Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387878 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Tengo música descargada música en mi sd de mi Android y quiero saber cómo puedo reproducir está música desde Spotify
Tengo música descargada música en mi sd de mi Android y quiero saber cómo puedo reproducir está música desde Spotify
417 Views
0 replies
0 likes
I got a new phone and downloaded spotify, it says that I don't have a premium account (which is not true I was charged for it this week) and everything is gone like a made a new account. I've logged in and out plenty of times and nothing is changing ...
I got a new phone and downloaded spotify, it says that I don't have a premium account (which is not true I was charged for it this week) and everything is gone like a made a new account. I've l...
Spotify Star
277 Views
1 replies
0 likes
No puedo descargar me sigue diciendo que me suscriba a premium y ya lo hice y no me deja cambiar de cancion ni para atras ni para delante ayudaaaa
No puedo descargar me sigue diciendo que me suscriba a premium y ya lo hice y no me deja cambiar de cancion ni para atras ni para delante ayudaaaa
329 Views
0 replies
0 likes
I have wrote other post and no one seems to care. I am on the family plan and have been a paying customers for almost a year. I lost 1200 songs the other day and I had to start all over even erased the app as well. I went to use Wi-Fi to get my music...
I have wrote other post and no one seems to care. I am on the family plan and have been a paying customers for almost a year. I lost 1200 songs the other day and I had to start all over e...
Regular
526 Views
2 replies
0 likes
Heya folks! I am currently using an Android phone (Huawei Honor 8 Lite, don't know if that info is important or not...) and my problem is that the Spotify app doesn't recognize my Sd-Card and therefore will not display the option to chose where to st...
Heya folks! I am currently using an Android phone (Huawei Honor 8 Lite, don't know if that info is important or not...) and my problem is that the Spotify app doesn't recognize my Sd-Card an...
Music Fan
6715 Views
12 replies
0 likes
SO I downloaded music from spinrilla and it appears in my download files. After that it appaers in my local files on spotify and for some reason I am unable to play the music. on my phone the songs aer greyed out.
SO I downloaded music from spinrilla and it appears in my download files. After that it appaers in my local files on spotify and for some reason I am unable to play the music. on my phone the songs a...
Community Legend
398 Views
1 replies
0 likes
From one moment to the next the entire "songs" folder was empty. I didn't delete anything on purpose. Anyway I can restore that? Can only find how to restore playlists.
From one moment to the next the entire "songs" folder was empty. I didn't delete anything on purpose. Anyway I can restore that? Can only find how to restore playlists.
509 Views
0 replies
0 likes
How does this work? I read through the information on help page (https://support.spotify.com/ee/learn-more/guides/#!/article/Listen-to-local-files/?in=search). It tells me to tal on local files in step 6. But i do not have this option. Does this real...
How does this work? I read through the information on help page (https://support.spotify.com/ee/learn-more/guides/#!/article/Listen-to-local-files/?in=search). It tells me to tal on local fi...
Newbie
103802 Views
14 replies
2 likes
I'm on Spotify version 8.4.22.857 armV7 on a Pixel 2016 running Android 8.0.0 (security patch 5 October 2017). I'm not having the issue on my Nexus 7 tablet on the same version. So it seems device specific.Whichever way I try to share a track, when I...
I'm on Spotify version 8.4.22.857 armV7 on a Pixel 2016 running Android 8.0.0 (security patch 5 October 2017). I'm not having the issue on my Nexus 7 tablet on the same version. So it seems devi...
Not applicable
1396 Views
3 replies
2 likes
I'm on Android 8.0 and every time I hit the share button Spotify restarts itself. I have tried uninstalling and reinstalling the app. I have also tried restarting my phone. Please help
I'm on Android 8.0 and every time I hit the share button Spotify restarts itself. I have tried uninstalling and reinstalling the app. I have also tried restarting my phone. Please help
Community Legend
402 Views
1 replies
0 likes
Dial American (8OO) 274-9543) Airlines Reservation Phone Number +american for flight booking US American airlines-phone number for reservations flight booking US Dial American Airlines Reservation Phone Number! Booking a flight in American Airlines i...
Dial American (8OO) 274-9543) Airlines Reservation Phone Number +american for flight booking US American airlines-phone number for reservations flight booking US Dial American Airlines Reserva...
428 Views
0 replies
0 likes
This has been happening for a few weeks. I jump in the car and the phone connects via Bluetooth successfully. I know this as I can call and play music via the Bluetooth menu.If I choose to use the Spotify integration it just says connection failed pl...
This has been happening for a few weeks. I jump in the car and the phone connects via Bluetooth successfully. I know this as I can call and play music via the Bluetooth menu. If I choose to use th...
Casual Listener
14604 Views
5 replies
3 likes
Gente me ajuda. É que meu Spotify não fica Online no Wi-Fi de jeito nenhum. Só nos dados móveis, é o pior, é só no meu Wi-Fi. Já tentei desinstalar e instalar de novo, limpar dados, deligar conta e nada funciona. Alguém pode me ajudar?
Gente me ajuda. É que meu Spotify não fica Online no Wi-Fi de jeito nenhum. Só nos dados móveis, é o pior, é só no meu Wi-Fi. Já tentei desinstalar e instalar de novo, limpar dados, deligar conta e n...
Regular
11596 Views
8 replies
3 likes
The last 2 playlists that I made and downloaded in my cellphone do not play continuosly. The next song starts playing and after 5 seconds stops and I need to restart play.
The last 2 playlists that I made and downloaded in my cellphone do not play continuosly. The next song starts playing and after 5 seconds stops and I need to restart play.
360 Views
0 replies
0 likes
I'm new to Spotify. It seems to me that the app on Android (7.0) is missing icons.My bottom row only has (Your Playlists, Home, Search). I think it's supposed to have Browse and Library. They show up for a split second when I fist load the app, then ...
I'm new to Spotify. It seems to me that the app on Android (7.0) is missing icons. My bottom row only has (Your Playlists, Home, Search). I think it's supposed to have Browse and Library...
Regular
1385 Views
7 replies
1 likes
Hola a todos, No puedo escuchar a artistas españoles (fito, estopa, Extremoduro...). Mi cuenta es española (lo he comprobado en el perfil) y resido en España. ¿Sabéis que le puede pasar? Me ocurre tanto en el móvil como en otros dispositivos.
Hola a todos, No puedo escuchar a artistas españoles (fito, estopa, Extremoduro...). Mi cuenta es española (lo he comprobado en el perfil) y resido en España. ¿Sabéis que le puede pasa...
278 Views
0 replies
0 likes
Estaba escuchando música y cerré spotify porque tenía que irme, cuando lo abrí apareció para iniciar sesión (lo que no me pareció extraño ya había pasado antes que cerrar sesión sin razón alguna), pero al iniciar sesión me dice cargando y me aparece ...
Estaba escuchando música y cerré spotify porque tenía que irme, cuando lo abrí apareció para iniciar sesión (lo que no me pareció extraño ya había pasado antes que cerrar sesión sin razón alguna), pe...
638 Views
0 replies
0 likes
I tried to add a song to my playlist today, but once I clicked "Add to playlist" the only option was "Create New Plalist", even though I had 4-5 I had already created on the same account. I went to My Library, to playlists, but all MY created playlis...
I tried to add a song to my playlist today, but once I clicked "Add to playlist" the only option was "Create New Plalist", even though I had 4-5 I had already created on the same account. I went to M...
Community Legend
432 Views
1 replies
0 likes
I bought recently a Oneplus 5 and I noticed that Spotify have a poor sound quality in this device, although the quality is configured in the maximum. The music has no bass and the sound seems muffled.When I play the same music on Musicmatch (connecte...
I bought recently a Oneplus 5 and I noticed that Spotify have a poor sound quality in this device, although the quality is configured in the maximum. The music has no bass and the sound seems muffled...
607 Views
0 replies
0 likes
Whenever checking a song on the left, for adding it to the queue, if you keep scrolling until said song is not on the screen anymore, it'll uncheck it and remove the "remove or add to queue" bar at the bottom. Just letting you know!Btw Nexus 6P Oreo ...
Whenever checking a song on the left, for adding it to the queue, if you keep scrolling until said song is not on the screen anymore, it'll uncheck it and remove the "remove or add to queue" bar at t...
Casual Listener
464 Views
1 replies
2 likes
