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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

7 likes

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Queue

If my song . i add to queue and it can't work.And show " cannot queue this content"Whyyyyyyyyyyyyyyyyy?????????????????????????

Regular

If my song . i add to queue and it can't work. And show " cannot queue this content" Whyyyyyyyyyyyyyyyyy?????????????????????????

Afiadn03

Regular

2391 Views

11 replies

1 likes

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Storage location downloads

Hi,I want to change the download location to the memory card and I read that the setting for that should be found at: Library -> Settings -> Storage.The problem is, when I go to Settings there's no "storage" listed.Where should I look, exactly?

Newbie

Hi, I want to change the download location to the memory card and I read that the setting for that should be found at: Library -> Settings -> Storage. The problem is, when I go to Settings th...

Joe

Community Legend

819 Views

3 replies

0 likes

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Spotify stopping halfway through music

Okay so, my friend logged into their spotify account on my phone (hasn't changed their login or anything like that) and they have premium. They set the playlist they have to offline mode after all the songs have been downloaded completely and played ...

Casual Listener

Okay so, my friend logged into their spotify account on my phone (hasn't changed their login or anything like that) and they have premium. They set the playlist they have to offline mode after all th...

mam0uh

Casual Listener

921 Views

2 replies

0 likes

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Several severe problems that's been there for awhile

After a while volume adjustment stops working and I need to restart the app to fix it. It's very annoying especially when driving and I can't do anything but unplug the phone. When pressing play it takes s few seconds before it starts and sometimes i...

Newbie

After a while volume adjustment stops working and I need to restart the app to fix it. It's very annoying especially when driving and I can't do anything but unplug the phone. When pressing play it t...

268 Views

0 replies

0 likes

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App esstresfuly slow.

That is the thing the android app take a very long time to show the seccions, i mean xplore, home, etc. And no, is not my phone or internet, it dont happen with other apps. I need to restart the app a few times in order to this work properly.

Newbie

That is the thing the android app take a very long time to show the seccions, i mean xplore, home, etc. And no, is not my phone or internet, it dont happen with other apps. I need to restart the app ...

388 Views

0 replies

0 likes

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Downloads deleted on Android

Well, I recently purchased Spotifiy Premium and downloaded some music onto my mobile, about 800 songs. But roughly every 5 days (happened four times now) all my downloads, except for Playlists, get deleted. The only other device I use is my PC. I tri...

Casual Listener

Well,  I recently purchased Spotifiy Premium and downloaded some music onto my mobile, about 800 songs. But roughly every 5 days (happened four times now) all my downloads, except for Play...

362 Views

0 replies

0 likes

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Searching across downloaded playlists

Hi,I have several downloaded playlists and there doesn't seem to be a way to search offline for a particular artist or song throughout them. Other than going through and saving each and every song individually to "my library", is there easier way to ...

Newbie

Hi, I have several downloaded playlists and there doesn't seem to be a way to search offline for a particular artist or song throughout them. Other than going through and saving each and every ...

340 Views

0 replies

0 likes

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Solved!! Support for the headphone play/pause/skip buttons (Desktop)

Hello i have a problem to skip songs. I payd for 1month premium and all was going well until i wanted to skip a song. When i wanted to skip the song Spotify means i need premium but i have premium what can i do please help me

Casual Listener

Hello i have a problem to skip songs. I payd for 1month premium and all was going well until i wanted to skip a song. When i wanted to skip the song Spotify means i need premium but i have premium wh...

Joe

Community Legend

1126 Views

1 replies

0 likes

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  • 1 replies
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No funciona la opción busqueda

Desde la última actualización no funciona la opción de busqueda ya que no aparecen los perfiles de usuarios.... Gracias.

Newbie

Desde la última actualización no funciona la opción de busqueda ya que no aparecen los perfiles de usuarios.... Gracias.

548 Views

0 replies

0 likes

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Spotify stops playing

When I'm listening to my music on my phone, Spotify randomly stops playing music, but you can see that the song is still running. It just doesn't give a sound. After 20 seconds the music starts again. Everything is up to date, so I don't understand w...

Newbie

When I'm listening to my music on my phone, Spotify randomly stops playing music, but you can see that the song is still running. It just doesn't give a sound. After 20 seconds the music starts again...

461 Views

0 replies

0 likes

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Not able to play on-demand songs but I'm premium

Hi, Spotify been acting up lately. Won't let me skip songs, choose one in particular nor switching shuffle off, tells me to go premium but I already am. Family premium and i even have my songs offline enabled. What's going on?

Newbie

Hi, Spotify been acting up lately. Won't let me skip songs, choose one in particular nor switching shuffle off, tells me to go premium but I already am. Family premium and i even have my songs offlin...

Joe

Community Legend

911 Views

1 replies

0 likes

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Premium not working properly on phone.

Bought a month of spotify premium yesterday and although it is working properly on my pc, there seems to be a problem on the phone app. Although there are no ads and I can download and listen to the songs on offline mode, I can't go back on a playlis...

Newbie

Bought a month of spotify premium yesterday and although it is working properly on my pc, there seems to be a problem on the phone app. Although there are no ads and I can download and listen to the ...

Joe

Community Legend

684 Views

1 replies

0 likes

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Wonderful different design for some official Spotify playlists

The different design for some official Spotify playlists looks amazing. Why does it appear for only a few specific playlists? And also, wouldn't it be possible to apply this to the whole app? Screens down below.

Casual Listener

  The different design for some official Spotify playlists looks amazing. Why does it appear for only a few specific playlists? And also, wouldn't it be possible to apply this to the whole app?...

AndryX7

Casual Listener

1930 Views

2 replies

0 likes

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Can see when other person plays song on same account

Hey! Ive got a problem.I share my mom's spotify account and when she plays music on her phone trough spotify, i get a notification (the one like when you play music on your own device), and i can skip songs or pause/play. She however, does not get th...

Newbie

Hey! Ive got a problem. I share my mom's spotify account and when she plays music on her phone trough spotify, i get a notification (the one like when you play music on your own device), and i can s...

Joe

Community Legend

829 Views

1 replies

0 likes

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Excessive data use 300+mb per hour

Hi all,Not a problem on my account, but my partner is having this issue. She streams over 4g nearly every day going to and from work (about a 40 min trip each way). Sometimes at the gym as well. For as long as we can remember she hasn't used more tha...

Casual Listener

Hi all, Not a problem on my account, but my partner is having this issue. She streams over 4g nearly every day going to and from work (about a 40 min trip each way). Sometimes at the gym as well. Fo...

738 Views

0 replies

0 likes

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Paid for a premuim account on pc but not working on smartphone

Hey Guys, I paid for a premuim account for 3 months and when I look on my account in the computer the premuim function is checked but not in my smartphone, what can i do?

Casual Listener

Hey Guys,    I paid for a premuim account for 3 months and when I look on my account in the computer the premuim function is checked but not in my smartphone, what can i do? 

BrechtJo

Casual Listener

711 Views

2 replies

0 likes

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Não consigo adiantar e nem passar músicas

Minha conta é familiar e não to conseguindo mais adiantar as músicas, nem passar e muito menos voltar. Já olhei as configurações e nada.

Newbie

Minha conta é familiar e não to conseguindo mais adiantar as músicas, nem passar e muito menos voltar. Já olhei as configurações e nada.

geanriwster

Newbie

9560 Views

5 replies

0 likes

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Solved!! Error in getting Spotify Updates / Push notifications on Android device

I do not get any push notifications (Spotify Updates) from Spotify on my Android device. I have hooked of (se picture below) that I want push-notifications - still I do not get any notifications.I have an Samsung Galaxy S7 Edge running Android 7.0. I...

Newbie

I do not get any push notifications (Spotify Updates) from Spotify on my Android device. I have hooked of (se picture below) that I want push-notifications - still I do not get any notifications. ...

Joe

Community Legend

830 Views

1 replies

0 likes

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  • 1 replies
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Changing tracks in the car - aux cable

Hi, I am using Spotify in the car connecting using an aux cable. Is there anything that will allow me to change the song without touching my phone? Thanks

Casual Listener

Hi,    I am using Spotify in the car connecting using an aux cable.  Is there anything that will allow me to change the song without touching my phone?   Thanks 

1798 Views

0 replies

2 likes

aux
cable
Car
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Andriod Auto breaks when Spotify on Sonos used prior

I've noticed that my Samsug Galaxy S7 (Andriod v7.0, Kernel v3.18.31-11614766) running Spotify v 8.4.9.271, intermittantly doesn't play and errors out on the Andriod Auto console on my Chevy Bolt EV. To resolve this I will first disconnect the S7 fro...

Regular

I've noticed that my Samsug Galaxy S7 (Andriod v7.0, Kernel v3.18.31-11614766) running Spotify v 8.4.9.271, intermittantly doesn't play and errors out on the Andriod Auto console on my Chevy Bolt EV....

654 Views

0 replies

0 likes

Sonos Andriod Auto Bolt
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