Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387805 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
So sometimes when I switch album playlists, the app glitches and won't let me shuffle play songs from that album. It will say that there is a song playing when there clearly isn't and when I try to restart the app, it doesn't fix it. Any other option...
So sometimes when I switch album playlists, the app glitches and won't let me shuffle play songs from that album. It will say that there is a song playing when there clearly isn't and when I try to r...
352 Views
0 replies
0 likes
When I'm playing music on my chromecast audio OR regular chromecast. And I close all my apps on my phone (including spotify) and then starting up spotify again removes the chromecast volume control. Does anyone else have this? Its very annoying to no...
When I'm playing music on my chromecast audio OR regular chromecast. And I close all my apps on my phone (including spotify) and then starting up spotify again removes the chromecast volume control. ...
467 Views
0 replies
0 likes
There are certain artists that I cannot play on the mobile version of spotify. They will play fine on my computer, but not on mobile. I press a song by them, and then it stops the song I'm listening to and gets rid of the song I'm listening to but al...
There are certain artists that I cannot play on the mobile version of spotify. They will play fine on my computer, but not on mobile. I press a song by them, and then it stops the song I'm listening ...
Roadie
1461 Views
9 replies
4 likes
Hi, I've got heaps of music saved to my Phones storage, I'm looking for a way to import/sync these songs into a playlist on my spotify mobile app. Please tell me there is way to do this? Thanks in advance
Hi, I've got heaps of music saved to my Phones storage, I'm looking for a way to import/sync these songs into a playlist on my spotify mobile app. Please tell me there is way to do ...
Community Legend
2575 Views
1 replies
0 likes
Hey! I'm trying to download to my SD some playlists from my iTunes to my device to listen them offline, but the Spotiy on my device insists to delete the playlits that I have already downloaded 5 minutes ago. So, I have to download the playlist again...
Hey! I'm trying to download to my SD some playlists from my iTunes to my device to listen them offline, but the Spotiy on my device insists to delete the playlits that I have already do...
Community Legend
547 Views
5 replies
0 likes
Every month or so the downloaded music I have selected, gets completely wipes out! Its sooo frustrating and I have to select them all over again and download them! I've done this quite a few times and I've lost all hope for it to get fixed on itself!...
Every month or so the downloaded music I have selected, gets completely wipes out! Its sooo frustrating and I have to select them all over again and download them! I've done this quite a few times an...
260 Views
0 replies
0 likes
I recently installed a 126 GB SD card to my LG G6 specifically for Spotify. I went into setting and changed the storage option to the SD card and everything transfered fine. Spotify restarted and now it is incredibly buggy. Songs wont load, excessive...
I recently installed a 126 GB SD card to my LG G6 specifically for Spotify. I went into setting and changed the storage option to the SD card and everything transfered fine. Spotify restarted and now...
Roadie
467 Views
1 replies
1 likes
The main reason I like google play is that I can download music to my phone and IT DOESNT DISAPPEAR or STOP SYNCHING for no apparent reason as Spotify does. Spotify is garbage and has NO CUSTOMER SERVICE! Bye-Bye- spotify!
The main reason I like google play is that I can download music to my phone and IT DOESNT DISAPPEAR or STOP SYNCHING for no apparent reason as Spotify does. Spotify is garbage and has NO CUSTOM...
Roadie
544 Views
1 replies
0 likes
As you know there are some albums made not available to the spotify app. "Pyramids - Pyramids" is not available in the app for whatever reason, but I have the album locally and I would like to have spotify be able to play that album on my phone. I fo...
As you know there are some albums made not available to the spotify app. "Pyramids - Pyramids" is not available in the app for whatever reason, but I have the album locally and I would like to h...
Community Legend
632 Views
3 replies
0 likes
So I have a whole live album that I have imported to my desktop app, and it sees everything and everything plays fine on my desktop app. But when I go to play 2 songs on my mobile app(Galaxy S8) it plays the studio versions of those songs. I have tri...
So I have a whole live album that I have imported to my desktop app, and it sees everything and everything plays fine on my desktop app. But when I go to play 2 songs on my mobile app(Galaxy S8) it p...
Community Legend
1124 Views
8 replies
0 likes
This just started a couple days ago and it's driving me crazy.. I turn on my music with my phone and it just stops playing every 6-8 mins.. It's not someone using my acct somewhere else because when the music stops and I open up my phone it's off the...
This just started a couple days ago and it's driving me crazy.. I turn on my music with my phone and it just stops playing every 6-8 mins.. It's not someone using my acct somewhere else because when ...
Community Legend
7630 Views
64 replies
22 likes
I have a Google Pixel 1. When I try to share a link it just goes back to my home screen. I have tried to uninstall and reinstall and still does not work. There seems to be no way that I can share a playlist, etc on my new phone.
I have a Google Pixel 1. When I try to share a link it just goes back to my home screen. I have tried to uninstall and reinstall and still does not work. There seems to be no way th...
Community Legend
354 Views
1 replies
0 likes
Sorry for my english:It isn't the first time that it's happening (I already did reset my phone and i'm still having the same problem). Briefly: the app crash and I loose all my music, but the "data" still is in my phone than I have to download all my...
Sorry for my english: It isn't the first time that it's happening (I already did reset my phone and i'm still having the same problem). Briefly: the app crash and I loose all my music, but ...
Community Legend
660 Views
4 replies
0 likes
Spoiler (Highlight to read)For the past month, my phone has been randomly connecting to some strangers phone. So instead of listening to my music I hear his. I've been hoping it was a one time thing but it has happened every week. I have connected ra...
For the past month, my phone has been randomly connecting to some strangers phone. So instead of listening to my music I hear his. I've been hoping it was a one time thing but it has happened every w...
Community Legend
688 Views
1 replies
1 likes
I was listening to my saved music and I wanted to listen to one of my playlists that I created. Right before I played it, I crossed a dead zone in the car and my data cut off, and an ad was supposed to play before the music. Now when I get into spoti...
I was listening to my saved music and I wanted to listen to one of my playlists that I created. Right before I played it, I crossed a dead zone in the car and my data cut off, and an ad was supposed ...
333 Views
0 replies
0 likes
Mostly after a commercial or deleting the one playing in the list, the next song isn't what it says it's playing. I even had a song playing and/or displaying that wasn't even in the list anymore, neither was it a proposed song. So there is some probl...
Mostly after a commercial or deleting the one playing in the list, the next song isn't what it says it's playing. I even had a song playing and/or displaying that wasn't even in the list anymore, nei...
244 Views
0 replies
0 likes
Quanto tempo demora pra confirmar o recebimento do boleto
Quanto tempo demora pra confirmar o recebimento do boleto
220 Views
0 replies
0 likes
I have about 2000 songs downloaded on my spotify and once in a blue moon about half of them just magically seem to have disappeared. The songs are still there, but it isn't downloaded anymore, so every time I'll have to download all the songs again.
I have about 2000 songs downloaded on my spotify and once in a blue moon about half of them just magically seem to have disappeared. The songs are still there, but it isn't downloaded anymore, so eve...
428 Views
0 replies
0 likes
Unlike Apple CarPlay whenever I connect my S8 to my car's Android Auto Spotify wont continue playing the current song. When I start my car Spotify starts playing through bluetooth automatically, but when I connect through Android Auto the music pause...
Unlike Apple CarPlay whenever I connect my S8 to my car's Android Auto Spotify wont continue playing the current song. When I start my car Spotify starts playing through bluetooth automatically...
346 Views
0 replies
0 likes
Every time I start my car, Spotify automatically connects to the Bluetooth audio and begins playing. Is there a way to disable this without turning off the Bluetooth on the phone?
Every time I start my car, Spotify automatically connects to the Bluetooth audio and begins playing. Is there a way to disable this without turning off the Bluetooth on the phone?
450 Views
0 replies
0 likes
