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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210767 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210767 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561151 Views

78 replies

3 likes

  • 561151 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463064 Views

575 replies

39 likes

Account
Free
  • 463064 Views
  • 575 replies
  • 39 likes

Solved!! CAN'T PLAY SPOTIFY MUSIC ON BOSE

Suddenly I cannot play any of my spotify music on my Bose. Both Bose and spotify apps are up to date and connected to our wifi. Other family have no problem with their music, it only affects me! I have uninstalled and re-installed both apps several t...

Casual Listener

Suddenly I cannot play any of my spotify music on my Bose. Both Bose and spotify apps are up to date and connected to our wifi. Other family have no problem with their music, it only affects me! I ha...

EndeavourMorse

Casual Listener

5465 Views

2 replies

0 likes

  • 5465 Views
  • 2 replies
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Artist/Song/Album (etc?) Radios on Android Auto

Any way of playing them? (I use them an awful lot through the app on my phone, and it would be awesome to be able to use them similarly in my shiny new car)

Casual Listener

Any way of playing them? (I use them an awful lot through the app on my phone, and it would be awesome to be able to use them similarly in my shiny new car)

278 Views

0 replies

0 likes

  • 278 Views
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Dowloaded music doesn't appear under albums/artists

I have managed to successfull download and save several albums that all appear under my Playlists. However, only some of them - and not always the same ones - appear under my lists of Albums or Artists. Does anyone know how I can solve this?

Newbie

I have managed to successfull download and save several albums that all appear under my Playlists. However, only some of them - and not always the same ones - appear under my lists of Albums or Artis...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

1 song

Lately spotify plays one song then stops, i cant play another cause it tells me i need premium if i want ad free music? The app has been down for 10 + hours on my phone. Then other times it plays 30 seconds of a song then stops..mmkaay. hey its free ...

Newbie

Lately spotify plays one song then stops, i cant play another cause it tells me i need premium if i want ad free music? The app has been down for 10 + hours on my phone.  Then other times it pla...

jmdesin892

Roadie

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

No longer available to download songs in my SD Card

I´ve just opened the app and I realized all my downloaded songs had been deleted. I downloaded them again and all the music was being storaged in my device memory. Now I realized there is no option for moving them to a SD Card. Why? Is it because of ...

Casual Listener

I´ve just opened the app and I realized all my downloaded songs had been deleted. I downloaded them again and all the music was being storaged in my device memory. Now I realized there is no option f...

idem2lyon

Newbie

508 Views

2 replies

0 likes

  • 508 Views
  • 2 replies
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Music/Playlists Downloading Randomly on Cellular

A few times now i've experienced my Spotify app (on android) will suddenly start updating and downloading a load of playlists when i am off Wifi (using a 4G connection) even through my settings have "Download using cellular" set to Off. Last month, a...

Newbie

A few times now i've experienced my Spotify app (on android) will suddenly start updating and downloading a load of playlists when i am off Wifi (using a 4G connection) even through my settings have ...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
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OASIS' albums cant be played

I have all the available albums downloaded on my s7, but cant manage to play them. It happen only with oasis' albums, whether they are downloaded or not, online or offline...My friends can easily play this music, so I cant really figure out whats goi...

Newbie

I have all the available albums downloaded on my s7, but cant manage to play them. It happen only with oasis' albums, whether they are downloaded or not, online or offline...My friends can easily pla...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
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Can't download music to SD card

I can't get Spotify to download music to my SD card and am running out of options. I've tried uninstalling and reinstalling Spotify as well as deleting downloaded music and moving com.spotify.music folder from internal storage to SD card - this gives...

Newbie

I can't get Spotify to download music to my SD card and am running out of options. I've tried uninstalling and reinstalling Spotify as well as deleting downloaded music and moving com.spotify.music f...

daisey

Music Fan

1127 Views

1 replies

0 likes

  • 1127 Views
  • 1 replies
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Can't listen to certain songs

I can't listen to songs that i've been able to hear before. My husband can listen to these songs. I have spotify premium.

Newbie

I can't listen to songs that i've been able to hear before. My husband can listen to these songs. I have spotify premium.

400 Views

0 replies

0 likes

  • 400 Views
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Android App extremely glitchy

I'm really trying not to be impolite, but the spotify app has been a buggy mess since the last update. I have premium, and all of my songs are downloaded, but for some reason spotify randomly pauses my songs. I know it's not my connection, because I ...

Music Fan

I'm really trying not to be impolite, but the spotify app has been a buggy mess since the last update. I have premium, and all of my songs are downloaded, but for some reason spotify randomly pauses ...

Tommaniacal

Music Fan

4162 Views

8 replies

1 likes

  • 4162 Views
  • 8 replies
  • 1 likes

Unable to play certain Artists

Whenever i click on a song published by certain artists i am unable to play the songs. The bottom bar disappears and no music plays. When i go to artist page and click shuffle on tracks they are featured on play. These are all major artist such as Fu...

Newbie

Whenever i click on a song published by certain artists i am unable to play the songs. The bottom bar disappears and no music plays. When i go to artist page and click shuffle on tracks they are feat...

Ryan445

Newbie

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Storage Issue

I was short on storage for an Android update, so instead of deleting some albums, I uninstalled the whole app. But then it just freed the amount of storage taken by the app itself, not the songs. I couldn't find the files to manually delete them. (Th...

Casual Listener

I was short on storage for an Android update, so instead of deleting some albums, I uninstalled the whole app. But then it just freed the amount of storage taken by the app itself, not the ...

lucashlamy

Casual Listener

707 Views

4 replies

0 likes

  • 707 Views
  • 4 replies
  • 0 likes

Home Screen not loading

Hey everyone, So I got a new phone and ever since I started using the app on this phone, my Spotify home screen does not load and it is always showing this messsge - "Sorry, something went wrong. That didn't work. Please have another go." The rest of...

Newbie

Hey everyone,   So I got a new phone and ever since I started using the app on this phone, my Spotify home screen does not load and it is always showing this messsge - "Sorry, something went w...

1164 Views

0 replies

9 likes

  • 1164 Views
  • 0 replies
  • 9 likes

Spotify resets phone and removes all downloads

On my android phone, I have about 1,300 songs saved. One day, spotify restarted my phone while I was listening to music and all my saved songs were gone, like someone went and manually unselected all my playlists' "download" button. This happened on ...

Newbie

On my android phone, I have about 1,300 songs saved.  One day, spotify restarted my phone while I was listening to music and all my saved songs were gone, like someone went and manually unselect...

730 Views

0 replies

0 likes

Android
Desktop
Garbage
Windows
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Cant listen to or queue

This is my first month of premium and its OK. It just seems buggy. Some of my music doesnt download, and the main issue is, I cant get certain songs to play. Some songs cannot be put into queue at all it just states "this content cannot be put in que...

Newbie

This is my first month of premium and its OK. It just seems buggy. Some of my music doesnt download, and the main issue is, I cant get certain songs to play. Some songs cannot be put into queue at al...

Joe

Community Legend

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Blank Playlist Cover art ..

So I was wondering if anyone is having this issue where all playlists are missing their cover art only while viewing them on public profiles.. My brothers and I have been having this issue for a long time now and it's rather annoying. I contacted spo...

Casual Listener

So I was wondering if anyone is having this issue where all playlists are missing their cover art only while viewing them on public profiles..    My brothers and I have been having this i...

_lavender

Casual Listener

1044 Views

1 replies

0 likes

  • 1044 Views
  • 1 replies
  • 0 likes

App stops mid-song/some songs not playing

Ever since the last update, I've had all songs by some artists (The Cars, for example) stop playing. Also, in the middle of a song, it will just stop (the song, not the app) and I'll have to switch to a different song to get the app to start working ...

Newbie

Ever since the last update, I've had all songs by some artists (The Cars, for example) stop playing. Also, in the middle of a song, it will just stop (the song, not the app) and I'll have to switch t...

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
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Can't play Maroon 5 music.

I have followed playlists for the best of Maroon 5 and the only two songs that are able to play are the ones link to other artists as well. If I search Maroon 5 and just try playing a song on their profile it doesn't work either it says song unavaila...

Newbie

I have followed playlists for the best of Maroon 5 and the only two songs that are able to play are the ones link to other artists as well. If I search Maroon 5 and just try playing a song on their p...

Joe

Community Legend

1590 Views

4 replies

3 likes

  • 1590 Views
  • 4 replies
  • 3 likes

Can't play specific artist

Hi, I'm unable to play any songs by Metallica on Android devices. I can see the catalogue but can't play any songs. I've tried reinstalling but to no avail. I'm running spotify v8.4.23.784 and android v8.0. Thanks.

Newbie

Hi, I'm unable to play any songs by Metallica on Android devices. I can see the catalogue but can't play any songs. I've tried reinstalling but to no avail. I'm running spotify v8.4.23.784 and androi...

Joe

Community Legend

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes