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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839738 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839738 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13611 Views
  • 1 replies
  • 0 likes
  • 13611 Views
  • 1 replies
  • 0 likes

Offline Mode - Cached Songs - Randomization Bug

Hi Spotify members and who it concerns, There is a randomization bug. Before you chalk it off as, -Human minds are not good at understanding randomization -Spotify's randomization is purposely not random to make us feel it's more random -I may have d...

  • Regular
  • Hi Spotify members and who it concerns, There is a randomization bug. Before you chalk it off as, -Human minds are not good at understanding randomization -Spotify's randomization is purposely not ra...
  • 118 Views
  • 0 replies
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  • 118 Views
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Unable to send music to a specific user

Today when I launched Spotify on my Windows desktop, I find that I am unable to "share" music (songs, albums playlists) with specific Spotify users. Before, I was able to "send to" and select users, now the only option is to "Share with followers." I...

  • Newbie
  • Today when I launched Spotify on my Windows desktop, I find that I am unable to "share" music (songs, albums playlists) with specific Spotify users. Before, I was able to "send to" and select users, ...
  • user-removed
  • Not applicable
  • 1670 Views
  • 16 replies
  • 14 likes
  • 1670 Views
  • 16 replies
  • 14 likes

spotify tells me im offline

Well ive been using spotify for a long time and i just upgraded to premium again after a break but now spotify tells me im offline when im not on wifi. Ive tried to delete cache and saved data, reinstalling the app and restarting my device, but im st...

  • Newbie
  • Well ive been using spotify for a long time and i just upgraded to premium again after a break but now spotify tells me im offline when im not on wifi. Ive tried to delete cache and saved data, reins...
  • Obbuer
  • Newbie
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Music time in control bar

Why Android doesn't display the time of the music in the control bar?

  • Regular
  • Why Android doesn't display the time of the music in the control bar?
  • MartinStoichkov
  • Community Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Wi-Fi or nothing..

Noticed a couple of weeks ago that when I'm on a mobile network I just get "No internet connection available" even though I know it is.I checked other threads and the only "solution" seems to be the ipv4(?)/ipv6 stuff, I checked and I have the right ...

  • Newbie
  • Noticed a couple of weeks ago that when I'm on a mobile network I just get "No internet connection available" even though I know it is. I checked other threads and the only "solution" seems to be th...
  • 158 Views
  • 0 replies
  • 0 likes
  • 158 Views
  • 0 replies
  • 0 likes

my downloaded albums disapear sometimes and i have to download it again.

i have to redownload my songs/albums often. so i cant hear them when i am not online, i am very mad about that becouse my internet connection is often very bad.

  • Newbie
  • i have to redownload my songs/albums often. so i cant hear them when i am not online, i am very mad about that becouse my internet connection is often very bad.
  • 94 Views
  • 0 replies
  • 0 likes
  • 94 Views
  • 0 replies
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Canción equivocada en mi perfil de artista

Saludos, quiero saber como puedo remover esta cancion de mi perfil de artista de spotify ya que es de otro artista que se esta beneficiando practicamente de mi y no se como remover esa cancion ya que no es mia ni conozco a la persona.Este es mi spoti...

  • Newbie
  • Saludos, quiero saber como puedo remover esta cancion de mi perfil de artista de spotify ya que es de otro artista que se esta beneficiando practicamente de mi y no se como remover esa cancion ya que...
  • 481 Views
  • 0 replies
  • 0 likes
  • 481 Views
  • 0 replies
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Last update 8.3.0.681 cause problems while hearing music on a bluetooth headset

Hello,I experienced problems while listen to either downloaded or streaming songs on my Bluetooth headset Bose QC35.There's a lot of interference, the music stops and continue faster, then stop again, and that happens a lot,it's impossible to hear a ...

  • Newbie
  • Hello, I experienced problems while listen to either downloaded or streaming songs on my Bluetooth headset Bose QC35. There's a lot of interference, the music stops and continue faster, then stop a...
  • 119 Views
  • 0 replies
  • 0 likes
  • 119 Views
  • 0 replies
  • 0 likes

Lyrics on Android

Does the viewing of the lyrics while listening to the song apply to Android users?

  • Newbie
  • Does the viewing of the lyrics while listening to the song apply to Android users?
  • 127 Views
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  • 127 Views
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Superuser Contribution Se elimina la música.

Hola a toda la comunidad de Spotify.Vengo a escrbir esto por que necesito de su ayuda.Lleva 3 veces que se elimina el modo offline en las playlist que tenia descargada. Me salen sin la marca de "descargadas" pero aún asi me sigue marcando el uso de l...

  • Newbie
  • Hola a toda la comunidad de Spotify. Vengo a escrbir esto por que necesito de su ayuda. Lleva 3 veces que se elimina el modo offline en las playlist que tenia descargada. Me salen sin la marca de...
  • MonicaM_Bogota
  • Roadie
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Superuser Contribution some songs disappeared from my library?

hello, as of this morning, i cannot see some songs in my library, for example if i saved a whole album, not all songs show up in my list but 2 of them. but when i click on the ones that dont show up they look like they are saved so they should show u...

  • Newbie
  • hello, as of this morning, i cannot see some songs in my library, for example if i saved a whole album, not all songs show up in my list but 2 of them. but when i click on the ones that dont show up ...
  • MonicaM_Bogota
  • Roadie
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Androit Auto

Habe android auto installiert und sehe auch den button im Display meines radios erst hat es funktioniert jetzt bekomme ich eine Fehlermeldung das spotifey nicht funktioniert aber auf meinem smartphohne spielt es denke die verbindubzum radio funktioni...

  • Newbie
  • Habe android auto installiert und sehe auch den button im Display meines radios erst hat es funktioniert jetzt bekomme ich eine Fehlermeldung das spotifey nicht funktioniert aber auf meinem smartphoh...
  • Vjtito2008
  • Newbie
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Songs are being randomly deleted from playlists?

Hey, so as of 30 minutes ago, over half of my songs in a playlist were randomly deteled and I know this for a fact because there were 49 songs in that playlist, but now theres only 20. What the heck happened and is there anyway to get them back? And ...

  • Newbie
  • Hey, so as of 30 minutes ago, over half of my songs in a playlist were randomly deteled and I know this for a fact because there were 49 songs in that playlist, but now theres only 20. What the heck ...
  • 203 Views
  • 0 replies
  • 1 likes
  • 203 Views
  • 0 replies
  • 1 likes

No aparece el almacenamiento

Hola, no me aparece la opcion para elegir el medio de almacenamiento, tal vez alguien me puede ayudar.Gracias

  • Newbie
  • Hola, no me aparece la opcion para elegir el medio de almacenamiento, tal vez alguien me puede ayudar. Gracias
  • cloudxx88
  • Newbie
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Spotify lock screen

Hi, i have a Huawei Mate9 and i cant control spotify at the lock screen, HELP!

  • Newbie
  • Hi, i have a Huawei Mate9 and i cant control spotify at the lock screen, HELP!
  • 104 Views
  • 0 replies
  • 0 likes
  • 104 Views
  • 0 replies
  • 0 likes

playlist keeps re-downloading

My playlist keeps re-downloading every time I open up Spotify on my phone. What's weirder is that not all of the song are there on my phone, but they are on the desktop. Everytime it re-downloads, the missing songs appear, but then a few seconds late...

  • Visitor
  • My playlist keeps re-downloading every time I open up Spotify on my phone. What's weirder is that not all of the song are there on my phone, but they are on the desktop. Everytime it re-downloads, th...
  • 145 Views
  • 0 replies
  • 0 likes
  • 145 Views
  • 0 replies
  • 0 likes

Others can't view my playlist

Me and a friend were sharing playlists, but when she found mine, it was simply the name of the first song in the playlist, and that song. I've set it to private then back to public, made it collaborative, signed out and signed back in, and even remov...

  • Casual Listener
  • Me and a friend were sharing playlists, but when she found mine, it was simply the name of the first song in the playlist, and that song. I've set it to private then back to public, made it collabora...
  • 123 Views
  • 0 replies
  • 0 likes
  • 123 Views
  • 0 replies
  • 0 likes

Premium

I downloaded spotify on my new phone and every time I go to download my play list it it tells me I'm not a premium member

  • Casual Listener
  • I downloaded spotify on my new phone and every time I go to download my play list it it tells me I'm not a premium member
  • kejt_
  • Community Legend
  • 191 Views
  • 5 replies
  • 0 likes
  • 191 Views
  • 5 replies
  • 0 likes

Solved!! Device registers multiple times

Hello,I've got Spotify Premium and my Android Phone (Oneplus X, up to date) registers itself multiple times in a week. Because of this, it is not possible to download/store the songs on other devices or the device itself, because the cap of 3 registe...

  • Newbie
  • Hello, I've got Spotify Premium and my Android Phone (Oneplus X, up to date) registers itself multiple times in a week. Because of this, it is not possible to download/store the songs on other dev...
  • Joe
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Queue on Android

Hi everyone! When using the Spotify app on my Android, if I go to add a new album to the queue, the new album starts from the next track, and then once the newly added album's finished, it carries on playing the original album in the queue. Is there ...

  • Regular
  • Hi everyone!   When using the Spotify app on my Android, if I go to add a new album to the queue, the new album starts from the next track, and then once the newly added album's finished, it c...
  • Joe
  • Community Legend
  • 194 Views
  • 6 replies
  • 0 likes
  • 194 Views
  • 6 replies
  • 0 likes

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