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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388073 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8053 Views

0 replies

7 likes

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Music being deleted

Hi,This is a constant problem I have. I download albums to save offline and sometimes in the next fewf days it automatically deletes. This happens multiple times most recently yesterday I downloaded 3 albums from the Underachievers and today I have j...

Newbie

Hi, This is a constant problem I have. I download albums to save offline and sometimes in the next fewf days it automatically deletes. This happens multiple times most recently yesterday I downloade...

LucasMusic001

Newbie

289 Views

1 replies

0 likes

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  • 1 replies
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Download does not work over wi-fi - only over cellular

Hi all. Really annoying problem on my android Pixel running android 8.0.0 It won't download using WiFi. If I select a playlist to download, it starts trying to download via wifi but never gets anywhere/starts. Then if I turn on the option to 'downloa...

Regular

Hi all.   Really annoying problem on my android Pixel running android 8.0.0   It won't download using WiFi. If I select a playlist to download, it starts trying to download via wifi but...

Bigbob666

Regular

1070 Views

3 replies

0 likes

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Borro canciones y sigue creciendo los datos

Tengo Spotify Premium y como he visto que los datos de almacenamiento son altos. He borrado algunas canciones. Pero me sorprende que NO bajan los megas almacenados.¿Por que puede ser?

Newbie

Tengo Spotify Premium y como he visto que los datos de almacenamiento son altos. He borrado algunas canciones. Pero me sorprende que NO bajan los megas almacenados. ¿Por que puede ser?

267 Views

0 replies

0 likes

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Superuser Contribution Collaborative Playlist not working

Hi, I created a playlist and turn this as collaborative and shared with my friends, but they can't add a music on this playlist (they're reported that followed the playlist after open the shared link, but when search a music and select the option "Ad...

Casual Listener

Hi,  I created a playlist and turn this as collaborative and shared with my friends, but they can't add a music on this playlist (they're reported that followed the playlist after open the shar...

709 Views

0 replies

3 likes

  • 709 Views
  • 0 replies
  • 3 likes

My downloads disappear

Hy,Now it's the 6th time in the last month, that all the albums that I've downloaded are no longer downloaded. It's very enjoying to search my whole library to separate the album's that i've downloaded and those I don't. My playlist doesn't delete hi...

Casual Listener

Hy, Now it's the 6th time in the last month, that all the albums that I've downloaded are no longer downloaded. It's very enjoying to search my whole library to separate the album's that i've downlo...

danils

Casual Listener

762 Views

2 replies

2 likes

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Download music disappears

Right, now having g for he last month read all of he answers to this same question...... Why the fudge is my music still disappearing from my downloads.... I am Fuming, I pay my fee etc.... Why is his still a problem, I have tried EVERYTHING recommen...

Casual Listener

Right, now having g for he last month read all of he answers to this same question...... Why the fudge is my music still disappearing from my downloads.... I am Fuming, I pay my fee etc.... Why is hi...

305 Views

0 replies

0 likes

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Solved!! Not playing the next song

Im using spotify version 8.4.21.508 on the S7 Edge and its is not playing the next song automatically. Even when the playlists are available offline. I have already uninstalled, clear the cache and tried to play the playlists on the wifi and 4G Nothi...

Newbie

Im using spotify version 8.4.21.508 on the S7 Edge and its is not playing the next song automatically. Even when the playlists are available offline.   I have already uninstalled, clear t...

Joe

Community Legend

2275 Views

1 replies

0 likes

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  • 1 replies
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Offline songs don't play when network is not available

Hi,I have been using Spotify with premium for about 2 years now.I was happy with the service until lately when I started to have an interrupted network moving in and out the subway (usual situation in a city). So here it is, I am aware that the song ...

Casual Listener

Hi, I have been using Spotify with premium for about 2 years now. I was happy with the service until lately when I started to have an interrupted network moving in and out the subway (usual situa...

240 Views

0 replies

0 likes

  • 240 Views
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Android auto only shuffle

Hi, I'm using spotify premium on a 2017 skoda octavia via android car. The problem is, when I start an album (for exemple dark side of the moon) in my library, only shuffle.Is this a known bug? I can not find how to play disk tracks in order ... The ...

Casual Listener

Hi, I'm using spotify premium on a 2017 skoda octavia via android car.   The problem is, when I start an album (for exemple dark side of the moon) in my library, only shuffle. Is this a known...

503 Views

0 replies

0 likes

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I just paid. Why does it keep saying I need premium.

I paid spotify yet it keeps telling me that I need to pay for premium in order to get access to certain features. Can someone please help me fix the problem.

Casual Listener

I  paid spotify yet it keeps telling me that I need to pay for premium in order to get access to certain features. Can someone please help me fix the problem. 

LaNiyah23

Casual Listener

330 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Android Auto doesn't work in offline mode

There isn't a way in Android Auto to play only offline music. This could be accomplished either through simply working in "offline mode" or by having some sort of smart playlist that contains only the downloaded songs. I have to pay for my data by th...

Casual Listener

There isn't a way in Android Auto to play only offline music. This could be accomplished either through simply working in "offline mode" or by having some sort of smart playlist that contains only th...

zer0three

Newbie

6186 Views

3 replies

0 likes

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  • 3 replies
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There isnt playlists on my home page

I started the app and my home page gave me an error.There isnt playlists or another things in my home page.Please help me.

Casual Listener

I started the app and my home page gave me an error.There isnt playlists or another things  in my home page.Please help me.

Joe

Community Legend

607 Views

5 replies

0 likes

  • 607 Views
  • 5 replies
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Download de lista de reprodução foi cancelado

Prezados, Tenho tido problemas com o download de músicas em meu dispositivo Android.Uma lista de reprodução inteira que eu havia baixado para a utilização offline teve seu download cancelado inesperadamente (a chave de download foi para o lado esquer...

Newbie

Prezados,  Tenho tido problemas com o download de músicas em meu dispositivo Android. Uma lista de reprodução inteira que eu havia baixado para a utilização offline teve seu download cancelado...

256 Views

0 replies

0 likes

  • 256 Views
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Playlist

I need help. I created a playlist and then, few days ago, it "erased" itself. All the songs which were downloaded became "not downloaded". It happened twice and I don't know why. (My device is Android)

Newbie

I need help. I created a playlist and then, few days ago, it "erased" itself. All the songs which were downloaded became "not downloaded". It happened twice and I don't know why. (My device is Androi...

319 Views

0 replies

0 likes

  • 319 Views
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Erro na reprodução das playlists

Eu tenho spotify premiun e não consigo ouvir minhas músicas offline! Tem como solucionar isso?!Bom dia

Newbie

Eu tenho spotify premiun e não consigo ouvir minhas músicas offline! Tem como solucionar isso?! Bom dia 

220 Views

0 replies

0 likes

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Solved!! Help to delete the loading playlist please

The loading thingy can't be selected to delete , any solutions ? 

Visitor

The loading thingy can't be selected to delete , any solutions ?  

Joe

Community Legend

423 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

How do I remove a currently playing song from a currently playing playlist?

Hi! I'm a big fan of creating new playlist and fill them with a ton of songs, and then later remove the ones that doesn't fit. For instance my current "Fantasy" playlist where I collected all sorts of soundtracks from games and movies to use as backg...

Newbie

Hi!   I'm a big fan of creating new playlist and fill them with a ton of songs, and then later remove the ones that doesn't fit.   For instance my current "Fantasy" playlist where I col...

366 Views

0 replies

0 likes

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Solved!! Spotify and Volume Boosters

Ok, so here goes. I have signed up for Spotify premium for a while now, but am seriously thinking about just dumping the whole thing if I can't get this to work properly. Why would I continue to pay $120 a year for something that doesn't work right? ...

Regular

Ok, so here goes.   I have signed up for Spotify premium for a while now, but am seriously thinking about just dumping the whole thing if I can't get this to work properly. Why would I continu...

Tunetan

Casual Listener

131721 Views

12 replies

1 likes

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Spotify keeps deleting downloaded songs

Hello everyone,I noticed scrolling down the forum that this is a very common problem without a real solution proposed so far. Spotify keeps deleting my downloaded songs. I tried all the solutions proposed by others users but nothing works fine:1. Dis...

Newbie

Hello everyone, I noticed scrolling down the forum that this is a very common problem without a real solution proposed so far.  Spotify keeps deleting my downloaded songs. I tried all the solu...

368 Views

0 replies

0 likes

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Spotify in Android Note 5 makes buzzing/lagging noise when playing with headphones

I've been having issues listening to spotify with my phone with the headphones. It also seems to only happen when the screen is off as well. It makes these bugging noises and lagging noises as well. Happens to both downloaded and non downloaded songs...

Casual Listener

I've been having issues listening to spotify with my phone with the headphones. It also seems to only happen when the screen is off as well. It makes these bugging noises and lagging noises as well. ...

tshaffer250

Casual Listener

1343 Views

1 replies

2 likes

  • 1343 Views
  • 1 replies
  • 2 likes