Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375593 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Cancelling my service today. EAT rooster you fkn d-bags!
Cancelling my service today. EAT rooster you fkn d-bags!
359 Views
0 replies
0 likes
The download switch is visible at all times when in the library under songs. The risk is that if a user accidentally touches it, it removes your whole library of songs. Why can't the download switch be moved to the menu or someplace else where there ...
The download switch is visible at all times when in the library under songs. The risk is that if a user accidentally touches it, it removes your whole library of songs. Why can't the downloa...
486 Views
0 replies
1 likes
My avatar image does not appear in my profile here in the community forum: it is replaced with a sepia coloured seal with headphones.... why is this? That's not my image.
My avatar image does not appear in my profile here in the community forum: it is replaced with a sepia coloured seal with headphones.... why is this? That's not my image.
Not applicable
758 Views
2 replies
0 likes
Spotify keeps skipping! It started shortly after upgrading to Android Nougat.It has nothing to do with my internet connection because it also happens with offline songs on airplane mode. You may be thinking it's the new battery saving feature. Nope, ...
Spotify keeps skipping! It started shortly after upgrading to Android Nougat. It has nothing to do with my internet connection because it also happens with offline songs on airplane mode. You may be...
407 Views
0 replies
0 likes
Usung an adroid phone...when im trying to login using my Facebook account it shos that im currently set to offline...but when im trying to connect it will just leave on blank screen....need help on it
Usung an adroid phone...when im trying to login using my Facebook account it shos that im currently set to offline...but when im trying to connect it will just leave on blank screen....need help on i...
Community Legend
375 Views
1 replies
0 likes
this is not a question, but I'm tired of having this option in my "added music" option to "download" and the problem is that I accidentally give it and have my saved music downloaded again. for this you do not pay. Please change the location, thanks.
this is not a question, but I'm tired of having this option in my "added music" option to "download" and the problem is that I accidentally give it and have my saved music downloaded again. for this ...
Community Legend
308 Views
1 replies
0 likes
How can I play my local files that are already on my phone in the Spotify app. It's absurd that I cannot play these in the app as well without going through a bunch of other steps.They are on my phone already why should I have to download them from m...
How can I play my local files that are already on my phone in the Spotify app. It's absurd that I cannot play these in the app as well without going through a bunch of other steps. They are on my ph...
Community Legend
328 Views
1 replies
0 likes
This is a really weird issue. For some reason, I'm unable to listen to any song by Eminem. On Windows, it says "This song is not available. If you have the file on your computer you can import it." On Android, trying to play any Eminem song will imme...
This is a really weird issue. For some reason, I'm unable to listen to any song by Eminem. On Windows, it says "This song is not available. If you have the file on your computer you can import it." O...
Newbie
1075 Views
1 replies
4 likes
After finding out that spotify does not work well with adoptable storage, and it requires an external SD set up as portable in order to save downloaded songs externally. I was looking for a way i could have them both into my phone by partitioning the...
After finding out that spotify does not work well with adoptable storage, and it requires an external SD set up as portable in order to save downloaded songs externally. I was looking for a way i cou...
Newbie
5413 Views
2 replies
2 likes
Tengo el Samsung s5 y no me aparece el Behind the lyrics en ninguna de mis canciones, quisiera saber cuál es el problema.
Tengo el Samsung s5 y no me aparece el Behind the lyrics en ninguna de mis canciones, quisiera saber cuál es el problema.
460 Views
0 replies
0 likes
Quiero borrar todo mi play list asi eliminar la todo el registro completo pero no encuentro una opción que me permita hacerlo completo, si quiero eliminarla tengo que hacerlo canción por canción. ¿alguien sabe como hacerlo de forma rápida? Eliminé el...
Quiero borrar todo mi play list asi eliminar la todo el registro completo pero no encuentro una opción que me permita hacerlo completo, si quiero eliminarla tengo que hacerlo canción por canción. ¿al...
Newbie
307212 Views
8 replies
6 likes
Whenever im listening to a song and click the three dots, then click "share" its stops the song thats playing and take me to the home screen...
Whenever im listening to a song and click the three dots, then click "share" its stops the song thats playing and take me to the home screen...
357 Views
0 replies
0 likes
Description When I play a playlist on my Android, usually a few songs will play normally and then suddenly the music will stop (usually when starting a new song, but rarely also in the middle of a song). This happens no matter if I'm in offline mode ...
Description When I play a playlist on my Android, usually a few songs will play normally and then suddenly the music will stop (usually when starting a new song, but rarely also in the middle of a ...
Newbie
19252 Views
40 replies
0 likes
I have had to delete and redownload this app on my HTC 10 several times because all of a sudden I need to log in again and it will not put the app back online so I can log in. I have hundreds of extreme quality songs downloaded so lose them all becau...
I have had to delete and redownload this app on my HTC 10 several times because all of a sudden I need to log in again and it will not put the app back online so I can log in. I have hundreds of extr...
269 Views
0 replies
0 likes
I noticed yesterday that the many playlists I had downloaded to my phone's SD card were no longer downloaded. I have 87 GB of storage available on the SD card, so that can't be the issue. I have tried the clean re-install and clearing the cache, neit...
I noticed yesterday that the many playlists I had downloaded to my phone's SD card were no longer downloaded. I have 87 GB of storage available on the SD card, so that can't be the issue. I have trie...
337 Views
0 replies
0 likes
I would like to connect my android phone to a stereo in another room, and be able to control its playback from a laptop (Windows) on which I am working. It almost works. I can choose new songs and skip forward/back, but if I pause the playback it swi...
I would like to connect my android phone to a stereo in another room, and be able to control its playback from a laptop (Windows) on which I am working. It almost works. I can choose new ...
Newbie
576 Views
2 replies
0 likes
I think I found a bug with shuffle on the android app. When I go to an album I want to listen to and press shuffle play, it usually plays one or two songs from that album then starts playing songs from other albums by the same artist. Sometimes it do...
I think I found a bug with shuffle on the android app. When I go to an album I want to listen to and press shuffle play, it usually plays one or two songs from that album then starts playing songs fr...
Community Legend
714 Views
1 replies
0 likes
Every time I try to share music on mobile my app crashes, it's been two weeks now and I don't know what to do and I'm very annoyed because I love sharing music with my friends. Should I uninstall and reinstall the app? I pay for this app, it should d...
Every time I try to share music on mobile my app crashes, it's been two weeks now and I don't know what to do and I'm very annoyed because I love sharing music with my friends. Should I uninstall and...
Casual Listener
851 Views
4 replies
4 likes
Phone: Google pixel XL Problem: upon hitting the share button for a song, playlist, etc., the app minimizes and does not let you do anything. Very frustrating. I have uninstalled Spotify, reinstalled, and restarted my phone, but all to no avail.
Phone: Google pixel XL Problem: upon hitting the share button for a song, playlist, etc., the app minimizes and does not let you do anything. Very frustrating. I have uninstalled Spot...
Casual Listener
389 Views
1 replies
2 likes
So I am having problems playing anything on the Evolve album by Imagine Dragons while on my Android app. I can play the music on my desktop, just not my phone. I'm on the latest version and I have tried deleting and reinstalling the app a couple of t...
So I am having problems playing anything on the Evolve album by Imagine Dragons while on my Android app. I can play the music on my desktop, just not my phone. I'm on the latest version and I have tr...
283 Views
0 replies
0 likes
