Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I get this really strange bug on my S8 when playing music with Spotify. Ive attached a screenshot of what happens when I start playing a song, and these strange blue bars appear on either side of my screen which stay on the screen even when exiting t...
I get this really strange bug on my S8 when playing music with Spotify. Ive attached a screenshot of what happens when I start playing a song, and these strange blue bars appear on eit...
Community Legend
577 Views
1 replies
0 likes
Sai da minha conta enquanto offline, e agora quando tento entrar novamente aparece o o aviso "sua definição atual é offline, fique online para se conectar ao Spotify", oq devo fazer?
Sai da minha conta enquanto offline, e agora quando tento entrar novamente aparece o o aviso "sua definição atual é offline, fique online para se conectar ao Spotify", oq devo fazer?
Not applicable
43604 Views
4 replies
8 likes
I have one running playlist that I update every so often. Currently it has over 360 songs and lots of artists. On the desktop I rarely hear suggested songs. I can listen to the playlist for an hour or two every day for a week and maybe hear the sugge...
I have one running playlist that I update every so often. Currently it has over 360 songs and lots of artists. On the desktop I rarely hear suggested songs. I can listen to the playlist for an hour o...
Community Legend
463 Views
1 replies
0 likes
I have the android version of Spotify on phone and it skips the outro, some that are like 3 to six minutes long. Some people might find this feature neat, but I however really like some outros and intros. Has anyone else experianced this before? I ha...
I have the android version of Spotify on phone and it skips the outro, some that are like 3 to six minutes long. Some people might find this feature neat, but I however really like some outros and in...
379 Views
0 replies
0 likes
Hello all, I'd like to add an MP3 track of a song that is not on Spotifiy to be played along other titles in my Spotify tracklist when I'm using the offline mode. Is that possible in any way? Thanks
Hello all, I'd like to add an MP3 track of a song that is not on Spotifiy to be played along other titles in my Spotify tracklist when I'm using the offline mode. Is that possible in any way? ...
Casual Listener
310 Views
1 replies
0 likes
Often randomly after the last update on many songs the cover becomes invisible and gives problems to play the song also
Often randomly after the last update on many songs the cover becomes invisible and gives problems to play the song also
253 Views
0 replies
0 likes
My library of about 2,400 offline songs gets deleted about once a week. I've tried everything: logging out and back in, deleting and reinstalling the app, moving the library from my SD card to my device. Nothing has fixed it. It happen on my old phon...
My library of about 2,400 offline songs gets deleted about once a week. I've tried everything: logging out and back in, deleting and reinstalling the app, moving the library from my SD card to my dev...
Casual Listener
334 Views
1 replies
0 likes
As the title,can someone please give a definitive answer if this is supposed to work or not I have an android phone connected to my car stereo via bluetooth vw discover mediaI see song info,track title etc etc and everything works fine except no albu...
As the title,can someone please give a definitive answer if this is supposed to work or not I have an android phone connected to my car stereo via bluetooth vw discover media I see song inf...
Newbie
9116 Views
3 replies
26 likes
HeyI have a playlist mixed with local files and Spotify Songs. I wanted to add a few local files like I'm used to and added them in the Spotify PC App. But they didn't appear on the iPhone app, so I tried to delete all downloads and resync them. Now ...
Hey I have a playlist mixed with local files and Spotify Songs. I wanted to add a few local files like I'm used to and added them in the Spotify PC App. But they didn't appear on the iPhone app, so ...
292 Views
0 replies
0 likes
So here's my problem, I've started Spotify for student premium, and everything is working on my computer and it tells me that I have the premium package, but when I try to open the app on my phone (Samsung Galaxy 8+), it tells me to pay for the Premi...
So here's my problem, I've started Spotify for student premium, and everything is working on my computer and it tells me that I have the premium package, but when I try to open the app on my phone (S...
Casual Listener
486 Views
2 replies
0 likes
Basically I have a quite limited data plan, therefore I was wondering if it may be possible to transfer the encrypted music files downloaded from my pc Spotify app and get my android Spotify app to read them without having to download them twice. Als...
Basically I have a quite limited data plan, therefore I was wondering if it may be possible to transfer the encrypted music files downloaded from my pc Spotify app and get my android Spotify app to r...
342 Views
0 replies
0 likes
Hi, if I delete spotify from my phone, than can I recover the saved songs there arent in a playlist after reinstalling?
Hi, if I delete spotify from my phone, than can I recover the saved songs there arent in a playlist after reinstalling?
Roadie
306 Views
1 replies
0 likes
Durante l'ascolto dal mio samsung si blocca spesso e si interrompe la riproduzione,ad esempio se arriva un sms o alzo il volume del mio cell si blocca!!come si puo risolvere?
Durante l'ascolto dal mio samsung si blocca spesso e si interrompe la riproduzione,ad esempio se arriva un sms o alzo il volume del mio cell si blocca!!come si puo risolvere?
1289 Views
0 replies
0 likes
That. I save an album for offline listening, most of the tracks work in offline mode, but there's always 1 or 2 that simply don't play offline. This keeps happening. There's nothing notable about these songs, they're available for me online, they're ...
That. I save an album for offline listening, most of the tracks work in offline mode, but there's always 1 or 2 that simply don't play offline. This keeps happening. There's nothing notable about the...
Casual Listener
316 Views
1 replies
0 likes
On Spotify mobile, whenever I attempt to play the Game of Thrones soundtrack, it plays random Ariana Grande and Miley Cyrus songs. I want to listen to the Game of Thrones soundtrack not pop music. What is the point of having an album for it if it won...
On Spotify mobile, whenever I attempt to play the Game of Thrones soundtrack, it plays random Ariana Grande and Miley Cyrus songs. I want to listen to the Game of Thrones soundtrack not pop music. Wh...
Casual Listener
662 Views
4 replies
0 likes
Ayer active la cuenta familiar premium, y me dejo descargar mis canciones pero cuando le quiero cambiar o poner modo aleatorio me dice que esas opciones solo son para usuarios con cuenta premium. Me llego mi recibo de cobro y todo.
Ayer active la cuenta familiar premium, y me dejo descargar mis canciones pero cuando le quiero cambiar o poner modo aleatorio me dice que esas opciones solo son para usuarios con cuenta premium. Me ...
Community Legend
580 Views
1 replies
0 likes
Meu Spotify não se conecta ao meu Wi-Fi as vezes conecta mas é raramente,porém em qualquer outro lugar ou rede de dados móveis ele funciona, já resetei meu roteador formatei meu celular e nada. Fica offline toda HR. Todos os aplicativos funcionam per...
Meu Spotify não se conecta ao meu Wi-Fi as vezes conecta mas é raramente,porém em qualquer outro lugar ou rede de dados móveis ele funciona, já resetei meu roteador formatei meu celular e nada. Fica ...
4082 Views
0 replies
5 likes
I was listening to my playlist today. I wasn't in my house so I had the Offline Sesion ON. Then, suddenly, I was logged out without any warning. I tried to relog and it said "You are currently set to offline. Please go online to connect to Spotify."....
I was listening to my playlist today. I wasn't in my house so I had the Offline Sesion ON. Then, suddenly, I was logged out without any warning. I tried to relog and it said "You are currently set to...
Regular
14561 Views
30 replies
18 likes
Any tips??? Transferred My apps from Galaxy 7 to New Galaxy 8, and now all my playlists are upsidedown??? Same om My Samsung TV. The oldest dings comes first In all playlists?? Any tips??
Any tips??? Transferred My apps from Galaxy 7 to New Galaxy 8, and now all my playlists are upsidedown??? Same om My Samsung TV. The oldest dings comes first In all playlists?? Any tips??
Casual Listener
737 Views
4 replies
0 likes
I have premium but when i try to play an album on my phone it will play one song then play something else by the same artist or some other random artist I don't want to hear. I have turned off shuffle but it still won't play a full album, any ideas, ...
I have premium but when i try to play an album on my phone it will play one song then play something else by the same artist or some other random artist I don't want to hear. I have turned off shuffl...
257 Views
0 replies
0 likes
