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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115384 Views

27 replies

4 likes

  • 115384 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231910 Views

148 replies

11 likes

Android
autoplay
bluetooth
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  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591585 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485870 Views

580 replies

42 likes

Account
Free
  • 485870 Views
  • 580 replies
  • 42 likes

App stürzt ab bei Wiedergabe

Hallo, ich hoffe ihr könnt mir helfen und zwar habe ich das Problem, dass bei manchen (mir aktuell 2 bekannten) Liedern die App nach wenigen Sekunden der Wiedergabe des Liedes sich aufhängt. Ich habe das Problem erst seit ein paar Wochen, an der Inte...

Newbie

Hallo, ich hoffe ihr könnt mir helfen und zwar habe ich das Problem, dass bei manchen (mir aktuell 2 bekannten) Liedern die App nach wenigen Sekunden der Wiedergabe des Liedes sich aufhängt.   ...

1951 Views

0 replies

2 likes

  • 1951 Views
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  • 2 likes

Spotify acts as if internet is unavailable

I'm sorry I don't have a solid repeatable bug here but this is something that has been happening for a few months. Taking time out of my life to help you stay awesome. So what I have noticed is that on Android, I will open spotify and it won't show a...

Newbie

I'm sorry I don't have a solid repeatable bug here but this is something that has been happening for a few months.  Taking time out of my life to help you stay awesome.   So what I have n...

388 Views

0 replies

0 likes

  • 388 Views
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Verfügbares Gerät speichern

Hallo,ich nutze Spotify im Wohnzimmer über einen Echo Dot, der via Kabel mit meinem Denon AVR verbunden ist. Gesteuert wird das mit einem Samsung Tablet. Leider muß ich jeden Tag bei den verfügbaren Geräten von Tablet auf den Dot umstellen, kann ich ...

Newbie

Hallo, ich nutze Spotify im Wohnzimmer über einen Echo Dot, der via Kabel mit meinem Denon AVR verbunden ist. Gesteuert wird das mit einem Samsung Tablet. Leider muß ich jeden Tag bei den verfügbare...

Luke

Community Legend

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

BUZZING SOUND

Hi everyone! Im using a samsung galaxy note 5. My app is currently on its updated version. There's a time that when I play a song its buzzing and so annoying. How do u guys get rid of it? I tried the one on the preferences option but i was able to ch...

Newbie

Hi everyone! Im using a samsung galaxy note 5. My app is currently on its updated version. There's a time that when I play a song its buzzing and so annoying. How do u guys get rid of it? I tried the...

MikkMerd

Regular

1022 Views

2 replies

2 likes

  • 1022 Views
  • 2 replies
  • 2 likes

Crossfade is off... but really it is on. :,(

I have the note8 and just switched from groove. I've only had this app for a very short time now and it is already having issues. My settings with crossfade and gappless had not been changed. Crossfade is set to off, and gappless is on. But currently...

Newbie

I have the note8 and just switched from groove.  I've only had this app for a very short time now and it is already having issues.  My settings with crossfade and gappless had not been chan...

472 Views

0 replies

0 likes

  • 472 Views
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Superuser Contribution Continuesly having to re save songs

I have saved all my songs to SD card but this morning was the 5th time in the space of 3-4 weeks i have come to play them and they are unplayable as it says i haven't saved them.

Newbie

I have saved all my songs to SD card but this morning was the 5th time in the space of 3-4 weeks i have come to play them and they are unplayable as it says i haven't saved them.

Leonardo

Roadie

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
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Superuser Contribution Donde quedan las canciones que descargo?

Hola, me gustaría saber si las canciones que descargo quedan en la nube o en la memoria de mi teléfono, de encontrarse en el teléfono donde puedo encontrarlas?

Newbie

Hola, me gustaría saber si las canciones que descargo quedan en la nube o en la memoria de mi teléfono, de encontrarse en el teléfono donde puedo encontrarlas? 

Leonardo

Roadie

124761 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

WLAN Speaker from an other network

Hey there, last week i visited a good fried. She owns a Bose Soundtouch 20 an i used spotify connect to stream music on it. Since then everytime im connected to WLAN (doesnt matter which one) i can stream music on her bose. How is this possible? I th...

Newbie

Hey there,   last week i visited a good fried. She owns a Bose Soundtouch 20 an i used spotify connect to stream music on it. Since then everytime im connected to WLAN (doesnt matter which one...

Joe

Community Legend

602 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

I can't play a couple of songs ...

Hi all. I can't play Swalla by Jason Derulo and Hard to Love by Calvin Harris whether I'm connected to Wi-Fi or using 3G. Any other song works just fine. Why is this happening? I'm using Android. Sony Xperia XA1 everything has been updated to have th...

Casual Listener

Hi all. I can't play Swalla by Jason Derulo and Hard to Love by Calvin Harris whether I'm connected to Wi-Fi or using 3G. Any other song works just fine. Why is this happening? I'm using Android. Son...

Moniasuka

Casual Listener

770 Views

2 replies

0 likes

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Do playlist of albums originally bought on Itunes Count toward 10000 limit

I recently got a new phone and I'm having to download songs for offline use. When I did this some years ago on my other phone I seem to remember that albums originally bought from Itunes could be imported to Spotify as playlists and they didnt count ...

Community Legend

I recently got a new phone and I'm having to download songs for offline use. When I did this some years ago on my other phone I seem to remember that albums originally bought from Itunes could be imp...

403 Views

0 replies

0 likes

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can't log in my account in the app

Hi I try to log in my account in the with Facebook or my gmail account and it says I need to be connect to the internet to get log in. I try via Wi-Fi and LTE and in doesn't not work... I have access via Pc but not with my phone via the app.

Newbie

Hi   I try to log in my account in the with Facebook or my gmail account and it says I need to be connect to the internet to get log in. I try via Wi-Fi and LTE and in doesn't not work... &nb...

419 Views

0 replies

0 likes

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Can't play downloaded songs.

I can't play downloaded songs without wifi. I have re-installed the app several times and the same thing keep happening.Now I can't even download the songs even though the SDCard has storage available and it is the selected option.Also after trying t...

Casual Listener

I can't play downloaded songs without wifi. I have re-installed the app several times and the same thing keep happening. Now I can't even download the songs even though the SDCard has storage availa...

Joe

Community Legend

902 Views

5 replies

0 likes

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Extreme spike in data usage

Hi Spotify users, This month, the data usage of my spotify app spiked enormously. The graphs show a spike of 5+ gb in just a couple of days. I came up with two possible explanations. I cleared the cache somewhere this month. Perhaps the app stored a ...

Newbie

Hi Spotify users,   This month, the data usage of my spotify app spiked enormously. The graphs show a spike of 5+ gb in just a couple of days. I came up with two possible explanations.  ...

Joe

Community Legend

875 Views

1 replies

0 likes

  • 875 Views
  • 1 replies
  • 0 likes

Solved!! Can't select SD card for storage/No Storage option

I'm unsure if this is a recent update, or if I've had it for a while. But I've literally just noticed an issue with downloading songs. I'm on version 8.4.24.871 armv7 I can no longer save songs offline to my SD card, there are no options to even sele...

Music Fan

I'm unsure if this is a recent update, or if I've had it for a while. But I've literally just noticed an issue with downloading songs. I'm on version 8.4.24.871 armv7   I can no longer save so...

mattvon

Music Fan

15696 Views

5 replies

1 likes

  • 15696 Views
  • 5 replies
  • 1 likes

Add more gesture: UP=Delete, DOWN=Save >reduce accidents

Please give us a fast delete and save option.It's much saver when driving the car to have a swipe instead of going through a menu! Spotify swipe.jpgIt's much saver when driving the car to have a swipe instead of going through a menu!So please add:* s...

Music Fan

Please give us a fast delete and save option. It's much saver when driving the car to have a swipe instead of going through a menu!  Spotify swipe.jpg It's much saver when driving the car t...

695 Views

0 replies

0 likes

add
gesture
save
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This is probably the most effed thing that has happened to me with technology ever

So my account got hacked, here's what happened: To start, I'll just clarifty that I've only ever used spotify on my phone and my desktop. Never once in a public place or someone else's phone, etc. So I'm in another city and Spotify is working great. ...

Newbie

So my account got hacked, here's what happened:   To start, I'll just clarifty that I've only ever used spotify on my phone and my desktop. Never once in a public place or someone else's phone...

568 Views

0 replies

0 likes

  • 568 Views
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Solved!! Changed download quality--will it apply to existing songs?

Hello, I changed download quality in the Android app from Normal to High. Will this convert my previously downloaded songs to the higher quality, or will I need to re-download them?

Casual Listener

Hello,   I changed download quality in the Android app from Normal to High. Will this convert my previously downloaded songs to the higher quality, or will I need to re-download them?

sumo29

Casual Listener

55269 Views

7 replies

1 likes

  • 55269 Views
  • 7 replies
  • 1 likes

Dynamic update, song pause, etc.

I've been a Premium user for years and other than the occasional issue with the Sync system in my Ford truck, (which is notoriously buggy,) no real issues...for the last week it's been mayhem. The app no longer shows on the lock screen, dynamic data ...

Newbie

I've been a Premium user for years and other than the occasional issue with the Sync system in my Ford truck, (which is notoriously buggy,) no real issues...for the last week it's been mayhem. The ap...

497 Views

0 replies

0 likes

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unwanted Recommended songs in playlist

I have the spotify app on my adroid tablet. I do not want the "recommended songs" to play in the middle of my playlist. It inturrupts my workout when I have to stop and fuss around with my tablet to stop it. VERY FRUSTRATING. Please tell me how to tu...

Newbie

I have the  spotify app on my adroid tablet. I do not want the "recommended songs" to play in the middle of my playlist. It inturrupts my workout when I have to stop and fuss around with my tabl...

Tymbomb

Newbie

675 Views

2 replies

0 likes

  • 675 Views
  • 2 replies
  • 0 likes

Unresponsive and laggy.

Hi just bought an LG V30 and loaded up Spotify. I often find when I select a song it will start playing but there is no sound until 5-10 seconds later, or when I'm changing songs it will not recognize my finger input until several seconds later. This...

Casual Listener

Hi just bought an LG V30 and loaded up Spotify. I often find when I select a song it will start playing but there is no sound until 5-10 seconds later, or when I'm changing songs it will not rec...

Ctrumz

Casual Listener

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes