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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110777 Views

26 replies

3 likes

  • 110777 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

223054 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 223054 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579980 Views

79 replies

3 likes

  • 579980 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477631 Views

577 replies

40 likes

Account
Free
  • 477631 Views
  • 577 replies
  • 40 likes

Broken Android login when offline

I have had to delete and redownload this app on my HTC 10 several times because all of a sudden I need to log in again and it will not put the app back online so I can log in. I have hundreds of extreme quality songs downloaded so lose them all becau...

Regular

I have had to delete and redownload this app on my HTC 10 several times because all of a sudden I need to log in again and it will not put the app back online so I can log in. I have hundreds of extr...

326 Views

0 replies

0 likes

Android
  • 326 Views
  • 0 replies
  • 0 likes

No longer able to download music to SD card

I noticed yesterday that the many playlists I had downloaded to my phone's SD card were no longer downloaded. I have 87 GB of storage available on the SD card, so that can't be the issue. I have tried the clean re-install and clearing the cache, neit...

Casual Listener

I noticed yesterday that the many playlists I had downloaded to my phone's SD card were no longer downloaded. I have 87 GB of storage available on the SD card, so that can't be the issue. I have trie...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

Fix remote pause/restart of android playback

I would like to connect my android phone to a stereo in another room, and be able to control its playback from a laptop (Windows) on which I am working. It almost works. I can choose new songs and skip forward/back, but if I pause the playback it swi...

Casual Listener

I would like to connect my android phone to a stereo in another room, and be able to control its playback from a laptop (Windows) on which I am working.  It almost works.  I can choose new ...

agus92

Newbie

712 Views

2 replies

0 likes

main-Android
  • 712 Views
  • 2 replies
  • 0 likes

Bug with shuffle play

I think I found a bug with shuffle on the android app. When I go to an album I want to listen to and press shuffle play, it usually plays one or two songs from that album then starts playing songs from other albums by the same artist. Sometimes it do...

Newbie

I think I found a bug with shuffle on the android app. When I go to an album I want to listen to and press shuffle play, it usually plays one or two songs from that album then starts playing songs fr...

Joe

Community Legend

811 Views

1 replies

0 likes

  • 811 Views
  • 1 replies
  • 0 likes

Can't share music without App crashing?

Every time I try to share music on mobile my app crashes, it's been two weeks now and I don't know what to do and I'm very annoyed because I love sharing music with my friends. Should I uninstall and reinstall the app? I pay for this app, it should d...

Newbie

Every time I try to share music on mobile my app crashes, it's been two weeks now and I don't know what to do and I'm very annoyed because I love sharing music with my friends. Should I uninstall and...

ncredsox

Casual Listener

1033 Views

4 replies

4 likes

  • 1033 Views
  • 4 replies
  • 4 likes

App shutdown

Phone: Google pixel XL Problem: upon hitting the share button for a song, playlist, etc., the app minimizes and does not let you do anything. Very frustrating. I have uninstalled Spotify, reinstalled, and restarted my phone, but all to no avail.

Newbie

Phone: Google pixel XL  Problem: upon hitting the share button for a song, playlist, etc., the app minimizes and does not let you do anything. Very frustrating.   I have uninstalled Spot...

ncredsox

Casual Listener

595 Views

1 replies

2 likes

  • 595 Views
  • 1 replies
  • 2 likes

Can't play album Evolve on Android

So I am having problems playing anything on the Evolve album by Imagine Dragons while on my Android app. I can play the music on my desktop, just not my phone. I'm on the latest version and I have tried deleting and reinstalling the app a couple of t...

Newbie

So I am having problems playing anything on the Evolve album by Imagine Dragons while on my Android app. I can play the music on my desktop, just not my phone. I'm on the latest version and I have tr...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

"esta cancion no esta disponible. Si tienes el archivo en el ordenador puedes importarlo"

me sale ese cartel en el ordenador y en el celular ni siquiera lo reproduce, me pasa con un album en especifico, pense que se podria tratar de algun tema de licencia, pero descarte esa posibilidad cuando todas las otras personas si lo pueden reproduc...

Newbie

 me sale ese cartel en el ordenador y en el celular ni siquiera lo reproduce, me pasa con un album en especifico, pense que se podria tratar de algun tema de licencia, pero descarte esa posibili...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Spotify took over my Playlist!

I have a free Spotify account. I created a playlist when I opened my account and have been adding music to my playlist up until a few days ago. Now my playlist no longer has my username next to my Playlist title. It has (By Spotify) instead of (By "m...

Newbie

I have a free Spotify account. I created a playlist when I opened my account and have been adding music to my playlist up until a few days ago. Now my playlist no longer has my username next to my Pl...

656 Views

0 replies

0 likes

  • 656 Views
  • 0 replies
  • 0 likes

Spotify Web Player Not Playing Songs (Chrome)

I have Chrome and yesterday my web player stopped working out of the blue. I tried resetting my flash player plugins, making sure I was connected on the right device, logged out of my desktop client, and I also tried logging out and logging back in. ...

Casual Listener

I have Chrome and yesterday my web player stopped working out of the blue. I tried resetting my flash player plugins, making sure I was connected on the right device, logged out of my desktop client,...

tewser

Casual Listener

780 Views

2 replies

0 likes

  • 780 Views
  • 2 replies
  • 0 likes

Solved!! Always play through connected device by default on android

I mostly use spotify on my android tablet at home. I want Spotify to always play by default through my Chromecast speakers. At the moment I have to go in and select them every time. It would be very easy to allow the user to mark a device as preferre...

Casual Listener

I mostly use spotify on my android tablet at home. I want Spotify to always play by default through my Chromecast speakers. At the moment I have to go in and select them every time. It would be very ...

Joe

Community Legend

3680 Views

1 replies

4 likes

  • 3680 Views
  • 1 replies
  • 4 likes

Local file not downloading/playing on mobile (but other local files are fine)

I have an mp3 song that I'd like to play on my Spotify app (premium account) on my Android phone. The song is not available from Spotify itself. It plays fine in my desktop Spotify app (Windows 10), but it's greyed out and won't play on my phone, des...

Regular

I have an mp3 song that I'd like to play on my Spotify app (premium account) on my Android phone. The song is not available from Spotify itself. It plays fine in my desktop Spotify app (Windows 10), ...

Joe

Community Legend

1683 Views

3 replies

0 likes

local file
local files
mp3
Premium
  • 1683 Views
  • 3 replies
  • 0 likes

Problemas para reproducir canciones en Android

No puedo reproducir algunas canciones en la app de Android (Samsung Galaxy S7 Edge) sin embargo, en el web player y en la app de Mac sí las puedo reproducir. Ya desinstalé y volví a instalar la app de Android y no se resuelve el problema. ¿Me podrían...

Newbie

No puedo reproducir algunas canciones en la app de Android (Samsung Galaxy S7 Edge) sin embargo, en el web player y en la app de Mac sí las puedo reproducir. Ya desinstalé y volví a instalar la app d...

559 Views

0 replies

1 likes

Android
  • 559 Views
  • 0 replies
  • 1 likes

Need to download songs again

I have the problem that after a while I need to download some songs or a complete playlist again. It is anoying sometimes when I am without WiFi and I realise that the song is not locally saved anymore. I would understand if Spotify loses copyright f...

Regular

I have the problem that after a while I need to download some songs or a complete playlist again. It is anoying sometimes when I am without WiFi and I realise that the song is not locally saved ...

Christian85DE

Regular

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Only one album that is not working

I seem to be able to play all songs except that from big seans latest album. Anyone know why that is?

Newbie

I seem to be able to play all songs except that from big seans latest album. Anyone know why that is?

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

can no longer listen on two different phones

Okay so I have a family plan i was invited to. I did all the registration stuff on my old phone. I have music on my old one. But can't seem to transfer that music over. In fact it doesn't give me the option on my new one. On my new one it's like I do...

Newbie

Okay so I have a family plan i was invited to. I did all the registration stuff on my old phone. I have music on my old one. But can't seem to transfer that music over. In fact it doesn't give me the...

Luke

Community Legend

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Downloaded songs keep deleting

Hi. So, a few days ago I ran into this (I'm assuming) bug that keeps deleting the songs I've downloaded to listen to offline. As of right now I'm working on redownloading them, but this is the third night in a row this has happened and I'm afraid it'...

Casual Listener

Hi. So, a few days ago I ran into this (I'm assuming) bug that keeps deleting the songs I've downloaded to listen to offline. As of right now I'm working on redownloading them, but this is the third ...

Kirkshoe

Roadie

2057 Views

10 replies

0 likes

  • 2057 Views
  • 10 replies
  • 0 likes

Spotify 'Connects' but no output to DENON 2016 AVR s720w.

Have tried all input option. Nothing seems to 'stream' to the Denon. The Spotify app says Connected and streaming to the DENON.

Newbie

Have tried all input option. Nothing seems to 'stream' to the Denon. The Spotify app says Connected and streaming to the DENON.

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

What is wrong with the last album of Kendrick Lamar?

This morning while I was heading for work I listened for the last time the whole album of Kendrick Lamar and now I can't even listen the ones that I have downloaded. I'm premium and I'm very happy with Spotify. I need a solution for this.

Newbie

This morning while I was heading for work I listened for the last time the whole album of Kendrick Lamar and now I can't even listen the ones that I have downloaded. I'm premium and I'm very happy wi...

408 Views

0 replies

1 likes

  • 408 Views
  • 0 replies
  • 1 likes

Unable to share song on Android Oreo

Any time I click share on a song on my pixel, the app screen goes black and goes to the main screen. No share menu comes up. This has been going on for a few days. I've cleared cache, cleared data, uninstalled app, and reinstalled. It's still happeni...

Newbie

Any time I click share on a song on my pixel, the app screen goes black and goes to the main screen. No share menu comes up. This has been going on for a few days. I've cleared cache, cleared data, u...

Joe

Community Legend

647 Views

1 replies

1 likes

  • 647 Views
  • 1 replies
  • 1 likes