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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 851127 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 851127 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17203 Views
  • 3 replies
  • 0 likes
  • 17203 Views
  • 3 replies
  • 0 likes

Musics not showing at library

I downloaded a bunch of musics, they are in my phone but they don't show up in the library.I have about 900 musics and i have about 5g left in my sd card

  • Newbie
  • I downloaded a bunch of musics, they are in my phone but they don't show up in the library. I have about 900 musics and i have about 5g left in my sd card
  • 95 Views
  • 0 replies
  • 0 likes
  • 95 Views
  • 0 replies
  • 0 likes

Getting Charged

I used the premium month for free and on the day before my subscription would end I cancelled premium , but then the next day my dad tells me that his card was charged even though I cancelled the premium. Is it possible for spotify to return that mon...

  • Newbie
  • I used the premium month for free and on the day before my subscription would end I cancelled premium , but then the next day my dad tells me that his card was charged even though I cancelled the pre...
  • labelscollected
  • Community Legend
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Playing music from SD card

I've downloaded my music to my laptop, after some looking found where it's been saved to, transferred the files manually to my SD card & can't play them. Any ideas

  • Newbie
  • I've downloaded my music to my laptop, after some looking found where it's been saved to, transferred the files manually to my SD card & can't play them. Any ideas  
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

Problemas con la música

Tengo problemas con la aplicación, las canciones se cortan constantemente y a los 10 minutos de utilizar la aplicación, me saca automáticamente. Otro problema que tengo que cuando bloqueo el dispositivo y cambio de música, no se reproducen, tengo que...

  • Newbie
  • Tengo problemas con la aplicación, las canciones se cortan constantemente y a los 10 minutos de utilizar la aplicación, me saca automáticamente. Otro problema que tengo que cuando bloqueo el disposit...
  • 145 Views
  • 0 replies
  • 0 likes
  • 145 Views
  • 0 replies
  • 0 likes

Cannot log into Spotify from Android phone

Hi, am having big problem! Am unable to log into Spotify from my Android phone - yet I did a few days ago. So I have reset password three times, each time still not able to log into account. On third time I reset passwrod and failed log in from Andoi...

  • Casual Listener
  • Hi, am having big problem! Am unable to log into Spotify from my Android phone - yet I did a few days ago. So I have reset password three times, each time still not able to log into account. On third...
  • Joe
  • Community Legend
  • 235 Views
  • 3 replies
  • 0 likes
  • 235 Views
  • 3 replies
  • 0 likes

Self Spotify on Android Wear 2.0

Hi, im interesting of buying the LG sport watch and I wanted to ask if Spotify on Android Wear have the same functionality as on tizen os,I mean connect to Spotify not from the phone , by the lte connection.Listen to the music though the watch speake...

  • Newbie
  • Hi, im interesting of buying the LG sport watch and I wanted to ask if Spotify on Android Wear have the same functionality as on tizen os, I mean connect to Spotify not from the phone , by the lte c...
  • 419 Views
  • 0 replies
  • 2 likes
  • 419 Views
  • 0 replies
  • 2 likes

Facebook login for Spotify on Android not working

Opened the app last morning and I was logged out. Tried logging in with Facebook. I get the authorization confirmation message, but after pressing continue, it takes me back to the login screen. I assumed it was a known issue and therefore did not po...

  • Casual Listener
  • Opened the app last morning and I was logged out. Tried logging in with Facebook. I get the authorization confirmation message, but after pressing continue, it takes me back to the login screen. I as...
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

Download

Salve, ho un account Premium e voglio fare il download delle mie canzoni. Come spazio per immagazzinare ho selezionato la mia scheda SD (che ha 16GB liberi) ma quando provo a fare il download si blocca dicendomi "spazio dispositivo insufficiente". Co...

  • Newbie
  • Salve, ho un account Premium e voglio fare il download delle mie canzoni. Come spazio per immagazzinare ho selezionato la mia scheda SD (che ha 16GB liberi) ma quando provo a fare il download si bloc...
  • 102 Views
  • 0 replies
  • 0 likes
  • 102 Views
  • 0 replies
  • 0 likes

Push notifications not working

I can receive email notifications but not push notifications. Any ideas? My settings:App SettingsPhone SettingsWebsite Settings

ae804b9b21 06bc8d5c78 b6fcf7cf25
  • Music Fan
  • I can receive email notifications but not push notifications. Any ideas? My settings: App Settings Phone Settings Website Settings
  • 568 Views
  • 0 replies
  • 3 likes
  • 568 Views
  • 0 replies
  • 3 likes

SPOTIFY CAN'T BE DOWNLOADED ONTO SAMSUNG GALAXY S6

I just switched from an iPhone 5c to a samsung galaxy s6 and I can't download spotify!! It says that the app is uncompatible with my device. What?! Does this mean that everyone with a samsung galaxy s6 can't download spotify??

  • Newbie
  • I just switched from an iPhone 5c to a samsung galaxy s6 and I can't download spotify!! It says that the app is uncompatible with my device. What?! Does this mean that everyone with a samsung galaxy ...
  • azadjoy
  • Newbie
  • 5150 Views
  • 2 replies
  • 0 likes
  • Samsung galaxy s6 problem download
  • 5150 Views
  • 2 replies
  • 0 likes

No Storage Area Found

Can any one help me with this? Every time I try to open my Spotify I get the no storage area found message I have the space on my phone and sd card I've tried resetting my phone and uninstalled and reinstalled the app but still no luck.

  • Newbie
  • Can any one help me with this? Every time I try to open my Spotify I get the no storage area found message I have the space on my phone and sd card I've tried resetting my phone and uninstalled and r...
  • Joe
  • Community Legend
  • 682 Views
  • 1 replies
  • 0 likes
  • 682 Views
  • 1 replies
  • 0 likes

Takes very long to find chromecast

*please move to right section*I press a button to power my speakers and a chromecast audio.I wait a little while, chromecast is not showing in spotify.I switch to Google Home, the chromecast is showing as ready to cast.I go back ro Spotify, sometimes...

  • Casual Listener
  • *please move to right section* I press a button to power my speakers and a chromecast audio. I wait a little while, chromecast is not showing in spotify. I switch to Google Home, the chromec...
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

searching for music or radio plays doesn't work sometimes

I only search for music in WLAN areas, so I have no experiences with the search in mobile connections.But in our WLAN I cannot find ANY music when this error occurs. Every search in declined or not transmitted or something else. But the result is no ...

  • Casual Listener
  • I only search for music in WLAN areas, so I have no experiences with the search in mobile connections. But in our WLAN I cannot find ANY music when this error occurs. Every search in declined or not...
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

Running out of skips

Brief description of the issue: spotify will not let me skip more than 6 songs. I know that these skips used to refresh hourly, but now they do not refresh at allSteps to reproduce the issue: skip 6 songs and wait. The skip button remains greyed out ...

  • Regular
  • Brief description of the issue: spotify will not let me skip more than 6 songs. I know that these skips used to refresh hourly, but now they do not refresh at all Steps to reproduce the issue: skip ...
  • macheekylala
  • Newbie
  • 1156 Views
  • 1 replies
  • 1 likes
  • 1156 Views
  • 1 replies
  • 1 likes

Black Screen of Death when starting Spotify

Whe starting Spotify I the app doesn't start at all and shows only a black screen.Steps to reproduce the issue:I was playing music from Spotifymy phone screen was switched off and after some minute(s) (1 or 2) the song stopped.BTW: We were listening ...

  • Casual Listener
  • Whe starting Spotify I the app doesn't start at all and shows only a black screen. Steps to reproduce the issue: I was playing music from Spotify my phone screen was switched off and af...
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

last.fm offline

Hi, very good,I have a question I want to use last.fm's service but at the same time I want to listen to music offline. After a lot of testing, I have verified that if I listen to offline music I do not register it at last.fm. My question is, if I do...

  • Newbie
  • Hi, very good, I have a question I want to use last.fm's service but at the same time I want to listen to music offline. After a lot of testing, I have verified that if I listen to offline music I d...
  • adalbert
  • Casual Listener
  • 1152 Views
  • 1 replies
  • 0 likes
  • 1152 Views
  • 1 replies
  • 0 likes

Spotify syns inte vid användning av andra program

Spotify syns inte när jag t ex tittar på Facebook i mobilen. Utan måste stänga ner programmen för att byta låt när jag lyssnar. Är det någon inställning? Förut har jag ju kunnat dra ner spotify uppifrån, men nu finns inte ikonen kvar. Har en Huawei h...

  • Newbie
  • Spotify syns inte när jag t ex tittar på Facebook i mobilen. Utan måste stänga ner programmen för att byta låt när jag lyssnar. Är det någon inställning? Förut har jag ju kunnat dra ner spotify uppif...
  • 109 Views
  • 0 replies
  • 0 likes
  • 109 Views
  • 0 replies
  • 0 likes

Spotify automatically removing saved offline music

I have noticed on multiple versions that I will save a bunch of albums for offline and then a few days later they have either all disappeared or there are only two or three songs in the album. Is there any fix or am i the only on experiencing it? It ...

  • Newbie
  • I have noticed on multiple versions that I will save a bunch of albums for offline and then a few days later they have either all disappeared or there are only two or three songs in the album. Is the...
  • 144 Views
  • 0 replies
  • 1 likes
  • 144 Views
  • 0 replies
  • 1 likes

Solved!! New icon under album art

Under the context menu of any song there is a new icon which seems to be a different colour for every song and looks to be perhaps a indication of the Dynamics of the song? I thought it was because I recently got the Spotify artist's thing but it loo...

  • Casual Listener
  • Under the context menu of any song there is a new icon which seems to be a different colour for every song and looks to be perhaps a indication of the Dynamics of the song? I thought it was because I...
  • rossi1911
  • Community Legend
  • 1572 Views
  • 1 replies
  • 0 likes
  • 1572 Views
  • 1 replies
  • 0 likes

Switches device when I am in the middle of a song .

Goes to MC-FB-AC-RCD from the device I am on. Either the desktop or my android. Frustratng! Plus It kicks me out of my playlist and goes to the queue. Artists I have never picked. Where are these coming from?

  • Newbie
  • Goes to MC-FB-AC-RCD from the device I am on. Either the desktop or my android. Frustratng! Plus It kicks me out of my playlist and goes to the queue. Artists I have never picked. Where are these com...
  • 81 Views
  • 0 replies
  • 0 likes
  • 81 Views
  • 0 replies
  • 0 likes