Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

114909 Views

27 replies

4 likes

  • 114909 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231063 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231063 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590281 Views

79 replies

3 likes

  • 590281 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485028 Views

580 replies

42 likes

Account
Free
  • 485028 Views
  • 580 replies
  • 42 likes

A

No puedo descargar me sigue diciendo que me suscriba a premium y ya lo hice y no me deja cambiar de cancion ni para atras ni para delante ayudaaaa

Casual Listener

No puedo descargar me sigue diciendo que me suscriba a premium y ya lo hice y no me deja cambiar de cancion ni para atras ni para delante ayudaaaa   

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

Starting over

I have wrote other post and no one seems to care. I am on the family plan and have been a paying customers for almost a year. I lost 1200 songs the other day and I had to start all over even erased the app as well. I went to use Wi-Fi to get my music...

Regular

I have wrote other post and no one seems to care.  I am on the family plan and have been a paying customers for almost a year.  I lost 1200 songs the other day and I had to start all over e...

angel82

Regular

665 Views

2 replies

0 likes

  • 665 Views
  • 2 replies
  • 0 likes

Download to SD-card

Heya folks! I am currently using an Android phone (Huawei Honor 8 Lite, don't know if that info is important or not...) and my problem is that the Spotify app doesn't recognize my Sd-Card and therefore will not display the option to chose where to st...

Newbie

Heya folks!   I am currently using an Android phone (Huawei Honor 8 Lite, don't know if that info is important or not...) and my problem is that the Spotify app doesn't recognize my Sd-Card an...

MountainSufi

Music Fan

7177 Views

12 replies

0 likes

  • 7177 Views
  • 12 replies
  • 0 likes

local files won't play on desktop or android

SO I downloaded music from spinrilla and it appears in my download files. After that it appaers in my local files on spotify and for some reason I am unable to play the music. on my phone the songs aer greyed out.

Newbie

SO I downloaded music from spinrilla and it appears in my download files. After that it appaers in my local files on spotify and for some reason I am unable to play the music. on my phone the songs a...

Joe

Community Legend

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Saved songs folder deleted

From one moment to the next the entire "songs" folder was empty. I didn't delete anything on purpose. Anyway I can restore that? Can only find how to restore playlists.

Newbie

From one moment to the next the entire "songs" folder was empty. I didn't delete anything on purpose. Anyway I can restore that? Can only find  how to restore playlists.

600 Views

0 replies

0 likes

  • 600 Views
  • 0 replies
  • 0 likes

Solved!! Adding local music on android device

How does this work? I read through the information on help page (https://support.spotify.com/ee/learn-more/guides/#!/article/Listen-to-local-files/?in=search). It tells me to tal on local files in step 6. But i do not have this option. Does this real...

Regular

How does this work?   I read through the information on help page (https://support.spotify.com/ee/learn-more/guides/#!/article/Listen-to-local-files/?in=search). It tells me to tal on local fi...

pnadin10

Newbie

105196 Views

14 replies

2 likes

  • 105196 Views
  • 14 replies
  • 2 likes

When I try to share a track, Android app stops playing and share fails

I'm on Spotify version 8.4.22.857 armV7 on a Pixel 2016 running Android 8.0.0 (security patch 5 October 2017). I'm not having the issue on my Nexus 7 tablet on the same version. So it seems device specific.Whichever way I try to share a track, when I...

Regular

I'm on Spotify version 8.4.22.857 armV7 on a Pixel 2016 running Android 8.0.0 (security patch 5 October 2017). I'm not having the issue on my Nexus 7 tablet on the same version. So it seems devi...

user-removed

Not applicable

1566 Views

3 replies

2 likes

  • 1566 Views
  • 3 replies
  • 2 likes

Unable to share songs

I'm on Android 8.0 and every time I hit the share button Spotify restarts itself. I have tried uninstalling and reinstalling the app. I have also tried restarting my phone. Please help

Newbie

I'm on Android 8.0 and every time I hit the share button Spotify restarts itself. I have tried uninstalling and reinstalling the app. I have also tried restarting my phone. Please help

Joe

Community Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Dial American (8OO) 274-9543) Airlines Reservation Phone Number

Dial American (8OO) 274-9543) Airlines Reservation Phone Number +american for flight booking US American airlines-phone number for reservations flight booking US Dial American Airlines Reservation Phone Number! Booking a flight in American Airlines i...

Regular

Dial American (8OO) 274-9543) Airlines Reservation Phone Number +american  for flight booking US American airlines-phone number for reservations flight booking US Dial American Airlines Reserva...

480 Views

0 replies

0 likes

airlines
  • 480 Views
  • 0 replies
  • 0 likes

Pioneer AVH-2800BT Bluetooth connection issues

This has been happening for a few weeks. I jump in the car and the phone connects via Bluetooth successfully. I know this as I can call and play music via the Bluetooth menu.If I choose to use the Spotify integration it just says connection failed pl...

Casual Listener

This has been happening for a few weeks. I jump in the car and the phone connects via Bluetooth successfully. I know this as I can call and play music via the Bluetooth menu. If I choose to use th...

simondrappel

Casual Listener

15049 Views

5 replies

3 likes

  • 15049 Views
  • 5 replies
  • 3 likes

Spotify Offline no meu roteador

Gente me ajuda. É que meu Spotify não fica Online no Wi-Fi de jeito nenhum. Só nos dados móveis, é o pior, é só no meu Wi-Fi. Já tentei desinstalar e instalar de novo, limpar dados, deligar conta e nada funciona. Alguém pode me ajudar?

Newbie

Gente me ajuda. É que meu Spotify não fica Online no Wi-Fi de jeito nenhum. Só nos dados móveis, é o pior, é só no meu Wi-Fi. Já tentei desinstalar e instalar de novo, limpar dados, deligar conta e n...

thiagorizzo

Regular

11952 Views

8 replies

3 likes

  • 11952 Views
  • 8 replies
  • 3 likes

The last two playlists I download dont play continuosly

The last 2 playlists that I made and downloaded in my cellphone do not play continuosly. The next song starts playing and after 5 seconds stops and I need to restart play.

Newbie

The last 2 playlists that I made and downloaded in my cellphone do not play continuosly. The next song starts playing and after 5 seconds stops and I need to restart play.

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

Redesign the Android app to fit the Material Design Guidelines

I'm new to Spotify. It seems to me that the app on Android (7.0) is missing icons.My bottom row only has (Your Playlists, Home, Search). I think it's supposed to have Browse and Library. They show up for a split second when I fist load the app, then ...

Regular

I'm new to Spotify.  It seems to me that the app on Android (7.0) is missing icons. My bottom row only has (Your Playlists, Home, Search).  I think it's supposed to have Browse and Library...

IndyLux

Regular

1956 Views

7 replies

1 likes

  • 1956 Views
  • 7 replies
  • 1 likes

Música en español

Hola a todos, No puedo escuchar a artistas españoles (fito, estopa, Extremoduro...). Mi cuenta es española (lo he comprobado en el perfil) y resido en España. ¿Sabéis que le puede pasar? Me ocurre tanto en el móvil como en otros dispositivos.

Newbie

Hola a todos,    No puedo escuchar a artistas españoles (fito, estopa, Extremoduro...). Mi cuenta es española (lo he comprobado en el perfil) y resido en España. ¿Sabéis que le puede pasa...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Se cerró sesion y no me deja ingresar

Estaba escuchando música y cerré spotify porque tenía que irme, cuando lo abrí apareció para iniciar sesión (lo que no me pareció extraño ya había pasado antes que cerrar sesión sin razón alguna), pero al iniciar sesión me dice cargando y me aparece ...

Casual Listener

Estaba escuchando música y cerré spotify porque tenía que irme, cuando lo abrí apareció para iniciar sesión (lo que no me pareció extraño ya había pasado antes que cerrar sesión sin razón alguna), pe...

723 Views

0 replies

0 likes

  • 723 Views
  • 0 replies
  • 0 likes

All my created playlist now say By Spotify

I tried to add a song to my playlist today, but once I clicked "Add to playlist" the only option was "Create New Plalist", even though I had 4-5 I had already created on the same account. I went to My Library, to playlists, but all MY created playlis...

Newbie

I tried to add a song to my playlist today, but once I clicked "Add to playlist" the only option was "Create New Plalist", even though I had 4-5 I had already created on the same account. I went to M...

Joe

Community Legend

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Spotify with poor sound quality in the Oneplus 5

I bought recently a Oneplus 5 and I noticed that Spotify have a poor sound quality in this device, although the quality is configured in the maximum. The music has no bass and the sound seems muffled.When I play the same music on Musicmatch (connecte...

Newbie

I bought recently a Oneplus 5 and I noticed that Spotify have a poor sound quality in this device, although the quality is configured in the maximum. The music has no bass and the sound seems muffled...

672 Views

0 replies

0 likes

  • 672 Views
  • 0 replies
  • 0 likes

Multiple song queue bug

Whenever checking a song on the left, for adding it to the queue, if you keep scrolling until said song is not on the screen anymore, it'll uncheck it and remove the "remove or add to queue" bar at the bottom. Just letting you know!Btw Nexus 6P Oreo ...

Casual Listener

Whenever checking a song on the left, for adding it to the queue, if you keep scrolling until said song is not on the screen anymore, it'll uncheck it and remove the "remove or add to queue" bar at t...

7r4v1s

Casual Listener

570 Views

1 replies

2 likes

  • 570 Views
  • 1 replies
  • 2 likes

Volume fades in and out during play back on Samsung 7 edge

I have a Samsung edge 7 and Spotify fades when playing downloaded songs. Any assistance is much appreciated

Newbie

I have a Samsung edge 7 and Spotify fades when playing downloaded songs.  Any assistance  is much appreciated    

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Behind the Lyrics doesn't work!

Hello everyone.I Want to share to all of you my issue, trying to resolve it since i really like the Behind the Lyrics feature.I noticed that on my Samsung Galaxy S8, updated to the latest version of Android 7.0 and on my LG G3 with, even his final An...

Casual Listener

Hello everyone. I Want to share to all of you my issue, trying to resolve it since i really like the Behind the Lyrics feature. I noticed that on my Samsung Galaxy S8, updated to the latest version...

andrea94

Casual Listener

1637 Views

4 replies

0 likes

"ISSUE"
  • 1637 Views
  • 4 replies
  • 0 likes