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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

390287 Views

545 replies

34 likes

Account
Free
  • 390287 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8126 Views

0 replies

7 likes

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  • 7 likes

Custom character, can't log in on Samsung Gear S3

Hello.I'm experiencing a rather stupid and really annoying "bug" at the moment.I can't log into Spotify on my Gear S3 because of my weird character ô in my name. I can't log in with my email either. I would like some help on how I should go about thi...

Newbie

Hello. I'm experiencing a rather stupid and really annoying "bug" at the moment. I can't log into Spotify on my Gear S3 because of my weird character ô in my name. I can't log in with my email eith...

croethig

Newbie

782 Views

1 replies

0 likes

android wear
S3
Samsung
smartwatch
  • 782 Views
  • 1 replies
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Cómo puedo agregar música local en Android?

Tengo música descargada música en mi sd de mi Android y quiero saber cómo puedo reproducir está música desde Spotify

Newbie

Tengo música descargada música en mi sd de mi Android y quiero saber cómo puedo reproducir está música desde Spotify

421 Views

0 replies

0 likes

  • 421 Views
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New phone

I got a new phone and downloaded spotify, it says that I don't have a premium account (which is not true I was charged for it this week) and everything is gone like a made a new account. I've logged in and out plenty of times and nothing is changing ...

Newbie

I got a new phone and downloaded spotify, it says that I don't have a premium account  (which is not true I was charged for it this week) and everything is gone like a made a new account. I've l...

Maxim

Spotify Star

278 Views

1 replies

0 likes

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  • 1 replies
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A

No puedo descargar me sigue diciendo que me suscriba a premium y ya lo hice y no me deja cambiar de cancion ni para atras ni para delante ayudaaaa

Casual Listener

No puedo descargar me sigue diciendo que me suscriba a premium y ya lo hice y no me deja cambiar de cancion ni para atras ni para delante ayudaaaa   

339 Views

0 replies

0 likes

  • 339 Views
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Starting over

I have wrote other post and no one seems to care. I am on the family plan and have been a paying customers for almost a year. I lost 1200 songs the other day and I had to start all over even erased the app as well. I went to use Wi-Fi to get my music...

Regular

I have wrote other post and no one seems to care.  I am on the family plan and have been a paying customers for almost a year.  I lost 1200 songs the other day and I had to start all over e...

angel82

Regular

537 Views

2 replies

0 likes

  • 537 Views
  • 2 replies
  • 0 likes

Download to SD-card

Heya folks! I am currently using an Android phone (Huawei Honor 8 Lite, don't know if that info is important or not...) and my problem is that the Spotify app doesn't recognize my Sd-Card and therefore will not display the option to chose where to st...

Newbie

Heya folks!   I am currently using an Android phone (Huawei Honor 8 Lite, don't know if that info is important or not...) and my problem is that the Spotify app doesn't recognize my Sd-Card an...

MountainSufi

Music Fan

6719 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

local files won't play on desktop or android

SO I downloaded music from spinrilla and it appears in my download files. After that it appaers in my local files on spotify and for some reason I am unable to play the music. on my phone the songs aer greyed out.

Newbie

SO I downloaded music from spinrilla and it appears in my download files. After that it appaers in my local files on spotify and for some reason I am unable to play the music. on my phone the songs a...

Joe

Community Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Saved songs folder deleted

From one moment to the next the entire "songs" folder was empty. I didn't delete anything on purpose. Anyway I can restore that? Can only find how to restore playlists.

Newbie

From one moment to the next the entire "songs" folder was empty. I didn't delete anything on purpose. Anyway I can restore that? Can only find  how to restore playlists.

512 Views

0 replies

0 likes

  • 512 Views
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  • 0 likes

Solved!! Adding local music on android device

How does this work? I read through the information on help page (https://support.spotify.com/ee/learn-more/guides/#!/article/Listen-to-local-files/?in=search). It tells me to tal on local files in step 6. But i do not have this option. Does this real...

Regular

How does this work?   I read through the information on help page (https://support.spotify.com/ee/learn-more/guides/#!/article/Listen-to-local-files/?in=search). It tells me to tal on local fi...

pnadin10

Newbie

103822 Views

14 replies

2 likes

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  • 14 replies
  • 2 likes

When I try to share a track, Android app stops playing and share fails

I'm on Spotify version 8.4.22.857 armV7 on a Pixel 2016 running Android 8.0.0 (security patch 5 October 2017). I'm not having the issue on my Nexus 7 tablet on the same version. So it seems device specific.Whichever way I try to share a track, when I...

Regular

I'm on Spotify version 8.4.22.857 armV7 on a Pixel 2016 running Android 8.0.0 (security patch 5 October 2017). I'm not having the issue on my Nexus 7 tablet on the same version. So it seems devi...

user-removed

Not applicable

1397 Views

3 replies

2 likes

  • 1397 Views
  • 3 replies
  • 2 likes

Unable to share songs

I'm on Android 8.0 and every time I hit the share button Spotify restarts itself. I have tried uninstalling and reinstalling the app. I have also tried restarting my phone. Please help

Newbie

I'm on Android 8.0 and every time I hit the share button Spotify restarts itself. I have tried uninstalling and reinstalling the app. I have also tried restarting my phone. Please help

Joe

Community Legend

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Dial American (8OO) 274-9543) Airlines Reservation Phone Number

Dial American (8OO) 274-9543) Airlines Reservation Phone Number +american for flight booking US American airlines-phone number for reservations flight booking US Dial American Airlines Reservation Phone Number! Booking a flight in American Airlines i...

Regular

Dial American (8OO) 274-9543) Airlines Reservation Phone Number +american  for flight booking US American airlines-phone number for reservations flight booking US Dial American Airlines Reserva...

430 Views

0 replies

0 likes

airlines
  • 430 Views
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Pioneer AVH-2800BT Bluetooth connection issues

This has been happening for a few weeks. I jump in the car and the phone connects via Bluetooth successfully. I know this as I can call and play music via the Bluetooth menu.If I choose to use the Spotify integration it just says connection failed pl...

Casual Listener

This has been happening for a few weeks. I jump in the car and the phone connects via Bluetooth successfully. I know this as I can call and play music via the Bluetooth menu. If I choose to use th...

simondrappel

Casual Listener

14640 Views

5 replies

3 likes

  • 14640 Views
  • 5 replies
  • 3 likes

Spotify Offline no meu roteador

Gente me ajuda. É que meu Spotify não fica Online no Wi-Fi de jeito nenhum. Só nos dados móveis, é o pior, é só no meu Wi-Fi. Já tentei desinstalar e instalar de novo, limpar dados, deligar conta e nada funciona. Alguém pode me ajudar?

Newbie

Gente me ajuda. É que meu Spotify não fica Online no Wi-Fi de jeito nenhum. Só nos dados móveis, é o pior, é só no meu Wi-Fi. Já tentei desinstalar e instalar de novo, limpar dados, deligar conta e n...

thiagorizzo

Regular

11602 Views

8 replies

3 likes

  • 11602 Views
  • 8 replies
  • 3 likes

The last two playlists I download dont play continuosly

The last 2 playlists that I made and downloaded in my cellphone do not play continuosly. The next song starts playing and after 5 seconds stops and I need to restart play.

Newbie

The last 2 playlists that I made and downloaded in my cellphone do not play continuosly. The next song starts playing and after 5 seconds stops and I need to restart play.

361 Views

0 replies

0 likes

  • 361 Views
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Redesign the Android app to fit the Material Design Guidelines

I'm new to Spotify. It seems to me that the app on Android (7.0) is missing icons.My bottom row only has (Your Playlists, Home, Search). I think it's supposed to have Browse and Library. They show up for a split second when I fist load the app, then ...

Regular

I'm new to Spotify.  It seems to me that the app on Android (7.0) is missing icons. My bottom row only has (Your Playlists, Home, Search).  I think it's supposed to have Browse and Library...

IndyLux

Regular

1394 Views

7 replies

1 likes

  • 1394 Views
  • 7 replies
  • 1 likes

Música en español

Hola a todos, No puedo escuchar a artistas españoles (fito, estopa, Extremoduro...). Mi cuenta es española (lo he comprobado en el perfil) y resido en España. ¿Sabéis que le puede pasar? Me ocurre tanto en el móvil como en otros dispositivos.

Newbie

Hola a todos,    No puedo escuchar a artistas españoles (fito, estopa, Extremoduro...). Mi cuenta es española (lo he comprobado en el perfil) y resido en España. ¿Sabéis que le puede pasa...

279 Views

0 replies

0 likes

  • 279 Views
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  • 0 likes

Se cerró sesion y no me deja ingresar

Estaba escuchando música y cerré spotify porque tenía que irme, cuando lo abrí apareció para iniciar sesión (lo que no me pareció extraño ya había pasado antes que cerrar sesión sin razón alguna), pero al iniciar sesión me dice cargando y me aparece ...

Casual Listener

Estaba escuchando música y cerré spotify porque tenía que irme, cuando lo abrí apareció para iniciar sesión (lo que no me pareció extraño ya había pasado antes que cerrar sesión sin razón alguna), pe...

638 Views

0 replies

0 likes

  • 638 Views
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All my created playlist now say By Spotify

I tried to add a song to my playlist today, but once I clicked "Add to playlist" the only option was "Create New Plalist", even though I had 4-5 I had already created on the same account. I went to My Library, to playlists, but all MY created playlis...

Newbie

I tried to add a song to my playlist today, but once I clicked "Add to playlist" the only option was "Create New Plalist", even though I had 4-5 I had already created on the same account. I went to M...

Joe

Community Legend

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Spotify with poor sound quality in the Oneplus 5

I bought recently a Oneplus 5 and I noticed that Spotify have a poor sound quality in this device, although the quality is configured in the maximum. The music has no bass and the sound seems muffled.When I play the same music on Musicmatch (connecte...

Newbie

I bought recently a Oneplus 5 and I noticed that Spotify have a poor sound quality in this device, although the quality is configured in the maximum. The music has no bass and the sound seems muffled...

609 Views

0 replies

0 likes

  • 609 Views
  • 0 replies
  • 0 likes