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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194941 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194941 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536294 Views

78 replies

3 likes

  • 536294 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440145 Views

565 replies

37 likes

Account
Free
  • 440145 Views
  • 565 replies
  • 37 likes

I bought premium but it's not working

I bought premium but I can't use it. my Spotify still look like a free acc

Newbie

I bought premium but I can't use it. my Spotify still look like a free acc 

Joe

Community Legend

752 Views

2 replies

0 likes

  • 752 Views
  • 2 replies
  • 0 likes

Can't sync Spotify account to Touchtunes

I was having a looping issue trying to sync my Spotify account to my Touchtunes account at a local bar. I was using my android phone and both of the services (Spotify and Touchtunes) were apps downloaded from the Google Play Store. I was unsuccessful...

Newbie

I was having a looping issue trying to sync my Spotify account to my Touchtunes account at a local bar.  I was using my android phone and both of the services (Spotify and Touchtunes) were apps ...

Joe

Community Legend

14331 Views

3 replies

3 likes

  • 14331 Views
  • 3 replies
  • 3 likes

Solved!! Music stops when I move

Hello, I've had this problem for a while now. Every time I listen to Spotify music on my android phone with earphones, the music regularly stops whenever I move or try to, for example, put my phone in my pocket. I've tried switching earphones, same p...

Casual Listener

Hello,  I've had this problem for a while now. Every time I listen to Spotify music on my android phone with earphones, the music regularly stops whenever I move or try to, for example, put my ...

coalminecanary

Roadie

6599 Views

3 replies

0 likes

  • 6599 Views
  • 3 replies
  • 0 likes

Display size on Android tablet?

Is there a way to get the app to use the entire screen for display as opposed to phone size? I'm using Lenovo Yoga.

Casual Listener

Is there a way to get the app to use the entire screen for display as opposed to phone size? I'm using Lenovo Yoga. 

destinie_6ca

Casual Listener

897 Views

2 replies

0 likes

  • 897 Views
  • 2 replies
  • 0 likes

Can't choose songs on Android App anymore? (Premium subscriber)

I am subscribed to Spotify Premium (Student) and have my playlists downloaded on the android app on my Galaxy S8 (set to offline mode) so I don't burn through my data. I noticed yesterday that the app layout looks different, so it has been updated. M...

Newbie

I am subscribed to Spotify Premium (Student) and have my playlists downloaded on the android app on my Galaxy S8 (set to offline mode) so I don't burn through my data. I noticed yesterday that the ap...

Joe

Community Legend

703 Views

1 replies

0 likes

  • 703 Views
  • 1 replies
  • 0 likes

Solved!! Downloaded File Location on Android

Hi, Where are the playlist/downlods stored on an Android (S3 Mini)? I have downloaded a playlist, which I then deleted on the desktop version. When I go back in Spotify on Android, it's no longer there but not sure if the files remain, so I want to l...

Casual Listener

Hi, Where are the playlist/downlods stored on an Android (S3 Mini)?   I have downloaded a playlist, which I then deleted on the desktop version.   When I go back in Spotify on A...

Joe

Community Legend

87266 Views

7 replies

0 likes

  • 87266 Views
  • 7 replies
  • 0 likes

Album cover On lockscreen

Can someone please help me I can't get album covers to display on my lock screen.I'm using an Oppo R9 plus.

Newbie

Can someone please help me I can't get album covers to display on my lock screen. I'm using an Oppo R9 plus.

Joe

Community Legend

1286 Views

1 replies

0 likes

  • 1286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Restarted phone, offline mode, unable to login.

Phone updated, restarted and trying to launch spotify app. On login, get " You are currently set to offline. Please go online to connect." Any way to change the online/offline setting without loging in? Do I now lose all my downloaded content? Seems ...

Casual Listener

Phone updated, restarted and trying to launch spotify app.  On login, get " You are currently set to offline.  Please go online to connect."   Any way to change the online/offline se...

t1ttyburgerz

Casual Listener

2073 Views

5 replies

0 likes

  • 2073 Views
  • 5 replies
  • 0 likes

Spotify crash when another app opens the camera

Everytime another app use the camera or opening the camera app itself my spotify either pauses the music or more often crashs. I have one Nexus 5X with pure android 8, I don't rebember if i had the same problem with my last phone.

Newbie

Everytime another app use the camera or opening the camera app itself my spotify either pauses the music or more often crashs.   I have one Nexus 5X with pure android 8, I don't rebe...

1096 Views

0 replies

10 likes

  • 1096 Views
  • 0 replies
  • 10 likes

Solved!!Superuser Contribution Audio lagging on Huawei P9 Plus

Im having trouble with lagging\skipping, it started suddenly and it goes away after 30 sec to a minute. But it is really annoying, and did not have this problem earlier. Tried to delete cache and redownloaded songs, same result.

Casual Listener

Im having trouble with lagging\skipping, it started suddenly and it goes away after 30 sec to a minute. But it is really annoying, and did not have this problem earlier.   Tried to delete cach...

Krisj2k

Casual Listener

1994 Views

5 replies

0 likes

  • 1994 Views
  • 5 replies
  • 0 likes

Spotify Android App automatically starts when I start playing music through Spotify on my PC. Why??

This started in the past few days. I'll hit play on Spotify on my work computer or home computer and it will start it in the background my phone at the same time. How do I stop this from happening please? They appear to be synced but I don't recall s...

Casual Listener

This started in the past few days. I'll hit play on Spotify on my work computer or home computer and it will start it in the background my phone at the same time. How do I stop this from happening pl...

user-removed

Not applicable

4185 Views

8 replies

1 likes

  • 4185 Views
  • 8 replies
  • 1 likes

Dangerous bug / Connect starts with Max Volume on AVR

Problem:on the first start of Spotify Connect beaming to an AVR it starts with MAXIMUM VOLUME!This can blow your ears and your speakers, it is realy dangerous not only annoying. The volume is preset to max, you may notice it on the connect screen and...

Casual Listener

Problem: on the first start of Spotify Connect beaming to an AVR it starts with MAXIMUM VOLUME! This can blow your ears and your speakers, it is realy dangerous not only annoying.   The vo...

rienwessels

Newbie

3387 Views

9 replies

9 likes

Dangerous Bug
Spotify Connect Volume Control
  • 3387 Views
  • 9 replies
  • 9 likes

Spotify Android gone dead slow

Even connecting on my home wifi network, I spend most of time looking at the rotating green circle icon. Loads of people making the same complaint about the app. When will this be fixed? P.

Regular

Even connecting on my home wifi network, I spend most of time looking at the rotating green circle icon. Loads of people making the same complaint about the app. When will this be fixed?   P.

coalminecanary

Roadie

805 Views

2 replies

0 likes

  • 805 Views
  • 2 replies
  • 0 likes

Pairing headphones with phone and computer

I have Dell Inspiration running on Windows 10, Beoplay Bluetooth headphones, and an Android phone. I can't get my headphones to pair with both the computer and computer at the same time. It says they're both paired but when I try to play music from m...

Newbie

I have Dell Inspiration running on Windows 10, Beoplay Bluetooth headphones, and an Android phone. I can't get my headphones to pair with both the computer and computer at the same time. It says...

coalminecanary

Roadie

1348 Views

1 replies

0 likes

  • 1348 Views
  • 1 replies
  • 0 likes

Can't log in.

I can't log into my acc tho I typed everything correctly. And it said logged in but nth show up jux the user name and password page. I tried and tried logging in but can't. Please help.Spoiler (Highlight to read)

Newbie

I can't log into my acc tho I typed everything correctly. And it said logged in but nth show up jux the user name and password page. I tried and tried logging in but can't. Please help.  

255 Views

0 replies

0 likes

  • 255 Views
  • 0 replies
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I'm having problems logging in

I broke my old phone and i dont know my log in details. I have tried resetting my password but every time i type in my email account, it says that im logged in on facebook and that i need to change password. I also tried typing in just my username an...

Newbie

I broke my old phone and i dont know my log in details. I have tried resetting my password but every time i type in my email account, it says that im logged in on facebook and that i need to change p...

coalminecanary

Roadie

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Don't reproduce the music of daft punk

My spotify app don't reproduce the music of daft punk, im trying to reproduce any dis from daft punk and didn't start, I have a premium account and I used to listen daft punk normally

Newbie

My spotify app don't reproduce the music of daft punk, im trying to reproduce any dis from daft punk and didn't start, I have a premium account and I used to listen daft punk normally 

403 Views

0 replies

0 likes

Daft punk don't play
  • 403 Views
  • 0 replies
  • 0 likes

Not playing full playlist

I've noticed since I listen to music overnight that the app hasn't been playing my entire playlist. If I use shuffle it seems to only take a certain number of songs, shuffle them once and then if repeat isn't on it stops playing after however many so...

Newbie

I've noticed since I listen to music overnight that the app hasn't been playing my entire playlist. If I use shuffle it seems to only take a certain number of songs, shuffle them once and then if rep...

693 Views

0 replies

1 likes

  • 693 Views
  • 0 replies
  • 1 likes

LOCAL FILE PLAYBACK

First of all, i love spotify and been with you for a long time, but my patience is running low these days, its been years in the asking and still no update that makea away with the god awful way ofgetting to play local files on the mobile app (androi...

Casual Listener

First of all, i love spotify and been with you for a long time, but  my patience is running low these days, its been years in the asking and still no update that makea away with the god awful wa...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

app not starting after update

hi guysafter my last last update yesterday, spotify doesnt start anymore.I uninstalled the app, turned my phone of and tried to reinstall the app.but my phone didnt start up again.i had to do a factory reset to get it started again.after that i insta...

Newbie

hi guys after my last last update yesterday, spotify doesnt start anymore. I uninstalled the app, turned my phone of and tried to reinstall the app. but my phone didnt start up again. i had to do...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes