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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203048 Views

135 replies

10 likes

Android
autoplay
bluetooth
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  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548000 Views

78 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455715 Views

571 replies

38 likes

Account
Free
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  • 38 likes

My music stops playing..

My problem is that every time I lock my phone my music stops playing, unless the song is at least one minute in. It really bothers me. Everytime I lock my phone it just stops and I have to search for the song that played last. I don't really like the...

Newbie

My problem is that every time I lock my phone my music stops playing, unless the song is at least one minute in. It really bothers me. Everytime I lock my phone it just stops and I have to search for...

Joe

Community Legend

341 Views

1 replies

0 likes

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  • 1 replies
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Cant import music on the app

Hello spotify fam! I have an Asus Zenfone 2 and I've been trying to import my songs into the Spotify app but it's strange because some songs come up whilst others don't. Anything I can do to troubleshoot?

Newbie

Hello spotify fam! I have an Asus Zenfone 2 and I've been trying to import my songs into the Spotify app but it's strange because some songs come up whilst others don't. Anything I can do to troubles...

Joe

Community Legend

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Offline Music Stops Playing on Samsung S4

Hi, Since this morning, all the music I have downloaded on my Spotify Music app on the Samsung S4 stops playing when I lose the internet or mobile data connection. I have it stored on my internal storage and not on the SD card. I also reinstalled the...

Casual Listener

Hi,   Since this morning, all the music I have downloaded on my Spotify Music app on the Samsung S4 stops playing when I lose the internet or mobile data connection. I have it stored on my int...

zunairamalik

Casual Listener

425 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Songs keep pausing

I have a 30 day Premium trial and for the past 5 days have had no problem. I am using the app on my mobile and playing music through my Roberts streamline radio using WiFi. Today however the songs keep randomly pausing and I am nowhere near my phone ...

Casual Listener

I have a 30 day Premium trial and for the past 5 days have had no problem.  I am using the app on my mobile and playing music through my Roberts streamline radio using WiFi.  Today however ...

Erika

Roadie

645 Views

3 replies

0 likes

  • 645 Views
  • 3 replies
  • 0 likes

Android Auto voice command register but don't work.

Good day guys, I just replaced my phone for a Samsung S6 and everything worked well for 2 week but now when I ask Spotify to play one of my playlist or just one band google will answer '' Okay playing Metallica'' but spotify won't register it and it ...

Newbie

Good day guys,   I just replaced my phone for a Samsung S6 and everything worked well for 2 week but now when I ask Spotify to play one of my playlist or just one band google will answer '' Ok...

595 Views

0 replies

0 likes

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Offline tracks dont play

Since last spotify update i cant use offline playlists anymore. I download a playlist but in offline mode the songs don't start.I reinstalled spotify.I cleared the cache.I restarted my Samsung galaxy S5.I downloaded the tracks on divice and on sd car...

Newbie

Since last spotify update i cant use offline playlists anymore. I download a playlist but in offline mode the songs don't start. I reinstalled spotify. I cleared the cache. I restarted my Samsung ...

pzbbjr

Newbie

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Can you clear queue in the Android app?

I was wondering if there is a way to clear the play queue in the Android app so that I don't have songs hanging on my phone to be accidentally played in an inopportune moment?

Newbie

I was wondering if there is a way to clear the play queue in the Android app so that I don't have songs hanging on my phone to be accidentally played in an inopportune moment?

ErikG

Roadie

12015 Views

1 replies

7 likes

  • 12015 Views
  • 1 replies
  • 7 likes

ASUS - ZENFONE 3 MAX - PROBLEMA

Eu queria saber se, somente eu estou enfrentando este problema, meu aparelho está demorando horas para baixar uma lista com aproximadamente 80 músicas, em 3 horas obteve apenas 45% do download, já olhei as configurações e está tudo correto, não é pro...

Newbie

Eu queria saber se, somente eu estou enfrentando este problema, meu aparelho está demorando horas para baixar uma lista com aproximadamente 80 músicas, em 3 horas obteve apenas 45% do download, já ol...

1032 Views

0 replies

0 likes

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Solved!! Allow Spotify to work with 3rd Party Equalizers

I have a Galaxy Nexus running Android 4.1 (and 4.0 ICS before that) and have noticed that, while apps such as Google Music and Pandora seamlessly work with 3rd-party equalizers, Spotify doesn't seem to be able to utilize them. I was wondering why tha...

Gig Goer

I have a Galaxy Nexus running Android 4.1 (and 4.0 ICS before that) and have noticed that, while apps such as Google Music and Pandora seamlessly work with 3rd-party equalizers, Spotify doesn't seem ...

cslagley8

Newbie

15279 Views

12 replies

3 likes

  • 15279 Views
  • 12 replies
  • 3 likes

Saved/ saved offline

Im using alot of space on my phone with spotify, i love the app but i dont understand how to save my music without saving it offline, cause even when the download button is ticked off music still is avalible offline. I want to be able to organize my ...

Casual Listener

Im using alot of space on my phone with spotify, i love the app but i dont understand how to save my music without saving it offline, cause even when the download button is ticked off music still is ...

324 Views

0 replies

0 likes

  • 324 Views
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Deleting

Is there any way of removing all of my music from my spotify account without having to physically go through every artist or album? The cache only deletes the data but keeps the songs there.

Newbie

Is there any way of removing all of my music from my spotify account without having to physically go through every artist or album? The cache only deletes the data but keeps the songs there.

373 Views

0 replies

0 likes

  • 373 Views
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Problem to skip previous track with headphone controller

Hi, I have a problem to skip back track on the playlist using my headphone, it works with all commands, except for the triple click wich skip 2 tracks forward instead of backward....Anyone can help me?

Casual Listener

Hi, I have a problem to skip back track on the playlist using my headphone, it works with all commands, except for the triple click wich skip 2 tracks forward instead of backward.... Anyone can help...

trikydj

Casual Listener

978 Views

4 replies

0 likes

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  • 4 replies
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Spotify closing

Ok, I don't know for how long this has been happening but it's quite anoying... This is the situation: I'm listening music with any kind of bluethooth (hasn't tryied wired) device, everything is fine... I recieve a call, music stops, good... But when...

Newbie

Ok, I don't know for how long this has been happening but it's quite anoying... This is the situation: I'm listening music with any kind of bluethooth (hasn't tryied wired) device, everything is fine...

683 Views

0 replies

0 likes

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ANDROID "My Library" Tab Gone

Hello,Ever since the last major spotify update a couple months ago or whenever it was, the "My Library" tab on the app on my Sony Experia XA phone is no longer there, and has been replaced by a "Me" tab. Seems like a minor tweak, but the "Me" tab doe...

Casual Listener

Hello, Ever since the last major spotify update a couple months ago or whenever it was, the "My Library" tab on the app on my Sony Experia XA phone is no longer there, and has been replaced by a "...

Brendo905

Casual Listener

3092 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!! Spotify Offline Mode - How does it work?

HelloI am planning to buy Spotify Premium in order to be able to listen to Spotify on my Android device. Before I do so, I have some questions I didn't find the answers for (yet).1) When I've downloaded a playlist for offline mode, does it use my Int...

Regular

Hello I am planning to buy Spotify Premium in order to be able to listen to Spotify on my Android device. Before I do so, I have some questions I didn't find the answers for (yet). 1) When I've...

krongen

Newbie

333700 Views

32 replies

3 likes

  • 333700 Views
  • 32 replies
  • 3 likes

"Random song" button

Guys can you tell me how can I off random songs on my Spotify Premium? Because its really anoying that songs are Random and I cant find where I can off this :/. Edit: actually IT was shuffle button never mind

Newbie

Guys can you tell me how can I off random songs on my Spotify Premium? Because its really anoying that songs are Random and I cant find where I can off this :/. Edit: actually IT was shuffle button n...

566 Views

0 replies

0 likes

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Superuser Contribution Unable to use Spotify Connect with Hama 3100

Buongiorno,Avrei gentilmente bisogno di un aiuto in quanto nel mio locale ascolto spotify collegato al dispositivo Hama. Collego i due dispositivi al wifi e ascolto tutta la musica con premium tranquillamente. Dopo qualche tempo, a volte possono esse...

Newbie

Buongiorno, Avrei gentilmente bisogno di un aiuto in quanto nel mio locale ascolto spotify collegato al dispositivo Hama. Collego i due dispositivi al wifi e ascolto tutta la musica con premium tran...

Erika

Roadie

784 Views

1 replies

0 likes

  • 784 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas para sincronizar archivos locales en android.

Buenas. Siempre había seguido el proceso para sincronizar los archivos locales a la lista de spotify, descargar, añadirla en una playlist y descargarla, y asi ya se me guardaba y podía escucharla desde el smartphone. Desde hace un rato, desde la app ...

Newbie

Buenas.  Siempre había seguido el proceso para sincronizar los archivos locales a la lista de spotify, descargar, añadirla en una playlist y descargarla, y asi ya se me guardaba y podía escucha...

Erika

Roadie

1594 Views

1 replies

0 likes

  • 1594 Views
  • 1 replies
  • 0 likes

Finalized at intermittent intervals

Description of the issue:My Spotify is finalized at intermittent intervals several times during the day.Steps to reproduce the issue:When I listen to music on my cell phone.What steps I tried:I've reinstalled Spotify a few times, but after a few days...

Newbie

Description of the issue: My Spotify is finalized at intermittent intervals several times during the day. Steps to reproduce the issue: When I listen to music on my cell phone. What steps I t...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes