Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6912 Views

0 replies

7 likes

  • 6912 Views
  • 0 replies
  • 7 likes

Premium Spotify wont keep songs downloaded.

I have more then enough room for downloading songs from spotify to my android. I dowloaded all the songs ( about 1350 of them) on my android. It showed a few days ago they all had the green download arrow beside them and the download was switched to ...

Newbie

I have more then enough room for downloading songs from spotify to my android. I dowloaded all the songs ( about 1350 of them) on my android. It showed a few days ago they all had the green download ...

smjohnson5683

Newbie

927 Views

3 replies

0 likes

  • 927 Views
  • 3 replies
  • 0 likes

Will not let me log in on my phone.

When I try to open app I get a screen with 3 options. Subscribe, log in with Facebook or log in. I always have used Facebook to log in but it won't let me anymore. A message pops up saying that I am in offline mode and that Ihave to be online to log ...

Casual Listener

When I try to open app I get a screen with 3 options. Subscribe, log in with Facebook or log in.  I always have used Facebook to log in but it won't let me anymore.  A message pops up sayin...

Diggerdave

Casual Listener

471 Views

2 replies

0 likes

  • 471 Views
  • 2 replies
  • 0 likes

Android in car 4.2.1

Spotify was working in my car and I erased the sd card in error. Don't have the card as its a second hand car, Spotify is saying cannot log on as offline. It's not offline and all other devices are connecting. I have tried to install from my pc throu...

Newbie

Spotify was working in my car and I erased the sd card in error. Don't have the card as its a second hand car, Spotify is saying cannot log on as offline. It's not offline and all other devices are c...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

Musica trava o aplicativo

Olá, há umas semanas quando eu escuto certas músicas o aplicativo simplesmente trava, só reiniciando o meu celular o aplicativo volta ao normal. Mas sempre essas certas músicas causam esse problema, e além disso nem consigo escutá-las.Meu celular é u...

Casual Listener

Olá, há umas semanas quando eu escuto certas músicas o aplicativo simplesmente trava, só reiniciando o meu celular o aplicativo volta ao normal. Mas sempre essas certas músicas causam esse problema, ...

Bittencourt

Spotify Star

1686 Views

4 replies

0 likes

  • 1686 Views
  • 4 replies
  • 0 likes

Samsung smart tv

Why won't it let me login? I've logged in on 4 other devices without problems. Keeps saying something wrong with either username or password. Have re-typed many, many times.

Casual Listener

Why won't it let me login? I've logged in on 4 other devices without problems. Keeps saying something wrong with either username or password. Have re-typed many, many times.

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Basic Android

How do I get to my music once I login? Account options, upgrade, restore deleted lists, but nothing to get to the actual music. Please help.

Casual Listener

How do I get to my music once I login? Account options, upgrade, restore deleted lists, but nothing to get to the actual music. Please help.

lubos

Roadie

460 Views

2 replies

0 likes

  • 460 Views
  • 2 replies
  • 0 likes

Unable to delete cache

Hi everyone! I have this really nagging problem which I'm unable to fix without fetching an adapter for my microSD-card. The problem is that I'm unable to delete spotifys cache. And (probably somehow related) according to my filemanager, spotifys fol...

Regular

Hi everyone! I have this really nagging problem which I'm unable to fix without fetching an adapter for my microSD-card. The problem is that I'm unable to delete spotifys cache. And (probably somehow...

Rekcah

Regular

3726 Views

10 replies

1 likes

  • 3726 Views
  • 10 replies
  • 1 likes

Song playback is too fast

Help ! Spotify has been working great then recently after its been on for half an hour or so all the songs start playing too quickly. Its driving me mad and ruining the listening experience! Its the same regardless of whether using bluetooth, headpho...

Regular

Help ! Spotify has been working great then recently after its been on for half an hour or so all the songs start playing too quickly. Its driving me mad and ruining the listening experience! Its the ...

kerry17

Regular

10558 Views

4 replies

1 likes

  • 10558 Views
  • 4 replies
  • 1 likes

Spotify offline dosnt work

Hello, ive rebooted my Samsung Galaxy A3 2017 today and i have problem with Spotify offline mode. I cannot download my songs. I click download, device look like that it downloading but, when i turn off WIFI and data. I cannot play what i wanted downl...

Casual Listener

Hello, ive rebooted my Samsung Galaxy A3 2017 today and i have problem with Spotify offline mode. I cannot download my songs. I click download, device look like that it downloading but, when i turn o...

Jeymont

Casual Listener

758 Views

5 replies

0 likes

  • 758 Views
  • 5 replies
  • 0 likes

apagar histórico de reprodução das músicas

Não consigo apagar o histórico de reprodução das músicas e playlists executadas. Já vi outros usuarios perguntando mas nao acho a resposta. Apaguei no app do desktop mas no app do android continua. É chato ficar aquele monte de coisa ali sendo que vc...

Newbie

Não consigo apagar o histórico de reprodução das músicas e playlists executadas. Já vi outros usuarios perguntando mas nao acho a resposta. Apaguei no app do desktop mas no app do android continua. É...

18964 Views

0 replies

7 likes

  • 18964 Views
  • 0 replies
  • 7 likes

Automatic log-offs

I've seen other posts about this but they don't exactly address the problem I have.Whenever I want to launch the spotify app I have to log in each time. And whenever the app closes it logs me off. I can literally see where my last second ended for li...

Casual Listener

I've seen other posts about this but they don't exactly address the problem I have. Whenever I want to launch the spotify app I have to log in each time. And whenever the app closes it logs me off. ...

absolute_kq

Casual Listener

607 Views

4 replies

0 likes

  • 607 Views
  • 4 replies
  • 0 likes

Autoplay sometime doesn't work

Unlike a lot of other users I like the Autoplay feature (where Spotify starts the album radio after the album finishes) but often it doesn't start automatically. This is the same on both the Android and Mac versions (and I'm on the latest version for...

Roadie

Unlike a lot of other users I like the Autoplay feature (where Spotify starts the album radio after the album finishes) but often it doesn't start automatically. This is the same on both the Android ...

606 Views

0 replies

1 likes

  • 606 Views
  • 0 replies
  • 1 likes

Spotify Auto-Plays Randomly

Android Spotify App version 8.4.9.271 armV7 The app turns itself on and starts playing the last playlist I was listening to. This happens a couple times a day, and I cant find any sort of cause. When I close the app and stop the song, it will restart...

Newbie

Android  Spotify App version 8.4.9.271 armV7   The app turns itself on and starts playing the last playlist I was listening to. This happens a couple times a day, and I cant find any sor...

Joe

Community Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Playlists have disappeared

Hi folks, my premium membership cancelled because I missed one payment. Had to reset password last night and all my playlists have disappeared!! I have renewed my premium subscription and message states that it will automatically renew on 24/08/17. I...

Visitor

Hi folks, my premium membership cancelled because I missed one payment. Had to reset password last night and all my playlists have disappeared!! I have renewed my premium subscription and message sta...

261 Views

0 replies

0 likes

  • 261 Views
  • 0 replies
  • 0 likes

taking 2 minutes to log in on spotify. just giving me the no connection error before that time.

I have wifi on, other programs run just fine. From time to time spotify also dumps the downloaded music and forgets my designated folder for it. This has cost me about 60 euro's because i would go over my internet bundle without realising it. I liste...

Newbie

I have wifi on, other programs run just fine. From time to time spotify also dumps the downloaded music and forgets my designated folder for it. This has cost me about 60 euro's because i would go ov...

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
  • 0 likes

Family account doesnt show on the app

I created a new account and i started the 7 day premium trial. Just after that I accepted an invitation to enter a family plan and on the webpage it seems to have worked properly. Meanwhile on the phone it says that my account is a free account in th...

Newbie

I created a new account and i started the 7 day premium trial. Just after that I accepted an invitation to enter a family plan and on the webpage it seems to have worked properly. Meanwhile on the ph...

Joe

Community Legend

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

Blocco di spotify

Salve sono settimane ormai che non riesco ad ascoltare musica con spotify.Questo perche continua ad impallarsi rimanendo bloccato su un determinato spot pubblicitario.Dopo questo non va avanti.Ho gia provato a spegnere e riaccendere il dispositivo, a...

Newbie

Salve sono settimane ormai che non riesco ad ascoltare musica con spotify. Questo perche continua ad impallarsi rimanendo bloccato su un determinato spot pubblicitario. Dopo questo non va avanti. ...

troglofox

Newbie

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Spotify keeps shutting down in split screen on Android

I teach a cycle class and I use spotify and use the split screen option for the Samsung Galaxy S7, when Spotify runs on its own its fine but when I run Spotify with the split screen it shuts down pretty quick. I have signed onto my Spotify on someone...

Casual Listener

I teach a cycle class and I use spotify and use the split screen option for the Samsung Galaxy S7, when Spotify runs on its own its fine but when I run Spotify with the split screen it shuts down pre...

Joe

Community Legend

825 Views

1 replies

0 likes

  • 825 Views
  • 1 replies
  • 0 likes

Shutting down when in split mode on Android

I teach a cycle class and I use spotify and use the split screen option for the Samsung Galaxy S7, when Spotify runs on its own its fine but when I run Spotify with the split screen it shuts down pretty quick. I have signed onto my Spotify on someone...

Casual Listener

I teach a cycle class and I use spotify and use the split screen option for the Samsung Galaxy S7, when Spotify runs on its own its fine but when I run Spotify with the split screen it shuts down pre...

Joe

Community Legend

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

SD Card Music

I transferred music from my old phone to it's SD Card. But now on my new phone I can't access any music. I don't want to redownload every song since I have 300 songs. Can someone help me?Thanks,

Casual Listener

I transferred music from my old phone to it's SD Card. But now on my new phone I can't access any music. I don't want to redownload every song since I have 300 songs. Can someone help me? Thanks,

Hannah_97

Casual Listener

1217 Views

6 replies

0 likes

  • 1217 Views
  • 6 replies
  • 0 likes