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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203048 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203048 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548000 Views

78 replies

3 likes

  • 548000 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455715 Views

571 replies

38 likes

Account
Free
  • 455715 Views
  • 571 replies
  • 38 likes

All my music is gone

I was listening to music for the past few hours and then it asked to me to update n I put remind me laster. Then a minute later, the app basically disappeared and I went to the appstore to reinstall it. After I did, and logged back into my account an...

Casual Listener

I was listening to music for the past few hours and then it asked to me to update n I put remind me laster. Then a minute later, the app basically disappeared and I went to the appstore to reinstall ...

Saneht

Casual Listener

405 Views

2 replies

0 likes

  • 405 Views
  • 2 replies
  • 0 likes

Data Transfer

Hello! I have a question, and wander if i can find help here. Did someone know how many data ransfer spotify dowload beside music of course(photos, google analitycs etc.)?

Visitor

Hello!   I have a question, and wander if i can find help here.   Did someone know how many data ransfer spotify dowload beside music of course(photos, google analitycs etc.)?

346 Views

0 replies

0 likes

  • 346 Views
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  • 0 likes

premium user can't play playlist offline

hi,i know that premium user should go online once in a month for play in offline mode.but my premium account is not even a month yet. my question is: i've download lots of playlist and albums on my account, but i don;t know why, sometimes when i go o...

Newbie

hi, i know that premium user should go online once in a month for play in offline mode. but my premium account is not even a month yet.   my question is: i've download lots of playlist and a...

250 Views

0 replies

0 likes

  • 250 Views
  • 0 replies
  • 0 likes

Solved!! Repeating songs over again when only 3/4 through the track

I am listening to my spotify account through an Amazon Echo, but it just keeps repeating the same songs when only 3/4 through its not set to repeat its set on random.

Newbie

I am listening to my spotify account through an Amazon Echo, but it just keeps repeating the same songs when only 3/4 through its not set to repeat its set on random.

SRT4STK

Regular

3413 Views

9 replies

3 likes

  • 3413 Views
  • 9 replies
  • 3 likes

Solved!! SD Card Issues

Hey everyone! I am having issues saving music to my SD card. The SD card is new(ish) and has plenty of storage, however, when I go to my Spotify settings, there is no "Storage" option at the bottom. I am running Android 6 and Spotify Version 7.4.0. I...

Casual Listener

Hey everyone!   I am having issues saving music to my SD card.  The SD card is new(ish) and has plenty of storage, however, when I go to my Spotify settings, there is no "Storage" option ...

Joe

Community Legend

2237 Views

3 replies

0 likes

  • 2237 Views
  • 3 replies
  • 0 likes

Solved!! I updated my Sporify and now it doesn't detect my headphones. HELP

My spotify doesnt detect my headphones anymore. My phone has still the same settings, all the sounds work, my headphones work with other apps. Spotify works without the headphones but once i plug them i cannot hear a thing. I have sony experia phone....

Casual Listener

My spotify doesnt detect my headphones anymore. My phone has still the same settings, all the sounds work, my headphones work with other apps. Spotify works without the headphones but once i plug the...

Joe

Community Legend

804 Views

3 replies

0 likes

  • 804 Views
  • 3 replies
  • 0 likes

Google voice commands to play full album in order?

I asked a similar question over a year ago that was not resolved, moved to Google Play Music, and now I'm back into Spotify.Whenever I say "OK Google" and ask to play an album, it'll start by playing the top tracks, rather than starting from the firs...

Casual Listener

I asked a similar question over a year ago that was not resolved, moved to Google Play Music, and now I'm back into Spotify. Whenever I say "OK Google" and ask to play an album, it'll start by pla...

newmind02

Casual Listener

1144 Views

1 replies

1 likes

  • 1144 Views
  • 1 replies
  • 1 likes

Não consigo ver as singles nas páginas de artistas

Quando eu entro numa página de um artista eu não consigo ver as singles/EPs, aparece apenas os albuns e compilações. Antes aparecia normalmente mas agora desapareceram. Aindo consigo perquisar, escutar, mas não apareces a parte das singles na página ...

Newbie

Quando eu entro numa página de um artista eu não consigo ver as singles/EPs, aparece apenas os albuns e compilações. 😞 Antes aparecia normalmente mas agora desapareceram. Aindo consigo perquisar, e...

937 Views

0 replies

2 likes

  • 937 Views
  • 0 replies
  • 2 likes

Dirección particular de la cuenta

Hola quiero saber cómo buscar los datos de la dirección particular que he puesto en mi cuenta ya que contraté ha e un año la cuenta familiar y ahora que he dado cuántas mis contactos no.pueden acceder a ella debido a que no coincide la dirección

Newbie

Hola quiero saber cómo buscar los datos de la dirección particular que he puesto en mi cuenta ya que contraté ha e un año la cuenta familiar y ahora que he dado cuántas mis contactos no.pueden accede...

266 Views

0 replies

0 likes

  • 266 Views
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Downloaded Songs Will Not Play

I've got 12 downloaded songs on 2 different albums that won't play. I haven't exceeded the 3333 limit and the green arrow has appeared next to the songs indicating that they've downloaded. 3 are in the middle of one album, the surrounding songs work....

Casual Listener

I've got 12 downloaded songs on 2 different albums that won't play. I haven't exceeded the 3333 limit and the green arrow has appeared next to the songs indicating that they've downloaded. 3 are in t...

Joe

Community Legend

655 Views

4 replies

0 likes

  • 655 Views
  • 4 replies
  • 0 likes

Music stopping while multitasking with pokémon go

Music stops when switching over to pokémon go, why? They say it is because Pokémon go is a full screen app and that Spotify automatically stops the music when opening one of those. Is that correct and if so, can it be changed in the next version?

Casual Listener

Music stops when switching over to pokémon go, why? They say it is because Pokémon go is a full screen app and that Spotify automatically stops the music when opening one of those. Is that correct an...

Marklund

Casual Listener

8890 Views

5 replies

0 likes

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  • 5 replies
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Why isnt the music playing?

I connected my speaker to my phone (via bluetooth) and for some reason when I press play on my phone to play music it pauses itself and I tried closing the app and it still won't let me play, I turned off my speaker and it still doesn't work. Help!

Newbie

I connected my speaker to my phone (via bluetooth) and for some reason when I press play on my phone to play music it pauses itself and I tried closing the app and it still won't let me play, I turne...

321 Views

0 replies

0 likes

  • 321 Views
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  • 0 likes

Songs stop and start, choppy playback and dropouts

Android, Sprint EVO 4G LTE over 3G I'm a premium subscriber, but simply can't justify paying any more as long as my mobile experience is so terrible. When traveling in my car in the NE (NYC, CT, MA) spotify will play a song or two normally and then s...

Casual Listener

Android, Sprint EVO 4G LTE over 3G I'm a premium subscriber, but simply can't justify paying any more as long as my mobile experience is so terrible. When traveling in my car in the NE (NYC, CT, MA)...

Kalmora

Roadie

21424 Views

14 replies

0 likes

  • 21424 Views
  • 14 replies
  • 0 likes

Spotify runs real slow

Spotify runs really slowly, even when off line. Play lists takes ages to load and songs take ages to buffer (timer ticking but no sound). Any "quick fix" or should I unsubscribe?

Casual Listener

Spotify runs really slowly, even when off line. Play lists takes ages to load and songs take ages to buffer (timer ticking but no sound). Any "quick fix" or should I unsubscribe?

Joe

Community Legend

646 Views

3 replies

0 likes

  • 646 Views
  • 3 replies
  • 0 likes

Superuser Contribution smart tv philips

hola como va? tengo una cuenta premium, mi consulta es la siguiente, en el celular funciona perfecto, pero en la tv descargue la app, igrese usando mi cuenta premium, sin embargo no me aparecen las canciones escuchadas recientementes, el motor de bus...

Newbie

hola como va? tengo una cuenta premium, mi consulta es la siguiente, en el celular funciona perfecto, pero en la tv descargue la app, igrese usando mi cuenta premium, sin embargo no me aparecen las c...

Erika

Roadie

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Superuser Contribution Radio playing after playlist

I am a premium user and whenever my playlist ends it starts a radio automatically after the playlist finishs. Where as this could be a great function i want to know how to stop it so my phone diesnt play through the night when i am asleep. Any help i...

Newbie

I am a premium user and whenever my playlist ends it starts a radio automatically after the playlist finishs. Where as this could be a great function i want to know how to stop it so my phone diesnt ...

Joe

Community Legend

520 Views

2 replies

0 likes

  • 520 Views
  • 2 replies
  • 0 likes

Superuser Contribution NO Variety on Discover channel

There is absolutely no variety on my discover each week. I listen to a wide variety of music throughout the week, but every Monday my Discover channel reloads with 100's of indie songs only. Please help

Casual Listener

There is absolutely no variety on my discover each week. I listen to a wide variety of music throughout the week, but every Monday my Discover channel reloads with 100's of indie songs only. Please h...

Erika

Roadie

803 Views

5 replies

0 likes

  • 803 Views
  • 5 replies
  • 0 likes

Superuser Contribution Problema con la reproducción de canciones

Tengo un celular sony c4, pero no me descarga ni una playlist sale un error ERROR EN LA DESCARGA Puedes descargar a un maximo de tres dispositivos. como ya has alcanzado este numero, eliminaremos tus descargas de este dispositivo Ya las borre pero si...

Newbie

Tengo un celular sony c4, pero no me descarga ni una playlist sale un error    ERROR EN LA DESCARGA    Puedes descargar a un maximo de tres dispositivos. como ya has alcanzado...

Erika

Roadie

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Samsung A5(Don't play some songs)

Spotify premium offline don't play some songs, please help me, I don't know what happend.

Newbie

Spotify premium offline don't play some songs, please help me, I don't know what happend.

Joe

Community Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Invalid Payment

Hi there, i was checking my bank account and saw 9,99 turkish liras payment to spotify that i dont even use. And it says that payment made in Stockholm, i may send you also the paper that shows it. Any help?

Newbie

Hi there, i was checking my bank account and saw 9,99 turkish liras payment to spotify that i dont even use. And it says that payment made in Stockholm, i may send you also the paper that shows it. A...

Joe

Community Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes