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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194487 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194487 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535699 Views

78 replies

3 likes

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  • 78 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439272 Views

565 replies

37 likes

Account
Free
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  • 37 likes

not playing all the music in my playlist

I have the problem that a lot of music can't be played on my android. It is all random numbers that can't play and I've downloaded them all.I have premium and already deleted and installed Spotify again but then nothing changed. Can someone help me?

Newbie

I have the problem that a lot of music can't be played on my android.  It is all random numbers that can't play and I've downloaded them all. I have premium and already deleted and installed S...

280 Views

0 replies

0 likes

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[ANDROID] I cannot play certain song on spotify on ny mobile

Hi everyone, it's been a few days since I cannot play certain sings like Frank ocean's albums, I click on the song but nothing happens, If i am playing another song that song suddenly stops, I have tried removing the app and installing it again but n...

Newbie

Hi everyone, it's been a few days since I cannot play certain sings like Frank ocean's albums, I click on the song but nothing happens, If i am playing another song that song suddenly stops, I have t...

NelioJ23

Newbie

627 Views

2 replies

3 likes

  • 627 Views
  • 2 replies
  • 3 likes

Sound is way too low with Spotify on Android connected to Uconnect Bluetooth

Hello, I have been having this problem ever since I signed up for Spotify. No matter what I try I have to turn the volume up to the highest to hear my sounds in my vehicle. I just purchased a new phone a few weeks ago and installed Spotify. I connect...

Newbie

Hello,   I have been having this problem ever since I signed up for Spotify.  No matter what I try I have to turn the volume up to the highest to hear my sounds in my vehicle.  I jus...

471 Views

0 replies

0 likes

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Place of SD card on Android

Hello. I do not know on the phone. My smartphone is not the best, I'm a premium user. I would like to know how much memory the application occupies if it has the maximum number of tracks? And do they occupy a lot of space? Please help me

Newbie

Hello. I do not know on the phone. My smartphone is not the best, I'm a premium user. I would like to know how much memory the application occupies if it has the maximum number of tracks? And do they...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
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Spotify uses mobile data even though it is disabled?!

Hi, Ive got a Problem with my Spotify app on Android. It downloads offline Songs via mobile data even though i disabled that in the settings. Nearly killed all my mobile traffic... Anyone got an idea why that happens? Thank you!

Newbie

Hi,   Ive got a Problem with my Spotify app on Android. It downloads offline Songs via mobile data even though i disabled that in the settings. Nearly killed all my mobile traffic... Anyone go...

frap_gadz

Regular

856 Views

2 replies

2 likes

  • 856 Views
  • 2 replies
  • 2 likes

Bug or coincident?

It was yesterday, 8. October.2017 at around 21.00 I had a new ablum ("Thank You" from Meghan Trainor) added at around 11.00 in my B.E.A.M.E.R Playlist (164 songs). Then I started it ~21.00 and the playlist was in shuffle mode. But all of the Meghan T...

Regular

It was yesterday, 8. October.2017 at around 21.00   I had a new ablum ("Thank You" from Meghan Trainor) added at around 11.00 in my B.E.A.M.E.R Playlist (164 songs). Then I started it ~21.00 a...

350 Views

0 replies

0 likes

  • 350 Views
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  • 0 likes

App downloading over mobile when "Download using cellular" is off.

I have an issue with the Spotify app for android whereby the songs in my offline playlists are being synced using mobile data despite the "Download using cellular" option being off. What I believe is happening is that the app begins the download over...

Regular

I have an issue with the Spotify app for android whereby the songs in my offline playlists are being synced using mobile data despite the "Download using cellular" option being off.   Wha...

432 Views

0 replies

0 likes

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Spotify won't download songs or playlists on wifi, only cellular.

Hello. I haven't had any issues using spotify previously but starting today, I do. On my mobile device (Glalaxy S8), I enable the download toggle for my song library so that I may listen to my music offline. However, all this seems to do is create a ...

Newbie

Hello. I haven't had any issues using spotify previously but starting today, I do. On my mobile device (Glalaxy S8), I enable the download toggle for my song library so that I may listen to my music ...

2112 Views

0 replies

6 likes

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  • 6 likes

Rewind/Fast forward with Android Auto

Is there a way to fast forward or rewind in Android Auto? I missed part of a song because it was still playing while a text message was read and I tried to rewind it by holding down the previous button. Instead of rewinding, it just went back a few s...

Roadie

Is there a way to fast forward or rewind in Android Auto? I missed part of a song because it was still playing while a text message was read and I tried to rewind it by holding down the previous butt...

Xenzu

Newbie

8379 Views

7 replies

14 likes

  • 8379 Views
  • 7 replies
  • 14 likes

Não consigo acessar a opção de armazenamento em micro sd

Tenho um plano familiar do Spotify e até recentemente conseguia usar o meu cartão micro SD com 128gb para armazenar as músicas. Ontem recebi a notificação de que não havia espaço em disco. Então percebi que a opção armazenamento em micro SD havia sum...

Newbie

Tenho um plano familiar do Spotify e até recentemente conseguia usar o meu cartão  micro SD com 128gb para armazenar as músicas. Ontem recebi a notificação de que não havia espaço em disco. Entã...

Jkjoao

Newbie

975 Views

1 replies

1 likes

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  • 1 likes

Will not play songs on my playlist

I am on a Galaxy S7, but when I press "Shuffle Play", Spotify picks a song that are not on my playlist. I can be sure of this because it is a 7 song playlist. I can turn off shuffle, but it is still a freaking pain in the a*s! Why can we not just pic...

Visitor

I am on a Galaxy S7, but when I press "Shuffle Play", Spotify picks a song that are not on my playlist.  I can be sure of this because it is a 7 song playlist.  I can turn off shuffle, but ...

Joe

Community Legend

538 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Unable to login. Spotify was set offline in cell phone.

For some reason my cell phone got disconnected from Spotify last night. Now when I try to log in it tells me that, since it was set to work offline before that, it is unable to log in, that I should connect to the internet. My cellphone is online but...

Casual Listener

For some reason my cell phone got disconnected from Spotify last night. Now when I try to log in it tells me that, since it was set to work offline before that, it is unable to log in, that I should ...

Joe

Community Legend

679 Views

3 replies

0 likes

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Spotify stops in background!!!!

Hey guys, so im listening to spotify and then I want to go on another app (like Clash Royale) and then spotify just stops!!!! Its so frustrating. I have premium, with my Galaxy S6 Edge, Android 6.1

Casual Listener

Hey guys, so im listening to spotify and then I want to go on another app (like Clash Royale) and then spotify just stops!!!! Its so frustrating. I have premium, with my Galaxy S6 Edge, Android 6.1

Digo001

Newbie

62783 Views

7 replies

3 likes

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  • 7 replies
  • 3 likes

Can't find any of my playlists after refreshing premium subscription

I got a new phone and had to re pay for my premium spotify. I've tried logging back in with fb and regularly and my old playlists from when before I had premium like a year ago is all thats showing up

Newbie

I got a new phone and had to re pay for my premium spotify. I've tried logging back in with fb and regularly and my old playlists from when before I had premium like a year ago is all thats showing up

Joe

Community Legend

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Album artwork missing for local files

I've recently downloaded 4 songs from Soundcloud and transferred them to Spotify. The album artwork shows up on the desktop version of Spotify but the album artwork is missing on my Galaxy S6. What is the solution to my problem?

Newbie

I've recently downloaded 4 songs from Soundcloud and transferred them to Spotify.  The album artwork shows up on the desktop version of Spotify but the album artwork is missing on...

Joe

Community Legend

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Crash when attempting to share a song

This has just started happening recently on Android - the app will crash anytime I try to share a song (from the three-dot menu, tap share, and the app will crash/restart). This means I can't share songs, obviously, and is very annoying. Already trie...

Casual Listener

This has just started happening recently on Android - the app will crash anytime I try to share a song (from the three-dot menu, tap share, and the app will crash/restart). This means I can't share s...

Joe

Community Legend

2240 Views

2 replies

5 likes

  • 2240 Views
  • 2 replies
  • 5 likes

Stops working

When I put on my music and I exit out of the app, I go to a new one and my music stops. The notification thing goes away, the lock screen thing goes away, it shuts off completely. I have an LG. How do I fix this?

Newbie

When I put on my music and I exit out of the app, I go to a new one and my music stops. The notification thing goes away, the lock screen thing goes away, it shuts off completely. I have an LG. How d...

Joe

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Bluetooth streaming problems - BMW

So, I'm having a new problem in my car (BMW F20 LCI) when listening to music.Connect my phone and everything works just fine. Music plays as it should until I get a phone call, when the phonecall ends the music will not start playing again. In the Sp...

Regular

So, I'm having a new problem in my car (BMW F20 LCI) when listening to music. Connect my phone and everything works just fine.   Music plays as it should until I get a phone call, when the ...

842 Views

0 replies

1 likes

  • 842 Views
  • 0 replies
  • 1 likes

Ability to see which of my playlists a song is in

I am using Spotify on a Samsung S7 with an additional SD Card (which is also the location for my Spotify Downloads). Regularly the App lost my downloads and switch bach the internal storage within the configuration. I am not sure whats triggers this ...

Newbie

I am using Spotify on a Samsung S7 with an additional SD Card (which is also the location for my Spotify Downloads).   Regularly the App lost my downloads and switch bach the internal storage ...

322 Views

0 replies

0 likes

  • 322 Views
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Solved!! Changing downloaded music quality.

Hello. All my music is downloaded on normal quality. I have premium, how can I change the quality to high or extreme. Thanks Preshfoof

Visitor

Hello.    All my music is downloaded on normal quality.  I have premium,  how can I change the quality to high or extreme.   Thanks   Preshfoof

InfusionGB

Roadie

3985 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes