Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
195475 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
537019 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
441712 Views
565 replies
37 likes
Hi there, i was checking my bank account and saw 9,99 turkish liras payment to spotify that i dont even use. And it says that payment made in Stockholm, i may send you also the paper that shows it. Any help?
Hi there, i was checking my bank account and saw 9,99 turkish liras payment to spotify that i dont even use. And it says that payment made in Stockholm, i may send you also the paper that shows it. A...
Community Legend
385 Views
1 replies
0 likes
My problem is that every time I lock my phone my music stops playing, unless the song is at least one minute in. It really bothers me. Everytime I lock my phone it just stops and I have to search for the song that played last. I don't really like the...
My problem is that every time I lock my phone my music stops playing, unless the song is at least one minute in. It really bothers me. Everytime I lock my phone it just stops and I have to search for...
Community Legend
331 Views
1 replies
0 likes
Hello spotify fam! I have an Asus Zenfone 2 and I've been trying to import my songs into the Spotify app but it's strange because some songs come up whilst others don't. Anything I can do to troubleshoot?
Hello spotify fam! I have an Asus Zenfone 2 and I've been trying to import my songs into the Spotify app but it's strange because some songs come up whilst others don't. Anything I can do to troubles...
Community Legend
333 Views
1 replies
0 likes
Hi, Since this morning, all the music I have downloaded on my Spotify Music app on the Samsung S4 stops playing when I lose the internet or mobile data connection. I have it stored on my internal storage and not on the SD card. I also reinstalled the...
Hi, Since this morning, all the music I have downloaded on my Spotify Music app on the Samsung S4 stops playing when I lose the internet or mobile data connection. I have it stored on my int...
Casual Listener
406 Views
2 replies
0 likes
I have a 30 day Premium trial and for the past 5 days have had no problem. I am using the app on my mobile and playing music through my Roberts streamline radio using WiFi. Today however the songs keep randomly pausing and I am nowhere near my phone ...
I have a 30 day Premium trial and for the past 5 days have had no problem. I am using the app on my mobile and playing music through my Roberts streamline radio using WiFi. Today however ...
Roadie
590 Views
3 replies
0 likes
Good day guys, I just replaced my phone for a Samsung S6 and everything worked well for 2 week but now when I ask Spotify to play one of my playlist or just one band google will answer '' Okay playing Metallica'' but spotify won't register it and it ...
Good day guys, I just replaced my phone for a Samsung S6 and everything worked well for 2 week but now when I ask Spotify to play one of my playlist or just one band google will answer '' Ok...
578 Views
0 replies
0 likes
Since last spotify update i cant use offline playlists anymore. I download a playlist but in offline mode the songs don't start.I reinstalled spotify.I cleared the cache.I restarted my Samsung galaxy S5.I downloaded the tracks on divice and on sd car...
Since last spotify update i cant use offline playlists anymore. I download a playlist but in offline mode the songs don't start. I reinstalled spotify. I cleared the cache. I restarted my Samsung ...
Newbie
389 Views
1 replies
0 likes
I was wondering if there is a way to clear the play queue in the Android app so that I don't have songs hanging on my phone to be accidentally played in an inopportune moment?
I was wondering if there is a way to clear the play queue in the Android app so that I don't have songs hanging on my phone to be accidentally played in an inopportune moment?
Roadie
11987 Views
1 replies
7 likes
Eu queria saber se, somente eu estou enfrentando este problema, meu aparelho está demorando horas para baixar uma lista com aproximadamente 80 músicas, em 3 horas obteve apenas 45% do download, já olhei as configurações e está tudo correto, não é pro...
Eu queria saber se, somente eu estou enfrentando este problema, meu aparelho está demorando horas para baixar uma lista com aproximadamente 80 músicas, em 3 horas obteve apenas 45% do download, já ol...
1018 Views
0 replies
0 likes
I have a Galaxy Nexus running Android 4.1 (and 4.0 ICS before that) and have noticed that, while apps such as Google Music and Pandora seamlessly work with 3rd-party equalizers, Spotify doesn't seem to be able to utilize them. I was wondering why tha...
I have a Galaxy Nexus running Android 4.1 (and 4.0 ICS before that) and have noticed that, while apps such as Google Music and Pandora seamlessly work with 3rd-party equalizers, Spotify doesn't seem ...
Newbie
15008 Views
12 replies
3 likes
Im using alot of space on my phone with spotify, i love the app but i dont understand how to save my music without saving it offline, cause even when the download button is ticked off music still is avalible offline. I want to be able to organize my ...
Im using alot of space on my phone with spotify, i love the app but i dont understand how to save my music without saving it offline, cause even when the download button is ticked off music still is ...
308 Views
0 replies
0 likes
Is there any way of removing all of my music from my spotify account without having to physically go through every artist or album? The cache only deletes the data but keeps the songs there.
Is there any way of removing all of my music from my spotify account without having to physically go through every artist or album? The cache only deletes the data but keeps the songs there.
355 Views
0 replies
0 likes
Casual Listener
533 Views
2 replies
0 likes
Hi, I have a problem to skip back track on the playlist using my headphone, it works with all commands, except for the triple click wich skip 2 tracks forward instead of backward....Anyone can help me?
Hi, I have a problem to skip back track on the playlist using my headphone, it works with all commands, except for the triple click wich skip 2 tracks forward instead of backward.... Anyone can help...
Casual Listener
934 Views
4 replies
0 likes
Ok, I don't know for how long this has been happening but it's quite anoying... This is the situation: I'm listening music with any kind of bluethooth (hasn't tryied wired) device, everything is fine... I recieve a call, music stops, good... But when...
Ok, I don't know for how long this has been happening but it's quite anoying... This is the situation: I'm listening music with any kind of bluethooth (hasn't tryied wired) device, everything is fine...
664 Views
0 replies
0 likes
Hello,Ever since the last major spotify update a couple months ago or whenever it was, the "My Library" tab on the app on my Sony Experia XA phone is no longer there, and has been replaced by a "Me" tab. Seems like a minor tweak, but the "Me" tab doe...
Hello, Ever since the last major spotify update a couple months ago or whenever it was, the "My Library" tab on the app on my Sony Experia XA phone is no longer there, and has been replaced by a "...
Casual Listener
3032 Views
6 replies
0 likes
HelloI am planning to buy Spotify Premium in order to be able to listen to Spotify on my Android device. Before I do so, I have some questions I didn't find the answers for (yet).1) When I've downloaded a playlist for offline mode, does it use my Int...
Hello I am planning to buy Spotify Premium in order to be able to listen to Spotify on my Android device. Before I do so, I have some questions I didn't find the answers for (yet). 1) When I've...
Newbie
332520 Views
32 replies
3 likes
Guys can you tell me how can I off random songs on my Spotify Premium? Because its really anoying that songs are Random and I cant find where I can off this :/. Edit: actually IT was shuffle button never mind
Guys can you tell me how can I off random songs on my Spotify Premium? Because its really anoying that songs are Random and I cant find where I can off this :/. Edit: actually IT was shuffle button n...
553 Views
0 replies
0 likes
Buongiorno,Avrei gentilmente bisogno di un aiuto in quanto nel mio locale ascolto spotify collegato al dispositivo Hama. Collego i due dispositivi al wifi e ascolto tutta la musica con premium tranquillamente. Dopo qualche tempo, a volte possono esse...
Buongiorno, Avrei gentilmente bisogno di un aiuto in quanto nel mio locale ascolto spotify collegato al dispositivo Hama. Collego i due dispositivi al wifi e ascolto tutta la musica con premium tran...
Roadie
760 Views
1 replies
0 likes
Buenas. Siempre había seguido el proceso para sincronizar los archivos locales a la lista de spotify, descargar, añadirla en una playlist y descargarla, y asi ya se me guardaba y podía escucharla desde el smartphone. Desde hace un rato, desde la app ...
Buenas. Siempre había seguido el proceso para sincronizar los archivos locales a la lista de spotify, descargar, añadirla en una playlist y descargarla, y asi ya se me guardaba y podía escucha...
Roadie
1546 Views
1 replies
0 likes
