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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Evimori

Visitor

383146 Views

542 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7898 Views

0 replies

7 likes

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Spotify won't download songs or playlists on wifi, only cellular.

Hello. I haven't had any issues using spotify previously but starting today, I do. On my mobile device (Glalaxy S8), I enable the download toggle for my song library so that I may listen to my music offline. However, all this seems to do is create a ...

Newbie

Hello. I haven't had any issues using spotify previously but starting today, I do. On my mobile device (Glalaxy S8), I enable the download toggle for my song library so that I may listen to my music ...

2078 Views

0 replies

6 likes

  • 2078 Views
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Rewind/Fast forward with Android Auto

Is there a way to fast forward or rewind in Android Auto? I missed part of a song because it was still playing while a text message was read and I tried to rewind it by holding down the previous button. Instead of rewinding, it just went back a few s...

Roadie

Is there a way to fast forward or rewind in Android Auto? I missed part of a song because it was still playing while a text message was read and I tried to rewind it by holding down the previous butt...

Xenzu

Newbie

8093 Views

7 replies

14 likes

  • 8093 Views
  • 7 replies
  • 14 likes

Não consigo acessar a opção de armazenamento em micro sd

Tenho um plano familiar do Spotify e até recentemente conseguia usar o meu cartão micro SD com 128gb para armazenar as músicas. Ontem recebi a notificação de que não havia espaço em disco. Então percebi que a opção armazenamento em micro SD havia sum...

Newbie

Tenho um plano familiar do Spotify e até recentemente conseguia usar o meu cartão  micro SD com 128gb para armazenar as músicas. Ontem recebi a notificação de que não havia espaço em disco. Entã...

Jkjoao

Newbie

923 Views

1 replies

1 likes

  • 923 Views
  • 1 replies
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Will not play songs on my playlist

I am on a Galaxy S7, but when I press "Shuffle Play", Spotify picks a song that are not on my playlist. I can be sure of this because it is a 7 song playlist. I can turn off shuffle, but it is still a freaking pain in the a*s! Why can we not just pic...

Visitor

I am on a Galaxy S7, but when I press "Shuffle Play", Spotify picks a song that are not on my playlist.  I can be sure of this because it is a 7 song playlist.  I can turn off shuffle, but ...

Joe

Community Legend

484 Views

3 replies

0 likes

  • 484 Views
  • 3 replies
  • 0 likes

Unable to login. Spotify was set offline in cell phone.

For some reason my cell phone got disconnected from Spotify last night. Now when I try to log in it tells me that, since it was set to work offline before that, it is unable to log in, that I should connect to the internet. My cellphone is online but...

Casual Listener

For some reason my cell phone got disconnected from Spotify last night. Now when I try to log in it tells me that, since it was set to work offline before that, it is unable to log in, that I should ...

Joe

Community Legend

629 Views

3 replies

0 likes

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Spotify stops in background!!!!

Hey guys, so im listening to spotify and then I want to go on another app (like Clash Royale) and then spotify just stops!!!! Its so frustrating. I have premium, with my Galaxy S6 Edge, Android 6.1

Casual Listener

Hey guys, so im listening to spotify and then I want to go on another app (like Clash Royale) and then spotify just stops!!!! Its so frustrating. I have premium, with my Galaxy S6 Edge, Android 6.1

Digo001

Newbie

62517 Views

7 replies

3 likes

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  • 7 replies
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Can't find any of my playlists after refreshing premium subscription

I got a new phone and had to re pay for my premium spotify. I've tried logging back in with fb and regularly and my old playlists from when before I had premium like a year ago is all thats showing up

Newbie

I got a new phone and had to re pay for my premium spotify. I've tried logging back in with fb and regularly and my old playlists from when before I had premium like a year ago is all thats showing up

Joe

Community Legend

417 Views

1 replies

0 likes

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  • 1 replies
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Album artwork missing for local files

I've recently downloaded 4 songs from Soundcloud and transferred them to Spotify. The album artwork shows up on the desktop version of Spotify but the album artwork is missing on my Galaxy S6. What is the solution to my problem?

Newbie

I've recently downloaded 4 songs from Soundcloud and transferred them to Spotify.  The album artwork shows up on the desktop version of Spotify but the album artwork is missing on...

Joe

Community Legend

396 Views

1 replies

0 likes

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  • 1 replies
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Crash when attempting to share a song

This has just started happening recently on Android - the app will crash anytime I try to share a song (from the three-dot menu, tap share, and the app will crash/restart). This means I can't share songs, obviously, and is very annoying. Already trie...

Casual Listener

This has just started happening recently on Android - the app will crash anytime I try to share a song (from the three-dot menu, tap share, and the app will crash/restart). This means I can't share s...

Joe

Community Legend

2129 Views

2 replies

5 likes

  • 2129 Views
  • 2 replies
  • 5 likes

Stops working

When I put on my music and I exit out of the app, I go to a new one and my music stops. The notification thing goes away, the lock screen thing goes away, it shuts off completely. I have an LG. How do I fix this?

Newbie

When I put on my music and I exit out of the app, I go to a new one and my music stops. The notification thing goes away, the lock screen thing goes away, it shuts off completely. I have an LG. How d...

Joe

Community Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
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Bluetooth streaming problems - BMW

So, I'm having a new problem in my car (BMW F20 LCI) when listening to music.Connect my phone and everything works just fine. Music plays as it should until I get a phone call, when the phonecall ends the music will not start playing again. In the Sp...

Regular

So, I'm having a new problem in my car (BMW F20 LCI) when listening to music. Connect my phone and everything works just fine.   Music plays as it should until I get a phone call, when the ...

785 Views

0 replies

1 likes

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Ability to see which of my playlists a song is in

I am using Spotify on a Samsung S7 with an additional SD Card (which is also the location for my Spotify Downloads). Regularly the App lost my downloads and switch bach the internal storage within the configuration. I am not sure whats triggers this ...

Newbie

I am using Spotify on a Samsung S7 with an additional SD Card (which is also the location for my Spotify Downloads).   Regularly the App lost my downloads and switch bach the internal storage ...

274 Views

0 replies

0 likes

  • 274 Views
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Solved!! Changing downloaded music quality.

Hello. All my music is downloaded on normal quality. I have premium, how can I change the quality to high or extreme. Thanks Preshfoof

Visitor

Hello.    All my music is downloaded on normal quality.  I have premium,  how can I change the quality to high or extreme.   Thanks   Preshfoof

InfusionGB

Roadie

3856 Views

1 replies

0 likes

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What is this?

What is this and why is it blocking my songs?

Casual Listener

What is this and why is it blocking my songs?

244 Views

0 replies

0 likes

  • 244 Views
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Save songs and albums separately

Prior to today, when I saved a song it could be found under "library- songs" and when I saved an album it could be found under "library - albums". Today, when I save a song, the album (with just that one song) is added to "library - album", and when ...

Casual Listener

Prior to today, when I saved a song it could be found under "library- songs" and when I saved an album it could be found under "library - albums". Today, when I save a song, the album (with just that...

cctomob

Newbie

5034 Views

6 replies

10 likes

  • 5034 Views
  • 6 replies
  • 10 likes

Spotify downloads all of my songs again

I have Spotify Premium and both streaming and download quality is set to extreme quality.For some strange reason the Spotify app on my Samsung phone starts to download all of my songs again. I turned the phone from flight mode back on to normal mode ...

Visitor

I have Spotify Premium and both streaming and download quality is set to extreme quality. For some strange reason the Spotify app on my Samsung phone starts to download all of my songs again. I turn...

284 Views

0 replies

0 likes

  • 284 Views
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Sharing songs on messenger and sharingplaylist

Hey. When I try to share songs on messenger, it shows up as a sample of a few seconds. Is it not possible to share a direct song link anymore?Is it possible to share a playlist where we can be more than one who is able to add songs to the list?

Casual Listener

Hey.   When I try to share songs on messenger, it shows up as a sample of a few seconds. Is it not possible to share a direct song link anymore? Is it possible to share a playlist where we ca...

Ferum

Casual Listener

2412 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Solved!! downloaded to play offline

I downloaded the app on my phone but do I need to be a premium member to get spotify offline with music I have downloaded with the trial? I am going where there is no internet and would like to play music.

Newbie

I downloaded the app on my phone but do I need to be a premium member to get spotify offline with music I have downloaded with the trial?  I am going where there is no internet and would like to...

jsannn

Community Legend

512 Views

2 replies

0 likes

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i am not abroad

im using samsung s7 i havent gone abroad and it says im abroad and i cant access my app on my phone.

Casual Listener

im using samsung s7  i havent gone abroad and it says im abroad and i cant access my app on my phone.

248 Views

0 replies

0 likes

  • 248 Views
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Aucun espace de stockage trouvé

Bonjour,lorsque je lance mon application Spotify, l'image reste grise et je reçois une notification me disant "aucun espace de stockage trouvé"Quelqu'un pourrait m'aider à remédier à ce probleme svp car je ne peux plus écouter de musique

Newbie

Bonjour,lorsque je lance mon application Spotify, l'image reste grise et je reçois une notification me disant "aucun espace de stockage trouvé" Quelqu'un pourrait m'aider à remédier à ce probleme sv...

MonsieurDed

Newbie

4677 Views

7 replies

1 likes

  • 4677 Views
  • 7 replies
  • 1 likes