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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387619 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

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Cant download songs on my wifi

i have a premium account, and for a long time now downloading my songs on my phone worked just fine. lately though, it wont download anymore. it says 0 of 1751 or 1 of 1751 downloaded and stays like that. i checked, it doesnt draw any data so it isnt...

Newbie

i have a premium account, and for a long time now downloading my songs on my phone worked just fine. lately though, it wont download anymore. it says 0 of 1751 or 1 of 1751 downloaded and stays like ...

347 Views

0 replies

0 likes

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Storage

Hey everyone. I have alot, and I mean alot of music. It was taking up all the space on my devise so I moved all the music from the device to my SD card from my filesson app. I have a Galaxy S5 btw. So I went back into Spotify and my music was not dow...

Casual Listener

Hey everyone. I have alot, and I mean alot of music. It was taking up all the space on my devise so I moved all the music from the device to my SD card from my filesson app. I have a Galaxy S5 btw. S...

busyb16

Casual Listener

869 Views

3 replies

1 likes

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Unfixable lag ruining my life

I've been a Spotify premium subscriber for over a year now and for the past few months I've suffered from a consistent, annoyingly specific problem that customer support nor the internet has been able to help me with. The problem is that there is a c...

Casual Listener

I've been a Spotify premium subscriber for over a year now and for the past few months I've suffered from a consistent, annoyingly specific problem that customer support nor the internet has been abl...

305 Views

0 replies

0 likes

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I am having problems playing certain artists on my phone. Can anyone help?

I am having problems playing certain artists on my phone. I have a premium account and it works fine on my computer. However, when I try and play it on my phone it will not play. I checked with my friends account and his was working fine.

Newbie

I am having problems playing certain artists on my phone. I have a premium account and it works fine on my computer. However, when I try and play it on my phone it will not play. I checked with my fr...

349 Views

0 replies

1 likes

  • 349 Views
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Saved songs missing but show as saved when I browse

I have around 800 saved songs which I download to my Android phone (s7). Recently I noticed that the list was really small and it kept playing old songs over and over. So I checked and there's only probably 100 songs on my saved list.I 'filtered' for...

Casual Listener

I have around  800 saved songs which I download to my Android phone (s7). Recently I noticed that the list was really small and it kept playing old songs over and over. So I checked and there's ...

Wfaz

Casual Listener

445 Views

1 replies

0 likes

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Solved!! 80% of skrillex songs wont play, downloaded or streamed.

For some reason, i cant play the whole recess album by skrillex and plenty of other songs. Everything else seems fine, i even streamed it on windows 10 and its all good. It just wont play on my android. Any solutions?

Casual Listener

For some reason, i cant play the whole recess album by skrillex and plenty of other songs. Everything else seems fine, i even streamed it on windows 10 and its all good. It just wont play on my andro...

Plastikk

Music Fan

789 Views

1 replies

0 likes

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Camera ratio is incorrect when scanning a code

I have a OnePlus 5, which has a 3:4 camera ratio by default. When I try to scan a code, the view gets stretched. I believe it's stretching 3:4 into 9:16, but I could be wrong. This is usually not a problem for most people because most phones have cam...

Casual Listener

I have a OnePlus 5, which has a 3:4 camera ratio by default. When I try to scan a code, the view gets stretched. I believe it's stretching 3:4 into 9:16, but I could be wrong. This is usually not a p...

491 Views

0 replies

0 likes

Android
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Solved!!Superuser Contribution App crashes since early July

I bought a Moto G5 in April and the Spotify app started crashing in early July. I thought there could be a problem with the Waze integration, so I uninstalled that app but Spotify keeps crashing. I've uninstalled and reinstalled the app multiple time...

Casual Listener

I bought a Moto G5 in April and the Spotify app started crashing in early July. I thought there could be a problem with the Waze integration, so I uninstalled that app but Spotify keeps crashing. &n...

DarrenO

Casual Listener

838 Views

4 replies

0 likes

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Earpiece and microphone not working

Recently I have been able to pinpoint the Spotify app as causing my Pixel phone to loose ability to use microphone and earpiece. I've tried reinstalling and the app is up to date as well as the phone. Does anyone have any ideas as to why this is happ...

Newbie

Recently I have been able to pinpoint the Spotify app as causing my Pixel phone to loose ability to use microphone and earpiece. I've tried reinstalling and the app is up to date as well as the phone...

262 Views

0 replies

0 likes

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No tengo mis canciones!

Hola! Resulta que había descargado varios música de varios artistas, y al otro día boom! Solo tengo los artistas pero las canciones en gris, y listas para volver a descargar! Esta situación ya se viene repitiendo seguido y ya nose que hacer! Reinstal...

Newbie

Hola! Resulta que había descargado varios música de varios artistas, y al otro día boom! Solo tengo los artistas pero las canciones en gris, y listas para volver a descargar!  Esta situación ya ...

208 Views

0 replies

0 likes

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I can't take notification from followed Artists. / Takip ettiğim sanatçılardan bildirim alamıyorum.

I can't take notification from followed Artists.In my profile , notifications are open. Takip ettiğim sanatçılardan bildirim alamıyorum. Hatta Spotify'dan hiç bildirim gelmiyor. Profil ayarlarımda bildirimler açık.

Visitor

I can't take notification from followed Artists.In my profile , notifications are open.   Takip ettiğim sanatçılardan bildirim alamıyorum. Hatta Spotify'dan hiç bildirim gelmiyor. Profil ayarl...

user-removed

Not applicable

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
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My entire song list is gone...

I went on Spotify to play music in the shower like I always do went to my songs and there absolutely nothing. I had over 200 songs just gone... Help

Newbie

I went on Spotify to play music in the shower like I always do went to my songs and there absolutely nothing. I had over 200 songs just gone... Help  

267 Views

0 replies

1 likes

  • 267 Views
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Folder for the skin files

Does anyone know where the stock Spotify skin (wallpaper) files are stored on an Android device? The purple one looks really good on the blue LG G6. Thx!

Newbie

Does anyone know where the stock Spotify skin (wallpaper) files are stored on an Android device? The purple one looks really good on the blue LG G6. Thx!

211 Views

0 replies

0 likes

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Superuser Contribution Gear S3 LTE - Spotify not working on LTE when remotely connected to Phone.

I'm not sure why this keeps happening. I have downloaded the songs to the watch but when I try to play them it shows "Wifi connection lost. Switching to LTE/4g" and nothing ever happens. Just that error each time. It works fine when bluetooth is conn...

Casual Listener

I'm not sure why this keeps happening. I have downloaded the songs to the watch but when I try to play them it shows "Wifi connection lost. Switching to LTE/4g" and nothing ever happens. Just that er...

LivexLaughxLove

Casual Listener

757 Views

1 replies

0 likes

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Spotify Android App Language

Hi guys, I am using Android 7.1.1 with local language setup as: 1. Portuguese (Portugal)2. Portuguese (Brazil) With this setup my app language is translated into English when it should be in Portuguese (Brazil) - 2nd on my list. I know that there is ...

Newbie

Hi guys,   I am using Android 7.1.1 with local language setup as:    1. Portuguese (Portugal) 2. Portuguese (Brazil)   With this setup my app language is translated into En...

475 Views

0 replies

0 likes

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Ability to see which of my playlists a song is in

I just updated Spotify this morning and now in my song Library I'm missing the last 2 months of songs of added from discover weekly.

Newbie

I just updated Spotify this morning and now in my song Library I'm missing the last 2 months of songs of added from discover weekly.

198 Views

0 replies

0 likes

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Cant "Connect to Spotify" from Messenger for Group Playlists

Group Playlists on Facebook Messenger sounds like a great new feature, but I cant seem to Connect to Facebook. It just bring me to Spotify Settings.I originally signed up via Facebook, show on Facebook is ONI've cleared cashe and even re-installed Sp...

Casual Listener

Group Playlists on Facebook Messenger sounds like a great new feature, but I cant seem to Connect to Facebook. It just bring me to Spotify Settings. I originally signed up via Facebook, show on Face...

barbarrica

Newbie

3935 Views

4 replies

2 likes

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Non esegue le canzone perfettamente

Sono cliente premium, ma ogni volta che provo ad ascoltare una musica ch sia offline o online, la musica si ferma, metto play e dopo di qualche secondo succede ancora. Ho già reinstallato l'applicazione ma il problema persiste. Cosa devo fare??? Graz...

Newbie

Sono cliente premium, ma ogni volta che provo ad ascoltare una musica ch sia offline o online, la musica si ferma, metto play e dopo di qualche secondo succede ancora. Ho già reinstallato l'applicazi...

247 Views

0 replies

0 likes

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Samsung S7 Issue w/ metadata and control using Bluetooth

Hello..I've just bought a Samsung galaxy s7 and for my sadness I discovered that my favorite app, spotify, doesn't work fine with the greatest concurrent of iPhone nowadays.. hard to accept! I used to use a Moto X connected via Bluetooth with my car ...

Newbie

Hello.. I've just bought a Samsung galaxy s7 and for my sadness I discovered that my favorite app, spotify, doesn't work fine with the greatest concurrent of iPhone nowadays.. hard to accept! I us...

ppjordan89

Newbie

1100 Views

1 replies

6 likes

  • 1100 Views
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Solved!! Shuffling albums not songs

For some reason when I shuffle an artist, spotify shuffles albums not songs. For example I have 2 Kings of Leon albums, I click play on KoL and select shuffle, hoping for all the songs, but instead it plays one album shuffled, then the next album shu...

Newbie

For some reason when I shuffle an artist, spotify shuffles albums not songs. For example I have 2 Kings of Leon albums, I click play on KoL and select shuffle, hoping for all the songs, but instead i...

Nico

Community Legend

975 Views

1 replies

0 likes

  • 975 Views
  • 1 replies
  • 0 likes