Spotify freezes while hearing in Sonos

[11andy11]

Hey Guys,
This happened recently and several times and I don't know it's because of some update or what but when I'm listening to my playlists in Sonos and I want to open Spotify app and check other things there is all empty. No playlists, or browsing or library...Just a black background. So I have to close Sonos, and open and close Spotify several times until everything suddenly appears on my screen. I hope someone fix this, it's super annoying and frustrating.

[Sophia]

Hey @11andy11! 

Thanks for getting in touch with the Spotify Community. We'd like to help. 

Can you let us know what Spotify version you're rocking? Also, is this happening after a recent update? 

In the mean time, we'd recommend playing your music from a different internet connection.

Let us know if this makes any difference or, if you have any questions 🙂

Sophia,