Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
195028 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
536412 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
440388 Views
565 replies
37 likes
Every month or so the downloaded music I have selected, gets completely wipes out! Its sooo frustrating and I have to select them all over again and download them! I've done this quite a few times and I've lost all hope for it to get fixed on itself!...
Every month or so the downloaded music I have selected, gets completely wipes out! Its sooo frustrating and I have to select them all over again and download them! I've done this quite a few times an...
281 Views
0 replies
0 likes
I recently installed a 126 GB SD card to my LG G6 specifically for Spotify. I went into setting and changed the storage option to the SD card and everything transfered fine. Spotify restarted and now it is incredibly buggy. Songs wont load, excessive...
I recently installed a 126 GB SD card to my LG G6 specifically for Spotify. I went into setting and changed the storage option to the SD card and everything transfered fine. Spotify restarted and now...
Roadie
534 Views
1 replies
1 likes
The main reason I like google play is that I can download music to my phone and IT DOESNT DISAPPEAR or STOP SYNCHING for no apparent reason as Spotify does. Spotify is garbage and has NO CUSTOMER SERVICE! Bye-Bye- spotify!
The main reason I like google play is that I can download music to my phone and IT DOESNT DISAPPEAR or STOP SYNCHING for no apparent reason as Spotify does. Spotify is garbage and has NO CUSTOM...
Roadie
586 Views
1 replies
0 likes
As you know there are some albums made not available to the spotify app. "Pyramids - Pyramids" is not available in the app for whatever reason, but I have the album locally and I would like to have spotify be able to play that album on my phone. I fo...
As you know there are some albums made not available to the spotify app. "Pyramids - Pyramids" is not available in the app for whatever reason, but I have the album locally and I would like to h...
Community Legend
735 Views
3 replies
0 likes
So I have a whole live album that I have imported to my desktop app, and it sees everything and everything plays fine on my desktop app. But when I go to play 2 songs on my mobile app(Galaxy S8) it plays the studio versions of those songs. I have tri...
So I have a whole live album that I have imported to my desktop app, and it sees everything and everything plays fine on my desktop app. But when I go to play 2 songs on my mobile app(Galaxy S8) it p...
Community Legend
1300 Views
8 replies
0 likes
This just started a couple days ago and it's driving me crazy.. I turn on my music with my phone and it just stops playing every 6-8 mins.. It's not someone using my acct somewhere else because when the music stops and I open up my phone it's off the...
This just started a couple days ago and it's driving me crazy.. I turn on my music with my phone and it just stops playing every 6-8 mins.. It's not someone using my acct somewhere else because when ...
Community Legend
8744 Views
64 replies
22 likes
I have a Google Pixel 1. When I try to share a link it just goes back to my home screen. I have tried to uninstall and reinstall and still does not work. There seems to be no way that I can share a playlist, etc on my new phone.
I have a Google Pixel 1. When I try to share a link it just goes back to my home screen. I have tried to uninstall and reinstall and still does not work. There seems to be no way th...
Community Legend
395 Views
1 replies
0 likes
Sorry for my english:It isn't the first time that it's happening (I already did reset my phone and i'm still having the same problem). Briefly: the app crash and I loose all my music, but the "data" still is in my phone than I have to download all my...
Sorry for my english: It isn't the first time that it's happening (I already did reset my phone and i'm still having the same problem). Briefly: the app crash and I loose all my music, but ...
Community Legend
731 Views
4 replies
0 likes
Spoiler (Highlight to read)For the past month, my phone has been randomly connecting to some strangers phone. So instead of listening to my music I hear his. I've been hoping it was a one time thing but it has happened every week. I have connected ra...
For the past month, my phone has been randomly connecting to some strangers phone. So instead of listening to my music I hear his. I've been hoping it was a one time thing but it has happened every w...
Community Legend
731 Views
1 replies
1 likes
I was listening to my saved music and I wanted to listen to one of my playlists that I created. Right before I played it, I crossed a dead zone in the car and my data cut off, and an ad was supposed to play before the music. Now when I get into spoti...
I was listening to my saved music and I wanted to listen to one of my playlists that I created. Right before I played it, I crossed a dead zone in the car and my data cut off, and an ad was supposed ...
355 Views
0 replies
0 likes
Mostly after a commercial or deleting the one playing in the list, the next song isn't what it says it's playing. I even had a song playing and/or displaying that wasn't even in the list anymore, neither was it a proposed song. So there is some probl...
Mostly after a commercial or deleting the one playing in the list, the next song isn't what it says it's playing. I even had a song playing and/or displaying that wasn't even in the list anymore, nei...
269 Views
0 replies
0 likes
Quanto tempo demora pra confirmar o recebimento do boleto
Quanto tempo demora pra confirmar o recebimento do boleto
263 Views
0 replies
0 likes
I have about 2000 songs downloaded on my spotify and once in a blue moon about half of them just magically seem to have disappeared. The songs are still there, but it isn't downloaded anymore, so every time I'll have to download all the songs again.
I have about 2000 songs downloaded on my spotify and once in a blue moon about half of them just magically seem to have disappeared. The songs are still there, but it isn't downloaded anymore, so eve...
461 Views
0 replies
0 likes
Unlike Apple CarPlay whenever I connect my S8 to my car's Android Auto Spotify wont continue playing the current song. When I start my car Spotify starts playing through bluetooth automatically, but when I connect through Android Auto the music pause...
Unlike Apple CarPlay whenever I connect my S8 to my car's Android Auto Spotify wont continue playing the current song. When I start my car Spotify starts playing through bluetooth automatically...
388 Views
0 replies
0 likes
Every time I start my car, Spotify automatically connects to the Bluetooth audio and begins playing. Is there a way to disable this without turning off the Bluetooth on the phone?
Every time I start my car, Spotify automatically connects to the Bluetooth audio and begins playing. Is there a way to disable this without turning off the Bluetooth on the phone?
482 Views
0 replies
0 likes
Hello App,Spotify was working fine before the most recent updates. I have a Samsung galaxy s6 phone. Now it stops in the middle of a song. I've tried to uninstall and reinstall. I've tried to uninstall some other apps. Ialso tried to take out gapless...
Hello App, Spotify was working fine before the most recent updates. I have a Samsung galaxy s6 phone. Now it stops in the middle of a song. I've tried to uninstall and reinstall. I've tried to uni...
Casual Listener
2914 Views
14 replies
1 likes
Ciao a tutti, forse e'una domanda sciocca ma spero riusciate ad aiutarmi. Mi sono abbonato da poco alla versione premium ed ho eseguito i miei primi download. La freccetta a fianco degli album rimane bianca e non verde e quindi non riesco ad ascolatr...
Ciao a tutti, forse e'una domanda sciocca ma spero riusciate ad aiutarmi. Mi sono abbonato da poco alla versione premium ed ho eseguito i miei primi download. La freccetta a fianco degli alb...
271 Views
0 replies
0 likes
If I get premium is it possible to get spotify on my phone download thousands of song (while on wifi at home), so I have access to them when I go to work without wifi? Or even pick all the playlist I want to download so I can listen to them later? I ...
If I get premium is it possible to get spotify on my phone download thousands of song (while on wifi at home), so I have access to them when I go to work without wifi? Or even pick all the p...
Casual Listener
2945 Views
2 replies
0 likes
Hey peeps, I have an issue with my spotify app on my S5, after months of using this service i enjoyed it and decided to try out the premium subscription service. I enjoyed using it but decided i didnt need the services that premium gives so i cancell...
Hey peeps, I have an issue with my spotify app on my S5, after months of using this service i enjoyed it and decided to try out the premium subscription service. I enjoyed using it but decided...
Casual Listener
720 Views
2 replies
0 likes
Hi everyone, since I switched from the student's premium account to a family one I haven't been able to download any music on the SD card for the offline mode on my Android mobile (Huawei p9). Before there was the possibility to choose the storage (i...
Hi everyone, since I switched from the student's premium account to a family one I haven't been able to download any music on the SD card for the offline mode on my Android mobile (Huawei p9). Before...
Community Legend
559 Views
3 replies
0 likes
