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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118871 Views

27 replies

4 likes

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  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239826 Views

153 replies

11 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600787 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493130 Views

581 replies

42 likes

Account
Free
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Solved!! Can't select SD card for storage/No Storage option

I'm unsure if this is a recent update, or if I've had it for a while. But I've literally just noticed an issue with downloading songs. I'm on version 8.4.24.871 armv7 I can no longer save songs offline to my SD card, there are no options to even sele...

Music Fan

I'm unsure if this is a recent update, or if I've had it for a while. But I've literally just noticed an issue with downloading songs. I'm on version 8.4.24.871 armv7   I can no longer save so...

mattvon

Music Fan

15715 Views

5 replies

1 likes

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  • 5 replies
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Add more gesture: UP=Delete, DOWN=Save >reduce accidents

Please give us a fast delete and save option.It's much saver when driving the car to have a swipe instead of going through a menu! It's much saver when driving the car to have a swipe instead of going through a menu!So please add:* swipe-UP to delete...

Music Fan

Please give us a fast delete and save option. It's much saver when driving the car to have a swipe instead of going through a menu!  It's much saver when driving the car to have a swipe in...

699 Views

0 replies

0 likes

add
gesture
save
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This is probably the most effed thing that has happened to me with technology ever

So my account got hacked, here's what happened: To start, I'll just clarifty that I've only ever used spotify on my phone and my desktop. Never once in a public place or someone else's phone, etc. So I'm in another city and Spotify is working great. ...

Newbie

So my account got hacked, here's what happened:   To start, I'll just clarifty that I've only ever used spotify on my phone and my desktop. Never once in a public place or someone else's phone...

578 Views

0 replies

0 likes

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Solved!! Changed download quality--will it apply to existing songs?

Hello, I changed download quality in the Android app from Normal to High. Will this convert my previously downloaded songs to the higher quality, or will I need to re-download them?

Casual Listener

Hello,   I changed download quality in the Android app from Normal to High. Will this convert my previously downloaded songs to the higher quality, or will I need to re-download them?

sumo29

Casual Listener

55309 Views

7 replies

1 likes

  • 55309 Views
  • 7 replies
  • 1 likes

Dynamic update, song pause, etc.

I've been a Premium user for years and other than the occasional issue with the Sync system in my Ford truck, (which is notoriously buggy,) no real issues...for the last week it's been mayhem. The app no longer shows on the lock screen, dynamic data ...

Newbie

I've been a Premium user for years and other than the occasional issue with the Sync system in my Ford truck, (which is notoriously buggy,) no real issues...for the last week it's been mayhem. The ap...

504 Views

0 replies

0 likes

  • 504 Views
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  • 0 likes

unwanted Recommended songs in playlist

I have the spotify app on my adroid tablet. I do not want the "recommended songs" to play in the middle of my playlist. It inturrupts my workout when I have to stop and fuss around with my tablet to stop it. VERY FRUSTRATING. Please tell me how to tu...

Newbie

I have the  spotify app on my adroid tablet. I do not want the "recommended songs" to play in the middle of my playlist. It inturrupts my workout when I have to stop and fuss around with my tabl...

Tymbomb

Newbie

684 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Unresponsive and laggy.

Hi just bought an LG V30 and loaded up Spotify. I often find when I select a song it will start playing but there is no sound until 5-10 seconds later, or when I'm changing songs it will not recognize my finger input until several seconds later. This...

Casual Listener

Hi just bought an LG V30 and loaded up Spotify. I often find when I select a song it will start playing but there is no sound until 5-10 seconds later, or when I'm changing songs it will not rec...

Ctrumz

Casual Listener

537 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist nicht abspielbar bei zwei Nutzern

Hallo zusammen,ich habe mit meinen Kindern zusammen das Premium Abo. Es ist leider nicht möglich, gleichzeit mit einem Kind eine eigene Playlist zu hören. Wenn meine Tochter über ihr Handy eine Playlist hört und ich meine über eine Bluetoothbox anmac...

Visitor

Hallo zusammen, ich habe mit meinen Kindern zusammen das Premium Abo. Es ist leider nicht möglich, gleichzeit mit einem Kind eine eigene Playlist zu hören. Wenn meine Tochter über ihr Handy eine Pla...

411 Views

0 replies

0 likes

  • 411 Views
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Spotify Logging me out and deleting all Downloaded Tracks

Hello, I'm having a really annoying issue latly. Spotify keeps signing me out (can't determine when exactly, but it doesnt only happen after an App Update) and deleting all my downloaded Tracks, which is particulary awful, because i have a slow inter...

Roadie

Hello, I'm having a really annoying issue latly. Spotify keeps signing me out (can't determine when exactly, but it doesnt only happen after an App Update) and deleting all my downloaded Tracks, whic...

428 Views

0 replies

0 likes

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Superuser Contribution Song data not updating over bluetooth

Hi, I'm running the latest android OS on a one plus 5. When I play music over Bluetooth in my car stereo the song data gets stuck displaying the first song. This only occurs with Spotify and not with Google play music or any other music apps. Is this...

Newbie

Hi, I'm running the latest android OS on a one plus 5. When I play music over Bluetooth in my car stereo the song data gets stuck displaying the first song. This only occurs with Spotify and not with...

kbs001

Newbie

1297 Views

3 replies

0 likes

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  • 3 replies
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Grayed out tracks

Recently all tracks I added to my spotify grayed out. I have no idea what happened as they were working a day ago any ideas?

Casual Listener

Recently all tracks I added to my spotify grayed out. I have no idea what happened as they were working a day ago any ideas?

Joe

Community Legend

682 Views

2 replies

0 likes

  • 682 Views
  • 2 replies
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Title too long hides controls

The song A Change Of Seasons by Dream Theater has a really long title, which covers up all the play/prev/next buttons.

Newbie

The song A Change Of Seasons by Dream Theater has a really long title, which covers up all the play/prev/next buttons.  

274 Views

0 replies

0 likes

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Music stutters/"skips" when screen is off [NVIDIA Shield Tablet]

I'm getting pretty fed up with this, its always been in issue and it just wont go away. I pay for premium and this just shouldn't be happening. But anyway, Whenever the screen is off the music stutters and freezes, it sounds exactly like a skipping c...

Newbie

I'm getting pretty fed up with this, its always been in issue and it just wont go away. I pay for premium and this just shouldn't be happening.    But anyway,  Whenever the screen i...

487 Views

0 replies

0 likes

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Downloaded music disappears

Yet my playists remain downloaded. The same thing happened to me last week. I followed all the adivce on offer: cleared cache; formatted SD card; removed offline devices; reinstalled, and stared all over again only for the vast majority of my library...

Casual Listener

Yet my playists remain downloaded. The same thing happened to me last week. I followed all the adivce on offer: cleared cache; formatted SD card; removed offline devices; reinstalled, and stared all ...

281 Views

0 replies

0 likes

  • 281 Views
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Sound not released

When I'm done with, or taking a break from, Spotify other apps (like YouTube) doesn't have any sound. To get it working I have to completely close Spotify from the Settings app. Spotify is the only app this happens with. I noticed it yesterday, but I...

Newbie

When I'm done with, or taking a break from, Spotify other apps (like YouTube) doesn't have any sound. To get it working I have to completely close Spotify from the Settings app. Spotify is the only a...

378 Views

0 replies

0 likes

  • 378 Views
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  • 0 likes

Broken Notifications

I can't recieve any notifications on any devices iOS, Android, Windows last 2 years. I'm really tired of that. There is nothing wrong with any settings. I have changed my phone 3 times. Doesn't matters.

Casual Listener

I can't recieve any notifications on any devices iOS, Android, Windows last 2 years. I'm really tired of that. There is nothing wrong with any settings. I have changed my phone 3 times. Doesn't matte...

muratcanterzi

Casual Listener

675 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Available devices not showing

I am always listening to Spotify, especially when going to my work and back. I used to come home and my phone automatically connects to my WiFi and then I cast my music to my chromecast. But since about 2 weeks this has become more difficult.My 'avai...

Casual Listener

I am always listening to Spotify, especially when going to my work and back. I used to come home and my phone automatically connects to my WiFi and then I cast my music to my chromecast. But since ab...

magnusholmqvist

Spotify

2161 Views

3 replies

1 likes

available devices
  • 2161 Views
  • 3 replies
  • 1 likes

[RESTART problem] Android 6.0 on Blu device

Hi community! I have a Blu life one x2 mini. When i download Spotify the device restart just before start installing. Before this issue the app just work fine. Its only happen with Spotify, im using Android 6.0. Even i tried a factory reset with same...

Newbie

Hi community! I have a Blu life one x2 mini. When i download Spotify the device restart just before start installing. Before this issue the app just work fine. Its only happen with Spotify, im using ...

575 Views

0 replies

0 likes

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Problemas de reproducción samsung s7 edge

Por favor solución para las constantes pausas y detención en el programa. Tengo un Samsung s7 edge y no puedo ocupar. Reinicie , borre el programa y lo instale de nuevo , deje de guardar mis playlist en el celular pensando que era por la ram pero nad...

Newbie

Por favor solución para las constantes pausas y detención en el programa.  Tengo un Samsung s7 edge y no puedo ocupar. Reinicie , borre el programa y lo instale de nuevo , deje de guardar mis pl...

351 Views

0 replies

0 likes

  • 351 Views
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No (working) option to play all songs saved offline

There doesn't appear to be a way to play all songs saved offline, while in offline mode, as of Android app version 8.4.24.871armV7. What I have tried is turning off "Show unplayable songs" in the options, then going to Your Library->Songs->Shuffle Pl...

Newbie

There doesn't appear to be a way to play all songs saved offline, while in offline mode, as of Android app version 8.4.24.871armV7.   What I have tried is turning off "Show unplayable songs" i...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes