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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375542 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

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Can't play album Evolve on Android

So I am having problems playing anything on the Evolve album by Imagine Dragons while on my Android app. I can play the music on my desktop, just not my phone. I'm on the latest version and I have tried deleting and reinstalling the app a couple of t...

Newbie

So I am having problems playing anything on the Evolve album by Imagine Dragons while on my Android app. I can play the music on my desktop, just not my phone. I'm on the latest version and I have tr...

283 Views

0 replies

0 likes

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"esta cancion no esta disponible. Si tienes el archivo en el ordenador puedes importarlo"

me sale ese cartel en el ordenador y en el celular ni siquiera lo reproduce, me pasa con un album en especifico, pense que se podria tratar de algun tema de licencia, pero descarte esa posibilidad cuando todas las otras personas si lo pueden reproduc...

Newbie

 me sale ese cartel en el ordenador y en el celular ni siquiera lo reproduce, me pasa con un album en especifico, pense que se podria tratar de algun tema de licencia, pero descarte esa posibili...

255 Views

0 replies

0 likes

  • 255 Views
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Spotify took over my Playlist!

I have a free Spotify account. I created a playlist when I opened my account and have been adding music to my playlist up until a few days ago. Now my playlist no longer has my username next to my Playlist title. It has (By Spotify) instead of (By "m...

Newbie

I have a free Spotify account. I created a playlist when I opened my account and have been adding music to my playlist up until a few days ago. Now my playlist no longer has my username next to my Pl...

589 Views

0 replies

0 likes

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Spotify Web Player Not Playing Songs (Chrome)

I have Chrome and yesterday my web player stopped working out of the blue. I tried resetting my flash player plugins, making sure I was connected on the right device, logged out of my desktop client, and I also tried logging out and logging back in. ...

Casual Listener

I have Chrome and yesterday my web player stopped working out of the blue. I tried resetting my flash player plugins, making sure I was connected on the right device, logged out of my desktop client,...

tewser

Casual Listener

611 Views

2 replies

0 likes

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Solved!! Always play through connected device by default on android

I mostly use spotify on my android tablet at home. I want Spotify to always play by default through my Chromecast speakers. At the moment I have to go in and select them every time. It would be very easy to allow the user to mark a device as preferre...

Casual Listener

I mostly use spotify on my android tablet at home. I want Spotify to always play by default through my Chromecast speakers. At the moment I have to go in and select them every time. It would be very ...

Joe

Community Legend

3536 Views

1 replies

4 likes

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  • 1 replies
  • 4 likes

Local file not downloading/playing on mobile (but other local files are fine)

I have an mp3 song that I'd like to play on my Spotify app (premium account) on my Android phone. The song is not available from Spotify itself. It plays fine in my desktop Spotify app (Windows 10), but it's greyed out and won't play on my phone, des...

Regular

I have an mp3 song that I'd like to play on my Spotify app (premium account) on my Android phone. The song is not available from Spotify itself. It plays fine in my desktop Spotify app (Windows 10), ...

Joe

Community Legend

1466 Views

3 replies

0 likes

local file
local files
mp3
Premium
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  • 0 likes

Problemas para reproducir canciones en Android

No puedo reproducir algunas canciones en la app de Android (Samsung Galaxy S7 Edge) sin embargo, en el web player y en la app de Mac sí las puedo reproducir. Ya desinstalé y volví a instalar la app de Android y no se resuelve el problema. ¿Me podrían...

Newbie

No puedo reproducir algunas canciones en la app de Android (Samsung Galaxy S7 Edge) sin embargo, en el web player y en la app de Mac sí las puedo reproducir. Ya desinstalé y volví a instalar la app d...

492 Views

0 replies

1 likes

Android
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Need to download songs again

I have the problem that after a while I need to download some songs or a complete playlist again. It is anoying sometimes when I am without WiFi and I realise that the song is not locally saved anymore. I would understand if Spotify loses copyright f...

Regular

I have the problem that after a while I need to download some songs or a complete playlist again. It is anoying sometimes when I am without WiFi and I realise that the song is not locally saved ...

Christian85DE

Regular

317 Views

1 replies

0 likes

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  • 1 replies
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Only one album that is not working

I seem to be able to play all songs except that from big seans latest album. Anyone know why that is?

Newbie

I seem to be able to play all songs except that from big seans latest album. Anyone know why that is?

222 Views

0 replies

0 likes

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can no longer listen on two different phones

Okay so I have a family plan i was invited to. I did all the registration stuff on my old phone. I have music on my old one. But can't seem to transfer that music over. In fact it doesn't give me the option on my new one. On my new one it's like I do...

Newbie

Okay so I have a family plan i was invited to. I did all the registration stuff on my old phone. I have music on my old one. But can't seem to transfer that music over. In fact it doesn't give me the...

Luke

Community Legend

415 Views

1 replies

0 likes

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  • 1 replies
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Downloaded songs keep deleting

Hi. So, a few days ago I ran into this (I'm assuming) bug that keeps deleting the songs I've downloaded to listen to offline. As of right now I'm working on redownloading them, but this is the third night in a row this has happened and I'm afraid it'...

Casual Listener

Hi. So, a few days ago I ran into this (I'm assuming) bug that keeps deleting the songs I've downloaded to listen to offline. As of right now I'm working on redownloading them, but this is the third ...

Kirkshoe

Roadie

1535 Views

10 replies

0 likes

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Spotify 'Connects' but no output to DENON 2016 AVR s720w.

Have tried all input option. Nothing seems to 'stream' to the Denon. The Spotify app says Connected and streaming to the DENON.

Newbie

Have tried all input option. Nothing seems to 'stream' to the Denon. The Spotify app says Connected and streaming to the DENON.

297 Views

0 replies

0 likes

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What is wrong with the last album of Kendrick Lamar?

This morning while I was heading for work I listened for the last time the whole album of Kendrick Lamar and now I can't even listen the ones that I have downloaded. I'm premium and I'm very happy with Spotify. I need a solution for this.

Newbie

This morning while I was heading for work I listened for the last time the whole album of Kendrick Lamar and now I can't even listen the ones that I have downloaded. I'm premium and I'm very happy wi...

330 Views

0 replies

1 likes

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Unable to share song on Android Oreo

Any time I click share on a song on my pixel, the app screen goes black and goes to the main screen. No share menu comes up. This has been going on for a few days. I've cleared cache, cleared data, uninstalled app, and reinstalled. It's still happeni...

Newbie

Any time I click share on a song on my pixel, the app screen goes black and goes to the main screen. No share menu comes up. This has been going on for a few days. I've cleared cache, cleared data, u...

Joe

Community Legend

521 Views

1 replies

1 likes

  • 521 Views
  • 1 replies
  • 1 likes

Plays a few songs and stops.

Hi, I'm using a galaxy 6 android, my premium Spotify will play a few songs then stop. It doesn't shut down it just stops, I have to press play again. I have gone into the Device Maintenance app, into Battery and disabled Spotify on the put to sleep, ...

Casual Listener

Hi, I'm using a galaxy 6 android, my premium Spotify will play a few songs then stop. It doesn't shut down it just stops, I have to press play again. I have gone into the Device Maintenance app, into...

wmfabry61

Casual Listener

435 Views

2 replies

0 likes

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Warning - do not upgrade your Android app to latest version!

Seems after the last upgrade around 6th October 2017 of the Android app I'm no longer able to play most songs/albums which are/were part of my library. This even seems to affect the Windows application! The Windows application can be fixed easily by ...

Casual Listener

Seems after the last upgrade around 6th October 2017 of the Android app I'm no longer able to play most songs/albums which are/were part of my library. This even seems to affect the Windows appl...

jochen1172

Casual Listener

1043 Views

2 replies

1 likes

  • 1043 Views
  • 2 replies
  • 1 likes

Sena 10S AVRCP Issues with Spotify on Samsung S8

Hi,Firstly some important hardware data:Phone: Samsung Galaxy S8 on Android N 7.0Bluetooth: Sena 10S Motorcycle Bluetooth CommunicatorSpotify App version: 8.4.22.857 armV7 (using pro account)The problem:When i connect the Sena 10S to my phone, it con...

Casual Listener

Hi, Firstly some important hardware data: Phone: Samsung Galaxy S8 on Android N 7.0 Bluetooth: Sena 10S Motorcycle Bluetooth Communicator Spotify App version: 8.4.22.857 armV7 (using p...

tushalb

Casual Listener

2951 Views

3 replies

0 likes

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Multiple

Howdie. I want to know how to, if possible... I want to have, 2 separate accounts, emails, people. My playlist & one for my husband's, on his phone. With only one charge. I want my own stuff & NOT his. PLZzz help. Toodles.

Casual Listener

Howdie. I want to know how to, if possible... I want to have, 2 separate accounts, emails, people. My playlist & one for my husband's, on his phone. With only one charge. I want my own stuff &amp...

Joe

Community Legend

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Spotify doesn't always play even with premium downloaded music

I have a slight problem with my Spotify that if I play music in the car or something and start playing it within WiFi range and it has time to load the song I can change song as I go to other downloaded songs and albums playlists etc... But sometimes...

Newbie

I have a slight problem with my Spotify that if I play music in the car or something and start playing it within WiFi range and it has time to load the song I can change song as I go to other downloa...

365 Views

0 replies

0 likes

  • 365 Views
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Pause/Play Not Working -- Please Help

I've seen this topic a few times but no solutions unfortunately. I've also tried getting help from Spotify tech support, with no help there either. When using a bluetooth headset the pause/play button (single tap) doesn't work with Spotify. The next ...

Newbie

I've seen this topic a few times but no solutions unfortunately. I've also tried getting help from Spotify tech support, with no help there either.    When using a bluetooth headset the p...

494 Views

0 replies

1 likes

  • 494 Views
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  • 1 likes