Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
210877 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
561317 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
463127 Views
575 replies
39 likes
Ciao a tutti, forse e'una domanda sciocca ma spero riusciate ad aiutarmi. Mi sono abbonato da poco alla versione premium ed ho eseguito i miei primi download. La freccetta a fianco degli album rimane bianca e non verde e quindi non riesco ad ascolatr...
Ciao a tutti, forse e'una domanda sciocca ma spero riusciate ad aiutarmi. Mi sono abbonato da poco alla versione premium ed ho eseguito i miei primi download. La freccetta a fianco degli alb...
282 Views
0 replies
0 likes
If I get premium is it possible to get spotify on my phone download thousands of song (while on wifi at home), so I have access to them when I go to work without wifi? Or even pick all the playlist I want to download so I can listen to them later? I ...
If I get premium is it possible to get spotify on my phone download thousands of song (while on wifi at home), so I have access to them when I go to work without wifi? Or even pick all the p...
Casual Listener
2995 Views
2 replies
0 likes
Hey peeps, I have an issue with my spotify app on my S5, after months of using this service i enjoyed it and decided to try out the premium subscription service. I enjoyed using it but decided i didnt need the services that premium gives so i cancell...
Hey peeps, I have an issue with my spotify app on my S5, after months of using this service i enjoyed it and decided to try out the premium subscription service. I enjoyed using it but decided...
Casual Listener
758 Views
2 replies
0 likes
Hi everyone, since I switched from the student's premium account to a family one I haven't been able to download any music on the SD card for the offline mode on my Android mobile (Huawei p9). Before there was the possibility to choose the storage (i...
Hi everyone, since I switched from the student's premium account to a family one I haven't been able to download any music on the SD card for the offline mode on my Android mobile (Huawei p9). Before...
Community Legend
605 Views
3 replies
0 likes
no se reproduce cancion a pesar de aparecer en el album
no se reproduce cancion a pesar de aparecer en el album
297 Views
0 replies
0 likes
The last couple I days I faced a huge issue. I can't play some songs from Justin Timberlake on my mobile. I can listen to them usually o my PC, but when it comes to mobile, it says that "This song is not available." What is going on? I've tried downl...
The last couple I days I faced a huge issue. I can't play some songs from Justin Timberlake on my mobile. I can listen to them usually o my PC, but when it comes to mobile, it says that "This song is...
Casual Listener
1101 Views
2 replies
0 likes
so I wanted to listen to the last of the real ones by fall out boys but I clicked the shuffle and it popped up the message about 30 free minutes of ads, so I clicked the skip button and when I clicked it, it went to the album cover and j pressed the ...
so I wanted to listen to the last of the real ones by fall out boys but I clicked the shuffle and it popped up the message about 30 free minutes of ads, so I clicked the skip button and when I clicke...
Community Legend
384 Views
1 replies
0 likes
I've looked around the community and it appears there have been a few issues with songs becoming unplayable but never a definitive fix for this. Do Spotify employees ever read these forums and make any comments?For the past two weeks now any song tha...
I've looked around the community and it appears there have been a few issues with songs becoming unplayable but never a definitive fix for this. Do Spotify employees ever read these forums and make a...
Newbie
1339 Views
5 replies
3 likes
I am using spotify in my car via Android Auto. The albums are always played in shuffle modus although shuffle I disabled. Who knows what to do?
I am using spotify in my car via Android Auto. The albums are always played in shuffle modus although shuffle I disabled. Who knows what to do?
354 Views
0 replies
0 likes
I am not sure, but it feels like spotify syncing to my PC is using battery. Is there a way to turn off the syncing? I am talking about, when your phone shows what is playing on the computer. Not sure what they call it. Any help appreciated
I am not sure, but it feels like spotify syncing to my PC is using battery. Is there a way to turn off the syncing? I am talking about, when your phone shows what is playing on the computer....
452 Views
0 replies
0 likes
Hi, I've been having this problem for two weeks or so. Every two days I have to redownload my songs because I open Spotify and it turns out they are not available offline anymore. Anyone having the same problem? Solutions?
Hi, I've been having this problem for two weeks or so. Every two days I have to redownload my songs because I open Spotify and it turns out they are not available offline anymore. Anyone ha...
Regular
6116 Views
9 replies
1 likes
Can you help? I've bought new s8 transferred all data but Spotify playlists are gone on my new phone and cannot open the app on the old phone
Can you help? I've bought new s8 transferred all data but Spotify playlists are gone on my new phone and cannot open the app on the old phone
Casual Listener
915 Views
2 replies
0 likes
Al intentar cambiar de canción me sale el mensaje de cambiate a premium, pero mi cuenta ya es premium puedo descargar y usar el modo fuera de linea, esto paso de repente espero puedan ayudarme
Al intentar cambiar de canción me sale el mensaje de cambiate a premium, pero mi cuenta ya es premium puedo descargar y usar el modo fuera de linea, esto paso de repente espero puedan ayudarme
Casual Listener
5474 Views
5 replies
1 likes
Sou Premium, utilizo o Spotify no Samsung Galaxy S7 e não estou conseguindo ficar com as músicas baixadas no celular. Baixo as músicas, ouço normalmente enquanto estou offline, mas depois de um tempo preço as músicas que baixei e não consigo ouvir of...
Sou Premium, utilizo o Spotify no Samsung Galaxy S7 e não estou conseguindo ficar com as músicas baixadas no celular. Baixo as músicas, ouço normalmente enquanto estou offline, mas depois de um tempo...
481 Views
0 replies
0 likes
Ho spotify Premium con le canzoni scaricate ma quando seleziono la canzone questa parte ma non si sente. Qualcuno può aiutarmi per favore.
Ho spotify Premium con le canzoni scaricate ma quando seleziono la canzone questa parte ma non si sente. Qualcuno può aiutarmi per favore.
Casual Listener
1339 Views
1 replies
0 likes
Hey so I hopped on to spotify to listen to my playlist and clicked shuffle play because it usually just plays random songs, not play one song after another as they are in the playlist. I tried using the small shuffle button on the play bar too. I'm a...
Hey so I hopped on to spotify to listen to my playlist and clicked shuffle play because it usually just plays random songs, not play one song after another as they are in the playlist. I tried using ...
Casual Listener
3235 Views
7 replies
6 likes
I recently purchased the OnePlus 5T running Android Oxygen and the max volume when playing songs through Spotify is significantly quieter than when using the native music player or any other audio application. I have no EQ enabled, and it is quite cl...
I recently purchased the OnePlus 5T running Android Oxygen and the max volume when playing songs through Spotify is significantly quieter than when using the native music player or any other audio ap...
676 Views
0 replies
0 likes
When I touch the share button (after the '+' symbol) to share a song, it freezes for 5 seconds and then restarts the song. I'm using a Nexus 6P with the latest updates
When I touch the share button (after the '+' symbol) to share a song, it freezes for 5 seconds and then restarts the song. I'm using a Nexus 6P with the latest updates
Newbie
2698 Views
5 replies
3 likes
Hello.I'm experiencing a rather stupid and really annoying "bug" at the moment.I can't log into Spotify on my Gear S3 because of my weird character ô in my name. I can't log in with my email either. I would like some help on how I should go about thi...
Hello. I'm experiencing a rather stupid and really annoying "bug" at the moment. I can't log into Spotify on my Gear S3 because of my weird character ô in my name. I can't log in with my email eith...
Newbie
848 Views
1 replies
0 likes
Tengo música descargada música en mi sd de mi Android y quiero saber cómo puedo reproducir está música desde Spotify
Tengo música descargada música en mi sd de mi Android y quiero saber cómo puedo reproducir está música desde Spotify
517 Views
0 replies
0 likes
