Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107519 Views

26 replies

3 likes

  • 107519 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217496 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217496 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571713 Views

79 replies

3 likes

  • 571713 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470922 Views

577 replies

40 likes

Account
Free
  • 470922 Views
  • 577 replies
  • 40 likes

Cancelled my premium, now i cant listen to any music

Hey peeps, I have an issue with my spotify app on my S5, after months of using this service i enjoyed it and decided to try out the premium subscription service. I enjoyed using it but decided i didnt need the services that premium gives so i cancell...

Casual Listener

Hey peeps,  I have an issue with my spotify app on my S5, after months of using this service i enjoyed it and decided to try out the premium subscription service. I enjoyed using it but decided...

kingkennedy

Casual Listener

771 Views

2 replies

0 likes

  • 771 Views
  • 2 replies
  • 0 likes

Can't download playlist on the micro SD no more

Hi everyone, since I switched from the student's premium account to a family one I haven't been able to download any music on the SD card for the offline mode on my Android mobile (Huawei p9). Before there was the possibility to choose the storage (i...

Casual Listener

Hi everyone, since I switched from the student's premium account to a family one I haven't been able to download any music on the SD card for the offline mode on my Android mobile (Huawei p9). Before...

Joe

Community Legend

615 Views

3 replies

0 likes

  • 615 Views
  • 3 replies
  • 0 likes

Falta de canciones.

no se reproduce cancion a pesar de aparecer en el album

Newbie

no se reproduce cancion a pesar de aparecer en el album

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

Solved!! Can't listen some Artists on mbile

The last couple I days I faced a huge issue. I can't play some songs from Justin Timberlake on my mobile. I can listen to them usually o my PC, but when it comes to mobile, it says that "This song is not available." What is going on? I've tried downl...

Casual Listener

The last couple I days I faced a huge issue. I can't play some songs from Justin Timberlake on my mobile. I can listen to them usually o my PC, but when it comes to mobile, it says that "This song is...

kursku

Casual Listener

1108 Views

2 replies

0 likes

  • 1108 Views
  • 2 replies
  • 0 likes

music is not playing

so I wanted to listen to the last of the real ones by fall out boys but I clicked the shuffle and it popped up the message about 30 free minutes of ads, so I clicked the skip button and when I clicked it, it went to the album cover and j pressed the ...

Newbie

so I wanted to listen to the last of the real ones by fall out boys but I clicked the shuffle and it popped up the message about 30 free minutes of ads, so I clicked the skip button and when I clicke...

Joe

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Songs are unplayable on my Google Pixel phone

I've looked around the community and it appears there have been a few issues with songs becoming unplayable but never a definitive fix for this. Do Spotify employees ever read these forums and make any comments?For the past two weeks now any song tha...

Casual Listener

I've looked around the community and it appears there have been a few issues with songs becoming unplayable but never a definitive fix for this. Do Spotify employees ever read these forums and make a...

Kinseygail

Newbie

1353 Views

5 replies

3 likes

  • 1353 Views
  • 5 replies
  • 3 likes

Andrlid Auto Shuffle

I am using spotify in my car via Android Auto. The albums are always played in shuffle modus although shuffle I disabled. Who knows what to do?

Newbie

I am using spotify in my car via Android Auto. The albums are always played in shuffle modus although shuffle I disabled. Who knows what to do?

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

I want to stop my phone showing what I am playing...

I am not sure, but it feels like spotify syncing to my PC is using battery. Is there a way to turn off the syncing? I am talking about, when your phone shows what is playing on the computer. Not sure what they call it. Any help appreciated

Newbie

I am not sure, but it feels like spotify syncing to my PC is using battery.   Is there a way to turn off the syncing? I am talking about, when your phone shows what is playing on the computer....

454 Views

0 replies

0 likes

  • 454 Views
  • 0 replies
  • 0 likes

Keep losing my offline songs

Hi, I've been having this problem for two weeks or so. Every two days I have to redownload my songs because I open Spotify and it turns out they are not available offline anymore. Anyone having the same problem? Solutions?

Newbie

Hi, I've been having this problem for two weeks or so. Every two days I have to redownload my songs because I open Spotify and it turns out they are not available offline anymore. Anyone ha...

Solid_Metal

Regular

6138 Views

9 replies

1 likes

  • 6138 Views
  • 9 replies
  • 1 likes

Solved!! New phone all playlists are gone

Can you help? I've bought new s8 transferred all data but Spotify playlists are gone on my new phone and cannot open the app on the old phone

Casual Listener

Can you help? I've bought new s8 transferred all data but Spotify playlists are gone on my new phone and cannot open the app on the old phone

Kas7

Casual Listener

929 Views

2 replies

0 likes

  • 929 Views
  • 2 replies
  • 0 likes

Superuser Contribution No puedo cambiar de canción PREMIUM

Al intentar cambiar de canción me sale el mensaje de cambiate a premium, pero mi cuenta ya es premium puedo descargar y usar el modo fuera de linea, esto paso de repente espero puedan ayudarme

Newbie

Al intentar cambiar de canción me sale el mensaje de cambiate a premium, pero mi cuenta ya es premium puedo descargar y usar el modo fuera de linea, esto paso de repente espero puedan ayudarme

Coloreslocos

Casual Listener

5488 Views

5 replies

1 likes

  • 5488 Views
  • 5 replies
  • 1 likes

Spotify perdendo a referência das músicas baixadas

Sou Premium, utilizo o Spotify no Samsung Galaxy S7 e não estou conseguindo ficar com as músicas baixadas no celular. Baixo as músicas, ouço normalmente enquanto estou offline, mas depois de um tempo preço as músicas que baixei e não consigo ouvir of...

Newbie

Sou Premium, utilizo o Spotify no Samsung Galaxy S7 e não estou conseguindo ficar com as músicas baixadas no celular. Baixo as músicas, ouço normalmente enquanto estou offline, mas depois de um tempo...

486 Views

0 replies

0 likes

  • 486 Views
  • 0 replies
  • 0 likes

Non si sente la musica

Ho spotify Premium con le canzoni scaricate ma quando seleziono la canzone questa parte ma non si sente. Qualcuno può aiutarmi per favore.

Newbie

Ho spotify Premium con le canzoni scaricate ma quando seleziono la canzone questa parte ma non si sente. Qualcuno può aiutarmi per favore.  

Martiiiiiiiiiii

Casual Listener

1354 Views

1 replies

0 likes

  • 1354 Views
  • 1 replies
  • 0 likes

Spotify shuffle button not working at all

Hey so I hopped on to spotify to listen to my playlist and clicked shuffle play because it usually just plays random songs, not play one song after another as they are in the playlist. I tried using the small shuffle button on the play bar too. I'm a...

Visitor

Hey so I hopped on to spotify to listen to my playlist and clicked shuffle play because it usually just plays random songs, not play one song after another as they are in the playlist. I tried using ...

jijuji

Casual Listener

3273 Views

7 replies

6 likes

  • 3273 Views
  • 7 replies
  • 6 likes

Quiet Max Volume - Oxygen 7.1.1 (OnePlus 5T)

I recently purchased the OnePlus 5T running Android Oxygen and the max volume when playing songs through Spotify is significantly quieter than when using the native music player or any other audio application. I have no EQ enabled, and it is quite cl...

Newbie

I recently purchased the OnePlus 5T running Android Oxygen and the max volume when playing songs through Spotify is significantly quieter than when using the native music player or any other audio ap...

682 Views

0 replies

0 likes

  • 682 Views
  • 0 replies
  • 0 likes

Share button not working

When I touch the share button (after the '+' symbol) to share a song, it freezes for 5 seconds and then restarts the song. I'm using a Nexus 6P with the latest updates

Newbie

When I touch the share button (after the '+' symbol) to share a song, it freezes for 5 seconds and then restarts the song. I'm using a Nexus 6P with the latest updates

MattDoblebass

Newbie

2726 Views

5 replies

3 likes

  • 2726 Views
  • 5 replies
  • 3 likes

Custom character, can't log in on Samsung Gear S3

Hello.I'm experiencing a rather stupid and really annoying "bug" at the moment.I can't log into Spotify on my Gear S3 because of my weird character ô in my name. I can't log in with my email either. I would like some help on how I should go about thi...

Newbie

Hello. I'm experiencing a rather stupid and really annoying "bug" at the moment. I can't log into Spotify on my Gear S3 because of my weird character ô in my name. I can't log in with my email eith...

croethig

Newbie

850 Views

1 replies

0 likes

android wear
S3
Samsung
smartwatch
  • 850 Views
  • 1 replies
  • 0 likes

Cómo puedo agregar música local en Android?

Tengo música descargada música en mi sd de mi Android y quiero saber cómo puedo reproducir está música desde Spotify

Newbie

Tengo música descargada música en mi sd de mi Android y quiero saber cómo puedo reproducir está música desde Spotify

525 Views

0 replies

0 likes

  • 525 Views
  • 0 replies
  • 0 likes

New phone

I got a new phone and downloaded spotify, it says that I don't have a premium account (which is not true I was charged for it this week) and everything is gone like a made a new account. I've logged in and out plenty of times and nothing is changing ...

Newbie

I got a new phone and downloaded spotify, it says that I don't have a premium account  (which is not true I was charged for it this week) and everything is gone like a made a new account. I've l...

Maxim

Spotify Star

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

A

No puedo descargar me sigue diciendo que me suscriba a premium y ya lo hice y no me deja cambiar de cancion ni para atras ni para delante ayudaaaa

Casual Listener

No puedo descargar me sigue diciendo que me suscriba a premium y ya lo hice y no me deja cambiar de cancion ni para atras ni para delante ayudaaaa   

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes