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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Search Button

Hi there, Last night my phone updated my spotify app to version 6.9.0.1212 armV7 and I currently have no way to search for songs on my android phone! Is anyone having a similar problem, or knows a way around this? Thanks!

Newbie

Hi there,  Last night my phone updated my spotify app to version 6.9.0.1212 armV7 and I currently have no way to search for songs on my android phone!   Is anyone having a similar proble...

user-removed

Not applicable

387 Views

2 replies

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How can I terminate the Android App?

Hi there, when quitting the Android App it still is in memory and active in the status area. How can I completely terminate the App?Due to a very slow phone I need to quit it completele when not used. Stefan

Newbie

Hi there,   when quitting the Android App it still is in memory and active in the status area.   How can I completely terminate the App? Due to a very slow phone I need to quit it comp...

Joe

Community Legend

272 Views

1 replies

0 likes

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Spotify changes to suggested songs

After an ad break Spotify isn't returning to the album I was listening to. I don't want to hear suggested songs I want to hear the whole album and have those artists be paid for me listening. Plus it's super annoying. I just want to hear the whole al...

Newbie

After an ad break Spotify isn't returning to the album I was listening to. I don't want to hear suggested songs I want to hear the whole album and have those artists be paid for me listening. Plus it...

Joe

Community Legend

253 Views

1 replies

0 likes

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Intermittantly getting "This song is not available"

Firstly, thanks for redesigning the Android layout. It's much better than before.Secondly, I keep getting the above error when I tap on tracks. It started about a week ago. If I close the app, and reopen it, I can usually then play the tracks. Someti...

Visitor

Firstly, thanks for redesigning the Android layout. It's much better than before. Secondly, I keep getting the above error when I tap on tracks. It started about a week ago. If I close the app, an...

crematedman

Community Legend

227 Views

1 replies

0 likes

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problem streaming to bluetooth B&O beolit15 player

I use my samsung S6 to play spotify on my B&O player but after a few seconds it stops playing.When playing from a youtubechannel there is no problem.When playing from spotify to my cheap old 'rockbox brick' bluetoothplayer it also works perfect. can ...

Newbie

I use my samsung S6 to play spotify on my B&O player but after a few seconds it stops playing. When playing from a youtubechannel there is no problem. When playing from spotify to my cheap old ...

280 Views

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0 likes

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Playlist goes off track

Every now and then my playlist will go off track like it'll add suggested songs that I don't on the playlist. It's like that with any other music app that is free but has payment options like Pandora radio and iHeartRadio

Newbie

Every now and then my playlist will go off track like it'll add suggested songs that I don't on the playlist. It's like that with any other music app that is free but has payment options like Pandora...

Joe

Community Legend

239 Views

1 replies

0 likes

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Android looks like ios!?

As of todays little format change my android device works just like the Ios app and i absolutely hate it. I use and LG G4 running android 6.0.0 Everythings in a differnt place and its has made mothing more usefull or convenient to use. The bottom par...

Visitor

As of todays little format change my android device works just like the Ios app and i absolutely hate it. I use and LG G4 running android 6.0.0 Everythings in a differnt place and its has made mothin...

Dano54

Visitor

706 Views

2 replies

5 likes

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Song playing but no audio

I have this recurring problem where if I select a song to play, whether in online or offline mode, spotify will play the first second and then mute itself. The song progress bar will continue to move, but no audio will come out.Also if I manually mov...

Casual Listener

I have this recurring problem where if I select a song to play, whether in online or offline mode, spotify will play the first second and then mute itself. The song progress bar will continue to move...

Joe

Community Legend

630 Views

3 replies

0 likes

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No more landscape mode on latest update?

im on a sprint note 5 running stock Android 6.0.1 since october 1st.Today the app updated to this new menu style and I lost landscape more. Tried everything i can, rebooting phone, etc.Was landscape removed?

Casual Listener

im on a sprint note 5 running stock Android 6.0.1 since october 1st.Today the app updated to this new menu style and I lost landscape more. Tried everything i can, rebooting phone, etc. Was landsc...

iXLNT

Newbie

693 Views

3 replies

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The songs I download are gone after a while

I dont know why this keep happening, I already downloaded all of the songs at least two or three times and when I restart spotify they are gone. The only thing that changed is were they are stored because I buyed a new memory for my smartphone. Help ...

Newbie

I dont know why this keep happening, I already downloaded all of the songs at least two or three times and when I restart spotify they are gone. The only thing that changed is were they are stored be...

crematedman

Community Legend

387 Views

2 replies

0 likes

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Downloaded songs to my own playlist

Hi. I created my own playlist since i started using spotify. My problem is that some of my downloaded sogs wont download automatically... it would not play or hops in to the next song on the line. what should i do?

Newbie

Hi.   I created my own playlist since i started using spotify. My problem is that some of my downloaded sogs wont download automatically... it would not play or hops in to the next song on...

crematedman

Community Legend

413 Views

2 replies

1 likes

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Solved!! Switching back to the old Spotify setup

I dont like the new setup for spotify, a lot, and I'm going to end my two years of continuous payment if there is no option to fix it so the menu is on the left, in a menu, not along the bottom of the screen.

Casual Listener

I dont like the new setup for spotify, a lot, and I'm going to end my two years of continuous payment if there is no option to fix it so the menu is on the left, in a menu, not along the bottom of th...

Estro

Casual Listener

3577 Views

5 replies

6 likes

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Solved!! Playlists suddenly gone

I opened my Spotify app, said I had to relog and noticed all of my playlists and followers were gone. Help?

Casual Listener

I opened my Spotify app, said I had to relog and noticed all of my playlists and followers were gone. Help?

Joe

Community Legend

493 Views

4 replies

0 likes

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Latest Android update changes menu to iOS style

Why have they done this? Material design uses the three-line 'drawer' menu that slides in from the left. This style is consistent throughout the majority of Android apps now. Why have Spotify suddenly changed it to a bottom menu like iOS? Annoying.

Music Fan

Why have they done this? Material design uses the three-line 'drawer' menu that slides in from the left. This style is consistent throughout the majority of Android apps now. Why have Spotify suddenl...

MrPile

Casual Listener

5198 Views

47 replies

26 likes

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Spotify taking up too much space

It is taking up almost 3 gigabytes on my phone and all my offline songs are stored on my SD Card. I don't know what to do or how to fix it ;-;

Newbie

It is taking up almost 3 gigabytes on my phone and all my offline songs are stored on my SD Card. I don't know what to do or how to fix it ;-;

Joe

Community Legend

2017 Views

2 replies

0 likes

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Reporting ads you find offensive

Hi there, I installed the App on my Samsung 4 Android phone as well as in Windows. But as soon as I type the name in Search, " Find your favourite music" Search for songs, artist, albums, playlists and profiles, it says : " Ooops, something went wron...

Newbie

Hi there,   I installed the App on my Samsung 4 Android  phone as well as in Windows. But as soon as I type the name in Search, " Find your favourite music" Search for songs, artist, albu...

266 Views

0 replies

0 likes

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Usuario indeseado.

Por error deje mi cuenta de Spotify abierta en el celular de un amigo y ahora él lo utiliza solo porque tengo premium y él no quiere pagar y no quiere cerrar mi cuenta en su celular, por ende no puedo escuchar mi musica tranquilo porque me la quita o...

Newbie

Por error deje mi cuenta de Spotify abierta en el celular de un amigo y ahora él lo utiliza solo porque tengo premium y él no quiere pagar y no quiere cerrar mi cuenta en su celular, por ende no pued...

268 Views

0 replies

1 likes

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PAYMENT

I can't reach the payment page because i got an error everytime that i select my plan:

Casual Listener

I can't reach the payment page because i got an error everytime that i select my plan:

260 Views

0 replies

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Can't add songs or delete playlists

My spotify account is a premium account and I have found that recently (meaning today) that it will not let me add songs to my playlists and/or delete old playlists. I have tried from my phone, my Chromebook, and my school Mac and it seems to happen ...

Regular

My spotify account is a premium account and I have found that recently (meaning today) that it will not let me add songs to my playlists and/or delete old playlists. I have tried from my phone, my Ch...

Joe

Community Legend

458 Views

3 replies

0 likes

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Premium

Sempre que vou tentar assinar o Premium,aparece esse erro !Ôpa, algo deu errado. Tente de novo ou confira nossa área de ajuda de testes.Alguém pode ajudar ?

Newbie

Sempre que vou tentar assinar o Premium,aparece esse erro ! Ôpa, algo deu errado. Tente de novo ou confira nossa área de ajuda de testes. Alguém pode ajudar ?

CarlosMaagno

Casual Listener

1621 Views

10 replies

3 likes

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