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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Solved!!Superuser Contribution No sound on my Samsung S7

Just downloaded Spotify on my computer and my Samsung S7 sound is great on my computer but I can't get any sound from my phone.Please help

Casual Listener

Just downloaded Spotify on my computer and my Samsung S7 sound is great on my computer but I can't get any sound from my phone.Please help

dlt1953

Casual Listener

951 Views

2 replies

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Spotify will pause randomly, and appears in notifications even when closed, sometimes playing a song

I have been having a persistent issue since switching to an Android phone, where when I am listening to Spotify (whether in my car, or with any kind of headphone) and it will randomly pause. There seems to be no regular interval or trigger for this t...

Casual Listener

I have been having a persistent issue since switching to an Android phone, where when I am listening to Spotify (whether in my car, or with any kind of headphone) and it will randomly pause. There se...

572 Views

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Frequent desynchronization

Hi!Since a couple of days, I use to lose all my synchronized songs, except the ones from the local files... So I can't access to them when I'm offline. It happened every day for the last 4 days... Is there a way to solve this problem? Why does it hap...

Newbie

Hi! Since a couple of days, I use to lose all my synchronized songs, except the ones from the local files... So I can't access to them when I'm offline. It happened every day for the last 4 days... ...

mattbranch

Casual Listener

343 Views

1 replies

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Auto play, plays songs from my playlist again.

I like using the auto play feature, when my playlist ends it plays new songs from different bands. What I don't like about it is about 2/3rds of the songs it plays are ones already in my playlist, is there any way to stop this?

Newbie

I like using the auto play feature, when my playlist ends it plays new songs from different bands. What I don't like about it is about 2/3rds of the songs it plays are ones already in my playlist, is...

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Imported Playlist from windows media player not working

Imported a few playlists and the tracks show up but are greyed out. They shouldn't all be greyed out as even popular artists are on there lists and they are available on Spotify separately.When I press shuffle play, nothing happens.This is a link to ...

Regular

Imported a few playlists and the tracks show up but are greyed out. They shouldn't all be greyed out as even popular artists are on there lists and they are available on Spotify separately. When I...

Gydot

Regular

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Superuser Contribution No puedo cambiar de canción PREMIUM

Al intentar cambiar de canción me sale el mensaje de cambiate a premium, pero mi cuenta ya es premium puedo descargar y usar el modo fuera de linea, esto paso de repente espero puedan ayudarme

Newbie

Al intentar cambiar de canción me sale el mensaje de cambiate a premium, pero mi cuenta ya es premium puedo descargar y usar el modo fuera de linea, esto paso de repente espero puedan ayudarme

Coloreslocos

Casual Listener

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5 replies

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Can't get rid of the "Last.fm Error" notification

So recently I was curious about this "Last.fm scrobbling" thing because I've never heard of it before so I turned it on. So then it tells me to put in a username and password and so I decided not to because I didn't know what it would do. I then turn...

Visitor

So recently I was curious about this "Last.fm scrobbling" thing because I've never heard of it before so I turned it on. So then it tells me to put in a username and password and so I decided not to ...

Joe

Community Legend

1001 Views

1 replies

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Connect to online

I signed out of my account with it on offline mode and now i cant sign back in because i used my facebook account and it says cannot connect to online and wont sign me back in

Newbie

I signed out of my account with it on offline mode and now i cant sign back in because i used my facebook account and it says cannot connect to online and wont sign me back in

Joe

Community Legend

366 Views

1 replies

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Solved!! Spotify Premium SD Card

I have an sd card in my phone and after i reinstalled spotify it showed up and everything worked fine but after i downloaded a few songs suddenly it stopped downloading and in the settings there was no storage option anymore so i can't choose my sd c...

Casual Listener

I have an sd card in my phone and after i reinstalled spotify it showed up and everything worked fine but after i downloaded a few songs suddenly it stopped downloading and in the settings there was ...

simon_rumpl

Casual Listener

486 Views

1 replies

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Superuser Contribution Premium - Accidentally disliked song in Daily Mix

I know many others have had issues with it, but I was wondering if Spotify's developers have implemented any solutions yet? Everything I've found seemed to be from last year.

Casual Listener

I know many others have had issues with it, but I was wondering if Spotify's developers have implemented any solutions yet? Everything I've found seemed to be from last year.

Mihail

Spotify Legend

1444 Views

4 replies

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Spotify is quiet

I have Spotify for my Google Pixel and it is a lot quieter than other music apps I use. I mainly use it with an auxiliary cable in my car and I need to have the volume maxed to listen and it is still not that loud. I've tried uninstalling and install...

Newbie

I have Spotify for my Google Pixel and it is a lot quieter than other music apps I use. I mainly use it with an auxiliary cable in my car and I need to have the volume maxed to listen and it is still...

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problem Evanescence Fallen

I have a premium account. I'm curious where Bring me to life, Everybody's Fool and My Immortal is. Why are this tracks is not available in my country? (Poland)

Newbie

I have a premium account. I'm curious where Bring me to life, Everybody's Fool and My Immortal is. Why are this tracks is not available in my country? (Poland)

IvoEdgar

Newbie

1351 Views

4 replies

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Solved!! What was my last weeks Discover Weekly playlist?

Hello there, I really enjoyed listening to my last weeks discover weekly playlist. I did download and after that I forgot to add the songs to my personal songs. Is there any way of retracing them? I did add 3 of the songs of the playlist if that matt...

Newbie

Hello there,   I really enjoyed listening to my last weeks discover weekly playlist. I did download and after that I forgot to add the songs to my personal songs. Is there any way of retracing...

kynesthetic

Gig Goer

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Superuser Contribution Offline Mode Music Won't Play

I've been having some problems with offline mode. Earlier, music would unexpectedly undownload after leaving wifi, but that issue seems to be resolved. Now however, music that is downloaded won't play unless I have internet. Essentially, the download...

Casual Listener

I've been having some problems with offline mode.  Earlier, music would unexpectedly undownload after leaving wifi, but that issue seems to be resolved.  Now however, music that is download...

Maria_B

Moderator

374 Views

1 replies

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Similar songs playing within playlist

Why does one of my playlist (not the other) play similar songs to what I have in my playlist in between my songs. I've adjusted my settings and this continues. I want to only hear what I've added to playlist. Please advise!

Newbie

Why does one of my playlist (not the other) play similar songs to what I have in my playlist in between my songs.  I've adjusted my settings and this continues.  I want to only hear what I'...

Joe

Community Legend

495 Views

1 replies

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Pretty laggy with Google Home

I bought Google Home couple weeks ago. And I subscribed to Spotify Premium service. It turns out that the music is pretty laggy sometimes. I don't know what happened but I tried Google Play Music free, it's super smooth.

Newbie

I bought Google Home couple weeks ago. And I subscribed to Spotify Premium service. It turns out that the music is pretty laggy sometimes. I don't know what happened but I tried Google Play Music fre...

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Solved!! Maximum Devices Reached after 1?

My phone has now twice removed all downloaded songs claiming I've reached my maximum amount of devices. The first time I actually did hit a limit because of a loaner phone I was trying to use for a week. I removed all devices and started fresh. I now...

Casual Listener

My phone has now twice removed all downloaded songs claiming I've reached my maximum amount of devices.   The first time I actually did hit a limit because of a loaner phone I was trying to us...

Joe

Community Legend

859 Views

1 replies

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Solved!! From Iphone to android

I have been using spotify on my Iphone with no problems. But now i changed to an Android phone. Now i can´t use the app becourse i states that Spotify is not avalable in my contry.But as i said, it worked fine on Iphone....Any solutions ?

Casual Listener

I have been using spotify on my Iphone with no problems. But now i changed to an Android phone.  Now i can´t use the app becourse i states that Spotify is not avalable in my contry. But as i s...

Joe

Community Legend

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Stop Playback After Current Track

After playing several tracks the app stops playing. Close app and try to restart but when it opens up, it's a blank screen. Works fine on my kids iphone. Mine is a S7. After about 10 mins it will work again.

Newbie

After playing several tracks the app stops playing. Close app and try to restart but when it opens up, it's a blank screen. Works fine on my kids iphone. Mine is a S7. After about 10 mins it will wor...

ChristineW117

Newbie

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Songs not available

So, I recently got into a genre. I looked up my favorite song by a certain band and it wasn't there. I went into my settings and turned on an option to show songs that aren't available. It was there. However, I couldn't play it. I looked online and i...

Newbie

So, I recently got into a genre. I looked up my favorite song by a certain band and it wasn't there. I went into my settings and turned on an option to show songs that aren't available. It was there....

435 Views

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