
  • 9 likes

Add Android 7.1 Support

Hi devs,When will Spotify add support for Android 7.1, and add app shortcuts?Also, when will Spotify target Android 7.1 (API 25) in androidmanifest.xml?Specifically the lines platformBuildVersionCode="25" and

Casual Listener

Hi devs, When will Spotify add support for Android 7.1, and add app shortcuts? Also, when will Spotify target Android 7.1 (API 25) in androidmanifest.xml? Specifically the lines platformBuildVersi...

868 Views

0 replies

0 likes

  • 868 Views
  • 0 replies
  • 0 likes

My downloaded musics are gone

Hi,i have premium and i have been downloading musics since 1 year.Today something happend and all my downloaded musics gone.I need to download again.I am talking about this green arrow near the music name.But i see in storage spotify is taking up spa...

Casual Listener

Hi,i have premium and i have been downloading musics since 1 year.Today something happend and all my downloaded musics gone.I need to download again.I am talking about this green arrow near the music...

Lemonate123

Casual Listener

403 Views

2 replies

0 likes

  • 403 Views
  • 2 replies
  • 0 likes

Music starts, but App ist not installed

Hello, ich hope, ich can explain my problem. I have an Android 6.0. I heard Spotify music over my Yamaha Amp. There is a Spotify Function and i can choose the Amp as an extern Device. Now i have the problem, that my app starts the amp by itself and t...

Newbie

Hello,   ich hope, ich can explain my problem. I have an Android 6.0. I heard Spotify music over my Yamaha Amp. There is a Spotify Function and i can choose the Amp as an extern Device. &nbsp...

262 Views

0 replies

0 likes

  • 262 Views
  • 0 replies
  • 0 likes

Superuser Contribution App isn't registering my premium

I just got a new phone and downloaded the spotify app. I have premium and playlists, but when I logged on the phone app none of my playlists where there and it isn't premium. I logged out and back in many times, uninstalled the app and redownloaded i...

Newbie

I just got a new phone and downloaded the spotify app. I have premium and playlists, but when I logged on the phone app none of my playlists where there and it isn't premium. I logged out and back in...

user-removed

Not applicable

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Album/Cover Art not showing for tracks synced from Local Files

So let's say I used ID3-TagIT to add cover art for certain songs on my desktop that which are obviously read as local files via the Spotify Desktop application and show the cover art that i've attatched using the editor.However, since the recent upda...

Newbie

So let's say I used ID3-TagIT to add cover art for certain songs on my desktop that which are obviously read as local files via the Spotify Desktop application and show the cover art that i've attatc...

Jon_UK

Roadie

8027 Views

38 replies

7 likes

  • 8027 Views
  • 38 replies
  • 7 likes

Storage setting not found

I'm on Android and for some reason, Spotify displayed a message saying they're removing all my downloaded songs. I figured I'd just redownload them but the option to select my SD card as the storage destination is gone. The entire storage tab isn't p...

Newbie

I'm on Android and for some reason, Spotify displayed a message saying they're removing all my downloaded songs. I figured I'd just redownload them but the option to select my SD card as the storage ...

Joe

Community Legend

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Spotify randomly stops playing.

Hi, im using an Motorola Moto Z Play edition with Android 6.0.1 in wich i have Spotify Premium. I have installed the 7.2.0.1250 version of the app at the moment of writing this post. I have some playlist downloaded into my phone for playing in my car...

Casual Listener

Hi, im using an Motorola Moto Z Play edition with Android 6.0.1 in wich i have Spotify Premium. I have installed the 7.2.0.1250 version of the app at the moment of writing this post.   I have ...

MTamez

Casual Listener

688 Views

2 replies

0 likes

  • 688 Views
  • 2 replies
  • 0 likes

Impossible to free up storage/move to SD card

Device: Asus Zenfone MaxMy phone has been complaining about low storage for a while, I found out that Spotify is using around 6GB. So I try changing the storage to SD card where I have 60 GB of free space, but the app only tells me it's moving the fi...

Casual Listener

Device: Asus Zenfone Max My phone has been complaining about low storage for a while, I found out that Spotify is using around 6GB. So I try changing the storage to SD card where I have 60 GB of f...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Spotify notification doesn't appear in notification pane while playing

The notification pane doesn't show a notification icon for Spotify when it's playing, either when the app is open or when it's running in the background and playing music. Samsung Galaxy S6, version 7.2.0.1250 of Spotify on Android 6.0.1.

Casual Listener

The notification pane doesn't show a notification icon for Spotify when it's playing, either when the app is open or when it's running in the background and playing music.  Samsung Galaxy S6, ve...

Joe

Community Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Spotify on google home

I use spotify from multiple devices. But I never attempt to play it on two devices, etc. I bought a Google Home and I used to be able to say "Hey Google, play xyz album." It of course would start playing. But now when I ask it to play a song, it will...

Newbie

I use spotify from multiple devices. But I never attempt to play it on two devices, etc. I bought a Google Home and I used to be able to say "Hey Google, play xyz album." It of course would start pla...

458 Views

0 replies

0 likes

Spotify and Google Home
  • 458 Views
  • 0 replies
  • 0 likes

Solved!! Equalizer

Hey guys, why is in the newest Version of Spotify from the Play Store the Equalizer removed?

Newbie

Hey guys, why is in the newest Version of Spotify from the Play Store the Equalizer removed?

Joe

Community Legend

893 Views

1 replies

0 likes

Equalizer
  • 893 Views
  • 1 replies
  • 0 likes

Unplayable album

I'm unable to play an album I've downloaded. The album in question is called 'less is more' by Stewart Mac. I've played the album previously and not had a problem with it. I went to play it today and its now unplayable. I've tried uninstalling and re...

Casual Listener

I'm unable to play an album I've downloaded. The album in question is called 'less is more' by Stewart Mac. I've played the album previously and not had a problem with it. I went to play it today and...

Rachyandle

Casual Listener

908 Views

6 replies

0 likes

  • 908 Views
  • 6 replies
  • 0 likes

I can't play the new album of Nicky Jam

I'm from Colombia and I want listening the new album of Nicky Jam but the app say me the album is not for my contry and that's don't have sents because Nicky Jam it's Colombian what's happen?

Newbie

I'm from Colombia and I want listening the new album of Nicky Jam but the app say me the album is not for my contry and that's don't have sents because Nicky Jam it's Colombian what's happen?

Joe

Community Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Solved!! Search function is not working

Using the latest Spotify Android app (1.0.0970.2353) and the search function works about 1 in 10 times. When it fails, I receive the 'Oops Something went wrong' error. I have tried everything from uninstalling/reinstalling and rebooting my device wit...

Casual Listener

Using the latest Spotify Android app (1.0.0970.2353) and the search function works about 1 in 10 times. When it fails, I receive the 'Oops Something went wrong' error. I have tried everything from un...

Onemip

Newbie

26318 Views

5 replies

2 likes

  • 26318 Views
  • 5 replies
  • 2 likes

Android Intent - Add Currently Playing Song to a Specific Playlist

Happy Sunday Folks, For Spotify on Android I would like to initiate a tasker task to add the currently playing song to a specific playlist. I will initiate a task via autovoice (Calling out the specific name of the playlist that I want to add the son...

Casual Listener

Happy Sunday Folks,   For Spotify on Android I would like to initiate a tasker task to add the currently playing song to a specific playlist. I will initiate a task via autovoice (Calling out ...

Vif0u

Regular

2885 Views

1 replies

0 likes

  • 2885 Views
  • 1 replies
  • 0 likes

Solved!! Music stops playing when phone locks

I have a ZTE Axon 7. This issue started today, maybe when the app updated itself. I tried tweeking with phone and app settings but nothing seems to work. Please help and be as detailed as possible. Thank you

Casual Listener

I have a ZTE Axon 7. This issue started today, maybe when the app updated itself. I tried tweeking with phone and app settings but nothing seems to work. Please help and be as detailed as possible. T...

ZTEAxon7John

Casual Listener

1195 Views

4 replies

0 likes

  • 1195 Views
  • 4 replies
  • 0 likes