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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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[WP 8.0] Offline Playlist Data on SD Card

I have a LGK 20 phone im trying to put my music on my S.D card put it don't have that option am i doing something wrong??

Newbie

I have a LGK 20 phone im trying to put my music on my S.D card put it don't have that option am i doing something wrong??

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Local Files are not downloading

There are a lot of songs that this app does not have, and I have added a whole heap via Local Files through my iTunes playlist. Lately the app has been deciding that it hasn't downloaded any of my songs and goes 'welp, I must download these again' on...

Newbie

There are a lot of songs that this app does not have, and I have added a whole heap via Local Files through my iTunes playlist. Lately the app has been deciding that it hasn't downloaded an...

521 Views

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Certain songs not transferring from local files to android

I recently purchased King Gizzard & the Lizard Wizard's Quarters! and I'm in Your Mind Fuzz since neither are on Spotify. When I put them into my local files they appear in my desktop but when I try to download it to my phone only three of Quaters! s...

Newbie

I recently purchased King Gizzard & the Lizard Wizard's Quarters! and I'm in Your Mind Fuzz since neither are on Spotify. When I put them into my local files they appear in my desktop but when I ...

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signing in

Hi, Having trouble signing in and really getting stressed with it, Cannot sign in with either Spotify or Facebook and are having to change passwords all the time. Someone please help me. Know my email, User name and the long name they gave me but sti...

Newbie

Hi, Having trouble signing in and really getting stressed with it, Cannot sign in with either Spotify or Facebook and are having to change passwords all the time. Someone please help me.  Know ...

Joe

Community Legend

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Probleme de connexion

Bonjour j'ai un compte spotify premium family et des que j'entre sur spotify je suis hors connexion alors que j'ai du Wi-Fi ou 4gJe suis à l'étranger alors est-ce lié ou non ?Voici un screenshot qui confirme que je suis en wifi

Newbie

Bonjour j'ai un compte spotify premium family et des que j'entre sur spotify je suis hors connexion alors que j'ai du Wi-Fi ou 4g Je suis à l'étranger alors est-ce lié ou non ? Voici un screenshot ...

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Problemas con SD

Escogo la tarjeta SD como el almacenamiento para Spotify y parece hacerlo de manera correcta, la app se reinicia y en configuración esta seleccionada la SD como el almacenamiento. Descargo mi playlist sin problema, sin embargo, las canciones no se re...

Newbie

Escogo la tarjeta SD como el almacenamiento para Spotify y parece hacerlo de manera correcta, la app se reinicia y en configuración esta seleccionada la SD como el almacenamiento. Descargo mi playlis...

user-removed

Not applicable

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Reproduccion

Me sucede que no me aparece la barra de reproduccion y al poner un tema no puedo elegir otro ni adelantar.. Tengo premium..

Newbie

Me sucede que no me aparece la barra de reproduccion y al poner un tema no puedo elegir otro ni adelantar.. Tengo premium..

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Saved Songs in "your music" canat be found on my android phone but are available on my laptop

I can add songs to "your music" but all the old ones are gone but only on my phone, my laptop still got all of them. I havent reached 10000 songs yet so i dont know why its not showing all the songs i saven in "my songs"... can somebody help me?

Newbie

I can add songs to "your music" but all the old ones are gone but only on my phone, my laptop still got all of them. I havent reached 10000 songs yet so i dont know why its not showing all the songs ...

Joe

Community Legend

318 Views

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Android Widget won't play music

On my oneplus 5, the widget won't start any music. steps to replicate:1. Open app2. play some music3. clear running apps4. on widget, click play Would be nice to not have to open app to play music when the widget is right there.

Newbie

On my oneplus 5, the widget won't start any music.   steps to replicate: 1. Open app 2. play some music 3. clear running apps 4. on widget, click play    Would be nice to not h...

Joe

Community Legend

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[Subscription] Decreasing subscription price for long term subscribers

Please let me subscribe for 1 year or more because when the period is end I encounter with difficulties to renew,in addition i will enjoy more the spptify which I love. Thanks

Casual Listener

Please let me subscribe for 1 year or more because when the period is end I encounter with difficulties to renew,in addition i will enjoy more the spptify which I love. Thanks

kazem4potify

Casual Listener

410 Views

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Solved!! Next song doesn't start when phone locked

Hi everyone Impossible to solve this problem : when I play a not-downloaded playlist on my phone (Galaxy S4) in 4G, I choose a song, lock my phone, and let it next to me as I'm doing something else. So it's ok for the first song, everything works wel...

Casual Listener

Hi everyone 🙂   Impossible to solve this problem : when I play a not-downloaded playlist on my phone (Galaxy S4) in 4G, I choose a song, lock my phone, and let it next to me as I'm doing some...

DarkFranou

Casual Listener

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Sound assistant app Samsung galaxy

Has the sound assistant app on Samsung galaxy phones stopped recognising Spotify since the last update for anyone else

Newbie

Has the sound assistant app on Samsung galaxy phones stopped recognising Spotify since the last update for anyone else

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Solved!! Spotify app crashes on Blackview BV7000 pro

Hey there, I just bought a Blackview BV7000 pro phone and when I try to use Spotify (I'm a subscriber) it crashes all the time.Does not matter if I use it with bluetooth speaker or with in-ears, it closes itself after about 1 min from the phone puts ...

Regular

Hey there,   I just bought a Blackview BV7000 pro phone and when I try to use Spotify (I'm a subscriber) it crashes all the time. Does not matter if I use it with bluetooth speaker or wi...

jojolefunky

Newbie

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Album Arkwork not showing

So i bought a new phone running on android 6. I downloaded spotify, i signed in with my premium account. It plays music but it doesnt show the album arkwork and some picture on the home menu. How to fix this? Will I wait for the next update? T.T

Newbie

So i bought a new phone running on android 6. I downloaded spotify, i signed in with my premium account. It plays music but it doesnt show the album arkwork and some picture on the home menu. How to ...

lcolling

Community Legend

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Web Player not supported in Android mobile devices?

Hello, I use the Spotify app in my Android mobile device and it works great. However I cannot use the Spotify Web Player on the same Android device. It only plays 30 seconds "demos" of any song. It also doesn't show my playlists, except the four most...

Music Fan

Hello,   I use the Spotify app in my Android mobile device and it works great.   However I cannot use the Spotify Web Player on the same Android device. It only plays 30 seconds "d...

lcolling

Community Legend

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Solved!! Not Sticking to Playlist

Hi,Recently when I'm listening on my phone it doesn't stick to my playlist and it goes off and plays random songs, usually in the same genre, but it's still annoying. I've done a quick search and the only thing I found about the same problem was from...

Casual Listener

Hi, Recently when I'm listening on my phone it doesn't stick to my playlist and it goes off and plays random songs, usually in the same genre, but it's still annoying.   I've done a quick sea...

Dylanjv0

Visitor

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Spotify resets after restart, storage changed

Hey Spotify community, I'm using Spotify as a premium user on a Amazon fire tablet 7th generation. I'm also using a SD card to save my songs and it work. But as soon as I'm restarting the tablet, Spotify resets the place of storage to intern and, eve...

Newbie

Hey Spotify community,   I'm using Spotify as a premium user on a Amazon fire tablet 7th generation. I'm also using a SD card to save my songs and it work. But as soon as I'm restarting the ta...

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Can't edit/access playlist

I'm having trouble with certain aspects of my account. For example, my playlists show as being authored "by spotify" instead of by me. Also, I can't edit my playlists (add/remove songs). When I choose a song that I want to add, the only option I have...

Casual Listener

I'm having trouble with certain aspects of my account. For example, my playlists show as being authored "by spotify" instead of by me. Also, I can't edit my playlists (add/remove songs). When I choos...

nothankyou123

Newbie

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Spotify Connect - Multiple Speakers/Devices

What most of us want is having a disable option on Spotify Connect like for example Behind The Lyrics type of option in settingsand we wanted that since 2014 and still hasnt been implemented yet which should beplease do something Spotify

Regular

What most of us want is having a disable option on Spotify Connect like for example Behind The Lyrics type of option in settings and we wanted that since 2014 and still hasnt been implemented yet wh...

lcolling

Community Legend

398 Views

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Solved!! Download directly to my device?

Instead of just going into the app to listen to my offline music, Can't I just somehow get them DIRECTLY into my download folder to listen to it whenever I please even if I were to delete the app?

Casual Listener

Instead of just going into the app to listen to my offline music, Can't I just somehow get them DIRECTLY into my download folder to listen to it whenever I please even if I were to delete the app?

Emula

Casual Listener

850 Views

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