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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118863 Views

27 replies

4 likes

  • 118863 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239818 Views

153 replies

11 likes

Android
autoplay
bluetooth
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  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600765 Views

79 replies

3 likes

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  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493123 Views

581 replies

42 likes

Account
Free
  • 493123 Views
  • 581 replies
  • 42 likes

Song disapeared. Ghost love score by nightwish

Was playing this song literally a week ago from the Once album for Nightwish. Now Ghost Love Score, as well as the rest of the Once album is just gone from spotify.I am in Australia. Any thoughts?

Newbie

Was playing this song literally a week ago from the Once album for Nightwish. Now Ghost Love Score, as well as the rest of the Once album is just gone from spotify. I am in Australia. Any thoughts?

1558 Views

0 replies

17 likes

  • 1558 Views
  • 0 replies
  • 17 likes

Music not playing automatically

So I have this issue with Spotify where the song I'm listening to will play until the end and then not move on to the next song without me physically hitting skip or if I drag the thing back a few seconds it will play through the end of the song and ...

Casual Listener

So I have this issue with Spotify where the song I'm listening to will play until the end and then not move on to the next song without me physically hitting skip or if I drag the thing back a few se...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Tried everything, still skipping

No matter what I do, my songs still find a way to start skipping again. I've uninstalled, restarted, and reinstalled about four times now and my music will play fine for about a week and then start skipping again! It only does this on my phone, not o...

Newbie

No matter what I do, my songs still find a way to start skipping again. I've uninstalled, restarted, and reinstalled about four times now and my music will play fine for about a week and then start s...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Spotify blitzed all my mobile data

Hiya, I am using Spotify on my Samsung S8 and for the first time ever I got the text to say that I had used all my data up - when I checked on the settings for this billing cycle it says that I have used almost 4GB from the 5GB allowance I have on Sp...

Newbie

Hiya,   I am using Spotify on my Samsung S8 and for the first time ever I got the text to say that I had used all my data up - when I checked on the settings for this billing cycle it says tha...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
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Podcasts are gone?

I can't find podcast button. I used to listen podcast in spotify! Where's the button? What I have to do to listen podcast? I cannot find podcast in my library. Someone help me!

Newbie

I can't find podcast button. I used to listen podcast in spotify! Where's the button? What I have to do to listen podcast? I cannot find podcast in my library. Someone help me!

874 Views

0 replies

6 likes

  • 874 Views
  • 0 replies
  • 6 likes

I can not play some artist.

I've been trying to play Arcade Fire, but I can't, is the only artist I can't listen to since few days, I alredy unistall ans install the app again and the problem still being there! What can I do?

Newbie

I've been trying to play Arcade Fire, but I can't, is the only artist I can't listen to since few days, I alredy unistall ans install the app again and the problem still being there! What can I do?&n...

DReills84

Casual Listener

796 Views

3 replies

0 likes

  • 796 Views
  • 3 replies
  • 0 likes

Skipping

Anyone know what I can do to get my Spotify to stop skipping when my screen is turned off? Seems to only happen when my screen is black.

Casual Listener

Anyone know what I can do to get my Spotify to stop skipping when my screen is turned off? Seems to only happen when my screen is black.

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

How to transfer all data do Sd card

Hi I'm having a bit of trouble here. My Huawei P8 Lite 2017 is only 16gb but my memory card is 64gb. I'm constantly running out of space. How can I transfer my downloaded songs to my sd card? Also, I don't have the option to do it in the app because ...

Casual Listener

Hi I'm having a bit of trouble here. My Huawei P8 Lite 2017 is only 16gb but my memory card is 64gb. I'm constantly running out of space. How can I transfer my downloaded songs to my sd card? Also, I...

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
  • 0 likes

Losing downloaded songs - offline mode to online

I don't remember how many times I had to download all my songs because always that I switch from 'offline mode - online mode - offline mode' I lose all them!!! I don't know wether other people have this problem or not, but I am just tired! I pay for ...

Casual Listener

I don't remember how many times I had to download all my songs because always that I switch from 'offline mode - online mode - offline mode' I lose all them!!!   I don't know wether other peop...

alec1834

Casual Listener

1066 Views

3 replies

3 likes

  • 1066 Views
  • 3 replies
  • 3 likes

Spotify stopped working on Samsung Smart tv TIZEN UE55J6200

Hello smart people!About two months ago, spotify stopped working on Samsung Smart tv TIZEN UE55J6200.It stops (loops) on starting page: sign spotify and three dots...I have tried all solutions that i have found:-reinstall app (didn't help at all)-res...

Casual Listener

Hello smart people! About two months ago, spotify stopped working  on Samsung Smart tv TIZEN UE55J6200. It stops (loops) on starting page: sign spotify and three dots... I have tried all...

blooming_mag

Casual Listener

971 Views

1 replies

1 likes

  • 971 Views
  • 1 replies
  • 1 likes

My spotify use more storage.

I don't have offline music but spotify use my storage about 3-4 gb.My phone is samsung s7.

Casual Listener

I don't have offline music but spotify use my storage about 3-4 gb.My phone is samsung s7.

298 Views

0 replies

0 likes

  • 298 Views
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Download Limit reached?

Hi thereI'm an avid user of Spotify. I love the interface and how easy it is to find stuff and to create playlists. I've got an android phone with a 64GB SD card in. But for some reason I've reached my download limit. Why is there a download limit on...

Newbie

Hi there I'm an avid user of Spotify. I love the interface and how easy it is to find stuff and to create playlists. I've got an android phone with a 64GB  SD card in. But for some reason I've ...

614 Views

0 replies

2 likes

  • 614 Views
  • 0 replies
  • 2 likes

Downloading music to different devices

Hey there, I was wondering if it is possible for me to save music only to one device. I listen to Spotify Premium on both my phone and tablet, but my phone doesn't have very much internal memory to use on music, while my tablet has quite a lot. I'm w...

Newbie

Hey there, I was wondering if it is possible for me to save music only to one device. I listen to Spotify Premium on both my phone and tablet, but my phone doesn't have very much internal memory to u...

Joe

Community Legend

2718 Views

1 replies

0 likes

  • 2718 Views
  • 1 replies
  • 0 likes

Solved!! 'Got it we won't play that song again'

So, here's the problem. I was listening to the Daily Mix and I accidentally pressed the button that apparently tells Spotify I don't want to hear that song again, which is unfortunate considering I actually like that song quite much and would in fact...

Regular

So, here's the problem. I was listening to the Daily Mix and I accidentally pressed the button that apparently tells Spotify I don't want to hear that song again, which is unfortunate considering I a...

Coppermine

Newbie

125968 Views

16 replies

11 likes

  • 125968 Views
  • 16 replies
  • 11 likes

Spotify shuts down Alter 10 min

Hallo can anyone tell why my spotify on my android tablet is turning off after 10 or 15 minutes?If I restart it boots new and looked as it was closed completely.Thanks for help

Newbie

Hallo can anyone tell why my spotify on my android tablet is turning off after 10 or 15 minutes? If I restart it boots new and looked as it was closed completely. Thanks for help

520 Views

0 replies

0 likes

  • 520 Views
  • 0 replies
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Shuffle only playing a handful of songs on Free

Shuffle used to do an okay job of mixing all the songs in my playlists. But since the most recent update, it only plays a selection of about 30 songs out of over 500 in a playlist. I'm sick of it! Any solutions?

Newbie

Shuffle used to do an okay job of mixing all the songs in my playlists. But since the most recent update, it only plays a selection of about 30 songs out of over 500 in a playlist. I'm sick of it! An...

437 Views

0 replies

1 likes

  • 437 Views
  • 0 replies
  • 1 likes

Solved!! Spotify closing immediately after opening.

I've been a premium user for a few months now and use spotify every single day. Today it randomly stopped working and has been closing immediately after being opened. I have reinstalled it multiple times, rebooted my phone, cleared any cache and even...

Visitor

I've been a premium user for a few months now and use spotify every single day. Today it randomly stopped working and has been closing immediately after being opened. I have reinstalled it multiple t...

superkebabbi

Newbie

10273 Views

5 replies

3 likes

Android
  • 10273 Views
  • 5 replies
  • 3 likes

Ads In Less Than 10 Minutes

Got an ad at 11:57, kept track of time, and at about 12:07 Spotify gives me an audio ad. Not even 30 minutes... Didn't change playlist either.

Casual Listener

Got an ad at 11:57, kept track of time, and at about 12:07 Spotify gives me an audio ad. Not even 30 minutes... Didn't change playlist either.

654 Views

0 replies

0 likes

  • 654 Views
  • 0 replies
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Spotify app on fire stick

I have Spotify premium and want to stream music to firestick via Spotify app.When playing track, there are no nearby devices even though the app is running on the firestick.I have followed all instructions to enable me to do this.Any help welcome.

Newbie

I have Spotify premium and want to stream music to firestick via Spotify app. When playing track, there are no nearby devices even though the app is running on the firestick. I have followed all in...

Joe

Community Legend

12055 Views

1 replies

1 likes

  • 12055 Views
  • 1 replies
  • 1 likes