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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194969 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194969 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536318 Views

78 replies

3 likes

  • 536318 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440191 Views

565 replies

37 likes

Account
Free
  • 440191 Views
  • 565 replies
  • 37 likes

Solved!! Order of playlists in "Add to Playlist" screen

HiI have a playlist that I frequently add songs to 1. Tap the 3 vertical dots (opposite the '+')2. A menu pops up from below, tap "Add to playlist"3. Another menu pops up which lists all my playlists annoyingly at this point, the playlist that I freq...

Casual Listener

Hi I have a playlist that I frequently add songs to   1. Tap the 3 vertical dots (opposite the '+') 2. A menu pops up from below, tap "Add to playlist" 3. Another menu pops up which lists a...

Joe

Community Legend

699 Views

3 replies

0 likes

  • 699 Views
  • 3 replies
  • 0 likes

I Don't Get 30 Minutes Of Ad Free Music

Using Android Lolipop, and I usually get 15-25 minutes of no ads. One time I got only 11~ minutes before a video ad popped up.

Casual Listener

Using Android Lolipop, and I usually get 15-25 minutes of no ads. One time I got only 11~ minutes before a video ad popped up.

504 Views

0 replies

0 likes

  • 504 Views
  • 0 replies
  • 0 likes

Solved!! Removing sd card with Spotify songs on it

Hi! So i've got a little problem with my Spotify app. Today I had to remove my sd card in order to insert a second SIM card (yea, there's only one slot for both in my phone :)). When I put again my sd card, the app doesn't show downloaded songs and d...

Casual Listener

Hi! So i've got a little problem with my Spotify app. Today I had to remove my sd card in order to insert a second SIM card (yea, there's only one slot for both in my phone :)). When I put again my s...

Traveller5

Newbie

7602 Views

3 replies

1 likes

  • 7602 Views
  • 3 replies
  • 1 likes

Spotify Connect and Chromecast Audio Problem

Hey guys,I have the Philips Soundbar htl5160b which have a spotify connect and also chromecast Audio included. In another room is a Single chromecast Audio operating. When i try to Stream to the chromecast Audio Group the soundbar Keeps quiet. It see...

Newbie

Hey guys, I have the Philips Soundbar htl5160b which have a spotify connect and also chromecast Audio included. In another room is a Single chromecast Audio operating. When i try to Stream to the ch...

Spotyman

Casual Listener

737 Views

1 replies

2 likes

  • 737 Views
  • 1 replies
  • 2 likes

Superuser Contribution Fix the issue of taking music we downloaded back on!

When I first payed for the premium account, it had my favorite artists agust d and rap monster. Now after an update, both of the artist songs are off spotify! If im paying 10 dollars a month for music, then the music I download should not get taken o...

Newbie

When I first payed for the premium account, it had my favorite artists agust d and rap monster. Now after an update, both of the artist songs are off spotify! If im paying 10 dollars a month for musi...

Aimee_T

Roadie

462 Views

1 replies

1 likes

Put downloaded music back on!
  • 462 Views
  • 1 replies
  • 1 likes

Lost playlists on new phone

Got a new phone and my playlists are gone. How can I recover them on my new device?

Newbie

Got a new phone and my playlists are gone. How can I recover them on my new device?   

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Album Art / Bluetooh / BMW 4 series

Hello there, The metadata of songs I play via Bluetooth transmits without a problem, however, I won't able to see the album art on the screen.. What can be the problem?Thanks

Visitor

Hello there,   The metadata of songs I play via Bluetooth transmits without a problem, however, I won't able to see the album art on the screen.. What can be the problem? Thanks

user-removed

Not applicable

703 Views

1 replies

0 likes

  • 703 Views
  • 1 replies
  • 0 likes

Logging Into Other Apps

Hi there,I'm having an issue on my samsung s7. With apps such as headspace, I, being a student have multiple spotify accounts (gotta get them free trials) but have finally taken the plungeand got a student spotify membership.However when trying to si...

Newbie

Hi there, I'm having an issue on my samsung s7. With apps such as headspace, I, being a student have multiple spotify accounts (gotta get them free trials) but have finally taken the plungeand got a...

Joe

Community Legend

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Cant make a payment because an error message says that my MasterCard "is having a bad day.."

I want to get Premium 30 days trial and Im adding my card details, but then I continue to receive this message.. there are no problems with my debit card, I checked. I really want to be a Spotify client. Please help me.

Newbie

I want to get Premium 30 days trial and Im adding my card details, but then I continue to receive this message.. there are no problems with my debit card, I checked. I really want to be a Spotify cli...

Joe

Community Legend

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Albums disappearing

A few weeks ago the Alt-J album Relaxer stoped playing on my Andriod app. I tried to play it on my desktop and it said the songs weren't available and that I can import them. This week the new Grizzly Bear album won't play anymore on the app or deskt...

Newbie

A few weeks ago the Alt-J album Relaxer stoped playing on my Andriod app.  I tried to play it on my desktop and it said the songs weren't available and that I can import them.  This week th...

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
  • 0 likes

All songs are getting deleted except ones in playlists

Hi, I'm having this problem for a while now. Some times when I open the Spotify app (on my Galaxy S7), all the downloaded songs except for the Downloaded playlists are not on my phone any more, and when I go to the Artist, Albuns or Songs tab all the...

Newbie

Hi, I'm having this problem for a while now. Some times when I open the Spotify app (on my Galaxy S7), all the downloaded songs except for the Downloaded playlists are not on my phone any more, and w...

287 Views

0 replies

0 likes

  • 287 Views
  • 0 replies
  • 0 likes

American Airlines ()(18O0)(274-9543) customer service phone number

American Airlines ()(18O0)(274-9543) customer service phone number American Airlines customer service number American Airlines contact customer service American Airlines customer service numbers American Airlines Tollfree number American Airlines Tol...

Regular

American Airlines ()(18O0)(274-9543) customer service phone number American Airlines customer service number American Airlines contact customer service American Airlines customer servi...

373 Views

0 replies

0 likes

airlines
  • 373 Views
  • 0 replies
  • 0 likes

Offline mode and login troubles

Hi.Since 3 weeks ago, i am sufering troubles when i stay for 2 o 3 days in offline mode. Sometimes (after 2 o 3 days offline), when i open the app, it show me the login pop-up, whem i try login, with my user and my password, show me a messalike like ...

Regular

Hi. Since 3 weeks ago, i am sufering troubles when i stay for 2 o 3 days in offline mode. Sometimes (after 2 o 3 days offline), when i open the app, it show me the login pop-up, whem i try login, wi...

LeonelR1

Regular

610 Views

2 replies

0 likes

offline mode
  • 610 Views
  • 2 replies
  • 0 likes

New interface

Yesterday I received an update for the android app which enhanched the interface. It crashed and I was forced to reinstall the app but now I havr the old interface again. Can I get the new one back?

Casual Listener

Yesterday I received an update for the android app which enhanched the interface. It crashed and I was forced to reinstall the app but now I havr the old interface again. Can I get the new one back?&...

807 Views

0 replies

3 likes

  • 807 Views
  • 0 replies
  • 3 likes

App can't play albums

So sometimes when I switch album playlists, the app glitches and won't let me shuffle play songs from that album. It will say that there is a song playing when there clearly isn't and when I try to restart the app, it doesn't fix it. Any other option...

Casual Listener

So sometimes when I switch album playlists, the app glitches and won't let me shuffle play songs from that album. It will say that there is a song playing when there clearly isn't and when I try to r...

387 Views

0 replies

0 likes

  • 387 Views
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When closing the spotify app and then starting it up again removes volume controls CHROMECAST

When I'm playing music on my chromecast audio OR regular chromecast. And I close all my apps on my phone (including spotify) and then starting up spotify again removes the chromecast volume control. Does anyone else have this? Its very annoying to no...

Visitor

When I'm playing music on my chromecast audio OR regular chromecast. And I close all my apps on my phone (including spotify) and then starting up spotify again removes the chromecast volume control. ...

492 Views

0 replies

0 likes

Android
s7 edge
  • 492 Views
  • 0 replies
  • 0 likes

Certain artists don't play on mobile

There are certain artists that I cannot play on the mobile version of spotify. They will play fine on my computer, but not on mobile. I press a song by them, and then it stops the song I'm listening to and gets rid of the song I'm listening to but al...

Newbie

There are certain artists that I cannot play on the mobile version of spotify. They will play fine on my computer, but not on mobile. I press a song by them, and then it stops the song I'm listening ...

mikeblessing

Roadie

1666 Views

9 replies

4 likes

  • 1666 Views
  • 9 replies
  • 4 likes

How to import songs from Galaxy S8+ to Spotify Mobile App

Hi, I've got heaps of music saved to my Phones storage, I'm looking for a way to import/sync these songs into a playlist on my spotify mobile app. Please tell me there is way to do this? Thanks in advance

Casual Listener

Hi,   I've got heaps of music saved to my Phones storage, I'm looking for a way to import/sync these songs into a playlist on my spotify mobile app.   Please tell me there is way to do ...

Joe

Community Legend

2640 Views

1 replies

0 likes

  • 2640 Views
  • 1 replies
  • 0 likes

Spotify deleting downloaded Playists from iTunes

Hey! I'm trying to download to my SD some playlists from my iTunes to my device to listen them offline, but the Spotiy on my device insists to delete the playlits that I have already downloaded 5 minutes ago. So, I have to download the playlist again...

Casual Listener

Hey!   I'm trying to download to my SD some playlists from my iTunes to my device to listen them offline, but the Spotiy on my device insists to delete the playlits that I have already do...

Joe

Community Legend

628 Views

5 replies

0 likes

  • 628 Views
  • 5 replies
  • 0 likes

Downloaded music disappear

Every month or so the downloaded music I have selected, gets completely wipes out! Its sooo frustrating and I have to select them all over again and download them! I've done this quite a few times and I've lost all hope for it to get fixed on itself!...

Newbie

Every month or so the downloaded music I have selected, gets completely wipes out! Its sooo frustrating and I have to select them all over again and download them! I've done this quite a few times an...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes