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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210567 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210567 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

560860 Views

78 replies

3 likes

  • 560860 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462913 Views

575 replies

39 likes

Account
Free
  • 462913 Views
  • 575 replies
  • 39 likes

7 day free trial

I made a new account cause I forgot my password to my old one. When I made the new one the seven day trial didn't show up only the 30 day trial. I tried everything that I knew and still no 7 day trial.. Is there any other way that I can get it?

Casual Listener

I made a new account cause I forgot my password to my old one. When I made the new one the seven day trial didn't show up only the 30 day trial. I tried everything that I knew and still no 7 day tria...

kitten-420

Casual Listener

518 Views

2 replies

0 likes

  • 518 Views
  • 2 replies
  • 0 likes

Superuser Contribution SD storage android 5.0.2

Hi guys, I want to re-use my old LG L90 as mp3 player by using spotify. I inserted a 32 GB sd-card and my phone is running on android 5.0.2. There is only one problem: when I'm opening Spotify and go to settings, there is no option to move my music t...

Regular

Hi guys,   I want to re-use my old LG L90 as mp3 player by using spotify. I inserted a 32 GB sd-card and my phone is running on android 5.0.2. There is only one problem: when I'm opening Spoti...

maritsmuziek

Regular

2229 Views

6 replies

0 likes

  • 2229 Views
  • 6 replies
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Superuser Contribution samsung galaxy s7

Spotify no longer lets me play any songs on my playlists on my phone. I have rebooted my phone, uninstalled spotify and re- installes it, etc. nothing works.

Casual Listener

Spotify no longer lets me play any songs on my playlists on my phone.  I have rebooted my phone, uninstalled spotify and re- installes it, etc. nothing works.

Joe

Community Legend

1051 Views

4 replies

0 likes

  • 1051 Views
  • 4 replies
  • 0 likes

Superuser Contribution Certain songs cant be played

Some songs in some albums or playlists are grey and cant be played. How can I get this fixed?

Newbie

Some songs in some albums or playlists are grey and cant be played. How can I get this fixed?

Erika

Roadie

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audio wont play for more then a second.

Every time that I have been on my spotify lately it is either I can't even listen to a song because the audio cuts out after a second, or I can listen to a song or two and then the audio starts to stop after a second. Samsung Galaxy Grand Prime.

Newbie

Every time that I have been on my spotify lately it is either I can't even listen to a song because the audio cuts out after a second, or I can listen to a song or two and then the audio starts to st...

Erika

Roadie

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sometimes Spotify cannot connect to the internet

Dear fellow Spotify users,Unfortunately, as the title already states, Spotify doesn't always connect to the internet on my LG G4 android smartphone. It says: connection not possible on the bottom of the screen. Sometimes I can solve the by restarting...

Newbie

Dear fellow Spotify users, Unfortunately, as the title already states, Spotify doesn't always connect to the internet on my LG G4 android smartphone. It says: connection not possible on the bottom...

Erika

Roadie

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Solved!! Can't play

Why can't i play Gold by Yessa on Spotify. I'm located here in Alberta, Canada

Newbie

Why can't i play Gold by Yessa on Spotify. I'm located here in Alberta, Canada

MartinStoichkov

Community Legend

917 Views

2 replies

0 likes

  • 917 Views
  • 2 replies
  • 0 likes

Ayudaa cn el plan familiar

Hola tengo una duda hace unos 4 meses tengo el plan familiar y se me cerraron todas las cuentas de mi familia q tenia... ahor intento de nuevo y me dice q no puede verificar q sea el misml domicilio... como hago para ver el domicilio exacto q tengo e...

Newbie

Hola tengo una duda hace unos 4 meses tengo el plan familiar y se me cerraron todas las cuentas de mi familia q tenia... ahor intento de nuevo y me dice q no puede verificar q sea el misml domicilio....

296 Views

0 replies

0 likes

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Issues with 4G

I have a Samsung A5 and I have the most up to date version of Spotify. For at least a year I haven't been able to listen to music when I am.using 4G. I can listen to anything over wifi no problem and most of the time I am on 4G i'm listening to saved...

Casual Listener

I have a Samsung A5 and I have the most up to date version of Spotify. For at least a year I haven't been able to listen to music when I am.using 4G. I can listen to anything over wifi no problem and...

Joe

Community Legend

542 Views

3 replies

0 likes

  • 542 Views
  • 3 replies
  • 0 likes

Solved!! Playlist order reversed

Had to reinstall spotify on my android and now some of my playlists (specifically my starred playlist) is in reverse order with the most recently added songs at the BOTTOM. I listen to this playlist newest to oldest but I can't get it to switch back....

Roadie

Had to reinstall spotify on my android and now some of my playlists (specifically my starred playlist) is in reverse order with the most recently added songs at the BOTTOM.    I listen to...

Joe

Community Legend

2279 Views

1 replies

0 likes

  • 2279 Views
  • 1 replies
  • 0 likes

Superuser Contribution How automatically delete played songs from playlist?

Hello,I would like to know if it is possible that a played song get delete from a playlist, so I don't have to hear it twice.Thanks, Carlos

Casual Listener

Hello, I would like to know if it is possible that a played song get delete from a playlist, so I don't have to hear it twice. Thanks, Carlos

carlos86

Casual Listener

607 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Wheres my music going?

My songs become unsaved after awhile even though I saved them to be able to play offline.

Newbie

My songs become unsaved after awhile even though I saved them to be able to play offline.

Erika

Roadie

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desaparecen canciones de mi lista de Favoritos.

Las canciones que me gustan las guardo en "Favoritos" , tengo activada la función de descarga de las canciones que están en esa categoría pero continuamente me ha sucedido que desaparecen canciones de la lista. Estas canciones aún están en Spotify y ...

Casual Listener

Las canciones que me gustan las guardo en "Favoritos" , tengo activada la función de descarga de las canciones que están en esa categoría pero continuamente me ha sucedido que desaparecen canciones d...

Erika

Roadie

7198 Views

1 replies

1 likes

  • 7198 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs deleted

Apparently even time there's an update some songs I have downloaded get deleted. Then they have to be re downloaded which is a major pain in the **bleep**. **bleep** is up with that?I'm not entirely sure if it's cause of the update, but I updated the...

Regular

Apparently even time there's an update some songs I have downloaded get deleted. Then they have to be re downloaded which is a major pain in the **bleep**. **bleep** is up with that? I'm not entir...

Erika

Roadie

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

premium account

hi, I've been a premium user for a year now and right now whenever I enter my mobile number to get a pin code, I don't receive anything. help please!

Casual Listener

hi, I've been a premium user for a year now and right now whenever I enter my mobile number to get a pin code, I don't receive anything. help please!

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes

All my music is gone

I was listening to music for the past few hours and then it asked to me to update n I put remind me laster. Then a minute later, the app basically disappeared and I went to the appstore to reinstall it. After I did, and logged back into my account an...

Casual Listener

I was listening to music for the past few hours and then it asked to me to update n I put remind me laster. Then a minute later, the app basically disappeared and I went to the appstore to reinstall ...

Saneht

Casual Listener

419 Views

2 replies

0 likes

  • 419 Views
  • 2 replies
  • 0 likes

Data Transfer

Hello! I have a question, and wander if i can find help here. Did someone know how many data ransfer spotify dowload beside music of course(photos, google analitycs etc.)?

Visitor

Hello!   I have a question, and wander if i can find help here.   Did someone know how many data ransfer spotify dowload beside music of course(photos, google analitycs etc.)?

350 Views

0 replies

0 likes

  • 350 Views
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premium user can't play playlist offline

hi,i know that premium user should go online once in a month for play in offline mode.but my premium account is not even a month yet. my question is: i've download lots of playlist and albums on my account, but i don;t know why, sometimes when i go o...

Newbie

hi, i know that premium user should go online once in a month for play in offline mode. but my premium account is not even a month yet.   my question is: i've download lots of playlist and a...

253 Views

0 replies

0 likes

  • 253 Views
  • 0 replies
  • 0 likes

Solved!! Repeating songs over again when only 3/4 through the track

I am listening to my spotify account through an Amazon Echo, but it just keeps repeating the same songs when only 3/4 through its not set to repeat its set on random.

Newbie

I am listening to my spotify account through an Amazon Echo, but it just keeps repeating the same songs when only 3/4 through its not set to repeat its set on random.

SRT4STK

Regular

3469 Views

9 replies

3 likes

  • 3469 Views
  • 9 replies
  • 3 likes

Solved!! SD Card Issues

Hey everyone! I am having issues saving music to my SD card. The SD card is new(ish) and has plenty of storage, however, when I go to my Spotify settings, there is no "Storage" option at the bottom. I am running Android 6 and Spotify Version 7.4.0. I...

Casual Listener

Hey everyone!   I am having issues saving music to my SD card.  The SD card is new(ish) and has plenty of storage, however, when I go to my Spotify settings, there is no "Storage" option ...

Joe

Community Legend

2256 Views

3 replies

0 likes

  • 2256 Views
  • 3 replies
  • 0 likes