Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
112125 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
225645 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
583286 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
479893 Views
577 replies
40 likes
I removed the SD card and now all saved songs are gone.Please, help me.
I removed the SD card and now all saved songs are gone. Please, help me.
273 Views
0 replies
0 likes
Spotify Isso glitchy I can't even listen to it.I have to use one of my other players to listen to music.I have unlimited 4G and high speed wifi at home and its still **bleep**. I left google play because of this but I guess I may be going back.
Spotify Isso glitchy I can't even listen to it. I have to use one of my other players to listen to music. I have unlimited 4G and high speed wifi at home and its still **bleep**. I left google play...
720 Views
0 replies
0 likes
I used to be able to see the songs that were playing and skip forward and backwards whilst my phone was locked. Any ideas as this has disappeared
I used to be able to see the songs that were playing and skip forward and backwards whilst my phone was locked. Any ideas as this has disappeared
268 Views
0 replies
0 likes
So i just realized that when i open my spotify (premium) in my s3, there are only 2 mode choices: "remote" and "stream over wifi". remote allows me to play the music on the phone by controlling it through my gear while streaming over wifi allows me t...
So i just realized that when i open my spotify (premium) in my s3, there are only 2 mode choices: "remote" and "stream over wifi". remote allows me to play the music on the phone by controll...
1084 Views
0 replies
0 likes
in my app there isn't "my library"....i have account premium on my asus zenfone 2 ze550ml android 5.0what can i do???? thx Lorenzo
in my app there isn't "my library"....i have account premium on my asus zenfone 2 ze550ml android 5.0 what can i do???? thx Lorenzo
Casual Listener
543 Views
2 replies
0 likes
In my settings there isnt a download setting....I have the update 7.5.0.1076 and the current update is 7.5.0.1079..Is this the problem?....it doesnt let me update the app...PLEASE HELP ME
In my settings there isnt a download setting....I have the update 7.5.0.1076 and the current update is 7.5.0.1079..Is this the problem?....it doesnt let me update the app...PLEASE HELP ME
Community Legend
542 Views
1 replies
0 likes
Super annoying, my Spotify app recently updated. Now when I start one of my Playlist, instead of Spotify playing the full list of songs and then stopping it plays my Playlist and then just moves to random songs afterwards. Considering I typically tur...
Super annoying, my Spotify app recently updated. Now when I start one of my Playlist, instead of Spotify playing the full list of songs and then stopping it plays my Playlist and then just moves to r...
Roadie
1346 Views
1 replies
1 likes
Hi,I have a problem with my phone (Android LG K500K) connecting to my car (Mazda CX-5). The phone connects or reconnect each time and I can see the current track Spotify is playing on the car's screen, but unless I go into the Spotify app on my phone...
Hi, I have a problem with my phone (Android LG K500K) connecting to my car (Mazda CX-5). The phone connects or reconnect each time and I can see the current track Spotify is playing on the car's scr...
575 Views
0 replies
0 likes
En Huewei mate 8 no me aparece la opción de adelantar temas con la pantalla bloqueada
En Huewei mate 8 no me aparece la opción de adelantar temas con la pantalla bloqueada
373 Views
0 replies
0 likes
no puedo añadir canciones a favoritos ni borrarlas pero puedo añadirlas a mis playlists. ¿Que hago?
no puedo añadir canciones a favoritos ni borrarlas pero puedo añadirlas a mis playlists. ¿Que hago?
1481 Views
0 replies
1 likes
Hello, I want to get Spotify premium so I can listen offline while I travel on my Samsung S4, however when I go to download it it says it's 'not available in my country', despite none of my friends having the same issue. I live in Jersey, U.K. Any id...
Hello, I want to get Spotify premium so I can listen offline while I travel on my Samsung S4, however when I go to download it it says it's 'not available in my country', despite none ...
Community Legend
2075 Views
3 replies
0 likes
When i'm listening spotify, in sony's Phone, the music are always stoping, and i'm with good net. why?
When i'm listening spotify, in sony's Phone, the music are always stoping, and i'm with good net. why?
Casual Listener
951 Views
2 replies
0 likes
In Android 6.0 after locking phone I was able to control music from Spotify (nice background and album art as lock screen). The same style as default Android Music app. But now in Android 7.0 the only posibility to control music on lock screen is to ...
In Android 6.0 after locking phone I was able to control music from Spotify (nice background and album art as lock screen). The same style as default Android Music app. But now in Android 7.0 th...
669 Views
0 replies
0 likes
How i can change the Music folder from spotify on my Android-device?
How i can change the Music folder from spotify on my Android-device?
Community Legend
619 Views
1 replies
0 likes
Hi everyone! I've a Asus zenfone 3 and I would like to know how I can sort my playlist from the latest song I added in my playlist.Tank to everyone!
Hi everyone! I've a Asus zenfone 3 and I would like to know how I can sort my playlist from the latest song I added in my playlist. Tank to everyone!
Community Legend
573 Views
1 replies
0 likes
Everytime I download songs to my phonemail, about couple hours later they get deleted. This is the 20th time I've downloaded songs and they just keep getting deleted.
Everytime I download songs to my phonemail, about couple hours later they get deleted. This is the 20th time I've downloaded songs and they just keep getting deleted.
Casual Listener
634 Views
2 replies
0 likes
My songs start at weird times mainly 40 or 50 seconds in and all songs do this they get to a certain point (like say a bass drop) and play another song to me it sounds like 2 songs playing at the same time but I cannot confirm that I've troubleshoote...
My songs start at weird times mainly 40 or 50 seconds in and all songs do this they get to a certain point (like say a bass drop) and play another song to me it sounds like 2 songs playing at the sam...
329 Views
0 replies
0 likes
Samsung 6 edge plus Bluetooth to Kenwood car stereo with amp- no sound or bass plays to the rear speakers, but plays to the front with stock bass speakers.I know its possible, because it worked before. I dont know what changed (maybe an update?).I do...
Samsung 6 edge plus Bluetooth to Kenwood car stereo with amp- no sound or bass plays to the rear speakers, but plays to the front with stock bass speakers. I know its possible, because it worked b...
428 Views
0 replies
1 likes
Hi, I'm using my SD card to store all of my media files and that includes the songs from spotify. However, whenever I connect to my PC to get some stuff in my SD card, the downloaded songs somehow disappears and I'd have to download the songs again. ...
Hi, I'm using my SD card to store all of my media files and that includes the songs from spotify. However, whenever I connect to my PC to get some stuff in my SD card, the downloaded songs somehow di...
366 Views
0 replies
0 likes
