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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118871 Views

27 replies

4 likes

  • 118871 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239826 Views

153 replies

11 likes

Android
autoplay
bluetooth
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  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600787 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493130 Views

581 replies

42 likes

Account
Free
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  • 42 likes

Stops automatically

While I am listening at work, it won't continue playing my music.. I have to go back into the app and manually start it back and it starts the music over when I do... It did not do it until I switched to this phone when other phone broke. The music w...

Newbie

While I am listening at work, it won't continue playing my music.. I have to go back into the app and manually start it back and it starts the music over when I do... It did not do it until I switche...

332 Views

0 replies

0 likes

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Help

Non sono presenti diversi brani su spotify e mi chiedevo se è possibbile aggiungere i file mp3 presenti nel lettore musicale e come?

Newbie

Non sono presenti diversi brani su spotify e mi chiedevo se è possibbile aggiungere i file mp3 presenti nel lettore musicale e come?

344 Views

0 replies

0 likes

  • 344 Views
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Can't find song

Hi, I can not find this song .. who can help me?

Newbie

Hi, I can not find this song .. who can help me?

355 Views

0 replies

0 likes

  • 355 Views
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My device will sometimes randomly switch to "now playing on Becky's ipad." But there is no Becky.

Starting a few months ago, every once in a while and for with no pattern I've been able to discern, my Spotify will tell me that it is now playing on Becky's ipad. I'm not close with any Becky's. I don't own any ipads. Neither do most people I know. ...

Newbie

Starting a few months ago, every once in a while and for with no pattern I've been able to discern, my Spotify will tell me that it is now playing on Becky's ipad. I'm not close with any Becky's. I d...

Luke

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Where is my daily mix

I'm using spotify premium almost 1 month. But i cant find my daily mix. I enter the library. There are playlists, stations, songs, albums etc. but not daily mix.

Regular

I'm using spotify premium almost 1 month. But i cant find my daily mix. I enter the library. There are playlists, stations, songs, albums etc. but not daily mix.

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Spotify thinks I'm a premium user when I am not

Hello out there, I used to be a premium Spotify user but now am just a regular free user (the premium account was granted as part of a cell phone dealer promo which has already expired). Everything was working fine on my android phone until I noticed...

Visitor

Hello out there,   I used to be a premium Spotify user but now am just a regular free user (the premium account was granted as part of a cell phone dealer promo which has already expired).&nbs...

user-removed

Not applicable

1582 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

tengo cuenta premium pero en mi android me aparece free

hace poco actualize spotify en mi android y al entrar era free, en mi pc si tengo las opciones premium, que pasa?

Newbie

hace poco actualize spotify en mi android y al entrar era free, en mi pc si tengo las opciones premium, que pasa?

Ricardocompean

Newbie

4778 Views

7 replies

1 likes

  • 4778 Views
  • 7 replies
  • 1 likes

Plans for Play Screen?

Hi, I've noticed that there are two different versions of the "play screen" in the Android app. There is the normal one and there is a fairly new one used for "Today's Top Hits".Are there any plans to switch completely over to the new one?(I'd love t...

Regular

  Hi, I've noticed that there are two different versions of the "play screen" in the Android app. There is the normal one and there is a fairly new one used for "Today's Top Hits". Are there a...

Rustico

Regular

1640 Views

2 replies

0 likes

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  • 2 replies
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Samsung Galaxy Won't Allow Steaming when on mobile data? Offline mode not on

Hi,I have just bought a samsung galaxy and I have downloaded spotify premium. The app works fine in a wifi zone but when I leave wifi it keeps saying that there is no internet connection. I have unlimited mobile date so this cannot be the problem and...

Newbie

Hi, I have just bought a samsung galaxy and I have downloaded spotify premium. The app works fine in a wifi zone but when I leave wifi it keeps saying that there is no internet connection. I have un...

Joe

Community Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Stops playing music and can't start again

When i play music on my spotify premium account on my Samsung Galaxy S8 it just stops sometimes and specially on sertain songs over and over again. I just make my hole spotify go nuts and won't work again for a couple of minutes and severalt attempts...

Casual Listener

When i play music on my spotify premium account on my Samsung Galaxy S8 it just stops sometimes and specially on sertain songs over and over again. I just make my hole spotify go nuts and won't work ...

blackfish13

Casual Listener

1608 Views

2 replies

0 likes

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  • 2 replies
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Auto Log off en modo Offline

Me ha estado ocurriendo en los últimos meses la siguiente falla: Me conecto en modo offline con mis playlists descargadas y revisando el contador de días hasta tener que conectarme online, pero la cuenta cierra sesión en días en que aún no me pide ca...

Newbie

Me ha estado ocurriendo en los últimos meses la siguiente falla:   Me conecto en modo offline con mis playlists descargadas y revisando el contador de días hasta tener que conectarme online, p...

509 Views

0 replies

0 likes

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Will Not Let Me Edit My Own Playlist

I créated a playlist a day ago, I come home from work and get on Spotify to add more songs and it will not let me edit my own playlist. It seems it thinks I am not the owner when I did in fact create the playlist. I was in the same account I created ...

Casual Listener

I créated a playlist a day ago, I come home from work and get on Spotify to add more songs and it will not let me edit my own playlist. It seems it thinks I am not the owner when I did in fact create...

Joe

Community Legend

634 Views

3 replies

0 likes

  • 634 Views
  • 3 replies
  • 0 likes

Can't play 99% of Ed sheeran's music

Hello my name is Patrick Premium user for years with no major problems till today.Using the mobile app on my xperia Z2. Problem faced since the newest update. Tried reinstalling with full cache clear and had no folder left in my memory named ".androi...

Casual Listener

Hello my name is Patrick   Premium user for years with no major problems till today. Using the mobile app on my xperia Z2. Problem faced since the newest update. Tried reinstalling with full ...

Joe

Community Legend

2372 Views

4 replies

2 likes

  • 2372 Views
  • 4 replies
  • 2 likes

Como pasar la música descargada a la tarjeta SD

Spotify te da una tutorial de como hacer para cambiar el tipo de almacenamiento , el problema que cuando pongo configuración y busco almacenamiento no aparece ... Dice :ReproduccionDispositivoSocialCalidad de músicaNotificaciónInformaciónOtros..... D...

Newbie

Spotify te da una tutorial de como hacer para cambiar el tipo de almacenamiento , el problema que cuando pongo configuración y busco almacenamiento no aparece ... Dice : Reproduccion Dispositivo S...

Juanito0902

Newbie

2195 Views

4 replies

2 likes

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  • 4 replies
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Solved!! No Option To Add Downloaded Songs To SD Card

Hi, I was wondering if anyone could help On my laptop it gives me the option to change the storage of downloaded songs, I want to do the same but on my phone (Samsung) but theres no storage option at all. My SD card is brand new and empty and I dont ...

Casual Listener

Hi, I was wondering if anyone could help    On my laptop it gives me the option to change the storage of downloaded songs, I want to do the same but on my phone (Samsung) but theres no st...

cristianv95

Casual Listener

1217 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Imported local files cannot be deleted

Hi Everyone, I recently imported some local files into my spotify app on my Samsung Galaxy S6. They showed up under "My Songs" and worked fine, though some of them did not have a proper name. So I decided to delete them and fix the Meta-Data. After d...

Casual Listener

Hi Everyone,   I recently imported some local files into my spotify app on my Samsung Galaxy S6. They showed up under "My Songs" and worked fine, though some of them did not have a proper name...

bober

Casual Listener

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Solved!! Spotify taking too long to load on Samsung Galaxy S5

When I open the Spotify app on my Samsung Galaxy S5 it is taking forever to load the app before any information shows. The last song that was played is still shown at the bottom and this can be played but to get any other options it takes so long som...

Newbie

When I open the Spotify app on my Samsung Galaxy S5  it is taking forever to load the app before any information shows. The last song that was played is still shown at the bottom and this can be...

terrygee

Casual Listener

1331 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Cannot connect to Spotify

I'm having the same problem this morning - Full message -You are currently set to offlinePlease go online to connect to Spotify.I hit connect which either takes me back to the same message or I get a blank screen.How do I resolve this??I'm logged in ...

Casual Listener

I'm having the same problem this morning - Full message - You are currently set to offline Please go online to connect to Spotify. I hit connect which either takes me back to the same message or I...

Bellyer

Casual Listener

1636 Views

2 replies

0 likes

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  • 2 replies
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Wont play any song by maroon 5

My spotify won't play any song by maroon 5 anymore, just last week it worked fine. I have seen where others are having a problem playing songs by Kendrick Lamar. What's going on spotify?

Casual Listener

My spotify won't play any song by maroon 5 anymore, just last week it worked fine. I have seen where others are having a problem playing songs by Kendrick Lamar. What's going on spotify?

Michele_T

Regular

4239 Views

18 replies

1 likes

  • 4239 Views
  • 18 replies
  • 1 likes

Can't log out of my account

Help, I can't log out of my account! When I try, an advertisement blocks my access to the library (and also my access to the home and search features, so I cant really do anything other than listen to the music from my current playlist). When I click...

Newbie

Help, I can't log out of my account! When I try, an advertisement blocks my access to the library (and also my access to the home and search features, so I cant really do anything other than listen t...

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes