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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 840004 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 840004 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13646 Views
  • 1 replies
  • 0 likes
  • 13646 Views
  • 1 replies
  • 0 likes

Equalizer for Android

I continue to read arguments about the equalizer for Apple devices, but recently I bought an android and can not find it anymore. Before it was easily found in the settings. is the equalizer not available for Android?

  • Newbie
  • I continue to read arguments about the equalizer for Apple devices, but recently I bought an android and can not find it anymore. Before it was easily found in the settings. is the equalizer not avai...
  • Joe
  • Community Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Spotify extremely slow via wifi

My Spotify using wi-fi connection is extremely slow although I have fastest line available in Germany. Frontend is almost not loading and downloads are extremely slow.4g is ok.

  • Casual Listener
  • My Spotify using wi-fi connection is extremely slow although I have fastest line available in Germany. Frontend is almost not loading and downloads are extremely slow. 4g is ok.
  • Hubo
  • Spotify Star
  • 1955 Views
  • 5 replies
  • 2 likes
  • 1955 Views
  • 5 replies
  • 2 likes

Waiting and waiting and waiting. (iTunes sync with iOS/Mac Spotify)

For the past week, I've tried every single solution offered up online - both within this forum and elsewhere (resetting wifi, reinstalling Spotify, restarting computer, etc.) - in regards to Spotify desktop not syncing any my local files with the Spo...

  • Casual Listener
  • For the past week, I've tried every single solution offered up online - both within this forum and elsewhere (resetting wifi, reinstalling Spotify, restarting computer, etc.) - in regards to Spotify ...
  • matbaxt
  • Casual Listener
  • 191 Views
  • 3 replies
  • 0 likes
  • 191 Views
  • 3 replies
  • 0 likes

Problem with Long (Many Tracks) Album

On very long, multi-CD album (e.g. "Complete Road Trips", Grateful Dead, 388 tracks) if you play a track well into the album (> 127?), the next track played is not the next, but always the first. Also, if while playing such a track, the up-arrow at l...

  • Newbie
  • On very long, multi-CD album (e.g. "Complete Road Trips", Grateful Dead, 388 tracks) if you play a track well into the album (> 127?), the next track played is not the next, but always the first. ...
  • 96 Views
  • 0 replies
  • 0 likes
  • 96 Views
  • 0 replies
  • 0 likes

4.5G conection problem

Anyone is having a problem while searching for a song through an operator while using data (3G/4G) I've been having this issue for a month and still don't know why obviously I'm connected to the internet and all the apps work just fine

  • Regular
  • Anyone is having a problem while searching for a song through an operator while using data (3G/4G) I've been having this issue for a month and still don't know why obviously I'm connected to the inte...
  • Joe
  • Community Legend
  • 343 Views
  • 8 replies
  • 0 likes
  • 343 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify Connect streaming issues

Hi All,I have a Yamaha RX-V475 AV Receiver that I am having a heap of buffering issues. I have Cable internet so the speeds are good. Pandora works fine, Apple Music works fine, amps firmware is up to date. Spotify cannot get through a song without a...

  • Newbie
  • Hi All, I have a Yamaha RX-V475 AV Receiver that I am having a heap of buffering issues. I have Cable internet so the speeds are good. Pandora works fine, Apple Music works fine, amps firmware is ...
  • Juandroid38
  • Newbie
  • 311 Views
  • 2 replies
  • 0 likes
  • 311 Views
  • 2 replies
  • 0 likes

Superuser Contribution Tarda mucho en cargar la aplicación en mi android

Se traba regularmente y tengo que esperar de 10 a 20 minutos para que la aplicación cargue. No responde correctamente

  • Newbie
  • Se traba regularmente y tengo que esperar de 10 a 20 minutos para que la aplicación cargue. No responde correctamente
  • Romulito
  • Newbie
  • 4940 Views
  • 3 replies
  • 3 likes
  • 4940 Views
  • 3 replies
  • 3 likes

Connect to a Device Android

My Onkyo 838 is no longer displaying the name allocated in the connect to a device menu. Also when closing out of the spotify app the music stops playing on the Onkyo 838 that wont display its name anymore.What could be causing this problem, I use a ...

  • Regular
  • My Onkyo 838 is no longer displaying the name allocated in the connect to a device menu. Also when closing out of the spotify app the music stops playing on the Onkyo 838 that wont display its name a...
  • Tom
  • Community Legend
  • 235 Views
  • 4 replies
  • 0 likes
  • 235 Views
  • 4 replies
  • 0 likes

DOWNLOADING USING CELLULAR

I can't download songs,even though the download using cellular is on.When i download songs or play list it says go to setting to download using cellular.

  • Casual Listener
  • I can't download songs,even though the download using cellular is on.When i download songs or play list it says  go to setting to download using cellular.
  • Tom
  • Community Legend
  • 2707 Views
  • 3 replies
  • 0 likes
  • 2707 Views
  • 3 replies
  • 0 likes

Wrong Last.fm username or password

I used to enable Last.fm scrobbling on Spotify Android app. Because it does not scrobble songs that I listened to offline, I started using Last.fm Android app for scrobbling. To avoid double scrobbling, I wanted to disable it on Spotify app and logge...

  • Newbie
  • I used to enable Last.fm scrobbling on Spotify Android app. Because it does not scrobble songs that I listened to offline, I started using Last.fm Android app for scrobbling. To avoid double scrobbli...
  • gruftify
  • Casual Listener
  • 518 Views
  • 3 replies
  • 2 likes
  • 518 Views
  • 3 replies
  • 2 likes

Behind the lyrics doesn't work (samsung s6)

Behind the lyrics doesn't work on my Samsung s6. I have all updates and even downloaded Genius. Do I have to do something in the settings or just wait for a update?

  • Newbie
  • Behind the lyrics doesn't work on my Samsung s6. I have all updates and even downloaded Genius. Do I have to do something in the settings or just wait for a update?
  • Joe
  • Community Legend
  • 226 Views
  • 1 replies
  • 1 likes
  • 226 Views
  • 1 replies
  • 1 likes

Local files added to playlist but isn't shown on iphone

I have local files I want to play on my iPhone. I added them to the playlist... The playlist is shown on my iphone but NO SONGS are there, none. I tried checking all the settings and various forums in here, but people only have problems with sync not...

  • Casual Listener
  • I have local files I want to play on my iPhone. I added them to the playlist... The playlist is shown on my iphone but NO SONGS are there, none. I tried checking all the settings and various...
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes

Playlist

Ao criar uma playlist e adicionar músicas nela, eu clico no botão "ordem aleatória" mas, quando eu clico, tocam músicas que eu não coloquei na minha playlist!!!! Isso é por causa do meu Spotify ser o Free?? Me ajudem!

  • Newbie
  • Ao criar uma playlist e adicionar músicas nela, eu clico no botão "ordem aleatória" mas, quando eu clico, tocam músicas que eu não coloquei na minha playlist!!!! Isso é por causa do meu Spotify ser o...
  • itu_
  • Community Legend
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

I can't find where changes the storage for the memory card.

I follow the topic "how to change main storage from download music" but I can't find where changePS: Sorry about my English but is not my primary language.

  • Newbie
  • I follow the topic "how to change main storage from download music" but I can't find where change PS: Sorry about my English but is not my primary language.
  • MattSuda
  • Spotify Star
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Recommended Songs

How do I enable the reccommended songs feature at the bottom of my playlists? It was kind of a big reason for me switching to Spotify from apple music but I can see it for some reason. (For Mobile Devices)

  • Casual Listener
  • How do I enable the reccommended songs feature at the bottom of my playlists? It was kind of a big reason for me switching to Spotify from apple music but I can see it for some reason. (For Mobile De...
  • Duzi
  • Casual Listener
  • 5508 Views
  • 4 replies
  • 2 likes
  • 5508 Views
  • 4 replies
  • 2 likes

Shuffle still utterly useless on very big song lists, no shuffle at all.

I've been following posts about the shuffle problem, for a long time, this isnt some spontaneous prompt. The shuffle problem plaguing me for almost 6 months , is that no matter how the playlist is sorted, by title , by addition, if the playlist goes ...

  • Casual Listener
  • I've been following posts about the shuffle problem, for a long time, this isnt some spontaneous prompt.  The shuffle problem plaguing me for almost 6 months , is that no matter how the playlist...
  • Cloudynick
  • Roadie
  • 319 Views
  • 2 replies
  • 1 likes
  • 319 Views
  • 2 replies
  • 1 likes

Solved!! Hacked

My android keeps popping up saying that another device is available and asks if i want to play on it amd its i phone i dont have any other devices nor do i want any and it changes my music

  • Newbie
  • My android keeps popping up saying that another device is available and asks if i want to play on it amd its i phone i dont have any other devices nor do i want any and it changes my music
  • Joe
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Solved!! You do not have Spotify account connected to your Facebook account

I have a Premium Family account, and it is not linked to Facebook.When I key in my credentials in the Android app, it will report the mentioned error - even though I am not using the Log in with Facebook button but keyed in my details manually.If I k...

  • Casual Listener
  • I have a Premium Family account, and it is not linked to Facebook. When I key in my credentials in the Android app, it will report the mentioned error - even though I am not using the Log in wi...
  • Joe
  • Community Legend
  • 1604 Views
  • 4 replies
  • 0 likes
  • 1604 Views
  • 4 replies
  • 0 likes

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