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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194408 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194408 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535586 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439016 Views

565 replies

37 likes

Account
Free
  • 439016 Views
  • 565 replies
  • 37 likes

What is this?

What is this and why is it blocking my songs?

Casual Listener

What is this and why is it blocking my songs?

280 Views

0 replies

0 likes

  • 280 Views
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Save songs and albums separately

Prior to today, when I saved a song it could be found under "library- songs" and when I saved an album it could be found under "library - albums". Today, when I save a song, the album (with just that one song) is added to "library - album", and when ...

Casual Listener

Prior to today, when I saved a song it could be found under "library- songs" and when I saved an album it could be found under "library - albums". Today, when I save a song, the album (with just that...

cctomob

Newbie

5191 Views

6 replies

10 likes

  • 5191 Views
  • 6 replies
  • 10 likes

Spotify downloads all of my songs again

I have Spotify Premium and both streaming and download quality is set to extreme quality.For some strange reason the Spotify app on my Samsung phone starts to download all of my songs again. I turned the phone from flight mode back on to normal mode ...

Visitor

I have Spotify Premium and both streaming and download quality is set to extreme quality. For some strange reason the Spotify app on my Samsung phone starts to download all of my songs again. I turn...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Sharing songs on messenger and sharingplaylist

Hey. When I try to share songs on messenger, it shows up as a sample of a few seconds. Is it not possible to share a direct song link anymore?Is it possible to share a playlist where we can be more than one who is able to add songs to the list?

Casual Listener

Hey.   When I try to share songs on messenger, it shows up as a sample of a few seconds. Is it not possible to share a direct song link anymore? Is it possible to share a playlist where we ca...

Ferum

Casual Listener

2612 Views

2 replies

1 likes

  • 2612 Views
  • 2 replies
  • 1 likes

Solved!! downloaded to play offline

I downloaded the app on my phone but do I need to be a premium member to get spotify offline with music I have downloaded with the trial? I am going where there is no internet and would like to play music.

Newbie

I downloaded the app on my phone but do I need to be a premium member to get spotify offline with music I have downloaded with the trial?  I am going where there is no internet and would like to...

jsannn

Community Legend

587 Views

2 replies

0 likes

  • 587 Views
  • 2 replies
  • 0 likes

i am not abroad

im using samsung s7 i havent gone abroad and it says im abroad and i cant access my app on my phone.

Casual Listener

im using samsung s7  i havent gone abroad and it says im abroad and i cant access my app on my phone.

276 Views

0 replies

0 likes

  • 276 Views
  • 0 replies
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Aucun espace de stockage trouvé

Bonjour,lorsque je lance mon application Spotify, l'image reste grise et je reçois une notification me disant "aucun espace de stockage trouvé"Quelqu'un pourrait m'aider à remédier à ce probleme svp car je ne peux plus écouter de musique

Newbie

Bonjour,lorsque je lance mon application Spotify, l'image reste grise et je reçois une notification me disant "aucun espace de stockage trouvé" Quelqu'un pourrait m'aider à remédier à ce probleme sv...

MonsieurDed

Newbie

4841 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Import Option/ Opção de Importar

Hello, I saw some similar topics but none with adequate answers. I would like to know how to enable the option to import songs directly from the Android phone without the use of a Desktop, as my friends do. In their settings there appears an "Import"...

Casual Listener

Hello, I saw some similar topics but none with adequate answers. I would like to know how to enable the option to import songs directly from the Android phone without the use of a Desktop, as my frie...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
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BANKS not playing on Xperia

Anything by the artist Banks isn't playing on my phone, even after logging out and uninstalling. Still able to listen on desktop though. Any suggestions?

Newbie

Anything by the artist Banks isn't playing on my phone, even after logging out and uninstalling. Still able to listen on desktop though. Any suggestions?

294 Views

0 replies

0 likes

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Can't hide album radios from recently played, tried everything

I've tried literally everything, but my recently played still shows album radios. I've tried deleting cache (from the app's own settings, my phone's settings and also manually while my phone is plugged to my laptop), the whole app, deleting my user f...

Newbie

I've tried literally everything, but my recently played still shows album radios.   I've tried deleting cache (from the app's own settings, my phone's settings and also manually while my phone...

Joe

Community Legend

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Equalizador

De uma hora pra outra o equalizador sumiu do menu de configurações,já instalei novamente e continua a ficar sem essa função

Newbie

De uma hora pra outra o equalizador sumiu do menu de configurações,já instalei novamente e continua a ficar sem essa função

Margonari11

Newbie

743 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Google assistant pops up; songs skip forward midsong while listening on headset

Songs skip every few seconds while walking on a Note 4. Even with screen off. Using 3.5 jack with a splitter. Google assistant pops up over and over.

Newbie

Songs skip every few seconds while walking on a Note 4. Even with screen off.  Using 3.5 jack with a splitter.   Google assistant pops up over and over.

342 Views

0 replies

1 likes

  • 342 Views
  • 0 replies
  • 1 likes

My Discover reccomendations dissapeared

Hi...I have a Spotify premium account and I utilize Spotify on an LG Android smartphone...Anyways all of a sudden I clicked on the "Discover" tab today and all of a sudden the whole page is blank & wiped clean...why did this occur? I tried to do a re...

Roadie

Hi...I have a Spotify premium account and I utilize Spotify on an LG Android smartphone...Anyways all of a sudden I clicked on the "Discover" tab today and all of a sudden the whole page is blank &am...

aurorasz

Regular

1125 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Cant download songs on my wifi

i have a premium account, and for a long time now downloading my songs on my phone worked just fine. lately though, it wont download anymore. it says 0 of 1751 or 1 of 1751 downloaded and stays like that. i checked, it doesnt draw any data so it isnt...

Newbie

i have a premium account, and for a long time now downloading my songs on my phone worked just fine. lately though, it wont download anymore. it says 0 of 1751 or 1 of 1751 downloaded and stays like ...

362 Views

0 replies

0 likes

  • 362 Views
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  • 0 likes

Storage

Hey everyone. I have alot, and I mean alot of music. It was taking up all the space on my devise so I moved all the music from the device to my SD card from my filesson app. I have a Galaxy S5 btw. So I went back into Spotify and my music was not dow...

Casual Listener

Hey everyone. I have alot, and I mean alot of music. It was taking up all the space on my devise so I moved all the music from the device to my SD card from my filesson app. I have a Galaxy S5 btw. S...

busyb16

Casual Listener

974 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Unfixable lag ruining my life

I've been a Spotify premium subscriber for over a year now and for the past few months I've suffered from a consistent, annoyingly specific problem that customer support nor the internet has been able to help me with. The problem is that there is a c...

Casual Listener

I've been a Spotify premium subscriber for over a year now and for the past few months I've suffered from a consistent, annoyingly specific problem that customer support nor the internet has been abl...

328 Views

0 replies

0 likes

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I am having problems playing certain artists on my phone. Can anyone help?

I am having problems playing certain artists on my phone. I have a premium account and it works fine on my computer. However, when I try and play it on my phone it will not play. I checked with my friends account and his was working fine.

Newbie

I am having problems playing certain artists on my phone. I have a premium account and it works fine on my computer. However, when I try and play it on my phone it will not play. I checked with my fr...

379 Views

0 replies

1 likes

  • 379 Views
  • 0 replies
  • 1 likes

Saved songs missing but show as saved when I browse

I have around 800 saved songs which I download to my Android phone (s7). Recently I noticed that the list was really small and it kept playing old songs over and over. So I checked and there's only probably 100 songs on my saved list.I 'filtered' for...

Casual Listener

I have around  800 saved songs which I download to my Android phone (s7). Recently I noticed that the list was really small and it kept playing old songs over and over. So I checked and there's ...

Wfaz

Casual Listener

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Solved!! 80% of skrillex songs wont play, downloaded or streamed.

For some reason, i cant play the whole recess album by skrillex and plenty of other songs. Everything else seems fine, i even streamed it on windows 10 and its all good. It just wont play on my android. Any solutions?

Casual Listener

For some reason, i cant play the whole recess album by skrillex and plenty of other songs. Everything else seems fine, i even streamed it on windows 10 and its all good. It just wont play on my andro...

Plastikk

Music Fan

854 Views

1 replies

0 likes

  • 854 Views
  • 1 replies
  • 0 likes

Camera ratio is incorrect when scanning a code

I have a OnePlus 5, which has a 3:4 camera ratio by default. When I try to scan a code, the view gets stretched. I believe it's stretching 3:4 into 9:16, but I could be wrong. This is usually not a problem for most people because most phones have cam...

Casual Listener

I have a OnePlus 5, which has a 3:4 camera ratio by default. When I try to scan a code, the view gets stretched. I believe it's stretching 3:4 into 9:16, but I could be wrong. This is usually not a p...

544 Views

0 replies

0 likes

Android
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  • 0 likes