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Please see below the current ongoing issues which are under investigation.

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • AFCM6456
  • Casual Listener
  • 42037 Views
  • 65 replies
  • 25 likes
  • 42037 Views
  • 65 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 877733 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 877733 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26304 Views
  • 4 replies
  • 0 likes
  • 26304 Views
  • 4 replies
  • 0 likes

Downloaded albums

Why do I keep losing my downloaded albums? This has happened several times and is really starting to get to me! The albums are still there, however I need to download every single one AGAIN! Not all data is lost as it never happens with my downloaded...

  • Casual Listener
  • Why do I keep losing my downloaded albums? This has happened several times and is really starting to get to me! The albums are still there, however I need to download every single one AGAIN! Not all ...
  • Smee1312
  • Casual Listener
  • 294 Views
  • 2 replies
  • 0 likes
  • 294 Views
  • 2 replies
  • 0 likes

Músicas offline no cartão SD

Não consigo salvar as músicas que eu baixo no cartão SD do meu celular (o modelo do celular é Moto G4 Play e o SD é um SanDisk classe 4)

  • Newbie
  • Não consigo salvar as músicas que eu baixo no cartão SD do meu celular (o modelo do celular é Moto G4 Play e o SD é um SanDisk classe 4)
  • 394 Views
  • 0 replies
  • 0 likes
  • 394 Views
  • 0 replies
  • 0 likes

Sd

No me detecta el almacenamiento SD    

Screenshot_20170908-204401.png
  • Casual Listener
  • No me detecta el almacenamiento SD       
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

Help me find a song!

The lyric is something like ' I'll wait for youuu' he sang it in a chilled voice and sang youuu in a bit of high voiced. The music video was in black and white, not fully I dont think. He had blonde hair and a beard. Heard it today the puregym.

  • Newbie
  • The lyric is something like ' I'll wait for youuu' he sang it in a chilled voice and sang youuu in a bit of high voiced. The music video was in black and white, not fully I dont think. He had blonde ...
  • 249 Views
  • 0 replies
  • 0 likes
  • 249 Views
  • 0 replies
  • 0 likes

Superuser Contribution Suggested Songs Only!

Recently Spotify has been slowly decreasing the amount of music you want to listen too, and have saved, and increasing the "suggested songs" they want to play. Today after updating however I was very displeased to see that now I can no longer even li...

  • Newbie
  • Recently Spotify has been slowly decreasing the amount of music you want to listen too, and have saved, and increasing the "suggested songs" they want to play. Today after updating however I was very...
  • Leonardo
  • Roadie
  • 490 Views
  • 1 replies
  • 0 likes
  • 490 Views
  • 1 replies
  • 0 likes

Superuser Contribution My phone doesnt have radio feature

I using spotify for a wile and i notice that my phon dont have a radio button,daily mixes too.Did i need to activate premium too use this feature???

  • Visitor
  • I using spotify for a wile and i notice that my phon dont have a radio button,daily mixes too.Did i need to activate premium too use this feature???
  • Leonardo
  • Roadie
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant connect to device

HiI got my brand new Bluesound Node2 connected to my Spotify and it worked fine until today. But now my Spotify will not connect to my Bluesound Node2.I have tried to reboot my Bluesound and uninstall both apps. I have even tried to connect with my w...

  • Newbie
  • Hi I got my brand new Bluesound Node2 connected to my Spotify and it worked fine until today. But now my Spotify will not connect to my Bluesound Node2. I have tried to reboot my Bluesound and unin...
  • Leonardo
  • Roadie
  • 893 Views
  • 1 replies
  • 0 likes
  • 893 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add support for Google ChromeCast

Latest update to Android Spotify now causing Chromecast 1st generation to freeze after casting. Rebootting Android, rebooting Chromecast, FDR for Chromecast and cache delete and reinstall all did not solve. Other apps still casting correctly so Spoti...

  • Newbie
  • Latest update to Android Spotify now causing Chromecast 1st generation to freeze after casting. Rebootting Android, rebooting Chromecast, FDR for Chromecast and cache delete and reinstall all did not...
  • Leonardo
  • Roadie
  • 321 Views
  • 1 replies
  • 1 likes
  • 321 Views
  • 1 replies
  • 1 likes

Superuser Contribution Duplicate Apps On Phone?!?

Hey everyone I need some help please, I've had Spotify for years & for some odd reason I have 2 Spotify Apps on my phone, they both open up the Spotify app though & I've tried uninstalling & reinstalling Spotify & it works but after a few minutes a d...

  • Casual Listener
  • Hey everyone I need some help please, I've had Spotify for years &  for some odd reason I have 2 Spotify Apps on my phone, they both open up the Spotify app though & I've tried uninstall...
  • Leonardo
  • Roadie
  • 4881 Views
  • 3 replies
  • 0 likes
  • 4881 Views
  • 3 replies
  • 0 likes

Superuser Contribution layout diff

So my friend has a iphone and a nice layout, but i have andriond im 2 versions up and have this **bleep**ty layout when do i get the new one

  • Casual Listener
  • So my friend has a iphone and a nice layout, but i have andriond im 2 versions up and have this **bleep**ty layout when do i get the new one
  • Leonardo
  • Roadie
  • 404 Views
  • 3 replies
  • 0 likes
  • 404 Views
  • 3 replies
  • 0 likes

Problemas con la app

Hola! Tengonun huawei y530 quebllevo utilizándola hace unas semanas con spotify...él problema esta en que se cierra cada vez que salgo, ejemploPongo a reproducir una canción y quiero contestar un mensaje, me salgo para contestar y es al instante o un...

  • Newbie
  • Hola!  Tengonun huawei y530 quebllevo utilizándola hace unas semanas con spotify... él problema esta en que se cierra cada vez que salgo, ejemplo Pongo a reproducir una canción y quiero conte...
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

Superuser Contribution Use local files from my PC to download in my Android is not work

I am trying to make a new playlist from my local files to download to my Android Phone but when I check ''download'' in my phone these songs are not downloaded

  • Newbie
  • I am trying to make a new playlist from my local files to download to my Android Phone but when I check ''download'' in my phone these songs are not downloaded 
  • Leonardo
  • Roadie
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Superuser Contribution No more sound onChromecast

Since the last update there is no more sound via chromecast...Chromecast works perfectly with YouTube...

  • Casual Listener
  • Since the last update there is no more sound via chromecast... Chromecast works perfectly with YouTube...
  • Leonardo
  • Roadie
  • 433 Views
  • 4 replies
  • 2 likes
  • 433 Views
  • 4 replies
  • 2 likes

Can't play a certain album

Hello,I can't play a certain album. To be more specific there is a certain album that I can't even find through search. I find it when I search for it on another device with a different account. Even if I share this album to myself I can't get to pla...

  • Casual Listener
  • Hello, I can't play a certain album. To be more specific there is a certain album that I can't even find through search. I find it when I search for it on another device with a different account. Ev...
  • ProDask
  • Casual Listener
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Offline music

I purchased premium so I can listen to music without having wifi, but when I select my playlist it says my playlist is not available. I had already downloaded all my songs in "your library". What do I need to do to listen to my playlist offline?

  • Newbie
  • I purchased premium so I can listen to music without having wifi, but when I select my playlist it says my playlist is not available.  I had already downloaded all my songs in "your library". &...
  • Titox
  • Roadie
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Detect SD

hOLA, BUENAS TARDES, NO ME RECONOCE MI TARJETA SD DESDE LA ULTIMA ACTUALIZACION Y QUIERO BAJAR MI PLAYLIST PERO SE VA AL INTERNO YA CAMBIEN DOS SD PORQUE PENSE QUE ERA EL PROBLEMA PERO NO ME LO DETECTA, YA FORMATEE EL TELEFONO

  • Casual Listener
  • hOLA, BUENAS TARDES, NO ME RECONOCE MI TARJETA SD DESDE LA ULTIMA ACTUALIZACION Y QUIERO BAJAR MI PLAYLIST PERO SE VA AL INTERNO YA CAMBIEN DOS SD PORQUE PENSE QUE ERA EL PROBLEMA PERO NO ME LO DETEC...
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes

Solved!! Background playing trouble

When ı try to listen spotify in background music usually stop after 1 song or a few minutes after and it continues if you open spotify again but if you put it in background again it stops!! It is annoying please help about that. I can't enjoy my run ...

  • Casual Listener
  • When ı try to listen spotify in background music usually stop after 1 song or a few minutes after and it continues if you open spotify again but if you put it in background again it stops!! It is ann...
  • Burkine
  • Casual Listener
  • 948 Views
  • 2 replies
  • 0 likes
  • 948 Views
  • 2 replies
  • 0 likes

It's time again to ask Spotify for an option to disable Spotify Connect

It seems like just about every suggestion I've seen on these forums gets marked "not right now" by the moderators, but this is one that needs to be brought up over and over until something is done about it. I'm tired of unlocking my screen to see tha...

  • Music Fan
  • It seems like just about every suggestion I've seen on these forums gets marked "not right now" by the moderators, but this is one that needs to be brought up over and over until something is done ab...
  • 253 Views
  • 0 replies
  • 5 likes
  • 253 Views
  • 0 replies
  • 5 likes

Sync various speakers on different platforms

Hi, I have both and Ecobee4 smart thermostat with Alexa (Amazon) and various Google products (Google Home and Chromecast). Does Spotify app allows to sync the play between various units to create a multi-room setup? Thanks!

  • Newbie
  • Hi, I have both and Ecobee4 smart thermostat with Alexa (Amazon) and various Google products (Google Home and Chromecast). Does Spotify app allows to sync the play between various units to create a m...
  • 384 Views
  • 0 replies
  • 1 likes
  • 384 Views
  • 0 replies
  • 1 likes

Solved!! Moved downloaded spotify songs to SD card, now I can't play them

Had a bunch of playlists downloaded, did the apps2 SD thing and moved all my data to my SD card but now spotify won't recognize the songs in my playlists as downloaded and I don't want to eat up data when I am off line. Any tips on how I should've do...

  • Newbie
  • Had a bunch of playlists downloaded, did the apps2 SD thing and moved all my data to my SD card but now spotify won't recognize the songs in my playlists as downloaded and I don't want to eat up data...
  • havenemperor
  • Regular
  • 19579 Views
  • 15 replies
  • 0 likes
  • 19579 Views
  • 15 replies
  • 0 likes