Spotify is crashing all the time on my Xperia Z5 compact

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Spotify is crashing all the time on my Xperia Z5 compact

kennymccartney
Regular

Hi,

 

As of this morning, Spotify now crashes ALL THE TIME when I try to use it on my phone. When I try to start it, it thinks about it for a few seconds, then I get the "Unfortunately, Spotify has stopped" message. I've tried the usual things (re-install Spotify, restart my phone) but no joy. Any ideas?

System info:

- My phone is a Sony Xperia Z5 compact, running Android 6.0.1 (Marshmallow)

- I've got plenty of internal memory remaining (> 8GB)

- I'm on the Spotify Beta program and am using version 7.4.0.1733

- I've tried restarting with and without my SD card in case there was a problem there. No joy.

- I'm a premium user, so I'd really like this working.

 

I've noticed over the last few days that Spotify seemed to be getting a bit laggy, although all other apps have been behaving OK.

 

Kenny

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Re: Spotify is crashing all the time on my Xperia Z5 compact

Joe
Community Legend

Beta support is in the closed beta forum. Please post your issue there, thanks.

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Solution!

Re: Spotify is crashing all the time on my Xperia Z5 compact

Joe
Community Legend

Beta support is in the closed beta forum. Please post your issue there, thanks.

Re: Spotify is crashing all the time on my Xperia Z5 compact

kennymccartney
Regular

Doh, sorry. I should have thought of that.

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