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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394162 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8372 Views

0 replies

7 likes

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Problems whit music

When i play my music after a few songs the music stop, and i don't know why.

Newbie

When i play my music after a few songs the music stop, and i don't know why.

RNRRT

Roadie

392 Views

1 replies

0 likes

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MUSIC PROBLEMS! HELP!

Hello everyone!I certainly hope someone can help me. I have a lot of music on my Spotify which I listen to on my computer, on my smartphone and I cast from my smartphone to my tv. This music is offered by Spotify, it is not something I downloaded. So...

Roadie

Hello everyone! I certainly hope someone can help me.  I have a lot of music on my Spotify which I listen to on my computer, on my smartphone and I cast from my smartphone to my tv.  This ...

369 Views

0 replies

0 likes

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premium issues on android

hi, i installed spotify on my g7 edge and upgraded to premium but it still says"free account - go premium" when i installed it on my pc it says "spotify premium" and it also says that when i check the sub info when logging in to check acc settings.wh...

Newbie

hi, i installed spotify on my g7 edge and upgraded to premium but it still says "free account - go premium" when i installed it on my pc it says "spotify premium" and it also says that when i chec...

Digby1998

Newbie

513 Views

2 replies

0 likes

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Only 10GB available on SDCard Storage

HI I am using Samsung Galaxy S8+ with a 64GB memory sdcard.on the Storage of the Spotify. it only show available 10GB available but the Total show the correct capacity of 59.5GB after format my sdcard have over 49GB of free storage... please help...i...

Casual Listener

HI I am using Samsung Galaxy S8+ with a 64GB memory sdcard. on the Storage of the Spotify.  it only show available 10GB available but the Total show the correct capacity of 59.5GB after format...

nicekit

Casual Listener

329 Views

1 replies

0 likes

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notificacion desaparece

Buen día, tengo un detalle con el panel de notificacion cuando dejo de reporducir la musica por unos minutos, el panel de la musica desaparece y tengo que volver abrir la aplicacion para poder reproducir, en vez de solo desplazar la barra de notifica...

Newbie

Buen día, tengo un detalle con el panel de notificacion cuando dejo de reporducir la musica por unos minutos, el panel de la musica desaparece y tengo que volver abrir la aplicacion para poder reprod...

851 Views

0 replies

2 likes

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[Android] Playlist update notifications not turning off

For the latest version of premium Spotify on Android on my Galaxy S8 I am having issues with unwanted push notifications. In settings within the app I have gone to the notifications menu and turned off push and email notifications for every option av...

Newbie

For the latest version of premium Spotify on Android on my Galaxy S8 I am having issues with unwanted push notifications. In settings within the app I have gone to the notifications menu and turned o...

389 Views

0 replies

0 likes

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Solved!! I can't play, my playlists on android

This might be a stupid question, but on Android, there's no play button on the playlists. Whenever I press shuffle play, it just shows other tracks from the first artist on that playlist. It never plays the songs on that playlist. On PC, there is a p...

Casual Listener

This might be a stupid question, but on Android, there's no play button on the playlists. Whenever I press shuffle play, it just shows other tracks from the first artist on that playlist. It nev...

Joe

Community Legend

2062 Views

2 replies

0 likes

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not playing all the music in my playlist

I have the problem that a lot of music can't be played on my android. It is all random numbers that can't play and I've downloaded them all.I have premium and already deleted and installed Spotify again but then nothing changed. Can someone help me?

Newbie

I have the problem that a lot of music can't be played on my android.  It is all random numbers that can't play and I've downloaded them all. I have premium and already deleted and installed S...

264 Views

0 replies

0 likes

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[ANDROID] I cannot play certain song on spotify on ny mobile

Hi everyone, it's been a few days since I cannot play certain sings like Frank ocean's albums, I click on the song but nothing happens, If i am playing another song that song suddenly stops, I have tried removing the app and installing it again but n...

Newbie

Hi everyone, it's been a few days since I cannot play certain sings like Frank ocean's albums, I click on the song but nothing happens, If i am playing another song that song suddenly stops, I have t...

NelioJ23

Newbie

589 Views

2 replies

3 likes

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Sound is way too low with Spotify on Android connected to Uconnect Bluetooth

Hello, I have been having this problem ever since I signed up for Spotify. No matter what I try I have to turn the volume up to the highest to hear my sounds in my vehicle. I just purchased a new phone a few weeks ago and installed Spotify. I connect...

Newbie

Hello,   I have been having this problem ever since I signed up for Spotify.  No matter what I try I have to turn the volume up to the highest to hear my sounds in my vehicle.  I jus...

443 Views

0 replies

0 likes

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Place of SD card on Android

Hello. I do not know on the phone. My smartphone is not the best, I'm a premium user. I would like to know how much memory the application occupies if it has the maximum number of tracks? And do they occupy a lot of space? Please help me

Newbie

Hello. I do not know on the phone. My smartphone is not the best, I'm a premium user. I would like to know how much memory the application occupies if it has the maximum number of tracks? And do they...

260 Views

0 replies

0 likes

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Spotify uses mobile data even though it is disabled?!

Hi, Ive got a Problem with my Spotify app on Android. It downloads offline Songs via mobile data even though i disabled that in the settings. Nearly killed all my mobile traffic... Anyone got an idea why that happens? Thank you!

Newbie

Hi,   Ive got a Problem with my Spotify app on Android. It downloads offline Songs via mobile data even though i disabled that in the settings. Nearly killed all my mobile traffic... Anyone go...

frap_gadz

Regular

777 Views

2 replies

2 likes

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Bug or coincident?

It was yesterday, 8. October.2017 at around 21.00 I had a new ablum ("Thank You" from Meghan Trainor) added at around 11.00 in my B.E.A.M.E.R Playlist (164 songs). Then I started it ~21.00 and the playlist was in shuffle mode. But all of the Meghan T...

Regular

It was yesterday, 8. October.2017 at around 21.00   I had a new ablum ("Thank You" from Meghan Trainor) added at around 11.00 in my B.E.A.M.E.R Playlist (164 songs). Then I started it ~21.00 a...

322 Views

0 replies

0 likes

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App downloading over mobile when "Download using cellular" is off.

I have an issue with the Spotify app for android whereby the songs in my offline playlists are being synced using mobile data despite the "Download using cellular" option being off. What I believe is happening is that the app begins the download over...

Regular

I have an issue with the Spotify app for android whereby the songs in my offline playlists are being synced using mobile data despite the "Download using cellular" option being off.   Wha...

404 Views

0 replies

0 likes

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Spotify won't download songs or playlists on wifi, only cellular.

Hello. I haven't had any issues using spotify previously but starting today, I do. On my mobile device (Glalaxy S8), I enable the download toggle for my song library so that I may listen to my music offline. However, all this seems to do is create a ...

Newbie

Hello. I haven't had any issues using spotify previously but starting today, I do. On my mobile device (Glalaxy S8), I enable the download toggle for my song library so that I may listen to my music ...

2080 Views

0 replies

6 likes

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Rewind/Fast forward with Android Auto

Is there a way to fast forward or rewind in Android Auto? I missed part of a song because it was still playing while a text message was read and I tried to rewind it by holding down the previous button. Instead of rewinding, it just went back a few s...

Roadie

Is there a way to fast forward or rewind in Android Auto? I missed part of a song because it was still playing while a text message was read and I tried to rewind it by holding down the previous butt...

Xenzu

Newbie

8147 Views

7 replies

14 likes

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Não consigo acessar a opção de armazenamento em micro sd

Tenho um plano familiar do Spotify e até recentemente conseguia usar o meu cartão micro SD com 128gb para armazenar as músicas. Ontem recebi a notificação de que não havia espaço em disco. Então percebi que a opção armazenamento em micro SD havia sum...

Newbie

Tenho um plano familiar do Spotify e até recentemente conseguia usar o meu cartão  micro SD com 128gb para armazenar as músicas. Ontem recebi a notificação de que não havia espaço em disco. Entã...

Jkjoao

Newbie

929 Views

1 replies

1 likes

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Will not play songs on my playlist

I am on a Galaxy S7, but when I press "Shuffle Play", Spotify picks a song that are not on my playlist. I can be sure of this because it is a 7 song playlist. I can turn off shuffle, but it is still a freaking pain in the a*s! Why can we not just pic...

Visitor

I am on a Galaxy S7, but when I press "Shuffle Play", Spotify picks a song that are not on my playlist.  I can be sure of this because it is a 7 song playlist.  I can turn off shuffle, but ...

Joe

Community Legend

488 Views

3 replies

0 likes

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Unable to login. Spotify was set offline in cell phone.

For some reason my cell phone got disconnected from Spotify last night. Now when I try to log in it tells me that, since it was set to work offline before that, it is unable to log in, that I should connect to the internet. My cellphone is online but...

Casual Listener

For some reason my cell phone got disconnected from Spotify last night. Now when I try to log in it tells me that, since it was set to work offline before that, it is unable to log in, that I should ...

Joe

Community Legend

643 Views

3 replies

0 likes

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Spotify stops in background!!!!

Hey guys, so im listening to spotify and then I want to go on another app (like Clash Royale) and then spotify just stops!!!! Its so frustrating. I have premium, with my Galaxy S6 Edge, Android 6.1

Casual Listener

Hey guys, so im listening to spotify and then I want to go on another app (like Clash Royale) and then spotify just stops!!!! Its so frustrating. I have premium, with my Galaxy S6 Edge, Android 6.1

Digo001

Newbie

62592 Views

7 replies

3 likes

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