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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376387 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7568 Views

0 replies

7 likes

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Solved!! Not playing the next song

Im using spotify version 8.4.21.508 on the S7 Edge and its is not playing the next song automatically. Even when the playlists are available offline. I have already uninstalled, clear the cache and tried to play the playlists on the wifi and 4G Nothi...

Newbie

Im using spotify version 8.4.21.508 on the S7 Edge and its is not playing the next song automatically. Even when the playlists are available offline.   I have already uninstalled, clear t...

Joe

Community Legend

2257 Views

1 replies

0 likes

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Offline songs don't play when network is not available

Hi,I have been using Spotify with premium for about 2 years now.I was happy with the service until lately when I started to have an interrupted network moving in and out the subway (usual situation in a city). So here it is, I am aware that the song ...

Casual Listener

Hi, I have been using Spotify with premium for about 2 years now. I was happy with the service until lately when I started to have an interrupted network moving in and out the subway (usual situa...

233 Views

0 replies

0 likes

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Android auto only shuffle

Hi, I'm using spotify premium on a 2017 skoda octavia via android car. The problem is, when I start an album (for exemple dark side of the moon) in my library, only shuffle.Is this a known bug? I can not find how to play disk tracks in order ... The ...

Casual Listener

Hi, I'm using spotify premium on a 2017 skoda octavia via android car.   The problem is, when I start an album (for exemple dark side of the moon) in my library, only shuffle. Is this a known...

490 Views

0 replies

0 likes

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I just paid. Why does it keep saying I need premium.

I paid spotify yet it keeps telling me that I need to pay for premium in order to get access to certain features. Can someone please help me fix the problem.

Casual Listener

I  paid spotify yet it keeps telling me that I need to pay for premium in order to get access to certain features. Can someone please help me fix the problem. 

LaNiyah23

Casual Listener

319 Views

2 replies

0 likes

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Solved!! Android Auto doesn't work in offline mode

There isn't a way in Android Auto to play only offline music. This could be accomplished either through simply working in "offline mode" or by having some sort of smart playlist that contains only the downloaded songs. I have to pay for my data by th...

Casual Listener

There isn't a way in Android Auto to play only offline music. This could be accomplished either through simply working in "offline mode" or by having some sort of smart playlist that contains only th...

zer0three

Newbie

6136 Views

3 replies

0 likes

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There isnt playlists on my home page

I started the app and my home page gave me an error.There isnt playlists or another things in my home page.Please help me.

Casual Listener

I started the app and my home page gave me an error.There isnt playlists or another things  in my home page.Please help me.

Joe

Community Legend

570 Views

5 replies

0 likes

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Download de lista de reprodução foi cancelado

Prezados, Tenho tido problemas com o download de músicas em meu dispositivo Android.Uma lista de reprodução inteira que eu havia baixado para a utilização offline teve seu download cancelado inesperadamente (a chave de download foi para o lado esquer...

Newbie

Prezados,  Tenho tido problemas com o download de músicas em meu dispositivo Android. Uma lista de reprodução inteira que eu havia baixado para a utilização offline teve seu download cancelado...

247 Views

0 replies

0 likes

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Playlist

I need help. I created a playlist and then, few days ago, it "erased" itself. All the songs which were downloaded became "not downloaded". It happened twice and I don't know why. (My device is Android)

Newbie

I need help. I created a playlist and then, few days ago, it "erased" itself. All the songs which were downloaded became "not downloaded". It happened twice and I don't know why. (My device is Androi...

295 Views

0 replies

0 likes

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Erro na reprodução das playlists

Eu tenho spotify premiun e não consigo ouvir minhas músicas offline! Tem como solucionar isso?!Bom dia

Newbie

Eu tenho spotify premiun e não consigo ouvir minhas músicas offline! Tem como solucionar isso?! Bom dia 

210 Views

0 replies

0 likes

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Solved!! Help to delete the loading playlist please

The loading thingy can't be selected to delete , any solutions ? 

Visitor

The loading thingy can't be selected to delete , any solutions ?  

Joe

Community Legend

416 Views

1 replies

0 likes

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How do I remove a currently playing song from a currently playing playlist?

Hi! I'm a big fan of creating new playlist and fill them with a ton of songs, and then later remove the ones that doesn't fit. For instance my current "Fantasy" playlist where I collected all sorts of soundtracks from games and movies to use as backg...

Newbie

Hi!   I'm a big fan of creating new playlist and fill them with a ton of songs, and then later remove the ones that doesn't fit.   For instance my current "Fantasy" playlist where I col...

363 Views

0 replies

0 likes

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Solved!! Spotify and Volume Boosters

Ok, so here goes. I have signed up for Spotify premium for a while now, but am seriously thinking about just dumping the whole thing if I can't get this to work properly. Why would I continue to pay $120 a year for something that doesn't work right? ...

Regular

Ok, so here goes.   I have signed up for Spotify premium for a while now, but am seriously thinking about just dumping the whole thing if I can't get this to work properly. Why would I continu...

Tunetan

Casual Listener

131198 Views

12 replies

1 likes

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  • 12 replies
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Spotify keeps deleting downloaded songs

Hello everyone,I noticed scrolling down the forum that this is a very common problem without a real solution proposed so far. Spotify keeps deleting my downloaded songs. I tried all the solutions proposed by others users but nothing works fine:1. Dis...

Newbie

Hello everyone, I noticed scrolling down the forum that this is a very common problem without a real solution proposed so far.  Spotify keeps deleting my downloaded songs. I tried all the solu...

358 Views

0 replies

0 likes

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Spotify in Android Note 5 makes buzzing/lagging noise when playing with headphones

I've been having issues listening to spotify with my phone with the headphones. It also seems to only happen when the screen is off as well. It makes these bugging noises and lagging noises as well. Happens to both downloaded and non downloaded songs...

Casual Listener

I've been having issues listening to spotify with my phone with the headphones. It also seems to only happen when the screen is off as well. It makes these bugging noises and lagging noises as well. ...

tshaffer250

Casual Listener

1330 Views

1 replies

2 likes

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no setting to move downloaded songs to sd card

unlike some of the other posts I have seen stating that they're downloaded songs simply won't save to the sd card, but do have the option to. I have no setting at all, I used to, but when my phone was completely reset I redownloaded spotify and the s...

Newbie

unlike some of the other posts I have seen stating that they're downloaded songs simply won't save to the sd card, but do have the option to. I have no setting at all, I used to, but when my phone wa...

Joe

Community Legend

406 Views

1 replies

0 likes

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Can't login because spotify thinks im abroad

A couple of days ago I switched to a family premium subscription, spotify logged me out on all devices and when i went to log back in it wouldnt work on my phone. Spotify just gives me a message about travelling abroad for more than 14 days. First, t...

Newbie

A couple of days ago I switched to a family premium subscription, spotify logged me out on all devices and when i went to log back in it wouldnt work on my phone. Spotify just gives me a message abou...

Joe

Community Legend

392 Views

1 replies

0 likes

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Artist follow intermittently not persisted

Following an artist appears to have stopped working reliably for me on Android. The UI updates to show them as followed, but when I return to them immediately via a different screen they're not. The 2nd time I try it, the follow sticks. This is inter...

Casual Listener

Following an artist appears to have stopped working reliably for me on Android.   The UI updates to show them as followed, but when I return to them immediately via a different screen they're ...

211 Views

0 replies

0 likes

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Sharing function Down

The sharing function is down on my andriod device. When I try to share a song (in any way) the screen goes black and even takes me to the home screen of my phone.

Newbie

The sharing function is down on my andriod device. When I try to share a song (in any way) the screen goes black and even takes me to the home screen of my phone. 

547 Views

0 replies

1 likes

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Playlists voice search command for Android auto

What is the voice command to play a playlist in Android Auto? With my Amazon Echo, I can say "play starred playlist", and it does, but with Android Auto, it doesn't understand that command.

Roadie

What is the voice command to play a playlist in Android Auto? With my Amazon Echo, I can say "play starred playlist", and it does, but with Android Auto, it doesn't understand that command.

Spectre5

Casual Listener

3219 Views

2 replies

9 likes

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Problemas con zte blade a602

Se detiene constantemente la reproducción de la musica como puedo soluionar ya reinstale la app

Newbie

Se detiene constantemente la reproducción de la musica como puedo soluionar ya reinstale la app  

421 Views

0 replies

0 likes

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