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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 48618 Views
  • 66 replies
  • 25 likes
  • 48618 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 880767 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 880767 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26990 Views
  • 4 replies
  • 0 likes
  • 26990 Views
  • 4 replies
  • 0 likes

"Songs" tab - where are the downloaded songs?

Hi all!When I download a full set playlist (not song by song) the songs don't show on the "Songs" tab.A downloaded song only appears in the "Song" tab if I save it individually!Is that normal?What I'm looking for is a way to shuffle through all the d...

  • Newbie
  • Hi all! When I download a full set playlist (not song by song) the songs don't show on the "Songs" tab. A downloaded song only appears in the "Song" tab if I save it individually! Is that normal? ...
  • Joe
  • Community Legend
  • 532 Views
  • 1 replies
  • 0 likes
  • 532 Views
  • 1 replies
  • 0 likes

Problems with sound quality

I'm a premium user and its been about two weeks since I've been experiencing very bad quality sound on any song I play. Songs sound muffled, like if I was playing a 96kbps mp3 or even worse. Things I have tried and tested both on WiFi and Mobile conn...

  • Newbie
  • I'm a premium user and its been about two weeks since I've been experiencing very bad quality sound on any song I play. Songs sound muffled, like if I was playing a 96kbps mp3 or even worse. Things I...
  • beansi74
  • Casual Listener
  • 4713 Views
  • 2 replies
  • 1 likes
  • 4713 Views
  • 2 replies
  • 1 likes

Solved!! Spotify se cierra automaticamente

Tengo un problema de días atras, un bloqueo mi móvil o un contestar un mensaje se cierra la aplicación en automático. Por que es esto

  • Newbie
  • Tengo un problema de días atras, un bloqueo mi móvil o un contestar un mensaje se cierra la aplicación en automático. Por que es esto
  • boakyeangela1
  • Regular
  • 1591 Views
  • 1 replies
  • 0 likes
  • 1591 Views
  • 1 replies
  • 0 likes

Problems with Dual Sim and offline mode

Hi everybody, I search for this and there is no information about it. I already saw that there are some problems using dual sim but my problem is this...I can play Spotify in any of my two sims (I'm from México and using Telcel and Virgin Mobile) but...

  • Casual Listener
  • Hi everybody, I search for this and there is no information about it. I already saw that there are some problems using dual sim but my problem is this...I can play Spotify in any of my two sims (I'm ...
  • Arundas
  • Music Fan
  • 2187 Views
  • 4 replies
  • 0 likes
  • 2187 Views
  • 4 replies
  • 0 likes

Switching data provider in dual sim phone cause bug in Spotify

I'll do my best to describe the problem since English is not my main language. When I use Spotify Premium on my Galaxy S7 Dual SIM (G930FD), the download music function only worked with one SIM at any time.I have data plan on both SIMs, so I can do a...

  • Regular
  • I'll do my best to describe the problem since English is not my main language.   When I use Spotify Premium on my Galaxy S7 Dual SIM (G930FD), the download music function only worked with one ...
  • Arundas
  • Music Fan
  • 1911 Views
  • 3 replies
  • 0 likes
  • 1911 Views
  • 3 replies
  • 0 likes

Bug in spotify when using dual sim phone

The phone Galaxy s6 duos. The download over cellular is working ONLY when Sim1 for data transfer. I think it's a bug.Streaming works no matter what SIM card is used for data transfer.

  • Newbie
  • The phone Galaxy s6 duos.   The download over cellular is working ONLY when Sim1 for data transfer. I think it's a bug. Streaming works no matter what SIM card is used for data transfer.
  • Arundas
  • Music Fan
  • 3006 Views
  • 2 replies
  • 3 likes
  • 3006 Views
  • 2 replies
  • 3 likes

Android app quits on incoming calls

Hi everyone. Short facts Sony XZAndroid 7.1.1Spotify version 8.4.18... The app kills itself when I'm receiving an incoming call.Or when I pause the music, to look at something other with sound(letting the app run in background to be easily toggled ba...

  • Newbie
  • Hi everyone.   Short facts  Sony XZ Android 7.1.1 Spotify version 8.4.18...   The app kills itself when I'm receiving an incoming call. Or when I pause the music, to look at so...
  • 159 Views
  • 0 replies
  • 0 likes
  • 159 Views
  • 0 replies
  • 0 likes

Music keeps stopping randomly

Hi guys! My music keeps stopping every few minutes for no reason. I have restarted the app and my phone but still having issues. It is not due to notifications or other sounds on my phone. Has this happened with anyone else and have you been able to ...

  • Casual Listener
  • Hi guys! My music keeps stopping every few minutes for no reason. I have restarted the app and my phone but still having issues. It is not due to notifications or other sounds on my phone. Has this h...
  • Vadim84
  • Newbie
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Huawei P8 Lite Smart

Hi guys would you please help me in fixing this? I got a Huawei P8 Lite Smart and Spotify stopped working since I devided to update the app yesterday. App doesn't open at all and I have a Premium account too. Has anything similar ever happened to you...

  • Newbie
  • Hi guys would you please help me in fixing this? I got a Huawei P8 Lite Smart and Spotify stopped working since I devided to update the app yesterday. App doesn't open at all and I have a Premium acc...
  • 332 Views
  • 0 replies
  • 0 likes
  • 332 Views
  • 0 replies
  • 0 likes

I can't delete a playlist

I have I playlist I want to delete, but it just doesn't go away. When I press delete in the context menu it remains there and nothing happens. Help?

  • Casual Listener
  • I have I playlist I want to delete, but it just doesn't go away. When I press delete in the context menu it remains there and nothing happens. Help?
  • darktee
  • Casual Listener
  • 265 Views
  • 2 replies
  • 0 likes
  • 265 Views
  • 2 replies
  • 0 likes

Search function crashes app

Hi Spotify, I have been using spotify for approx. 4 years. I feel as though I have to start this topic due to lack of fixes and discussions that have helped via google search and using the spotify community. Device Samsung Galaxy S7 SM-G930FAndroid V...

  • Newbie
  • Hi Spotify,   I have been using spotify for approx. 4 years. I feel as though I have to start this topic due to lack of fixes and discussions that have helped via google search and using the s...
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

Solved!! SD storage Xperia Z1 128GB card not working

OK first of all I'm a very experienced user (15 years in IT) and have read through every single step and topic that I could find regarding this issue but I can't seem to solve it.. Description Spotify can not download to the SD card, but always goes ...

  • Casual Listener
  • OK first of all I'm a very experienced user (15 years in IT) and have read through every single step and topic that I could find regarding this issue but I can't seem to solve it..   Descrip...
  • marigold19
  • Newbie
  • 2836 Views
  • 6 replies
  • 0 likes
  • 2836 Views
  • 6 replies
  • 0 likes

Superuser Contribution Baixar Músicas Rede Celular

Olá, estou com dificuldade de baixar músicas em meu celular sistema Android, tento baixar pela rede do celular, fui nas configurações para permitir que o mesmo baixe, o detalhe é que até na semana passada estava baixando normalmente apenas restaurei ...

  • Newbie
  • Olá, estou com dificuldade de baixar músicas em meu celular sistema Android, tento baixar pela rede do celular, fui nas configurações para permitir que o mesmo baixe, o detalhe é que até na semana pa...
  • Leandro_mineiro
  • Newbie
  • 10239 Views
  • 2 replies
  • 0 likes
  • 10239 Views
  • 2 replies
  • 0 likes

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Quisiera que me ayudaran. ¿Por qué no puedo conectar Shazam a Spotify? 

  • Newbie
  • Quisiera que me ayudaran. ¿Por qué no puedo conectar Shazam a Spotify? 
  • 141 Views
  • 0 replies
  • 0 likes
  • 141 Views
  • 0 replies
  • 0 likes

Won't let me log in!!!

I am putting in all my correct information and I still can't log in! I have reset the password and it still won't work. My spotify account is Audiomackenzie (Audiomackenzie1@gmail.com) please help me I really need some tunes.

  • Newbie
  • I am putting in all my correct information and I still can't log in! I have reset the password and it still won't work. My spotify account is Audiomackenzie (Audiomackenzie1@gmail.com) please help me...
  • SaraiSound
  • Roadie
  • 6187 Views
  • 3 replies
  • 1 likes
  • 6187 Views
  • 3 replies
  • 1 likes

Issue downloading songs and moving to SD card

Hi all, My sister just bought a Xperia XA, model F3116, running Spotify 8.4.18.743 armV7 on Android 7.0. This Spotify version is already an update, because the phone has a native version, which I'm not sure what it is. The phone has a storage of 16gb...

  • Newbie
  • Hi all,   My sister just bought a Xperia XA, model F3116, running Spotify 8.4.18.743 armV7 on Android 7.0. This Spotify version is already an update, because the phone has a native versio...
  • 268 Views
  • 0 replies
  • 0 likes
  • 268 Views
  • 0 replies
  • 0 likes

Cant enter on my account because said that I'm offline

Today at the morning i enter on myaccount and listen music all good but this afternoon it take off on my account and whed i try too enter again it said that the account is offline and i have to have internet but i have internet and I don't now what t...

  • Newbie
  • Today at the morning i enter on my account and listen music all good but this afternoon it take off on my account and whed i try too enter again it said that the account is offline and i have to hav...
  • Joe
  • Community Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Spotify usb

I have a peugeut bipper with usb media player, how can i sync spotify with my car? Any help?

  • Visitor
  • I have a peugeut bipper with usb media player, how can i sync spotify with my car? Any help?
  • Joe
  • Community Legend
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

I dont want spotify web player and I dont want a random playlist...

... if the current music i've choosen - for any reason - cant stream to my android device.If i'm listening to Shostakovich - I dont want a random playlist with rap and 50 cent on next. If I'm listening to ambient synth - i dont want Hellacopters to s...

  • Newbie
  • ... if the current music i've choosen - for any reason - cant stream to my android device. If i'm listening to Shostakovich - I dont want a random playlist with rap and 50 cent on nex...
  • Joe
  • Community Legend
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Spotify not working properly on Samsung Galaxy S7 - Oops, something went wrong...

I really have no idea what the problem is, all I know is that it's Spotify causing the problem. So, when I want to listen on my phone I start up Spotify (Premium) and this happens in both online and offline mode, NO SOUND. Not in the headphones, not ...

  • Newbie
  • I really have no idea what the problem is, all I know is that it's Spotify causing the problem. So, when I want to listen on my phone I start up Spotify (Premium) and this happens in both online and ...
  • Joe
  • Community Legend
  • 1419 Views
  • 1 replies
  • 0 likes
  • 1419 Views
  • 1 replies
  • 0 likes