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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857427 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857427 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21575 Views
  • 3 replies
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  • 21575 Views
  • 3 replies
  • 0 likes

Can't download or make songs available offline

I have a Samsung Galaxy S7 and i can't listen to my songs offline without having to dowload the whole album or playlist. In other words, i can't make a single song offline. My brother, who has an Iphone 6 or 7, has this functionality. I remember my S...

  • Newbie
  • I have a Samsung Galaxy S7 and i can't listen to my songs offline without having to dowload the whole album or playlist. In other words, i can't make a single song offline. My brother, who has an Iph...
  • Joe
  • Community Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Unplayable Songs.

Hi, so I've been searching for an answer to this and I can not find one. I recently tried to download a playlist from itunes to spotify. It plays perfectly fine on my computer, but all of the songs are unplayable on my phone. And it's making me mad b...

  • Casual Listener
  • Hi, so I've been searching for an answer to this and I can not find one. I recently tried to download a playlist from itunes to spotify. It plays perfectly fine on my computer, but all of the songs a...
  • rosieskull
  • Casual Listener
  • 1228 Views
  • 2 replies
  • 0 likes
  • 1228 Views
  • 2 replies
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Angeblich zu wenig Speicher // Speicher voll

Hallo ich habe seit geraumer Zeit das Problem das die App an meinem Handy sagt es hätte kein Speicher und könnte keine Musik runterladen. Ich habe es mit Aus und wieder einloggen probiert, App deinstalliert und am Schluss sogar das Handy komplett res...

  • Newbie
  • Hallo ich habe seit geraumer Zeit das Problem das die App an meinem Handy sagt es hätte kein Speicher und könnte keine Musik runterladen. Ich habe es mit Aus und wieder einloggen probiert, App deinst...
  • 1172 Views
  • 0 replies
  • 1 likes
  • 1172 Views
  • 0 replies
  • 1 likes

Songs not downloading

Okay so what happend was i lost all my songs idk if i accidentally pressed the "download" bar so it took out all my songs or it just deleted on its own cause i am 100% sure i did not press the download bar. So i was about to redownload them at home u...

  • Newbie
  • Okay so what happend was i lost all my songs idk if i accidentally pressed the "download" bar so it took out all my songs or it just deleted on its own cause i am 100% sure i did not press the downlo...
  • 160 Views
  • 0 replies
  • 0 likes
  • 160 Views
  • 0 replies
  • 0 likes

Adding all downloaded songs into one playlist

I want to make a single playlist on my android so that I can download that playlist into my laptop spotify. Please tell me there is a way to do it so I don't have to go through and add every single song individually!!

  • Casual Listener
  • I want to make a single playlist on my android so that I can download that playlist into my laptop spotify. Please tell me there is a way to do it so I don't have to go through and add every single s...
  • 322 Views
  • 0 replies
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  • 322 Views
  • 0 replies
  • 0 likes

Spotify wont let me login do to my location

How do I tell Spotify my Location it won't let me log in to my account until I tell them where I am

  • Newbie
  • How do I tell Spotify my Location it won't let me log in to my account until I tell them where I am
  • Joe
  • Community Legend
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Spotify en barra notificaciones

Hola, tengo un S8 y desde hace un tiempo veo que me sale la app en forma de notificación en la barra, me sale como si estuviera reproduciendo música pero esta en pause. La verdad es que es molesto pq me sale sin necesitarla, cuando estoy reproduciend...

  • Newbie
  • Hola, tengo un S8 y desde hace un tiempo veo que me sale la app en forma de notificación en la barra, me sale como si estuviera reproduciendo música pero esta en pause. La verdad es que es molesto pq...
  • 4000 Views
  • 0 replies
  • 2 likes
  • 4000 Views
  • 0 replies
  • 2 likes

Solved!! Use Tasker to Open Spotify in Thumbnail/Tile View

Dear community, I was able to use Tasker to start Spotify automatically open and play a playlist on shuffle mode using the code below on my Nexus 7. However, I'd like the app to start in "tile/thumbnail view" instead of the "list view". There is a ar...

  • Casual Listener
  • Dear community,   I was able to use Tasker to start Spotify automatically open and play a playlist on shuffle mode using the code below on my Nexus 7. However, I'd like the app to start i...
  • Jophus73
  • Casual Listener
  • 7573 Views
  • 3 replies
  • 0 likes
  • tasker
    thumbnail
    tile
    view
  • 7573 Views
  • 3 replies
  • 0 likes

spotify ramdomly turns on..

im using samsung gs8 and if i have spotify app opened in the device background, it starts to play music suddenly after an alarm or incoming call notification. paused or stopped music starts to resume by itself even after i completely remove the app f...

  • Newbie
  • im using samsung gs8 and if i have spotify app opened in the device background, it starts to play music suddenly after an alarm or incoming call notification. paused or stopped music starts to resume...
  • Joe
  • Community Legend
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

shuffleplay

When I press shuffle play it bugs my phone and says...Can anyone help? Did they lock me out because I use it too much?The only thing I can think of is, it happened after spotify crashed while I was casting onto my PS4.

  • Newbie
  • When I press shuffle play it bugs my phone and says... Can anyone help? Did they lock me out because I use it too much? The only thing I can think of is, it happened after spotify crashed while...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Deleting cache

I realized I don't have enough space on my phone to download my playlists because I have a bunch of albums and random songs downloaded so will deleting my cache in the options section delete all the saved songs and playlists I have or just undownload...

  • Newbie
  • I realized I don't have enough space on my phone to download my playlists because I have a bunch of albums and random songs downloaded so will deleting my cache in the options section delete all the ...
  • LoganHelps
  • Composer
  • 445 Views
  • 2 replies
  • 0 likes
  • 445 Views
  • 2 replies
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Unlimited subscription displayed as free subscription?

Why does my unlimited subscription show up in Android as a free account? That's totally unusable! PC and my smart tv does work great and it dit work in Android also, but now it's like my windows phone... only casual playlist works.

  • Casual Listener
  • Why does my unlimited subscription show up in Android as a free account? That's totally unusable! PC and my smart tv does work great and it dit work in Android also, but now it's like my windows phon...
  • MaxW
  • Casual Listener
  • 360 Views
  • 4 replies
  • 0 likes
  • 360 Views
  • 4 replies
  • 0 likes

App resets/crashes

So my app keeps crashing/resetting. It wont completely crash but the song will reset itself. Happens every few seconds and or minutes. I read somewhere to uninstall and then reinstall but it actually made it kinda worse. I read somewhere else that it...

  • Casual Listener
  • So my app keeps crashing/resetting. It wont completely crash but the song will reset itself. Happens every few seconds and or minutes. I read somewhere to uninstall and then reinstall but it actually...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

Coming out of lock stops payback and cancels connection to device

Is anyone else experiencing this? If I set it playing a playlist and move off to another app, eventually spotify vanishes from the notification area and payback continues. If you then reload the app it cancels the current payback.And then if you leav...

  • Casual Listener
  • Is anyone else experiencing this? If I set it playing a playlist and move off to another app, eventually spotify vanishes from the notification area and payback continues. If you then reload the app ...
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
  • 0 likes

Switch Account in Android App without enter login details?

Hello, I am using Deezer a long time now for me and my family. Mostly I am hearing Rock/Metal and my children audio books with Sonos. In Deezer Family you only have one Account and multiple profiles in this account. But in Sonos, everything is stream...

  • Visitor
  • Hello,   I am using Deezer a long time now for me and my family. Mostly I am hearing Rock/Metal and my children audio books with Sonos. In Deezer Family you only have one Account and multiple ...
  • 696 Views
  • 0 replies
  • 7 likes
  • 696 Views
  • 0 replies
  • 7 likes

Unwanted Pop Up Ads For Concerts

Hi everyone..I've been a Spotify Premium listener for almost 3 years & am currently utlilizing Spotify on an LG/Android smartphone. Problem is the past 2 weeks now when I stream songs or albums from artists currently on tour..in place of the album co...

  • Roadie
  • Hi everyone..I've been a Spotify Premium listener for almost 3 years & am currently utlilizing Spotify on an LG/Android smartphone. Problem is the past 2 weeks now when I stream songs or albums f...
  • Joe
  • Community Legend
  • 413 Views
  • 4 replies
  • 0 likes
  • 413 Views
  • 4 replies
  • 0 likes

Stream or playback downloaded songs?

If I do play songs which I have downloaded before: are they played from storage or does Spotify stream them over active internet connection? My hope is that I do not need to use offline mode but that Spotify consums no data when playing songs which a...

  • Casual Listener
  • If I do play songs which I have downloaded before: are they played from storage or does Spotify stream them over active internet connection? My hope is that I do not need to use offline mode but that...
  • Joe
  • Community Legend
  • 2583 Views
  • 1 replies
  • 0 likes
  • 2583 Views
  • 1 replies
  • 0 likes

Solved!! Spotify App not available for download although in Germany

Dear Spotify Community, I have a spotify account and am trying to download the spotify app on my android phone (Samsong Galaxy). However, when trying to download it, google play store gives me the following error message 'Dieser Artikel ist in ihrem ...

  • Newbie
  • Dear Spotify Community,    I have a spotify account and am trying to download the spotify app on my android phone (Samsong Galaxy). However, when trying to download it, google play stor...
  • Joe
  • Community Legend
  • 2298 Views
  • 5 replies
  • 0 likes
  • 2298 Views
  • 5 replies
  • 0 likes

Solved!! Pausing closes top bar access

Using an LG G4 with Android 6.0 marshmallow and now every time I pause my music by dragging down the notification bar or through the lock screen, I have to re open the app to resume my music. Which in turn means I can no longer play music when openin...

  • Casual Listener
  • Using an LG G4 with Android 6.0 marshmallow and now every time I pause my music by dragging down the notification bar or through the lock screen, I have to re open the app to resume my music. Which i...
  • user-removed
  • Not applicable
  • 9233 Views
  • 7 replies
  • 4 likes
  • 9233 Views
  • 7 replies
  • 4 likes

more song please

plad add more songs by bamboo, chin up music for the unsuspecting hero by foster th people, and jeepney by kala

  • Newbie
  • plad add more songs by bamboo, chin up music for the unsuspecting hero by foster th people, and jeepney by kala
  • 181 Views
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  • 0 likes
  • 181 Views
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