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Spotify doesn't work with headphones and earbuds

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Spotify doesn't work with headphones and earbuds

Newbie

Plan:

Premium

 

Country:

USA

 

Device:

Samsung J7

 

Spotify Version Installed:

8.4.97.807

 

My Issue:

When using any headphones or earbuds, Spotify keeps pausing, playing, and skipping tracks on its own. This usually happens when I place my phone in my pocket or when the headphone/earbud jack moves or turns in the phone. Sometimes, Spotify even plays in the background when it's closed.

 

I am at a loss on what to do. I have searched everywhere and it seems that I have the current version of Spotify. I have also tried reinstalling and logging out and back in, twice.

 

Any help would be greatly appreciated!

1 Reply
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Re: Spotify doesn't work with headphones and earbuds

Rock Star 17
Rock Star 17

Hey @musicsushi! Welcome to the Spotify Community. ^^

 

No worries!

Please be aware that this issue is already under investigation.

Be sure to check this ongoing issues thread out to stay updated on this. Make sure to add your +VOTE. ^^

 

Peace

NicoRock Star 17
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