Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
209478 Views
137 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
558820 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
461893 Views
575 replies
39 likes
I have Chrome and yesterday my web player stopped working out of the blue. I tried resetting my flash player plugins, making sure I was connected on the right device, logged out of my desktop client, and I also tried logging out and logging back in. ...
I have Chrome and yesterday my web player stopped working out of the blue. I tried resetting my flash player plugins, making sure I was connected on the right device, logged out of my desktop client,...
Casual Listener
745 Views
2 replies
0 likes
I mostly use spotify on my android tablet at home. I want Spotify to always play by default through my Chromecast speakers. At the moment I have to go in and select them every time. It would be very easy to allow the user to mark a device as preferre...
I mostly use spotify on my android tablet at home. I want Spotify to always play by default through my Chromecast speakers. At the moment I have to go in and select them every time. It would be very ...
Community Legend
3657 Views
1 replies
4 likes
I have an mp3 song that I'd like to play on my Spotify app (premium account) on my Android phone. The song is not available from Spotify itself. It plays fine in my desktop Spotify app (Windows 10), but it's greyed out and won't play on my phone, des...
I have an mp3 song that I'd like to play on my Spotify app (premium account) on my Android phone. The song is not available from Spotify itself. It plays fine in my desktop Spotify app (Windows 10), ...
Community Legend
1636 Views
3 replies
0 likes
No puedo reproducir algunas canciones en la app de Android (Samsung Galaxy S7 Edge) sin embargo, en el web player y en la app de Mac sí las puedo reproducir. Ya desinstalé y volví a instalar la app de Android y no se resuelve el problema. ¿Me podrían...
No puedo reproducir algunas canciones en la app de Android (Samsung Galaxy S7 Edge) sin embargo, en el web player y en la app de Mac sí las puedo reproducir. Ya desinstalé y volví a instalar la app d...
548 Views
0 replies
1 likes
I have the problem that after a while I need to download some songs or a complete playlist again. It is anoying sometimes when I am without WiFi and I realise that the song is not locally saved anymore. I would understand if Spotify loses copyright f...
I have the problem that after a while I need to download some songs or a complete playlist again. It is anoying sometimes when I am without WiFi and I realise that the song is not locally saved ...
Regular
390 Views
1 replies
0 likes
I seem to be able to play all songs except that from big seans latest album. Anyone know why that is?
I seem to be able to play all songs except that from big seans latest album. Anyone know why that is?
265 Views
0 replies
0 likes
Okay so I have a family plan i was invited to. I did all the registration stuff on my old phone. I have music on my old one. But can't seem to transfer that music over. In fact it doesn't give me the option on my new one. On my new one it's like I do...
Okay so I have a family plan i was invited to. I did all the registration stuff on my old phone. I have music on my old one. But can't seem to transfer that music over. In fact it doesn't give me the...
Community Legend
474 Views
1 replies
0 likes
Hi. So, a few days ago I ran into this (I'm assuming) bug that keeps deleting the songs I've downloaded to listen to offline. As of right now I'm working on redownloading them, but this is the third night in a row this has happened and I'm afraid it'...
Hi. So, a few days ago I ran into this (I'm assuming) bug that keeps deleting the songs I've downloaded to listen to offline. As of right now I'm working on redownloading them, but this is the third ...
Roadie
1985 Views
10 replies
0 likes
Have tried all input option. Nothing seems to 'stream' to the Denon. The Spotify app says Connected and streaming to the DENON.
Have tried all input option. Nothing seems to 'stream' to the Denon. The Spotify app says Connected and streaming to the DENON.
339 Views
0 replies
0 likes
This morning while I was heading for work I listened for the last time the whole album of Kendrick Lamar and now I can't even listen the ones that I have downloaded. I'm premium and I'm very happy with Spotify. I need a solution for this.
This morning while I was heading for work I listened for the last time the whole album of Kendrick Lamar and now I can't even listen the ones that I have downloaded. I'm premium and I'm very happy wi...
397 Views
0 replies
1 likes
Any time I click share on a song on my pixel, the app screen goes black and goes to the main screen. No share menu comes up. This has been going on for a few days. I've cleared cache, cleared data, uninstalled app, and reinstalled. It's still happeni...
Any time I click share on a song on my pixel, the app screen goes black and goes to the main screen. No share menu comes up. This has been going on for a few days. I've cleared cache, cleared data, u...
Community Legend
634 Views
1 replies
1 likes
Hi, I'm using a galaxy 6 android, my premium Spotify will play a few songs then stop. It doesn't shut down it just stops, I have to press play again. I have gone into the Device Maintenance app, into Battery and disabled Spotify on the put to sleep, ...
Hi, I'm using a galaxy 6 android, my premium Spotify will play a few songs then stop. It doesn't shut down it just stops, I have to press play again. I have gone into the Device Maintenance app, into...
Casual Listener
539 Views
2 replies
0 likes
Seems after the last upgrade around 6th October 2017 of the Android app I'm no longer able to play most songs/albums which are/were part of my library. This even seems to affect the Windows application! The Windows application can be fixed easily by ...
Seems after the last upgrade around 6th October 2017 of the Android app I'm no longer able to play most songs/albums which are/were part of my library. This even seems to affect the Windows appl...
Casual Listener
1179 Views
2 replies
1 likes
Hi,Firstly some important hardware data:Phone: Samsung Galaxy S8 on Android N 7.0Bluetooth: Sena 10S Motorcycle Bluetooth CommunicatorSpotify App version: 8.4.22.857 armV7 (using pro account)The problem:When i connect the Sena 10S to my phone, it con...
Hi, Firstly some important hardware data: Phone: Samsung Galaxy S8 on Android N 7.0 Bluetooth: Sena 10S Motorcycle Bluetooth Communicator Spotify App version: 8.4.22.857 armV7 (using p...
Casual Listener
3200 Views
3 replies
0 likes
Howdie. I want to know how to, if possible... I want to have, 2 separate accounts, emails, people. My playlist & one for my husband's, on his phone. With only one charge. I want my own stuff & NOT his. PLZzz help. Toodles.
Howdie. I want to know how to, if possible... I want to have, 2 separate accounts, emails, people. My playlist & one for my husband's, on his phone. With only one charge. I want my own stuff &...
Community Legend
444 Views
1 replies
0 likes
I have a slight problem with my Spotify that if I play music in the car or something and start playing it within WiFi range and it has time to load the song I can change song as I go to other downloaded songs and albums playlists etc... But sometimes...
I have a slight problem with my Spotify that if I play music in the car or something and start playing it within WiFi range and it has time to load the song I can change song as I go to other downloa...
411 Views
0 replies
0 likes
I've seen this topic a few times but no solutions unfortunately. I've also tried getting help from Spotify tech support, with no help there either. When using a bluetooth headset the pause/play button (single tap) doesn't work with Spotify. The next ...
I've seen this topic a few times but no solutions unfortunately. I've also tried getting help from Spotify tech support, with no help there either. When using a bluetooth headset the p...
591 Views
0 replies
1 likes
The app won't play a individual song It just keeps highlighting shuffle. I've tried turning shuffle off but is says that's a premium feature.
The app won't play a individual song It just keeps highlighting shuffle. I've tried turning shuffle off but is says that's a premium feature.
Community Legend
634 Views
1 replies
0 likes
HiI use Spotify on iPad and as of recently I've noticed a problem with a particular ad with plays for 30 seconds and then remains silent for a full minute and fifty two seconds before moving to next ad. Any solutions or ideas to this problem apprecia...
Hi I use Spotify on iPad and as of recently I've noticed a problem with a particular ad with plays for 30 seconds and then remains silent for a full minute and fifty two seconds before moving to nex...
450 Views
0 replies
0 likes
Music keeps appearing undownloaded every time i update the app or just at random moments? 460+
Music keeps appearing undownloaded every time i update the app or just at random moments? 460+
280 Views
0 replies
0 likes
