Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106898 Views

26 replies

3 likes

  • 106898 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216644 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216644 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570303 Views

78 replies

3 likes

  • 570303 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470131 Views

577 replies

40 likes

Account
Free
  • 470131 Views
  • 577 replies
  • 40 likes

Get rid of the download switch

The download switch is visible at all times when in the library under songs. The risk is that if a user accidentally touches it, it removes your whole library of songs. Why can't the download switch be moved to the menu or someplace else where there ...

Casual Listener

The download switch is visible at all times when in the library under songs. The risk is that if a user accidentally touches it, it removes your whole library of songs.   Why can't the downloa...

525 Views

0 replies

1 likes

  • 525 Views
  • 0 replies
  • 1 likes

Incorrect avatar showing in Spotify Community profile

My avatar image does not appear in my profile here in the community forum: it is replaced with a sepia coloured seal with headphones.... why is this? That's not my image.

Visitor

My avatar image does not appear in my profile here in the community forum: it is replaced with a sepia coloured seal with headphones.... why is this? That's not my image.     

user-removed

Not applicable

851 Views

2 replies

0 likes

avatar image
profile picture
  • 851 Views
  • 2 replies
  • 0 likes

Spotify Keeps Skipping

Spotify keeps skipping! It started shortly after upgrading to Android Nougat.It has nothing to do with my internet connection because it also happens with offline songs on airplane mode. You may be thinking it's the new battery saving feature. Nope, ...

Casual Listener

Spotify keeps skipping! It started shortly after upgrading to Android Nougat. It has nothing to do with my internet connection because it also happens with offline songs on airplane mode. You may be...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

Login issue

Usung an adroid phone...when im trying to login using my Facebook account it shos that im currently set to offline...but when im trying to connect it will just leave on blank screen....need help on it

Newbie

Usung an adroid phone...when im trying to login using my Facebook account it shos that im currently set to offline...but when im trying to connect it will just leave on blank screen....need help on i...

Joe

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

change the location of this option

this is not a question, but I'm tired of having this option in my "added music" option to "download" and the problem is that I accidentally give it and have my saved music downloaded again. for this you do not pay. Please change the location, thanks.

Newbie

this is not a question, but I'm tired of having this option in my "added music" option to "download" and the problem is that I accidentally give it and have my saved music downloaded again. for this ...

Joe

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Download local files

How can I play my local files that are already on my phone in the Spotify app. It's absurd that I cannot play these in the app as well without going through a bunch of other steps.They are on my phone already why should I have to download them from m...

Visitor

How can I play my local files that are already on my phone in the Spotify app. It's absurd that I cannot play these in the app as well without going through a bunch of other steps. They are on my ph...

Joe

Community Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Unable to play any Eminem songs on Android and Windows.

This is a really weird issue. For some reason, I'm unable to listen to any song by Eminem. On Windows, it says "This song is not available. If you have the file on your computer you can import it." On Android, trying to play any Eminem song will imme...

Casual Listener

This is a really weird issue. For some reason, I'm unable to listen to any song by Eminem. On Windows, it says "This song is not available. If you have the file on your computer you can import it." O...

dikejbang

Newbie

1216 Views

1 replies

4 likes

  • 1216 Views
  • 1 replies
  • 4 likes

Definite solution for storage issues on Marshmallow 6.0.1 [NO ROOT REQUIRED]

After finding out that spotify does not work well with adoptable storage, and it requires an external SD set up as portable in order to save downloaded songs externally. I was looking for a way i could have them both into my phone by partitioning the...

Visitor

After finding out that spotify does not work well with adoptable storage, and it requires an external SD set up as portable in order to save downloaded songs externally. I was looking for a way i cou...

benjadz1

Newbie

5711 Views

2 replies

2 likes

  • 5711 Views
  • 2 replies
  • 2 likes

Behind the lyrics

Tengo el Samsung s5 y no me aparece el Behind the lyrics en ninguna de mis canciones, quisiera saber cuál es el problema.

Newbie

Tengo el Samsung s5 y no me aparece el Behind the lyrics en ninguna de mis canciones, quisiera saber cuál es el problema.

534 Views

0 replies

0 likes

  • 534 Views
  • 0 replies
  • 0 likes

Solved!! Eliminar todas canciones de bibliotecas / Remove all songs from libraries

I want to delete my entire playlist, removing the whole record, but I can't find an option that lets me do it all at once. If I want to delete it, I have to do it song by song. Does anyone know how to do it quickly? I cleared the cache, but it didn't...

Casual Listener

I want to delete my entire playlist, removing the whole record, but I can't find an option that lets me do it all at once. If I want to delete it, I have to do it song by song. Does anyone know how t...

erickst

Newbie

317933 Views

8 replies

6 likes

  • 317933 Views
  • 8 replies
  • 6 likes

Share option wont work

Whenever im listening to a song and click the three dots, then click "share" its stops the song thats playing and take me to the home screen...

Newbie

Whenever im listening to a song and click the three dots, then click "share" its stops the song thats playing and take me to the home screen...

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
  • 0 likes

Spotify stops playing after a few songs

Description When I play a playlist on my Android, usually a few songs will play normally and then suddenly the music will stop (usually when starting a new song, but rarely also in the middle of a song). This happens no matter if I'm in offline mode ...

Music Fan

Description When I play a playlist on my Android, usually a few songs will play normally and then suddenly the music will stop (usually when starting a new song, but rarely also in the middle of a ...

stephenbacon

Newbie

20984 Views

40 replies

0 likes

  • 20984 Views
  • 40 replies
  • 0 likes

Broken Android login when offline

I have had to delete and redownload this app on my HTC 10 several times because all of a sudden I need to log in again and it will not put the app back online so I can log in. I have hundreds of extreme quality songs downloaded so lose them all becau...

Regular

I have had to delete and redownload this app on my HTC 10 several times because all of a sudden I need to log in again and it will not put the app back online so I can log in. I have hundreds of extr...

323 Views

0 replies

0 likes

Android
  • 323 Views
  • 0 replies
  • 0 likes

No longer able to download music to SD card

I noticed yesterday that the many playlists I had downloaded to my phone's SD card were no longer downloaded. I have 87 GB of storage available on the SD card, so that can't be the issue. I have tried the clean re-install and clearing the cache, neit...

Casual Listener

I noticed yesterday that the many playlists I had downloaded to my phone's SD card were no longer downloaded. I have 87 GB of storage available on the SD card, so that can't be the issue. I have trie...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

Fix remote pause/restart of android playback

I would like to connect my android phone to a stereo in another room, and be able to control its playback from a laptop (Windows) on which I am working. It almost works. I can choose new songs and skip forward/back, but if I pause the playback it swi...

Casual Listener

I would like to connect my android phone to a stereo in another room, and be able to control its playback from a laptop (Windows) on which I am working.  It almost works.  I can choose new ...

agus92

Newbie

706 Views

2 replies

0 likes

main-Android
  • 706 Views
  • 2 replies
  • 0 likes

Bug with shuffle play

I think I found a bug with shuffle on the android app. When I go to an album I want to listen to and press shuffle play, it usually plays one or two songs from that album then starts playing songs from other albums by the same artist. Sometimes it do...

Newbie

I think I found a bug with shuffle on the android app. When I go to an album I want to listen to and press shuffle play, it usually plays one or two songs from that album then starts playing songs fr...

Joe

Community Legend

803 Views

1 replies

0 likes

  • 803 Views
  • 1 replies
  • 0 likes

Can't share music without App crashing?

Every time I try to share music on mobile my app crashes, it's been two weeks now and I don't know what to do and I'm very annoyed because I love sharing music with my friends. Should I uninstall and reinstall the app? I pay for this app, it should d...

Newbie

Every time I try to share music on mobile my app crashes, it's been two weeks now and I don't know what to do and I'm very annoyed because I love sharing music with my friends. Should I uninstall and...

ncredsox

Casual Listener

1018 Views

4 replies

4 likes

  • 1018 Views
  • 4 replies
  • 4 likes

App shutdown

Phone: Google pixel XL Problem: upon hitting the share button for a song, playlist, etc., the app minimizes and does not let you do anything. Very frustrating. I have uninstalled Spotify, reinstalled, and restarted my phone, but all to no avail.

Newbie

Phone: Google pixel XL  Problem: upon hitting the share button for a song, playlist, etc., the app minimizes and does not let you do anything. Very frustrating.   I have uninstalled Spot...

ncredsox

Casual Listener

587 Views

1 replies

2 likes

  • 587 Views
  • 1 replies
  • 2 likes

Can't play album Evolve on Android

So I am having problems playing anything on the Evolve album by Imagine Dragons while on my Android app. I can play the music on my desktop, just not my phone. I'm on the latest version and I have tried deleting and reinstalling the app a couple of t...

Newbie

So I am having problems playing anything on the Evolve album by Imagine Dragons while on my Android app. I can play the music on my desktop, just not my phone. I'm on the latest version and I have tr...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes