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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Song repeats..

No matter which Album or artist is playing after the 3rd or 4th song plays it repeats that last song that was played but it's showing on the cue as if the next song is playing...??? So I need to go arrow back then arrow forward in order to play the n...

Newbie

No matter which Album or artist is playing after the 3rd or 4th song plays it repeats that last song that was played but it's showing on the cue as if the next song is playing...??? So I need to go a...

419 Views

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Got premium but not able to repeat a song

I used a 10€ card to ger Spotify premium but now i want to repeat the songs and it only gives me the option to repeat all songs in my album or not to repeat at all, anyone got an idea why?

Casual Listener

I used a 10€ card to ger Spotify premium but now i want to repeat the songs and it only gives me the option to repeat all songs in my album or not to repeat at all, anyone got an idea why?

SemZeelen

Casual Listener

1243 Views

4 replies

0 likes

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Premium does not work on my phone

Hey guys, i bought Premium a few days ago. On my pc i dont have any problems but on my phone, it wont work. When im skipping for instance, it says its a premium feature etc. but its my Premium account.

Newbie

Hey guys, i bought Premium a few days ago. On my pc i dont have any problems but on my phone, it wont work. When im skipping for instance, it says its a premium feature etc. but its my Premium accoun...

Joe

Community Legend

618 Views

1 replies

0 likes

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Solved!! Why is There an Ad for Chipotle on my phone? I'm a premium member.

Latest update to the Android app shows a graphic of the artist/song/album/whatever that fills the phone screen while the app is running. The graphic has an advertisement in it. I don't want to see Chipotle's logo on my phone. That's why I pay for Spo...

Music Fan

Latest update to the Android app shows a graphic of the artist/song/album/whatever that fills the phone screen while the app is running.    The graphic has an advertisement in it.  I...

dirtySpots

Music Fan

986 Views

2 replies

1 likes

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Chromecast devices not visible unless I force-close app and relaunch.

At least half the time I use spotify on my android devices, my chromecasts (1 video and 2 audio) are not visible unless I either force-close and relaunch the app, reconnect wifi, or both. Other apps have no difficulty detecting chromecasts on the net...

Newbie

At least half the time I use spotify on my android devices, my chromecasts (1 video and 2 audio) are not visible unless I either force-close and relaunch the app, reconnect wifi, or both. Other apps ...

mapex

Newbie

898 Views

1 replies

4 likes

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  • 1 replies
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Suggested Songs Playing Mid-album

I have premium, but when i play albums from my library I'm still getting suggested songs in the middle of them. Is there a way to stop this?

Casual Listener

I have premium, but when i play albums from my library I'm still getting suggested songs in the middle of them. Is there a way to stop this?

aka-maggie

Casual Listener

588 Views

4 replies

0 likes

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[ANDROID] not possible to skip songs

Hey guys, I dont know whats going on... Bought Spotify Premium today. Everythin works ( downloading songs and so on ) expect skiping songs as i want after 5 or 6 times skipping it says "go and get Premium"... Any ideas? have a nice day all

Newbie

Hey guys,   I dont know whats going on... Bought Spotify Premium today. Everythin works ( downloading songs and so on ) expect skiping songs as i want after 5 or 6 times skipping it says "go a...

Joe

Community Legend

548 Views

1 replies

0 likes

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Songs playing one after the other

When I try to play an album or playlist on my android, it will play one song and then I have to hit next in order for the next song to play. Songs won't play automatically.

Newbie

When I try to play an album or playlist on my android, it will play one song and then I have to hit next in order for the next song to play. Songs won't play automatically.

Joe

Community Legend

950 Views

1 replies

0 likes

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Sounds getting interrupted

There are times that sounds get interrupted whenever I perform a task on Twitter, like pressing home icon, search, etc. This doesn't happen very often, but I would like to know if this is on Twitter's side.

Newbie

There are times that sounds get interrupted whenever I perform a task on Twitter, like pressing home icon, search, etc. This doesn't happen very often, but I would like to know if this is on Twitter'...

311 Views

0 replies

0 likes

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Daily mix

I accidentally pressed this button on a song. Is there a way to undo this?

Newbie

I accidentally pressed this 🚫 button on a song. Is there a way to undo this?

Joe

Community Legend

318 Views

1 replies

0 likes

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Can't log in

Ever since the last update I haven't been able to log into the android app. It accepts my email and my password, logs into my acc, shows me that I am offline and immediately kicks me off the account!

Newbie

Ever since the last update I haven't been able to log into the android app. It accepts my email and my password, logs into my acc, shows me that I am offline and immediately kicks me off the account!

266 Views

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0 likes

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Won't let me login

I recently updated my computer so I got logged out of my account and now it says it wont let me log back in. I can login online but with the app it wont let me (both on my phone and my laptop). It says my country does not match the one in my profile ...

Newbie

I recently updated my computer so I got logged out of my account and now it says it wont let me log back in.  I can login online but with the app it wont let me (both on my phone and my laptop)....

Joe

Community Legend

451 Views

1 replies

0 likes

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No tengo la misma libertad para escuchar musica en android que en pc

Pues bien. En el computador puedo escuchar las canciones que quiera...hace poco instalé la app en android y todo aparece bloqueado (letras grises) y la unica forma para escuchar musica es en modo aleatorio. Ademas que me restringe algunas opciones de...

Newbie

Pues bien. En el computador puedo escuchar las canciones que quiera...hace poco instalé la app en android y todo aparece bloqueado (letras grises) y la unica forma para escuchar musica es en modo ale...

331 Views

0 replies

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Desvincular facebook

Anteriormente tentei conectar uma conta antiga do facebook ao Spotify Premium, porém não foi possível pq ja tinha feito uma conta gratuita sem querer. Agora mudei de facebook e tentei conectá-la porém a mensagem que diz que está vinculada em outra co...

Newbie

Anteriormente tentei conectar uma conta antiga do facebook ao Spotify Premium, porém não foi possível pq ja tinha feito uma conta gratuita sem querer. Agora mudei de facebook e tentei conectá-la poré...

Bittencourt

Spotify Star

646 Views

1 replies

0 likes

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Earphone buttons not working anymore

Hi, guys. I have a LG G3 - Android 6.0 Marshmallow - and I use a regular samsung earphone (S4 reagular smartphone). I have been using this earphone and Spotify for about 3/4 months and before that, I used the Rocket Player with no problem.But since t...

Newbie

Hi, guys.   I have a LG G3 - Android 6.0 Marshmallow - and I use a regular samsung earphone (S4 reagular smartphone). I have been using this earphone and Spotify for about 3/4 months and befor...

450 Views

0 replies

0 likes

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Mobile app freezes and crashes All. The. Time.

Hey can anyone tell me why this mobile app freezes and crashes at least 12 times a day? So frustrating paying for this and having my workout interrupted 10 times bc my app randomly freezes.

Newbie

Hey can anyone tell me why this mobile app freezes and crashes at least 12 times a day? So frustrating paying for this and having my workout interrupted 10 times bc my app randomly freezes.

470 Views

0 replies

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Premium Spotify wont keep songs downloaded.

I have more then enough room for downloading songs from spotify to my android. I dowloaded all the songs ( about 1350 of them) on my android. It showed a few days ago they all had the green download arrow beside them and the download was switched to ...

Newbie

I have more then enough room for downloading songs from spotify to my android. I dowloaded all the songs ( about 1350 of them) on my android. It showed a few days ago they all had the green download ...

smjohnson5683

Newbie

927 Views

3 replies

0 likes

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Will not let me log in on my phone.

When I try to open app I get a screen with 3 options. Subscribe, log in with Facebook or log in. I always have used Facebook to log in but it won't let me anymore. A message pops up saying that I am in offline mode and that Ihave to be online to log ...

Casual Listener

When I try to open app I get a screen with 3 options. Subscribe, log in with Facebook or log in.  I always have used Facebook to log in but it won't let me anymore.  A message pops up sayin...

Diggerdave

Casual Listener

469 Views

2 replies

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Android in car 4.2.1

Spotify was working in my car and I erased the sd card in error. Don't have the card as its a second hand car, Spotify is saying cannot log on as offline. It's not offline and all other devices are connecting. I have tried to install from my pc throu...

Newbie

Spotify was working in my car and I erased the sd card in error. Don't have the card as its a second hand car, Spotify is saying cannot log on as offline. It's not offline and all other devices are c...

304 Views

0 replies

0 likes

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