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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Rarezzz

Visitor

384453 Views

543 replies

34 likes

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7932 Views

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7 likes

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Spotify not finding my samsung tv with spotify connect

I've tried several solutions now for some time, but figured I'd really give it a go now to try to fix this once and for all. With the removal of the spotify app from the samsung smart hub, spotify tells me to simply use spotify connect. If only. I ha...

Newbie

I've tried several solutions now for some time, but figured I'd really give it a go now to try to fix this once and for all.    With the removal of the spotify app from the samsung smart ...

Joe

Community Legend

534 Views

1 replies

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Músicas baixadas somem depois de atualizar

Toda vez que o spotify atualiza no meu celular, todas as músicas que já baixei, desaparecem e sou obrigado a baixar todas novamente. Isso está ficando chato, pois consome muito tempo, e toda vez que vou utilizar estou sem as músicas offline.As música...

Newbie

Toda vez que o spotify atualiza no meu celular, todas as músicas que já baixei, desaparecem e sou obrigado a baixar todas novamente. Isso está ficando chato, pois consome muito tempo, e toda vez que ...

Geremy

Newbie

3634 Views

1 replies

7 likes

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App doesn't recognize chromecast

The android app hasn't been recognizing chromecast. I restart the app, reboot the chromecast, and it still doesn't work. I've got it working once after doing a combination of rebooting, unplugging chomecast. Is this a Spotify or Google problem? This ...

Casual Listener

The android app hasn't been recognizing chromecast. I restart the app, reboot the chromecast, and it still doesn't work. I've got it working once after doing a combination of rebooting, unplugging ch...

thompouce

Regular

701 Views

2 replies

1 likes

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shift in played number

Hello, There seems to be a shift in the played number when I remove a number from the playlist/library. Also the album pictures dissappear from the interface.This bug appears both at the ps3(XMB) and the samsung tv (smarthub, I think Android)Greeting...

Casual Listener

 Hello,   There seems to be a shift in the played number when I remove a number from the playlist/library. Also the album pictures dissappear from the interface. This bug appears both ...

240 Views

0 replies

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Program erroe

Hello, There seems to be a crucial program crash when starting with playing/editing numbers at the tab 'your music'. At example, when removing a number from the playlist or the library, the following selected numbers will cause a shift of 1 or more i...

Casual Listener

Hello,   There seems to be a crucial program crash when starting with playing/editing numbers at the tab 'your music'. At example, when removing a number from the playlist or the lib...

277 Views

0 replies

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Car AUX connectivity issue

I've seen similar posts to this pop up but none of which have actually solved my issue. I have a Sony Xperia Z. When I connect my AUX cable to my phone to play Spotify in my car nothing happens. I've tried the following: Uninstall/reinstall the appCl...

Newbie

I've seen similar posts to this pop up but none of which have actually solved my issue.   I have a Sony Xperia Z.  When I connect my AUX cable to my phone to play Spotify in my car nothin...

406 Views

0 replies

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Spotify not loading

Hi guy's the Spotify app isn't loading the pages on my s8+ when I'm connected via the Wi-Fi although my computer on the same network is fine. When I switch to 3g it works fine. What do you think the problem could be?

Casual Listener

Hi guy's the Spotify app isn't loading the pages on my s8+ when I'm connected via the Wi-Fi although my computer on the same network is fine. When I switch to 3g it works fine. What do you think the ...

Nico

Community Legend

655 Views

3 replies

0 likes

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Problems whit music

When i play my music after a few songs the music stop, and i don't know why.

Newbie

When i play my music after a few songs the music stop, and i don't know why.

RNRRT

Roadie

386 Views

1 replies

0 likes

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MUSIC PROBLEMS! HELP!

Hello everyone!I certainly hope someone can help me. I have a lot of music on my Spotify which I listen to on my computer, on my smartphone and I cast from my smartphone to my tv. This music is offered by Spotify, it is not something I downloaded. So...

Roadie

Hello everyone! I certainly hope someone can help me.  I have a lot of music on my Spotify which I listen to on my computer, on my smartphone and I cast from my smartphone to my tv.  This ...

366 Views

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premium issues on android

hi, i installed spotify on my g7 edge and upgraded to premium but it still says"free account - go premium" when i installed it on my pc it says "spotify premium" and it also says that when i check the sub info when logging in to check acc settings.wh...

Newbie

hi, i installed spotify on my g7 edge and upgraded to premium but it still says "free account - go premium" when i installed it on my pc it says "spotify premium" and it also says that when i chec...

Digby1998

Newbie

500 Views

2 replies

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Only 10GB available on SDCard Storage

HI I am using Samsung Galaxy S8+ with a 64GB memory sdcard.on the Storage of the Spotify. it only show available 10GB available but the Total show the correct capacity of 59.5GB after format my sdcard have over 49GB of free storage... please help...i...

Casual Listener

HI I am using Samsung Galaxy S8+ with a 64GB memory sdcard. on the Storage of the Spotify.  it only show available 10GB available but the Total show the correct capacity of 59.5GB after format...

nicekit

Casual Listener

323 Views

1 replies

0 likes

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notificacion desaparece

Buen día, tengo un detalle con el panel de notificacion cuando dejo de reporducir la musica por unos minutos, el panel de la musica desaparece y tengo que volver abrir la aplicacion para poder reproducir, en vez de solo desplazar la barra de notifica...

Newbie

Buen día, tengo un detalle con el panel de notificacion cuando dejo de reporducir la musica por unos minutos, el panel de la musica desaparece y tengo que volver abrir la aplicacion para poder reprod...

846 Views

0 replies

2 likes

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[Android] Playlist update notifications not turning off

For the latest version of premium Spotify on Android on my Galaxy S8 I am having issues with unwanted push notifications. In settings within the app I have gone to the notifications menu and turned off push and email notifications for every option av...

Newbie

For the latest version of premium Spotify on Android on my Galaxy S8 I am having issues with unwanted push notifications. In settings within the app I have gone to the notifications menu and turned o...

387 Views

0 replies

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Solved!! I can't play, my playlists on android

This might be a stupid question, but on Android, there's no play button on the playlists. Whenever I press shuffle play, it just shows other tracks from the first artist on that playlist. It never plays the songs on that playlist. On PC, there is a p...

Casual Listener

This might be a stupid question, but on Android, there's no play button on the playlists. Whenever I press shuffle play, it just shows other tracks from the first artist on that playlist. It nev...

Joe

Community Legend

2054 Views

2 replies

0 likes

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not playing all the music in my playlist

I have the problem that a lot of music can't be played on my android. It is all random numbers that can't play and I've downloaded them all.I have premium and already deleted and installed Spotify again but then nothing changed. Can someone help me?

Newbie

I have the problem that a lot of music can't be played on my android.  It is all random numbers that can't play and I've downloaded them all. I have premium and already deleted and installed S...

263 Views

0 replies

0 likes

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[ANDROID] I cannot play certain song on spotify on ny mobile

Hi everyone, it's been a few days since I cannot play certain sings like Frank ocean's albums, I click on the song but nothing happens, If i am playing another song that song suddenly stops, I have tried removing the app and installing it again but n...

Newbie

Hi everyone, it's been a few days since I cannot play certain sings like Frank ocean's albums, I click on the song but nothing happens, If i am playing another song that song suddenly stops, I have t...

NelioJ23

Newbie

574 Views

2 replies

3 likes

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Sound is way too low with Spotify on Android connected to Uconnect Bluetooth

Hello, I have been having this problem ever since I signed up for Spotify. No matter what I try I have to turn the volume up to the highest to hear my sounds in my vehicle. I just purchased a new phone a few weeks ago and installed Spotify. I connect...

Newbie

Hello,   I have been having this problem ever since I signed up for Spotify.  No matter what I try I have to turn the volume up to the highest to hear my sounds in my vehicle.  I jus...

432 Views

0 replies

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Place of SD card on Android

Hello. I do not know on the phone. My smartphone is not the best, I'm a premium user. I would like to know how much memory the application occupies if it has the maximum number of tracks? And do they occupy a lot of space? Please help me

Newbie

Hello. I do not know on the phone. My smartphone is not the best, I'm a premium user. I would like to know how much memory the application occupies if it has the maximum number of tracks? And do they...

252 Views

0 replies

0 likes

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Spotify uses mobile data even though it is disabled?!

Hi, Ive got a Problem with my Spotify app on Android. It downloads offline Songs via mobile data even though i disabled that in the settings. Nearly killed all my mobile traffic... Anyone got an idea why that happens? Thank you!

Newbie

Hi,   Ive got a Problem with my Spotify app on Android. It downloads offline Songs via mobile data even though i disabled that in the settings. Nearly killed all my mobile traffic... Anyone go...

frap_gadz

Regular

757 Views

2 replies

2 likes

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