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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hello! I am running Spotify on my Android device (OnePlus 3) and I am using Lollipop. Over the last few days, I have been unable to connect to Spotify through WiFi on my phone. When I connect to WiFi, Spotify gives me an error saying there is 'No Int...
Hello! I am running Spotify on my Android device (OnePlus 3) and I am using Lollipop. Over the last few days, I have been unable to connect to Spotify through WiFi on my phone. When I connect to WiFi...
Community Legend
598 Views
3 replies
0 likes
Desde hace ya un tiempo, se me pausa sóla la reproducción desde el móvil.He probado con todo. Hasta eliminando por completo la app e instalandola de nuevo.Ya sea con cascos, sin cascos o por bluetooth. Con la tablet (también andriod) no me ocurre. Me...
Desde hace ya un tiempo, se me pausa sóla la reproducción desde el móvil. He probado con todo. Hasta eliminando por completo la app e instalandola de nuevo. Ya sea con cascos, sin cascos o por blue...
Casual Listener
374 Views
2 replies
0 likes
Hi Spotify, Every day when I open Spotify for the first time on my phone, it's starting to download approximately 300 songs. My offline library contains about 3200 songs. Is it normal for Spotify to redownload so many songs each day?
Hi Spotify, Every day when I open Spotify for the first time on my phone, it's starting to download approximately 300 songs. My offline library contains about 3200 songs. Is it normal f...
460 Views
0 replies
0 likes
how do I get my account undisabled because it got disabled for no reason
how do I get my account undisabled because it got disabled for no reason
Casual Listener
489 Views
3 replies
0 likes
Hi all,Recently I have this issue that downloaded albums all of a sudden become not downloaded again. Very annoying !I have a galaxy s5mini with an sd card, the card is set to contain all the spotify data.Anybody with the same problem ?ThanksHans
Hi all, Recently I have this issue that downloaded albums all of a sudden become not downloaded again. Very annoying ! I have a galaxy s5mini with an sd card, the card is set to contain all the spo...
Community Legend
375 Views
2 replies
0 likes
Tengo Spotify premium pero solo puedo saltar 6 canciones. puedo elegirlas pero no saltar mas de 6 veces. Help me pls
Tengo Spotify premium pero solo puedo saltar 6 canciones. puedo elegirlas pero no saltar mas de 6 veces. Help me pls
Casual Listener
10559 Views
8 replies
4 likes
Ayuda! Cada vez que entro a Spotify, la conexión a internet se va, pero es solo con Spotify, que puedo hacer para solucionarlo?
Ayuda! Cada vez que entro a Spotify, la conexión a internet se va, pero es solo con Spotify, que puedo hacer para solucionarlo?
353 Views
0 replies
0 likes
I paid for premium and am not getting any of the perks other than being able to download. Its been like this for a few days and I've tried many ways to fix it including logging out and re-installing the app. Don't know where to go from here but any h...
I paid for premium and am not getting any of the perks other than being able to download. Its been like this for a few days and I've tried many ways to fix it including logging out and re-installing ...
Casual Listener
953 Views
3 replies
0 likes
I am using the Motorola G4 Plus (Android 7.0) with Spotify Premium installed. This past billing cycle, within 3 weeks, the app has consumed 3.37 GB of data. I still have a week to go before the data counter reset. It has never been this large before....
I am using the Motorola G4 Plus (Android 7.0) with Spotify Premium installed. This past billing cycle, within 3 weeks, the app has consumed 3.37 GB of data. I still have a week to go before the data ...
Not applicable
750 Views
3 replies
1 likes
The Android phone mentioned, does not show up on Spotify onlinel, so I can't remove that link there. However it must still be linked to the account as we cannot put Spotify onto any further devices - thus our need to remove from the Samsung phone... ...
The Android phone mentioned, does not show up on Spotify onlinel, so I can't remove that link there. However it must still be linked to the account as we cannot put Spotify onto any further dev...
Community Legend
732 Views
3 replies
0 likes
I can't rewind or go to the previous song that just played because the button is always greyed. I'm just listening to one of my playlists. Also none of the other buttons are greyed out. Is there any way to fix this, as sometimes I accidentally skip t...
I can't rewind or go to the previous song that just played because the button is always greyed. I'm just listening to one of my playlists. Also none of the other buttons are greyed out. Is there any ...
Visitor
87233 Views
21 replies
0 likes
I couldn't log into spotify due to password being incorrect. Have not changed it and my password is saved in a password manager. Not sure why this happened in the first place but I changed my password anyway and now all my playlists are gone. Which i...
I couldn't log into spotify due to password being incorrect. Have not changed it and my password is saved in a password manager. Not sure why this happened in the first place but I changed my passwor...
Community Legend
302 Views
1 replies
0 likes
Subi archivos locales a Spotify, y se borraron, y ya no puedo borrarlas, estan en gris, y quiero quitarlas de mi lista, como puedo quitarlas de ahi???
Subi archivos locales a Spotify, y se borraron, y ya no puedo borrarlas, estan en gris, y quiero quitarlas de mi lista, como puedo quitarlas de ahi???
Moderator
351 Views
1 replies
0 likes
So im aware of the difference between regular subscription and family subscription. I have the student discount. My question is how can i have my main account on my phone instead of my computer. I want to be able to shuffle on my phone but every time...
So im aware of the difference between regular subscription and family subscription. I have the student discount. My question is how can i have my main account on my phone instead of my computer. I wa...
Casual Listener
910 Views
3 replies
0 likes
Can't find EQ on my phone or on the Spotify App. This only happened with my Honor 8. Works fine on my SG6E.
Can't find EQ on my phone or on the Spotify App. This only happened with my Honor 8. Works fine on my SG6E.
Casual Listener
4048 Views
2 replies
0 likes
I´m Premium account.I have a problem in switch music in a playlist, after some switches the buttom stoped working, as when i wasn´t Premium.After that the app try me to get Family Premium account. but i don´t want. Is it commum this problem in premiu...
I´m Premium account. I have a problem in switch music in a playlist, after some switches the buttom stoped working, as when i wasn´t Premium. After that the app try me to get Family Premium account...
Not applicable
563 Views
5 replies
0 likes
An ad attempted to start playing, however it froze and there's no way to get out of it. I can hit the play button, but the only thing that moves is the time bar thing at the bottom, no sound or picture. Once it gets to the 'end' of the ad, it just st...
An ad attempted to start playing, however it froze and there's no way to get out of it. I can hit the play button, but the only thing that moves is the time bar thing at the bottom, no sound or pictu...
Casual Listener
13025 Views
5 replies
0 likes
I have a 64 SanDisk plus ultra installed on a Moto x running Android 6.0 that was using offline play in Spotify. Card suddenly disappeared in every way on phone and in apps. Was able to back up personal files to computer but NO method of formatting w...
I have a 64 SanDisk plus ultra installed on a Moto x running Android 6.0 that was using offline play in Spotify. Card suddenly disappeared in every way on phone and in apps. Was able to back up perso...
Newbie
520 Views
1 replies
0 likes
Like the title says, all the tracks I have downloaded for the offline connexion was suddenly gone... And I didn't do anything specific for that... I really don't understand... I really used a lot of data for the download this month.Who's gonna pay fo...
Like the title says, all the tracks I have downloaded for the offline connexion was suddenly gone... And I didn't do anything specific for that... I really don't understand... I really used a lot of ...
Gig Goer
571 Views
5 replies
0 likes
Hello! So today I got a 32 gig SD card for my phone. I would like to move my music to the SD card, but I can't find the "Storage" option under the settings that everyone talks about when explaining how to do what I want (under little wheel icon wich ...
Hello! So today I got a 32 gig SD card for my phone. I would like to move my music to the SD card, but I can't find the "Storage" option under the settings that everyone talks about when exp...
Community Legend
370 Views
1 replies
0 likes
