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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387938 Views

545 replies

34 likes

Account
Free
  • 387938 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

  • 8044 Views
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  • 7 likes

Broken Android login when offline

I have had to delete and redownload this app on my HTC 10 several times because all of a sudden I need to log in again and it will not put the app back online so I can log in. I have hundreds of extreme quality songs downloaded so lose them all becau...

Regular

I have had to delete and redownload this app on my HTC 10 several times because all of a sudden I need to log in again and it will not put the app back online so I can log in. I have hundreds of extr...

275 Views

0 replies

0 likes

Android
  • 275 Views
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No longer able to download music to SD card

I noticed yesterday that the many playlists I had downloaded to my phone's SD card were no longer downloaded. I have 87 GB of storage available on the SD card, so that can't be the issue. I have tried the clean re-install and clearing the cache, neit...

Casual Listener

I noticed yesterday that the many playlists I had downloaded to my phone's SD card were no longer downloaded. I have 87 GB of storage available on the SD card, so that can't be the issue. I have trie...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
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Fix remote pause/restart of android playback

I would like to connect my android phone to a stereo in another room, and be able to control its playback from a laptop (Windows) on which I am working. It almost works. I can choose new songs and skip forward/back, but if I pause the playback it swi...

Casual Listener

I would like to connect my android phone to a stereo in another room, and be able to control its playback from a laptop (Windows) on which I am working.  It almost works.  I can choose new ...

agus92

Newbie

592 Views

2 replies

0 likes

main-Android
  • 592 Views
  • 2 replies
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Bug with shuffle play

I think I found a bug with shuffle on the android app. When I go to an album I want to listen to and press shuffle play, it usually plays one or two songs from that album then starts playing songs from other albums by the same artist. Sometimes it do...

Newbie

I think I found a bug with shuffle on the android app. When I go to an album I want to listen to and press shuffle play, it usually plays one or two songs from that album then starts playing songs fr...

Joe

Community Legend

719 Views

1 replies

0 likes

  • 719 Views
  • 1 replies
  • 0 likes

Can't share music without App crashing?

Every time I try to share music on mobile my app crashes, it's been two weeks now and I don't know what to do and I'm very annoyed because I love sharing music with my friends. Should I uninstall and reinstall the app? I pay for this app, it should d...

Newbie

Every time I try to share music on mobile my app crashes, it's been two weeks now and I don't know what to do and I'm very annoyed because I love sharing music with my friends. Should I uninstall and...

ncredsox

Casual Listener

858 Views

4 replies

4 likes

  • 858 Views
  • 4 replies
  • 4 likes

App shutdown

Phone: Google pixel XL Problem: upon hitting the share button for a song, playlist, etc., the app minimizes and does not let you do anything. Very frustrating. I have uninstalled Spotify, reinstalled, and restarted my phone, but all to no avail.

Newbie

Phone: Google pixel XL  Problem: upon hitting the share button for a song, playlist, etc., the app minimizes and does not let you do anything. Very frustrating.   I have uninstalled Spot...

ncredsox

Casual Listener

398 Views

1 replies

2 likes

  • 398 Views
  • 1 replies
  • 2 likes

Can't play album Evolve on Android

So I am having problems playing anything on the Evolve album by Imagine Dragons while on my Android app. I can play the music on my desktop, just not my phone. I'm on the latest version and I have tried deleting and reinstalling the app a couple of t...

Newbie

So I am having problems playing anything on the Evolve album by Imagine Dragons while on my Android app. I can play the music on my desktop, just not my phone. I'm on the latest version and I have tr...

286 Views

0 replies

0 likes

  • 286 Views
  • 0 replies
  • 0 likes

"esta cancion no esta disponible. Si tienes el archivo en el ordenador puedes importarlo"

me sale ese cartel en el ordenador y en el celular ni siquiera lo reproduce, me pasa con un album en especifico, pense que se podria tratar de algun tema de licencia, pero descarte esa posibilidad cuando todas las otras personas si lo pueden reproduc...

Newbie

 me sale ese cartel en el ordenador y en el celular ni siquiera lo reproduce, me pasa con un album en especifico, pense que se podria tratar de algun tema de licencia, pero descarte esa posibili...

260 Views

0 replies

0 likes

  • 260 Views
  • 0 replies
  • 0 likes

Spotify took over my Playlist!

I have a free Spotify account. I created a playlist when I opened my account and have been adding music to my playlist up until a few days ago. Now my playlist no longer has my username next to my Playlist title. It has (By Spotify) instead of (By "m...

Newbie

I have a free Spotify account. I created a playlist when I opened my account and have been adding music to my playlist up until a few days ago. Now my playlist no longer has my username next to my Pl...

594 Views

0 replies

0 likes

  • 594 Views
  • 0 replies
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Spotify Web Player Not Playing Songs (Chrome)

I have Chrome and yesterday my web player stopped working out of the blue. I tried resetting my flash player plugins, making sure I was connected on the right device, logged out of my desktop client, and I also tried logging out and logging back in. ...

Casual Listener

I have Chrome and yesterday my web player stopped working out of the blue. I tried resetting my flash player plugins, making sure I was connected on the right device, logged out of my desktop client,...

tewser

Casual Listener

620 Views

2 replies

0 likes

  • 620 Views
  • 2 replies
  • 0 likes

Solved!! Always play through connected device by default on android

I mostly use spotify on my android tablet at home. I want Spotify to always play by default through my Chromecast speakers. At the moment I have to go in and select them every time. It would be very easy to allow the user to mark a device as preferre...

Casual Listener

I mostly use spotify on my android tablet at home. I want Spotify to always play by default through my Chromecast speakers. At the moment I have to go in and select them every time. It would be very ...

Joe

Community Legend

3551 Views

1 replies

4 likes

  • 3551 Views
  • 1 replies
  • 4 likes

Local file not downloading/playing on mobile (but other local files are fine)

I have an mp3 song that I'd like to play on my Spotify app (premium account) on my Android phone. The song is not available from Spotify itself. It plays fine in my desktop Spotify app (Windows 10), but it's greyed out and won't play on my phone, des...

Regular

I have an mp3 song that I'd like to play on my Spotify app (premium account) on my Android phone. The song is not available from Spotify itself. It plays fine in my desktop Spotify app (Windows 10), ...

Joe

Community Legend

1480 Views

3 replies

0 likes

local file
local files
mp3
Premium
  • 1480 Views
  • 3 replies
  • 0 likes

Problemas para reproducir canciones en Android

No puedo reproducir algunas canciones en la app de Android (Samsung Galaxy S7 Edge) sin embargo, en el web player y en la app de Mac sí las puedo reproducir. Ya desinstalé y volví a instalar la app de Android y no se resuelve el problema. ¿Me podrían...

Newbie

No puedo reproducir algunas canciones en la app de Android (Samsung Galaxy S7 Edge) sin embargo, en el web player y en la app de Mac sí las puedo reproducir. Ya desinstalé y volví a instalar la app d...

499 Views

0 replies

1 likes

Android
  • 499 Views
  • 0 replies
  • 1 likes

Need to download songs again

I have the problem that after a while I need to download some songs or a complete playlist again. It is anoying sometimes when I am without WiFi and I realise that the song is not locally saved anymore. I would understand if Spotify loses copyright f...

Regular

I have the problem that after a while I need to download some songs or a complete playlist again. It is anoying sometimes when I am without WiFi and I realise that the song is not locally saved ...

Christian85DE

Regular

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Only one album that is not working

I seem to be able to play all songs except that from big seans latest album. Anyone know why that is?

Newbie

I seem to be able to play all songs except that from big seans latest album. Anyone know why that is?

228 Views

0 replies

0 likes

  • 228 Views
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can no longer listen on two different phones

Okay so I have a family plan i was invited to. I did all the registration stuff on my old phone. I have music on my old one. But can't seem to transfer that music over. In fact it doesn't give me the option on my new one. On my new one it's like I do...

Newbie

Okay so I have a family plan i was invited to. I did all the registration stuff on my old phone. I have music on my old one. But can't seem to transfer that music over. In fact it doesn't give me the...

Luke

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Downloaded songs keep deleting

Hi. So, a few days ago I ran into this (I'm assuming) bug that keeps deleting the songs I've downloaded to listen to offline. As of right now I'm working on redownloading them, but this is the third night in a row this has happened and I'm afraid it'...

Casual Listener

Hi. So, a few days ago I ran into this (I'm assuming) bug that keeps deleting the songs I've downloaded to listen to offline. As of right now I'm working on redownloading them, but this is the third ...

Kirkshoe

Roadie

1568 Views

10 replies

0 likes

  • 1568 Views
  • 10 replies
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Spotify 'Connects' but no output to DENON 2016 AVR s720w.

Have tried all input option. Nothing seems to 'stream' to the Denon. The Spotify app says Connected and streaming to the DENON.

Newbie

Have tried all input option. Nothing seems to 'stream' to the Denon. The Spotify app says Connected and streaming to the DENON.

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes

What is wrong with the last album of Kendrick Lamar?

This morning while I was heading for work I listened for the last time the whole album of Kendrick Lamar and now I can't even listen the ones that I have downloaded. I'm premium and I'm very happy with Spotify. I need a solution for this.

Newbie

This morning while I was heading for work I listened for the last time the whole album of Kendrick Lamar and now I can't even listen the ones that I have downloaded. I'm premium and I'm very happy wi...

340 Views

0 replies

1 likes

  • 340 Views
  • 0 replies
  • 1 likes

Unable to share song on Android Oreo

Any time I click share on a song on my pixel, the app screen goes black and goes to the main screen. No share menu comes up. This has been going on for a few days. I've cleared cache, cleared data, uninstalled app, and reinstalled. It's still happeni...

Newbie

Any time I click share on a song on my pixel, the app screen goes black and goes to the main screen. No share menu comes up. This has been going on for a few days. I've cleared cache, cleared data, u...

Joe

Community Legend

548 Views

1 replies

1 likes

  • 548 Views
  • 1 replies
  • 1 likes