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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210788 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210788 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561169 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463077 Views

575 replies

39 likes

Account
Free
  • 463077 Views
  • 575 replies
  • 39 likes

Problema com app Beta Off-line

Não funciona e paguei pelo app de vocês, onde consigo baixá-lo, pois na loja wearable não está disponível.

Newbie

Não funciona e paguei pelo app de vocês, onde consigo baixá-lo, pois na loja wearable não está disponível.

511 Views

0 replies

0 likes

  • 511 Views
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Spotify Android App skipping tracks

I've noticed in the past week or so that when I listen to songs on Spotify there are times where it just randomly skips a track. It will just complety skip it. Most of the time it's the last track on the album, it just goes right back to the beginnin...

Casual Listener

I've noticed in the past week or so that when I listen to songs on Spotify there are times where it just randomly skips a track.  It will just complety skip it.  Most of the time it's the l...

GrayAz

Newbie

4516 Views

8 replies

0 likes

  • 4516 Views
  • 8 replies
  • 0 likes

Music pauses at irregular times

Happens without actually pausing. This happens when using the aux cord. Some songs play all the way through then others could be only 2/seconds, or 40/seconds..

Newbie

Happens without actually pausing. This happens when using the aux cord. Some songs play all the way through then others could be only 2/seconds, or 40/seconds..

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
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Behind the Lyrics (BTL) is not working

I bought spotify premium yesterday and im trying to see the btl but never appears.. my phone is the Samsung Galaxy j7 (2016) i have the most updated version of spotify and already tried in the most of top 50 of world music. Can anyone help me pls?

Casual Listener

I bought spotify premium yesterday and im trying to see the btl but never appears.. my phone is the Samsung Galaxy j7 (2016) i have the most updated version of spotify and already tried in the most o...

Huothar

Roadie

995 Views

5 replies

0 likes

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  • 5 replies
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Solved!! EXPIRED SUBSCRIPTION / SUBSCRIBED AGAIN / NEED TO REDOWNLOAD SONGS

Hi Good day! Badly need help here, o would like to ask about something w/c really annoys me, my premium account subscription just expired a month ago and i cant play all of the songs that I downloaded so I decided to subscribe again, paid for the amo...

Newbie

Hi Good day!   Badly need help here, o would like to ask about something w/c really annoys me, my premium account subscription just expired a month ago and i cant play all of the songs that I ...

CryticalAce

Spotify Star

4569 Views

2 replies

1 likes

  • 4569 Views
  • 2 replies
  • 1 likes

"Related songs" all the sudden not related at all.

Last time I used spotify, I came up on something really weird that bothered me. I do not have Premium, first off.I was listening to Northlane, which is a metalcore band, and I started getting strange suggestions. I got Counting Stars by OneRepublic, ...

Newbie

Last time I used spotify, I came up on something really weird that bothered me.   I do not have Premium, first off. I was listening to Northlane, which is a metalcore band, and I started ge...

Joe

Community Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Solved!! How to store offline music on the external SD card on andriod

Hello, my name is Paschal. I was told from your website to contact this email if i had any troubles. Recently, I downloaded Spotify again on my phone, because it was malfunctioning, now it works properly but a new problem has aroused. i cant store of...

Gig Goer

Hello, my name is Paschal. I was told from your website to contact this email if i had any troubles. Recently, I downloaded Spotify again on my phone, because it was malfunctioning, now it wo...

AJoyRu55

Newbie

220944 Views

78 replies

11 likes

  • 220944 Views
  • 78 replies
  • 11 likes

A Facebook has occurred." HELP

Had to delete then redownload Spotify to my HTC. Used to be able to log in with Facebook, now I keep getting eroor message. Can I just disconnect my Facebook and create an account using a username without losing my playlists?

Newbie

Had to delete then redownload Spotify to my HTC. Used to be able to log in with Facebook, now I keep getting eroor message. Can I just disconnect my Facebook and create an account using a username wi...

Joe

Community Legend

627 Views

1 replies

0 likes

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  • 1 replies
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Spotify not showing on Lock Screen, and music stopping

I just got a pixel 2 and am having issues with the Spotify app. 1. The player is not showing on the lock screen. I have to unlock and open the app to skip songs, pause, etc. With my last phone this just showed on the lock screen 2. Music stops playin...

Newbie

I just got a pixel 2 and am having issues with the Spotify app.   1. The player is not showing on the lock screen. I have to unlock and open the app to skip songs, pause, etc. With my last pho...

394 Views

0 replies

0 likes

  • 394 Views
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Field issues with Spotify Kenwood app

Duplicated topic: https://community.spotify.com/t5/Android/Field-issues-with-Spotify-Kenwood-app/td-p/2756598

Gig Goer

Duplicated topic: https://community.spotify.com/t5/Android/Field-issues-with-Spotify-Kenwood-app/td-p/2756598

OryZ

Gig Goer

625 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Problemi riproduzione Ghali

Non riesco ad ascoltare Ghali. Scompare la barra di riproduzione e, nei casi peggiori, blocca l'intera app la quale non funziona se non eseguendo l'arresto forzato. Ho già aggiornato e reinstallato. Escludo il disco pieno del cellulare perché tutte l...

Newbie

Non riesco ad ascoltare Ghali. Scompare la barra di riproduzione e, nei casi peggiori, blocca l'intera app la quale non funziona se non eseguendo l'arresto forzato. Ho già aggiornato e reinstallato. ...

457 Views

0 replies

0 likes

  • 457 Views
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Voz de los cantantes como cavernal

Desde hace un tiempo que la voz de las canciones se escucha baja como en karaoke ....!!!!!

Newbie

Desde hace un tiempo que la voz de las canciones se escucha baja como en karaoke ....!!!!!

Josca

Newbie

777 Views

1 replies

0 likes

  • 777 Views
  • 1 replies
  • 0 likes

Lost all artists and songs.

All my artists and songs have vanished. This happens often with artists but never my entire library .

Newbie

All my artists and songs have vanished. This happens often with artists but never my entire library .

279 Views

0 replies

0 likes

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Shuffle All on Playlist Folder

I don't even know if this is the right place to post this but I am out of options by now. This was an excellent feature, one I was very reliant on. By removing it you have actually changed the way I enjoy the app and the service as a whole. I saw ano...

Newbie

I don't even know if this is the right place to post this but I am out of options by now. This was an excellent feature, one I was very reliant on. By removing it you have actually changed the way I ...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Kesha's songs won't play

Just within the last couple of days, none of Kesha's songs are playing on the Android app. I've restarted the app, restarted my phone, and even uninstalled and reinstalled the app, but they still won't play.

Newbie

Just within the last couple of days, none of Kesha's songs are playing on the Android app. I've restarted the app, restarted my phone, and even uninstalled and reinstalled the app, but they still won...

Joe

Community Legend

1202 Views

6 replies

0 likes

  • 1202 Views
  • 6 replies
  • 0 likes

Share song stopped working Android 8.0 October 5 update Spotify 8.4.21.508

My Google Pixel Android 8.0 device took October 5 update last night. Now when I try to use the Share option from ... to share a song to a friend, the music stops playing and I'm returned to the Home screen. Can someone assist? I've already tried unin...

Regular

My Google Pixel Android 8.0 device took October 5 update last night. Now when I try to use the Share option from ... to share a song to a friend, the music stops playing and I'm returned to the Home ...

madlive

Casual Listener

3037 Views

8 replies

3 likes

  • 3037 Views
  • 8 replies
  • 3 likes

Organize messageboard

The messageboard in here is a total mess. Am I supposed to browse through 640 threads only in Android section? madness. Why aren't there mandatory sub-categories? Even only 5 or less categories would help a lot. What is the definition of 'Labels' and...

Regular

The messageboard in here is a total mess.   Am I supposed to browse through 640 threads only in Android section?  madness.   Why aren't there mandatory sub-categories? Even only 5...

Joe

Community Legend

584 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotfy not loud enough? Too quiet! Help

Hey So I have Spotify Premium which I use on my Mac and Android phone. I recently hosted a dance party at the local pub using my phone and spotify offline mode, with the playlist downloaded on my phone. It's funny though because when the other gal pl...

Newbie

Hey   So I have Spotify Premium which I use on my Mac and Android phone.  I recently hosted a dance party at the local pub using my phone and spotify offline mode, with the playlist downl...

aquallnite

Newbie

7400 Views

7 replies

1 likes

  • 7400 Views
  • 7 replies
  • 1 likes

Solved!! Android App stürzt unregelmäig ab

Seit knapp zwei Wochen stürzt die App auf Android (Ich nutze ein Xiaomi Mi4c) regelmäßig während des Musik hörens einfach ab. Meist nur, wenn gleichzeitig andere Apps laufen, die ebenfalls ins Internet zugreifen (Ich nutze es gleichzeitig mit Google ...

Regular

Seit knapp zwei Wochen stürzt die App auf Android (Ich nutze ein Xiaomi Mi4c) regelmäßig während des Musik hörens einfach ab. Meist nur, wenn gleichzeitig andere Apps laufen, die ebenfalls ins Intern...

epicvision

Regular

19600 Views

2 replies

1 likes

  • 19600 Views
  • 2 replies
  • 1 likes

Songs are not downloaded anymore

After reinstalling the app a couple of days ago, I run in the same problem, sometimes multiple times a day. I download the songs for offline listening, but after closing the app the songs are not downloaded anymore. Funny thing is, is that on my SD c...

Newbie

After reinstalling the app a couple of days ago, I run in the same problem, sometimes multiple times a day.    I download the songs for offline listening, but after closing the app the so...

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes