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Please see below the current ongoing issues which are under investigation.

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 45481 Views
  • 66 replies
  • 25 likes
  • 45481 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 879287 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 879287 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26718 Views
  • 4 replies
  • 0 likes
  • 26718 Views
  • 4 replies
  • 0 likes

Solved!! Help me with my ghost playlist.

Dear folks, Today I restored a playlist I deleted last year. Now all the songs are unplayable and cannot be modified. Please help me with this issue. Thank you in advance for your time and support ;). Vannam

  • Music Fan
  • Dear folks,   Today I restored a playlist I deleted last year. Now all the songs are unplayable and cannot be modified. Please help me with this issue. Thank you in advance for your time and s...
  • VNNGYN
  • Music Fan
  • 558 Views
  • 2 replies
  • 0 likes
  • 558 Views
  • 2 replies
  • 0 likes

Downloaded music disappears after turning into offline mode

I have downloaded more than 500 songs over the night for vacation. When I switched to offline mode all the music Went gone. Every time i try this process outcome Is same. On settings I can see that app Is using more than 1,6 GB . Nůž music isnt avail...

  • Newbie
  • I have downloaded more than 500 songs over the night for vacation. When I switched to offline mode all the music Went gone. Every time i try this process outcome Is same. On settings I can see that a...
  • takemehome4real
  • Regular
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Turn off Spotify

I have a Samsung S5 Neo and an update rolled out recently that causes spotify player to show up in the lock screen. The problem with this is if you hit play while it's locked it starts playing. I prefer to have my sound completely muted unless I am e...

  • Casual Listener
  • I have a Samsung S5 Neo and an update rolled out recently that causes spotify player to show up in the lock screen. The problem with this is if you hit play while it's locked it starts playing. I pre...
  • Karede
  • Casual Listener
  • 6374 Views
  • 2 replies
  • 1 likes
  • 6374 Views
  • 2 replies
  • 1 likes

Customization of playlists (cover and description box)

I have problem with my account. I can't open it in my phone the app write me something about trip and 14 days. And in my profile thewhwrite that I live in Bulgaria( I live in Ukraine, but for whole summer I was in bulgaria) please help me asap!!

  • Newbie
  • I have problem with my account. I can't open it in my phone  the app write me something about trip and 14 days. And in my profile thewhwrite that I live in Bulgaria( I live in Ukraine, but for w...
  • Joe
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Spotify Mini Player Concept

I'm on Spotify premium iv gotten a new phone but cannot log in with it .Just keeps offering me free trial.When I give my email address it's saying if logged on with Facebook all my stored music is gone I can't play music but payments are still being ...

  • Visitor
  • I'm on Spotify premium iv gotten a new phone but cannot log in with it . Just keeps offering me free trial. When I give my email address it's saying if logged on with Facebook all my stored music i...
  • Joe
  • Community Legend
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

Spotify keeps changing to random playlists

For the last 2 weeks I've been having a reoccurring issue with the Spotify Android app. I'll be playing music from my library and it'll randomly stop and change to some random playlist. It's always music I've never heard of and wouldn't listen to oth...

  • Newbie
  • For the last 2 weeks I've been having a reoccurring issue with the Spotify Android app. I'll be playing music from my library and it'll randomly stop and change to some random playlist. It's always m...
  • Joe
  • Community Legend
  • 1974 Views
  • 1 replies
  • 0 likes
  • 1974 Views
  • 1 replies
  • 0 likes

Behind the Lyrics option not showing up

I can't access the behind the Lyrics feature. My friend has it and I don't. Latest android version. The option to turn it off should be below autoplay option but as you can see no such thing there.

  • Newbie
  • I can't access the behind the Lyrics feature. My friend has it and I don't. Latest android version. The option to turn it off should be below autoplay option but as you can see no such thing there.
  • Tech_Genius
  • Newbie
  • 631 Views
  • 1 replies
  • 0 likes
  • 631 Views
  • 1 replies
  • 0 likes

Bug of two songs in the search bar

When I open my spotify and touch search and I search sometida song I have for example two songs with similar little and I open one the song that I opened show the picture of the second song, I move and is fix but I minimize the app Android open again...

  • Newbie
  • When I open my spotify and touch search and I search sometida song I have for example two songs with similar little and I open one the song that I opened show the picture of the second song, I move a...
  • 239 Views
  • 0 replies
  • 0 likes
  • 239 Views
  • 0 replies
  • 0 likes

[Android][Bluetooth] Metadata is not transmitted

Hello, When, a couple of months ago, I connected my Samsung S7 (no brand and always updated) in my BMW X3 over the Bluetooth connection, I thought I dreamt since I saw, for a few seconds, track and title appearing on the display of the car. After a s...

  • Newbie
  • Hello,  When, a couple of months ago, I connected my Samsung S7 (no brand and always updated) in my BMW X3 over the Bluetooth connection,  I thought I dreamt since I saw, for a few seconds...
  • 553 Views
  • 0 replies
  • 0 likes
  • 553 Views
  • 0 replies
  • 0 likes

Downloaded songs

I have many songs and playlists downloaded for offline use on my android phone . I can use them for a bit but it always seems like they become not downloaded after a few days and then I have to re download them again. This is extremely time consuming...

  • Newbie
  • I have many songs and playlists downloaded for offline use on my android phone . I can use them for a bit but it always seems like they become not downloaded after a few days and then I have to re do...
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

Solved!! Offline playlists won't play (premium user)

Hello, I am a Spotify Premium user, using a HTC mobile and I can't play any of my offline playlists in offline mode anymore.I checked that they actualy are set as offline and they are, the library is present on the SD card (it had been downloaded a f...

  • Newbie
  • Hello,   I am a Spotify Premium user, using a HTC mobile and I can't play any of my offline playlists in offline mode anymore. I checked that they actualy are set as offline and they are, the...
  • macke2dope
  • Casual Listener
  • 68102 Views
  • 37 replies
  • 1 likes
  • 68102 Views
  • 37 replies
  • 1 likes

Spotify Connect interfering with Podcast Addict

My wife and I use Spotify Premium. I was using the Windows desktop Spotify Premium program. My wife was in her car using Podcast Addict via Bluetooth. She called to complain that everytime a new song played on my desktop, Spotify would stop her music...

  • Newbie
  • My wife and I use Spotify Premium. I was using the Windows desktop Spotify Premium program. My wife was in her car using Podcast Addict via Bluetooth. She called to complain that everytime a new song...
  • 931 Views
  • 0 replies
  • 5 likes
  • 931 Views
  • 0 replies
  • 5 likes

Solved!! 8 Songs- is this an EP or an Album on Spotify

Hello, I have an artist, named Tyler Hilton who will be releasing 8 songs as an album in the next couple months. What is the minimum amount of songs that Spotify classifies as an Album vs an EP? In other words, will 8 songs be considered an EP or an ...

  • Newbie
  • Hello,    I have an artist, named Tyler Hilton who will be releasing 8 songs as an album in the next couple months. What is the minimum amount of songs that Spotify classifies as an Album...
  • Joe16
  • Regular
  • 3986 Views
  • 1 replies
  • 0 likes
  • 3986 Views
  • 1 replies
  • 0 likes

The CSRF token is invalid. Please try to resubmit the form.

I have been trying to get premium, but every time I do this message shows up: "The CSRF token is invalid. Please try to resubmit the form."Does anyone know what that is and would be willing to help me out?Thanks.

  • Casual Listener
  • I have been trying to get premium, but every time I do this message shows up: "The CSRF token is invalid. Please try to resubmit the form." Does anyone know what that is and would be willing to help...
  • Ironfrunk
  • Casual Listener
  • 8590 Views
  • 5 replies
  • 0 likes
  • 8590 Views
  • 5 replies
  • 0 likes

Targeted Ad

I got an ad that seemed to be a targeted ad for people with my healthcare insurance company and employer. How does Spotify know this, and whom do I contact for more info?

  • Newbie
  • I got an ad that seemed to be a targeted ad for people with my healthcare insurance company and employer.   How does Spotify know this, and whom do I contact for more info?
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Problema di accesso a Twitter

Salve, ho un Galaxy S7 Edge e non riesco a condividere la musica su Twitter (non riesco ad effettuare l'accesso a Twitter) esce la scritta "impossibile condividere su Twitter Riprova" Mi potete aiutare?

  • Casual Listener
  • Salve, ho un Galaxy S7 Edge e non riesco a condividere la musica su Twitter (non riesco ad effettuare l'accesso a Twitter) esce la scritta "impossibile condividere su Twitter Riprova" Mi potete aiuta...
  • Debril
  • Casual Listener
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Fullscreen Artwork NOT displaying on Android

The Fullscreen artwork is no longer displaying on my Andrioid phone. Has this feature been removed or is the app malfunctioning on my phone after the last update? Since you dont share the release notes in the Whats New section when updating (very laz...

  • Casual Listener
  • The Fullscreen artwork is no longer displaying on my Andrioid phone.  Has this feature been removed or is the app malfunctioning on my phone after the last update?  Since you dont share the...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

Retrieve deleted playlists

Hi I've just separated with my wife. She's refusing to retrieve my playlists that she deleted, so that I can transfer them over to my own premium Spotify account. Is there any way to retrieve playlists that are in someone else's name? Please help it'...

  • Newbie
  • Hi I've just separated with my wife. She's refusing to retrieve my playlists that she deleted, so that I can transfer them over to my own premium Spotify account. Is there any way to retrieve playlis...
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

Se eliminan la seleccion de canciones añadidas a la cola

Cada vez que estoy en la opcion de añadi canciones a la cola, a medida que bajo para seleccionar mas, se quitan las ya seleccionadas y por ende se borra la opcion de añadir a la cola

  • Newbie
  • Cada vez que estoy en la opcion de añadi canciones a la cola, a medida que bajo para seleccionar mas, se quitan las ya seleccionadas y por ende se borra la opcion de añadir a la cola
  • 254 Views
  • 0 replies
  • 0 likes
  • 254 Views
  • 0 replies
  • 0 likes

Opção importar músicas não aparece em minha conta

Opção importar músicas não aparece em minha conta. Minha conta é família e outros membros tem essa opção.

  • Newbie
  • Opção importar músicas não aparece em minha conta. Minha conta é família e outros membros tem essa opção.
  • 1270 Views
  • 0 replies
  • 6 likes
  • 1270 Views
  • 0 replies
  • 6 likes