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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107517 Views

26 replies

3 likes

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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217491 Views

140 replies

10 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571704 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470914 Views

577 replies

40 likes

Account
Free
  • 470914 Views
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  • 40 likes

Downloading music to different devices

Hey there, I was wondering if it is possible for me to save music only to one device. I listen to Spotify Premium on both my phone and tablet, but my phone doesn't have very much internal memory to use on music, while my tablet has quite a lot. I'm w...

Newbie

Hey there, I was wondering if it is possible for me to save music only to one device. I listen to Spotify Premium on both my phone and tablet, but my phone doesn't have very much internal memory to u...

Joe

Community Legend

2692 Views

1 replies

0 likes

  • 2692 Views
  • 1 replies
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Solved!! 'Got it we won't play that song again'

So, here's the problem. I was listening to the Daily Mix and I accidentally pressed the button that apparently tells Spotify I don't want to hear that song again, which is unfortunate considering I actually like that song quite much and would in fact...

Regular

So, here's the problem. I was listening to the Daily Mix and I accidentally pressed the button that apparently tells Spotify I don't want to hear that song again, which is unfortunate considering I a...

Coppermine

Newbie

125802 Views

16 replies

11 likes

  • 125802 Views
  • 16 replies
  • 11 likes

Spotify shuts down Alter 10 min

Hallo can anyone tell why my spotify on my android tablet is turning off after 10 or 15 minutes?If I restart it boots new and looked as it was closed completely.Thanks for help

Newbie

Hallo can anyone tell why my spotify on my android tablet is turning off after 10 or 15 minutes? If I restart it boots new and looked as it was closed completely. Thanks for help

506 Views

0 replies

0 likes

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Shuffle only playing a handful of songs on Free

Shuffle used to do an okay job of mixing all the songs in my playlists. But since the most recent update, it only plays a selection of about 30 songs out of over 500 in a playlist. I'm sick of it! Any solutions?

Newbie

Shuffle used to do an okay job of mixing all the songs in my playlists. But since the most recent update, it only plays a selection of about 30 songs out of over 500 in a playlist. I'm sick of it! An...

429 Views

0 replies

1 likes

  • 429 Views
  • 0 replies
  • 1 likes

Solved!! Spotify closing immediately after opening.

I've been a premium user for a few months now and use spotify every single day. Today it randomly stopped working and has been closing immediately after being opened. I have reinstalled it multiple times, rebooted my phone, cleared any cache and even...

Visitor

I've been a premium user for a few months now and use spotify every single day. Today it randomly stopped working and has been closing immediately after being opened. I have reinstalled it multiple t...

superkebabbi

Newbie

10228 Views

5 replies

3 likes

Android
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  • 3 likes

Ads In Less Than 10 Minutes

Got an ad at 11:57, kept track of time, and at about 12:07 Spotify gives me an audio ad. Not even 30 minutes... Didn't change playlist either.

Casual Listener

Got an ad at 11:57, kept track of time, and at about 12:07 Spotify gives me an audio ad. Not even 30 minutes... Didn't change playlist either.

639 Views

0 replies

0 likes

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Spotify app on fire stick

I have Spotify premium and want to stream music to firestick via Spotify app.When playing track, there are no nearby devices even though the app is running on the firestick.I have followed all instructions to enable me to do this.Any help welcome.

Newbie

I have Spotify premium and want to stream music to firestick via Spotify app. When playing track, there are no nearby devices even though the app is running on the firestick. I have followed all in...

Joe

Community Legend

12035 Views

1 replies

1 likes

  • 12035 Views
  • 1 replies
  • 1 likes

Stops automatically

While I am listening at work, it won't continue playing my music.. I have to go back into the app and manually start it back and it starts the music over when I do... It did not do it until I switched to this phone when other phone broke. The music w...

Newbie

While I am listening at work, it won't continue playing my music.. I have to go back into the app and manually start it back and it starts the music over when I do... It did not do it until I switche...

316 Views

0 replies

0 likes

  • 316 Views
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Help

Non sono presenti diversi brani su spotify e mi chiedevo se è possibbile aggiungere i file mp3 presenti nel lettore musicale e come?

Newbie

Non sono presenti diversi brani su spotify e mi chiedevo se è possibbile aggiungere i file mp3 presenti nel lettore musicale e come?

330 Views

0 replies

0 likes

  • 330 Views
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Can't find song

Hi, I can not find this song .. who can help me?

Newbie

Hi, I can not find this song .. who can help me?

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
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My device will sometimes randomly switch to "now playing on Becky's ipad." But there is no Becky.

Starting a few months ago, every once in a while and for with no pattern I've been able to discern, my Spotify will tell me that it is now playing on Becky's ipad. I'm not close with any Becky's. I don't own any ipads. Neither do most people I know. ...

Newbie

Starting a few months ago, every once in a while and for with no pattern I've been able to discern, my Spotify will tell me that it is now playing on Becky's ipad. I'm not close with any Becky's. I d...

Luke

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Where is my daily mix

I'm using spotify premium almost 1 month. But i cant find my daily mix. I enter the library. There are playlists, stations, songs, albums etc. but not daily mix.

Regular

I'm using spotify premium almost 1 month. But i cant find my daily mix. I enter the library. There are playlists, stations, songs, albums etc. but not daily mix.

414 Views

0 replies

0 likes

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Spotify thinks I'm a premium user when I am not

Hello out there, I used to be a premium Spotify user but now am just a regular free user (the premium account was granted as part of a cell phone dealer promo which has already expired). Everything was working fine on my android phone until I noticed...

Visitor

Hello out there,   I used to be a premium Spotify user but now am just a regular free user (the premium account was granted as part of a cell phone dealer promo which has already expired).&nbs...

user-removed

Not applicable

1519 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

tengo cuenta premium pero en mi android me aparece free

hace poco actualize spotify en mi android y al entrar era free, en mi pc si tengo las opciones premium, que pasa?

Newbie

hace poco actualize spotify en mi android y al entrar era free, en mi pc si tengo las opciones premium, que pasa?

Ricardocompean

Newbie

4751 Views

7 replies

1 likes

  • 4751 Views
  • 7 replies
  • 1 likes

Plans for Play Screen?

Hi, I've noticed that there are two different versions of the "play screen" in the Android app. There is the normal one and there is a fairly new one used for "Today's Top Hits".Are there any plans to switch completely over to the new one?(I'd love t...

Regular

  Hi, I've noticed that there are two different versions of the "play screen" in the Android app. There is the normal one and there is a fairly new one used for "Today's Top Hits". Are there a...

Rustico

Regular

1577 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Samsung Galaxy Won't Allow Steaming when on mobile data? Offline mode not on

Hi,I have just bought a samsung galaxy and I have downloaded spotify premium. The app works fine in a wifi zone but when I leave wifi it keeps saying that there is no internet connection. I have unlimited mobile date so this cannot be the problem and...

Newbie

Hi, I have just bought a samsung galaxy and I have downloaded spotify premium. The app works fine in a wifi zone but when I leave wifi it keeps saying that there is no internet connection. I have un...

Joe

Community Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Stops playing music and can't start again

When i play music on my spotify premium account on my Samsung Galaxy S8 it just stops sometimes and specially on sertain songs over and over again. I just make my hole spotify go nuts and won't work again for a couple of minutes and severalt attempts...

Casual Listener

When i play music on my spotify premium account on my Samsung Galaxy S8 it just stops sometimes and specially on sertain songs over and over again. I just make my hole spotify go nuts and won't work ...

blackfish13

Casual Listener

1582 Views

2 replies

0 likes

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  • 2 replies
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Auto Log off en modo Offline

Me ha estado ocurriendo en los últimos meses la siguiente falla: Me conecto en modo offline con mis playlists descargadas y revisando el contador de días hasta tener que conectarme online, pero la cuenta cierra sesión en días en que aún no me pide ca...

Newbie

Me ha estado ocurriendo en los últimos meses la siguiente falla:   Me conecto en modo offline con mis playlists descargadas y revisando el contador de días hasta tener que conectarme online, p...

491 Views

0 replies

0 likes

  • 491 Views
  • 0 replies
  • 0 likes

Will Not Let Me Edit My Own Playlist

I créated a playlist a day ago, I come home from work and get on Spotify to add more songs and it will not let me edit my own playlist. It seems it thinks I am not the owner when I did in fact create the playlist. I was in the same account I created ...

Casual Listener

I créated a playlist a day ago, I come home from work and get on Spotify to add more songs and it will not let me edit my own playlist. It seems it thinks I am not the owner when I did in fact create...

Joe

Community Legend

607 Views

3 replies

0 likes

  • 607 Views
  • 3 replies
  • 0 likes