Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106907 Views

26 replies

3 likes

  • 106907 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216671 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216671 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570327 Views

78 replies

3 likes

  • 570327 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470146 Views

577 replies

40 likes

Account
Free
  • 470146 Views
  • 577 replies
  • 40 likes

Ad length too long

HiI use Spotify on iPad and as of recently I've noticed a problem with a particular ad with plays for 30 seconds and then remains silent for a full minute and fifty two seconds before moving to next ad. Any solutions or ideas to this problem apprecia...

Newbie

Hi I use Spotify on iPad and as of recently I've noticed a problem with a particular ad with plays for 30 seconds and then remains silent for a full minute and fifty two seconds before moving to nex...

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
  • 0 likes

Need explanation

Music keeps appearing undownloaded every time i update the app or just at random moments? 460+

Newbie

Music keeps appearing undownloaded every time i update the app or just at random moments? 460+

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

Music availability based on Account?

I share a Premium family plan with my girlfriend and we've run into the issue that there are songs/album that are unavailable for me, but play just fine for her. She can search for the songs/albums and play them, but they wont even appear in the sear...

Newbie

I share a Premium family plan with my girlfriend and we've run into the issue that there are songs/album that are unavailable for me, but play just fine for her.  She can search for the songs/al...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Can't log into Spotify Premium on my Android.

Hi, I never used to have to log into Spotify untill the last update. Ever since then at the log in screen it states that I'm currently set to offline and to go online to connect to Spotify. When I press the connect button the same message keeps poppi...

Newbie

Hi,   I never used to have to log into Spotify untill the last update. Ever since then at the log in screen it states that I'm currently set to offline and to go online to connect to Spotify. ...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Solved!! New to Spotify, why does it stop playing?

I'm new to Spotify. I finally learned how to add my music to my playlists and I'm happy. I put my earbuds in, turn on my playlist (with over 400 songs in it) and attempt to drift off to sleep. After about a half hour, the music stops. I have full bat...

Newbie

I'm new to Spotify. I finally learned how to add my music to my playlists and I'm happy. I put my earbuds in, turn on my playlist (with over 400 songs in it) and attempt to drift off to sleep. After ...

Sebasty

Community Legend

892 Views

1 replies

0 likes

  • 892 Views
  • 1 replies
  • 0 likes

Connecting Samsung S3 to Mercedes C300 Bluetooth

Does anyone know if you can connect a Sumsung phone to a Mercedes Bluetooth? I have tried alot of options. I think I may have to connect by a cable for Spotify to work. Any thoughts.

Music Fan

Does anyone know if you can connect a Sumsung phone to a Mercedes Bluetooth?  I have tried alot of options.  I think I may have to connect by a cable for Spotify to work.  Any thoughts.

ella4unme

Casual Listener

7128 Views

5 replies

0 likes

  • 7128 Views
  • 5 replies
  • 0 likes

Se pierden listas completas que he descargado.

Estoy muy molesto, ya que tengo spotify premium y lo tengo instalado en mi MOTO G4. Bien, pues hace tiempo que me he dado a la tarea de descargar listas completas para tenerlas disponibles cuando no estoy en línea y continuamente, estas listas, de es...

Visitor

Estoy muy molesto, ya que tengo spotify premium y lo tengo instalado en mi MOTO G4. Bien, pues hace tiempo que me he dado a la tarea de descargar listas completas para tenerlas disponibles cuando no ...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Tüh, kartın veya ödeme sağlayıcın kötü bir gün geçiriyor

Iyi günler premium üyeliğe geçmekle alakalı bir sıkıntı yaşıyorum bir kaç kart ile denedim kartimin yurt dışı ödemelerine açık olması mı gerekiyor ve açarsam kartimda spotify odemeleri icin dolar bulundurmam gerekiyor mu yardımcı olursaniz sevinirim....

Casual Listener

Iyi günler premium üyeliğe geçmekle alakalı bir sıkıntı yaşıyorum bir kaç kart ile denedim kartimin yurt dışı ödemelerine açık olması mı gerekiyor ve açarsam kartimda spotify odemeleri icin dolar bul...

eozgur

Casual Listener

4897 Views

9 replies

1 likes

  • 4897 Views
  • 9 replies
  • 1 likes

Paymemt

I wanted one month Premium some how i paid for a year. How do i cancel the payment

Newbie

I wanted one month Premium some how i paid for a year. How do i cancel the payment

Joe

Community Legend

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Naim Unity no longer connecting

I have a Naim Unity system through which I have been successfully listening to my chosen music via my Spotify Premium account. However, I have just upgraded to the Premium Family account, with only one other family member on it so far and I am now no...

Newbie

I have a Naim Unity system through which I have been successfully listening to my chosen music via my Spotify Premium account. However, I have just upgraded to the Premium Family account, with only o...

Joe

Community Legend

1749 Views

5 replies

0 likes

  • 1749 Views
  • 5 replies
  • 0 likes

corrupting sd cards

I have tried on 2 separate occasions with 2 different sd cards to move my saved music from my device to my sd card and on both occasions it has corrupted the sd cards. I have lost a lot of stuff from my sd cards because of it, not to mention the card...

Casual Listener

I have tried on 2 separate occasions with 2 different sd cards to move my saved music from my device to my sd card and on both occasions it has corrupted the sd cards. I have lost a lot of stuff from...

artemonster

Casual Listener

2144 Views

7 replies

2 likes

  • 2144 Views
  • 7 replies
  • 2 likes

Spotify doesn't start & freeze

Hello, I am facing problems since the last updates on my phone.I updates both OS & Spotify and the soft isn't starting properly anylonger. Phone model: Meizu Max 3OS version: Flyme 6.1.0.0GSpotify version: 8.4.21.508 armV7 When I start the soft, the ...

Visitor

Hello,   I am facing problems since the last updates on my phone. I updates both OS & Spotify and the soft isn't starting properly anylonger.   Phone model: Meizu Max 3 OS version...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Connecting to a Google home

Hi, Recently I've discovered that Spotify allows for casting music to a google home (like a chrome cast). However, this is open to anyone connected to the wifi. I was hoping there would be some way to lock it to an account or only allow specific devi...

Newbie

Hi, Recently I've discovered that Spotify allows for casting music to a google home (like a chrome cast). However, this is open to anyone connected to the wifi. I was hoping there would be some ...

Joe

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

My offline music and my saved albums disappeared from my cel.

Hi! I'm a Premium user and I'm having a problem with the music on my Android cell.My offline music and my saved albums have disapeared and is not the first time it happens. Other times have happened that online my offline music dissapeared. It should...

Newbie

Hi! I'm a Premium user and I'm having a problem with the music on my Android cell. My offline music and my saved albums have disapeared and is not the first time it happens. Other times have happene...

ultimatetj

Newbie

2779 Views

5 replies

1 likes

  • 2779 Views
  • 5 replies
  • 1 likes

Share feature restarts the app.

When I try the share option inside the app. The app restart or closes itself. This is after the last spotify update.

Newbie

When I try the share option inside the app. The app restart or closes itself. This is after the last spotify update. 

Joe

Community Legend

989 Views

3 replies

0 likes

restarts
whatsapp
  • 989 Views
  • 3 replies
  • 0 likes

Streaming with android chromecast gets interrupted constantly.

Lately it is impossible to listen to music using Spotify app-android and chromecast without interruptions; the soundstops every few minutes to re-start again a bit later. This didn't happen before. I have a Samsung edge and google home app installed....

Newbie

Lately it is impossible to listen to music using Spotify app-android and chromecast without interruptions; the soundstops every few minutes to re-start again a bit later. This didn't happen before. I...

amalma

Regular

1035 Views

2 replies

1 likes

  • 1035 Views
  • 2 replies
  • 1 likes

Solved!! Downloaded songs disappear

Hello, I have about 5 versions of the downloaded songs of my playlists on my phone, but the app keeps loosing the songs, I have filled up a 64GB SD chip redownloading, and redownloading, How do I get the app to recoginize the downloaded songs? Seriou...

Roadie

Hello, I have about 5 versions of the downloaded songs of my playlists on my phone, but the app keeps loosing the songs, I have filled up a 64GB SD chip redownloading, and redownloading, How do I get...

A-Neil

Newbie

56701 Views

22 replies

3 likes

  • 56701 Views
  • 22 replies
  • 3 likes

bad update

Ok, here's the deal... Ever since somewhere in june the Android Spotify app has turned to utter GARBAGE. On my case, it all started with an update, when, on my Galaxy S7 Edge - Android Marshmallow, the app made some crackling noises during songs. Sin...

Music Fan

Ok, here's the deal...   Ever since somewhere in june the Android Spotify app has turned to utter GARBAGE.   On my case, it all started with an update, when, on my Galaxy S7 Edge - Andr...

Joe

Community Legend

2930 Views

8 replies

0 likes

crackling
disappear
Issues
  • 2930 Views
  • 8 replies
  • 0 likes

Play music from android device or onecloud

Hi,Is there a way to add tracks saved on my phone or one drive to a playlist via the android app like you can on Google play music?At the moment I have to add a playlist via the Windows desktop player, then access it in the app.Thanks

Newbie

Hi, Is there a way to add tracks saved on my phone or one drive to a playlist via the android app like you can on Google play music? At the moment I have to add a playlist via the Windows desktop...

chickendippers

Newbie

823 Views

1 replies

2 likes

  • 823 Views
  • 1 replies
  • 2 likes

No skips available

, lately I'm sign into Spotify and I'm not able to skip any songs which is weird I want to know maybe if you had a solution for me or why you would be doing this something wrong let me know if you can help thanks

Casual Listener

, lately I'm sign into Spotify and I'm not able to skip any songs which is weird I want to know maybe if you had a solution for me or why you would be doing this something wrong let me know if you ca...

itu_

Community Legend

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes