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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375620 Views

541 replies

34 likes

Account
Free
  • 375620 Views
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

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music is not playing

so I wanted to listen to the last of the real ones by fall out boys but I clicked the shuffle and it popped up the message about 30 free minutes of ads, so I clicked the skip button and when I clicked it, it went to the album cover and j pressed the ...

Newbie

so I wanted to listen to the last of the real ones by fall out boys but I clicked the shuffle and it popped up the message about 30 free minutes of ads, so I clicked the skip button and when I clicke...

Joe

Community Legend

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
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Songs are unplayable on my Google Pixel phone

I've looked around the community and it appears there have been a few issues with songs becoming unplayable but never a definitive fix for this. Do Spotify employees ever read these forums and make any comments?For the past two weeks now any song tha...

Casual Listener

I've looked around the community and it appears there have been a few issues with songs becoming unplayable but never a definitive fix for this. Do Spotify employees ever read these forums and make a...

Kinseygail

Newbie

1196 Views

5 replies

3 likes

  • 1196 Views
  • 5 replies
  • 3 likes

Andrlid Auto Shuffle

I am using spotify in my car via Android Auto. The albums are always played in shuffle modus although shuffle I disabled. Who knows what to do?

Newbie

I am using spotify in my car via Android Auto. The albums are always played in shuffle modus although shuffle I disabled. Who knows what to do?

302 Views

0 replies

0 likes

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I want to stop my phone showing what I am playing...

I am not sure, but it feels like spotify syncing to my PC is using battery. Is there a way to turn off the syncing? I am talking about, when your phone shows what is playing on the computer. Not sure what they call it. Any help appreciated

Newbie

I am not sure, but it feels like spotify syncing to my PC is using battery.   Is there a way to turn off the syncing? I am talking about, when your phone shows what is playing on the computer....

383 Views

0 replies

0 likes

  • 383 Views
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Keep losing my offline songs

Hi, I've been having this problem for two weeks or so. Every two days I have to redownload my songs because I open Spotify and it turns out they are not available offline anymore. Anyone having the same problem? Solutions?

Newbie

Hi, I've been having this problem for two weeks or so. Every two days I have to redownload my songs because I open Spotify and it turns out they are not available offline anymore. Anyone ha...

Solid_Metal

Regular

5783 Views

9 replies

1 likes

  • 5783 Views
  • 9 replies
  • 1 likes

Solved!! New phone all playlists are gone

Can you help? I've bought new s8 transferred all data but Spotify playlists are gone on my new phone and cannot open the app on the old phone

Casual Listener

Can you help? I've bought new s8 transferred all data but Spotify playlists are gone on my new phone and cannot open the app on the old phone

Kas7

Casual Listener

812 Views

2 replies

0 likes

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Superuser Contribution No puedo cambiar de canción PREMIUM

Al intentar cambiar de canción me sale el mensaje de cambiate a premium, pero mi cuenta ya es premium puedo descargar y usar el modo fuera de linea, esto paso de repente espero puedan ayudarme

Newbie

Al intentar cambiar de canción me sale el mensaje de cambiate a premium, pero mi cuenta ya es premium puedo descargar y usar el modo fuera de linea, esto paso de repente espero puedan ayudarme

Coloreslocos

Casual Listener

5269 Views

5 replies

1 likes

  • 5269 Views
  • 5 replies
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Spotify perdendo a referência das músicas baixadas

Sou Premium, utilizo o Spotify no Samsung Galaxy S7 e não estou conseguindo ficar com as músicas baixadas no celular. Baixo as músicas, ouço normalmente enquanto estou offline, mas depois de um tempo preço as músicas que baixei e não consigo ouvir of...

Newbie

Sou Premium, utilizo o Spotify no Samsung Galaxy S7 e não estou conseguindo ficar com as músicas baixadas no celular. Baixo as músicas, ouço normalmente enquanto estou offline, mas depois de um tempo...

436 Views

0 replies

0 likes

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Non si sente la musica

Ho spotify Premium con le canzoni scaricate ma quando seleziono la canzone questa parte ma non si sente. Qualcuno può aiutarmi per favore.

Newbie

Ho spotify Premium con le canzoni scaricate ma quando seleziono la canzone questa parte ma non si sente. Qualcuno può aiutarmi per favore.  

Martiiiiiiiiiii

Casual Listener

1265 Views

1 replies

0 likes

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Spotify shuffle button not working at all

Hey so I hopped on to spotify to listen to my playlist and clicked shuffle play because it usually just plays random songs, not play one song after another as they are in the playlist. I tried using the small shuffle button on the play bar too. I'm a...

Visitor

Hey so I hopped on to spotify to listen to my playlist and clicked shuffle play because it usually just plays random songs, not play one song after another as they are in the playlist. I tried using ...

jijuji

Casual Listener

2906 Views

7 replies

6 likes

  • 2906 Views
  • 7 replies
  • 6 likes

Quiet Max Volume - Oxygen 7.1.1 (OnePlus 5T)

I recently purchased the OnePlus 5T running Android Oxygen and the max volume when playing songs through Spotify is significantly quieter than when using the native music player or any other audio application. I have no EQ enabled, and it is quite cl...

Newbie

I recently purchased the OnePlus 5T running Android Oxygen and the max volume when playing songs through Spotify is significantly quieter than when using the native music player or any other audio ap...

580 Views

0 replies

0 likes

  • 580 Views
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Share button not working

When I touch the share button (after the '+' symbol) to share a song, it freezes for 5 seconds and then restarts the song. I'm using a Nexus 6P with the latest updates

Newbie

When I touch the share button (after the '+' symbol) to share a song, it freezes for 5 seconds and then restarts the song. I'm using a Nexus 6P with the latest updates

MattDoblebass

Newbie

2378 Views

5 replies

3 likes

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  • 5 replies
  • 3 likes

Custom character, can't log in on Samsung Gear S3

Hello.I'm experiencing a rather stupid and really annoying "bug" at the moment.I can't log into Spotify on my Gear S3 because of my weird character ô in my name. I can't log in with my email either. I would like some help on how I should go about thi...

Newbie

Hello. I'm experiencing a rather stupid and really annoying "bug" at the moment. I can't log into Spotify on my Gear S3 because of my weird character ô in my name. I can't log in with my email eith...

croethig

Newbie

770 Views

1 replies

0 likes

android wear
S3
Samsung
smartwatch
  • 770 Views
  • 1 replies
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Cómo puedo agregar música local en Android?

Tengo música descargada música en mi sd de mi Android y quiero saber cómo puedo reproducir está música desde Spotify

Newbie

Tengo música descargada música en mi sd de mi Android y quiero saber cómo puedo reproducir está música desde Spotify

403 Views

0 replies

0 likes

  • 403 Views
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New phone

I got a new phone and downloaded spotify, it says that I don't have a premium account (which is not true I was charged for it this week) and everything is gone like a made a new account. I've logged in and out plenty of times and nothing is changing ...

Newbie

I got a new phone and downloaded spotify, it says that I don't have a premium account  (which is not true I was charged for it this week) and everything is gone like a made a new account. I've l...

Maxim

Spotify Star

270 Views

1 replies

0 likes

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  • 1 replies
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A

No puedo descargar me sigue diciendo que me suscriba a premium y ya lo hice y no me deja cambiar de cancion ni para atras ni para delante ayudaaaa

Casual Listener

No puedo descargar me sigue diciendo que me suscriba a premium y ya lo hice y no me deja cambiar de cancion ni para atras ni para delante ayudaaaa   

314 Views

0 replies

0 likes

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Starting over

I have wrote other post and no one seems to care. I am on the family plan and have been a paying customers for almost a year. I lost 1200 songs the other day and I had to start all over even erased the app as well. I went to use Wi-Fi to get my music...

Regular

I have wrote other post and no one seems to care.  I am on the family plan and have been a paying customers for almost a year.  I lost 1200 songs the other day and I had to start all over e...

angel82

Regular

514 Views

2 replies

0 likes

  • 514 Views
  • 2 replies
  • 0 likes

Download to SD-card

Heya folks! I am currently using an Android phone (Huawei Honor 8 Lite, don't know if that info is important or not...) and my problem is that the Spotify app doesn't recognize my Sd-Card and therefore will not display the option to chose where to st...

Newbie

Heya folks!   I am currently using an Android phone (Huawei Honor 8 Lite, don't know if that info is important or not...) and my problem is that the Spotify app doesn't recognize my Sd-Card an...

MountainSufi

Music Fan

6622 Views

12 replies

0 likes

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local files won't play on desktop or android

SO I downloaded music from spinrilla and it appears in my download files. After that it appaers in my local files on spotify and for some reason I am unable to play the music. on my phone the songs aer greyed out.

Newbie

SO I downloaded music from spinrilla and it appears in my download files. After that it appaers in my local files on spotify and for some reason I am unable to play the music. on my phone the songs a...

Joe

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Saved songs folder deleted

From one moment to the next the entire "songs" folder was empty. I didn't delete anything on purpose. Anyway I can restore that? Can only find how to restore playlists.

Newbie

From one moment to the next the entire "songs" folder was empty. I didn't delete anything on purpose. Anyway I can restore that? Can only find  how to restore playlists.

494 Views

0 replies

0 likes

  • 494 Views
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