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Spotify offline when on 4G, but all other apps connect OK

Spotify offline when on 4G, but all other apps connect OK

Hi

I am a Premium Member with a OnePlus 3T. Running OxygenOS 4.1.7 / Android 7.1.1. Using Spotify 8.4.17.640 armv7.

 

I've recently had a problem where Spotify reports "No internet connection available" when I am connected to 4G. All works fine when connected to Wifi.

 

All other apps work ok when connected to 4G and/or Wifi.

I am NOT in Offline mode. I have uninstalled app, restarted device, reinstalled app over 4G and Wifi, still have the same issues.

 

Any help to get me up and running on 4G again would be great!

 

Thanks

 

 

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1 Reply

Hi, had the same issue also on a OnePlus 3T, it turns out that in your phone's mobile data usage settings, you have to allow spotify to use data.  Works now for me

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